Telstra Outage Report in Shepperd, Toowoomba, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperd, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shepperd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Shepperd, Toowoomba, State of Queensland
The most recent Telstra outage reports came from the following cities: Toowoomba.
| City | Problem Type | Report Time |
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 Toowoomba |
Phone | |
| Toowoomba |
Phone | |
| Toowoomba |
Phone | |
| Toowoomba |
Phone | |
| Toowoomba |
Internet | |
| Toowoomba |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Shepperd, State of Queensland
Latest outage, problems and issue reports in Shepperd and nearby locations:
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Teresa Lewis
(@TeresaLewisAus) reported
from
Toowoomba, State of Queensland
Wow @Telstra thanks for your rude outsourced customer operator who gave me the worst attitudinal customer service. And cut me off after I asked to leave feedback :-(
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Mal510 AM
(@maestrobear) reported
from
Toowoomba, State of Queensland
@Elaineschofiel9 @farrm51 What is the ph contact # for Telstra. It’s not printed anywhere for direct to a/c s or for updating plans. Help
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Chris Tait
(@taity69) reported
from
Toowoomba, State of Queensland
@Telstra Lara, Lowering protection on app does not work. I will try and message but unfortunately this is very annoying for a loyal @Telstra customer
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|| Moria ||
(@MoriaDrake) reported
from
Toowoomba, State of Queensland
@NickM97 @Telstra Oh I just never answer calls from numbers I don’t recognise…
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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the common mans thoughts
(@common_mans) reported
@rubin_angela Said every @Telstra customer ever.
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Wendy
(@Wendy2068) reported
@rubin_angela I spent 13 hours on the Telstra app recently trying to resolve a problem. Each time I responded it took them about an hour to respond..... lucky I as at my desk working so could continue..... but UNACCEPTABLE. It wasn’t resolved even after that amount of time
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Sally McLean
(@186baaa97958443) reported
@rubin_angela When we built our new house it took Telstra 6 months to get the internet connected because they kept telling us it was an existing dwelling despite us giving them proof the old house was knocked down and we purchased the land and built a new one!
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Jason Andrade
(@jasonandrade) reported
@KayeJon32736745 @rubin_angela So why do people continue to do business with them is what puzzles me. There are so many many other companies that offer the same services better.. Many of which build their products on a Telstra platform but shield you from Telstra’s customer service..
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DL
(@bodhitreesays) reported
@rubin_angela Good luck. Can’t even call Telstra anymore without being redirected to the “more time efficient” messaging service. Meanwhile still waiting, 14hrs later, for a response from @Telstra
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Question Everything
(@QuestEvrythng) reported
@bullnala @rubin_angela Sadly not always. But if you keep tagging them daily they get around to you eventually. Ombudsman is a much quicker route plus you have the satisfaction of knowing Telstra get hit with a $500 admin fee for every complaint. I’ve found the TIO to be really helpful
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Enraged Sock Puppet
(@EnragedSock) reported
@rubin_angela Similar story. They promised me a refund so many times but never followed through. I gave up, my time is worth more than the refund. So bye bye Telstra!
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marius@mainridge 1
(@mariusmainridg1) reported
@rubin_angela @JaneCaro I gave up on Telstra, went with another provider since the initial set up 2.5 years ago I haven’t had to speak to them and the service hasn’t faulted. If I billed Telstra for the hours spent on the phone to them with issues it would have payed my annual bill with credit
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CherryRype
(@cherryrype) reported
@rubin_angela I got rid of Telstra 12 months ago. Am now with @AussieBroadband and it's been Heaven. Not. One. Problem.
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AngryNana
(@AngryNana4) reported
@CGrandma55 @rubin_angela Even that doesn't work with Telstra. The senior managers in Australia who could fix things have no interest in even hearing from Australian customers about how abysmal their call centres are. BTW if you only spent an hour trying to get a simple answer, you did well.