Telstra

Telstra Outage Report in Shepperd, Toowoomba, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Shepperd, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Shepperd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Shepperd, Toowoomba, State of Queensland 05/13/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepperd, Toowoomba, State of Queensland

The most recent Telstra outage reports came from the following cities: Toowoomba.

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City Problem Type Report Time
AustraliaToowoomba Internet
AustraliaToowoomba Phone
AustraliaToowoomba Phone
AustraliaToowoomba Phone
AustraliaToowoomba Phone
AustraliaToowoomba Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Shepperd, State of Queensland

Latest outage, problems and issue reports in Shepperd and nearby locations:

  • MoriaDrake || Moria || (@MoriaDrake) reported from Toowoomba, State of Queensland

    @NickM97 @Telstra Oh I just never answer calls from numbers I don’t recognise…

  • maestrobear Mal510 AM (@maestrobear) reported from Toowoomba, State of Queensland

    @Elaineschofiel9 @farrm51 What is the ph contact # for Telstra. It’s not printed anywhere for direct to a/c s or for updating plans. Help

  • taity69 Chris Tait (@taity69) reported from Toowoomba, State of Queensland

    @Telstra Lara, Lowering protection on app does not work. I will try and message but unfortunately this is very annoying for a loyal @Telstra customer

  • TeresaLewisAus Teresa Lewis (@TeresaLewisAus) reported from Toowoomba, State of Queensland

    Wow @Telstra thanks for your rude outsourced customer operator who gave me the worst attitudinal customer service. And cut me off after I asked to leave feedback :-(

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Cuttlef79645385 Cuttlefish🦑 (@Cuttlef79645385) reported

    @Telstra We are STILL waiting to hear from Telstra. Have lodged TIO complaint and communicated 5 times with them, local store have refused to help, or at least declined - by referring us away. WHEN will we hear from Telstra re this TIO complaint? What is the average time frame?

  • kennington_u Alan U. Kennington (@kennington_u) reported

    @DeanRosario @umidigi @PaulineHansonOz Personally I recommend the $15 ZTE F286 2G/3G Chinese phone, which may be the least functional, least smart mobile phone in Australia. At least I hope it is. I hate phones which are smarter than me. I strongly prefer 2G, but those miscreant misanthropists at Telstra shut it down!

  • welosthim Elizabeth (@welosthim) reported

    @3AW693 Yet another customer service fail by @Telstra

  • Jess_hamill Jess Donovan (@Jess_hamill) reported

    No phone reception and no wifi working (whilst being smack in the middle of the CBD in Sydney) thanks @Telstra for ruining my day as I’m not able to work. I’ll remind myself not to pay the next Telstra bill as YOU ARE NOT PROVIDING A SERVICE!

  • Zoldar BizzDesign (@Zoldar) reported

    @NickyVeitch @Telstra @NBN_Australia You are on the best system already, why are you trying to change, they just changed coaxial cable over to NBN, my speed went from 145Mbps to 98Mbps, so they refund me $20 a month as I lost speed and they could not fix lol. Win for me I think.

  • itsemilymegan Emily Megan (@itsemilymegan) reported

    @Telstra my service has been suspended even though I’ve paid my bill? help??

  • isaimoana Isabella (@isaimoana) reported

    @Telstra Hi, I’ve been waiting for help on the app chat since 12pm internet not working and no one can assist. Can someone help please?

  • Mylife_jan2013 M (@Mylife_jan2013) reported

    @Telstra So that will be a week without service.

  • Drippsey_ Drippsey ₉9⁹ (@Drippsey_) reported

    @Telstra Can you fix my ******* net please

  • TweakBlue Tweak (@TweakBlue) reported

    Waited on hold with Telstra for two and a half hours today but I have to go to work now :/ I've also been in their support page since last night without reply. Cool