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Telstra

Telstra outages and service status in Sutton, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 55% Phone (55%)
  • 27% Internet (27%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Phone 13 days ago
Canberra Phone 13 days ago
Canberra Internet 13 days ago
Canberra Wi-fi 13 days ago
Canberra Phone 13 days ago
Canberra Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Brumbies2003
    Brumbies Man (@Brumbies2003) reported from Canberra, ACT

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

  • kindatiredfwiw
    Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, ACT

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • MichaelGT
    Michael T (@MichaelGT) reported from Canberra, ACT

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • garydlum
    Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACT

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • booth_alison
    Alison Booth (@booth_alison) reported from Canberra, ACT

    @Telstra The service has now been miraculously restored… at last.

  • blakewilson
    Blake Wilson (@blakewilson) reported from Canberra, ACT

    @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • samguthrie91
    Sam Guthrie (@samguthrie91) reported from Canberra, ACT

    Days since a serious national outage on the @Telstra network: 0

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

  • skwashd
    Dave Hall (@skwashd) reported from Canberra, ACT

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • Diamondback1949
    Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, ACT

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

  • impactcomics
    Impact Comics (@impactcomics) reported from Canberra, ACT

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • Malarndirri19
    malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • Mirandaprorsus
    Allan Behm (@Mirandaprorsus) reported from Canberra, ACT

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hbrodesser
    Helmut Brodesser (@hbrodesser) reported

    @JasonClareMP How about using unsubstantiated, incorrect Sinophobic fear mongering to distract from the real reason for the Telstra blackout, like you and Barnaby Joyce did with your moronic suggestion of a link between China’s rocket test and the Telstra blackout.

  • teflocarbon
    Teflo (@teflocarbon) reported

    @agroasx @Telstra Your point being? I never said Starlink won’t affect anyone. It will likely hurt rural broadband providers and established satellite companies such as Viasat. That is still very different from "eating Telstra’s business."

  • havyatt
    David Havyatt (@havyatt) reported

    @ACCAN_AU @smh @swan_legend How is Telstra expected to work out the AMOUNT of compensation otherwise? The word ‘compensation’ does not mean ‘fine’ and as a Telstra customer I don’t want them being over generous….because I will be paying for it.

  • AusTeslaOwners
    Australian Tesla Owners (@AusTeslaOwners) reported

    PSA from Teslascope on missing data due to the Telstra outage.

  • MercJestr
    MercurialJester (ジェスタ)🌡| PNGTuber ✊ 🇵🇸🍉🇱🇧✊ (@MercJestr) reported

    A reminder that for the half-yearly fiscal report of 2025/26 Telstra posted $1.2B in profit. For HALF A YEAR. But the best they can do when their national network is crippled for their back-end ****-up is a half hearted shrug and a milquetoast "oopsie" email.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    SACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears

  • CrankyFelix
    Felixus (@CrankyFelix) reported

    @Telstra weak as piss apology. Just wipe your fees for 1 month and no one will cafe. Such a bad corporate actor

  • wilma_domjan
    Wilma Domjan (@wilma_domjan) reported

    @keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!

  • BardyBiggles
    Bardy Bigglesworth (@BardyBiggles) reported

    @VibewireCentral Great to see the reasons why @Telstra network failed. More money to shareholders other than into the network. #auspol

  • twitaff
    BallPoint (@twitaff) reported

    @r3tarddownunder @MehreenFaruqi When Telstra was in government hands it was just pure crap, full stop💩