Telstra Outage Report in Sutton, Yass Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Sutton, Yass Valley, State of New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
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 Canberra |
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| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
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| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sutton, State of New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra
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Impact Comics
(@impactcomics) reported
from
Canberra, Australian Capital Territory
Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
@Telstra I would love to but the App won't let me in and changing the password does not help...
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Sam Guthrie
(@samguthrie91) reported
from
Canberra, Australian Capital Territory
Days since a serious national outage on the @Telstra network: 0
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Lethany Bincoln ʕ•ᴥ•ʔ
(@kindatiredfwiw) reported
from
Canberra, Australian Capital Territory
@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.
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Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
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Blake Wilson
(@blakewilson) reported
from
Canberra, Australian Capital Territory
@Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Dave Hall
(@skwashd) reported
from
Canberra, Australian Capital Territory
I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
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Allan Behm
(@Mirandaprorsus) reported
from
Canberra, Australian Capital Territory
@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
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Mike Hutchinson
(@michaeljames947) reported
from
Canberra, Australian Capital Territory
@phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....
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💧 The Banality of Evil
(@Henjam48) reported
from
Canberra, Australian Capital Territory
@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Walker
(@ANZinAsia) reported
@Telstra our neighbour needs your help. Her Telstra NBN internet has been down for over 1 1/2 weeks and her children cannot do their school homework. The Telstra technician has not shown up for the scheduled appointment 3 times now! Incredible. Please help her ASAP.
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ohsixoneoh
(@ohsixoneoh) reported
@ServiceNSW Hi, I always install new updates. Honestly I think it’s a Telstra issue but it’s really frustrating to have to wait outside a store for it to finally check in (or out)
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Peter
(@Peterfilmphoto) reported
@Telstra #NBN EXTREMELY poor reliability over the last few days in south west Brisbane - people need to work from home here, what’s doing?!
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Daniel Gibney
(@gibosity) reported
@Telstra quick heads up guys - if you’re going to restrict a service, maybe tell the customer first? Let them know it’s going to happen, and roughly WHEN it will happen?!
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Catherine Eibner
(@ceibner) reported
@Telstra I have been going in circles with support for over a month - and despite multiple requests to escalate I cannot get my request looked into further. Can you help please??
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Nepanthes
(@Eucalyptus_nuts) reported
@sniff86793391 Yeah crazy ****. And not a peep from Telstra aside from a couple of threads on an online technical blog explaining the fix. As far as I know they haven’t even pushed out another firmware update turning off the setting causing the crash. C*nts 🙄
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Mike Harris
(@MikeHarrisssss) reported
Currently getting 0.2 Mbps on @Telstra in #Adelaide glad I’m paying the $$ for this shitting service
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Lobby
(@Lobby05577389) reported
@phonecomplaints thanks Telstra for me coming home and I have no internet . I said no to NBN and now have no internet . Please fix urgently
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Sav
(@PhuckYou_) reported
@abhishrekkk ah you have much to learn. The connection speeds aren’t the issue since Australia has decent internet & Telstra has the widest coverage but they are the most inefficient service provider her. The WORST.
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paultelling
(@paultelling) reported
@Telstra I was just talking to your team on here, the chat on Twitter and they are just as bad. I have been boxed away and then ignored. Then feedback pops up and asks me how you did?! I might as well be talking to a brick wall