Telstra outages and service status in Sutton, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Telstra
Telstra is having issues since 10:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton, New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
1 month ago | |
|
Canberra
|
Phone | 2 months ago |
|
Canberra
|
Internet | 2 months ago |
|
Canberra
|
Phone | 3 months ago |
|
Canberra
|
Phone | 4 months ago |
|
Canberra
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sutton, New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Sam Guthrie (@samguthrie91) reported from Canberra, ACTDays since a serious national outage on the @Telstra network: 0
-
Lindsay (@Lindday8) reported from Canberra, ACT@Telstra NBN speed slow and dropping out in Flynn act is there issue
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.
-
Travis (@TravGee1980) reported from Canberra, ACT@Telstra I would love to but the App won't let me in and changing the password does not help...
-
Ian (@Ian__P) reported from Canberra, ACT@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
-
Impact Comics (@impactcomics) reported from Canberra, ACTHey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
-
Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
-
Stewart (@Stewart115) reported from Canberra, ACT@Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?
-
Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT@s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.
-
Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
-
Ian McDonald (@ianmcd85) reported from Canberra, ACT@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
-
Wade (@VK1MIC) reported from Canberra, ACT@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
-
Au COVFEFE... Test! (@giddeygirl) reported from Canberra, ACTThis bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.
-
Peter Stevenson (@PeterJStevenson) reported from Canberra, ACTMy only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
-
Annie Martin AM (@MartinAnne139) reported from Canberra, ACTSpoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
-
Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
-
eWasp (@e_Wasp) reported from Canberra, ACTHotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
Faith Gordon (@Dr_FaithG) reported from Canberra, ACT@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
-
Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
-
Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Natasha (@Natasha19317558) reported@AlanBixter @Telstra I betcha Malcolm Turnbull doesn’t have any internet problems. Didn’t Turnbull 🎩downgrade us plebs from fibre to the node to copper in our gutter?
-
Bill (@BillySisu) reported@TheNoisyTrunk @Caitlen2310 @adrian_couper When LNP min. Richard Alston was asked which parts of Telstra he had sold, Was it Yellow Pages or the GSM network, etc, his eyes glazed over and he confessed he sold a 30% tranche of THE ******* LOT. Which is why NBN needed to build a new fixed network at huge public cost.
-
Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.
-
LinksClone (@linksclone) reported@Empty_jr Its like they're trying to make telstra look better than them what a stupid *** ad.
-
Marcus Wong (@aussiewongm) reported@rainbowdefault @AJAllchin @Telstra And an upside of this is there is now an unpaid army of people testing whether the payphones are actually still working, rather than some poor chump in an emergency getting stranded.
-
Who is Dutchy (@Dutchyisgood) reported@Telstra hey can we get decent coverage on the Mornington peninsula its **** and you charge a premium were worse than a third world country
-
davie ewan macdonald (@escalatorover) reported.@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning. These issues reported at least as far back as 2023 but were again at various times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide
-
TK (@Teexmachine) reported@Telstra @bruzo2 Bruce, just get starlink mate, just as cheap and you have zero issues
-
Jason Cefai (@CefaiJason) reported@robb_j_m everyone ******* moaned and kniffed Rudd in the back they then sold it off to telstra because this stupid government doesn't know how to create money they only know how to Tax
-
Far Canal 😏 (@FarCanall) reportedReally unsure, but I’ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase “**** floats to the Top” is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.