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Telstra outages and service status in Sutton, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 11 days ago
Canberra Phone 15 days ago
Canberra Internet 1 month ago
Canberra E-mail 3 months ago
Canberra Phone 4 months ago
Canberra Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • giddeygirl
    Giddey with Autumn Wind (@giddeygirl) reported from Canberra, ACT

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • kindatiredfwiw
    Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, ACT

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • samguthrie91
    Sam Guthrie (@samguthrie91) reported from Canberra, ACT

    Days since a serious national outage on the @Telstra network: 0

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

  • garydlum
    Gaz 🖖 (@garydlum) reported from Canberra, ACT

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • Malarndirri19
    malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra

  • Ian__P
    Ian (@Ian__P) reported from Canberra, ACT

    @MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • garydlum
    Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACT

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • PeterJStevenson
    Peter Stevenson (@PeterJStevenson) reported from Canberra, ACT

    My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • refjess
    Jess the Referee (@refjess) reported from Canberra, ACT

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rightasrain100
    Robyn 🇦🇺🇮🇱🇺🇸✝️🙏🏼 (@rightasrain100) reported

    @Kate3015 It’d really not that hard to spot but to the untrained eye they always look legitimate. My husband a case in point. He doesn’t click on the link but always asks me how to deal with it. Every time I,show- block the email via,the contact card, delete, simple. Government departments never send you anything, just a notification to go to My Gov. Telstra has the email in the App. If it’s not there it’s not real. There are couple I can think of.

  • immyonboard
    immyonboard (@immyonboard) reported

    Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.

  • hasselljpb
    landman (@hasselljpb) reported

    @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

  • deepudips009
    Deepuc (@deepudips009) reported

    @Vickibrady @Telstra have you ever tried contacting your premium support on Telstra app? you should try

  • partywuuu
    Aino (@partywuuu) reported

    @hobojo12345678 **** Telstra

  • RJHtweets66
    RJHtweets (@RJHtweets66) reported

    @MikeCarlton01 Exactly 👍 I’ll even name names of absolute fvcked customer experiences I’ve had recently Telstra Suncorp Terri Scheer Energy Australia Commonwealth Bank Qantas JUST to name a few 🤬

  • chicpussykat
    “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @SimonJCLeBON In 2005, I was $employed w/Telstra phone Foxtel sales & cust service I earnt AUD$1800 fortnight, noon-8pm wkdays. I gym in mornings: Yoga Hatha or Vinyasa (depend what’s on), group Pilates, weight circuit training, 45min treadmill, 45min gym bike, 2yrs= I lost 30kg

  • melaniejackson2
    Melanie Jackson (@melaniejackson2) reported

    @Telstra outage with home internet in daisy hill QLD 4127 since 28/05/2026. No updates still under investigation

  • thebrickcleaner
    Brett Keleher (@thebrickcleaner) reported

    @Docsthename @Telstra Hmm seems like the Spaceman’s internet isn’t so bad after all 🤔

  • eevblog
    Dave Jones (@eevblog) reported

    UPDATE: Dodo contacted me and transferred the Telstra number manually. Said it could take two working days. Several hours later my Telstra SIM is now dead and the new Dodo SIM doesn't work. The website just shows "Order in progress". And now it's Friday night.