Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 11/15/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra TV
AustraliaCanberra Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • giddeygirl Au COVFEFE... Test! (@giddeygirl) reported from Canberra, Australian Capital Territory

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • impactcomics Impact Comics (@impactcomics) reported from Canberra, Australian Capital Territory

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • kindatiredfwiw Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, Australian Capital Territory

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    @Telstra I would love to but the App won't let me in and changing the password does not help...

  • skwashd Dave Hall (@skwashd) reported from Canberra, Australian Capital Territory

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • michaeljames947 Mike Hutchinson (@michaeljames947) reported from Canberra, Australian Capital Territory

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

  • garydlum Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, Australian Capital Territory

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikebeale1960 Mike beale (@Mikebeale1960) reported

    @Telstra I had some of the rudest inconsiderate service from the sales person at the Indooroopilly Telstra shop yesterday Shocking I would recommend customers seek assistance at different locations

  • djjones01 Darren (@djjones01) reported

    @JenniMS1980 @Telstra Mine just went down in Narrabundah act

  • PORTABLEAIRSYD Michael Achilles (@PORTABLEAIRSYD) reported

    @Telstra I can’t log in to the My Telstra app it keeps on crashing. Uninstalled it 3 times and still doing it. #Help

  • Steveisthedevil Steve (@Steveisthedevil) reported

    @Telstra Internet outage currently affecting Telstra NBN customers in Canberra.

  • ScaleyRick Scaley (@ScaleyRick) reported

    @Telstra access to internet not working properly here in Giralang now, anyone else got issues?

  • RizviAbul Abul Rizvi (@RizviAbul) reported

    @1petermartin @FinancialReview Key problem was always lack of cooperation from a privatised Telstra. Main driver of cost blowouts, uncertainties & delays. OZ broadband future was a disaster moment Telstra was fully sold. It’s why we still have some of the slowest broadband speeds in developed world.

  • AussieCozy AJ Blythe (@AussieCozy) reported

    Internet down in shops at Denman Prospect in Canberra for over 45 mins. Seems to be widespread, but no reporting of outage by @Telstra

  • akshady AS (@akshady) reported

    @Telstra Yes I have and had it reconnected, thanks Ryan, but I am still wondering why block incoming calls? It just does my head in. I worked in telcos for over a decade and incoming calls are never suspended that fast. Is it your way of shaking people down? without any warnings?

  • jaco_korff Jaco Korff (@jaco_korff) reported

    @Telstra internet in Melbourne (3156) has been atrocious for several months now!!! Apart from major issues with my bussines billing, now I have to deal with this too. What can I do to get this rectified?????

  • SamDrewHaigh Sam 🇦🇺 (@SamDrewHaigh) reported

    @Telstra @djjones01 It is down for me in Wanniassa too. Went down and has been incredibly slow since. Takes nearly 2 mins to open a new website.