Telstra Outage Report in Sutton, Yass Valley, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (32%)
-
Wi-fi (12%)
-
E-mail (8%)
-
Total Blackout (2%)
-
TV (1%)
Live Outage Map Near Sutton, Yass Valley, State of New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Total Blackout | |
| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Total Blackout | |
| Canberra |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sutton, State of New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
-
Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
-
Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
-
Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
-
Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
-
eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
-
Alison Booth
(@booth_alison) reported
from
Canberra, Australian Capital Territory
@Telstra The service has now been miraculously restored… at last.
-
eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
Woolnough ⚓
(@woolnough) reported
from
Canberra, Australian Capital Territory
On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
-
Faith Gordon
(@Dr_FaithG) reported
from
Canberra, Australian Capital Territory
@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
-
Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
-
Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
-
Giddey with Autumn Wind
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
-
Peter Stevenson
(@PeterJStevenson) reported
from
Canberra, Australian Capital Territory
My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
-
David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
-
David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
-
Jude 💉💉💉
(@sister_ratched) reported
from
Canberra, Australian Capital Territory
@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
-
Linda Matija
(@Lindamatija25) reported
from
Canberra, Australian Capital Territory
@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
-
malarndirri mccarthy
(@Malarndirri19) reported
from
Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Makin
(@alexmakin) reported
@genuine_m_ @Telstra @VodafoneAU The obfuscated process that's the issue here, it's about making support as inconvenient as possible knowing they have market leadership.
-
Adj. Prof. Capt Hugh Beard
(@CaptHughBeard) reported
@Telstra You just signed me up to a "new $55 Telstra Upfront Mobile Plan Small 40GB" without asking. Since then I have received three repeat invoices for my payment and annoying text messages every time I miss a call. Please fix your repeat invoice problem and stop the txts.
-
Rob Gardiner💉💉
(@GardinerRob) reported
@ACurrentAffair9 @Telstra network across metro Melbourne is just as bad. I get weak 3G signals in CBD and constant drop outs while traversing our metropolitan freeway/tollway network. It’s a disgrace.
-
Alex Zaharov-Reutt
(@alexonline888) reported
Hey @Telstra, I ordered iPhone 13 1TB Pro Max from you on launch day. For 4 days you lied to me about "calling me back next day" to complete order. Finally I got mad & u took order. Now 23 Nov & still no iPhone. But friend's daughter WALKED into Optus & got a 1TB model. WTF? GRR
-
💧Love those shoes💉💉(AZ)
(@DWybar2) reported
@Telstra I haven't been your Customer for about 7 years. Today, I recieved a notification that you OWE ME money? WHAT TOOK SO LONG PLEASE?
-
Cathy Gobbart(Woods)
(@CathyGobbart) reported
@danking265 @Telstra Good on you Dan, even in Como/South Perth the signal is shocking and that is with towers close by🤬
-
polly
(@pollynametaken) reported
Still nothing from Telstra. You don’t want me to disconnect the phone apparently. I don’t want my mother to pay for a service you won’t allow me to disconnect. What happened to the paradigm of ethics in business and the power of communication? @andy_penn
-
Zachary Callanan
(@ZachCallanan24) reported
And the other option is to send code to my old phone number which is inactive and the backup email is connected to my old phone. @Telstra said that you could help. @Google
-
SeanCasGamer
(@SeanCasGamer) reported
@dippizuka As an @Aussie_BB customer on their Gigabit plan and previously a Telstra NBN and Broadband customer FOR YEARS, the difference is night and day. Aussie is a million light years ahead in service and customer support. With Telstra, if you have problem, you’re screwed.
-
Jamie Galea
(@jamiemgalea) reported
@dippizuka Telstra with some amazing salt there holy ****.