Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Internet	7 days ago
Canberra	Phone	17 days ago
Canberra	Phone	1 month ago
Canberra	Phone	1 month ago
Canberra	Internet	1 month ago
Canberra	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Blake Wilson (@blakewilson) reported 53 seconds ago from Canberra, ACT

  @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

• 
  Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported 1 minute ago from Canberra, ACT

  @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

• 
  Allan Behm (@Mirandaprorsus) reported 9 minutes ago from Canberra, ACT

  @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

• 
  Jude 💉💉💉 (@sister_ratched) reported 13 minutes ago from Canberra, ACT

  @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

• 
  Ian McLeod (@ianpmcleod) reported 14 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

• 
  Dave Hall (@skwashd) reported 25 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  Ian McLeod (@ianpmcleod) reported 27 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Fran Marshall (@thefoodmarshall) reported 29 minutes ago from Canberra, ACT

  Hey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.

• 
  Linda Matija (@Lindamatija25) reported 33 minutes ago from Canberra, ACT

  @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

• 
  Brumbies Man (@Brumbies2003) reported 33 minutes ago from Canberra, ACT

  @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

• 
  Ian McLeod (@ianpmcleod) reported 36 minutes ago from Canberra, ACT

  @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

• 
  Ian McDonald (@ianmcd85) reported 37 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  Technorants (@Technorants) reported 38 minutes ago from Canberra, ACT

  @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

• 
  Ian (@Ian__P) reported 39 minutes ago from Canberra, ACT

  @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

• 
  Bridget Tilley (@bridgettilley) reported 40 minutes ago from Canberra, ACT

  Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

• 
  eWasp (@e_Wasp) reported 45 minutes ago from Canberra, ACT

  Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

• 
  Travis (@TravGee1980) reported 47 minutes ago from Canberra, ACT

  @Telstra I would love to but the App won't let me in and changing the password does not help...

• 
  Lindsay (@Lindday8) reported 49 minutes ago from Canberra, ACT

  @Telstra NBN speed slow and dropping out in Flynn act is there issue

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 50 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  Ian McLeod (@ianpmcleod) reported 60 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo Syed (@msyed_) reported 3 minutes ago

  What's happening in the land down under 1. AusAlert passed the test. That’s not the same as passing the public. Millions of phones lit up during the national AusAlert test. Others got nothing. Older phones missed it. Landlines missed it. Queensland has already said it’s not signing up yet. The government still called it a success. That’s the problem with big national systems. They can work at scale and still fail the people who need them most. An emergency alert isn’t a marketing email. “Most people received it” isn’t the standard. The standard is whether it reaches the person in a flood zone, bushfire path, or cyclone area, including people with old devices, poor coverage, disabilities, or no smartphone at all. 2. Origin’s breach has moved from “what was stolen?” to “what was agreed?” Origin has confirmed data from about 900,000 current and former customers was taken. Now the alleged hacker says the matter has been privately settled and the data won’t be released. That leaves one very obvious question: was a ransom paid? Companies hate talking about this because there are no good options. Paying doesn’t guarantee deletion. Not paying can mean customer data gets dumped online. And either way, the people whose details were stolen have no say in the negotiation. The breach is the first failure. The weeks of uncertainty afterwards are the second. 3. A Telstra outage stopped trains. It shouldn’t have. A telecoms outage took out trains because the switch to the Telstra mobile network was poorly managed. This is what people mean when they talk about critical infrastructure. A train network shouldn’t depend on one fragile link behaving perfectly. The backup needs to be real. Tested. Able to fail over without someone discovering in the middle of an outage that the contingency plan was mostly a PDF and good intentions. Australia is wiring more of daily life into connected systems. Reliability is no longer an IT metric. It’s whether people can get home.

• 
  BrownSquirrel (@BrownSquirrel) reported 4 minutes ago

  @Telstra But I don't want to so please help with this instead of trying to make me do something I dont want to do.

• 
  Ray Finkle (@itsrayfinkle) reported 6 minutes ago

  AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

• 
  .𖥔 Si 🇿🇼 (@euphoriacdbaby) reported 9 minutes ago

  if you’re considering a mobile/internet service provider, stay away from @Telstra. their customer service is the worst i’ve experienced anywhere and the service itself is ****. Does anyone know how to get out of a plan without buying out? I’ve actually had enough.

• 
  🐭 Clay Ross (@duexfoiscross) reported 12 minutes ago

  @FabClemm394 @Australis_Felix Howard sold Telstra which delayed Australian productivity and our gold reserves to buy votes to achieve a surplus that put Australia behind. Policies that still hurts Australia, Google Howard and the worst deal of the century.

• 
  Madasahater (@Madasahater65) reported 12 minutes ago

  Our internet is that bad tonight(Telstra) that a Berocca add came on and took 8 minutes to finish.

• 
  ▘▖▘▖▖▘▌▘▖▌▖ 🏳️‍⚧️ (@EveAffini) reported 12 minutes ago

  @bee_fumo got the same notice with my router lmao. but it sucks because for *some* ungodly reason, port 443 is reserved and like, I ******* NEED THAT. so **** dodo. buying myself a ****** telstra smart modem to jailbreak. thanks cex lmao (sorry rant over)

• 
  💧Daren Connor 🇦🇺 (@connor_daren) reported 15 minutes ago

  @Telstra No it can’t when there is no wifi network.

• 
  Roller D (@RollerD3) reported 15 minutes ago

  "Something went wrong" @Telstra The biggest POS company in Australia. Its Mind boggling how **** the sim card activation process it. ******* useless.

• 
  ろーら 🪷 (@rollablazer) reported 17 minutes ago

  Telstra, your 5G modems do not tell the truth. Your service is down and the modem is green. @Telstra