Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Internet	2 hours ago
Canberra	E-mail	2 months ago
Canberra	Phone	3 months ago
Canberra	Internet	3 months ago
Canberra	Phone	4 months ago
Canberra	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  David White (@m0457356748) reported 7 minutes ago from Canberra, ACT

  @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

• 
  Ian McLeod (@ianpmcleod) reported 9 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.

• 
  Dave Hall (@skwashd) reported 16 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  Michael T (@MichaelGT) reported 20 minutes ago from Canberra, ACT

  @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

• 
  Ian McDonald (@ianmcd85) reported 20 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  David White (@m0457356748) reported 20 minutes ago from Canberra, ACT

  @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

• 
  Ian (@Ian__P) reported 23 minutes ago from Canberra, ACT

  @MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.

• 
  eWasp (@e_Wasp) reported 25 minutes ago from Canberra, ACT

  Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

• 
  Prof Inger Mewburn (@thesiswhisperer) reported 33 minutes ago from Canberra, ACT

  So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

• 
  Jason Ndeira (@JNdeira) reported 37 minutes ago from Canberra, ACT

  @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

• 
  Brumbies Man (@Brumbies2003) reported 40 minutes ago from Canberra, ACT

  @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

• 
  Kieran O'Connor (@_kieranoconnor) reported 42 minutes ago from Canberra, ACT

  @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

• 
  BlackStar (@ThylacinusC) reported 42 minutes ago from Canberra, ACT

  So #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.

• 
  Ian McLeod (@ianpmcleod) reported 47 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Faith Gordon (@Dr_FaithG) reported 49 minutes ago from Canberra, ACT

  @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

• 
  Ian McLeod (@ianpmcleod) reported 49 minutes ago from Canberra, ACT

  @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

• 
  Ian McLeod (@ianpmcleod) reported 49 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Gaz 🖖 (@garydlum) reported 50 minutes ago from Canberra, ACT

  @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

• 
  Bridget Tilley (@bridgettilley) reported 52 minutes ago from Canberra, ACT

  Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

• 
  Giddey with Autumn Wind (@giddeygirl) reported 55 minutes ago from Canberra, ACT

  Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Williams (@therandomswill) reported 3 minutes ago

  @Telstra Thanks Febey. Sadly still not working. It’s a simple fix, not sure why it hasn’t been done after five days.

• 
  SNOOPREY (@SNOOPREY77) reported 3 minutes ago

  @Telstra No buffering issues but it was stuttering but again today is not what I was complaining about

• 
  Sy (@Sy8799465978734) reported 4 minutes ago

  @DrewPavlou @GeraldPimm The issue is when the state goes into debt it sells its assets. Gov used to own most necessary infrastructure like Telstra,sec,ports etc. When they need $ they sell.

• 
  Andrew (@andrewrdn463) reported 7 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  Murray (@MyNameIsMurray) reported 10 minutes ago

  @DavidLeyonhjelm @georgios197 @DanielPriestley Luck... and both the timely full privatisation of Telstra, and the complete offloading of Australian gold reserves (nearly tanking our, and world markets in the process). Howard only balanced the books by selling off a LOT of stuff that ended up creating problems later on.

• 
  pirate (@pirate71305695) reported 13 minutes ago

  @PaulineHansonOz @Mummymobbsback1 This is not a bad policy. It's pretty good. As long as the people representing the tax payers are legit and not multimillion dollar leeches like we had with Telstra. And also they must be born in Australia. No foreigners to run the taxpayers interests.

• 
  Donut 🍉 (@Dycbf1) reported 13 minutes ago

  @starz44290193 **** telstra

• 
  Bennyboy1 (@bennyyy_boyyy) reported 16 minutes ago

  @Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month

• 
  Jayden (@Ballzzzz16) reported 17 minutes ago

  @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

• 
  enz (@enz2g) reported 21 minutes ago

  @joey8bitz @1WeakGuttedDog Using the network doesn’t mean they get the same priority and boost speeds are also capped otherwise there would be no benefit going with Telstra and paying more. I get what you’re trying to say but your comprehension is terrible.