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Telstra

Telstra Outage Report in Sutton, Yass Valley, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra E-mail 8 days ago
Canberra Phone 1 month ago
Canberra Internet 1 month ago
Canberra Phone 2 months ago
Canberra Phone 3 months ago
Canberra Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • giddeygirl
    Au COVFEFE... Test! (@giddeygirl) reported from Canberra, ACT

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • michaeljames947
    Mike Hutchinson (@michaeljames947) reported from Canberra, ACT

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • Henjam48
    💧 The Banality of Evil (@Henjam48) reported from Canberra, ACT

    @emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.

  • impactcomics
    Impact Comics (@impactcomics) reported from Canberra, ACT

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • Ian__P
    Ian (@Ian__P) reported from Canberra, ACT

    @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • skwashd
    Dave Hall (@skwashd) reported from Canberra, ACT

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • TravGee1980
    Travis (@TravGee1980) reported from Canberra, ACT

    @Telstra I would love to but the App won't let me in and changing the password does not help...

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • samguthrie91
    Sam Guthrie (@samguthrie91) reported from Canberra, ACT

    Days since a serious national outage on the @Telstra network: 0

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • kindatiredfwiw
    Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, ACT

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • refjess
    Jess the Referee (@refjess) reported from Canberra, ACT

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • garydlum
    Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACT

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • garydlum
    Gaz 🖖 (@garydlum) reported from Canberra, ACT

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • _SDU_
    Staff Only (@_SDU_) reported

    @AFL @westernbulldogs @Telstra Don’t support either team but this was one of the worst umpiring performances I’ve seen in a grand final in my lifetime If I was a swans fan I’d be filthy

  • sylviamassara
    Author Sylvia Massara (@sylviamassara) reported

    @Telstra @Global_Reported What is going on with Telstra mobile and wi-fi from the mobile phone? For the past couple of days it's been on/off, but today it's the worst. Any problems in the northern beaches, nsw?

  • gudnotevl
    old hack (@gudnotevl) reported

    @Telstra Just checked my work iPhone and its happy.. must be the rubbish transceiver in the Samsung s20+5g you sold me (again). I'll chase the nbn issue separately.

  • TerryThetitter
    Terry (@TerryThetitter) reported

    @alexleigh68 @joshgnosis The problem for some is then we reward Telstra who are arguably worse.

  • bren_maree
    BrenMaree (@bren_maree) reported

    @Lee_Tennant Telstra reception is terrible in my area. I would change if there was a viable alternative. 😕

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @JennaPrice @gavinlmiller1 @Telstra Have an old phone & it'd struggle with another app. Often only 3G/h+ reception. T promised home net, never delivered, kept charging. Cancelled it, but T then sent bills to the email I never had. 2 years on, still not sorted. Demand I jump digital hoops, knowing I can't. Grrr

  • dancer_61
    Jill P🇺🇦🇺🇦 (@dancer_61) reported

    @NiKKi_E13 @Nick56412479 It’s interesting because I was with Optus 4 6 months over a decade ago-but they were terrible!I hear they’re not much better now & Telstra’s security is definitely better.I’m glad you had a positive experience during such an awful time though! Also glad you’re not with them now!

  • nigel_beans
    Nigel Beans (@nigel_beans) reported

    @Telstra can’t create a Telstra ID. Not receiving verification email or text. Moved from Optus the other day and need some help finishing set up of account and adding Apple Watch to plan.

  • AmandaShay
    Amanda Shay (@AmandaShay) reported

    @Telstra shops are the biggest waste of time with the rudest customer service. If your shop, which is open for another 3 hours, can no longer take any customers a) hire more staff or b) close the doors. And “hi I’m after a new phone” should not be met with an eye roll #shoponline

  • MichaelR03
    Michael Raymundo (@MichaelR03) reported

    @AFL @westernbulldogs @Telstra **** I miss clay smith…