Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Phone	24 days ago
Canberra	Phone	24 days ago
Canberra	Internet	24 days ago
Canberra	Wi-fi	24 days ago
Canberra	Phone	24 days ago
Canberra	Internet	24 days ago

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Fran Marshall (@thefoodmarshall) reported 8 minutes ago from Canberra, ACT

  Hey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.

• 
  Antifa Maynard G Krebs (@Diamondback1949) reported 9 minutes ago from Canberra, ACT

  @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

• 
  Ian McLeod (@ianpmcleod) reported 11 minutes ago from Canberra, ACT

  @scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.

• 
  Dave Hall (@skwashd) reported 12 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  Bridget Tilley (@bridgettilley) reported 14 minutes ago from Canberra, ACT

  Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

• 
  Clark Greenaway🇦🇺 (@ClarkGreenaway) reported 16 minutes ago from Canberra, ACT

  @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

• 
  Dave Hall aka Not Funny (@skwashd) reported 18 minutes ago from Canberra, ACT

  @fwaggle I bet Telstra’s historic network design had something to do with it.

• 
  Ian McLeod (@ianpmcleod) reported 26 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

• 
  Lindsay (@Lindday8) reported 34 minutes ago from Canberra, ACT

  @Telstra NBN speed slow and dropping out in Flynn act is there issue

• 
  Ian McDonald (@ianmcd85) reported 35 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  Ian McLeod (@ianpmcleod) reported 35 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 47 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  Brumbies Man (@Brumbies2003) reported 47 minutes ago from Canberra, ACT

  @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

• 
  HG (@hgo7627) reported 47 minutes ago from Canberra, ACT

  @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

• 
  Gaz 🖖 (@garydlum) reported 47 minutes ago from Canberra, ACT

  @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

• 
  Ian (@Ian__P) reported 48 minutes ago from Canberra, ACT

  @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

• 
  Michael T (@MichaelGT) reported 50 minutes ago from Canberra, ACT

  @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

• 
  🥃 KB 🥃🎮🍜 (@KBGoodness) reported 50 minutes ago from Canberra, ACT

  @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

• 
  Prof Inger Mewburn (@thesiswhisperer) reported 56 minutes ago from Canberra, ACT

  So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

• 
  Alison Booth (@booth_alison) reported 58 minutes ago from Canberra, ACT

  @Telstra The service has now been miraculously restored… at last.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the what an election chocobo (@noreasonspec) reported 4 minutes ago

  Ever since the outage Telstra has been honestly dog **** What the fk are they doing

• 
  dylan (@dylxrrno) reported 6 minutes ago

  Is Telstra ******* down again

• 
  John Livingstone (@JohnLiv96683208) reported 9 minutes ago

  @moosemobileau If anyone is ever thinking of changing their mobile phone service to Moose Mobile,I strongly suggest you DO NOT. Their Pathetic customer service is right up there with @Telstra. No Phone support No email support #moosemobileterrible

• 
  tahlia 🐝 🇪🇸 (@talistri) reported 9 minutes ago

  @piacetri i never ever call marvel stadium marvel it’s always telstra dome or etihad

• 
  Hector Savage (@King_Hipp0) reported 10 minutes ago

  @danderfield Telstra Dome first? I can't remember, I keep calling it Etihad or Docklands though, have never called it Marvel Stadium

• 
  Brian Basson (@BassonBrain) reported 10 minutes ago

  Ookla: DIRECT-TO-DEVICE COMES OF AGE IN ASIA PACIFIC 🛰📲 Satellite direct-to-device (D2D) service, which enables smartphones to connect directly to satellites in areas lacking terrestrial coverage, is expanding rapidly across the Asia Pacific region. The region’s first carrier-run nationwide satellite texting service launched with New Zealand’s One NZ in December 2024. By mid-2026, six Starlink-based commercial services operated across four markets: One NZ, Telstra (Australia), KDDI/SoftBank/NTT Docomo (Japan), and Globe (Philippines, launched June 2026) Australia and New Zealand showed the highest activity. Detected users averaged 25.7 and 23.0 scans per month (Jan–Jun 2026)—near daily contact. Usage rose through the southern warm season (peaking in April) and fell in winter, reflecting outdoor recreation and remote work in coverage gaps. These levels far exceed denser markets like the UK (~4 scans/month) and match Canada’s high reliance. Philippines held the region’s largest detected D2D base (64% in Q2 2026), with activity detected from January 2026—months before commercial launch. Pre-launch growth reflected testing and opportunistic registrations. Population scale and disaster needs (e.g., earthquakes, ~20 tropical cyclones yearly) drive demand; Globe offered free access during a June 2026 Mindanao quake. Per-capita and frequency of use remained lower than Australia’s. Japan has the broadest free access (three operators) yet lowest sustained use. Detected base in June 2026 was about half its July 2025 level; users averaged only 7.6 scans/month. High urbanization and >99.9% population terrestrial coverage limit exposure to gaps. Operator figures (e.g., Docomo’s 5 million connected users) are higher but measure one-time connections across iOS/Android. Services function mainly as retention tools.

• 
  Jacko (@MichaelJacko70) reported 11 minutes ago

  Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU

• 
  ꒰ঌ kira b 星绮丽 ໒꒱ (@k1rab0shi) reported 12 minutes ago

  Wow I love paying Telstra for 5G and then getting no signal at all at home

• 
  Tori Oz (@fisk_tori) reported 12 minutes ago

  @andrew_thaler @nemagovau They forced me to download data on my phone by cutting my service off until I did.. telstra confirmed it was the " govt"

• 
  NightLight (@BriteNightLight) reported 13 minutes ago

  @RoadknightThe Telstra & I never got it either. Thank God 🙏🏻