Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Phone	3 days ago
Canberra	Phone	1 month ago
Canberra	Phone	1 month ago
Canberra	Internet	1 month ago
Canberra	Wi-fi	1 month ago
Canberra	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Ian McLeod (@ianpmcleod) reported 2 minutes ago from Canberra, ACT

  @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

• 
  Linda Matija (@Lindamatija25) reported 3 minutes ago from Canberra, ACT

  @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

• 
  David White (@m0457356748) reported 7 minutes ago from Canberra, ACT

  @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

• 
  Giddey with Autumn Wind (@giddeygirl) reported 7 minutes ago from Canberra, ACT

  Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

• 
  Ian McDonald (@ianmcd85) reported 12 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported 17 minutes ago from Canberra, ACT

  @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

• 
  malarndirri mccarthy (@Malarndirri19) reported 20 minutes ago from Canberra, ACT

  @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 22 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  Michael T (@MichaelGT) reported 22 minutes ago from Canberra, ACT

  @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

• 
  Blake Wilson (@blakewilson) reported 24 minutes ago from Canberra, ACT

  @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

• 
  Annie Martin AM (@MartinAnne139) reported 38 minutes ago from Canberra, ACT

  Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

• 
  Fran Marshall (@thefoodmarshall) reported 38 minutes ago from Canberra, ACT

  Hey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.

• 
  David White (@m0457356748) reported 39 minutes ago from Canberra, ACT

  @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

• 
  Ian McLeod (@ianpmcleod) reported 42 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

• 
  Jude 💉💉💉 (@sister_ratched) reported 44 minutes ago from Canberra, ACT

  @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

• 
  Ian (@Ian__P) reported 50 minutes ago from Canberra, ACT

  @MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.

• 
  Technorants (@Technorants) reported 52 minutes ago from Canberra, ACT

  @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

• 
  steve_outandabout (@Steve_Pesic) reported 55 minutes ago from Canberra, ACT

  ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

• 
  Woolnough ⚓ (@woolnough) reported 57 minutes ago from Canberra, ACT

  On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

• 
  Ian McLeod (@ianpmcleod) reported 59 minutes ago from Canberra, ACT

  @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sport Nut (@SportNut007) reported 3 minutes ago

  @mikeoniron @Telstra @Starlink Telstra sucks. They connected my internet at my OLD address but still charged my new address I didn’t have anything with them but mobile ph at old address

• 
  Uptimus (@UptimusApp) reported 5 minutes ago

  Aug 06, 2026 at 01:45 UTC: Uptimus is currently monitoring Telstra stability. Reports have returned to normal levels, and we are verifying system performance before resolving.

• 
  Daniel (@VoteLewko) reported 6 minutes ago

  My predictions for the nationwide Ausalert test today at 2PM AEST. 1) Drivers whose mobile phone goes berzerk cop a $423 fine and 5 demerit points. 2) School teachers bust students who've been handing in a burner phone every morning before school. 3) Matinee session of The Odyssey interrupted causing mass rush to the toilets. 4) Spies, TV and Radio broadcasters learn the difference between mute and off when their career detonates faster than a Hezbollah pager. 5) Telstra network engineers clench hard.

• 
  Satoshi Goy (@satoshigoy) reported 10 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  me (@Worthbeing) reported 11 minutes ago

  @Telstra Nil know outage except when I came back from FNQ the TV was dead, the issue I find is when the neighbouring Resort run by the NRMA have their guests the break down becomes worse, appearing to show the lack of band width,

• 
  𝐛𝐚𝐛𝐚'𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐛𝐨𝐲 (@SardineTruther) reported 11 minutes ago

  I have some great stories regarding this while working for Telstra/Belong many years ago regarding the establishment of Telstra's 'Centre of Excellence' i.e. The Cut Salaries By 94% Factory. It destroyed 90% of non-binary customer service jobs based in Melbourne, plunging the Adventure Time fan-community of the city in to technical recession. It was a tale for the ages that I once posted and shortly after had to remove due to it's potentially defamatory nature. I'll post it again one day, but you'd have to DM me and swear to secrecy otherwise.

• 
  deirdre ritchie (@deirdreritchi10) reported 11 minutes ago

  @OhappySt Mine didn't go off. It was a great time to do it when Telstra is having issues over the next few days. They had sent me a message about that.

• 
  Josh (@joshatticus) reported 15 minutes ago

  @mar790032894313 @JoshButler The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  Josh (@joshatticus) reported 17 minutes ago

  @Netherby1866 @NikkiGemmell The government is stupid and didn't force the carriers to push the carrier bundles to older iPhones, so the ********* at Vodafail, Floptus and Telstra only pushed it to iOS 26.4 and later! Android devices got it fine though

• 
  Cdbrown (@BrowntownBrew) reported 18 minutes ago

  @CrySlyFly @ialihasaan @Batman2242 And NZ incumbent Telco was very happy to work with the government to rollout their network so they structurally separated. Our Telstra was just interested in destroying any and all competition and wouldn't work with the gov