Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Internet	4 days ago
Canberra	Internet	24 days ago
Canberra	Phone	1 month ago
Canberra	Phone	2 months ago
Canberra	Phone	2 months ago
Canberra	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Peter Stevenson (@PeterJStevenson) reported 1 minute ago from Canberra, ACT

  My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

• 
  Jason Ndeira (@JNdeira) reported 2 minutes ago from Canberra, ACT

  @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

• 
  Michael T (@MichaelGT) reported 6 minutes ago from Canberra, ACT

  @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

• 
  eWasp (@e_Wasp) reported 8 minutes ago from Canberra, ACT

  Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

• 
  steve_outandabout (@Steve_Pesic) reported 13 minutes ago from Canberra, ACT

  Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

• 
  Ian McLeod (@ianpmcleod) reported 14 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

• 
  Ian McLeod (@ianpmcleod) reported 17 minutes ago from Canberra, ACT

  @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

• 
  Dave Hall (@skwashd) reported 20 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  Ian McLeod (@ianpmcleod) reported 21 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

• 
  eWasp (@e_Wasp) reported 27 minutes ago from Canberra, ACT

  Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

• 
  Sam Guthrie (@samguthrie91) reported 30 minutes ago from Canberra, ACT

  Days since a serious national outage on the @Telstra network: 0

• 
  steve_outandabout (@Steve_Pesic) reported 32 minutes ago from Canberra, ACT

  ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

• 
  Travis (@TravGee1980) reported 34 minutes ago from Canberra, ACT

  @Telstra I would love to but the App won't let me in and changing the password does not help...

• 
  HG (@hgo7627) reported 35 minutes ago from Canberra, ACT

  @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

• 
  Linda Matija (@Lindamatija25) reported 35 minutes ago from Canberra, ACT

  @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

• 
  Ian McLeod (@ianpmcleod) reported 37 minutes ago from Canberra, ACT

  @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

• 
  Ian McLeod (@ianpmcleod) reported 45 minutes ago from Canberra, ACT

  @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

• 
  Jess the Referee (@refjess) reported 46 minutes ago from Canberra, ACT

  @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

• 
  Dave Hall aka Not Funny (@skwashd) reported 51 minutes ago from Canberra, ACT

  @fwaggle I bet Telstra’s historic network design had something to do with it.

• 
  David White (@m0457356748) reported 58 minutes ago from Canberra, ACT

  @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kai (@kai_h) reported 7 minutes ago

  @no1historychick Telstra are never going to move you to a new plan unless you ask, especially when the newer plans are cheaper and have more data.

• 
  Aussie Shazza (@shazzadut) reported 8 minutes ago

  The sponsors of The Swans need to withdraw their support, not just mumble platitudes about how terrible and serious it is. @Telstra and @QBE . Note that the players apologised to almost everyone in the world EXCEPT the women they assaulted. Speaks volumes.

• 
  Rohanc (@rohancct) reported 9 minutes ago

  Forget the Telstra outage, there should be a senate investigation into AFL Tables being down for hours.

• 
  Jack Ryan (@JackRya41531458) reported 11 minutes ago

  @Telstra The issue is they keep calling on different numbers and its like playing wack a mole.

• 
  Andrea J (@AndreaJ_Oz) reported 11 minutes ago

  @Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.

• 
  Ben Davison (@Ben_Davison1) reported 12 minutes ago

  CBA makes $620 PROFIT PER CUSTOMER Westpac makes $532 per customer NAB makes $835! (Milking small businesses pays off) By comparison Telstra makes $104 profit per customer & super retail group (Rebel, Supercheap Auto etc) makes $20 per customer No wonder banks love oligarchy

• 
  Brent Hodgson (@BrentHodgson) reported 13 minutes ago

  @DHughesy No. Only an idiot would agree - because they'd be wrong. 1. It's not worth "over $300 billion". The $64 billion dollar investment is worth $269 billion 2. If you're using the "over 300 billion" figure ($337.2 billion) that figure means your "no future Fed Govt put one cent into it" bit is incorrect because this figure includes MULTIPLE additional multi-billion dollar funds added to the Future Fund's management portfolio. 3. The future fund wasn't built on some kind of free money windfall... The $64 billion invested came primarily from the Telstra sale. The Telstra sale meant the copper network was privatised, leading to Telstra putting shareholders first in refusing to bid on optic fibre rollouts. This meant the government has so far spent around $64 billion ($70bn by the end of the decade) to re-create Telstra's infrastructure under NBN Co. Meanwhile Telstra has paid $65-80bn in dividends since privatisation moved those dividends from public to private hands. So for every $1 we gained from the Telstra sale, we missed another $1 in dividends and spent another $1 in replacing the infrastructure we sold. Had a publicly-owned Telstra built the NBN out of dividends, and the government raised $64bn in debt to invest in a Future Fund, the books would look exactly the same as they do today. You've been dazzled by accounting tricks - following a magician's misdirection, and calling it "magic". 4. "negating the trillion plus debts... to some degree" is bullshit... It was created to cover DECADES worth of unpaid public service and military retirement benefits. Those debts amount to $322 billion, to be paid out of (currently) $269 billion in funds - leaving a $53 billion dollar black hole. Had the money been paid to super in a timely fashion (rather than the Future Fund being set up to cover unpaid pension debts), that $322 billion in benefits would be sitting in private super accounts right now. Again, you're dazzled by an accountant's magic tricks. Not free money - not "negating debts" - just a big government-owned super fund. "Can we all agree it was amazing when the magician sawed that woman in half! He should be a surgeon!"

• 
  Australian 🧡 (@ozcrimenews) reported 15 minutes ago

  @ABloke23180 Lol ... i vaguely remember that too, a reform of all reforms to shift to a consumption based system of taxation. wasn't the sale of CBA, QAN, Medibank, Telstra supposed to pay down our national debt?

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 16 minutes ago

  @Telstra I have requested cancellation of a service on four separate occasions, yet continue to be charged multiple times. This morning your chat team again asked whether I wish to cancel it. Please confirm the cancellation under reference 130242508 and address my complaint 136862308 at your earliest convenience. Thank you.

• 
  Nino Alves (@NinoAlves_1) reported 19 minutes ago

  @Telstra I’ve been receiving account text alerts including their name and phone number relating to one of your customers for over a year. Prob a privacy issue but you refuse to fix it despite MANY calls and yr team acknowledging the issue!