Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Internet	1 day ago
Canberra	Phone	5 days ago
Canberra	Internet	23 days ago
Canberra	E-mail	3 months ago
Canberra	Phone	4 months ago
Canberra	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Annie Martin AM (@MartinAnne139) reported 35 seconds ago from Canberra, ACT

  Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

• 
  Ian McLeod (@ianpmcleod) reported 4 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Giddey with Autumn Wind (@giddeygirl) reported 6 minutes ago from Canberra, ACT

  Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

• 
  steve_outandabout (@Steve_Pesic) reported 7 minutes ago from Canberra, ACT

  Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

• 
  Gaz 🖖 (@garydlum) reported 9 minutes ago from Canberra, ACT

  @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

• 
  Ian (@Ian__P) reported 11 minutes ago from Canberra, ACT

  @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

• 
  Jess the Referee (@refjess) reported 12 minutes ago from Canberra, ACT

  @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

• 
  Stewart (@Stewart115) reported 23 minutes ago from Canberra, ACT

  @Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?

• 
  Ian McLeod (@ianpmcleod) reported 26 minutes ago from Canberra, ACT

  @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

• 
  Annie Martin AM (@MartinAnne139) reported 28 minutes ago from Canberra, ACT

  @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

• 
  Antifa Maynard G Krebs (@Diamondback1949) reported 28 minutes ago from Canberra, ACT

  @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

• 
  Ian McDonald (@ianmcd85) reported 41 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  Allan Behm (@Mirandaprorsus) reported 43 minutes ago from Canberra, ACT

  @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

• 
  malarndirri mccarthy (@Malarndirri19) reported 46 minutes ago from Canberra, ACT

  @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

• 
  Lindsay (@Lindday8) reported 47 minutes ago from Canberra, ACT

  @Telstra NBN speed slow and dropping out in Flynn act is there issue

• 
  Josh Withers (@JoshuaWithers) reported 49 minutes ago from Canberra, ACT

  @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

• 
  Annie Martin AM (@MartinAnne139) reported 51 minutes ago from Canberra, ACT

  Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra

• 
  🥃 KB 🥃🎮🍜 (@KBGoodness) reported 51 minutes ago from Canberra, ACT

  @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

• 
  Dave Hall (@skwashd) reported 55 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  Faith Gordon (@Dr_FaithG) reported 59 minutes ago from Canberra, ACT

  @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pelli69 (@pelli_69) reported 5 minutes ago

  anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

• 
  Andy (@Andy22000) reported 6 minutes ago

  @WhereMyOstrich @ausstockchick No need to respond in such a derogatory manner. Here is the list, I pulled this from Grok in app you can verify it easily. Recent major Australian companies announcing significant domestic layoffs and offshoring of corporate/white-collar roles — Woolworths, Officeworks, Telstra, and NAB — have timed these moves amid sharp rises in domestic employment costs. • Woolworths (early June 2026) is offshoring hundreds of head-office roles in IT, finance, and HR to India/Philippines as part of cost-cutting to stay competitive with Aldi and Amazon. • Officeworks (late May 2026) is shifting hundreds of support, customer service, and tech roles to Bengaluru and Manila, boosted by AI/automation. • Telstra (earlier 2026) cut hundreds of roles (up to 650 in rounds) with work moving offshore to India. • NAB has expanded offshore teams in India/Vietnam (adding 1,000+ roles) while managing Australian redundancies. This wave aligns closely with escalating domestic labour costs: The national minimum wage and award rates rose 3.5% from July 2025, superannuation guarantee hit 12%, and the Fair Work Commission announced further increases effective July 2026 (4.75% on awards, ~5.9–6% on the minimum wage to $26.44/hour). Combined with weak productivity growth, higher on-costs (payroll tax, workers’ comp, etc.), and strong wage pressures, this has widened the cost gap versus offshore locations where skilled roles can be 30–70% cheaper. Companies cite these factors — plus efficiency drives — as key reasons for prioritising offshoring while protecting or growing frontline retail/store jobs domestically. This reflects a broader 2025–2026 trend among Aussie firms responding to cost-arbitrage opportunities in a high-wage, lower-productivity environment.

• 
  JimBobSquarePants 🇺🇦 (@James_M_South) reported 6 minutes ago

  @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

• 
  K•A•N•E (@kanethesaint) reported 6 minutes ago

  @ronInBendigo @RaymondKeown3 The Belong (Telstra) plan is $25 only once you have activated a service with them it will appear when you go to change plans via their app. 10GB data per month with rollover, if you ever exceed it, it doesn't charge extra just slows to 1Mbps.

• 
  deirdre ritchie (@deirdreritchi10) reported 9 minutes ago

  Same with Telstra. Anyone who has hearing issues finds it very frustrating when you are speaking with someone from overseas with a strong accent.

• 
  Nat Factor ⭐️💜 (@StuddertNatalie) reported 9 minutes ago

  @TheChopperLady It’s ok. I’m already thinking of suing Telstra for ******* up my payments and putting me in this situation! So much for government assistance right? These corporations and governments are pathetically slow!

• 
  Luke (@Posica) reported 11 minutes ago

  @ttyoma_ @luckychappy_ Well im with Telstra and the servers just arent good on apex unfortunately. Especially recently alot of slow mo or higher ping games

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 11 minutes ago

  @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

• 
  Francis McF (@FrancisMcF1O) reported 14 minutes ago

  Australia’s mobile market: 3 brands, 1 real network outside the cities. @Telstra inherited the infrastructure, kept the spectrum, and now dominates regional coverage. If the government won’t mandate roaming, we’ll never have genuine competition.

• 
  🌏Henry Ross (@Lincolnabe123) reported 19 minutes ago

  @MikeCarlton01 The very worst though is a toss up between Qantas and Telstra 👎😡😡