Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Phone	3 days ago
Canberra	Internet	21 days ago
Canberra	E-mail	3 months ago
Canberra	Phone	4 months ago
Canberra	Internet	4 months ago
Canberra	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  David White (@m0457356748) reported 3 minutes ago from Canberra, ACT

  @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

• 
  Michael T (@MichaelGT) reported 5 minutes ago from Canberra, ACT

  @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

• 
  Peter Stevenson (@PeterJStevenson) reported 8 minutes ago from Canberra, ACT

  My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

• 
  David White (@m0457356748) reported 8 minutes ago from Canberra, ACT

  @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

• 
  Ian McLeod (@ianpmcleod) reported 9 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

• 
  Dave Hall aka Not Funny (@skwashd) reported 12 minutes ago from Canberra, ACT

  @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

• 
  Alison Booth (@booth_alison) reported 21 minutes ago from Canberra, ACT

  @Telstra The service has now been miraculously restored… at last.

• 
  Sam Guthrie (@samguthrie91) reported 23 minutes ago from Canberra, ACT

  Days since a serious national outage on the @Telstra network: 0

• 
  Ian McLeod (@ianpmcleod) reported 26 minutes ago from Canberra, ACT

  @scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.

• 
  BlackStar (@ThylacinusC) reported 32 minutes ago from Canberra, ACT

  So #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.

• 
  Annie Martin AM (@MartinAnne139) reported 33 minutes ago from Canberra, ACT

  Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra

• 
  Blake Wilson (@blakewilson) reported 40 minutes ago from Canberra, ACT

  @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

• 
  Kieran O'Connor (@_kieranoconnor) reported 42 minutes ago from Canberra, ACT

  @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

• 
  Ian McDonald (@ianmcd85) reported 42 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  Antifa Maynard G Krebs (@Diamondback1949) reported 44 minutes ago from Canberra, ACT

  @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

• 
  Ian McLeod (@ianpmcleod) reported 44 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.

• 
  steve_outandabout (@Steve_Pesic) reported 46 minutes ago from Canberra, ACT

  ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

• 
  Annie Martin AM (@MartinAnne139) reported 47 minutes ago from Canberra, ACT

  @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

• 
  Ian McLeod (@ianpmcleod) reported 51 minutes ago from Canberra, ACT

  @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

• 
  Ian McLeod (@ianpmcleod) reported 55 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew (@andrewrdn463) reported 4 minutes ago

  People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  Andrew (@andrewrdn463) reported 7 minutes ago

  STOP HANGING UP ON CUSTOMERS TELSTRA WHEN THEY NEED HELP: Give us a call. Please give us a call on the following number. 1800 882 389 We look forward to assisting you with any queries you have related to your experience

• 
  Funkdoctor (@Docsthename) reported 9 minutes ago

  I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 14 minutes ago

  Telstra r no issue when it comes to recharging which is identical to th Microsoft Product Key. Punch it in PC=dun. NO=Smartashole=Microsoft laugh at customers blockng. They do not have to know any1s card numbers, it has zilch to do with them its=Privacy Invasion. Eusk ur not rich

• 
  vinni • 包沁燕 🇵🇸 (@glyphclutter) reported 16 minutes ago

  @BevJohnst i'm with telstra wholesale now and even then when i'm at my partner's place my signal is so shite i may as well be regional

• 
  Brian Basson (@BassonBrain) reported 17 minutes ago

  🇦🇺 Australia: Telstra said over 200,000 of its mobile customers connect to @Starlink satellites each day! ...and over 2.7 million customers have connected at least once since launch A Telstra spokesperson said that customer uptake is "exciting", but the real-world impact is more important. "What stands out to us the most is not the numbers themselves, but what they represent," said the spokesperson. "A message home from a remote road, a quick check-in during a trip away, or peace of mind in places beyond the range of our mobile network."

• 
  JIFFTV97 (@jifftv97) reported 19 minutes ago

  @dix0nm8 I use telstra jad not had any problems

• 
  dexq (@qexdval) reported 21 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  Andrew (@andrewrdn463) reported 24 minutes ago

  @JimThom90458694 People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????

• 
  SNOOPREY (@SNOOPREY77) reported 25 minutes ago

  @Telstra U guys lost a multi million dollar settlement for mislead indigenous ppl in rural areas not that long ago. Why u lying. All big corporations try shady crap and deny deny deny and still play it off as no big deal .