Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Internet	11 days ago
Canberra	Phone	21 days ago
Canberra	Phone	2 months ago
Canberra	Phone	2 months ago
Canberra	Internet	2 months ago
Canberra	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  David White (@m0457356748) reported 7 seconds ago from Canberra, ACT

  @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

• 
  Michelle Kroll (@AHCPhoto) reported 56 seconds ago from Canberra, ACT

  @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

• 
  Antifa Maynard G Krebs (@Diamondback1949) reported 5 minutes ago from Canberra, ACT

  @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 10 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  Peter Stevenson (@PeterJStevenson) reported 14 minutes ago from Canberra, ACT

  My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

• 
  Ian McLeod (@ianpmcleod) reported 18 minutes ago from Canberra, ACT

  @scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.

• 
  Ian McLeod (@ianpmcleod) reported 20 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Ian McDonald (@ianmcd85) reported 30 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  HG (@hgo7627) reported 31 minutes ago from Canberra, ACT

  @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

• 
  Clark Greenaway🇦🇺 (@ClarkGreenaway) reported 31 minutes ago from Canberra, ACT

  @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

• 
  Faith Gordon (@Dr_FaithG) reported 37 minutes ago from Canberra, ACT

  @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

• 
  Clark Greenaway🇦🇺 (@ClarkGreenaway) reported 40 minutes ago from Canberra, ACT

  @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

• 
  Ian McLeod (@ianpmcleod) reported 45 minutes ago from Canberra, ACT

  @scottjlawson @DONTCHIPMEBRO @Telstra Oh look the selfish neurotic conspiracy ****** got all triggered and blocked me. I suppose the suggestion of being a selfish neurotic hit home. It's a common thread. I never see them out helping with anything. Just self absorbed.

• 
  Jude 💉💉💉 (@sister_ratched) reported 48 minutes ago from Canberra, ACT

  @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

• 
  malarndirri mccarthy (@Malarndirri19) reported 52 minutes ago from Canberra, ACT

  @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

• 
  BlackStar (@ThylacinusC) reported 54 minutes ago from Canberra, ACT

  So #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.

• 
  Blake Wilson (@blakewilson) reported 56 minutes ago from Canberra, ACT

  @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

• 
  Ian McLeod (@ianpmcleod) reported 57 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.

• 
  David White (@m0457356748) reported 58 minutes ago from Canberra, ACT

  @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

• 
  Allan Behm (@Mirandaprorsus) reported 60 minutes ago from Canberra, ACT

  @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrea J (@AndreaJ_Oz) reported 1 minute ago

  @Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.

• 
  Stu (@StuartFromAus) reported 6 minutes ago

  @dan_const @AFL @Telstra William dropped off towards the end if the season. Also had one of his worst games in a rare prime time game in Vic, I knew it was done after that.

• 
  Mr.MojoRisn (@Totally4yeah) reported 8 minutes ago

  @DHughesy Aaron’s post is pure projection dressed up as wit. Dave Hughes—a comedian—got some Future Fund details wrong in a short clip (confusing it with debt, implying it was spent on GFC stimulus). Aaron then spent weeks delivering multi-thousand-word “corrections,” only to pivot, when Dave pointed out the Fund’s growth came almost entirely from Howard/Costello’s $60-64 billion seed (no further public contributions to the core fund after early Rudd), into the classic Labor-adjacent playbook: invent a payday conspiracy and declare victory. Facts Aaron keeps soft-pedalling: •The Future Fund was created by the Coalition with surplus cash and Telstra proceeds precisely to cover unfunded public-sector super liabilities that sit outside headline net debt. Its growth to ~$270-330 billion (including other managed vehicles) is investment returns, not ongoing Labor largesse. •Net debt added since 2007: Rudd/Gillard ~$190 bn, Coalition governments ~$366 bn (much of it pre-COVID), Albanese so far ~$75 bn. Absolute numbers do not support the “Labor alone ruined everything” narrative, but neither do they support Aaron’s selective framing that treats Coalition debt as somehow less real. •Australia’s GFC stimulus was borrowed, not raided from the Fund, and helped avoid recession—true—but that doesn’t erase the subsequent spending trajectory under both sides. Aaron boasts of criticising Labor on social-media bans, Comcars, Anika Wells, etc., yet his energy is overwhelmingly reserved for policing anyone who questions the post-2007 debt/spending record or the Albanese government’s performance. When those corrections land, the immediate response is “you must be paid by Labor/taxpayer.” That’s not analysis; it’s the standard deflection of someone whose default is to treat fiscal criticism of Labor as illegitimate. Kerry Packer’s line worked because Bond overpaid then collapsed. Here, the only collapse is the repeated refusal to concede that a comedian’s imperfect summary of economic history does not require a full-time unpaid opposition research unit. Knowing things is indeed useful. So is noticing when the fact-checker’s intensity and ad-hominem default look a lot more like advocacy than neutral accounting.

• 
  justin bandy (@justinbandy13) reported 9 minutes ago

  @daisymay4263 I can see one of Telstra towers in my town out my window...and reception is **** house... Telstra and their never ending rising rates with crap deals,...hope you enjoy your 7million,..ffffn useless

• 
  Humanitarianella (@BecauseImElle) reported 9 minutes ago

  @myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Aussie Shazza (@shazzadut) reported 9 minutes ago

  The sponsors of The Swans need to withdraw their support, not just mumble platitudes about how terrible and serious it is. @Telstra and @QBE . Note that the players apologised to almost everyone in the world EXCEPT the women they assaulted. Speaks volumes.

• 
  Kråke (@Kroke14) reported 9 minutes ago

  @TruthFairy131 @Qantas are using the smoke screen of AI adoption to make offshoring Australian jobs to India more palatable while trying to portray itself as an Australian company. This **** seems to accelerate whenever there is an incompetent female CEO at the helm, just look at @Telstra

• 
  Ronnie Chapman (@ronnnie_12trans) reported 10 minutes ago

  @SWatMR11 @GusLefty Rex was dropped by Qantas and that idiot Joyce was an instigator . 48% of telstra sold off by Howard ,Hockey responsible for the demise of Ford, GMH and Toyota pulling out of Australia.

• 
  Advice from an Aussie🇦🇺 (@Sheldone) reported 11 minutes ago

  @Telstra when are you going to get over this crap appt ****? I just want to buy a new Wifi toggle! And why are three staff members sitting and laughing together while there’s 4 ppl waiting? Wait, now there’s 4 staff members chatting.

• 
  NewsTongue (@NewsTongueX) reported 12 minutes ago

  🔴 Telstra CEO gets $700k raise to $6.8m despite nationwide outage Telstra CEO Vicki Brady received $6.8m for the year ending June, a $700,000 increase from $6.1m the prior year. The board cut her bonus by 20% ($607,000) over the July outage that disrupted almost half of all calls and data sessions across the network. • Over 30,000 customers claimed compensation; nearly $1m paid out to date • Board cut bonuses for other senior executives by 10–20%, reducing combined pay by $1.3m • Net profit rose to $2.4bn; mobile revenue up $300m to $11.3bn • Workforce fell by 1,219 to 29,334; share price dropped from $5 to $4.875