Telstra outages and service status in Sutton, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- Phone (55%)
- Internet (27%)
- E-mail (9%)
- Wi-fi (9%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Phone | 12 days ago |
|
Canberra
|
Phone | 13 days ago |
|
Canberra
|
Internet | 13 days ago |
|
Canberra
|
Wi-fi | 13 days ago |
|
Canberra
|
Phone | 13 days ago |
|
Canberra
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sutton, New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Alison Booth (@booth_alison) reported from Canberra, ACT@Telstra The service has now been miraculously restored… at last.
-
eWasp (@e_Wasp) reported from Canberra, ACTTelstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
Bridget Tilley (@bridgettilley) reported from Canberra, ACTHi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
-
Faith Gordon (@Dr_FaithG) reported from Canberra, ACT@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.
-
Au COVFEFE... Test! (@giddeygirl) reported from Canberra, ACTThis bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.
-
💧 The Banality of Evil (@Henjam48) reported from Canberra, ACT@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
-
Linda Matija (@Lindamatija25) reported from Canberra, ACT@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
-
Dave Hall (@skwashd) reported from Canberra, ACTI didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
-
Technorants (@Technorants) reported from Canberra, ACT@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
-
steve_outandabout (@Steve_Pesic) reported from Canberra, ACT......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra
-
Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
-
eWasp (@e_Wasp) reported from Canberra, ACTHotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
-
David White (@m0457356748) reported from Canberra, ACT@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
-
Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT@s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.
-
Ian (@Ian__P) reported from Canberra, ACT@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
-
Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT@fwaggle I bet Telstra’s historic network design had something to do with it.
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.
-
Allan Behm (@Mirandaprorsus) reported from Canberra, ACT@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
-
BlackStar (@ThylacinusC) reported from Canberra, ACTSo #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
stranger (@strangerous10) reportedBreaking: Telstra has admitted in Estimates they were repeatedly warned since 2022 by the software manufacturer that their outage-causing software was out of date inc a reminder early 2026, & Telstra even discovered a “fault” with it themselves in Oct 2025, but still did nothing
-
Andrew (@andrewrdn463) reported@Telstra Telstra has sent "Sorry we let you down" emails to customers but are deleting complaints. VICKI BRADY MUST RESIGN.
-
AliciaGJ 🖤🤍 (@aliciagjones) reportedWhat is going on with @Telstra in metro Melbourne? Any chance of a support service that can actually fix issues instead of telling us to try again in 42 hours and then conveniently "closing" your chat lines?!!!
-
Evans Electric (@tsport100) reportedA guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵
-
Bo Merchant 🇦🇺 (@BoMerchant1) reported@Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.
-
Cool McCool (@MisterSpock8888) reported@Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.
-
John Young (@JohnYoung146083) reported@SkyNewsAust Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.
-
Fran McInerney (@franmac44) reported@JonesHowDareYou Took me a while to log in & post this morning, Jenny, as X were presumably consulting with Telstra on service provision. I’m toasting Spain in the Executive Suite today. Stay rugged up🧣 Wordle 1,857 3/6 ⬜🟨⬜🟨⬜ ⬜⬜🟩🟩🟩 🟩🟩🟩🟩🟩🥳
-
Kung 🇦🇺🇳🇿 🇮🇱 🇺🇦 (@DaKwozzie) reported@Terri_1987a @Greens are toxic and Un-Australian! I spent Friday laughing at 2 Dad's SHY chairing the Senate Telstra outage hearing
-
Susan Peak (@SusanGPeak) reported@Michelle71966 SORRY about 'dad' and tech issues. I feel the same (mind you, I'm probably younger than dad), but we weren't brought up with devices. Also, companies take shortcuts to save cash. Updates and safeguards are avoided. In Australia, telco Telstra has failed us. Put lives at risk.