Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 03/10/2026 18:05

March 10: Problems at Telstra

Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • kindatiredfwiw Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, Australian Capital Territory

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • skwashd Dave Hall (@skwashd) reported from Canberra, Australian Capital Territory

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • samguthrie91 Sam Guthrie (@samguthrie91) reported from Canberra, Australian Capital Territory

    Days since a serious national outage on the @Telstra network: 0

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • garydlum Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, Australian Capital Territory

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • impactcomics Impact Comics (@impactcomics) reported from Canberra, Australian Capital Territory

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • Mirandaprorsus Allan Behm (@Mirandaprorsus) reported from Canberra, Australian Capital Territory

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • Henjam48 💧 The Banality of Evil (@Henjam48) reported from Canberra, Australian Capital Territory

    @emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.

  • michaeljames947 Mike Hutchinson (@michaeljames947) reported from Canberra, Australian Capital Territory

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • giddeygirl Au COVFEFE... Test! (@giddeygirl) reported from Canberra, Australian Capital Territory

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    @Telstra I would love to but the App won't let me in and changing the password does not help...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    … and ending up on plans that weren't really suitable for me. And I have some silver level support, I'd hate to see what the level below is like. (/end rant) #fuckingawfulcustomerservice #shithousecustomerservice #customerdisservice @telstra

  • Fremean A guy down under (@Fremean) reported

    @Telstra Didn't need to, they finally convinced the customer service reps to send someone out. The NTD was showing a fiber fault. They've been trying to get it sorted since the 14th.

  • GrundyFC Daniel Grundmann (@GrundyFC) reported

    @Telstra 1 and a half hours on hold last night. Gave up. 45 mins so far this morning. What is going on with you lot. Worst service going around. Pathetic.

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    Absolutely unconscionable behaviour from @Telstra. They havent provisioned my phone since the 2nd of January, but they sure didn't miss out on ripping funds out of my account to pay for the service which no longer works. DIsgraceful behaviour. #auspol @PaulFletcherMP

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    … broken links and error messages on the self-service dashboard and @telstra app, an inability to review my data usage (causing me to go over my data usage) and... (2/5)

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @Michael99908062 @dag1 @MeckeringBoy They tried to get private companies to do upgrade but Telstra were the issue. Libs should never have sold off Telstra as a single entity. How do you suggest it should have been done considering Telstra that owned all the pits and pipes wouldn't participate in the upgrade?

  • StevyMagpie23 Stevy23 (@StevyMagpie23) reported

    @Telstra has telstra gone down? My nbn is down

  • vystrela Ben Stevens (@vystrela) reported

    @Telstra main reason was because your support staff have the wrong instructions for doing eSIM activations in the app, and it might help them if they were trained with the right information. I don't really mind either way if you reach out.

  • Teabag092 Nik Bushell (@Teabag092) reported

    @rick_rundell @ipaddockapps Probably not a mobile tower, not every tower is a telstra phone tower. The bars you see arent a true reflection of the mobile Data strength, just the strength of the signal transmitted from the booster. Your true "bars", will be displayed on the unit.

  • WoodLeonie Leonie Wood (@WoodLeonie) reported

    @Telstra Plus, the outages site suggests outage confirmed today - this has been going on for weeks and weeks.