Telstra outages and service status in Sutton, New South Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 10 outage signals in the last 24 hours around Sutton, including 10 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jul 8, 8:46 AM GMT+10.
- Phone (58%)
- Internet (25%)
- E-mail (8%)
- Wi-fi (8%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton, New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Phone | 6 hours ago |
|
Canberra
|
Phone | 7 hours ago |
|
Canberra
|
Internet | 7 hours ago |
|
Canberra
|
Wi-fi | 7 hours ago |
|
Canberra
|
Phone | 7 hours ago |
|
Canberra
|
Internet | 8 hours ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sutton, New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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David White (@m0457356748) reported from Canberra, ACT@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
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Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACTOh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).
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Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, ACT@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
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Allan Behm (@Mirandaprorsus) reported from Canberra, ACT@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
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Ian (@Ian__P) reported from Canberra, ACT@MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.
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Dave Hall (@skwashd) reported from Canberra, ACTI didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
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David White (@m0457356748) reported from Canberra, ACT@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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Jess the Referee (@refjess) reported from Canberra, ACT@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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💧 The Banality of Evil (@Henjam48) reported from Canberra, ACT@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Peter Stevenson (@PeterJStevenson) reported from Canberra, ACTMy only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Michael T (@MichaelGT) reported from Canberra, ACT@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
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Gaz 🖖 (@garydlum) reported from Canberra, ACT@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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Sam Guthrie (@samguthrie91) reported from Canberra, ACTDays since a serious national outage on the @Telstra network: 0
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.
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Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, ACT@SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@scottjlawson @DONTCHIPMEBRO @Telstra Oh look the selfish neurotic conspiracy ****** got all triggered and blocked me. I suppose the suggestion of being a selfish neurotic hit home. It's a common thread. I never see them out helping with anything. Just self absorbed.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ian McGinley (@parawolf) reported@Telstra 5g home internet services are still down. Tried power cycling and factory resetting the modem a few times this morning. Will continue to try every 30 minutes.
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StBourke (@Bools58895084) reported@Lisa9Sophia When 100s of Telstra jobs were once again recently sent to India Telstra management was fully aware this would happen. Anika Wells collects her pay and gives glib lip service while Telstra mgmt exports jobs. How does ALP govt allow essential service jobs to be exported?
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Jo of planet Earth and Pip (@JoPlanetEarth) reportedI went out to run errands and there’s no Telstra mobile service. Still!
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Hamish Kinsella (@hamishkin) reported@Telstra No mobile service in Box Hill South, 12:22pm AEST, STOP TELLING PEOPLE YOU HAVE RESOLVED (I have all the latest supported updates, using a Telstra supported mobile device, have restarted and reconnected many times..... But 👋 no change)
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Mick O (MickO) (@MickOMickO99260) reportedtelstra brags of having millions (25 or thereabouts) of customers - yet, the national network drops out completely across all sectors, 'those affected' numbers are in the thousands???
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Pete Repeat (@PeteRepeatAber) reported@Telstra Outage nowhere near good enough!!!! Us Telstra customers deserve to know the truth! Was it caused by utter incompetence or bad actors bringing the network down. @AlboMP How about not making a complete idiot of yourself like you did with "Bush Barbie"!! The ...
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JC44 (@noisymynah2020) reported@7NewsAdelaide OK, Telstra is having yet another serious outage, and guess who's their apologist? Not a senior communications engineer, not the CEO, not even their media contact. No, it's their Chief Finance Officer Michael Ackland. Clearly Telstra sees everything through $$$ lenses.
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the what an election chocobo (@noreasonspec) reported@undefinedhandle Telstra or vline Cos I dunno man I think a rail service should have backups
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blakandblack (@blakandblack) reportedTelstra says 90% of mobile network back online after outage Telstra have said in a statement ahead of their press conference that about 90% of calls and data have now been restored.
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Doogie-girl (@D00GIE_) reported@Telstra I have service but can’t get through to the another Telstra phone. Both phones showing up 5G but can’t get thru to one another, getting recording that phone is unavailable?? Then about 10mins later I get a text message mis called from that number, even that is a delay??