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Telstra outages and service status in Sutton, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra E-mail 14 days ago
Canberra Phone 1 month ago
Canberra Internet 2 months ago
Canberra Phone 3 months ago
Canberra Phone 3 months ago
Canberra Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • e_Wasp
    eWasp (@e_Wasp) reported from Canberra, ACT

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

  • PeterJStevenson
    Peter Stevenson (@PeterJStevenson) reported from Canberra, ACT

    My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

  • TravGee1980
    Travis (@TravGee1980) reported from Canberra, ACT

    @Telstra I would love to but the App won't let me in and changing the password does not help...

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • blakewilson
    Blake Wilson (@blakewilson) reported from Canberra, ACT

    @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

  • thefoodmarshall
    Fran Marshall (@thefoodmarshall) reported from Canberra, ACT

    Hey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • Lindamatija25
    Linda Matija (@Lindamatija25) reported from Canberra, ACT

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • thesiswhisperer
    Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, ACT

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • sister_ratched
    Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT

    @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • impactcomics
    Impact Comics (@impactcomics) reported from Canberra, ACT

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • samguthrie91
    Sam Guthrie (@samguthrie91) reported from Canberra, ACT

    Days since a serious national outage on the @Telstra network: 0

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Twinkocalypse
    Twinks and Totes (@Twinkocalypse) reported

    @telstra my prepaid mobile internet is very poor in inner Melbourne. Only works intermittently. Is there a problem with it? Are others experiencing this?

  • Bron91856683607
    Bron (@Bron91856683607) reported

    Telstra mobile network boost mobile network penny pinching thieves

  • HansOrph
    🇺🇦Hans Orph🇺🇦 (@HansOrph) reported

    Cya Telstra you've increased the price for the second time in <12mths, aren't willing to even discuss it beyond "it is what it is, we're the best" (paraphrasing). So @Telstra's lack of client retention attempts has lost me as a customer. I'm paying out and moving on.

  • Aussie_Anzac
    Brett Phillips (@Aussie_Anzac) reported

    @Telstra what the hell is going on with the mobile phone infrastructure in the Coonamble area? For over a week now, havent been able to have a complete conversation with my Dear Friend. Keeps dropping out. Its the 21st Century for smegs sake! Get your **** together!

  • BeamRider100
    BeamRider100 (@BeamRider100) reported

    @jasuperfund @mark16pg We know, they sold us down the river too. Howard with the mass immigration, selling Telstra and everything. Then Turncoat with all the metadata laws, now morphing into full surveillance and ID scans etc. Morrison with the covid scam.

  • AS_Cunningham
    Andrew Cunningham (@AS_Cunningham) reported

    @BrilliantMaps As a Canadian who has never been there: Qantas, Macquarie, BHP, Telstra and a couple of banks are the only names that ring a bell.

  • TravGee1980
    Travis (He/Him) (@TravGee1980) reported

    @Freo_Dale @Telstra I received the same email. I investigated other SIM only plans and found out I can get unlimited calls & 10 X as much data for $1 less per month. I've been a Telstra customer for nearly 20 years but it just doesn't stack up financially anymore to stay with them

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • Miss__84
    miss_84 (@Miss__84) reported

    Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

  • SachinGadagin
    Statistics World (@SachinGadagin) reported

    @Globalstats11 Telstra and EE feel very consistent in service quality, while Singtel and NTT Docomo stand out more for their technology and innovation approach.