1. Home
  2. Companies
  3. Telstra
  4. Sutton
Telstra

Telstra outages and service status in Sutton, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 14 days ago
Canberra Phone 18 days ago
Canberra Internet 1 month ago
Canberra E-mail 3 months ago
Canberra Phone 4 months ago
Canberra Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • giddeygirl
    Giddey with Autumn Wind (@giddeygirl) reported from Canberra, ACT

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • Malarndirri19
    malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • KBGoodness
    🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • skwashd
    Dave Hall (@skwashd) reported from Canberra, ACT

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

  • garydlum
    Gaz 🖖 (@garydlum) reported from Canberra, ACT

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

  • blakewilson
    Blake Wilson (@blakewilson) reported from Canberra, ACT

    @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • Dr_FaithG
    Faith Gordon (@Dr_FaithG) reported from Canberra, ACT

    @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

  • Stewart115
    Stewart (@Stewart115) reported from Canberra, ACT

    @Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?

  • Lindday8
    Lindsay (@Lindday8) reported from Canberra, ACT

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • TravGee1980
    Travis (@TravGee1980) reported from Canberra, ACT

    @Telstra I would love to but the App won't let me in and changing the password does not help...

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

  • thefoodmarshall
    Fran Marshall (@thefoodmarshall) reported from Canberra, ACT

    Hey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • Mirandaprorsus
    Allan Behm (@Mirandaprorsus) reported from Canberra, ACT

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • James_M_South
    JimBobSquarePants 🇺🇦 (@James_M_South) reported

    @Telstra Your customer service team are disgusting. They mixed up NBN and Optimcomm and not one person answered a single question I asked. Absolutely disgusting. I want to raise a formal complaint.

  • vmc2011
    mark coppleson (@vmc2011) reported

    @RizviAbul Well given Telstra and CBA both have an extraordinary number of retail shareholders either , individuals, trusts or superannuation funds numbering in the hundreds of thousands if not millions , many Australians would be aware of the CGT and franking credits but there was never any need for the vast majority to worry about a tax return given not having to declare dividends under a certain amount and the easy calcUlation with the CGT discount .... Now it’s a lot more complicated and non compliance will come with threats so please don’t be so dismissive when for some it is a big deal

  • JohnSil81971396
    John Silvester (@JohnSil81971396) reported

    @karlstefanovic Sold off Telstra and government assets to their mates to square the debt. Big thugs these two. Cost of living crisis that Australians are facing is because of the regressive mess of the GST There was never a good crisis before the GST.

  • bkendig
    Brian Kendig (@bkendig) reported

    @Telstra If you'll let me message you directly, I'll provide your customer's Telstra ID and my email address that he somehow put on his account. Thank you for your help!

  • ManaImagine
    Imagine that (@ManaImagine) reported

    @brandilwells Yea it's so hard to find headphones with micro card slots anymore now, all i want to do is listen to my mix and not have to connect to bluetooth and then to the stupid Iphone which has no memory or any data left on my prepaid yea FU Australia Telstra you joke of a.. FFS

  • JesseValeri
    Jesse (@JesseValeri) reported

    @Busybee32433175 @Teh_Jkr @Optus Any time I wanted a new phone I'd walk into a Telstra store and just buy one. My SIM is already Telstra its just plug and play. People make the mistake of getting a new phone whilst still paying off the current one. A never ending cycle of payments for something shiny. Boring.

  • scarletthxxrin7
    스칼렛•해린 (@scarletthxxrin7) reported

    @Telstra hi, How long can a Telstra prepaid number stay active without a recharge before the service is cancelled? I’ll be overseas for around 2 to 3 months and want to keep my number without buy any data. it will be wasted.

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    🔴 PayphoneGo: 19-year-old built Pokemon Go for Australia's 14,000 payphones Kris Norris, a Brisbane student, launched PayphoneGo in April. Players call a number from payphones across Australia, enter a nine-digit ID, and accumulate points—20 for first visit, 10 for second, then 5 and 1. First visitors can leave voicemails heard by subsequent callers. Norris said the game aims to encourage exploration and revive "old internet: no ads, no tracking, so few cookies." Telstra operates the payphones under Australia's universal service guarantee. Calls have been free since mid-2021. The company reports over 100 million calls since fees were scrapped, with usage tripling.

  • kellynettlefold
    Elizabeth Anne Kelly (@kellynettlefold) reported

    Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

  • Docsthename
    Funkdoctor (@Docsthename) reported

    I think Telstra is having relationship issues with NBN which is delaying my divorce with Telstra 😤