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Telstra outages and service status in Sutton, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra E-mail 1 month ago
Canberra Phone 2 months ago
Canberra Internet 2 months ago
Canberra Phone 3 months ago
Canberra Phone 3 months ago
Canberra Phone 4 months ago

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • Mirandaprorsus
    Allan Behm (@Mirandaprorsus) reported from Canberra, ACT

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • _kieranoconnor
    Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • JoshuaWithers
    Josh Withers (@JoshuaWithers) reported from Canberra, ACT

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • e_Wasp
    eWasp (@e_Wasp) reported from Canberra, ACT

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

  • Ian__P
    Ian (@Ian__P) reported from Canberra, ACT

    @MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • booth_alison
    Alison Booth (@booth_alison) reported from Canberra, ACT

    @Telstra The service has now been miraculously restored… at last.

  • woolnough
    Woolnough ⚓ (@woolnough) reported from Canberra, ACT

    On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

  • garydlum
    Gaz 🖖 (@garydlum) reported from Canberra, ACT

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

  • hgo7627
    HG (@hgo7627) reported from Canberra, ACT

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • Malarndirri19
    malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • e_Wasp
    eWasp (@e_Wasp) reported from Canberra, ACT

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hasselljpb
    notonlyacocky (@hasselljpb) reported

    I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

  • aussiewongm
    Marcus Wong (@aussiewongm) reported

    @rainbowdefault @AJAllchin @Telstra And an upside of this is there is now an unpaid army of people testing whether the payphones are actually still working, rather than some poor chump in an emergency getting stranded.

  • 39loulou
    mary blackman (@39loulou) reported

    @blowingtom2 @JohnAndersonAC Name calling, so early in the discussion. Do you remember how Howard sold off our Gold in the dip? D’ya know how much that would be worth in today’s $$. Did you know they also sold off Comm Bank & Telstra to cover baby bonus cheques and utes? Research Howard worst PM ever#auspol

  • Hellie1982
    ❤Hellie❤ (@Hellie1982) reported

    Now the only thing left to do is the dumb stupid telstra ad walk around my house. WE ARE SO BACK!!

  • ovrdosedeluzion
    zay🦭 (@ovrdosedeluzion) reported

    telstra is actually so **** im gonna kms

  • escalatorover
    davie ewan macdonald (@escalatorover) reported

    .@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning.  These  issues reported at least as far back as 2023 but were again at various  times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case  as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide

  • bnkn62
    noni (@bnkn62) reported

    why did my telstra plan go up another $4 💀 I'm downgrading **** this

  • eevblog
    Dave Jones (@eevblog) reported

    Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

  • PissedOfAussie
    Angry G (@PissedOfAussie) reported

    @Telstra twice this week you have sent me an email re network updates and service interruptions, both times 40 minutes after the scheduled start time, both times interruptions already under way. How does this help someone working from home on those days? I'll tell you, it doesnt.

  • danny_v8
    Danny (@danny_v8) reported

    @bek_lenin @MmeMaigret1 @ashman_the Keating/Hawke began the sell off. Commonwealth Bank, Telstra etc. Costello/Howard continued with it. Just as bad as each other. Rudd with his ‘stimulus cheques’ got us into debt which has spiralled to today’s numbers.