Telstra outages and service status in Sutton, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
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16 days ago | |
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Canberra
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Phone | 1 month ago |
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Canberra
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Internet | 2 months ago |
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Canberra
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Phone | 3 months ago |
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Canberra
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Phone | 3 months ago |
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Canberra
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Phone | 4 months ago |
Community Discussion
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Telstra Issues Reports Near Sutton, New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.
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malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
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Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT@fwaggle I bet Telstra’s historic network design had something to do with it.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?
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Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Jason Ndeira (@JNdeira) reported from Canberra, ACT@gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra
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Giddey with Autumn Wind (@giddeygirl) reported from Canberra, ACTTrying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.
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Blake Wilson (@blakewilson) reported from Canberra, ACT@Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.
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HG (@hgo7627) reported from Canberra, ACT@Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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steve_outandabout (@Steve_Pesic) reported from Canberra, ACTEveryone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Gaz 🖖 (@garydlum) reported from Canberra, ACT@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@scottjlawson @DONTCHIPMEBRO @Telstra Oh look the selfish neurotic conspiracy ****** got all triggered and blocked me. I suppose the suggestion of being a selfish neurotic hit home. It's a common thread. I never see them out helping with anything. Just self absorbed.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACTSpoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
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Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
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Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, ACTSo, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@Stevesteve9876) reported@AlboMP Stop with the cover up **** show and do your job people voted you in to do! This country is been ****** by corrupt corporate companies. Coles , Bunnings ,Telstra , fuel stations, list goes on and you are making bull up dust news. StJohns care centres can’t even give iv meds.
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|| Z A C || (@Lil_Caldwell) reportedThis is something I agree with. @Telstra your “lock in contracts” are the worst…you’re on notice.
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Winston Smith (@BeWinstonSmith) reported@ausstockchick Multitasking, customer service for Telstra and Qantas….
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Charles Harvey (@CJHarvey56) reportedWhat else has been privatised for far greater cost and far lower service outcomes? The CES first and foremost, use of consultants instead of Public Service, Telstra, Australia Post, Aged Care, Hospitals, all of them where public service should be just that.
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Tushar Kr (@tusharkr4u) reportedShe’s new here with no working phone—unbelievable incompetence from Telstra. Posting on her behalf (no X account). @Telstra explain why your process is this broken & get her connected immediately! #TelstraFail #TelstraScam Newcastle (3/4)
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MickintheGong🍞 (@MickinGong) reported@MattWalshMedia @CraigNorenbergs I haven't had a problem. I'm with Optus, so I'm wondering if it's a phone issue because I know that Telstra updating.
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George 🦊 (@PossiblyGeorge) reported@FOXFOOTY The Jim's Mowing Wildcard Round The Bunnings Wildcard Round The McDonalds Wildcard Round The AAMI Wildcard Round The Telstra Wildcard Round The Coles Wildcard Round The Chemist Warehouse Wildcard Round And it all still sucks. Bin it
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Brian Basson (@BassonBrain) reported🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.
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Drew Campbell (@Bundellafella) reported@Telstra No it’s not sorted. The mobile tower ran out of battery during a power outage last night. Power is restored but the mobile coverage is still down.
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Electric Future (@electricfuture5) reported@karlos_hagen @Telstra 5G network access. Download speeds are capped at 150Mbps on 4G and 5G - Unfortunately they don't get the same access as resellers, data is deprioritised