Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Phone	27 days ago
Canberra	Phone	27 days ago
Canberra	Internet	27 days ago
Canberra	Wi-fi	27 days ago
Canberra	Phone	27 days ago
Canberra	Internet	27 days ago

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Kieran O'Connor (@_kieranoconnor) reported 7 minutes ago from Canberra, ACT

  @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

• 
  Ian McLeod (@ianpmcleod) reported 7 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

• 
  Ian McLeod (@ianpmcleod) reported 12 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.

• 
  Clark Greenaway🇦🇺 (@ClarkGreenaway) reported 14 minutes ago from Canberra, ACT

  @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

• 
  malarndirri mccarthy (@Malarndirri19) reported 16 minutes ago from Canberra, ACT

  @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

• 
  Dave Hall (@skwashd) reported 17 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  steve_outandabout (@Steve_Pesic) reported 19 minutes ago from Canberra, ACT

  ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

• 
  Ian McLeod (@ianpmcleod) reported 19 minutes ago from Canberra, ACT

  @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 22 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  Sam Guthrie (@samguthrie91) reported 23 minutes ago from Canberra, ACT

  Days since a serious national outage on the @Telstra network: 0

• 
  Brumbies Man (@Brumbies2003) reported 26 minutes ago from Canberra, ACT

  @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

• 
  Gaz 🖖 (@garydlum) reported 26 minutes ago from Canberra, ACT

  @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

• 
  Josh Withers (@JoshuaWithers) reported 32 minutes ago from Canberra, ACT

  @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

• 
  Clark Greenaway🇦🇺 (@ClarkGreenaway) reported 32 minutes ago from Canberra, ACT

  @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

• 
  Ian McLeod (@ianpmcleod) reported 36 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

• 
  BlackStar (@ThylacinusC) reported 36 minutes ago from Canberra, ACT

  So #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.

• 
  Ian McDonald (@ianmcd85) reported 50 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  Dave Hall aka Not Funny (@skwashd) reported 53 minutes ago from Canberra, ACT

  @fwaggle I bet Telstra’s historic network design had something to do with it.

• 
  Ian McLeod (@ianpmcleod) reported 54 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Blake Wilson (@blakewilson) reported 57 minutes ago from Canberra, ACT

  @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported 3 minutes ago

  Slow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.

• 
  Donglend (@Donglend1) reported 8 minutes ago

  @JimThom90458694 If you thought Telstra hiccup was bad, MSM, UNIPARTY etc can’t lose as social media will most likely, have a massive (inadvertent!?) crash at the right moment.

• 
  Shanti Beach (@shantibeach888) reported 9 minutes ago

  @Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times

• 
  immyonboard (@immyonboard) reported 10 minutes ago

  telstra wifi network has went down for the 11th time in the past hour. it’s time to cut my losses, stop sucking up to a genuinely dogshit support service and move providers 💫 any recommendations? @Telstra who do i switch to?

• 
  dylan (@dylxrrno) reported 14 minutes ago

  Is Telstra ******* down again

• 
  Andrew (@andrewrdn463) reported 14 minutes ago

  SACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 15 minutes ago

  @JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!

• 
  Heather Bilson. (@BilsonhBilson) reported 15 minutes ago

  @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

• 
  Jindu (@Phils_Cassidy) reported 21 minutes ago

  Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

• 
  me (@Worthbeing) reported 21 minutes ago

  My reception on my Nighthawk is disgraceful on the Sth Durras South Coast of NSW, continually dropping out, I am on Telstra and have and are paying substantial costs for this service @Telstra @telstra.