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Telstra outages and service status in Sutton, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 60% Phone (60%)
  • 20% Internet (20%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Phone 27 days ago
Canberra Phone 27 days ago
Canberra Internet 27 days ago
Canberra Wi-fi 27 days ago
Canberra Phone 27 days ago
Canberra Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • _kieranoconnor
    Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • Malarndirri19
    malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • skwashd
    Dave Hall (@skwashd) reported from Canberra, ACT

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

  • garydlum
    Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACT

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • samguthrie91
    Sam Guthrie (@samguthrie91) reported from Canberra, ACT

    Days since a serious national outage on the @Telstra network: 0

  • Brumbies2003
    Brumbies Man (@Brumbies2003) reported from Canberra, ACT

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • garydlum
    Gaz 🖖 (@garydlum) reported from Canberra, ACT

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • JoshuaWithers
    Josh Withers (@JoshuaWithers) reported from Canberra, ACT

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

  • ThylacinusC
    BlackStar (@ThylacinusC) reported from Canberra, ACT

    So #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.

  • ianmcd85
    Ian McDonald (@ianmcd85) reported from Canberra, ACT

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

  • blakewilson
    Blake Wilson (@blakewilson) reported from Canberra, ACT

    @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • manukoreri
    manukoreri (Nick Chesterfield) 🇵🇸❤️🖤💛🇵🇸 (@manukoreri) reported

    Slow clap @Telstra with your #AusAlert @nemagovau Standing within eyesight of a tower and it took 6 min 55 to come through after everyone nearby on other networks got it. 7 minutes of delay means this is not fit for purpose. Your incompetence is proof this isn't a conspiracy.

  • Donglend1
    Donglend (@Donglend1) reported

    @JimThom90458694 If you thought Telstra hiccup was bad, MSM, UNIPARTY etc can’t lose as social media will most likely, have a massive (inadvertent!?) crash at the right moment.

  • shantibeach888
    Shanti Beach (@shantibeach888) reported

    @Starlink I have to get out of a telstra contract that is not what they told me coverage is crap at times

  • immyonboard
    immyonboard (@immyonboard) reported

    telstra wifi network has went down for the 11th time in the past hour. it’s time to cut my losses, stop sucking up to a genuinely dogshit support service and move providers 💫 any recommendations? @Telstra who do i switch to?

  • dylxrrno
    dylan (@dylxrrno) reported

    Is Telstra ******* down again

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    SACK VICKI BRADY - SHE ERASES COMPLAINTS Telstra ignored warnings about equipment issue ahead of national outage, inquiry hears

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    @JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

  • Phils_Cassidy
    Jindu (@Phils_Cassidy) reported

    Good afternoon everyone I’ll briefly share my POV on choosing a good proxy. Here are the 3 major things you must check before using any IP: 1. ISP (Internet Service Provider)
This is the most important factor.
Think of it like our local networks — Glo, Airtel, MTN, or 9mobile.
Always pick residential consumer ISPs (e.g., AT&T, Comcast for USA; Telstra/TPG for Australia; Virgin Media, BT, Vodafone for UK) instead of datacenter providers (DigitalOcean, AWS, Choopa, etc.).
Websites easily flag datacenter IPs, but residential ones look like normal users on home Wi-Fi or mobile data. 2. Fraud Score / IP Reputation
Before binding the proxy, test it with tools like Scamalytics, IPQS, or Pixelscan. • ✅ Low Fraud Score (0–10) = Clean & safe. • ❌ High Fraud Score (30+) = Avoid. It will trigger CAPTCHAs, bot detection, or shadowbans.
Also check it’s not blacklisted on major spam databases. 3. IP Range (First 3 Octets)
Not all ranges from the same ISP perform the same. Some subnets get abused over time.
Australia examples:
❌ Avoid: 1., 101., 110.
✅ Good: 124., 121., 120. (Telstra) | 80. (TPG)
UK examples:
✅ Good: 86., 80. (Virgin Media) | 82., 78. (BT) Pick the right ISP and you’ll rarely get flagged. This was the main issue a lot of people faced with services like Outlier and Handshake. What proxy challenges are you currently facing? Drop them below

  • Worthbeing
    me (@Worthbeing) reported

    My reception on my Nighthawk is disgraceful on the Sth Durras South Coast of NSW, continually dropping out, I am on Telstra and have and are paying substantial costs for this service @Telstra @telstra.