Telstra outages and service status in Sutton, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Sutton, New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
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 Canberra
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1 month ago | |
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Canberra
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Phone | 2 months ago |
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Canberra
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Internet | 2 months ago |
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Canberra
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Phone | 3 months ago |
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Canberra
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Phone | 4 months ago |
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Canberra
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Phone | 5 months ago |
Community Discussion
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Telstra Issues Reports Near Sutton, New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.
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Michelle Kroll (@AHCPhoto) reported from Canberra, ACT@CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.
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🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, ACT@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
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Brumbies Man (@Brumbies2003) reported from Canberra, ACT@Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support
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David White (@m0457356748) reported from Canberra, ACT@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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Blake Wilson (@blakewilson) reported from Canberra, ACT@Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.
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Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
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Josh Withers (@JoshuaWithers) reported from Canberra, ACT@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
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Jason Ndeira (@JNdeira) reported from Canberra, ACT@gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
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Ian (@Ian__P) reported from Canberra, ACT@MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.
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💧 The Banality of Evil (@Henjam48) reported from Canberra, ACT@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Allan Behm (@Mirandaprorsus) reported from Canberra, ACT@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
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Stewart (@Stewart115) reported from Canberra, ACT@Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?
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Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACTThank you, @Telstra My service seems to be back to normal after the outage.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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eWasp (@e_Wasp) reported from Canberra, ACTTelstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Peter Stevenson (@PeterJStevenson) reported from Canberra, ACTMy only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond Brown (@jrbrown48_brown) reported@TimjboAU This idiot sold our gold reserves & Telstra. We had to buy it back with shares. Didn't have the courage to lead the Libs.
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WTF have you done to us now (@melissajay77418) reported@BrowntownBrew @robb_j_m Some people paid for full fibre to afterward be told connection in that area is still to direct to node & were in a dead spot. Telstra occasionally do a few upgrades but it never really fixes anything. Its a big country, we don't all live in the city.
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Gerald Dabbles (@dabblebutz) reported@Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭
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davie ewan macdonald (@escalatorover) reported.@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning. These issues reported at least as far back as 2023 but were again at various times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide
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GailT (@GBTSocScientist) reported@AlanBixter @Dehler45 @Telstra My internet SO SLOW 2day!
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Pat Caplice (@tassiepatrat) reported@robb_j_m $90 a month. NBN Wireless through Telstra. Good service. Few faults. 6 person house so many devices.
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peter rowe (@Prowerock1) reported@AvidCommentator I have abandoned NBN. Service is atrocious as it is mediated through the Telcos. You can’t get to an NBN tech directly. They cancelled five appointments made for me via Telstra saying not an NBN problem. But it was just like the other three times. Now have Telstra 5 G. So simple
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Liza Geddes (@GeddesLiza) reported@robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****
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Savas (@savasmelb) reported@disco___cat I’m happy with a Boost 365 day plan and they use the full Telstra network. No point paying a premium for the Telstra brand I think.
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Craig Gardiner (@cwgardiner) reported@telstra reception in Vermont South (near Sewart close) is crap. I logged a call (INC 40508228) as a @Telstra Gold member 6 months ago, today they told me it was fixed. It ain’t fixed. Still no 4G/5G and I’m paying for 4G backup on my NBN modem. This is beyond a joke.