Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Phone	5 days ago
Canberra	Phone	1 month ago
Canberra	Phone	1 month ago
Canberra	Internet	1 month ago
Canberra	Wi-fi	1 month ago
Canberra	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Travis (@TravGee1980) reported 7 minutes ago from Canberra, ACT

  @Telstra I would love to but the App won't let me in and changing the password does not help...

• 
  steve_outandabout (@Steve_Pesic) reported 8 minutes ago from Canberra, ACT

  Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

• 
  Annie Martin AM (@MartinAnne139) reported 13 minutes ago from Canberra, ACT

  Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra

• 
  Ian (@Ian__P) reported 24 minutes ago from Canberra, ACT

  @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

• 
  Kieran O'Connor (@_kieranoconnor) reported 24 minutes ago from Canberra, ACT

  @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

• 
  Au COVFEFE... Test! (@giddeygirl) reported 26 minutes ago from Canberra, ACT

  This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

• 
  Annie Martin AM (@MartinAnne139) reported 30 minutes ago from Canberra, ACT

  @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

• 
  Ian McLeod (@ianpmcleod) reported 33 minutes ago from Canberra, ACT

  @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

• 
  Annie Martin AM (@MartinAnne139) reported 34 minutes ago from Canberra, ACT

  @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

• 
  Ian McLeod (@ianpmcleod) reported 36 minutes ago from Canberra, ACT

  @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

• 
  Annie Martin AM (@MartinAnne139) reported 37 minutes ago from Canberra, ACT

  Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

• 
  Michelle Kroll (@AHCPhoto) reported 37 minutes ago from Canberra, ACT

  @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

• 
  Fran Marshall (@thefoodmarshall) reported 46 minutes ago from Canberra, ACT

  Hey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.

• 
  David White (@m0457356748) reported 47 minutes ago from Canberra, ACT

  @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

• 
  Brumbies Man (@Brumbies2003) reported 51 minutes ago from Canberra, ACT

  @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

• 
  eWasp (@e_Wasp) reported 53 minutes ago from Canberra, ACT

  Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

• 
  Jason Ndeira (@JNdeira) reported 55 minutes ago from Canberra, ACT

  @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

• 
  Ian McLeod (@ianpmcleod) reported 55 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  David White (@m0457356748) reported 58 minutes ago from Canberra, ACT

  @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

• 
  Dave Hall aka Not Funny (@skwashd) reported 60 minutes ago from Canberra, ACT

  @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Chrisjstony) reported 7 minutes ago

  @gjblue With about 180 new Appartmemts built less than 100mtrs from me in the past 10 years. Telstra bandwidth has failed. Telstra could not give a ****

• 
  Heather Bilson. (@BilsonhBilson) reported 10 minutes ago

  @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

• 
  Kråke (@Kroke14) reported 12 minutes ago

  @TruthFairy131 @Qantas are using the smoke screen of AI adoption to make offshoring Australian jobs to India more palatable while trying to portray itself as an Australian company. This **** seems to accelerate whenever there is an incompetent female CEO at the helm, just look at @Telstra

• 
  RocketT🅰️nk123 (@RocketTank123) reported 13 minutes ago

  Apparently of the 604 failed emergency calls on Telstra network, only 172 were successful. This raises a question whether these calls were made in Telstra only cells. If yes, this raises a possible use case for satellite, for roaming carriers to beam to these cells for emergency.

• 
  Sienna Cooper 🇦🇺 (@X726372533) reported 14 minutes ago

  Why is nobody talking about how when 3G towers were turned off, reception with @Telstra turned to crap? 4G and 5G provide worse coverage than we had with 3G. But we pay more now. Make it make sense.

• 
  Annie W 🍷🌺 (🧵anniew1303) annie-w@bsky.social (@AnnieW1303) reported 15 minutes ago

  @JBollingmoore Recently we’ve had a Sorry from Origin, Harvey Norman and Telstra for ripping off customers, leaking customer info or failing to provide a service. Not good enough 🤬🤬

• 
  X Freeze (@XFreeze) reported 25 minutes ago

  Starlink is bringing satellite-powered mobile data directly to compatible smartphones in Australia Through Telstra, eligible customers beyond mobile coverage can now access select satellite-optimised apps: • Navigation: Apple Maps, Google Maps and AllTrails • Messaging: Signal, WhatsApp, iMessage, Facebook Messenger and Google Messages • Weather and fitness: Apple Weather, AccuWeather, Google Weather and Google Fitness No Starlink dish or special satellite phone required. Just a supported device and a clear view of the sky This is a major leap beyond satellite texting toward useful mobile data directly from space More than 26 million texts sent or received Over 200,000 satellite connections per day Currently supported on iPhone 13 or newer and Samsung Galaxy S26 models The future of connectivity is coming from orbit

• 
  Mike Lifts (@mikeoniron) reported 25 minutes ago

  @Telstra offered to upgrade my Internet. Apparently 5x the speed. Same cost. Same plan. Sounded like a good deal so I said yes. After about 5 pointless and painful discussions I shut down the process. I’m going to @Starlink with my 5G phones service for back up. They make it easy.

• 
  Jonco Dua (@joncodua) reported 26 minutes ago

  @JimThom90458694 Another Telstra Outage and then Cash is the only option

• 
  ted sowden - woke as!! 💧🌾🔥🚒🧸 💉💉💉🌈💡 (@sowdented) reported 27 minutes ago

  @noplaceforsheep l was shopp'n and had it in my back pocket!! checked it latter, "no sim, no service" on my opening page!! opened it up and didn't know if l had service or not!! sent my self a txt but didn't get it!! turned it off and back on, got the telstra bit, but still no msg!!