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Telstra

Telstra outages and service status in Sutton, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Telstra

Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra E-mail 2 months ago
Canberra Phone 3 months ago
Canberra Internet 3 months ago
Canberra Phone 4 months ago
Canberra Phone 4 months ago
Canberra Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • blakewilson
    Blake Wilson (@blakewilson) reported from Canberra, ACT

    @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • refjess
    Jess the Referee (@refjess) reported from Canberra, ACT

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • _kieranoconnor
    Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.

  • JNdeira
    Jason Ndeira (@JNdeira) reported from Canberra, ACT

    @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

  • booth_alison
    Alison Booth (@booth_alison) reported from Canberra, ACT

    @Telstra The service has now been miraculously restored… at last.

  • michaeljames947
    Mike Hutchinson (@michaeljames947) reported from Canberra, ACT

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • ianmcd85
    Ian McDonald (@ianmcd85) reported from Canberra, ACT

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • hgo7627
    HG (@hgo7627) reported from Canberra, ACT

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • sister_ratched
    Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT

    @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • Malarndirri19
    malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • kindatiredfwiw
    Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, ACT

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • giddeygirl
    Au COVFEFE... Test! (@giddeygirl) reported from Canberra, ACT

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • PeterJStevenson
    Peter Stevenson (@PeterJStevenson) reported from Canberra, ACT

    My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra Actually it’s more like 2-3 bars reception at the moment but the issues weren’t from today it was through the week

  • johnw200
    john west (@johnw200) reported

    @Telstra Yes with one bar it does. Do i need have anything turned on my account for telstra satellite messages when does it ment start up no signal or low signal John

  • Brendon5374
    Brendon Patterson - My Wife & I are PRGuy (@Brendon5374) reported

    @DanielWeisman5 how are large private corporations any different with service? Complained to Telstra lately? Qantas? One of the major reasons public hospital have a huge waiting list at emergency is because private clinics close early, and are fairly useless and always sending patients there.

  • Sydneyberlin
    Sven (@Sydneyberlin) reported

    @robb_j_m It is outrageously slow and expensive, and I’m not talking about Telstra and the likes only. But most Aussies will defend it regardless these days because they don’t know any better. And here you have it: This is why we/they re-elected such a government!

  • rochfordalexAR
    RochfordAlexAR (@rochfordalexAR) reported

    @bazingashane0 @Telstra I hammer my upload. If I want to work from home, corporate vpn 5-10 up plus voice 2 to 5 up, plus remote support ( usually SCCM remote) 5 to 10 up, plus all the stuff my home network is doing as per above and you can see that I'm hobbled on 20Mbps up line rate, I actually need 40

  • PissedOfAussie
    Angry G (@PissedOfAussie) reported

    @Telstra twice this week you have sent me an email re network updates and service interruptions, both times 40 minutes after the scheduled start time, both times interruptions already under way. How does this help someone working from home on those days? I'll tell you, it doesnt.

  • IceStationSpmda
    Allison Online 💾 (50 Hours Free) (@IceStationSpmda) reported

    oh **** now Telstra is emailing me about the phones

  • ManagerSaab07
    Ankur Pruthi (@ManagerSaab07) reported

    @Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help

  • kalsue
    Jean-Pierre YIN (@kalsue) reported

    @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

  • Pom_Bazooka
    InnerQuasar35  (@Pom_Bazooka) reported

    @laughingconser1 @jockie_c They sold more than just the retail arm of Telstra which is the problem; they were a monopoly unlike CBA and Qantas. They also sold gold reserves and our airports. Privatised public debt, and despite all this embarrassingly handed over a structural deficit. Incompetence.