Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 02/12/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Lindamatija25 Linda Matija (@Lindamatija25) reported from Canberra, Australian Capital Territory

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • PeterJStevenson Peter Stevenson (@PeterJStevenson) reported from Canberra, Australian Capital Territory

    My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • woolnough Woolnough ⚓ (@woolnough) reported from Canberra, Australian Capital Territory

    On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • Dr_FaithG Faith Gordon (@Dr_FaithG) reported from Canberra, Australian Capital Territory

    @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mary_glass MARY GLASS (@mary_glass) reported

    @Telstra If yesterday a text message stating that the NBN are aware of an issue and will be completing some maintenance work on Wednesday, 31 March. This text message was sent by Telstra to advise of any interruptions

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @welshmaninoz @Telstra Unfortunately mine is a connection issue, likely physical

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @Darren1PRiOR @Telstra Btw, I might just be too forgiving, but I don't think they hate their customers. I *do* think they take us for granted, in terms of Customer Service resources, but I also think they have a calcified company, culture and systems to try to fix. Like the Ever Given, hard to turn.

  • harradine Kevin Harradine (@harradine) reported

    @Telstra The 4G backup for my house is too weak for me to process the large files that I work with. I have worked from home for many years and any down time for the internet costs me a lot of time.

  • cimatesrv Mick P (@cimatesrv) reported

    @Telstra Guess you've deemed to be too hard hence the non response as you have done countless times before and I still don't have a service I pay for. Might need to take a closer look at the contract I signed for SLA's

  • MadLid Lidija Davis (@MadLid) reported

    @Telstra An account you keep overcharging me for. Six weeks of trying to contact a HUMAN. Getting bots, hang ups, and bullshit questions. Frustrated.

  • ps_aus pete_s (@ps_aus) reported

    @telstra’s new upfront plans (or Auto-renewing Pre-paid plans as we like to call them) are now the perfect reason to switch carriers before April. Perfect reason along with high cost, crap data allowance, poor performance, ********* support. #shootyourselffoot #telstra

  • therealdale Dale? (@therealdale) reported

    @TMFScottP @Darren1PRiOR @Telstra I worked there. It's a mess. I know the customer service menu frustrates people, but how do you seriously direct 'a call to telstra'?

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    Had a credit promised on my @Telstra account as a resolution to a complaint. So naturally, I now need to make another complaint to get that credit applied. #justtelstrathingz

  • calliopezac Calliope Zac 🕯 (@calliopezac) reported

    @SimonRoyal1 @Telstra @Telstra_news If you don’t get anywhere call the Telecommunications Ombudsman. It’s amazing how opening a case with them gets things moving at Telstra! Or go into a store. I had to deal with them last week. The phone service is useless