Telstra outages and service status in Sutton, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Phone	2 days ago
Canberra	Phone	2 days ago
Canberra	Internet	2 days ago
Canberra	Wi-fi	2 days ago
Canberra	Phone	2 days ago
Canberra	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  steve_outandabout (@Steve_Pesic) reported 4 minutes ago from Canberra, ACT

  Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

• 
  steve_outandabout (@Steve_Pesic) reported 7 minutes ago from Canberra, ACT

  ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

• 
  Ian McLeod (@ianpmcleod) reported 7 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

• 
  HG (@hgo7627) reported 13 minutes ago from Canberra, ACT

  @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

• 
  Ian (@Ian__P) reported 16 minutes ago from Canberra, ACT

  @MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.

• 
  BlackStar (@ThylacinusC) reported 20 minutes ago from Canberra, ACT

  So #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.

• 
  Michelle Kroll (@AHCPhoto) reported 23 minutes ago from Canberra, ACT

  @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 25 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  David White (@m0457356748) reported 34 minutes ago from Canberra, ACT

  @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

• 
  Jude 💉💉💉 (@sister_ratched) reported 36 minutes ago from Canberra, ACT

  @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

• 
  Dave Hall (@skwashd) reported 38 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  Ian McLeod (@ianpmcleod) reported 39 minutes ago from Canberra, ACT

  @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

• 
  Dave Hall aka Not Funny (@skwashd) reported 39 minutes ago from Canberra, ACT

  @fwaggle I bet Telstra’s historic network design had something to do with it.

• 
  Peter Stevenson (@PeterJStevenson) reported 40 minutes ago from Canberra, ACT

  My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

• 
  Gaz 🖖 (@garydlum) reported 42 minutes ago from Canberra, ACT

  @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

• 
  Annie Martin AM (@MartinAnne139) reported 43 minutes ago from Canberra, ACT

  Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

• 
  Ian McLeod (@ianpmcleod) reported 43 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  malarndirri mccarthy (@Malarndirri19) reported 44 minutes ago from Canberra, ACT

  @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

• 
  Technorants (@Technorants) reported 50 minutes ago from Canberra, ACT

  @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

• 
  Ian (@Ian__P) reported 58 minutes ago from Canberra, ACT

  @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FlyingDropBear - Twatter - full of bots. (@FlyingDropBear) reported 3 minutes ago

  @Qldaah Maybe if Telstra hadn't spent 20 years letting the network fall into ruin, this wouldn't be happening. Our old pit was held together with plastic bags and tape.

• 
  TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported 10 minutes ago

  @BerryAndBitty @griffonboi @VLine GSM-R or even FRMCS isn't suited for Australia's dense landmass... First of all the latter is essentially 5G which due to its use of higher frequencies essentially means you'll need to duplicate the entire Telstra network (plus more) to achieve anything

• 
  Nikki J Lawson😷🌹#IStandWithAlboPM💯 (@Commoncents21) reported 14 minutes ago

  Update on the elderly lady’s death in SA not related to the Telstra outage. Police update. 👇 It’s time for the Coalition to sanction Kerrynne Liddle. She must tender her resignation effective immediately. She jumped on social media for a gotcha without all the facts. Shameful.

• 
  Scratch. (@Scrxtchy) reported 15 minutes ago

  @VoteLewko @wilmsfront @user26194736 Just reading into this because the ARTC network vline relies on does have a redudency. But apparently vlines 2007 contract with vline says they can't use anything that isn't telstra. So, we have the technology, but yeah, someone signed something at some point and this is the risk

• 
  Paul Gruyters (@GruytersPaul) reported 18 minutes ago

  @FranMooMoo Vicky Brady, at her presser, "We take 000 extremely seriously". Telstra is mandated to provide the service. I worked at 000. In 2011, staff doing the same job were on eight different employment contracts. Telstra had agencies compete in a wage-cutting competition. Credibility 000

• 
  Biggus (@Biggus85591136) reported 18 minutes ago

  @PaulBongiorno I have a Telstra mobile as do 45 people in my team and we had no issues at all.

• 
  Listener Dan (@DanSmith18) reported 19 minutes ago

  @_benny4 It’s ******* laughable. Dear Leader putting out press releases demanding Telstra pay compensation. How about get stuffed Jacinta. You’ve neglected the infrastructure for years but sure, let’s blame someone else. ******* this government needs to go.

• 
  Kmac (@check307) reported 23 minutes ago

  Brady Telstra CEO a $6 mill annual salary last year. This is obscene and why we the consumer is experiencing increased costs for no service . Try and phone in a billing complain. These salaries are wrecking the Australian economy. Why shouldn’t the workers want higher wages . WHY

• 
  David Marler (@Qldaah) reported 26 minutes ago

  Don't take any frustration out on Telstra workers. I've worked there & they'll be as annoyed about this as the rest of Australia. The wider problem is layers of management over decades not listening to workers. Telstra is a great company. Listen to workers & improve. #auspol

• 
  Raymond McKeown (@RaymondKeown3) reported 28 minutes ago

  What is pissing me off with the Media & this Telstra outage is, they are screeching for everyone to say sorry Guess what, sorry, does not fix & resolve the issues that caused the outage! However the media are not asking Telstra, what happened? why did it happen? WHAT HAVE YOU DONE TO ENSURE IT WILL NOT HAPPEN AGAIN!