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Telstra

Telstra Outage Report in Sutton, Yass Valley, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra E-mail 3 days ago
Canberra Phone 30 days ago
Canberra Internet 1 month ago
Canberra Phone 2 months ago
Canberra Phone 2 months ago
Canberra Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • _kieranoconnor
    Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • Lindamatija25
    Linda Matija (@Lindamatija25) reported from Canberra, ACT

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • Dr_FaithG
    Faith Gordon (@Dr_FaithG) reported from Canberra, ACT

    @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

  • VK1MIC
    Wade (@VK1MIC) reported from Canberra, ACT

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • Ian__P
    Ian (@Ian__P) reported from Canberra, ACT

    @MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.

  • thesiswhisperer
    Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, ACT

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • sister_ratched
    Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT

    @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • PeterJStevenson
    Peter Stevenson (@PeterJStevenson) reported from Canberra, ACT

    My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra

  • booth_alison
    Alison Booth (@booth_alison) reported from Canberra, ACT

    @Telstra The service has now been miraculously restored… at last.

  • woolnough
    Woolnough ⚓ (@woolnough) reported from Canberra, ACT

    On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

  • e_Wasp
    eWasp (@e_Wasp) reported from Canberra, ACT

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • e_Wasp
    eWasp (@e_Wasp) reported from Canberra, ACT

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • giddeygirl
    Giddey with Autumn Wind (@giddeygirl) reported from Canberra, ACT

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • psephy
    Donna Weeks (@psephy) reported

    Dear @telstra any news on when you might restore the password field on the webmail login page? And yes, same problem going via your app, making webmail inaccessible. Grateful for an update.

  • MckayeRyan
    Ryan Mckaye (@MckayeRyan) reported

    @AFL @Telstra This sucks, she sucks. Just pick someone over 10% of people like and listen to **** sakes

  • Rawalak_Farms
    Michael Hughes (@Rawalak_Farms) reported

    @cottonfarmgirl @paperball Similar here. Or have no reception, take one step sideways and then have reception again!! Service from Telstra is really dropping off in regional Australia.....

  • developit
    Frances (@developit) reported

    @_Just I’ve found it hard to find an Esim for the US that will let me make calls, they seem to be data only. So might switch the Telstra one to Esim and just get a normal one for US. Not as simple as it could have been but not a bad solution

  • wheels002
    Kerrie B (@wheels002) reported

    @JonesHowdareyou Can you tether your mobile phone? I’m with Telstra and need to do it frequently as their NBN is absolute garbage.

  • WTFIsGo47562610
    WTF Is Going On? (@WTFIsGo47562610) reported

    @Telstra See everyone.This is what I mean. It's a trick. You DM them and then go around in circles. I've given him my never and he can't even do the decent thing and ring to get details. I've experienced at least a dozen useless realtors people. If he doesn't call. Just call me.

  • jacobhendryy
    Jacob Hendry🦋 (@jacobhendryy) reported

    Why are @Telstra literally so ****?!

  • Justy2285
    Justin (@Justy2285) reported

    @AFL @Telstra Lol love how these artists get a chance to promote themselves and all the butt hurt people in here going "who" if it's not AC/DC, Bon Jovi and all that other pop crap that has been ***** for the past 30 or so years every day on the radio they cry.

  • MrNitters
    MrNitters (@MrNitters) reported

    @AFL @Telstra ****, just make him an inaugural legend and move on! BORING - it was good when I was a kid, but not anymore!

  • AnnJohn07864164
    Ann Johnson (@AnnJohn07864164) reported

    🧵Has anyone changed phone providers, specifically from @Optus to telstra? Hubby bought a phone outright from optus (have the purchase receipt), and signed up to them. He's had no end of trouble, with the service 'dead' for days at a time, even though he has full reception. 1/4