Telstra Outage Report in Sutton, Yass Valley, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Sutton, Yass Valley, State of New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sutton, State of New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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Mike Hutchinson
(@michaeljames947) reported
from
Canberra, Australian Capital Territory
@phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....
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Au COVFEFE... Test!
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.
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Lethany Bincoln ʕ•ᴥ•ʔ
(@kindatiredfwiw) reported
from
Canberra, Australian Capital Territory
@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.
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Gaz 🖖 (aka Gary Lum)
(@garydlum) reported
from
Canberra, Australian Capital Territory
Thank you, @Telstra My service seems to be back to normal after the outage.
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Sam Guthrie
(@samguthrie91) reported
from
Canberra, Australian Capital Territory
Days since a serious national outage on the @Telstra network: 0
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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💧 The Banality of Evil
(@Henjam48) reported
from
Canberra, Australian Capital Territory
@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
@Telstra I would love to but the App won't let me in and changing the password does not help...
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@fwaggle I bet Telstra’s historic network design had something to do with it.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Dave Hall
(@skwashd) reported
from
Canberra, Australian Capital Territory
I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
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Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
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Impact Comics
(@impactcomics) reported
from
Canberra, Australian Capital Territory
Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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tbn97™🏴
(@tbn97) reported
@UguR_TR06 @Optus @Telstra Optus used to be good years ago, but I’ve had a nightmare 24 months with them. Migrated mobile, internet, landline away after repeated failures and atrocious customer service. So glad to be rid of them. Telstra mobile has better coverage, too.
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Tropical Dad
(@TropicalDad) reported
@Telstra Why DM? You don't want you that you leave vulnerable old people at risk to be public? Talk to your Technical Support desk right now, my wife is on hold for the second hour because what she was promised the first time hasn't happened...
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elliemonster
(@sueellenosborn) reported
@Telstra you know what would be helpful? If @telstra made it easier for elderly people who only know how to solve issues by talking to ppl able to speak to someone? #irony a communications company that doesn't let people communicate with them? My dad doesn't even know what an app is.
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wash your HansOrph, stay 1.5m away, & wear a mask
(@HansOrph) reported
Hey @telstra or a @VodafoneAU want to offer me a good deal? I've got 4 mobile contracts and home internet going begging thanks to @Optus being **** at their job. Make me an offer I can't refuse!
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Michael Tabet
(@mick2604) reported
@Telstra I'm really frustrated with your service. Our internet's been disconnecting all the time.. no one working on your phone lines.. only online chat which is going round in circles. Also been charged late fees and UFC on Foxtel with you which we didn't watch 😠 help ASAP
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tbn97™🏴
(@tbn97) reported
@UguR_TR06 @Optus Cancel the order and move to @Telstra - you’ll be dodging a bullet.
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Taleah M
(@TaleahmMarie) reported
@Telstra @andy_penn Sent Tori but bet you will be like everyone else at Telstra and not help
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Granny
(@Grannygrabber69) reported
@Telstra why did your company go to ****? 3 days and still can’t get an easy issue resolved?
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sara !! was nekomafilms
(@SUNAPHOBIC) reported
BOOOO ONLY TELSTRA USERS WTF.... optus is better anyways
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Tropical Dad
(@TropicalDad) reported
Spending an evening listening to my wife deal with the despicable @Telstra (after they cut off her 80 year old diabetic mothers phone line without notice because of a transfer to NBN) try to upsell her before agreeing to reconnect the service. How low can @Telstra go? Euthanasia?