Telstra outages and service status in Sutton, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Telstra
Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton, New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
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2 months ago | |
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Canberra
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Phone | 3 months ago |
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Canberra
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Internet | 3 months ago |
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Canberra
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Phone | 4 months ago |
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Canberra
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Phone | 4 months ago |
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Canberra
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Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sutton, New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACTThank you, @Telstra My service seems to be back to normal after the outage.
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Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, ACT@SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.
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Woolnough ⚓ (@woolnough) reported from Canberra, ACTOn Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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steve_outandabout (@Steve_Pesic) reported from Canberra, ACTEveryone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.
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eWasp (@e_Wasp) reported from Canberra, ACTHotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACTDear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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Ian (@Ian__P) reported from Canberra, ACT@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
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Josh Withers (@JoshuaWithers) reported from Canberra, ACT@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
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Wade (@VK1MIC) reported from Canberra, ACT@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
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Impact Comics (@impactcomics) reported from Canberra, ACTHey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
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Jess the Referee (@refjess) reported from Canberra, ACT@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Brumbies Man (@Brumbies2003) reported from Canberra, ACT@Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support
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David White (@m0457356748) reported from Canberra, ACT@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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Faith Gordon (@Dr_FaithG) reported from Canberra, ACT@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
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Lindsay (@Lindday8) reported from Canberra, ACT@Telstra NBN speed slow and dropping out in Flynn act is there issue
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HG (@hgo7627) reported from Canberra, ACT@Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.
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Fran Marshall (@thefoodmarshall) reported from Canberra, ACTHey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Weird Uncle Bob (@julerin8) reported@DavePhippen After 8 calls totalling 12 hours to NBN co and Telstra I found the magic key: Just say "Ombudsman" Service person arrived the next day and a new modem the same week.
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Jimmy James (@sandmanute) reported@Adam_and_EVs Mate you don’t listen. I have no other choice. It’s fast, reliable and simple to set up. My alternative is standing in a corner of paddock trying to get one bar of service on a phone. In the real world it’s so much better than any of the crap Telstra tried to get to work.
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra My case manager is lovely. Very polite, very professional. Genuinely wants to help. I can't fault the excellent customer service. Still has piss poor reading comprehension though. I feel sorry for the poor sod, I have twenty years in I.T. and communications, a lot of it
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GTCE (@tommygnr) reported@TurboDungstorm @taipan168 Worst part is they still think Telstra is the most evil player in the game. (Although slightly less evil since they got rid of that pesky Yankee Sol Trujillo 🙄)
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Alan Baxter ♛ (@AlanBixter) reportedUsually @Telstra is happy to jump on line and offer a fix (of sorts) to complaints about their terrible service. Not today. They have no fix for no fibre, flooded and archaic coaxial, and massively overloaded 5G. Too long bullshitting govt and shareholders. They just can't cope.
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Trevor Hockins (@TrevorHockins) reported@FunkleberryTwit No, Howard's "non-core promises" were philosophically driven, not a response to a worsening situation. They included vows to "never ever" introduce a GST, not cut Medicare services, not to privatise Telstra, and that workers' take-home pay would not be affected, then WorkChoices
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Bob Dee (@BobDee12) reported@AugusteReign @belinduhpyne @Ryandally08 Opportunity lost. This is a major problem with privatisation Federal Government owned and operated COR etc Oz was a mixed economy once which gave Oz a high standard of living L/NP wants taxpayers to pay for nuclear. Where are Oz true entrepreneurs? CBA, Telstra, CSL etc etc gone
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Loftwah (@loftwah) reportedWent from $200 a month for Telstra to $55 a month with Aldi Mobile, which given our location is practically the same network and performance level as what we had before. It is so easy to bleed money without realising.
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King Neptune73 (@bartoni73) reported@Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡
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Robyn (@RobynAMilne) reported@arbsmichael Howard sold off flogged off Telstra even though he told us only half & then came back for the rest, he wasted the mining boom. Oh, and Howard’s crowning glory was to flog off our gas for a song so we pay exorbitant prices for decades. Howard a major fail even Costello agreed.