Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 01/24/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • Lindamatija25 Linda Matija (@Lindamatija25) reported from Canberra, Australian Capital Territory

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • woolnough Woolnough ⚓ (@woolnough) reported from Canberra, Australian Capital Territory

    On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • Brumbies2003 Brumbies Man (@Brumbies2003) reported from Canberra, Australian Capital Territory

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jasondunn Jason Dunn (@jasondunn) reported

    @stevesi 10 years ago an Australian friend told me that Telstra was doing a “bulk plan” where you’d just buy 10GB of data for your mobile device, it never expired, you just used it until it was gone then you added more. I’d do that in a heartbeat, but US carriers don’t do things like that

  • Swarzey Jamie (@Swarzey) reported

    @TimothyJ_23 I think the corporate unrest was the Telstra/Vodafone situation last year...a problem V'landys created himself lmaooo

  • bigal Alan Chalmers (@bigal) reported

    @dlutzy Of course that's when we running fibre everywhere and not buying Telstra's crumbling old copper at top dollar. Since I have gone 5G I'll never go back .

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @Telstra Thanks ... it's late here and I'll soon be going to bed, but I'll pick up replies in the morning. In anticipation I can, if it would help, put the entire bounce message, including headers, on a server and DM you the link.

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @mathSamaths1729 @Telstra Thanks for the response ... My home address is a dynamic IP, but these are emails being sent from my hosted service, which is static. So restarting the router won't have any effect, and I can't route through VPNs, or do other things. It's my hosting IP address that's blocked.

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @madebyburton @Telstra I don't have control of the IP address. It's the IP address of my email hosting, not of my website. I could simply send the report via another email address, but if their documented reporting process doesn't work, they should be made aware. It proceeds ...

  • whisperfist C. Aleph (@whisperfist) reported

    @ozwildflower @propinqua @Telstra Yep. Your ‘fun’ included in my ‘support chat’ these last few days. (Under my replies, since directly at Telstra.) Gave them the Australian unique exchange number, what level of ADSL protocol (& physical line) was working, & which level IP wasn’t. Still >1d to start investigation.

  • Ninjacmd Christine Dalton (@Ninjacmd) reported

    @Telstra unhappy customer. No internet, Foxtel since Thursday- was expecting NBN technician Monday between 8am to 12pm. Technician calls today and says I am here, we are out. Now Telstra has closed my fault and says they cannot proceed. I need this fixed

  • gorgeousdunny1 💧Don Wilson (@gorgeousdunny1) reported

    @VardyMagic Good to know. Just been trying since about 1100am to reconnect to Kayo and proving much like the Crows 2020. For some reason, possibly my old age, the login details, my email and password don't match. Same thing at Telstra Kayo. Kayo've been in touch, and I may get lucky yet.

  • madebyburton Burton (@madebyburton) reported

    @ColinTheMathmo @Telstra I understand the frustration. Yeah, they need to be aware of the situation. :) Is the controller of the IP address that is connected to your email hosting service contacting the service provider as well to unblock the IP address?