Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 02/10/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • Brumbies2003 Brumbies Man (@Brumbies2003) reported from Canberra, Australian Capital Territory

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • JNdeira Jason Ndeira (@JNdeira) reported from Canberra, Australian Capital Territory

    @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

  • AHCPhoto Michelle Kroll (@AHCPhoto) reported from Canberra, Australian Capital Territory

    @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • d3n0tz d3n0tz (@d3n0tz) reported

    So after almost a month waiting for @Telstra to provide update on my Velocity connection, they basically said all they can do is ADSL. How is this proivding equivalent service to @NBN_Australia ? Surely this is against the law?

  • JohnLarsNewton John Newton (@JohnLarsNewton) reported

    @Telstra Yes Luke I know that but why can't you pluck the money from my account the day you told me you would? And why can't I talk to an employee about problems? After all, I pay you a lot of money for your increasingly poor service especially since NBbloodyN

  • bluerossi8 Ross Evans (@bluerossi8) reported

    @Optus absolutely shocked at the customer service I’ve received over the last two days! Just “transferred” to an expert for the 5th time and cut off. Perhaps @VodafoneGroup or @Telstra can help!

  • lordnifty 🎩 Emperor-Elect Nifty 🦞 (@lordnifty) reported

    @OMGTheMess I owned Telstra shares when they broke the record for biggest corporate profit in Australian history. They went down. I was a little confused.

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    @Telstra have been waiting now for almost 5 days for you to provision my SIM card on my new phone any chance you will complete it before I contact the ombudsman? This is core business that any other telco can do in an hour. Fix it FFS. #auspol

  • MunishK65240809 Munish Kumar Singla (@MunishK65240809) reported

    @Telstra I have replied but till now no resolution.

  • samdastyari Sam Dastyari (@samdastyari) reported

    @Telstra really have the most **** house customer service. @andy_penn we were all promised you were going to fix how terrible it it.

  • JohnLarsNewton John Newton (@JohnLarsNewton) reported

    @Telstra Another problem here Luke. You say you'll take the money out. I send you the money. Then you decide to take it out. Double billed. And tell me, how is it that a supposedly sophisticated telecommunications company can't meet a date!

  • Rachita60113233 Rachita (@Rachita60113233) reported

    @Telstra Ash, see I/Munish explain the issue man times earlier. yo ucheck at Munish account as there was long follow up with TOri, now dont waste my time by asking to start from 0 and dont try to kill my time more. do put your effort and collect details from Tori

  • MunishK65240809 Munish Kumar Singla (@MunishK65240809) reported

    @Telstra Teletra people are threatening on social media that they will not help customer to resolve problem. is this how telstra works?? SHAME!! In the latest tweet Ash from Telstra threatening to my wife? is telstra safe for customer as they are opening threatening?