Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 01/14/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    @DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • ThylacinusC BlackStar (@ThylacinusC) reported from Canberra, Australian Capital Territory

    So #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • Dr_FaithG Faith Gordon (@Dr_FaithG) reported from Canberra, Australian Capital Territory

    @MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • woolnough Woolnough ⚓ (@woolnough) reported from Canberra, Australian Capital Territory

    On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra

  • PeterJStevenson Peter Stevenson (@PeterJStevenson) reported from Canberra, Australian Capital Territory

    My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

  • Lindamatija25 Linda Matija (@Lindamatija25) reported from Canberra, Australian Capital Territory

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • sister_ratched Jude 💉💉💉 (@sister_ratched) reported from Canberra, Australian Capital Territory

    @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • booth_alison Alison Booth (@booth_alison) reported from Canberra, Australian Capital Territory

    @Telstra The service has now been miraculously restored… at last.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Yarravillain Anthony La (@Yarravillain) reported

    @niall_bigscreen @Raf_Epstein Adding to this, I wonder if the issue would be more applicable to banks/phone services/etc. if they’re holding onto your old number because they would use that to verify that you’re you - i.e. Telstra, who would have your old licence number so you can open more services/port/etc.

  • krunchymoses Joel Hill (@krunchymoses) reported

    @Telstra Yeah. So I can make changes to the account. If I call up and ask. Not to link my accounts in the app where i can simply go and look at their personal details. Years after the authorisation mind you. If you can't see the problem with this then maybe that's the problem.

  • BaconLover10 BaconLover (@BaconLover10) reported

    @hughriminton @10NewsFirst #optusbreach Optus are the worst Telco company. Worse than Telstra.

  • telstrahate **** telstra (@telstrahate) reported

    in other news, telstra still is the worst

  • KerrieFirth Kerrie Firth 💛🖤 (@KerrieFirth) reported

    @conf82 @Telstra Thanks Con. Work has been heckers so haven’t had a chance to look into it until now. You’d think @Ticketek_AU would update their website with this critical info but unless my eyes are broken (highly possible, lol), I couldn’t see it.

  • FortyeightNine Nine Fortyeight (@FortyeightNine) reported

    @MyView82876237 @ClareONeilMP They’re limited there because of competition from Telstra and Vodafone. And with the bad publicity from they’re getting any price rises will result in a lot of lost customers.

  • Pringle17Nancy Nancy Pringle16 (@Pringle17Nancy) reported

    @Telstra Michelle - my husband is trying to unlock a mobile from the Telstra network so that I have a ph to use overseas. He's prepared to try again. After hours of trying, he wants to resolve it.

  • Mismash5 Mismash (@Mismash5) reported

    @krunchymoses @Telstra My husband's appeared on mine. I am not authorised on his account. Thankfully we have a happy marriage, but if we didn't it could be a very serious issue.

  • Pringle17Nancy Nancy Pringle16 (@Pringle17Nancy) reported

    A fantastic result. Moaned about Telstra on here. Husband spent too long on ph on 2 occasions. Problem NOT resolved.Telstra replied "please DM " Txt to/fro Michelle - problem solved 🥰

  • jayfeltulabing Jayfel Tulabing-Lee (@jayfeltulabing) reported

    For obvious reasons I am changing phone providers this week and so far it’s for Telstra but does anyone else have any takes/suggestions on this? All telco’s are objectively **** but which one is less so?