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Telstra outages and service status in Sutton, New South Wales

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Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 16 days ago
Canberra E-mail 3 months ago
Canberra Phone 3 months ago
Canberra Internet 4 months ago
Canberra Phone 5 months ago
Canberra Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

  • booth_alison
    Alison Booth (@booth_alison) reported from Canberra, ACT

    @Telstra The service has now been miraculously restored… at last.

  • garydlum
    Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACT

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • impactcomics
    Impact Comics (@impactcomics) reported from Canberra, ACT

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

  • Brumbies2003
    Brumbies Man (@Brumbies2003) reported from Canberra, ACT

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • PeterJStevenson
    Peter Stevenson (@PeterJStevenson) reported from Canberra, ACT

    My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Tank9999 @macsween_prue @billshortenmp Outsourcing is not privatizing. Privatizing is selling the responsibility off as in CommBank, QANTAS, Telstra etc. Paying someone to provide a service is outsourcing, the government is still responsible and sets the rules. No expensive public service.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra You exist in a chaotic universe on the outer spiral arm of a minor galaxy around an unremarkable star on a miraculous planet. Yes conspiracy theories can be comforting but it is a selfish neurosis. I have never met a conspiracy theorist who volunteers for anything. All selfish.

  • skwashd
    Dave Hall (@skwashd) reported from Canberra, ACT

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.

  • AHCPhoto
    Michelle Kroll (@AHCPhoto) reported from Canberra, ACT

    @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

  • ianmcd85
    Ian McDonald (@ianmcd85) reported from Canberra, ACT

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • Lindamatija25
    Linda Matija (@Lindamatija25) reported from Canberra, ACT

    @RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jumbarrawa
    Jumbarrawa (@jumbarrawa) reported

    @SocialPiranha3 @Telstra They sell chunks of lines to other companies that sell the lines cheaper. and offer better service how is that possible >

  • JimboDardy
    JimboDardy (@JimboDardy) reported

    Will have to admit that calling the telstra workers **** did actually solve my issue and got the ball moving to fix the issue. Something oldschool foreign outsourced support would take serious and send in the big man to solve it. No I think if you tried that they'd extradite you to the others land to be put down.

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .

  • ross_1956
    Ross (@ross_1956) reported

    @FOXFOOTY can we have subtitles or the Telstra interpreter service with this commentary?

  • 45FirstLady
    Australian 🇦🇺 (@45FirstLady) reported

    @OMGTheMess Officeworks is just the latest major business to ship hundreds of white-collar & customer service jobs to India & the Philippines, following the likes of NAB, Westpac, CommBank, Telstra, KPMG & PwC.

  • 113investing
    oneonethreeinvesting (@113investing) reported

    @_shanmoho @hasselljpb @Telstra They 'upgraded' to 5G down here last year and killing the 4G network in the process. Hahahaha .Had to switch to a different provider.

  • madmike888X
    Madmike (@madmike888X) reported

    @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

  • eevblog
    Dave Jones (@eevblog) reported

    Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

  • dubzz2228
    dubzz2228 (@dubzz2228) reported

    I need that “ this phone has been disconnected” Telstra service voicemail

  • Greglark4Lark
    Greg Lark (@Greglark4Lark) reported

    Just got an email that my Telstra service is going up in price AGAIN. Time to get on the bandwagon..