Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 12/09/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

  • kindatiredfwiw Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, Australian Capital Territory

    @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @fwaggle I bet Telstra’s historic network design had something to do with it.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

  • skwashd Dave Hall (@skwashd) reported from Canberra, Australian Capital Territory

    I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • michaeljames947 Mike Hutchinson (@michaeljames947) reported from Canberra, Australian Capital Territory

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.

  • garydlum Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, Australian Capital Territory

    Thank you, @Telstra My service seems to be back to normal after the outage.

  • giddeygirl Au COVFEFE... Test! (@giddeygirl) reported from Canberra, Australian Capital Territory

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • impactcomics Impact Comics (@impactcomics) reported from Canberra, Australian Capital Territory

    Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mjfrostphotos MJ Frost Photography (@mjfrostphotos) reported

    Is @SamsungAU or @Android aware of an issue with the latest firmware not being able to access mobile data on @Telstra network? I have updated 3 devices(Note9, 20 and S8) & now cant access Mobile Data, but my non-updated devices (Tab 4 /Note8) work fine, has something gone wrong?

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Telstra Thanks for responding Evie, I’ve been down this path many, many times for more than 7 years and Telstra don’t want to know about it. Optus ain’t much better. The ENTIRE suburb has no mobile reception. Don’t waste your time. Have a good night Evie.

  • testok51981 tariq (@testok51981) reported

    @planetspy @EmmaH1123 What platform are you using? Is it telstra tv? Chromecast? This might be a platform issue

  • sofbunni bunniee! 🇦🇺 (@sofbunni) reported

    **** telstra

  • duncan99 Duncan (@duncan99) reported

    @Telstra Thanks for following up. I finally got past the chat bot and found someone who could fix it. It shouldn't take two hours though

  • cazjade Caryn Wilson (@cazjade) reported

    Still no working phone service from @telstra. It’s currently “stuck” with provisioning (for over a week now). 😡

  • CLASSneeded Try harder! (@CLASSneeded) reported

    Wow @telstra @foxtel. Absolute rubbish service. Awaiting foxtel installation having confirmed availability 48 hours ago. No one turned up in time slot agreed. Now find out that an arbitrary design made to cancel the installation. No call to explain.

  • acceler8er Michael Kouranos (@acceler8er) reported

    @Telstra Phone has gone down twice in the last week. Called the contact and left a message. No return call. What goes on in your office @andy_penn Half *** attempt at fixing the issue. Phone was down for over a month. No credit applied. Really fed up with the BS. @3AWNeilMitchell

  • sifr_moja Sifr Moja (@sifr_moja) reported

    @JamesSmithAu @Telstra In what way? They are doing nothing but saying, "the problem will be resolved as soon as possible." It's not ASAP. If it was ASAP it would be escalated and resolved. ASAP to them means, as soon as we get through our unnecessary internal red tape.

  • debhennessy21 Deborah Hennessy (@debhennessy21) reported

    @jonesytheteachr I had a pearler from “NBN Telstra” when I asked them to stop calling they said we will sue you for being so rude, and I asked but do yo even know my name? They hung up.