Telstra outages and service status in Sutton, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sutton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sutton, New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
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Internet | 10 days ago |
|
Canberra
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Phone | 14 days ago |
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Canberra
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Internet | 1 month ago |
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Canberra
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3 months ago | |
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Canberra
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Phone | 4 months ago |
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Canberra
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Internet | 4 months ago |
Community Discussion
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Telstra Issues Reports Near Sutton, New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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eWasp (@e_Wasp) reported from Canberra, ACTTelstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
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Sam Guthrie (@samguthrie91) reported from Canberra, ACTDays since a serious national outage on the @Telstra network: 0
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Technorants (@Technorants) reported from Canberra, ACT@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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Michelle Kroll (@AHCPhoto) reported from Canberra, ACT@CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.
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Ian (@Ian__P) reported from Canberra, ACT@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
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Ian (@Ian__P) reported from Canberra, ACT@MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.
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Woolnough ⚓ (@woolnough) reported from Canberra, ACTOn Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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Dave Hall (@skwashd) reported from Canberra, ACTI didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
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Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.
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Ian McDonald (@ianmcd85) reported from Canberra, ACT@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
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Ian McLeod (@ianpmcleod) reported from Canberra, ACTOh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).
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David White (@m0457356748) reported from Canberra, ACT@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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Blake Wilson (@blakewilson) reported from Canberra, ACT@Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.
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Peter Stevenson (@PeterJStevenson) reported from Canberra, ACTMy only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, ACTSo, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Brumbies Man (@Brumbies2003) reported from Canberra, ACT@Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Bennyboy1 (@bennyyy_boyyy) reported@Starlink Update: customer care sent me the kit via express post and gave $25 credit. Installation went ahead smoothly as per schedule and very happy so far. No more crap NBN that Telstra put up their prices to $115 per month for 50mbps but my Starlink gives me 100mbps for $75 per month
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Dust (@BuZZiNiTT) reported@defnotbarnsybdc @QBCCIntegrity Yep, i can confirm. @grok confirm that Telstra and the likes are booting older phones off the network
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samantha 🏳️⚧️ (@Samantha7ey) reported@yuyan497 im also with telstra alongside many other people and i always get reception along that part of the network
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💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported@Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.
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Brian Kendig (@bkendig) reported@Telstra If you'll let me message you directly, I'll provide your customer's Telstra ID and my email address that he somehow put on his account. Thank you for your help!
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Catherine (@Catheri09875779) reported@OGmusical @SkyNewsAust 2026 (Enterprise Restructuring): Telstra announced major workforce restructures, cutting hundreds of enterprise and IT roles in Australia. A significant portion of this work and technical support was offshored to the Indian-based ICT firm Infosys and its joint venture with Accenture.Current Operations: Voice calls from standard Australian consumer and small business customers are still generally handled domestically, while much of the complex technical delivery, IT support, and enterprise services are managed through hubs in India.Reach
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Val (@mightgetthere) reported@DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.
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Here4CarltonMeltdowns⚫️⚪️⚫️🇦🇺✊🏾🌊🏄♂️ (@camo2572) reported@karlstefanovic Sold everything you clown Private sector won That’s why we pay **** tonne more Look at Telecom into Telstra he royally ****** that up ******* get it right ******** 🤡🖕#Auspol
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cobra (@cobraschiffer) reported@sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.
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Peter Dewar (@PeterD84508) reported@TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .