Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 02/04/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • Brumbies2003 Brumbies Man (@Brumbies2003) reported from Canberra, Australian Capital Territory

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • Stewart115 Stewart (@Stewart115) reported from Canberra, Australian Capital Territory

    @Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • AHCPhoto Michelle Kroll (@AHCPhoto) reported from Canberra, Australian Capital Territory

    @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @scottjlawson @DONTCHIPMEBRO @Telstra Oh look the selfish neurotic conspiracy ****** got all triggered and blocked me. I suppose the suggestion of being a selfish neurotic hit home. It's a common thread. I never see them out helping with anything. Just self absorbed.

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • JNdeira Jason Ndeira (@JNdeira) reported from Canberra, Australian Capital Territory

    @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • codenix Lucas Randall (@codenix) reported

    @Telstra could you please check whether INC13690897 is still open and whether there have been any updates? I haven't heard anything and I'm at day 2 of not being able to make or receive phone calls on my mobile when home. Elsewhere works fine. Issue affecting 3x Telstra mobiles

  • dieselmydog Roxy (@dieselmydog) reported

    What is happening we have no internet..nbn In Mascot You said there was a outage via message but still nothing hours later @Telstra

  • MadCastBainick Bainick (@MadCastBainick) reported

    @GLPhoenix_ this sounds like an issue I haad for 3 months over christmas. Telstra being Telstra

  • FGecolarge FG (@FGecolarge) reported

    @Telstra Thanks For checking in - it is back now & seemingly faster........ both NBN & mobile backup went out yesterday. Mobile backup came back on mid-day maybe - NBN was out till sometime last night late. Yesterday there was no statement on the Telstra website of a system outage? 1/2

  • FGecolarge FG (@FGecolarge) reported

    @Telstra 2/2 checked for the specific address several times using another service - but no sign. NBN said and hence I could give up checking my networks for a problem. Key message to Telstra - provide accurate info, save customer time, be appreciated! Thanks for replying.

  • DrAndrewDixon Andrew Dixon (@DrAndrewDixon) reported

    Hi @Telstra I’ve been going around in circles on your chat support thing and not getting the help I need. Can I get someone to speak to me using their vocal cords?

  • JodhiaKim Joshie Poloczek (@JodhiaKim) reported

    @crankydaks @Telstra @acccgovau That's it. They start the convo. With 20 mins wait until a response and you spend the whole time explaining the issue. Only to have them disappear and have a new rep ask you to repeat everything. Miss the old days when Telstra cared and had live chat. Now they just cause stress

  • ViSiOnS2 Melanie PurvisFoleti (@ViSiOnS2) reported

    @Telstra why has Telstra turned out to be one of the worse providers ever? Is there any problems with it tonight? I can’t get any internet service!!

  • jiangyin Aeryn 🦉 🏳️‍🌈 🌻 (@jiangyin) reported

    @DoveMetal I'm with Belong, they're pretty good. They use the Telstra network so I don't have much trouble finding a signal.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU