Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 02/05/2026 04:15

February 05: Problems at Telstra

Telstra is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • JNdeira Jason Ndeira (@JNdeira) reported from Canberra, Australian Capital Territory

    @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

  • Brumbies2003 Brumbies Man (@Brumbies2003) reported from Canberra, Australian Capital Territory

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @scottjlawson @DONTCHIPMEBRO @Telstra Oh look the selfish neurotic conspiracy ****** got all triggered and blocked me. I suppose the suggestion of being a selfish neurotic hit home. It's a common thread. I never see them out helping with anything. Just self absorbed.

  • AHCPhoto Michelle Kroll (@AHCPhoto) reported from Canberra, Australian Capital Territory

    @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.

  • Stewart115 Stewart (@Stewart115) reported from Canberra, Australian Capital Territory

    @Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @Michael99908062 @dag1 @MeckeringBoy They tried to get private companies to do upgrade but Telstra were the issue. Libs should never have sold off Telstra as a single entity. How do you suggest it should have been done considering Telstra that owned all the pits and pipes wouldn't participate in the upgrade?

  • ussieoz 😎 (@ussieoz) reported

    @Telstra hi Telstra, could someone please contact me regarding my complaint about issues with my mobile service? I lodged this complaint in December 2020, I have been waiting for a resolution and no one has contacted me to provide a resolution. Thanks

  • nixieandgoblin Nixie (@nixieandgoblin) reported

    @telstra Another day and again my home NBN internet service isn’t working. Another day where even your call centre recording lady is totally glitching out. Another day where your AI bot messenger is totally unhelpful. I’m done I’ll be cancelling every Telstra service I have.

  • StevyMagpie23 Stevy23 (@StevyMagpie23) reported

    @Telstra has telstra gone down? My nbn is down

  • CamFletcherAU Cam Fletcher (@CamFletcherAU) reported

    At the rate of Telstra's rollout of the 5G Network, we should see coverage by 2030.

  • SeeEmilySay Emily O'Callaghan (@SeeEmilySay) reported

    @Telstra Thanks Jay. I’ve been messaging your support team on the app since 1 November about this same issue. I wasn’t just calling for the schmick tunes! I’m hoping to download a copy of the chat record and submit it as a PHD thesis. It’s compelling stuff.

  • samAheenan Sam A Heenan (@samAheenan) reported

    @Telstra Thanks for responding, Cas. The @Telstra service was moved from a previous address but, as you can see from the photo, there is no wiring from the central FTTB connection point to the actual unit - socket is empty! Have checked and no other possible sockets in the unit either.

  • _spez David Spez 🇦🇺 🇮🇹 🇩🇪 (@_spez) reported

    @Lone_Deranger_ @OMGTheMess @Telstra Company loyalty is gone, so is customer care. Go where your money is listened to, simple.

  • mrgrumpy1 Mr Grumpy (@mrgrumpy1) reported

    … and ending up on plans that weren't really suitable for me. And I have some silver level support, I'd hate to see what the level below is like. (/end rant) #fuckingawfulcustomerservice #shithousecustomerservice #customerdisservice @telstra

  • Teabag092 Nik Bushell (@Teabag092) reported

    @rick_rundell @ipaddockapps Probably not a mobile tower, not every tower is a telstra phone tower. The bars you see arent a true reflection of the mobile Data strength, just the strength of the signal transmitted from the booster. Your true "bars", will be displayed on the unit.