Telstra Outage Report in Sutton, Yass Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Sutton, Yass Valley, State of New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sutton, State of New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Peter Stevenson
(@PeterJStevenson) reported
from
Canberra, Australian Capital Territory
My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Faith Gordon
(@Dr_FaithG) reported
from
Canberra, Australian Capital Territory
@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
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Michael T
(@MichaelGT) reported
from
Canberra, Australian Capital Territory
@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
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malarndirri mccarthy
(@Malarndirri19) reported
from
Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
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Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
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Woolnough ⚓
(@woolnough) reported
from
Canberra, Australian Capital Territory
On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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Linda Matija
(@Lindamatija25) reported
from
Canberra, Australian Capital Territory
@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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Giddey with Autumn Wind
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
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Ian McDonald
(@ianmcd85) reported
from
Canberra, Australian Capital Territory
@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra @SaysGypsy Ever since I dropped Telstra as my ISP and use Aldi for my phone - my bills and stress levels from the awful service, low standards have really reduced. So no need to ask if I need help as I no longer use Trlstra at all. Aldi are exactly the same network 1/5th the cost
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Trish Roberts
(@rtrisheleanor) reported
@Telstra I’m exhausted. Wasted 4+ hours on this. Only person I spoke to was rude and hung up. I have complex health issues, am done for the day
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🔴⚫ darth caligula 🚂💊
(@darthcaligula66) reported
telstra could donate $1million to my charity & i still wouldnt be happy with the service you cost me my last surviving link to a person whose life was cut short. i can never have those messages back. i can never hear her voice again, but why should you care? you only care about $
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Lawrence Finn
(@Hipcatprintery) reported
@SaysGypsy Telstra are excrement. Terrible outsourced customer support, useless company that does SFA for its customers and doesn’t want to speak to them (irony for a coms company)! Their Socmedia support an even bigger joke.
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Thommo 70
(@MarkThommo352) reported
@BeachGirlJan If it’s home phone get rid of it if you have good signal on mobile chase up prepaid wifi modem I have Vodafone one but you might have better service where you are some other server it takes away Telstra treating like a you like a dummy
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Dan Barrett
(@TheDanBarrett) reported
Tech pals - I'd like Telstra 5g home Internet. My area is well served by 5G for my phone, but @Telstra report it isn't available for home internet. Why is that? Is there not enough tower coverage in the area to support it? Something else?
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💧Mimama 🦉AgedCare To Be Fixed Now
(@BConn39) reported
@OzraeliAvi This is getting hilarious now. “I’ll have PRGuy’s identity as soon as Twitter hands over the info”. “Now I’m waiting on Telstra to hand over info without a court order”. “Maybe they’ll need a court order, then we’ll try to get one” The stupid meter is thru the roof. And for what?
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Rikelle Brown
(@rikellebrown) reported
@Telstra I'm still waiting for someone to call me back. I have been trying to sort this issue since December last year. I've been told twice that it's been escalated and someone will contact you. So far 🦗🦗🦗🦗
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Trish Roberts
(@rtrisheleanor) reported
Aaand now Telstra want to reach out to me. Aren’t listening when I say I’m done for the day. 4 hours 15 mins I’ll never get back!
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Tony トニー
(@TonyCollis) reported
Just got another Telstra internet scam call. I told them my inter net is currently being used by a friend catch fish and I’ll have it back later today. They hung up. So rude