Telstra

Telstra Outage Report in Sutton, Yass Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Sutton, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Sutton, Yass Valley, State of New South Wales 03/25/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Yass Valley, State of New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, State of New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Telstra Playstation please, but I am a long term Telstra customer. May consider it.

  • Malarndirri19 malarndirri mccarthy (@Malarndirri19) reported from Canberra, Australian Capital Territory

    @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

  • Diamondback1949 Antifa Maynard G Krebs (@Diamondback1949) reported from Canberra, Australian Capital Territory

    @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

  • MichaelGT Michael T (@MichaelGT) reported from Canberra, Australian Capital Territory

    @telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.

  • Brumbies2003 Brumbies Man (@Brumbies2003) reported from Canberra, Australian Capital Territory

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.

  • giddeygirl Giddey with Autumn Wind (@giddeygirl) reported from Canberra, Australian Capital Territory

    Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?

  • AHCPhoto Michelle Kroll (@AHCPhoto) reported from Canberra, Australian Capital Territory

    @CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.

  • ianmcd85 Ian McDonald (@ianmcd85) reported from Canberra, Australian Capital Territory

    @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

  • e_Wasp eWasp (@e_Wasp) reported from Canberra, Australian Capital Territory

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • JNdeira Jason Ndeira (@JNdeira) reported from Canberra, Australian Capital Territory

    @gavin_laing That would be great if the streaming service was valuable. The inability to cast the game eg Chromecast means I still don't use the free "streaming service" I have with @Telstra

  • _kieranoconnor Kieran O'Connor (@_kieranoconnor) reported from Canberra, Australian Capital Territory

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342

  • m0457356748 David White (@m0457356748) reported from Canberra, Australian Capital Territory

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • Stewart115 Stewart (@Stewart115) reported from Canberra, Australian Capital Territory

    @Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @s3_gunzel @i386 @Telstra It’s not so amusing when you’re a Telstra customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • stephencdawson Stephen Dawson (@stephencdawson) reported

    Hey #Telstra, why does your South.Point store have its doors shut and require you to stand there pathetically until someone notices you, the poor supplicant, waiting to be admitted? I *was* going to buy a new phone this morning.

  • 2020digging Bo Reidler (@2020digging) reported

    And when one goes to the Telstra website to check what the possibilities are, every time you click a link to a new page you get kicked off the login and have to continually log on again and again and again. Who designs this stuff in 2022!

  • hodgeo Hodgeo (@hodgeo) reported

    @AGissara @AFL The AFL app is a piece of sh1t. They sold out to Telstra and never recovered. Telstra IT lol. Strings and elastic bands at best. Never had a bill correct. $s before fans always. On ya Gill.

  • 2020digging Bo Reidler (@2020digging) reported

    As if the cost of living hasn't already skyrocketed under this incompetent luddite govt. And Telstra force customers to include a VOIP phone - THAT NO ONE wants or needs. There is no choice! And being a longstanding customer stands for nothing anymore. /3

  • rishtandon rishi tandon (@rishtandon) reported

    @Telstra , internet is key commodity in today’s digital work env... It’s been 3 days outage in our area & hampering our work badly. Why CS say v can’t guarantee internet service it’s written in contract ? Why such expensive plan w/o proper service ? Why 3 outage in a year?

  • ItzBlu12 TKN Blur (@ItzBlu12) reported

    @twin1v2 @Telstra Help

  • asstrofnr asstro (@asstrofnr) reported

    @RimsyyX @Telstra Help

  • AnnieLoveArt1 TheArtofWar (@AnnieLoveArt1) reported

    @deejayqf Till mid 90s, we had a very vibrant research sector and employment prospects for the brightest, we had Nokia, Ericsson, Telstra …. Research centers, many lost their jobs when they shut down.

  • anthony82149035 anthony craig (@anthony82149035) reported

    @NBN_Australia @TurnbullMalcolm @Telstra water in the line at Lithgow copper wire to optic cable doesn't work Malcolm fix it. Your decision to stop optic cable to house 🏠

  • wtrspncrr hshshahsh (@wtrspncrr) reported

    we dont hab internet send help plis @Telstra