Telstra Outage Report in Sutton, Yass Valley, New South Wales

Problems in the last 24 hours in Sutton, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Sutton, New South Wales

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	E-mail	8 days ago
Canberra	Phone	1 month ago
Canberra	Internet	1 month ago
Canberra	Phone	2 months ago
Canberra	Phone	3 months ago
Canberra	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sutton, New South Wales

Latest outage, problems and issue reports in Sutton and nearby locations:

• 
  Impact Comics (@impactcomics) reported 1 minute ago from Canberra, ACT

  Hey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.

• 
  Jess the Referee (@refjess) reported 1 minute ago from Canberra, ACT

  @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

• 
  Ian (@Ian__P) reported 2 minutes ago from Canberra, ACT

  @marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.

• 
  steve_outandabout (@Steve_Pesic) reported 5 minutes ago from Canberra, ACT

  Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

• 
  Mike Hutchinson (@michaeljames947) reported 7 minutes ago from Canberra, ACT

  @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

• 
  Clark Greenaway🇦🇺 (@ClarkGreenaway) reported 14 minutes ago from Canberra, ACT

  @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

• 
  Ian McLeod (@ianpmcleod) reported 23 minutes ago from Canberra, ACT

  Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

• 
  steve_outandabout (@Steve_Pesic) reported 24 minutes ago from Canberra, ACT

  ......There must be only one case manager and one complaints manager for the whole country because no one can actually help you resolve an issue... I hope the people that have been affected by any of the disasters aren't getting shafted like the rest of us, what a joke #telstra

• 
  Sam Guthrie (@samguthrie91) reported 27 minutes ago from Canberra, ACT

  Days since a serious national outage on the @Telstra network: 0

• 
  Dave Hall aka Not Funny (@skwashd) reported 28 minutes ago from Canberra, ACT

  @fwaggle I bet Telstra’s historic network design had something to do with it.

• 
  Ian McLeod (@ianpmcleod) reported 29 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Ian McLeod (@ianpmcleod) reported 44 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

• 
  Travis (@TravGee1980) reported 48 minutes ago from Canberra, ACT

  @Telstra I would love to but the App won't let me in and changing the password does not help...

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 49 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported 50 minutes ago from Canberra, ACT

  @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

• 
  Ian McLeod (@ianpmcleod) reported 52 minutes ago from Canberra, ACT

  @MikeHynesyHynes @Telstra @markhumphries Yep and unicorns exist too because we cannot prove they don't exist. Same stupid reasoning.

• 
  Ian McLeod (@ianpmcleod) reported 54 minutes ago from Canberra, ACT

  @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

• 
  Dave Hall (@skwashd) reported 54 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  Gaz 🖖 (@garydlum) reported 56 minutes ago from Canberra, ACT

  @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

• 
  Au COVFEFE... Test! (@giddeygirl) reported 60 minutes ago from Canberra, ACT

  This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PLO Donkey (@Gotdemacez) reported 6 minutes ago

  @Telstra apparently can't book in to cancel your broadband service more than 2 weeks in advance. Amazing customer service... No wonder so many people are jumping ship to @AussieBroadband

• 
  🦠 Evan The Masked Commuter (@fictillius) reported 7 minutes ago from Sydney, New South Wales

  Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.

• 
  Sᴄʜᴜʟʙᴇʀᴛ Kᴏʟᴇᴋᴀ (@Schulbz) reported 8 minutes ago

  @Telstra @CXpert You have made it very hard for your customer to interact with you. What is it that you’re afraid of? You have made the customer effort worse on your part. This is the part that you need to fix.

• 
  OperaSM (@OperaSM1) reported 12 minutes ago

  @jacquidark @Telstra The only way to get through to a person is to say 'complaint' when asked to state why you're calling.

• 
  Esther Clerehan 😷 (@clerehan) reported 14 minutes ago

  .@Telstra @NBN_Australia Despite your repeated assurances promising no outage during transfer to the NBN, you have disconnected my 90 yo mother from phone and internet. So much for #priorityassist #telstrafail

• 
  George S Basin (@georgesbasin) reported 18 minutes ago

  Hey @andy_penn, why do your @Telstra staff say they will call back to provide support service but then they don't

• 
  George S Basin (@georgesbasin) reported 20 minutes ago

  @Telstra No reference or incident number provided

• 
  Ben Fisher (@ben__fisher) reported 21 minutes ago

  @Telstra Hi Jessica. I have already purchased a new iPhone 12 Max 512GB phone from Apple. Once it arrives I’ll transfer my data and return the lease phone and move to a non-contract SIM only service. I won’t ever bother with a contract with Telstra ever again.

• 
  🇦🇺Tigers Rock!!🐅(AJ Smith)🇺🇸 (@EFAY1EIGHT) reported 23 minutes ago

  @telstra are officially the worst frigging phone company in Australia.

• 
  Rhys (@rgannell) reported 25 minutes ago

  Hey @Telstra - I've been trying to talk to someone for weeks to get my eSIM activated. Weeks. Your 132 200 number is a lie, your chat reps are split between multiple conversations (and even post replies in the wrong chat) and I have spent entire days for a single session. Help.