Telstra Outage Report in Sutton, Yass Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sutton, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Sutton, Yass Valley, State of New South Wales
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sutton, State of New South Wales
Latest outage, problems and issue reports in Sutton and nearby locations:
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Linda Matija
(@Lindamatija25) reported
from
Canberra, Australian Capital Territory
@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
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Michael T
(@MichaelGT) reported
from
Canberra, Australian Capital Territory
@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
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Peter Stevenson
(@PeterJStevenson) reported
from
Canberra, Australian Capital Territory
My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Woolnough ⚓
(@woolnough) reported
from
Canberra, Australian Capital Territory
On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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Faith Gordon
(@Dr_FaithG) reported
from
Canberra, Australian Capital Territory
@MartinAnne139 @Telstra This is terrible. And in the run up to holiday season and in the middle of a pandemic….
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Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
@DropTableFoxes @xssfox Yeah the biggest hurdle here in aus is the $$ of data. I keep a 5gb 12 month Telstra prepaid in my little android phone I use for radio stuff. But they are just too damn $$ for the extra. The haps are hard to get now - good for Aredn too
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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Giddey with Autumn Wind
(@giddeygirl) reported
from
Canberra, Australian Capital Territory
Trying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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malarndirri mccarthy
(@Malarndirri19) reported
from
Canberra, Australian Capital Territory
@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Ian McDonald
(@ianmcd85) reported
from
Canberra, Australian Capital Territory
@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Spoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
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Kieran O'Connor
(@_kieranoconnor) reported
from
Canberra, Australian Capital Territory
@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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David White
(@m0457356748) reported
from
Canberra, Australian Capital Territory
@Telstra This is specific to my phone due to errors made by Telstra while trying to move my phone from one office to another. Please see ticket 07549342
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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eWasp
(@e_Wasp) reported
from
Canberra, Australian Capital Territory
Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mark W 🏆🏆🐯
(@31ma12rk88) reported
@jriewolod @Telstra Telstra truly is the worst company in Australia to deal with
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Aiden Howlett
(@AidenHowlett) reported
from
Sydney, State of New South Wales
@jriewolod @Telstra Seriously - check with your grandparents, make sure they're not paying more than they should. A mesh wifi router is less than $200 for a pair now, and many homes get a modem from NBNCo anyway - all you need is the router, not an overpriced solution from Telstra.
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Wandering Women
(@wandering_women) reported
@jriewolod @Telstra That must be a consumer complaint issue surely. If she was paying for something they weren't providing?
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EssJayAych
(@HelloEssJay) reported
@jriewolod @Telstra It went in for ages and I refused to pay the bills so that passed it over to a credit agency which ultimately effected my ongoing credit etc. Shouldn’t have to be this way. They are simply the worst.
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Rosie Johnston
(@vocenanas) reported
@jriewolod @Telstra Would love to eavesdrop around the Telstra corporate offices today. Telstra poor and fraudulent business practices have fired up Twitter. Oh for the good old PMG
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tbone
(@8tbones) reported
@jriewolod @Telstra @Telstra did the same to my gran.$40 mobile contract for 10 years. The plan was so old it included 100 minutes . The worst part she paid her bill in monthly ina Tesla store in Belconnen they never helped her out. Only refund 12 months. Robbing the old
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HenrysBabyBlues
(@HenrysBlueEyes) reported
@Telstra To be fair, they’ve been through two bereavement teams and more and that is the problem. Explained/cried/pleaded to multiple team members & in shop! Still problems! This just should not happen. They are changing providers to keep sanity. Thanks for offer tho 🙏🏻
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Constance Alexander 🐀
(@ConstanceAlex23) reported
@jriewolod @Telstra Hey @jriewolod If you haven't already please raise a complaint with the Telecommunications Ombudsman. That's the only way I've found that Telstra customers get redress to the woeful service of Telstra.
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KRUEY
(@JOHNKRUTOP) reported
@Telstra @OzDocoboy Good …. If you want to keep customers keep up with decent caring service, it may benefit Telstra in the long run!
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Jen Campin
(@jencampinltd1) reported
@jriewolod @Telstra Take the issue to the ombudsman - Fair Go or similar.