Telstra Outage Report in Tahmoor, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Tahmoor, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tahmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Tahmoor, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Tahmoor, State of New South Wales
Latest outage, problems and issue reports in Tahmoor and nearby locations:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard
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Michael
(@manapouriman) reported
from
Sydney, State of New South Wales
Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra There are no service disruptions. There is sudden and severe congestion of an evening.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time
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Emily Boulton Smith ebssportsphysio
(@EBoultonSmith) reported
from
Sydney, State of New South Wales
@Telstra Makes no difference! Even when I have full strength 4G signal it says the signal is too weak. Wasn’t an issue last season but hasn’t worn all 2019 season
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.
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Michael Narracott1
(@MichaelNarraco3) reported
from
Sydney, State of New South Wales
I read in the Washington post the USA is considering changing their life line number to 988 I have been trying to get ours changed to 888 Telstra has no problems with it can any one recall the stupid one we have now,I have even tried nurses they can't.
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
@Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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UrGrooveIdoDeeplyDig
(@BagofHamsters) reported
@RonniSalt @Telstra Oh dump Telstra, the customer service team are abusive, just keep you occupied until you give up and go away. Ombudsman is no help. I got ptsd just thinking about contacting Telstra. Moved over to #Aussiebroadband excellent people at @Aussie_BB
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Lex: Currently forging a doomed lighthouse
(@LexPlans) reported
Anyone in Melbourne CBD having @Telstra issues? I have no internet
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Kstov
(@cjsz90) reported
@Telstra Issue still not fixed. No one can tell me what the situation is other than both Telstra and NBN handballing the problem back to each other. It's now 14 days since my initial report re: damaged overhead lines. This is completely unacceptable.
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Malcolm Coe
(@malccoe) reported
from
Melbourne, State of Victoria
@Telstra how **** us your service
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Tezzr44
(@tezzr44) reported
@RonniSalt @Lynismyname56 @Telstra Complain to the Ombudsman and let them know it’s the only way to get meaningful action must be in their KPIs to keep those level complaints down. Got a whole month free when internet was down for 3 days while I’m trying to run my consultancy from hime. Their robotic AI sucks
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra TIO was quite surprised they haven’t called too. The complaint number is 2020/12/10944. They issued a refund but never called and so the issues were never dealt with at all. Kind of a mistake when the resolutions are so simple.
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra as usual your staff are good but your systems waste customer time and simple queries take hours to fix instead of minutes. You need service standards, you need to reward customers when you waste their time. We need nationalisation of telstra as it’s vital infrastructure
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Lawrence Finn
(@Hipcatprintery) reported
@Telstra That would be good. It’s a simple fix for both issues and it would be nice to sort it out. It just requires someone call me... sigh!
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Nixev
(@MrsCee27) reported
@Telstra So instead of a no charge data free service, you’re directing us to a paid service with data costs. Just how is that a great deal for your customers as you’re trying to sell it as ?
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Carbon Nada
(@carbon_nada) reported
@Telstra Hi Jessica, no we have heard nothing and each time we contact Telstra we are given a new job number, so we are starting all over again even though it is the same problem. A new modem was sent to us which we installed and it did nothing.