Telstra

Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thirlmere, Wollondilly, State of New South Wales 12/22/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • bldfvr Keira (@bldfvr) reported from Sydney, State of New South Wales

    Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.

  • mnsbutt Nafees Butt (@mnsbutt) reported from Sydney, State of New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • StallionDuckx3 Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, State of New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • douggyi 💧Doug Ingram (@douggyi) reported from Sydney, State of New South Wales

    @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.

  • cbiggins Christian 💉💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • ColinJPettitt 𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • FionnaYvette Fionna Collantes (@FionnaYvette) reported from Sydney, State of New South Wales

    @Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Sydney, State of New South Wales

    @Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇

  • _MaxPhillips Max Phillips (@_MaxPhillips) reported from Sydney, State of New South Wales

    So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

  • FionnaYvette Fionna Collantes (@FionnaYvette) reported from Sydney, State of New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • ivanjcunningham Ivan Cunningham (@ivanjcunningham) reported from Sydney, State of New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Ratchet_echidna 𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤 (@Ratchet_echidna) reported

    Pass you around from person to person until you give in. I have been a Telstra customer for almost 8 years now. I have always tried to pay my phone bill on time and if I couldn’t I organised something with them. This is the first time something like this has happened.

  • trooroo1 Carmen (@trooroo1) reported

    @RhettWilsmore @Optus I’m with Telstra and have been having trouble for weeks!!! No messages being sent through WhatsApp, trying to watch Bold and the Beautiful and it keeps freezing……talk about pissing me off!!

  • ajinnovator AJ (@ajinnovator) reported

    @SashasShelves @NBN_Australia So apparently now it was the local electricity supplier that took down the broadband cable between 8 am and 3 pm because they need to do updates @Telstra Just wants to blame everybody else

  • SashasShelves 🌼🍋🌼Marigold🌼🍋🌼 (@SashasShelves) reported

    @ajinnovator @NBN_Australia @Telstra Nbn is saying Telstra suspended my service and Telstra is saying Nbn did it. Telstra also took a payment after suspension of my internet. Can you believe it?

  • Ratchet_echidna 𝕰𝖒𝖔 𝕭𝖔𝖞𝖋𝖗𝖎𝖊𝖓𝖉 🖤 (@Ratchet_echidna) reported

    Am I crying over @Telstra cancelling my contract after I was late on a payment? Yes. 🥴 how is this even allowed? I didn’t consent, I didn’t want to cancel my plan.

  • SithLordMills Sith Lord (@SithLordMills) reported

    @Telstra I'm simply trying to login. I created an account so that I may get an iPad, but that error provents me from even trying.

  • Booners05 Boonboonafrica (@Booners05) reported

    @GladysB @BradHazzard @NSWHealth your messages about staying home and vaccinating arent getting through. You need sms/notifications to every phone. Use the service nsw app to deliver daily notifications, use telstra, optus etc to deliver daily sms to every phone in nsw. Do it

  • justalurker88 🌷🍀 (@justalurker88) reported

    @lilzzzza @Telstra In fact I just had a look and someone with a similar problem to you has done that a few days ago and they have asked her to get in contact with them (that's how I got my problem fixed too). It's probably the fastest way to get in contact with someone

  • justalurker88 🌷🍀 (@justalurker88) reported

    @lilzzzza @Telstra I had big problems with Telstra last year. Customer service was terrible until I raised merry hell on their Facebook page (politely, but getting my point across) and I was contacted by customer service, given a phone number to ring and allocated a person to fix my problem.

  • justalurker88 🌷🍀 (@justalurker88) reported

    @lilzzzza @Telstra Trying to contact them through the supposed customer service line or through the app is a waste of time and very frustrating. Hence my Facebook rant which worked a treat. The person I finally dealt with went above and beyond. They were amazing. I will give them that.