Telstra

Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thirlmere, Wollondilly, State of New South Wales 01/12/2026 20:40

January 12: Problems at Telstra

Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Wi-fi
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra And down again just now. Outage page blames nbn again...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Down again. This is becoming very frustrating...

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra And still charging for full service. Home full of kids hating Telstra as no internet!

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....

  • coderHavingFun coderHavingFun (@coderHavingFun) reported from Sydney, State of New South Wales

    @Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert

  • daniellengvyen danielle nguyen (@daniellengvyen) reported from Sydney, State of New South Wales

    um telstra ******** is going on

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview

  • lotusaccts 🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁 (@lotusaccts) reported from Sydney, State of New South Wales

    Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhayadeepS Abhayadeep Singh (@AbhayadeepS) reported

    @Telstra , I have been devoted telstra user for years. Last Thursday I had a technical issue with my faulty SIM card, I visited point cook tesltra store for a sim replacement however when store rep tried to replace the card, my account froze and they can’t access my account .

  • sophina365 sophie (@sophina365) reported

    @Telstra Noticeably slow for the past week, and today can barely load a screen

  • LexPlans Lex would buy a lighthouse please (@LexPlans) reported

    I continue vanquishing my Customer Service rivals, Telstra and Qantas. I should start a customer service assistance assistance business.

  • TMHMATILDA blythe (@TMHMATILDA) reported

    @FLATLlNELRH omg go to aldi mobile, i pay $15 a month for unlimited calls and texts, 3gb of data, and it’s through telstra so the service is better

  • brettscoast Brett Hood (@brettscoast) reported

    @deemadigan @rightfuture @Telstra Morning Dee your internet connection speed does seem very slow. As you have replaced both modem & booster that indicates a problem on their end. Are you receiving the NBN service or ADSL 2+,?. if NBN you should at minimum have 25mbps down/5mbps up.

  • matt_devine_ Matt Devine (@matt_devine_) reported

    @Telstra And phone turned on and off, but still no signal

  • gideon1q gideon (@gideon1q) reported

    @AbhayadeepS @Telstra Message ginotech_01 on Instagram he help me get back my suspended account

  • therealdjmip DJ M.I.P. (Sean Campbell) (@therealdjmip) reported from Charles Sturt University, State of New South Wales

    Hey @Telstra what is happening to the email server? As I am having serious issues with it in the past week

  • ExoWulfAU Ex0Wulf (@ExoWulfAU) reported

    @Telstra @JamesBingTheO Get. Of. Your. Asses. And. Fix. It. Its not that hard. Save money by hiring off shore labour. This is what you get. Honestly. Its a joke.

  • 8020Mentor Read Behind The Lines-Fully💉 (@8020Mentor) reported

    @Telstra Trust me, that never ever happened. How can I double check the details?