Telstra

Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thirlmere, Wollondilly, State of New South Wales 01/28/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Phone

Community Discussion

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Telstra Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Customer service LAZY at @Telstra

  • Dave2307 David Li (@Dave2307) reported from Sydney, State of New South Wales

    @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • BrettHolliday83 Brett Holliday (@BrettHolliday83) reported from Sydney, State of New South Wales

    Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

  • BaysNet Jon Bays (@BaysNet) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

  • AustGr3m Grem (@AustGr3m) reported from Sydney, State of New South Wales

    At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bigblueboom Big Blue Boom (@bigblueboom) reported

    @leftbrainstuff @SpaceX I routinely pull down 1200 Mbps on Telstra 5G. How fast is Starlink? I guarantee the latency is also better. The sats are ~550km away. Will always be dozens of Telstra BTSs 100x closer. Also, half the monthly cost & doesn’t require a $924 immovable panel or a ~2yr waitlist.

  • DrHLShearer Heather (@DrHLShearer) reported

    @Telstra I changed my plan (to another Telstra plan) and your company cut off my service, and they won't reinstate it and say they have to send me a new sim IN THE POST, which is complete nonsense as I already have one. I have no phone service now

  • TerritoryGal17 Ebbitohs ❤️💚🐰💚❤️ (@TerritoryGal17) reported

    Spent probably 2 hours today in Telstra shops trying to sort out phone issues and LMTY, the sensory overload is REAL. Could not work here.

  • MatKearney1 Mat Kearney (@MatKearney1) reported

    @incidentalchaos @Telstra I have just been told by multiple customers that they cannot email my bigpond address as they are getting bounceback messages. I've had to tell them to email my personal Gmail account which is receiving them with no problem.

  • LeighVaughanV1 Leigh Vaughan OAM 💉 (@LeighVaughanV1) reported

    @Telstra Hello. Telephone connection. Re Mrs Valerie Murray. Estia Health Room 108, 4 Bonventi Close Tuncurry NSW Valerie is bedridden but mentally acute Phone ready to connect (wall connections ready). No number. Local Telstra staff have made times & not turned up. Help.

  • BallaratBryce Ballarat Bryce (@BallaratBryce) reported

    @Muff1n_M4n @Telstra Yeah tbh was waiting for it to, but I assume they are still in damage control

  • fnq_the @The_FNQ_Guy (@fnq_the) reported

    Is @telstra THE WORST COMPANY FOR CUSTOMER SERVICE? IM STILL WAITING FOR A TECH FROM THE APPOINTMENT 30 HOURS AGO. Ring them and they don't care

  • LeighVaughanV1 Leigh Vaughan OAM 💉 (@LeighVaughanV1) reported

    Hey @Telstra How hard is & how long does it take to instal a landline for a bed-ridden resident in an aged care facility? Her only means of communication. Phone & connection are ready to go. Waiting on someone to come and fix it. Tuncurry NSW. It’s been over a week.

  • Wyld Wyld (@Wyld) reported

    We've been looking to replace our old Pixel phones for ages, and we've decided to shift to Apple. Switching from Telstra to Vodaphone, we got 3 Apple 12s (128G) for the same monthly cost (3 year plan). Network isn't as good, but we don't get 5G here and 99% of time is on wifi.

  • bigblueboom Big Blue Boom (@bigblueboom) reported

    @leftbrainstuff @SpaceX I routinely pull down 1200 Mbps on Telstra 5G. How fast is Starlink? I guarantee the latency is also better. The sats are ~550km away. Will always be dozens of Telstra BTS 100x closer. Also, half the monthly cost & doesn’t require a $924 immovable panel or a ~2yr waitlist.