Telstra

Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thirlmere, Wollondilly, State of New South Wales 01/13/2026 18:00

January 13: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • StewartWalton Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales

    @Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    Thank you @Benioff! Letting you know that @Telstra has committed to 6 months no lay offs and are actually hiring many customer service reps laid off from other companies. A thank you to @andy_penn

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra There was an outage a couple of weeks ago, but since then no outages listed in your page.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @aussie_ellie1 @Telstra Telstra are struggling with enough network capacity to make phone calls. And they are a telco.

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra I lost count on how many times I restarted my devices... No help doing that.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @marcuskelson @AussiemacJ @Telstra Took us 147days to get a existing service connected & now half the download speed for what we pay........but the real problem is the LNP Government that destroyed our NBN 👎🏽👎🏾👎🏿💩🤡💩💸💸

  • katiewebb katiewebb (@katiewebb) reported from Sydney, State of New South Wales

    1/2 It should be illegal for @Telstra to force a customer (me) to connect to the NBN when other internet options at this address are available (ADSL, cable). It should be doubly illegal, when they can’t even provide NBN because even though I’m “NBN Ready” (its connected to the

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra If I were to relay on your internet connection I wouldn't even be able to download your app.. which doesn't help at all anyway when the connection you provide is a joke.

  • swandives Georgina Swan 🎣 (@swandives) reported from Sydney, State of New South Wales

    @Telstra Please help. Have tried everything and need to speak to someone. Still waiting on a SIM after three weeks and getting desperate. There doesn’t seem to be any way to contact you.

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • kellilgray Kelli Gray (@kellilgray) reported from Sydney, State of New South Wales

    @Telstra Im in Mosman and have a red light on T modern and NBN box flashing online light. I’ve tried power resets. No outages or problems when search my address. Please advise. Thanks.

  • WoolfordBruce bruce woolford (@WoolfordBruce) reported from Sydney, State of New South Wales

    @marcuskelson We pay 70 per month for unlimited broadband and home phone (myrepublic). 15 per month each for Aldi mobile. Unlimited calls etc and more data than we can use. So $100 per month total. Aldi use Telstra network.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Can u fix my internet pleasssssse it’s been down for 4 days !!!!!

  • AnneGor77871669 Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales

    @jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now

  • Enschway Enschway (@Enschway) reported from Sydney, State of New South Wales

    @stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out

  • TrentWPS Trent (@TrentWPS) reported from Sydney, State of New South Wales

    @Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra Thanx for the reply but been through those steps multiple times with no avail. Already lodged two complaints, spend hours on phone, got an NBN technician here... But still no solution. Extremely disappointed

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Boom1979 Craig (Bonsai) Bryce (@Boom1979) reported

    @Telstra Never using Telstra again. Pass that on to your superiors. This ordeal has been the most aggravating annoying thing I've experienced as a supposed "service". Good riddance

  • crustybtw crusty (@crustybtw) reported

    @OvertGGs @Telstra why is my internet down?

  • meggsietweets Meggsietweets (@meggsietweets) reported

    @Telstra We’ve had Foxtel since before 2010. So can’t do it online. Is there someone I can speak to or should I cancel it and reinstall with Foxtel directly?

  • Ben_Preece Ben Preece (@Ben_Preece) reported from Brisbane, State of Queensland

    @Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.

  • Zadow_ Zadow (@Zadow_) reported

    @ProBluesPlayer @Aussie_BB I’m still using telstra :/ I mean it works and considering I’m alone it’s not bad but it’s not crazy speeds

  • jd_3o3 JD-303 (@jd_3o3) reported

    Well the Telstra socials folks couldn't fix my issue any more than whoever deals with the support 'contact us' IM team - I guess it's probably the same people? Anyway I now have both an incident ticket as well as a complaint ticket... I guess that's progress! Still no SMS tho :-(

  • Seriously2022 Mick (@Seriously2022) reported

    @Telstra Hi, I currently have NBN50 with Telstra and I get a $5 discount due to previous offer. Seeing as the prices are going up soon they haven't told me whether I'll still get the $5 discount. Any help appreciated. Cheers

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

  • icewtff Ice (@icewtff) reported

    @OvertGGs @Telstra i am getting packetloss and i don't really know how to fix it i already contacted you guys and it isn't fixing

  • FeathersMcGee Gabe (@FeathersMcGee) reported

    @pjpw2320 The reception is really bad around here - couldn’t even make phone calls before we got a roof aerial - It’s iphone via telstra and newish phone - pretty sure it’s because I haven’t been able to update the software - will need to go into town to update