Telstra

Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thirlmere, Wollondilly, State of New South Wales 09/17/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • EarlWhite Earl White (@EarlWhite) reported from Sydney, State of New South Wales

    @Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Getting help from @Telstra is incredibly difficult and frustrating. I regret signing up.

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • allytThomas Alexandra Thomas (@allytThomas) reported from Sydney, State of New South Wales

    @tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra

  • GasmanR CMR (@GasmanR) reported from Sydney, State of New South Wales

    @Telstra is there an issue with HFC internet in Turramurra. My 100M BPS link is only running at 0.03M BPS.

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.

  • DTreffiletti Daniel Treffiletti (@DTreffiletti) reported from Sydney, State of New South Wales

    @Telstra more than 3hrs ago I was told it would be fixed within 2hrs. Only now after I followed up with a status update am I being asked for technical info which I have no idea about. I would have thought Telstra, who charges a premium for their service, would have the answers!

  • gundary4 Gundary4🎀 (@gundary4) reported from Sydney, State of New South Wales

    @JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • unewtho ً (@unewtho) reported from Sydney, State of New South Wales

    On me **** Telstra, worst network I’ve ever experienced the bloody baboons

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Mumdeep @Telstra Can’t imagine a service organisation/ major utility would do that to a customer. Might be worth going into a store: we sorted out issue face-to-face setting up a PoA

  • schnausdm david_myers (@schnausdm) reported from Sydney, State of New South Wales

    I fail to understand why the Americans use water boarding they should just have their victims call Telstra support. Maybe it the overseas call charges.

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    The Telstra Velocity Network is rubbish

  • vickyquinlan1 Vicky Quinlan (@vickyquinlan1) reported from Sydney, State of New South Wales

    @Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • debjw88 DEB WEEKS (@debjw88) reported

    @padders001 @graemethecat00 @AlboMP When QLD hospitals were in dire need and ambulance ramping was at its worst over Easter People in Bris ringing 000 getting Telstra message and Police were driving patients to hospital… guess where Premier Anna was - on holidays. Hypocrite

  • Barebower Recurver 🎯 🇦🇺💉💉💉 (@Barebower) reported

    Here's the thing... halfway down Wilson's Promentary today I got a scam Telstra Internet phone call... Loud and clear! Back at Yanakie... closer to civilisation... and I'm struggling to get 1Mbps on the Telstra 4G network... Getting better reception and service from scammers...

  • caseyphoenix Casey Phoenix (@caseyphoenix) reported

    @Telstra How do I got about finding out the cost to cancel all services with you? You’ve increased my NBN costs by 25%, to put me on a new plan that is 50% slower. I still can’t comprehend why you think this is a good way to treat your customers, especially 1/2

  • BestFamilyCars_ Scott Murray (@BestFamilyCars_) reported

    Hey @NBN_Australia, great job sending out a technician who can't actually fix the busted main data cable on the street. How many times does this fault need to be reported before someone gets this right? So far @Telstra's passed it to @Optus, who's passed it to NBN. C'mon! FFS.

  • JIMOTHY87615727 JIMOTHY (@JIMOTHY87615727) reported

    @ajamesbragg @AlboMP All Libs do is betray Australia to make money then when they stand down due to corruption get a cushy job at Telstra or something. Traitors will be evicted this election.

  • imo_weg Imogen Wegman (@imo_weg) reported from Hobart, State of Tasmania

    @Telstra I'll be in the South Hobart area most of the day but hopefully not in the area that's not working - there are others on the community Facebook saying their mobile reception is also out. Probably is an ongoing issue that needs checking.

  • itsschmoopty It's Schmoopty! (@itsschmoopty) reported

    @Telstra reconnect my service, you cowards!

  • pasavito Tony West (@pasavito) reported

    @Telstra Thanks. This is Bigpond email & it’s getting a bit silly now. Really obvious spam, up to 10 a day. Looks like I need to stop using the service & migrate.

  • warkolm Mark Walkom (@warkolm) reported

    @decryption yar but it’s telstra and stupid pricing. and I’m with vodafone but it’s average service in the bush I’d prefer a telstra based mnvo for service. guess I’ll just wait it out!

  • CourageChick Leading with Courage (@CourageChick) reported

    I have been waiting on hold for @telstra for 60 minutes and now have been cut off. I have now called back to be told my call will be taken care of in 30-45 minutes. Your mytelstraapp which I should be able to use to book an appointment is not working ...