Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Thirlmere, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Thirlmere, State of New South Wales
Latest outage, problems and issue reports in Thirlmere and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Your Netflix analogy is the issue I was raising there.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
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bigaza2151
(@bigaza2151) reported
from
Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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Josh
(@wombatdigital) reported
from
Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨
(@hotndelicious) reported
from
Sydney, State of New South Wales
as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
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Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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Nathalie Stewart
(@NathalieS_29) reported
from
Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
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SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Burgoyne
(@burgys) reported
As I thought, still no @Telstra connection. The social media team keep telling me they have a team working on it. The India base team told me nobody who can fix it is working in Australia this weekend. Who to believe? Will it be magically fixed after the weekend? @andy_penn help
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Dean Tooker
(@capebanks) reported
@Telstra Warranty is an ambiguous term. If I've been a customer of Telstra of this dongle for so long I would expect an replacement as good service and customer relations from Telstra. Do you want me to stay with Telstra?
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Cameron B
(@Cbarresi1) reported
@rickmittica @Telstra It’s 2022 Mitzy, not 1995. How can you not have the ability to access the network from anywhere. We have no dramas launching people on rockets into space for tours, surely it couldn’t be to hard to upgrade or install towers all over the joint.
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Daniel Valastro
(@daniel_valastro) reported
@Telstra why have you forsaken me I get stuck inside and my NBN has been throttled to less than 1MB a second and a steady 400 ping… I beg of thee please fix
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Edward Zia
(@EdwardZia) reported
@Telstra my NBN went down an hour or so ago in Lane Cove Sydney. Did the whole reboot and trouble shooting and not back. It says it's not down on Telstra but lots others having trouble. I love Telstra, please fix.
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Edward Zia
(@EdwardZia) reported
@AnneMareeGale @Telstra I am big time. Problems in Lane Cove Sydney.
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Anjali
(@sidetrakked) reported
So, I have a number of streaming services and supposed to be hosting movie night in an hour and the internet’s down! Great start to the new year! 😭 Get it together, Telstra!!
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Anne-Maree Gale
(@AnneMareeGale) reported
.@Telstra what is happening with the internet outage in Redfern!!!!! 🤬🤯
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Anthony Eden
(@anthony_eden) reported
@DavidWadham @Telstra Thanks. Not much help when the backup is also Telstra 4G which also seems to be down, but not much else I can do at this stage
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Dawid Robaszkiewicz
(@DawidRobaszk) reported
Hey @Telstra I've been on your support hotline for over two hours! What gives?! My mobile phone better not be charged for this cost!