Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Thirlmere, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Thirlmere, State of New South Wales
Latest outage, problems and issue reports in Thirlmere and nearby locations:
-
alan jones #BlackLivesMatter
(@bigyahu) reported
from
Sydney, State of New South Wales
@Mikenicholls88 @nthnclrk @MariaMacNamara1 @SamHBarton When Australia created the Future Fund by selling Telstra, a public asset we all owned, it took a couple of dollars from you, and me, and Australia’s billionaires equally. The poor contributed relatively more. Create Future Fund 2 by asking billionaires to contribute more?
-
Earl White
(@EarlWhite) reported
from
Sydney, State of New South Wales
@Telstra Greg, heard from the @Telstra staff a week ago who promised to sort my complaint SR 1-2547482226951. No change since. Cancelled service still being shown & billed for. Yet another #TelstraFail story. Now moving all other services away plus suggesting friends & family do the same
-
₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Mumdeep @Telstra Can’t imagine a service organisation/ major utility would do that to a customer. Might be worth going into a store: we sorted out issue face-to-face setting up a PoA
-
Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
The Telstra Velocity Network is rubbish
-
Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@JamesCridland @Telstra I got the usual go to Web, support etc just after my reply to you. I'm buying an expensive phone and wanted more info on my present contract than is available.🙄
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Hi @Telstra. The signal strength has been week here at home, next door to the exchange and antennas for several weeks at least now. I see you replies to others about this but I have not received a reply to my enquiry. When did this outage begin?
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD @Telstra Nor sure why I didn’t rate as much of a reply as David, but saying there’s a “technical issue” is far too lightweight. What people want to know is why, really, why, and when it will return? This has been happening for several weeks at least.
-
david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
I fail to understand why the Americans use water boarding they should just have their victims call Telstra support. Maybe it the overseas call charges.
-
Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@FiddlingWhistle @Telstra Hang in there they took 2 days to get back to me
-
Gundary4🎀
(@gundary4) reported
from
Sydney, State of New South Wales
@Telstra @FiddlingWhistle I had this happen with Foxtel, they eventually got back to me. So hang in there they may back eventually
-
Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
@Telstra We have now been told that internet will not be restored until Monday. We have checked all houses surrounding ours and it appears we are the only house with an outage (of course some houses may not have @Telstra). Someone senior needs to call us today and explain, not text, call.
-
Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too
-
Vicky Quinlan
(@vickyquinlan1) reported
from
Sydney, State of New South Wales
Day 2 of what could be a 4 day internet outage thanks to @Telstra. In a time where everyone is so dependant on the internet for their livelihoods, and as the largest provider of internet in the country, I find this utterly unacceptable. Up your game Telstra.
-
Alexandra Thomas
(@allytThomas) reported
from
Sydney, State of New South Wales
@tonialgray @RandaltsRandal @Trish_Drumboys @Telstra Agree - trying to sort out issue for my 90 year old disabled mother. 3 weeks later no response to calls and emails from @telstra
-
Julie Snook
(@JulieSnook) reported
from
Sydney, State of New South Wales
Dear @Telstra I realize this isn’t the biggest issue given the current climate. However, we’ve been without internet for a week, which makes working from home a little tricky. It also means paying for a service we’re not receiving. Oh & you won’t answer the phone. Pls help xo
-
Daniel Treffiletti
(@DTreffiletti) reported
from
Sydney, State of New South Wales
@Telstra more than 3hrs ago I was told it would be fixed within 2hrs. Only now after I followed up with a status update am I being asked for technical info which I have no idea about. I would have thought Telstra, who charges a premium for their service, would have the answers!
-
₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@_heleali @Telstra Jay Eff f🔞cking Sea!! I can’t wait to be on the En-Bee-f🔞cking-En . *currently on cable Internet and it sucks. Will be migrating to this crap all too soon
-
Dwayne Lawrence
(@DwayneLawrence_) reported
from
Sydney, State of New South Wales
@Telstra Been ongoing for weeks. Only in the rooty hill area. Maybe a cell tower problem?
-
CMR
(@GasmanR) reported
from
Sydney, State of New South Wales
@Telstra is there an issue with HFC internet in Turramurra. My 100M BPS link is only running at 0.03M BPS.
-
🦠 Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Gotta love how Telstra can send you "you haven't paid your bill" emails after you've cancelled your last remaning service but terminate everything in MyAccount so you can’t see or pay said bill.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Hall
(@skwashd) reported
While I'm at it, @Telstra's rubbish chat doesn't work if you block tracking domains with @NextDNS. Please fix that.
-
Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE
-
Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@ACurrentAffair9 If it’s a slow news day and you fancy running an expose on how badly @Telstra treats customers of 15 years with their NBN service please reach out ... I have screen shots & more
-
Railway History Guy
(@TheRossJackson) reported
@Telstra Promise me whoever came up with the AI replies to the Telstra messaging will never be promoted.
-
Tejas
(@roadrunnerz45) reported
@trevorlong Hopefully they'll offer some sort of compensation like Telstra did during their outage
-
Xile Xie
(@zielyzie) reported
bro ong i cannot fw val comp rn my *** is getting fully railed grinded and decomposed by the amount of ping i get from telstra like bruh fix ur damn servers
-
Michelle
(@HeatonSweet) reported
@Telstra Also replay recorded conversation of poor service!
-
Sharon Cook 🇦🇺
(@ShazzaCook) reported
@DaleKerr @chelsea_hetho If you don't have a contract with telstra, look at aldi mobile plans. Aldi uses the telstra network. Aldi is byo phone. The money you'd save, I believe you would be able to buy a phone outright every 1 - 2 years. I've been with aldi for more than 5 years. Yes I do recommend them
-
Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM
-
Groundhog Day Buggy
(@Jitterry) reported
@mickskehan That's a shame. after my last Telstra dealing, 3rd in a row of pure incompetency I swore I'd never go near them again