Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Thirlmere, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Thirlmere, State of New South Wales
Latest outage, problems and issue reports in Thirlmere and nearby locations:
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Max Phillips
(@_MaxPhillips) reported
from
Sydney, State of New South Wales
So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!
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Nafees Butt
(@mnsbutt) reported
from
Sydney, State of New South Wales
@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Julie Trell 🌈
(@julietrell) reported
from
Sydney, State of New South Wales
Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.
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💧Doug Ingram
(@douggyi) reported
from
Sydney, State of New South Wales
@Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.
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Glenn Sargood
(@onebg) reported
from
Sydney, State of New South Wales
It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Ivan Cunningham
(@ivanjcunningham) reported
from
Sydney, State of New South Wales
@naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
If you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Fionna Collantes
(@FionnaYvette) reported
from
Sydney, State of New South Wales
@Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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Christian 💉💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Neil McLean
(@neilmclean34) reported
@Telstra Hi Guys, We seem to be having issues with our internet connection. Can you tell if there are any known issues in the Grasmere NSW 2570 area please.
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Matt
(@Len_Jet) reported
Haha Telstra has **** the bed this morning… good times
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Andrea Mc
(@amcintyr) reported
@andybaker85 @Telstra Yes, same for incoming calls as well. Signal dropped out altogether for 3 or 4 minutes (normally good in this area)
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Neil McLean
(@neilmclean34) reported
@Telstra Thanks Angela. Have already checked the address on the outage site. Unfortunately it doesn’t show anything.
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Nobody
(@N0b0dy2O21) reported
@Telstra Switched phone off and on, but issue persisted. No 3G or 4G logo appeared at all. Had to switch it off and on a second time before anything worked.
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Michael Bonnefin
(@MichaelBonnefin) reported
@DeeDeeDunleavy @Telstra I had the same issue
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Nathan Harris
(@Nathan19871) reported
@Telstra Can you please tell me why service has been so bad for the past two weeks. In Shellharbour I struggle to get one bar of reception and nothing will load and when I am at work in Sydney CBD. It is the same problem.
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Behemoth of Erebus
(@BehemothErebus) reported
@Telstra See, I wouldn't be so outraged by this if your prices for mobile broadband weren't so thieving. $85 a month just for a service that's not unlimited. My area was promised ADSL years ago, but that never happened. I rely a lot on my connection, this isn't good enough.
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Tubby
(@vegetablesgooff) reported
@Telstra @N0b0dy2O21 Data also not working
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Neil McLean
(@neilmclean34) reported
@Telstra Thanks Angela, I’m pretty sure the Router has a 4G back up with it. It’s actually my sisters house that has the issue I’m just acting as the go between because I’m more tech savvy so I’m not actually at the house.