Telstra

Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thirlmere, Wollondilly, State of New South Wales 12/07/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • MsMelM MelanieM (@MsMelM) reported from Sydney, State of New South Wales

    I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Telstra 4G is still **** in the airport train tunnel.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @telstra what is happening with the internet in Surry Hills?, mine has been down for hours now

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail

  • SPECCAPITAL SPEC Capital (@SPECCAPITAL) reported from Sydney, State of New South Wales

    On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!

  • goober_au Goober (@goober_au) reported from Sydney, State of New South Wales

    @Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales

    Hey @Telstra your contact centre is awful.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

  • NarracottMick Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales

    ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • maxitaxi3333 Queen MaxiTaxi #Bilo #Climate #Assange (@maxitaxi3333) reported

    @DocB__ @iiNet I left @iiNet when they were taken over by TPG. iinet used to be great with service and payments, but no more. I hate to say, I’m with Telstra now.

  • boshonto4 boshonto (@boshonto4) reported

    Telstra mobile outage at Macquarie Fields since Wednesday 11/03. Very rarely getting one bar of signal.

  • bykemp Miles Kemp (@bykemp) reported

    @MichaelPirone *has but not working cos they were analog. I have complained to #telstra a number of times

  • paulbrown73au Paul Brown (@paulbrown73au) reported

    @Telstra Hi There, can you tell me if there is an issue with bigpond email? My Emails on my iPhone have gone weird with the first one dated 3/9/21!

  • MrsM_Tish Mrs M (@MrsM_Tish) reported

    @Telstra Thanks but that’s not the issue. Wasn’t fixed after 5 hours and 6 people later. Submitted a complaint and it still has them confused on how to fix it.

  • SamuelB07767289 Samuel B (@SamuelB07767289) reported

    @thebradfitz @chomm3rs I went back to prepaid a couple of years ago. Aldi sim. They use the telstra network but are cheap as.

  • weezmgk Comrade Weez (@weezmgk) reported

    @justgetnbye @jagungal1 @iiNet Aussie Broadband & iiNet use the same network facilities, usually services supplied by Telstra. The customer service personnel and actions are bound to be different, naturally. No excuse for iiNet sending out non-refurbed modems. That's just slack.

  • itsRyanUnicomb Ryan (@itsRyanUnicomb) reported

    Ayo @Telstra - hit me up. Got questions about why you suddenly can’t provide a service

  • hawkbs65 Nigel Hay (@hawkbs65) reported

    @Telstra Hi Lisa/Winona Ive sent some DM's in regars to todays callout. Still got issues here.

  • Lds6Dd45MeXvUCo नटखट बालक (@Lds6Dd45MeXvUCo) reported

    Hi @AppleSupport , I have bought an iPhone 13 pro from your Castle Hills (NSW) store. They ported my number from Telstra to Vodafone. However, due to their issue now I have TWO numbers with Vodafone. Please help to resolve. Vodafone saying only @Apple can resolve.