Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Thirlmere, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Thirlmere, State of New South Wales
Latest outage, problems and issue reports in Thirlmere and nearby locations:
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE
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Nadim C Sharbean
(@nadimcsharbean) reported
from
Sydney, State of New South Wales
REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @craigparsons777 Yes but they never call and then 3 technicians arrive on one day and argue about what the problem is and still. Don’t fix it ....
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN
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MT
(@blueman99) reported
from
Sydney, State of New South Wales
Another night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra
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danielle nguyen
(@daniellengvyen) reported
from
Sydney, State of New South Wales
um telstra ******** is going on
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!
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🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁
(@lotusaccts) reported
from
Sydney, State of New South Wales
Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy
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Beau Ushay
(@BeauJUshay) reported
from
Sydney, State of New South Wales
What a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....
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Jenna Price
(@JennaPrice) reported
from
Sydney, State of New South Wales
I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💉💉💉💉 Spike’s_Point_Of_View
(@OziBloke2009) reported
@alexmakin @Telstra FYI Optus is equally as crap in NY at the moment. Have been having issues for the past 3 weeks, VERY Intermittent / No 4G and no other roaming options that work.
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SydneyCityTV
(@SydneyCityTV) reported
@ckmcnally1 I think you might be confusing it with the online radio station (which at one point, was run or at least sponsored/hosted by Telstra Bigpond) based at the iconic Sydney club? Also as it turns out, Doug Mulray was also a judge on Nine Network talent show "StarStruck" in 2005.
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Alex Makin
(@alexmakin) reported
@telstra your roaming service in New York is absolute rubbish. Why is that? I trust you will provide a refund in recognition of your disgraceful service.
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Alex Makin
(@alexmakin) reported
@Telstra To call a number that currently is not open due to time zone differences. Hardly a solution. I want this complaint escalated and someone to call me.
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Alex Makin
(@alexmakin) reported
@Telstra And nor do I want to waste my time with Telstra when I am supposed to be on a holiday. Your service is abhorrent, this is the middle of New York City - why is it not working?
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Alex Makin
(@alexmakin) reported
Hello @andy_penn are you aware that your international support number 61 439 125 109 simply disconnects and tells people to use the My Telstra App and the App tells users to call that number? Are you aware that your roaming services do not work in New York City?
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Lute- Perpetually looking for home❤️🩹
(@axelated) reported
@alexmakin @Telstra Yeah. We had the same problem in NY. That’s why I just bought a Verizon sim there. My time and mood were too precious!
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Shan
(@shanon_p) reported
from
Sydney, State of New South Wales
@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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Tom Hallam
(@thallam08) reported
@Telstra Looks like theres a couple of bugs in your iPad app: - Does not support split screen - Turns the keyboard off when prompting for pin, making it impossible to log in. iPad Pro, latest OS, with apple pencil 2. You can pass this on to you bug fixing process.
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Alex Makin
(@alexmakin) reported
@Telstra I don't have a case number. I was directed to the Telstra app which then directed me to telephone support - which is closed.