Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

@missrobinson @Telstra I left years ago after putting up with that for 12 months. I’d get no data at all in the entire airport tunnel or at circular quay and some spots in the CBD, despite full signal.

Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

@Telstra I’m not going through 9 weeks of “have you updated your phone and rebooted your router” nonsense again, a process designed to never solve any issues

Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

**** Telstra. Usless app. Crashing down

Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

@sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!

@Telstra Speaking to your people now through the app for a problem that has taken over a month to fix. All good overcharge now being removed.

One should not have to deal with @telstra and their incompetencies on a Saturday. Not for the exorbitant cost of the service.

@Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.

Anyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???

You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

@vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra

@fictillius @swearyanthony You mean Telstra 5G in the airport tunnel? I reckon that phantom service has cost me several thousand dollars

@caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

@Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

@Telstra why is the service so slow at the @mcg . Can hardly get a tweet out. 5g or 5km/h ??!

I’m old enough to remember old Telstra (Telecom/PMG) which I had a surprisingly close relationship with. Were they annoyingly bureaucratic, authoritarian and patriarchal? Yes. Is new system, which tries to make you the customer &/or a low paid call centre worker do the work …

Spending my Friday evening chatting online with a Telstra help desk employee trying to sort out a billing problem. What a fun life I lead! In fairness, they were nice & I think we’ve sorted the immediate problem. In the bigger picture, has privatisation been a good thing? No

hey @Telstra any chance you can fix the reception issues at the #AustralianGP before the weekend? #Telstra

@Telstra please fix 🙏

@Telstra your network sucks.I'm facing this issue for many days. Most of the times when I leave from home/office and get disconnected from home/office wifi and enter the streets , the mobile network and data network just disconnects and not able to reconnect to Telstra network.

@Telstra thumbs down, halving my home internet speed before I could “update” to a better plan ie pay more. How is this not some form of gouging? All of a sudden streaming services stopped working.

telstra is either having an outage rn or being a jerk cause my home pc’s are COMPLETELY disconnected from the internet and i know another telstra user in a different state is having the same issue rn phone is connected fine but pc won’t pick up any telstra network

Don’t know what everyone else is experiencing but the @Telstra mobile service is so poor recently.. I’m thinking of purchasing some carrier pigeons..

@Telstra have been on hold for 50 mins now and yet to speak to a human about an unplanned nbn outage here since 6am this morning