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Telstra

Telstra outages and service status in Thirlmere, New South Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Thirlmere, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Telstra

Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thirlmere, New South Wales

The most recent Telstra outage reports came from the following cities: Couridjah, and Brownlow Hill.

CityProblem TypeReport Time
Couridjah Phone 9 days ago
Brownlow Hill Internet 21 days ago

Community Discussion

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Telstra Issues Reports Near Thirlmere, New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • AllanHobbs55
    Allan HobbsπŸ‡¦πŸ‡Ί πŸ‡ΊπŸ‡¦ πŸ‘ (Quadvaxxed) (@AllanHobbs55) reported from Menangle, New South Wales

    @Telstra I can give you a heap of unsatisfied Telstra customers who have tried to get issues solved and your customer support has no idea what to do. Then your customers gave to look for others to help.

  • Klyde77
    Jason King (@Klyde77) reported from Picton, New South Wales

    What disgraceful service @Telstra. Been in new house for more than 2 weeks. Only 4 days of NBN working. Told they would be here on Saturday between 8am and 12pm. Waited all day and then called Telstra to be told NBN will be back on Wednesday. Disgraceful.

  • martyvis
    Martin Visser (@martyvis) reported from Yerrinbool, New South Wales

    @mverbloot @NBN_Australia @iiNet I don't think so. I've been delighted with the 50/20 service via copper. But something hit the aerial lead-in cable at 3:30 Monday morning 3 weeks ago. A neighbour on Telstra was restored within days but for some reason NBN can't supply a tech with a ladder Β―\_(ツ)_/Β―

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WazzaGc
    wazza_gc (@WazzaGc) reported

    @CoaltrainHunter @AnikaWells She's trying to playoff negative public sentimate at Telstra by coming across as someone authoritarian. She doesn't know much, she did say just use wi-fi calling during the outage.

  • robyntan
    Robyn Tan (@robyntan) reported

    I want a refund for my telstra service. @M_McCormackMP @SenSHenderson @sarahinthesen8 What is the model and manufacturer of Telstra GPS engine? Where is the firmware release document for the GPS fault that was ignored?

  • SarahMoloney36
    Sarah Maloney (@SarahMoloney36) reported

    @dailytelegraph And poor programming!! @Telstra @AlboMP

  • NewsTongueX
    NewsTongue (@NewsTongueX) reported

    πŸ”΄ Telstra outage caused by missing software update, undocumented design change Telstra blamed a missing software update and an undocumented equipment redesign for last week's nationwide mobile outage. During maintenance on the Melbourne network time protocol (NTP) server, the device reset to a 2006 date due to an underlying software configuration. The incorrect date propagated across the network, invalidating authentication certificates and leaving customers unable to place calls or access data. Telstra operates three NTP servers in Melbourne, Sydney, and Perth.

  • BareSware
    housecracker (@BareSware) reported

    @realTomHamilton @Telstra you received your food, it just took longer than expected. you can tantrum and act entitled, maybe you'll get a free garlic bread next visit if they're feeling nice, or accept the apology and get ******** on with your life. which way warrior?

  • vonkittenmask
    Peter von Kittenmask (@vonkittenmask) reported

    @Telstra Good PR, this. Short term, the outage was a bit of a disaster, but accepting responsibility and learning from it internally is the right way to move on. Crazy that something as simple as NTP can cause a rolling cascade, but that's the nature of the beast.

  • TheCyclonesSka
    Tony Walton (@TheCyclonesSka) reported

    @Telstra "Sorry we let you down"!! What a load of spin bullshit!! You are nothing but GREEDY ARSEHOLES who aren't putting money into infrastructure, despite your bullshit!!! You never **** up raising your prices, do you?!! GREEDY ARSEHOLES!!!

  • ravirockks
    Dr Ravi Nayyar (@ravirockks) reported

    As per Telstra (Submission No 7.2 to the 000 Inquiry) thus far: - Maintenance work on timing equipment --> Telstra restarts the box. - On restart, the GPS card didn't work as expected because of an intentional design change to fix an earlier issue --> GPS PNT flaw was triggered.

  • ravirockks
    Dr Ravi Nayyar (@ravirockks) reported

    '... if his Telstra landline was down, given the patchy mobile signal in his area, he or his wife or son would have to get in the car in order to call Triple Zero.

  • jonwoodcroft
    John Woodcroft (@jonwoodcroft) reported

    @sarahinthesen8 Sarah, thanks for conducting the Telstra Enquiry. I see two key issues I The equipment maintenance failure II The infrastructure configuration didn't confine the outage to one region or state. Infrastructure needs to be rebuilt so future outages are confined.