Telstra

Telstra Outage Report in Thirlmere, Wollondilly, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Thirlmere, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Thirlmere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Thirlmere, Wollondilly, State of New South Wales 01/24/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Thirlmere, Wollondilly, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

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Telstra Issues Reports Near Thirlmere, State of New South Wales

Latest outage, problems and issue reports in Thirlmere and nearby locations:

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

  • BrettHolliday83 Brett Holliday (@BrettHolliday83) reported from Sydney, State of New South Wales

    Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Customer service LAZY at @Telstra

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra No joy but we have a theory. I think there is a problem with the One Number architecture. We just tested our theory. I think One Number is at the account level and not phone level. We have one payment account, two phones and two watches on it. We can have both on one phone only.

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • Themaninasuit Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales

    @Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.

  • blerns3 Brett Lerner (@blerns3) reported from Sydney, State of New South Wales

    @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

  • Shivanigo Shivani Gosain (@Shivanigo) reported from Sydney, State of New South Wales

    Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra We had no problems when we had separate accounts and two bills, or were with another provider. Since we have one billing account and two phones we can’t get both watches working.

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    So @Telstra after almost a year of a broken feature, the usual suggestions of delete the app and try again, multiple chats, tweets and hours on the phone, in store and on email. Your official response to the problem is that it’s a security feature to prevent a user login to…

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra I did that. I’m in IT and network infrastructure roles myself - but when reporting the options are too restrictive and don’t include “messaging only from my Apple Watch isn’t working”.

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • boypage 𝚋𝚘𝚢@𝚙𝚊𝚐𝚎:~$ (@boypage) reported from Sydney, State of New South Wales

    @VinceRugari I'll be switching my mobile to Optus now that the Telstra 𝘔𝘺 𝘍𝘰𝘰𝘵𝘣𝘢𝘭𝘭 app now becomes merely a scoreboard. And will pay the $8.99pm for Paramount. My dad has Foxtel so I can use his login for Foxtel Go. But I'll not bother with Stan. It's a private tax I can't afford.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Moods1915 Dave (@Moods1915) reported

    @LaurieOakes Could not agree more, particularly when you’re caught in the middle of #NBN and #Telstra fighting over who has to fix problem (hardware or software?)

  • chicpussykat “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal @KensingtonRoyal I was employed with Telstra for 5 years in two of their hotline call centres, outbound sales calls call centre , then inbound customer service support (Chatbots are lazy CRM junk!) call centre. Telstra sells Foxtel. Me on dole $0, my own home phone disconnected.

  • chicpussykat “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal @KensingtonRoyal I was employed with Telstra for 5 years in two of their hotline call centres, outbound sales calls call centre , then inbound customer service support (Chatbots are lazy CRM junk!) call centre. Telstra sells Foxtel. Me on dole $0, my own home phone disconnected.

  • MyNameIsMurray Murray (@MyNameIsMurray) reported

    @sandmanute @senatorbabet @corybernardi Yes, because buying back gold you've already sold, and companies like Telstra, all at a massive loss, is something a government would do. That's just silly. And the ALP did eventually buy back the Telstra copper network for the NBN rollout... before the LNP screwed it up.

  • chicpussykat “Sash” Emmanuelle Somerset-Beauverie (@chicpussykat) reported

    @KensingtonRoyal @KensingtonRoyal I was employed with Telstra for 5 years in two of their hotline call centres, outbound sales calls call centre , then inbound customer service support (Chatbots are lazy CRM junk!) call centre. Telstra sells Foxtel. Me on dole $0, my own home phone disconnected.

  • ravirockks Ravi Nayyar (@ravirockks) reported

    '... standard mobile tests cannot reliably detect the firmware issue in all cases and that Telstra only discovered it after using advanced technical procedures. 'TPG Telecom has confirmed to iTnews that more Samsung handsets with the problem are starting to come to light.

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @TheRiverCard @SincDavidson Boost resells the full Telstra network in terms of mobile. NBN you don't need Telstra's network. Superloop/ABB much better.

  • AlexAtkins17 Alex Atkins (@AlexAtkins17) reported

    Our country is going backwards. Institutions & utilities we took for granted are crumbling into disaggregated profit-hungry non-service providers. Telstra sent me a link for a free nbn upgrade & it cost me $230 FOR NO SERVICE!

  • freight_gate Freight Gate (@freight_gate) reported

    @ThinkCriticalSo Banks are down in #Australia, @telstra and @NBN_Australia reportedly having issues. Telstra have their own cloud platform why would they be outsourcing their own dog food to AWS? That company is rudderless.

  • Natasha19317558 Natasha (@Natasha19317558) reported

    @LaurieOakes Telstra! Just wait til u have internet problems & NBN co & Telstra each argue that it’s NOT their job to fix. It went on for 6mths for us with 12+ home visits & umpteen phone calls. Tortuous & painful. I hate them & Medibank Private! Ironically they raise my blood pressure 🚀 🤯