Telstra Outage Report in Tumbarumba, New South Wales

Problems in the last 24 hours in Tumbarumba, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Tumbarumba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I call for the member to be no longer heard (@Olfella) reported 2 minutes ago

  @PCKJ3627 @rubin_angela I left Pennytel because they are forced to use second rate Telstra network and now with amaysim full Optus network.

• 
  Larissa Wilson (@LarissaWilson9) reported 2 minutes ago

  @rubin_angela Telstra is the only non government service provider that makes me cry. No customer service whatsoever. None.

• 
  Stephen Angara (@ooy33h) reported 3 minutes ago

  @FyrozeC Absolutely Rediculous & Unacceptable @Telstra I pay premium for below average services with you. Not only do you have an unplanned Internet outage but you have a Planned 3G/4G mobile data outage at the same time over a 2 week window. So your backup Simcard is useless. What a joke

• 
  AngryNana (@AngryNana4) reported 7 minutes ago

  @CGrandma55 @rubin_angela Even that doesn't work with Telstra. The senior managers in Australia who could fix things have no interest in even hearing from Australian customers about how abysmal their call centres are. BTW if you only spent an hour trying to get a simple answer, you did well.

• 
  DJG (@djg1357) reported 9 minutes ago

  @Telstra Frankly the worst customer service I have experienced in my life - no joke - anywhere.

• 
  Judi Tucker (@Petapann) reported 12 minutes ago

  @rubin_angela I used to work for Telstra, it was embarrassing, I often avoided having to say who my employer was. That was in the late 90’s, so sad that they still haven’t learned. Been with iiNet 15 years, when they were a little start up in WA. They are now #2 they understand service.

• 
  Jason Andrade (@jasonandrade) reported 16 minutes ago

  @KayeJon32736745 @rubin_angela So why do people continue to do business with them is what puzzles me. There are so many many other companies that offer the same services better.. Many of which build their products on a Telstra platform but shield you from Telstra’s customer service..

• 
  Carolyn Wright (@Cazoperadag) reported 16 minutes ago

  @Telstra I’ve done all the turn off, take out plug, re- plug stuff. No lights. There aren’t more suggestions on your link. I raised a fault case at 10.04 this morning. I keep getting put back to the ‘we’re very busy’ message and can’t get a resolution. I think I need a new NBN box.

• 
  Question Everything (@QuestEvrythng) reported 17 minutes ago

  @bullnala @rubin_angela Sadly not always. But if you keep tagging them daily they get around to you eventually. Ombudsman is a much quicker route plus you have the satisfaction of knowing Telstra get hit with a $500 admin fee for every complaint. I’ve found the TIO to be really helpful

• 
  Wild Goose (@lwlulu350) reported 19 minutes ago

  @rubin_angela I had unexplained increase in bill/plan. Only way I could speak to real person was to pretend I wanted to buy something. No help. Went to local shop. Spoke to real person. Still no luck. Paid bill but @Telstra customer service absolutely sucks! Still have no idea about increase!