Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (34%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (4%)
-
TV (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
||
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
-
Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
-
Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
-
Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?
-
Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
-
Allan
(@28061914mary) reported
from
Sydney, State of New South Wales
@theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
-
janet albrechtsen
(@jkalbrechtsen) reported
from
Sydney, State of New South Wales
Of all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
-
Mark Tossell
(@MarkTossell) reported
from
Sydney, State of New South Wales
@Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.
-
Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
-
Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
-
Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
-
bigaza2151
(@bigaza2151) reported
from
Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
-
😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³
(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
-
Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
-
Countess FrightBat ~ “The Evil One” ~ Нечистый
(@CorruptNSW) reported
from
Sydney, State of New South Wales
@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
-
Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
-
Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@geplusda Telstra doesn't work at the moment. I need to do something. I have been advised Aussie Broadband by a few people
-
Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Darren
(@DoodyDarren) reported
@Louise_J_17 @Dorothy23897725 @AlboMP The coalition has never saved us from anything. All they know how to do is destroy, corrupt or sell. Medibank. Medicare (WIP) NBN Airports. Ports. Combank. Telstra. Carbon price. ... ... ...
-
Max Williams
(@Maximasaurus) reported
@Telstra Internet and phone down at Tambo Upper Victoria, but the site says there is no outage, what is going on?
-
ATaylor
(@Purpleminutes) reported
Dear @Telstra, you are getting ridiculous now. Sending a message to say " your prepaid service will expire on 31/01/23" .... recharge is actually current until 03/03/23 and today is 07/02/23 🙄🙄
-
Elon Musk's left NUT! Parody. 🌈🇺🇦
(@IanSamuels3) reported
Anybody having problems with the telstra app?!
-
💧 Frank Flobster
(@Frank61pc) reported
@tingeling_au No but I'm starting to look around. My problem is that many companies seem to use the Vodaphone network but I only have a Telstra tower nearby.
-
Paddo 🇦🇺 🏇🏏🎣⛳️🐕🐈🐐🐓🦆🐂
(@padders001) reported
@Batman2242 We live in the country on a farm. Telstra mobile reception is awful to non existent ( but better than Optus, vodafone etc) and we have ADSL2 for the internet with NO chance of getting the NBN here. Hence the landline which I use daily and mobile...
-
Max Williams
(@Maximasaurus) reported
@Telstra when I check there it says "there are no known outages at this address", yet internet is still down. Is there any ETA on restoring it?
-
ClericBard
(@clericbard) reported
@propertyofKJ @Telstra @Optus Home or mobile? Swore off telstra after they coerced me into a contract while I was drunk (Long story). Optus spent months screwing me around without a home line recently with the floods. Aussie Broadband gets many thumbs up for customer service and so far so good.
-
paddybluett
(@paddybluett1) reported
@Telstra please help. Small business account holder who has had no service for 5 days. No landline, internet, wifi. Cant operate. In regional QLD and have been told to drive 6 hours roundtrip to verify my id in a Telstra business store. Need help, please.
-
Dushi Albaneasy
(@bingewatchers1) reported
@Telstra hi there, this is getting really frustrating that I have full bar of 5g connection but when on the training travelling from Blacktown to Townhall. The video quality is so poor. It’s like I am back in 1900s. You really need to do something about this!