Telstra Outage Report in Turramurra, Ku-ring-gai, New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Turramurra, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Turramurra, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 9 hours ago |
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Sydney
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Internet | 11 hours ago |
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Sydney
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Internet | 13 hours ago |
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Sydney
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13 hours ago | |
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Sydney
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Phone | 14 hours ago |
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Sydney
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Internet | 20 hours ago |
Community Discussion
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Telstra Issues Reports Near Turramurra, New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Anthony Pham (@exploreeats99) reported from Sydney, New South Wales@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
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Enschway (@Enschway) reported from Sydney, New South Wales@stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out
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SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, New South Wales@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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MsChez 🦘 (@Aussiegirl126) reported from Sydney, New South Wales@MicrophoneJock @Optus Wrong @telstra has no support put in place.
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
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MsChez 🦘 (@Aussiegirl126) reported from Sydney, New South Wales@Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE
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Chris Rauchle (@chrisrauchle) reported from Sydney, New South Wales@phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)
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Stewart Walton (@StewartWalton) reported from Sydney, New South Wales@Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.
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MsChez 🦘 (@Aussiegirl126) reported from Sydney, New South Wales@Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra
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Sherif Mansour (@sherifmansour) reported from Sydney, New South Wales@philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@macsween_prue @Telstra I think there may be bats in your belfry Prue, cutting off the 5G signal. Hard to blame Telstra for that.
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Steve King (@steveathon) reported from Sydney, New South Wales@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Houman Katuzi (@houkat007) reported from Sydney, New South Wales@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
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MsChez 🦘 (@Aussiegirl126) reported from Sydney, New South Wales@NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.
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Sherif Mansour (@sherifmansour) reported from Sydney, New South Wales@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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MsChez 🦘 (@Aussiegirl126) reported from Sydney, New South Wales@renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though
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Matthew Edwards (@medwards87) reported from Sydney, New South Wales@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.
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MsChez 🦘 (@Aussiegirl126) reported from Sydney, New South WalesHi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra
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Steve (@chuppa) reported from Sydney, New South WalesGees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Virginia Lette (@virginia03) reported@Telstra I don't have a reference number. I have spent multiple times on the phone to your team and multiple chats through the app and then an hour on the phone this morning only to be cut off. Fair to say I'm furious now. What do you need to fix this.
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Virginia Lette (@virginia03) reportedYesterday I switched to @telstra. Have spent 24 hours trying to resolve one simple issue. Have been told a) it's resolved - INCORRECT. b) it's fixed but will take an hour to update - NOPE. c) can't be resolved as I'm on business plan - LIES. d) then on phone an hour, dropped out.
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Dean Knight (@knightd73) reported@cottonfarmgirl Agree had a proper Telstra tech my house to look at issue said even at 1 km from local exchange forget ADSL let alone NBN why I only use mobile or data dongle ironically my grandfather was his instructor in the PMG days
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BIRRR (@FixBushInternet) reported@cottonfarmgirl Do u only use mobile broadband? Do u have another connection type that u could use wifi calling on ? Telstra are apparently upgrading the network in emerald which has caused some issues - well that’s what we were told in March / April. Do u want us to reach out again to @Telstra
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hellhound004 (@hellfire_inc03) reportedRight another rant here I swear this will be the last one well I hope but for some reason @Telstra and the nbn service has just stopped and I’ve come to a conclusion that the Telstra pit out the front is to blame as it’s broken and had not been fixed so water is getting into it.
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Smart Compliance (@BrettWalkerToGo) reported@Telstra possibly the worst NBN customer service in Australia. 2+ hours on “Gold Member Support” app, 🤡🤡🤡 and been driven in circles by anonymous offshore helpers too polite to admit they cannot really help. I need a technician on site. PLEASE HELP. #NBN
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Troy Coleman (@CrimsonPlatypus) reported@Telstra Hey guys, did a tower fall over in Wentworth Falls (2782)? Had no service on multiple devices all week
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Elsa Maria Rose (@BarbiVonGrief) reportedso the NBN has gone into caretaker mode. So when the keys to the Network are handed over to the new incoming Government tomorrow, I assume that the lights on my blackbox will stop flashing... The blue light on my Telstra Modem will return Green Erm is it an 8:30 am start then?
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Virginia Lette (@virginia03) reported@GrantWPhilpott @Telstra @amaysimAU Thank you for this tip. I have never been with Telstra, took me over 25 years and then I switched to them yesterday. I have never felt so disappointed and angry at incompetence.
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A Flying Brick (@The_FlyingBrick) reported@LaurenThemself Just MMS in general, it took a week before my mum got the message that I was rona possitive. Thankfully I'd sent it to my dad and to her again on discord so I was able to get supplies that night. I think its just the network since we all use a Telstra one.