Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 01/10/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened

  • Gloreen_Goldin Gloreen Goldin (@Gloreen_Goldin) reported from Sydney, State of New South Wales

    @Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra

  • claudiajayne_ Claudia Jayne (@claudiajayne_) reported from Sydney, State of New South Wales

    Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • hollingsworth Tony @OmptyMedia (@hollingsworth) reported from Sydney, State of New South Wales

    Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.

  • Shagdush Greg Edwards (@Shagdush) reported from Sydney, State of New South Wales

    @Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.

  • MopOfVirtue The Mop of Virtue (@MopOfVirtue) reported from Sydney, State of New South Wales

    @Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia promises promises nothing but broken promises.

  • kollectivekook courtney✨ (@kollectivekook) reported from Sydney, State of New South Wales

    I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.

  • milczy Laura Milczarek 🇦🇺 (@milczy) reported from Sydney, State of New South Wales

    People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • HannoAU hanno ☯︎ (@HannoAU) reported

    @kultcuz cya on the telstra 24/7 service baj u scum

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    Hay @telstra are you aware that the commonwealth COVID tracking app doesn’t work when you are out of the house if your service provider has failed to provision your phone. Please fix your stuff up. #auspol

  • vantrancan Van Tran (@vantrancan) reported

    Thanks to @Telstra’s team - I have now recharged with @VodafoneAU so I could file a complaint with the TIO. How’s that for some irony? Worth the $50 recharge. Wish #telstra was able to activate my service after 7 days but nope. It’s now 5:40am - a 4 hour ordeal.

  • vantrancan Van Tran (@vantrancan) reported

    @Telstra still waiting for my prepaid service to be activated a week on...your team told me to text for help, need you to activate my service first. Complaint to TIO warranted.

  • GamerAsighlum ASIGHLUM (@GamerAsighlum) reported

    Dear @Telstra I’m hear to inform you that your customer service is the poorest customer service experience I’ve had , waiting over 24 hrs without a result, your messaging app is poor and I can’t call because your system has become a VIP only service

  • iAmAwtharize 8000FingersIntl (@iAmAwtharize) reported

    Share price of @telstra $3.50 , customer service and consumer care, price should be 0.35c #Telstra #ACCC

  • Phire1Solutions PHire1Solutions (@Phire1Solutions) reported

    @telstra why is it that a telecommunications company like u allows your Telstra shops 2 sell products that they cdon’t understand and then maroon the poor schmucks that have purchased said products. I have waited 3 weeks for u 2 provision the phone you sold me FIX IT. #auspol

  • PDenvir Patrick Denvir (@PDenvir) reported

    @craigreucassel @NBN_Australia @Telstra Follow up to previous comment, big shout out to Telstra & nbn who again failed to install nbn service, and managed to not even let us know they were not turning up. 8 months and thousands lost from **** comms and worse service. Omdudsman next. How have you a license to operate?

  • 0watchthisspace db (@0watchthisspace) reported

    @Telstra WTF your app still not working and still not answering calls and sending customer service to the ******* app. Typical customer service in this ******* country @ScottMorrisonMP #auspol

  • mithoroughbred Mitchell ralph (@mithoroughbred) reported

    @Telstra where I've lived just 5 minutes out of scone for almost 5 years now the mobile internet here has gotten progressively worse up until right now where I'm getting 0.1mb down!!!!!! I have called and asked for it to be looked into for years and constantly get ignored!!