Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really
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James Stadnyk
(@jamesssydney) reported
from
Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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Robert Fairhead 📚🤔
(@tallandtrue) reported
from
Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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Andrew Kenyon
(@old_n_cranky) reported
from
Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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Anthony Clark
(@AnthonyClarkAU) reported
from
Sydney, State of New South Wales
Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.
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Aziz ^_^
(@Azizalamri16) reported
from
Sydney, State of New South Wales
@Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra Thanks for reply. I have been told issues will be resolved in 24/24
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Muz
(@MStevensonAU) reported
from
Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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John Hall
(@jphall707) reported
from
Sydney, State of New South Wales
@telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.
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Marco Nero
(@MarcoNero) reported
from
Sydney, State of New South Wales
@Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.
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intersticia
(@intersticia) reported
from
Sydney, State of New South Wales
@Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!
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A.Banuelos
(@thecoogean) reported
from
Sydney, State of New South Wales
@Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles
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scott doorey
(@scottdoorey) reported
from
Brooklyn, State of New South Wales
@WazzFi @martyn_rees @TheWLAN @Telstra @Stephen__Cooper Exactly. How hard can it be to build a standalone event Wi-Fi network within MCEC....
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Yaakov - יעקב
(@yaakov_h) reported
I can’t get any @Telstra data signal at the moment either so if you need me I’ll be on 438.1125 MHz as well as AllStar node 55421
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Stacey❤💙🏆
(@_Stacey1987) reported
@nicksplitter Vodafone do that when you sign up but you can log in to your online portal afterwards and cancel the DD and go back to paying how you want. Maybe Telstra do that too?
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Tebz Go
(@TebzGo) reported
@RubeePlays The whole family is on boost. Apparently it used the full Telstra retail network not it's mvno... Whatever that means. Anyway. The 12 month plans are spot on for value. And no one is family has complained at all
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George Cupac
(@CupacGeorge) reported
@Telstra Yes, when I visit my family in McKellar, I basically give up on my phone, it like dial-up speed. And and NBN doesn't work because the house is too far away.
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luke
(@luke_mots) reported
@ConcreteIdeasx @Markedw @Telstra Yeah I just like the idea of never having to worry about it going up and it's cheaper than what I pay now of 119 a month but nbn really did suck here I didn't have much choice
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Cyntech
(@Cyntech) reported
@Telstra @wwwendoss (I'm in Windradyne and getting no service, which is on the other side of town from Kelso)
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Tim Lindsay
(@DocTimLindsay) reported
I don't know whether to be reassured or demoralised that @Telstra @NBN_Australia support is even worse than my UK provider. Why do so many corporations seem to be racing to the bottom of the customer support barrel? @Qantas is another Aussie company sadly leading the charge.
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Tania Lewis🇦🇺
(@TaniaLe84494434) reported
@IreneMayPearce1 Blows my mind that she won't even help him with that. She just needs to say yes in person at telstra shop
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wwwendos Aus Social :)
(@wwwendoss) reported
@Telstra W/o mobile date or internet, that's a bit hard to do. Waiting an average of 10 mins for seconds of mobile service before it drops out again. Friend advised by Telstra of red major incident in Bathurst/Lithgow...just trying to find out more as I have staff to pay- no banking.
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George Cupac
(@CupacGeorge) reported
Why is my internet always dropping out ? I thought Telstra had the best service in Australia.