Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 11/24/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • swandives Georgina Swan 🎣 (@swandives) reported from Sydney, State of New South Wales

    @Telstra Please help. Have tried everything and need to speak to someone. Still waiting on a SIM after three weeks and getting desperate. There doesn’t seem to be any way to contact you.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Can u fix my internet pleasssssse it’s been down for 4 days !!!!!

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • StewartWalton Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales

    @Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.

  • Enschway Enschway (@Enschway) reported from Sydney, State of New South Wales

    @stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out

  • AnneGor77871669 Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales

    @jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now

  • WoolfordBruce bruce woolford (@WoolfordBruce) reported from Sydney, State of New South Wales

    @marcuskelson We pay 70 per month for unlimited broadband and home phone (myrepublic). 15 per month each for Aldi mobile. Unlimited calls etc and more data than we can use. So $100 per month total. Aldi use Telstra network.

  • TrentWPS Trent (@TrentWPS) reported from Sydney, State of New South Wales

    @Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @marcuskelson @AussiemacJ @Telstra Took us 147days to get a existing service connected & now half the download speed for what we pay........but the real problem is the LNP Government that destroyed our NBN 👎🏽👎🏾👎🏿💩🤡💩💸💸

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    @Telstra are just plain hopeless. Have been trying since May to fix a Telstra “error”....up to call 46 and each time assured it is fixed. Even have emails saying fixed but still NBN speed 0.002!!! World class!!

  • PeterIacono Not Your Regular Baby Boomer (@PeterIacono) reported from Sydney, State of New South Wales

    Thank **** the Telstra tracker is there to tell me the game is more intense.

  • NickyWill100 Nicky Williamson 🌏✈️🌏✈️🌏 (@NickyWill100) reported from Sydney, State of New South Wales

    Hi @Telstra I just got a text from you with a Verification Code I didn't ask plus a broken link on your website. There is no one live to speak to about this security issue. Can you please tell me what to do asap. I know a lot of people who've had their sims scammed.

  • sweetcandie43 candy (@sweetcandie43) reported from Sydney, State of New South Wales

    @ACurrentAffair9 Also #telcos telstra charged me for a #service, a land-line service for #twoyears , at a previous address, I notified them it was from 2012-2014 . Every month, but continue to bill me by email, as they did not have my residential address aa I told them

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    @Telstra My case manager calls me weekly but its the fact he cannot provide me a target resolution date that's the biggest problem and that's because there's a lack of updates from the technicians on the ground.

  • bigtruth2 hometown hero (@bigtruth2) reported from Central Coast, State of New South Wales

    Gets better 19 calls later an hour after being promised for the 4th time to fix disconnected. No return call. Activated email return call an hour ago no return call. Should have a unit of MBA on @telstra called “how to lose customers “

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra This has been going on for months. Have to toggle airplane mode off and on to get a connection. Their ‘solution’ is to disable 4G and only use 3G 🤔

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra have been having issues with internet speed at Glenhaven.m NSW 2156 for days now - could someone please let me know when this issue will be resolved - hard to run a business with your network service. Thanks

  • sweetcandie43 candy (@sweetcandie43) reported from Sydney, State of New South Wales

    @ACurrentAffair9 Telstra for 2 years owe me $1000 plus interest, #telcos quick to take my money, but when I #complained they closed it a few times, yet quick to bill me, even when I contacted them #monthly telstra, how dare they bill me for a service I did not have #media #7NEWS #9newsat6

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @au_bizcoach NBN can't even provide a working service now....pay for 100 was getting 43, moved 350m took 15days to reconnect now get 23 still paying for 100....whilst they work on it.....NBN totally stuffed up by LNP Government in particular Abbott/MT/Murdoch. Sell it to telstra & FO LNP Govt