Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 12/02/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • AnneGor77871669 Anne Gordon (@AnneGor77871669) reported from Sydney, State of New South Wales

    @jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.

  • Enschway Enschway (@Enschway) reported from Sydney, State of New South Wales

    @stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • StewartWalton Stewart Walton (@StewartWalton) reported from Sydney, State of New South Wales

    @Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • skybluedavidb David (@skybluedavidb) reported

    Working from home and @Telstra advises of an NBN outage for approx 3 hours from 2.30pm to 6pm today. What time do they advise of this outage? At 3pm……

  • rasput1nn dteeeee (@rasput1nn) reported

    I reach out to Telstra to cancel it and they said I can cancel within 12 hours of the order l, I then get transferred to someone and I’m told it’s unable to be cancelled ! The disjointed service is unbelievable

  • LukeBaggs Luke Baggs (@LukeBaggs) reported

    @Telstra No. Still very slow... unable to stream videos or participate in video meetings. I can't call the faults line ... too busy to dedicate that time waiting on the phone.... but just wanted to make sure techs know that Orana Road Ocean shores NBN is still very slow and unusable

  • avaaum ava (@avaaum) reported

    @NBN_Australia I’ve reached out to my ISP multiple times over the past 2+ weeks. Both Telstra and Optus are reporting NBN network outages in my area. The upstream light is blinking on the NBN box, and there’s no online light. It’s been 2 weeks now and you still haven’t addressed the issue.

  • mastafrooper Rycott (@mastafrooper) reported

    @Telstra @Telstra POP is also not working. Both are rejecting credentials while webmail works. I tried it on other PCs and with other email clients. The same on all of them.

  • M_APatrick Mark Patrick "there is no spoon" (@M_APatrick) reported

    @maven501 Stolen wages. Non indigenous CEO's and CFO's in control of "Aboriginal corporations" embezzling monies never repaid, receiving minimal sentences. Monies diverted by governments to yt corporations in control of housing works never done. Telstra. Funeral Funds. Go look.

  • silverex331 silverex (@silverex331) reported

    @rossco1304 @skybluedavidb @Telstra I arranged a phone for my Dad when he moved into nursing care. It's separate to land lines and uses the mobile network and he kept his old number. Was easy to set up. Bills came to me. Let me know if you want to contact them and I'll give you the details.

  • estelle_landy Estelle Landy (@estelle_landy) reported

    @Telstra the most useless corporation to exist.. Spent 24 hours with their online customer service over 3 days all saying they have fixed yet done nothing Awesome now being flood effected + having to follow up something that I have been told now by 12 people is "fixed"

  • scifikate Kate (@scifikate) reported

    My phone rings, I answer, lady on the other end announces she’s with Telstra Me: We don’t have an account with you Her: It doesn’t matter, there’s an issue with your line Me, revving up for a full blown rant: You should know I used to work in customer supp- *click*

  • SunshinesAsthe Sozzy d'Sunshines (@SunshinesAsthe) reported

    Telstra connection on the T4 line is always crap! CRANKY!