Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 02/28/2026 23:20

February 28: Problems at Telstra

Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • NicholasWCole Nicholas W Cole (@NicholasWCole) reported from Sydney, State of New South Wales

    @Telstra Yes. If I hadn't I wouldn't be complaining about customer service. This is not my first rodeo.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.

  • ajep Andrew Jeppesen (@ajep) reported from Sydney, State of New South Wales

    @Telstra Can you explain why my Telstra “Smart” Modem has switched over to Telstra's mobile network 8 times in the past 2 months

  • MarloPerry Marlo Perry (@MarloPerry) reported from Sydney, State of New South Wales

    @Telstra ADSL and no timeframe given. The net is down more often than it’s working and so temperamental.

  • b0j0wb3b3h Barbra Jane (@b0j0wb3b3h) reported from Sydney, State of New South Wales

    Ugh @Telstra coverage has been so spotty on the train - City Circle and Parramatta way. WTF is going on

  • fakescottsumner Scott Sumner (@fakescottsumner) reported from Sydney, State of New South Wales

    Got hung up on by @Telstra today because I asked for a resolution (a couple of times 🤬) to a delivery issue...called back and dealt with a guy called Sherwin who was completely fantastic with dealing with an angry me (and solved my issue). We need more Sherwin’s in the world!

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • iYousef911 𝖄𝖔𝖚𝖘𝖊𝖋 𝕬𝖇𝖚 𝕾𝖆𝖑𝖑𝖆𝖒𝖆𝖍  (@iYousef911) reported from Sydney, State of New South Wales

    @Telstra When are going to support eSim for iPhones

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Playing the call the Telstra number the error message says to call and getting transferred around to different people that can’t help then being put through to the exit survey after wasting time and nothing being done

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra @adambspencer How can @Telstra push 5G when #telstra4G #fails .. I’m in Sydney CBD out in the open by the Sydney Town Hall and only 1 signal bar on your atrocious network all the way up and down George St

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra Damn. I’m buying my iPhone 11 outright and I’m on Aldi pre paid, they use the Telstra network.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • cruticus Chris De Bonis 🤙🌱 (@cruticus) reported from Sydney, State of New South Wales

    @Telstra you screwed up my delivery for my iPhone 11. You only put the name of my building & suburb! Wtf. And I know in my building 3 other people had the same issue. Let’s hope they weren’t you guys. Doesn’t look good. Why pay a premium service when it’s not returned 🤔

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia promises promises nothing but broken promises.

  • NicholasWCole Nicholas W Cole (@NicholasWCole) reported from Sydney, State of New South Wales

    @Telstra Yes but apparently no one on your live chat actually wants to help. Been without internet since 5:30am. That's 11hrs. In internet time that's about 3 months. 😂

  • MayorDarcy Darcy Byrne (@MayorDarcy) reported from Sydney, State of New South Wales

    @Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.

  • tsTweet85 Talwinder Singh (@tsTweet85) reported from Sydney, State of New South Wales

    Port my connection to Telstra and got stuck from last 4 days. Can someone help on this@Telstra

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @Telstra No way is Telstra ......Australias best network.......still cant manage a simple move from one connected service to another connected service, almost 105 days now.......but tried to charge for 3 bundles 👎🏼👎🏿👎🏽🤖🤖🤖

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • FreezeSPreston 🗑️🔥 (@FreezeSPreston) reported

    @dan_or_dc Nah, **** Telstra. They're terrible with that sort of practice.

  • myknittingwool myknittingwool (@myknittingwool) reported

    Is telstra down in southern Tasmania

  • wilhodgamer USS ENTERPRISE D (@wilhodgamer) reported

    @ftDerpy Well let's see I haven't played like I usually do since my crap ton of an internet decided to go unstable Telstra is like "oh yeah we'll fix it and they made it worse"

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @Telstra It’s unquestionably a backend database relationship issue where my usage data is not connected to the web portal… I can tell from this end, but your staff can’t without my password apparently. Circus music continues to play. 🎠

  • Curky9 Curky (@Curky9) reported

    @auspost what is AP going to offer Australians? Can you match Telstra? How about free mailing of letters to help people keep in touch, not all people have access to social media or email! Well done Telstra, free calls Australia wide from public phones.

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @Telstra In the browser and the app and everywhere. I’ve provided detailed screenshots and even HTTP error codes from the chrome web inspector. Every possible effort my end. It’s now with TIO and on it’s way to ACMA as customer abuse if not addressed shortly.

  • remoteAndie RemoteRAN 🫀 (@remoteAndie) reported

    @GarthDryland @AprilDi82198376 @TelstraAU I only went back as they were the only option for service where I was living. Now I can go with someone else, and I’ll go with literally anyone or anything other than Telstra ever again.

  • remoteAndie RemoteRAN 🫀 (@remoteAndie) reported

    @Telstra I can’t even tag the right #telstra apparently. Please help me.

  • tudorgrrrl Alison (@tudorgrrrl) reported

    @stufromoz If I have they've been screened out. But the texts are annoying as ****. Why can't Telstra etc stop these things?

  • OgilvyTim Tim Ogilvy (@OgilvyTim) reported

    @Telstra Thanks. When the first Telstra complaints person rang me in response to my complaint, he hadn’t even read the file and tried to make me explain from scratch. This is explicitly customer abuse under ACMA’s consumer protection (TCP) code.