Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 11/21/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales

    Hey @Telstra your contact centre is awful.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Telstra 4G is still **** in the airport train tunnel.

  • traceys27 tracey27 (@traceys27) reported from Sydney, State of New South Wales

    Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

  • MsMelM MelanieM (@MsMelM) reported from Sydney, State of New South Wales

    I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

  • SPECCAPITAL SPEC Capital (@SPECCAPITAL) reported from Sydney, State of New South Wales

    On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    @Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

  • NarracottMick Michael narroctt, (@NarracottMick) reported from Sydney, State of New South Wales

    ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

  • usaussie01 David Brown (@usaussie01) reported from Sydney, State of New South Wales

    @MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽

  • goober_au Goober (@goober_au) reported from Sydney, State of New South Wales

    @Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • iMaximusTrade Max Imus (@iMaximusTrade) reported

    @Optus @VodafoneAU @Telstra Please make calls to Ukraine free of charge. Help your customers needing to connect with family, friends and loved ones in Ukraine. #FreeUkraine #callstoukraine #freecallsukraine

  • LesleyDewarAU Lesley Dewar Wealthy Woman (@LesleyDewarAU) reported from Busselton, State of Western Australia

    @Telstra Hi Luci It's more that I keep getting notifications to top up my account, as I am running down the bonus data, when I still have 60gb to use up, in about 30 days It's distracting and a bit misleading actually. I am not sure if my plan rolls over my unused data or not.

  • susanamet Susan Metcalfe (@susanamet) reported

    i know pointless trying to get answers from @Telstra but really disappointing still mostly no mobile internet access for past 24 hours (texts and calls ok). Neighbours with @Optus also same. In flood emergency makes much harder. Optus home wifi is working now with power back on

  • blue_sti Ivor Carr ✳️✳️ (@blue_sti) reported

    @Judith54Nunn @SallyLawry Yes, good advice Sally. I went through a similar process. Will never ever use telstra again, would rather use a message in a bottle

  • Bobra58 Freo Docker (@Bobra58) reported

    @LloydsBank your telephone system won’t work with the Australian Telstra service. When will this be fixed? It’s really frustrating that I can’t reset my banking details!!!!Also there’s no contact E-mail address - would rather make complaint by E-mail

  • Minus777 Peter (@Minus777) reported

    @Telstra @spannerhead29 They already know there's an outage.

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @NBN_Australia The provider is saturated with calls and is not taking any calls on. Surely as this is ten days since it was raised you can be a bit more proactive? Turns out my girlfriends knee is not broken but lack of Telstra coverage & NBN made a difficult situation terrible. World class!

  • Kimota Jonathan Crossfield (@Kimota) reported

    @Telstra Yes I noticed this morning the website had updated to “no issues” so rebooted the modem and it came back. Thanks.

  • Minus777 Peter (@Minus777) reported

    Yesterday @telstra organised for a technician to come out for a NBN fault that we never said existed. Then the technician called us and said they won't be coming out because there is no fault. All we want is to upgrade our NBN plan, #Telstra are playing games.

  • TheDebEG Deb.E.G ✳️✳️✳️😷 (@TheDebEG) reported

    @Judith54Nunn It is Telstra We’re SOR too, had so many issues so switched to TPG, never had an issue since. Telstra are shite with internet