Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 11/23/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • andrewramulu andyr (@andrewramulu) reported from Sydney, State of New South Wales

    @Telstra waiting for nearly 2 hours to CS; trying to check if my internet connection has happened at my place. Help....

  • lesleyhitchens Lesley Hitchens (@lesleyhitchens) reported from Sydney, State of New South Wales

    In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra terrible customer service just had to listen to excuse after excuse from staff at your store in rouse hill as to why my order for @Foxtel has not been processed. No customer follow up or explanation just dropped the ball and ran off.

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    Thank you @Benioff! Letting you know that @Telstra has committed to 6 months no lay offs and are actually hiring many customer service reps laid off from other companies. A thank you to @andy_penn

  • _condo Andrew Condon (@_condo) reported from Sydney, State of New South Wales

    Great work @Telstra showing great leadership. Among a number of initiatives, agrees to extend any #sponsorship set to expire this year for a further 12 months to help provide their sport & arts partners certainty & valuable support needed to push through these unprecedented times

  • MrJoeM10 Joseph Mattar (@MrJoeM10) reported from Sydney, State of New South Wales

    @Telstra, home internet is down. Working from home this isn't the best service right now!

  • mturnerATB Michael Turner (@mturnerATB) reported from Sydney, State of New South Wales

    @shakeyourface @JoshStevo95 If the worst happens, look at some emergency roles at Telstra Call Centres, Coles and Woolworths.

  • RobertA888888 Robert Anderson (@RobertA888888) reported from Sydney, State of New South Wales

    @bobjcarr I can report to you tgat is true. We work remotely but tge Telstra connection in our office goes down. I have to go back to the office to reset it so we can work remotely. It went down twice yesterday.

  • MariettaDelVecc Marietta Del Vecchio (@MariettaDelVecc) reported from Sydney, State of New South Wales

    Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.

  • rifat Rifat Nabi 👨🏽‍💻 (@rifat) reported from Sydney, State of New South Wales

    @craig6333 @Telstra @Brockkane4 At least a human replied. I’m having the same problem and haven’t received any reply from humans. I’m just getting automated replies from bots everywhere.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Hope it’s better than the original. My wife bought one that never worked properly. Very expensive rubbish.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    @Telstra why are you saying no outages but everything is down

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @andydomAU Belong use Telstra wholesale, which isn’t the ‘full’ network. May or may not be OK depending on where you travel. Also no VoLTE or WiFi Calling. See if Boost or Telstra prepaid are a little easier to swallow in that case.

  • giginator_ Gigi Penna (@giginator_) reported from Sydney, State of New South Wales

    Or @telstra is perfectly demonstrating their customer service skills

  • katiewebb katiewebb (@katiewebb) reported from Sydney, State of New South Wales

    1/2 It should be illegal for @Telstra to force a customer (me) to connect to the NBN when other internet options at this address are available (ADSL, cable). It should be doubly illegal, when they can’t even provide NBN because even though I’m “NBN Ready” (its connected to the

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult

  • Birkers Ian Birkby (@Birkers) reported from Sydney, State of New South Wales

    @Mikenicholls88 @Telstra Far too business focused and obvious. I still fondly remember my “I want to give you more money” conversation with Telstra ... Now spend twice as much with A third party provider just so I don’t have to deal with Telstra. There’s a customer success story!

  • EricFremouw Eric Fremouw (@EricFremouw) reported from Sydney, State of New South Wales

    @AttardMon Got NBN last week. Upgrade from ADSL. 10x faster. WFH definitely better. Not a hitch, happy costumer. Great service. @Telstra @NBN_Australia

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tripleoxymoron Benjamin Ady (@tripleoxymoron) reported

    1/ Dear @telstra so because you left me on hold for 6.5 hours on the phone, I installed home broadband with a different company. Now I want to cancel service with you, but literally cannot online. I have to ... call you. this seems bananas. You're not even available on Sunday.

  • psg_au Peter (@psg_au) reported

    @NBN_Australia IT IS NOT OK for your Techs to review jobs from their office & decide there is no need to attend. IF Telstra and/or Optus Tech have attended site & decided THERE IS A PROBLEM, WHO ARE YOU TO CANCEL IT BECAUSE YOU "THINK" YOU KNOW BETTER?

  • lisapratt Lisa Pratt (@lisapratt) reported

    What’s going on @Telstra ? Changed my phone plan with you this morning, have been on your chat platform since 11am as have SOS service only & now told there’s delays in replying to my issues via chat? Help please!

  • HADITALLRUEL tiarna✨ (@HADITALLRUEL) reported

    yepp came to the conclusion that I’m not gonna be watching ruels telstra performance because my sister pick up and give me the login

  • LexTheQueer LEX (@LexTheQueer) reported

    Hey @Telstra in what world is it okay to not answer someone waiting for support for 2 and a half hours?? I’ve been trying to get this issue resolved for more than 2 months and I’ve been found in circles with your techs, are you ****** legit????

  • chris_evans13 Chris Evans 🏀🍷 🍽 (@chris_evans13) reported

    @Telstra Thanks Tom but let’s wait for the 16th now and see if it gets resolved. Too many other CS issues to fit within a few tweets.

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @KelexKrypton @Telstra Yes agree just left Telstra & moved to Tangerine finally have NBN since about a couple of weeks ago. Telstra still own all the lines & towers so they don’t really care about us. Now to sell my Telstra shares. Moved my mobile service to Aldi. $7.40 per month instead of $30

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra Customer service even when my matter was escalated didn’t bother to get back to me. I have left @Telstra woohoo no more hours of waiting online!!!

  • HADITALLRUEL tiarna✨ (@HADITALLRUEL) reported

    ruels telstra concert is tonight and fingers cross my sister doesn’t forget to give me the login so I can watch it

  • bnnmrph 💧Bonnie Murphy (@bnnmrph) reported

    @MichaelWestBiz this explains an odd interaction I had with Telstra! “Want to cancel Foxtel thru Telstra could get thru to operator ended up with webform & suspended Foxtel acct for 90 days! It’s impossible to cancel ....