Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
TV | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Jane Threlfall
(@monsonflossy) reported
from
Sydney, State of New South Wales
@christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra 4G is still **** in the airport train tunnel.
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David Brown
(@usaussie01) reported
from
Sydney, State of New South Wales
@MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
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Jane Threlfall
(@monsonflossy) reported
from
Sydney, State of New South Wales
@christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.
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Ken Moore
(@midii) reported
from
Sydney, State of New South Wales
Good job @Telstra At milsons point and no signal. Great network you guys have these days.
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Goober
(@goober_au) reported
from
Sydney, State of New South Wales
@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.
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Michael narroctt,
(@NarracottMick) reported
from
Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
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Andrew Birmingham
(@BirminghamAg) reported
from
Sydney, State of New South Wales
Hey @Telstra your contact centre is awful.
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tracey27
(@traceys27) reported
from
Sydney, State of New South Wales
Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep
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MelanieM
(@MsMelM) reported
from
Sydney, State of New South Wales
I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
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SPEC Capital
(@SPECCAPITAL) reported
from
Sydney, State of New South Wales
On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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ALLyourBASEareBELONGtoUS
(@annalise_webb) reported
@lke73_historian I’m with iiNet for everything, have been for decades. Wonderful people. They were honest when they couldn’t provide the wifi service we were looking for (hence my ill fated Telstra experience) never again!
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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drycenn
(@DanielRycen) reported
Never pay your @Telstra bills in advance. Since November I have been trying to get my account credit back.. and they just keep sending me letters with "you have X amount of credit 🤭" Give me back my money!
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Adam Laurence Marks ©
(@Adamatsu13) reported
101 telstra message bank.. S +FAKE 20 LIMO CSC.. Croydon Secondary Collage 121 to 101 to 121 original 20 limo off anf fake on 121 AxA, 11X11... C 137. S.. 23,95 M.. MMS service fake 1 FIX IT! R101 R121 R137
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twensor
(@twensor) reported
That a once respected public service organisation -- Telstra (thinking of the Telecom era) -- now actively engages in predatory sales tactics on the most vulnerable punters in the country is beyond disgraceful. No fine is adequate. The whole Board should resign. #abc730 #auspol
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Elizabeth Simpson
(@kittycati) reported
@ABCaustralia @abc730 My elderly parents were coming up to the end of a nbn contract and decided cancel, so they went to the local telstra store. The staff somehow convinced my dad to sign up to a mobile broadband plan, which they don't need or want.
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Xr globalised
(@sarah_andros88) reported
Thats why my reception is never what my contract with telstra states ir is
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john
(@jcholle) reported
@DrRimmer They rang up my sister and told her she could have a tablet as a reward for being such a good, long term customer. The bill came a month later so the tablet went back. And she is still a Telstra customer, albeit a distrusting one.
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Xr globalised
(@sarah_andros88) reported
@Telstra you are complicated with violating my human rights and ill be making a human rights complaint and a telecommunications ombudsmen complaint if this is not resolved today
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garth18
(@garth182) reported
@Telstra @AussieBroadband @Telstra when I thought it couldn’t get worse, I just got a new bill … other than ringing the cancellation team (done) and announcing it on social media (done) what else am I required to do to cancel my service? #disappointing