Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 12/28/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

  • BJssoR Ben Ross (@BJssoR) reported from Sydney, State of New South Wales

    Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?

  • bigaza2151 bigaza2151 (@bigaza2151) reported from Sydney, State of New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • wombatdigital Josh (@wombatdigital) reported from Sydney, State of New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • hotndelicious Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, State of New South Wales

    as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • NathalieS_29 Nathalie Stewart (@NathalieS_29) reported from Sydney, State of New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • stephengentle Stephen Gentle (@stephengentle) reported

    @Anthony_Klan @Optus I haven’t used them for years. I’ve heard many bad reports with them on NBN - I went with Aussie Broadband and it’s been excellent. For mobile, Vodafone seems at least as good in metro areas and is cheaper, or if you needed wider coverage you just have to go Telstra…

  • mandaTW_1D_DG 🌸Amanda Lees🌸 (@mandaTW_1D_DG) reported

    @Telstra hi I was on the phone to Tom from Telstra and when he reset the smart modem the landline phone I was on disconnected the call. Should I just ring up the Telstra number again or can you help me online?

  • ToppAndrew Andrew Topp (@ToppAndrew) reported

    @Telstra we decided to transfer our son’s mobile from Boost to Telstra, you took our cash up front, couldn’t provide the service and 7 weeks later we are still waiting for a refund after calling 3 times! #legaltheft

  • BrianWright63 Brian Wright. He/Him (@BrianWright63) reported

    @Optus does it again ... another outage in Helensvale with nothing but "Under Investigation" ... which is still up from the last one, 2 days ago! It's sad when even Telstra was more reliable.

  • DrKrissyH A/Prof Kristyn Harman PhD 👩🏻‍🎓 (@DrKrissyH) reported

    @purdij I was with Virgin mobile (now defunct) that piggy-backed on Optus. Coverage was definitely not as broad here as Telstra. Fine in the larger towns, but no signal out bush.

  • meppyman MeppyMan (@meppyman) reported

    @Telstra The problem is the underlying system is broken. There needs to be better control and authentication like with email. How do I solve the problem for me? Get a new phone number?

  • trandel Trent Randel 💉💉Pro-vaccine is not pro-mandate (@trandel) reported

    @_nickwalt @ProfPCDoherty As for sell-offs and regulation, some like CBA and telstra needed to happen. Energy and Water, was and still are problematic. However, to solve all these issues IMO we need to re-define "Value".

  • mjelmas Matthew Elmas (@mjelmas) reported

    Leigh up again now. He's asking about two senior fed officials in the U.S. stepping down after benefiting from insider trading. Leigh says RBA is "behind the curve" on this issue - the only published disclosures are from Lowe and Guy Debelle. Notes Lowe holds Telstra.

  • albert18547576 albert (@albert18547576) reported

    @andy_penn Gold standard scamming by Telstra! I’ve been without a business phone line for 3 days! 6th significant NBN service interruption in 18 months - spent hours going around in circles with help desk case number 29417462

  • BenjaminRoy73 Benjamin Reynolds (@BenjaminRoy73) reported

    Berijiklian is working for SLOPTUS now??? I KNEW staying on the Telstra network was the right thing to do.