Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 08/30/2025 21:55

August 30: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra Native 4G on my phone just got me 106 down and 18.7 up. I get nowhere near 25/5 with the backup feature of your modem.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    When dealing with @Telstra, at either the commercial or consumer level, it's wise to remember their customer service ethos: You get what you get and you don't get upset.

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @theage Telstra customers are very unhappy for the most part. From a customer point of you it’s the worst company I’ve come across. And I mean it. I’m not just sounding off. Can she clean up Telstra & make it a friendly, helpful and efficient organisation from the customer perspective?

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • CorruptNSW Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, State of New South Wales

    How good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol

  • _MaxPhillips Max Phillips (@_MaxPhillips) reported from Sydney, State of New South Wales

    So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    @Telstra Service became available again late yesterday afternoon.

  • cbiggins Christian 💉💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 hours talking to @Telstra reps to activate a pre paid service. Have to go out now. How can their processes still be this bad? I just want to move everything to another provider!

  • mnsbutt Nafees Butt (@mnsbutt) reported from Sydney, State of New South Wales

    @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

  • ivanjcunningham Ivan Cunningham (@ivanjcunningham) reported from Sydney, State of New South Wales

    @naomid_au @Telstra It really is annoying. Very difficult to get any service for us customers.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • bwrigley BDubAus (@bwrigley) reported from Sydney, State of New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • MarkTossell Mark Tossell (@MarkTossell) reported from Sydney, State of New South Wales

    @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

  • douggyi 💧Doug Ingram (@douggyi) reported from Sydney, State of New South Wales

    @Sandra_Sully @Telstra I hope you get a helpful response to this, Sandra. I had a similar experience in 2020 that wasn’t resolved & the 89yo man I was helping gave up. Multiple calls not returned, promises of action & follow-up never kept. Fancy ads with tinkly music mean nothing.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • fee_bee_63 Just Fi (@fee_bee_63) reported

    @carstendog @AjaanMark That's weird. I've never had problems in either Sydney or Melbourne? I've been with them for years. Husband is with Telstra and hates them lol

  • joncheah Jonathan Cheah 🚢 (@joncheah) reported

    @Telstra why no more emailed bills since February 2022 (none on the app as well) . price increase and now removing a discount ! ridiculous and sneaky. not happy. silver member support not getting me any resolution.

  • _ThomAtherton Thom (@_ThomAtherton) reported

    @lukerhn @Telstra They made me go in store to cancel my device repayments so I could just pay it off, went in store and they said it’s cancelled and will be emailed an invoice and I couldn’t pay for it there. Such a waste of time

  • shanksponi Shanks Pony (@shanksponi) reported

    @AjaanMark I use Belong on the Telstra network

  • guidolfo11 Guidolfo11 (@guidolfo11) reported

    @Telstra Ok, I would like to make a formal complaint, can you help me with how I do this?

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra Which according to a cursory Google search means you guys haven't provisioned my order correctly. Which is the same thing that happened last time, and I swore I'd never go Telstra again for a new phone. More fool me.

  • TrueBlueAussi19 TrueBlueAussie (@TrueBlueAussi19) reported

    @abcnews Internet access these days should be deemed a necessity / basic human right. If there was real desire from Govt, NBN Co, Telstra, Optus, Vodafone etc, this problem would not exist and this article would not be needed.

  • P392SUM Colin (@P392SUM) reported

    @TomWatt91 @Telstra You’ve cut them enough slack already. From experience I’d suggest starting something with the Ombudsman – otherwise time will tick on with you waiting and you’ll end up wondering why you didn’t register the complaint in the first place. Also include CEO @andy_penn

  • oldguy537 Tony (@oldguy537) reported

    @LennaLeprena The email that allows these through is Outlook I have no problems with my main which is Telstra . Might swap Outlook to Google ..

  • allegedmuffin rrr (@allegedmuffin) reported

    @Telstra how can I get support for my issue when your helpdesk staff can't even understand the problem? is there a second helpdesk I can call?