Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (40%)
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Phone (38%)
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Wi-fi (11%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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andyr
(@andrewramulu) reported
from
Sydney, State of New South Wales
@Telstra waiting for nearly 2 hours to CS; trying to check if my internet connection has happened at my place. Help....
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Lesley Hitchens
(@lesleyhitchens) reported
from
Sydney, State of New South Wales
In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra terrible customer service just had to listen to excuse after excuse from staff at your store in rouse hill as to why my order for @Foxtel has not been processed. No customer follow up or explanation just dropped the ball and ran off.
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Julie Trell 🌈
(@julietrell) reported
from
Sydney, State of New South Wales
Thank you @Benioff! Letting you know that @Telstra has committed to 6 months no lay offs and are actually hiring many customer service reps laid off from other companies. A thank you to @andy_penn
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Andrew Condon
(@_condo) reported
from
Sydney, State of New South Wales
Great work @Telstra showing great leadership. Among a number of initiatives, agrees to extend any #sponsorship set to expire this year for a further 12 months to help provide their sport & arts partners certainty & valuable support needed to push through these unprecedented times
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Joseph Mattar
(@MrJoeM10) reported
from
Sydney, State of New South Wales
@Telstra, home internet is down. Working from home this isn't the best service right now!
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Michael Turner
(@mturnerATB) reported
from
Sydney, State of New South Wales
@shakeyourface @JoshStevo95 If the worst happens, look at some emergency roles at Telstra Call Centres, Coles and Woolworths.
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Robert Anderson
(@RobertA888888) reported
from
Sydney, State of New South Wales
@bobjcarr I can report to you tgat is true. We work remotely but tge Telstra connection in our office goes down. I have to go back to the office to reset it so we can work remotely. It went down twice yesterday.
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Marietta Del Vecchio
(@MariettaDelVecc) reported
from
Sydney, State of New South Wales
Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.
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Rifat Nabi 👨🏽💻
(@rifat) reported
from
Sydney, State of New South Wales
@craig6333 @Telstra @Brockkane4 At least a human replied. I’m having the same problem and haven’t received any reply from humans. I’m just getting automated replies from bots everywhere.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@Telstra Hope it’s better than the original. My wife bought one that never worked properly. Very expensive rubbish.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!
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AJP
(@pricey43) reported
from
Sydney, State of New South Wales
@Telstra why are you saying no outages but everything is down
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Adam Gwynne
(@gwynne007) reported
from
Sydney, State of New South Wales
@ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@andydomAU Belong use Telstra wholesale, which isn’t the ‘full’ network. May or may not be OK depending on where you travel. Also no VoLTE or WiFi Calling. See if Boost or Telstra prepaid are a little easier to swallow in that case.
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Gigi Penna
(@giginator_) reported
from
Sydney, State of New South Wales
Or @telstra is perfectly demonstrating their customer service skills
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katiewebb
(@katiewebb) reported
from
Sydney, State of New South Wales
1/2 It should be illegal for @Telstra to force a customer (me) to connect to the NBN when other internet options at this address are available (ADSL, cable). It should be doubly illegal, when they can’t even provide NBN because even though I’m “NBN Ready” (its connected to the
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Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult
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Ian Birkby
(@Birkers) reported
from
Sydney, State of New South Wales
@Mikenicholls88 @Telstra Far too business focused and obvious. I still fondly remember my “I want to give you more money” conversation with Telstra ... Now spend twice as much with A third party provider just so I don’t have to deal with Telstra. There’s a customer success story!
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Eric Fremouw
(@EricFremouw) reported
from
Sydney, State of New South Wales
@AttardMon Got NBN last week. Upgrade from ADSL. 10x faster. WFH definitely better. Not a hitch, happy costumer. Great service. @Telstra @NBN_Australia
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Ady
(@tripleoxymoron) reported
1/ Dear @telstra so because you left me on hold for 6.5 hours on the phone, I installed home broadband with a different company. Now I want to cancel service with you, but literally cannot online. I have to ... call you. this seems bananas. You're not even available on Sunday.
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Peter
(@psg_au) reported
@NBN_Australia IT IS NOT OK for your Techs to review jobs from their office & decide there is no need to attend. IF Telstra and/or Optus Tech have attended site & decided THERE IS A PROBLEM, WHO ARE YOU TO CANCEL IT BECAUSE YOU "THINK" YOU KNOW BETTER?
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Lisa Pratt
(@lisapratt) reported
What’s going on @Telstra ? Changed my phone plan with you this morning, have been on your chat platform since 11am as have SOS service only & now told there’s delays in replying to my issues via chat? Help please!
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tiarna✨
(@HADITALLRUEL) reported
yepp came to the conclusion that I’m not gonna be watching ruels telstra performance because my sister pick up and give me the login
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LEX
(@LexTheQueer) reported
Hey @Telstra in what world is it okay to not answer someone waiting for support for 2 and a half hours?? I’ve been trying to get this issue resolved for more than 2 months and I’ve been found in circles with your techs, are you ****** legit????
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Chris Evans 🏀🍷 🍽
(@chris_evans13) reported
@Telstra Thanks Tom but let’s wait for the 16th now and see if it gets resolved. Too many other CS issues to fit within a few tweets.
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Sue Weber
(@Sue_Weber) reported
@KelexKrypton @Telstra Yes agree just left Telstra & moved to Tangerine finally have NBN since about a couple of weeks ago. Telstra still own all the lines & towers so they don’t really care about us. Now to sell my Telstra shares. Moved my mobile service to Aldi. $7.40 per month instead of $30
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Sue Weber
(@Sue_Weber) reported
@Telstra Customer service even when my matter was escalated didn’t bother to get back to me. I have left @Telstra woohoo no more hours of waiting online!!!
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tiarna✨
(@HADITALLRUEL) reported
ruels telstra concert is tonight and fingers cross my sister doesn’t forget to give me the login so I can watch it
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💧Bonnie Murphy
(@bnnmrph) reported
@MichaelWestBiz this explains an odd interaction I had with Telstra! “Want to cancel Foxtel thru Telstra could get thru to operator ended up with webform & suspended Foxtel acct for 90 days! It’s impossible to cancel ....