Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Phone | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.
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Luca Andolfo
(@LucaAndolfo) reported
from
Sydney, State of New South Wales
@Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@hughriminton Well, they are going to have to fix those Telstra black spots and improve coverage!
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.
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Enschway
(@Enschway) reported
from
Sydney, State of New South Wales
@stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out
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Stewart Walton
(@StewartWalton) reported
from
Sydney, State of New South Wales
@Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.
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Georgina Swan 🎣
(@swandives) reported
from
Sydney, State of New South Wales
@Telstra Please help. Have tried everything and need to speak to someone. Still waiting on a SIM after three weeks and getting desperate. There doesn’t seem to be any way to contact you.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@marcuskelson @AussiemacJ @Telstra Took us 147days to get a existing service connected & now half the download speed for what we pay........but the real problem is the LNP Government that destroyed our NBN 👎🏽👎🏾👎🏿💩🤡💩💸💸
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Anne Gordon
(@AnneGor77871669) reported
from
Sydney, State of New South Wales
@jonty_hare @samuelh512 @Telstra_news @Telstra That would be great if TELSTRA 1.doesn't hang up on you. 2. You can't contact Telstra maybe now they'll realise that having call centers overseas is STUPID. I need to change my entire package for home ph. New mobile and internet plan & Foxtel I'm leaving telstra now
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bruce woolford
(@WoolfordBruce) reported
from
Sydney, State of New South Wales
@marcuskelson We pay 70 per month for unlimited broadband and home phone (myrepublic). 15 per month each for Aldi mobile. Unlimited calls etc and more data than we can use. So $100 per month total. Aldi use Telstra network.
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Houman Katuzi
(@houkat007) reported
from
Sydney, State of New South Wales
@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Can u fix my internet pleasssssse it’s been down for 4 days !!!!!
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Trent
(@TrentWPS) reported
from
Sydney, State of New South Wales
@Telstra your 5G service is appalling. I've been using for about 6 months. I live in Sydney CBD and work in Wynyard. I've been relying on WiFi 85% the time to access Facebook, Twitter, Email, basic browser usage. Very disappointing.
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Anthony Pham
(@exploreeats99) reported
from
Sydney, State of New South Wales
@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian @ School of Strength Bega
(@SoSBega) reported
He has a pre-paid phone and needs it unlocked to start his next journey. He doesn't have the Telstra app because it's pre-paid. Let's go @Telstra. Let's get this sorted. Problems exist on a weekend too.
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jiggyjet
(@jiggyjet1) reported
@Telstra No you are not online show us real data and think of the thousands struggling with no power or lodgings HELP THESE SOULS with connection
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James
(@IsJamesAlive) reported
Sorry for being petty and posting this but it honestly sucks that I am still fighting to get someone at @Telstra to acknowledge there is a problem.
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Lani
(@Lani__Irene) reported
Almost six hours later and all this useless tech support has done is palm the case off to a different department.......Telstra is the worst for customer support never ever sign up with them
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Ed ****
(@EdHore) reported
The exact reason @Telstra fails and gets abused by their customers, as can be seen on twitter so frequently, is they do not pay attention to solve one customer at a time opting to do many. Doing support in this way makes mistakes inevitable. I'm struggling to stay nice myself
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James
(@IsJamesAlive) reported
@Telstra can I please request that if you insist on funnelling customers to the My Telstra app for support there are appropriate escalation paths when representatives there can't resolve the issue.
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Ben Walker
(@B_P_Walker) reported
@ClareSavage17 @NBN_Australia @Telstra Having recently gone through this same experience and enjoying an inferior service with NBN, I share your concern here Clare.
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Female Minister for Koalas 🇺🇦 Surviving BC 🎀
(@shazlharro) reported
@JeffSundstrom @CommBank My banking app (Sydney) has been intermittent all week. Telstra having major issues in Northern NSW.
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Kris Grace-Hely
(@krisgracehely) reported
@katieqs @Telstra Crap service 4 NC NSW normally yet visiting South Island NZ -on Fox Glacier & took a call from a client! we have struggled to get phone & internet service & are only 10 km from coffs.Telstra regional services are deficient at best of times -in a crisis that’s serious
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Vicki Russell
(@VickiRussell62) reported
@Telstra Thanks it’s actually happening to @SirBAntMQ not me. I was just adding my 50cents worth. Antione does this help you?