Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 01/19/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney TV
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

  • d2832cd804534b9 PinarooRay (@d2832cd804534b9) reported from Sydney, State of New South Wales

    @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

  • derek_bell Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • Cal_O_Rynn Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, State of New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • scibidoo Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • JackieWarner13 jac (@JackieWarner13) reported from Sydney, State of New South Wales

    Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • simply_mel01 Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, State of New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SadafJadran Sadaf Jadran (@SadafJadran) reported

    @andy_penn @belindaburley @Telstra Hi Andrew/Belinda, Would be great if one of you could reach out to me and address my complaint from 6 weeks ago regarding the appalling customer service from 8 of your staff so far. The experience has been horrific.

  • AussieRock AussieRock (music is the best) (@AussieRock) reported

    @MadamEarth there used to be an option with Telstra to block all calls from overseas but the problem with many of these calls is the caller ID is fake and they might be coming from anywhere

  • AngelBubbles34 💕Angelica💕 (@AngelBubbles34) reported

    I just spent nearly 3 hours with @Telstra to have my mobile unlocked. Spoke with 8 people. Some spoke and understood English, some didn't. Issue unresolved. I need a punching bag. Now! Shittiest customer service ever!

  • clayfnt clay (@clayfnt) reported

    @kicyfn2 @Telstra my internets running slow. do you have a fix?

  • Armando73 Armando🖖🏽 🔊 (@Armando73) reported

    @HarryChemay I recently enjoyed talking to one if the scammers posing as a Telstra employee offering to assist with my network issues. She hung up after I told her I was with another network and my service was excellent.

  • VickiRussell62 Vicki Russell (@VickiRussell62) reported from Gold Coast, State of Queensland

    @mightymouse1908 @Telstra That sounds about right. They have no understanding of what customer service is anymore. 🤬

  • ChrisK72593444 ChrisK (@ChrisK72593444) reported

    @AngelBubbles34 @Telstra I had a similar experience Angelica so I expressed my disillusionment on both Twitter and Facebook. Telstra made contact and the issue was resolved much quicker, easier and less stressful.

  • emmablomkamp Emma Blomkamp (@emmablomkamp) reported

    @RubyQuailDesign I was literally wondering the same thing this morning! And which data breach is to blame? How did these spammers get hold of my number? And will my mobile company @Telstra do anything to help?

  • TonyCollis ⍑❍♑︎⑂ ⍑❍♑︎⑂ ⍑❍♑︎⑂ (@TonyCollis) reported

    @VickiRussell62 @pharnzwurth @Telstra Haven’t used any service of theirs since 1999 when I was treated like absolute **** by Telstra as a 27ish year old. They will never see a cent of my money as long as I live

  • slandermepls The Gracchi brothers did nothing wrong (@slandermepls) reported

    @AliceAvizandum Dad worked for Telecom/Telstra in the 80s as an engineer, working with linesmen etc. He remembers when there was an issue with one phone box out in the country, where it kept getting torn up out of the ground by someone. So they decided to fix it by sinking