Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 02/16/2026 02:40

February 16: Problems at Telstra

Telstra is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra The agent told me sometimes they get grease on the ph. Grease!!! I did have an ******* ph, my first mobile was motor rola flip ph. Never had an issue with grease before.

  • pricey43 AJP (@pricey43) reported from Sydney, State of New South Wales

    @Telstra why are you saying no outages but everything is down

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @denissnowy @9_Moley @NRL @AndrewVossy @RaidersCanberra Good point. I have it by virtue of being a @Telstra customer but because of shitty 4G service good luck if you can watch a game live as it happens. Can take over 2 hours to watch sometimes.

  • MariettaDelVecc Marietta Del Vecchio (@MariettaDelVecc) reported from Sydney, State of New South Wales

    Thanks @Telstra, I was just on hold for an hour before the line cut out. What a time for shitty customer service.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    Work from home they say! How can 1 do that with internet speeds of 5mbps download from purportedly Oz’s best network @Telstra it’s a friggin joke. I could walk from Strathfield to the city & back b4 a 50kb excel file opens. this country is not equipped for these situations.

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra I have issue with new Samsung 10note, intermittent issues. I have been to 5 stores, dee why my local, i think Erina store, where purchase was made have blocked my number. Youre a disgrace.

  • lesleyhitchens Lesley Hitchens (@lesleyhitchens) reported from Sydney, State of New South Wales

    In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra terrible customer service just had to listen to excuse after excuse from staff at your store in rouse hill as to why my order for @Foxtel has not been processed. No customer follow up or explanation just dropped the ball and ran off.

  • andrewramulu andyr (@andrewramulu) reported from Sydney, State of New South Wales

    @Telstra waiting for nearly 2 hours to CS; trying to check if my internet connection has happened at my place. Help....

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra Your ELF policy is a sham. The reason the lease plan was good for me, i did nothave to go through this crap, 2 weeks on a plan and its back to more of your 0 customer service 0 care factor.

  • giginator_ Gigi Penna (@giginator_) reported from Sydney, State of New South Wales

    Or @telstra is perfectly demonstrating their customer service skills

  • EricFremouw Eric Fremouw (@EricFremouw) reported from Sydney, State of New South Wales

    @AttardMon Got NBN last week. Upgrade from ADSL. 10x faster. WFH definitely better. Not a hitch, happy costumer. Great service. @Telstra @NBN_Australia

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @Raf_Epstein I am with Victoria and NZ and the UK. And when I get a stupid text today from Telstra that advised me to stay home...if sick...NOT Stay Home regardless, another stupid wrong message from this idotic govt, I just want to cry!

  • mturnerATB Michael Turner (@mturnerATB) reported from Sydney, State of New South Wales

    @shakeyourface @JoshStevo95 If the worst happens, look at some emergency roles at Telstra Call Centres, Coles and Woolworths.

  • RobertA888888 Robert Anderson (@RobertA888888) reported from Sydney, State of New South Wales

    @bobjcarr I can report to you tgat is true. We work remotely but tge Telstra connection in our office goes down. I have to go back to the office to reset it so we can work remotely. It went down twice yesterday.

  • _condo Andrew Condon (@_condo) reported from Sydney, State of New South Wales

    Great work @Telstra showing great leadership. Among a number of initiatives, agrees to extend any #sponsorship set to expire this year for a further 12 months to help provide their sport & arts partners certainty & valuable support needed to push through these unprecedented times

  • harradine Kevin Harradine (@harradine) reported from Sydney, State of New South Wales

    @Telstra I tried to report a Telstra Air location that doesn't work, but your online chat directed me to phone up and the automatic voice on the phone directed me to go online. Twitter is my only hope. The location is 440 Victoria Avenue Chatswood NSW.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @K_Blake9 I started having serious problems from about 3 weeks ago. I’ve asked @Telstra no real reason given. I’ve even resorted to tweeting them earlier today and still no response. Can’t keep telling us that it’s the best we’ve got. Because if it is we are one ****** up country.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • harejulie Julie Hare (@harejulie) reported

    @Telstra @telstra my new work-iPhone went in for repair & now been missing for 2mths now. Belconnen store won’t answer my calls. Had to go in to be told it had been lost by Star Trek but @Telstra can’t do anything. At my wits end. I’ve been a Telstra customer for decades. This is rubbish.

  • Hildyard1905 Grantley of Gobsmacked (@Hildyard1905) reported

    @Telstra So your support team whilst doing some work deleted my number last night. Whilst trying fix it, they've deleted my other number as well. They have given me a random number without telling me. And complaints say they are too busy and will be at least 24hrs??? Wtf?

  • Iannotannoyed Ian, not getting annoyed, much. (@Iannotannoyed) reported

    @LennaLeprena Have a look at Telstra Boost. You pay up front for 12 months. Pay $200 for 150 gb and all texts, calls included. Plus about 20 o/s countries. Telstra network. Worth a look. On my second year now.

  • LiamSmi51562612 Liam Smith (@LiamSmi51562612) reported

    @Telstra @Telstra I never said I asked.

  • Ozzytourer 💧Lucky Country with A Labor Govt!! (@Ozzytourer) reported

    @LennaLeprena Totally agree, we have crap phone coverage at home so we always use Wi-Fi, as you, a 5gb plan would do.... It's just a rort that @Telstra don't have small data plans for people that don't need large amounts!

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    And so the @telstra saga continues. Turns out Telstra's porting systems have been broken for 5-6 weeks according to their Porting Team. They also confirmed they never ported my number correctly 6 years ago. We konw that from last week but they still haven't 'fixed within 24..

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @Telstra Thanks for that. The block has now been removed, thanks to my ISP getting in touch via a different route. The problem for me, now, has been resolved, but the issue remains outstanding as to why my email to postmaster bounced. That's potentially a major flaw in your system.

  • Loud_Lass 🐀🦉Sassy Sewer Rat🦉🐀 (@Loud_Lass) reported

    @LennaLeprena Telstra are the worst robbers of all. I ditched them years ago. I know some don't have choice with providers due to area. But when possible avoid like the plague.

  • Madmanacrossth1 Madmanacrossthewater (@Madmanacrossth1) reported

    @LennaLeprena Try Aldi mobile. I have been with them for 18mths. Uses Telstra 4G network. Several plans. I use the $15 3gb pm and it rolls over any unused data to next month. My better half does the next plan up $25 pm 10gb. Free calls to Oz landline and mobile.

  • beretic_mario Mario Beretic (@beretic_mario) reported

    @Telstra Update: 5 Hours later and Telstra has still been unable to rectify this issue. How useless can you be at business that you can't do something as simple as take money from your customers?