Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 11/25/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • Craigh8 Craig Harkness (@Craigh8) reported from Sydney, State of New South Wales

    @sjp123abc @Telstra Irony is that communications companies are the worst at communication

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic

  • fictillius 🦠 Evan The Masked Commuter (@fictillius) reported from Sydney, State of New South Wales

    Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported

    @Telstra Regularly get over 500mbps down but rarely above 20 upload. I get 35 up from Nbn fibre to node and 300 metres of copper.

  • sweetaxident victoriacarter (@sweetaxident) reported

    @Praveen79447438 @Telstra It is Telstra who will investigate and decide what exactly happened. I only know what bits I saw and heard and what others confirmed. The backstory lies within his customer file and security tapes etc. In this digital age some of our aged population may need help. #advocacy

  • sweetaxident victoriacarter (@sweetaxident) reported

    It is Telstra who will investigate and decide what exactly happened. I only know what I heard and what others confirmed. The backstory lies within his customer file and security tapes etc. In this digital age some of our aged/ vulnerable population may need help. #advocacy

  • traceym6600 💞❄Tracey❄💞 (@traceym6600) reported

    THIS IS WHY I WILL NEVER USE TELSTRA 🤬🤬🤬🤬🤬🤬🤬🤬

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    Anyone else hit by a @Telstra outage? My home internet’s been down since yesterday afternoon and there’s been no notification or estimate of when it will be restored. It’s also not showing up in the Telstra outage checker.

  • paulbam3 Paul Bamford (@paulbam3) reported

    If that sounds weird to you, two points: 1. I don’t have a landline or NBN; 2. I’m tweeting from my tablet which is on the Optus network, the phone is on @Telstra via ALDImobile.

  • garyrlooney Gary Robert Looney (@garyrlooney) reported

    @StephenJonesMP @fiboydphillips I tweeted you some very important information about current disadvantage caused by PayPal and right now Telstra seems to be threatening my online service through stealth. Stay tuned, I could be being further ostracised by what I say is hands of Gov.

  • SimonCotter62 Simon Cotter (@SimonCotter62) reported

    @MattyLad @Apple I tried to buy a replacemenet phone from telstra on line and noone could help me as my account is “odd” they said 🙄

  • GeekStation188 unixgirl (@GeekStation188) reported

    @markstrathmore @Telstra We had same issue and found after telstra upgraded the ssl certificates and rebooted our modem issue was fixed. If we reset our modem issue cleared for 10 mins. There is a vulnerability in ssl that exploited ssl and causing ddos attack. So put call into telstra for above.

  • LadyVykeen Meli || Mutantspood (@LadyVykeen) reported

    @ParrisFell Yeah up until the other day I thought u could only (legally) watch it if u had foxtel but nope! Binge is still owned by telstra (alas) but its like other streams in that there's no lock in contract, and the selection isnt bad. It has wwdits and flight of the conchords too