Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 12/18/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • FionnaYvette Fionna Collantes (@FionnaYvette) reported from Sydney, State of New South Wales

    @Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....

  • usaussie01 David Brown (@usaussie01) reported from Sydney, State of New South Wales

    @MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽

  • traceys27 tracey27 (@traceys27) reported from Sydney, State of New South Wales

    Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported from Sydney, State of New South Wales

    Hey @Telstra your contact centre is awful.

  • goober_au Goober (@goober_au) reported from Sydney, State of New South Wales

    @Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.

  • ColinJPettitt 𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Telstra 4G is still **** in the airport train tunnel.

  • FionnaYvette Fionna Collantes (@FionnaYvette) reported from Sydney, State of New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • SPECCAPITAL SPEC Capital (@SPECCAPITAL) reported from Sydney, State of New South Wales

    On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯

  • StallionDuckx3 Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, State of New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • bldfvr Keira (@bldfvr) reported from Sydney, State of New South Wales

    Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Yen_S_S Yen S (@Yen_S_S) reported

    @Telstra I redid the manual recharge and re setup auto but other than being told it was a system error there was no explanation or assurance it wouldnt happen again. None of the customer service staff were able to help at all with the rollover balances Ive lost from my account.

  • OrinCordus Reece Cordy (@OrinCordus) reported

    @MSMWatchdog2013 @Telstra Definitely take them to the ombudsman, they will probably give you the overpayment as credit on your account if you mention that to them on the phone (and are willing to hang around until you get to a supervisor)

  • cherniTweet Cherni (@cherniTweet) reported

    Hey @Telstra, your upfront plans invoice don't provide enough details to be reimbursed by my work... Chatting with your team they say they can't do much... Do I need to swap providers because you guys decided to change the invoice details??? You can't be B this bad!

  • Armadale2020 John Herring (@Armadale2020) reported

    @michael47818552 A pretty piss poor budget actually, reminiscent of the big spending no outcome budgets of Costello giving money to business and the rich whilst cutting service to the majority of the population and selling the people's assets at knock down prices,IE, Telstra and the gold reserve.

  • vivianm44813133 vivian munoz (@vivianm44813133) reported

    @Telstra Almost since I changed to Telstra as my server there’s no way I can get my ringing tones with enough time to answer the phone. A guy from Telstra said it rings for 30 sec but this is not true. Poor service.

  • Yen_S_S Yen S (@Yen_S_S) reported

    @Telstra Ive logged a complaint on the site waiting for someone in Australia (not outsourced indians customer center) who can actually help. Will escalate to Ombudsman if needed to investigate. There is NO WAY I'm the only one who lost historical rollover balances as result of this error

  • tjscott Claire (@tjscott) reported

    @glacechase @Telstra Thats horrible. Fortunately i havent tried my apple account yet, not using that account currently..

  • Salsnifer Stephanie Linn (@Salsnifer) reported

    If you choose @Telstra as your telecom be prepared to get the ABSOLUTE worst service ever. After complaints and many wasted days leading to a credit on my account I’ve been told I am unable to use this credit to purchase a new phone. Time to cut the cord and get a new telco.

  • libby94949 💧🐀🕯Libby Daly 🕯🇨🇦🇦🇺 (@libby94949) reported

    @MSMWatchdog2013 @Telstra We changed over to Aldi mobile. They run on the Telstra network but are much cheaper

  • masakofukuisyd masako fukui (@masakofukuisyd) reported

    @Telstra landline is down, and can't get a dial tone. Does this mean the line is down? I tried turning all equipment on and off. Internet still works