Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Turramurra, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Turramurra, State of New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Enschway
(@Enschway) reported
from
Sydney, State of New South Wales
@stillbaALin @Brawlator @Telstra This is after us spending 30+ hour on the phone with them in late March trying to sort shit out
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE
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Houman Katuzi
(@houkat007) reported
from
Sydney, State of New South Wales
@loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.
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Stewart Walton
(@StewartWalton) reported
from
Sydney, State of New South Wales
@Telstra Hi Matty. I cannot find any option to message an actual human via your solution. If you cannot provide the item bought please cancel and refund. If you can then you need to tell me when I should expect it, not leave me in the dark for 2 weeks with a vague 'expect delays' message.
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Anthony Pham
(@exploreeats99) reported
from
Sydney, State of New South Wales
@Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@MicrophoneJock @Optus Wrong @telstra has no support put in place.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
Mate, I’d 1) take a hard look at your call center blatant lies saying they’ll call back - not once but 4 times and 2) stop selling a product you can’t deliver on on your website - that’s a lie as well. It is virtually impossible to become a Telstra customer.
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Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@philoye @Telstra Spoken to @Telstra Twitter support about a week ago. “Someone will call me back”. Whole thing is becoming a bit of a joke.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
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MsChez 🦘
(@Aussiegirl126) reported
from
Sydney, State of New South Wales
@NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.
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Matthew Edwards
(@medwards87) reported
from
Sydney, State of New South Wales
@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Harradine
(@harradine) reported
@Telstra The 4G backup for my house is too weak for me to process the large files that I work with. I have worked from home for many years and any down time for the internet costs me a lot of time.
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Simon Royal
(@SimonRoyal1) reported
How to spend one’s first day of ‘retirement’...1, argue with vast irritating bureaucracy (yes you, Telstra), 2 write (not email) a letter to the editor (in caps with red ink and spelling errors) 3, call talkback radio...just not J Cordeaux...so guess it’s @DavidBevanSA !
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Nigel Woodman
(@NigelWoodman) reported
@Telstra the contempt you have for customers is simply astonishing. Hours spent on hold, service personnel that have no idea what they are doing. Business mobiles mysteriously switching accounts. Months of “broadband” a third world country would be ashamed of.
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Kevin Harradine
(@harradine) reported
@Telstra NBN, Thornleigh. The back up 4G doesn't work since they replaced the 4G phone towers with 5G towers.
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Lidija Davis
(@MadLid) reported
@Telstra An account you keep overcharging me for. Six weeks of trying to contact a HUMAN. Getting bots, hang ups, and bullshit questions. Frustrated.
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Aakash Tyagi
(@tyagikassh) reported
@Telstra Worst service @Telstra
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Ross Sterland
(@RosscoSydney) reported
@TMFScottP @Telstra I didn’t know that difference. We switched for customer service and a download speed (500MB+) that bizarrely Telstra couldn’t match. I didn’t realise we had given up the 4G backup capability. I guess I’ll always have my phone as a 4G backup. Used it frequently when on Telstra.
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L Williams 🏴🇦🇺
(@welshmaninoz) reported
@TMFScottP @Telstra Had a shocker dealing with their telephone "customer" service team. Ended up going into the branch in the city and they sorted my issue out within 5 minutes
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ig
(@ilan_m_goldberg) reported
@Telstra trying to get assistance and keep being directed to an online chat that assumes I can solve an important (to me) problem over a disjointed online chat. Why can’t I speak to a human that can help? Your phone numbers annoyingly keep directing me to the chat and hanging up.
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Ross Sterland
(@RosscoSydney) reported
@TMFScottP @Telstra I believe you are a $TLS shareholder @TMFScottP but unfortunately it’s still time to move to Aussie Broadband. They will answer your call without a long wait and will actually provide a customer service.