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Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Turramurra, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Turramurra, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Wi-fi 2 days ago
Sydney E-mail 5 days ago
Sydney E-mail 5 days ago
Sydney Internet 5 days ago
Sydney Phone 5 days ago
Sydney Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Turramurra, New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • duncanwc
    duncan w craig (@duncanwc) reported from Sydney, New South Wales

    @dellvink @GrogsGamut @Telstra I also got a rapid Telstra twitter support wi fi response and service.

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    The latest Telstra virus attack on me is so savage it is starting to cause my poor little old iPhone to start to melt

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    Why don’t the human scum and vermin running Telstra get the message and **** off

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    Human scum and vermin and parasites and liars Telstra are back to steal more money off poor people

  • bradatslice
    Brad Keeling (@bradatslice) reported from Sydney, New South Wales

    @Telstra @carolduncan All sorted. I have a case number and the outage numbers through to expected completion date being 25 February

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    My phone still getting hot because of Telstra virus attack. Maybe in the next life they will be garbage collectors

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    This phone is very hot because of never ending Telstra virus attack

  • the_cooling
    Andrew Cooling (@the_cooling) reported from Sydney, New South Wales

    Everytime @Telstra has an internet outage they should turn on @FOXSportsAUS for all given we can’t access #kayo

  • darrenp3
    Darren Woolley (@darrenp3) reported from Sydney, New South Wales

    Hey @Telstra just got a call from 0405 400 829 with a recorded message telling me you are going to terminate my internet service unless I press 1 and pay my outstanding balance. Funny, I don’t have an outstanding balance!

  • NickyWill100
    Nicky Williamson 🌏✈️🌏✈️🌏 (@NickyWill100) reported from Sydney, New South Wales

    @Telstra I will wait until tomorrow I can’t spend any more time on this today. I am completely ground down by months of Telstra miscommunication and misinformation from different parts of the organisation.

  • SarkiAdan
    Adan Sarki (@SarkiAdan) reported from Sydney, New South Wales

    @catedempsey I getting same but in my case is true Telstra keep disconnected me but never answer phone falls or repky nessage ex

  • Caitybahhh
    John West [TUNA] (@Caitybahhh) reported from Sydney, New South Wales

    @Telstra I can’t use the app chat because my service doesn’t show up on my account. It’s been like this for over a week now, now my internet has stopped working, even though it should be on the 4g network until Telstra sort themselves out. This is getting beyond ridiculous.

  • MkBrad1788
    Mark Bradley (@MkBrad1788) reported from Sydney, New South Wales

    @Telstra I have been waiting one hour for a response via your App about my just installed non functioning NBN. Please advise a phone number to call to help me resolve.

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    **** off from here human scum and vermin and parasites and liars. TELSTRA

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

  • BrettHolliday83
    Brett Holliday (@BrettHolliday83) reported from Sydney, New South Wales

    @Telstra I’ve been trying to arrange an internet connection with you via live chat for more than 2 weeks and I am getting nowhere. I’ve just tried calling and your phone line keeps directing me back to live chat. Are you able to help me or do I need to take my business elsewhere?

  • NickyWill100
    Nicky Williamson 🌏✈️🌏✈️🌏 (@NickyWill100) reported from Sydney, New South Wales

    @Telstra I don’t know. I am in the same position as yesterday. I don’t know if the issue is resolved

  • Caitybahhh
    John West [TUNA] (@Caitybahhh) reported from Sydney, New South Wales

    Also, funnily enough, @Telstra got my phone number, now I get phone calls from “Daniel from Amazon Customer Service”. Tell me why I decided to give them another shot?

  • DavidTSimpson
    David Simpson (@DavidTSimpson) reported from Sydney, New South Wales

    @Telstra I’ve been trying to report a fault with a product using your chat all morning (4+ hours) and every time your people try to give me an answer the chat times out and I have to begin again. Help me.

  • michael48439600
    michael hitchcock (@michael48439600) reported from Sydney, New South Wales

    Why don’t human scum and vermin and parasites and liars Telstra just **** off from the face of planet earth and take Sydney Criminal Lawyers with them

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DigMedEd
    Dr Jorge Reyna (@DigMedEd) reported

    @Telstra Silver member and I were able to change my plan on the Telstra App. I have been told I need to provide 100 points ID and go to the Telstra show when I already have an account with you guys. Customer ID 2054610851. If you guys cannot fix this I will walk away from Telstra

  • Jobe14399836
    Jobe (@Jobe14399836) reported

    Telstra outage 100% at the moment

  • SimonVanderzeil
    Simon Vanderzeil (@SimonVanderzeil) reported

    @Terrytoo69 Sol Trujilio was a really terrible CEO & Ziggy was not much chop either.Frank Blount was a very good CEO,he outlines meeting the top 30 or so Telstra Execs for a weekend meeting.They all brought their PAs & FB promptly stated he did not invite the PAs & directed all leave now!

  • DrWitchypoo
    🌈 Steffy ⚓️⚓️ (@DrWitchypoo) reported

    @SR_Duncan @Telstra Having the same problem. Want to know why Telstra is so slow on 4G despite good signal strength and was looking at my app. Nothing working and cannot sign in.

  • hilly_syd
    gjayh (@hilly_syd) reported

    Well, @Telstra and @NBN_Australia still with outrageously poor service. 5+ weeks for a simple NBN service move for our business. Hotspot and 4G only for weeks in a low signal area.

  • newcastleboyy
    Fearless Friend (@newcastleboyy) reported

    @Telstra Well the job interview with Telstra was goddamned awful, Telstra vans driving in my street for three weeks then they come visit and tell me they don’t have a ladder big enough, more waiting, a truck goes through telephone line in the street, more delays getting it replaced

  • newcastleboyy
    Fearless Friend (@newcastleboyy) reported

    @thegrumpypoof @Telstra As a result of Optus’ retail crap service I bought my iPhone 12Pro Max outright from Apple with no contract as I didn’t want to have disappointments again.

  • MyfUrban
    Urban Myf (@MyfUrban) reported

    @thegrumpypoof Aldi's plans use the telstra network. No need to tie yourself to Telstra

  • EnvelopianDrums
    Envelopian (╯°□°）╯︵ ┻━┻ (@EnvelopianDrums) reported

    I use aldi mobile for my data and I constantly have problems with it dropping out in certain areas, and often in areas where the coverage should be perfectly fine, don't they use the Telstra towers?

  • DanRobMat
    Daniel Matthews (@DanRobMat) reported from Melbourne, Victoria

    @Telstra is there an outage in Brooklyn Vic? No internet or phones at work