Telstra

Telstra Outage Report in Turramurra, Ku-ring-gai, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Turramurra, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Turramurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Turramurra, Ku-ring-gai, State of New South Wales 12/12/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Turramurra, Ku-ring-gai, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Turramurra, State of New South Wales

Latest outage, problems and issue reports in Turramurra and nearby locations:

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t Telstra get the message and **** off

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?

  • Patrick95681838 Patrick D'souza (@Patrick95681838) reported from Sydney, State of New South Wales

    Telstra really does some **** ads. Mainstream Australians won't connect with a good looking, well educated guy who plays the piano. Consumers must see an element of themselves in ads or they will not buy them period. I have too much experience in this field to not know this

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t the disgusting filthy ***** human scum and vermin from Telstra just **** off and stop contaminating this site. They are an absolute disgrace to the human race

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡

  • HappySinger Dave The Happy Holidays (@HappySinger) reported from Sydney, State of New South Wales

    @tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @Telstra Thanks, but if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Thanks for the referral to iMessage Telstra chat. Thanks to the unnamed agent who said yes this problem exists with the back end team and we will email you when it's fixed. Then... asked if I deleted the app and reinstalled it.

  • lopizzo Sam L (@lopizzo) reported from Sydney, State of New South Wales

    @Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • GeorgeWolfgram2 George Wolfgramm (@GeorgeWolfgram2) reported from Sydney, State of New South Wales

    Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

  • mickandlozzie mickandlozzie@gmail. (@mickandlozzie) reported from Sydney, State of New South Wales

    @Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra are still desperately trying to shut this down with virus attacks

  • BrianMeinrath Brian Meinrath (@BrianMeinrath) reported from Sydney, State of New South Wales

    @Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.

  • Youngman002 Youngman (@Youngman002) reported from Sydney, State of New South Wales

    @Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!

  • aussiebiboy2170 Somebody (@aussiebiboy2170) reported from Sydney, State of New South Wales

    Heya @Telstra - over the past 24-48 hours I’ve noticed mobile reception on 3G and 4G on various iPhones has been poor in Fairfield NSW lately. The tower next to Fairfield Station is at reduced power, and Neeta City Shopping Centre seems to be a black spot currently

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • theMickMorris Michael Morris (he/him) (@theMickMorris) reported

    How to waste your life... trying to interact with @Telstra to resolve a problem!

  • kenmakozumehkyu sam__ (@kenmakozumehkyu) reported

    @Telstra come on guys like we pay a bit for your service ands terribleee

  • westwickate Kate Dal Forno (@westwickate) reported

    @David_Bonnici Are they letting you hotspot for free and give access to Telstra Air? Poor substitute but better than nothing

  • PaulHenry524 Babylonian Debt forgiver... 💉 (@PaulHenry524) reported

    ... that it's up to the customer to achieve a result from Telstra. (no mean feat). Internet that has been so much more critical in the last 2 years.

  • mirthisse Mirthisse (@mirthisse) reported

    @Telstra Not at all - still on the messaging service - my 4th consultant

  • realMicHolt Mic Holt (@realMicHolt) reported

    @Telstra Hi Kaitlyn, thanks for letting me know. I'm still confused as to why my service would be in backup mode though, those texts sound phishy. I'm not using the telstra router at all... will call the # provided. M

  • mirthisse Mirthisse (@mirthisse) reported

    Dealing with @telstra via their online messaging service is a NEW TYPE OF HELL - 2 hours so far on an issue that could've been sorted with a 5 minute call!

  • onebg Glenn Sargood (@onebg) reported from Sydney, State of New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • freyahd Freya Higgins-Desbiolles (@freyahd) reported

    After my recent visit to @Telstra shop Adelaide, I strongly disagree with their ad "locals helping locals"... it was more like "there's no way I'm going help you"

  • North1521 North (@North1521) reported

    @jessxcfc The only really good service is Telstra… but they’re very overpriced