Telstra Outage Report in Walkerston, Mackay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Walkerston, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Walkerston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Walkerston, State of Queensland
Latest outage, problems and issue reports in Walkerston and nearby locations:
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold
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⭐️ Sharon Dove ⭐️
(@shazza4740) reported
from
Mackay, State of Queensland
@Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Elle
(@naomi_t_81) reported
Once again @Telstra did not do what they said they would do which means I need to traverse their god awful phone system that already has me angry before someone even picks up. If I could use the messaging app I would however I need to speak to a human. Make it easier Telstra.
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Michael Cleef
(@micksickles) reported
@Telstra It would be appreciated if you could take note of my concerns and raise them with the relevant people rather than having to fill out a form every time my service drops out. This is what I meant about zero customer service. It's practically self serve with Telstra nowadays.
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flying shiny toaster ☘️🎗
(@deanprocter) reported
@Telstra The @telstra sales team are on one line still trying to 'sell' the elderly customer new services, a 'connection' etc when their duty is to restore the services they misappropriated and the techinical team are hoping the old lady will 'go away'...
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stephen
(@johnsy123aus) reported
I can’t believe that the coalition is saying that Telstra needs to pick up their game, hang on for a minute it was them that sold Telstra so they have no control any more
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TheTopMostDog
(@TheTopMostDog) reported
@FaultyMusic @NBN_Australia Man I went through all this **** not too long ago. Telstra was the only ISP in my area for ADSL2 (others adding a $30/mo fee for rental or some ****). I spent something like 3 hours on an IM chat to get nowhere, THREE TIMES, then reached out to NBN for equally as little help. 1/3
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anthony, minion field cat of the evil one, edwards
(@anthony45052793) reported
@TelstraEnt what a load telstra, your service is not reliable enough to use for any professional purposes, especially in rural australia where you removed battery backups from the phone towers.
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Despina Chrisostomou (Tracey)
(@despinachrisos) reported
@Telstra I have submitted a name change form and documentation 2 times & now I'm told to redo the form again or go to a store by your online chat team. Terrible customer service and the chat is useless! #telstra #Terrible #CustomerService
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blackcat
(@Lily_zzzz) reported
@Telstra Still no resolution- have had a call to let me know there is a ticket that is in a queue with no response date - 😡
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💧Elizabeth Marr
(@JmarrMarr) reported
Telstra service isn’t just bad at Goondiwindi, there are many areas in Australia that lack reliable service, in fact there’s probably more problem areas than reliable areas. Internet access is as flawed & unreliable as an LNP Government
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flying shiny toaster ☘️🎗
(@deanprocter) reported
So even the @Telstra manager has broken his guarantee to contact us with a solution within 24 hrs. One team is trying to undermine the lack of work of the other team and confusing the situation. Hardly cost-effective. They disconnected a long term customer & misappropriated line