Telstra

Telstra Outage Report in Walkerston, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Walkerston, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Walkerston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Walkerston, Mackay, State of Queensland 02/20/2026 03:05

February 20: Problems at Telstra

Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Walkerston, State of Queensland

Latest outage, problems and issue reports in Walkerston and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ross_unborn Jason Ross (@ross_unborn) reported

    @damana @Telstra Service from @Telstra is the reason I went with other providers for mobile phone and home internet services. I don't care how much better your coverage "May" be, I'll take better service.

  • GreattobeAussie Girtbyseamotherf&$@ee (@GreattobeAussie) reported

    @1nfect3d @commonsense058 @VictorianCHO I’m just going to have a fleeting g visit to Telstra with a problem I have Said no one ever

  • spedwithglitte1 spedwithglitterfart (@spedwithglitte1) reported

    @Optus Fix your network coverage scrubs noobs take notes from Telstra

  • PervyPimp SusBoySlim (@PervyPimp) reported

    @RtmTweets @sophieelsworth @SkyNewsAust Telstra have given us one of the worst internet speed in the world at a ridiculous cost and Qantas is basically owned by China now

  • ReneeDe43613185 Renee Dee (@ReneeDe43613185) reported

    @andy_penn Lol!! That’s funny! There’s nothing ‘smart’ about your co!! The experience I just had is beyond infuriating. What idiot comes up with the id procedures & practices? If you are trying to make it so hard I change telcos.. job done! I wouldn’t be proud of working for Telstra!

  • PeterWMurphy1 Peter Murphy (@PeterWMurphy1) reported

    Imagine going to the Telstra shop to explain your mobile has no connection and your landline isn't working. And the store person says you can wait 45min or you can phone them to sort out the problem. My mobile AND my landline aren't working! So you wait 1hr5min to see someone.😖

  • pfbt Marquis d'Killara (@pfbt) reported

    @Telstra Hopeless, so far. No-one I speak to seems to know how remote access to Messagebank (landline) works. Have spoken to people on 2 consecutive days and they've promised to ring back and have NOT done so. So far no-one has fixed the problem. @TelcoOmbudsman

  • BronwenZ Bronwen Zande (@BronwenZ) reported

    @damana @developerjack @Telstra Just lodge a TIO complaint online. Don't bother with the 50 calls requied

  • cocoaoce cocoa (@cocoaoce) reported

    @optus is Telstra good or bad? i need opinons

  • panamaaus1 Panamaaus1 🇵🇦 🇦🇺 (@panamaaus1) reported

    @Telstra Chadstone. We have chatted, messaged, called and it works for like 10-20 minutes and drops again however, our land line died when NBN was installed and now works. Can a technician visit please. Unfortunately we had issues before that went on for 2 years before getting fixed.