Telstra

Telstra Outage Report in Walkerston, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Walkerston, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Walkerston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Walkerston, Mackay, State of Queensland 02/10/2026 22:45

February 10: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Walkerston, State of Queensland

Latest outage, problems and issue reports in Walkerston and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jacksherwood_ Jack Sherwood (@jacksherwood_) reported

    @Telstra is the app broken at the moment or?

  • rubin_angela Angela. Rubin (@rubin_angela) reported

    @alyx_the Don’t help people, confuse them, that’s Telstra’s motto

  • DavidRafferton Wishing I was pedaling (@DavidRafferton) reported

    @rubin_angela I “literally” spent hours on the phone with Telstra going around in circles, MULTIPLE times. It was a horror story! Im happy to say that I no longer have any accounts with them. Now with iiNet, Netflix/Stan and Aldi - no stress, easy, cheaper, better service.

  • RucasJ Lucas (@RucasJ) reported

    Currently in a @telstra support billing phone loop. Transferred back and forth - this started in Sept. must be close to 8 hours of call times. I’m actually impressed with how bad and non connected they are. It’s like they mash the keyboard instead of adding notes to the acc.

  • colossal_twonk Aldebaran (@colossal_twonk) reported

    @TMFScottP @Telstra Precisely why I switched from Telstra. Could not speak to an actual person for love or money, and the "AI" is the worst

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @Telstra easier? it took 11hours!!! how is that easier??..I went through over 4agents to get to one that took ownership of the issue

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @Telstra 11hours total on web chat when I finally got a competent agent she resolved my issue in 10min so a total of 11hours spent on my mobile to fix the issue..11 hours of my time

  • zzbrgood Bruce Goodwin (@zzbrgood) reported

    @wendyemily2 @LesStonehouse So many things have been privatised and we have been told that it would be cheaper. Mostly this is rubbish. Take energy for example. Opening up communications stopping Telstra's monopoly has kept costs down. I shudder to think how much we would be paying if it was sole player.

  • Dhiraj62879981 Dhiraj (@Dhiraj62879981) reported

    @boostmobile @Telstra I'm still not connected to my new boost mobile connection after 60hrs. I've spoken to 6 agents who can't tell why the service is not active after 60hrs. Horrible customer service.

  • peejosity peejosity (@peejosity) reported

    @Telstra There was no reference numbers, but I’m happy to share the screen shots I took of the chat and the call that was never answered.