Telstra

Telstra Outage Report in Walkerston, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Walkerston, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Walkerston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Walkerston, Mackay, State of Queensland 12/12/2025 05:30

December 12: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Walkerston, State of Queensland

Latest outage, problems and issue reports in Walkerston and nearby locations:

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OffBeatMammal Offbԑatmammal 🇦🇺😷💉⁴ (@OffBeatMammal) reported

    @Telstra incident 17496954 & case: 29098557 - just check DMs from when I originally flagged this.

  • GeoffPAus Geoff (@GeoffPAus) reported

    @Telstra Sorry Harvey that was the last straw with Telstra, your customer service has dropped significantly and there are better customer focused companies out there

  • djmv673 Daniel James Vogel (@djmv673) reported

    I am currently using Telstra for my mobile service in Australia. They are not up to standard. I will be switching suppliers. Poor customer service, doors are closed to there stores, when I call up for support, I can never get anyone to speak to.

  • MurraySkea Murray Skea (@MurraySkea) reported

    @Telstra Let’s hope you can get a fix before Friday!

  • HelaRevenge Revenge of Hela (@HelaRevenge) reported

    Hey @Telstra the speed of your webmail 'service' sucks at the moment. What is going on?

  • elliskate8722 Kathleen ellison (@elliskate8722) reported

    @Telstra charged me for a sim card never provided, refused to refund into my bank, only into services, when I noted this was illegal the service agent changed his mind and asked for my bank details over live chat #justwantmymoneyback

  • Coffeedaveoz David Stewart @Swaggie@aus.soc Democracy can cost. (@Coffeedaveoz) reported

    @Telstra Destroy my data fellas .. left you years ago and still don't trust you, doesn't matter WHO I am .. just a past customer who should have their data SHREDDED!!!!

  • willsailaway aaron simpson (@willsailaway) reported

    @nickcat7 Been in no service land. Thanks Telstra. Well done ledge

  • Sacazm22 sacazm (@Sacazm22) reported

    @Telstra i haven’t been with Telstra for years and don’t plan on ever returning. I love how there pricing just goes up without notice or you can never get the right department while waiting for hours. No thanks, BLOCK

  • OffenceDept Department of Offence (@OffenceDept) reported

    @elonmusk Buddy. Pal. Please. Save Australia from the farce that is @optus and @Telstra by creating an international telecomms network piggybacking off the starlink system. These clowns just aren't up to the task.