Telstra

Telstra Outage Report in Walkerston, Mackay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Walkerston, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Walkerston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Walkerston, Mackay, State of Queensland 01/12/2026 20:40

January 12: Problems at Telstra

Telstra is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Walkerston, State of Queensland

Latest outage, problems and issue reports in Walkerston and nearby locations:

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra been trying to get thru to your NBN service ppl for the last 2 days. Cant get thru or sit there for hours with no response. Then it says go on line. Bit hard when you have No NBN to check. #terribleservice #UnAcceptible

  • 58_chucky Bruce Black (@58_chucky) reported from Mackay, State of Queensland

    @Telstra - typical service standards - NONE - no e-mail service for 2 grs - & they will say “sorry - again” - absolute rubbish

  • jonathondykyj Jonathon Dykyj (@jonathondykyj) reported from Mackay, State of Queensland

    @Telstra Ok, thank you. Are people paying full price for a diminished service?

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra No outages in my area. probs been ongoing for 2 weeks. NBN just doesn't work in regional Qld

  • shazza4740 ⭐️ Sharon Dove ⭐️ (@shazza4740) reported from Mackay, State of Queensland

    @Telstra Have rung that link 2 days in a row. 1st day on line for 1hr and today over 1 1/2 before i gave up. No service just on hold

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • stocksgroup1 $tocks group1 (@stocksgroup1) reported

    @Telstra it's outrageous you don't answer your phone anymore - we need help with our account & we can't download the app or access Telstra chat - any suggestions?

  • LongRuiAU Long Rui (@LongRuiAU) reported

    Hey @telstra only two bars of #4G in the main street of Berry! Not exactly 21st Century service.

  • Steven80084775 Steven (@Steven80084775) reported

    @Telstra @terry23082512 Telstra doesn't give a **** about Aussies, just about there money!

  • iWahash Abdul Elmir (@iWahash) reported

    forth between the technical support and billing team. After being transferred a 5th time, the line disconnected without any resolution. This customer service is pathetic. I knew going in, I would have to wait but even for Telstra, this was exceptionally bad. 2/2

  • FionaLakeAus Fiona Lake (@FionaLakeAus) reported

    4 months since I lodged a complaint form, as instructed, @Telstra. Are you trying to set a record for non-response?

  • CompostoAngelo Angelo Composto (@CompostoAngelo) reported

    @Optus your internet is so ******* **** I piss faster, you pay for unlimited internet and can’t even ******* use it, ******* fix it or I’ll go to Telstra

  • edamo Damien (@edamo) reported

    @Telstra @McLeod40 this you? it sure is my experience when looking for Telstra support!!

  • Steven80084775 Steven (@Steven80084775) reported

    @terry23082512 @Telstra Your not Indian....Telstra doesn't give two ***** about service..they just want to steal money from Aussies!

  • TyKatte kanga step bro ty 🦋 (@TyKatte) reported

    telstra support is dogshit

  • barefootbloke Al Crystal 🇦🇺🏳️‍🌈🇬🇷 (@barefootbloke) reported

    @timdawes @Telstra I have never spoken to an Australian on the phone when calling Telstra. I ask them everytime where they are located and they tell me, every time, Philippines.