Telstra Outage Report in Wallgrove, Blacktown, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wallgrove, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wallgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telstra
Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Wallgrove, Blacktown, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Wallgrove, State of New South Wales
Latest outage, problems and issue reports in Wallgrove and nearby locations:
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Chris De Bonis 🤙🌱
(@cruticus) reported
from
Sydney, State of New South Wales
@Telstra you screwed up my delivery for my iPhone 11. You only put the name of my building & suburb! Wtf. And I know in my building 3 other people had the same issue. Let’s hope they weren’t you guys. Doesn’t look good. Why pay a premium service when it’s not returned 🤔
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Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia promises promises nothing but broken promises.
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𝖄𝖔𝖚𝖘𝖊𝖋 𝕬𝖇𝖚 𝕾𝖆𝖑𝖑𝖆𝖒𝖆𝖍
(@iYousef911) reported
from
Sydney, State of New South Wales
@Telstra When are going to support eSim for iPhones
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Nicholas W Cole
(@NicholasWCole) reported
from
Sydney, State of New South Wales
@Telstra Yes. If I hadn't I wouldn't be complaining about customer service. This is not my first rodeo.
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Scott Sumner
(@fakescottsumner) reported
from
Sydney, State of New South Wales
Got hung up on by @Telstra today because I asked for a resolution (a couple of times 🤬) to a delivery issue...called back and dealt with a guy called Sherwin who was completely fantastic with dealing with an angry me (and solved my issue). We need more Sherwin’s in the world!
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Dominique Autard
(@Autard26) reported
from
Sydney, State of New South Wales
@Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.
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Talwinder Singh
(@tsTweet85) reported
from
Sydney, State of New South Wales
Port my connection to Telstra and got stuck from last 4 days. Can someone help on this@Telstra
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Darcy Byrne
(@MayorDarcy) reported
from
Sydney, State of New South Wales
@Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.
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Andrew Jeppesen
(@ajep) reported
from
Sydney, State of New South Wales
@Telstra Can you explain why my Telstra “Smart” Modem has switched over to Telstra's mobile network 8 times in the past 2 months
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James Clark
(@AlchemyMind) reported
from
Sydney, State of New South Wales
@Telstra @adambspencer How can @Telstra push 5G when #telstra4G #fails .. I’m in Sydney CBD out in the open by the Sydney Town Hall and only 1 signal bar on your atrocious network all the way up and down George St
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Playing the call the Telstra number the error message says to call and getting transferred around to different people that can’t help then being put through to the exit survey after wasting time and nothing being done
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@Telstra No way is Telstra ......Australias best network.......still cant manage a simple move from one connected service to another connected service, almost 105 days now.......but tried to charge for 3 bundles 👎🏼👎🏿👎🏽🤖🤖🤖
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Nicholas W Cole
(@NicholasWCole) reported
from
Sydney, State of New South Wales
@Telstra Yes but apparently no one on your live chat actually wants to help. Been without internet since 5:30am. That's 11hrs. In internet time that's about 3 months. 😂
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
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Barbra Jane
(@b0j0wb3b3h) reported
from
Sydney, State of New South Wales
Ugh @Telstra coverage has been so spotty on the train - City Circle and Parramatta way. WTF is going on
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
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Marlo Perry
(@MarloPerry) reported
from
Sydney, State of New South Wales
@Telstra ADSL and no timeframe given. The net is down more often than it’s working and so temperamental.
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Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra Damn. I’m buying my iPhone 11 outright and I’m on Aldi pre paid, they use the Telstra network.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Zac
(@REACTTAU) reported
@PlaceySC @PlayStationAU If you are a telstra customer they seem to always have them Pay $46 a month and you get game pass plus Xbox gold
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benny
(@_benny4) reported
Even your notes had the correct address and your support "member" decided to change it to what showed up in their portal. Least @Telstra has my correct one.
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𝔸𝕞𝕒𝕟𝕕𝕒 🤍
(@amanda_cwm) reported
@Telstra it’s infuriating that you don’t have an easier support service. The chat function is fine for young people but how is this realistic for elderly and those with disabilities. I’m 30 and it has taken over 2 days to sort a minor issue because I couldn’t talk to someone.
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Renata
(@itsrenatak) reported
Went to Telstra shop today to ask for assistance but was told they can’t directly assist customers in the lockdown and gave me the main Telstra number to call for assistance they will only help customers with orders of products and people have to call the shop for appointments.
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Renata
(@itsrenatak) reported
If I call Telstra in this lockdown they are swamped with calls and I will be on hold for ages so if I do have to call Telstra I need to call early in the morning and hopefully they will have a customer service person you can talk to to ask questions over the phone.
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Sulphurcocky🦜 AZ#1
(@Sulphurcocky1) reported
by people in the neighborhood intercepting my connection to the Mobile network with some device. The neighbors thru the wall make a lot of noise when i boot my computer and have called out 'we got him'. Messaged Telstra who didn't know which end of the telephone to talk in
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benny
(@_benny4) reported
@iiNet Getting transferred yet again. What happened to you? Know TPG are the overlords, but paid extra for customer service which is non existent now! You were ready to disconnect another customer from a wrong address; seriously bad! Hey @Telstra long term customer here, wanna help out?
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S.J.Fleming
(@sjafleming) reported
@AlanBixter @Scottludlam @Telstra All our internet service providers are beyond useless. Getting anything connected or changed is 6 months of foam-at-the-mouth frustration.
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David Scott Aubrey
(@davidakaclean) reported
How lucky am I?! Just had a call from a gentleman 'from Telstra' wanting to help with 'foreign IP addresses' on my network! And it didn't matter I wasn't with Telstra! "Unfortunately, I don't have Internet", I said. "Well, **** off, then", he replied. Thanks, +63 37 067 5866!
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Stan T Man
(@Zaphod1954) reported
@Telstra A reference/case number has never been provided. What other communication channel do you have so that private information may be sent ?