Telstra Outage Report in Wallgrove, Blacktown, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Wallgrove, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wallgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Wallgrove, Blacktown, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
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Community Discussion
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Telstra Issues Reports Near Wallgrove, State of New South Wales
Latest outage, problems and issue reports in Wallgrove and nearby locations:
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
@triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in many Telstra offices. There is no shortage of money there. But most customers face the poorly paid and badly trained support staff while the company focusses 95% on shares and dividends. Is that a good thing?
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Wrong Glass Sir
(@Sonic_Booth) reported
from
Sydney, State of New South Wales
@lucyssfc Nrl app, if you are a telstra customer it's free streaming
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like it’s my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
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Matt Wicks
(@matteightyate) reported
from
Sydney, State of New South Wales
@Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@kemal_atlay @Telstra Bad bot is bad. Does FaceTime or Facebook Messenger etc work - so you know the speaker / microphone works? (Sorry if you’ve already done this) Then you can go back to yelling at the bot. Good luck!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nikolaou Effie
(@NikolaouEffie) reported
@Telstra My ref number is 3548872 for the complaint I lodged
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Winston D.
(@Winston74471335) reported
@Telstra great, l've DM'd my customer ID and name
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Dean🙃sim
(@Deanosim) reported
@Telstra Im not actually with Telstra, Im with Aussie Broadband, they contacted nbnco and nbnco contracted a man from Telstra to come out and he was the one who said the micro node was stuffed and needed replacing. So not sure you can actually help since you're not my ISP.
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Rodw
(@Rodw33381986) reported
@cookerwatch @FannyFitch Depends what 5g network shes on, I'm guessing Telstra, with Vodafone the coverage is shite and signal weak and you'd feel fine by now....or it could just be to many Midi-chlorian's and the force is to strong in this one. 🤔
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Matt 🔞🇦🇺
(@coburn64) reported
TODO: Hack another Telstra Smart Modem Gen2 unit, this current one has a bad 4G modem.
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Matty Jay
(@MattyJa86655780) reported
@Telstra Had a phone call earlier but cut out halfway through so something is wrong I don't even have a any white bars on my phone
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🌏💨🔥💧TurnLeft-2022 😷
(@TurnLeft_2022) reported
@Telstra seriously? thats your take away from this - strange men who dont identify themselves demanding access to my bedroom in order to fix an internet fault outside the premises, is one step away from me calling the police
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Patrick Dockhorn
(@panondo) reported
@Telstra So is the facility only available during certain hours? Or are these times when they are not available more random? Would help international visitors to know !
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🌏💨🔥💧TurnLeft-2022 😷
(@TurnLeft_2022) reported
@Telstra i wouldnt allow your technician into my bedroom to fix an internet problem and minutes later you cut off my phone, while i have a complaint with the ombudsman in progress, this is retaliatory and traumatising, please do better
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Deb Campbell
(@samsplace9) reported
@Telstra day 4 still nothing really I wonder how much effect the parlous risible Telstra 'repair' service and indeed its 'customer service' more broadly has on national productivity? It is sure affecting mine.... and no response whatsoever to twitter calls [5] emails .....