Telstra Outage Report in Wallgrove, Blacktown, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wallgrove, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wallgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Wallgrove, Blacktown, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Wallgrove, State of New South Wales
Latest outage, problems and issue reports in Wallgrove and nearby locations:
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra And still charging for full service. Home full of kids hating Telstra as no internet!
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
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Jenna Price
(@JennaPrice) reported
from
Sydney, State of New South Wales
I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Down again. This is becoming very frustrating...
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Niroshan Selvarajah
(@s_niroshan) reported
@Telstra Thanks Jo, Telstra support advised the 1TB is calculated of both upload and download which seems to be misleading. Is it only download which is used for usage calculation
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ARM
(@13arm13arm) reported
@techAU @EVTimOZ @Telstra I’d assume power would be an issue, does a pay phone require 3 phase?
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damnbilbies
(@friedout_kombie) reported
@janine_hendry I’m with Telstra for this same reason. They’ve always answered fast and fixed the problem. Also automatic payment for monthly top ups
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Anncaro1 🙄🙄😂😂
(@Anncaro11) reported
@janine_hendry I was pleasantly surprised by Telstra. Our modem was fried in a storm last week. I called Sunday - they tried remote service, and now the guy is coming today.
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⚡Mennis⚡
(@DennisMennis11) reported
@janine_hendry We had Optus since mobile phones came out, last year the wife’s phone kept dropping microphone during calls when home. Got new phones still had issue but on mine as well, didn’t think it was a provider issue but changed to Telstra and problem went away immediately
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Gandu Bai
(@bingewatchers1) reported
@Telstra hi can you please advise as to why my video quality is low on Netflix when I have full bar of 5g connection? The quality drops after parramatta and remains the same whilst towards the city. Paying for premium sim but receiving **** service
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Tim Williams
(@mySMtips) reported
@Telstra @TelstraEnt complaint ref# 52245375 / This is costing our business $10-$15K a week in LOST revenue / Telstra seems to have NO way of customers communicating with their L3 technical staff😡They want to hide!!!/ Google fixed the minor issue with our website 3 weeks ago!
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Khan Pardesi
(@KhanPardesi12) reported
Worst NBN and Telstra service ever. I am without NBN since 18th Jan. called Telstra so many times but only got assurances every time after being on hold for almost an hour every time. @Telstra @NBN_Australia
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Garth Hughes
(@labrooy61) reported
@peelixia @RuncibleH I certainly try not to. The problem with any large organisation is the person you speak to had nothing to do with any stuff up. This is true of Telstra, Centrelink etc. but you can't actually get the one responsible to chat with you.
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Carlton Live
(@live_carlton) reported
@Law_Girl_ As apposed to the Telstra customer service staff who never work.