Telstra Outage Report in Wauchope, Port Macquarie-Hastings, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wauchope, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wauchope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Wauchope, State of New South Wales
Latest outage, problems and issue reports in Wauchope and nearby locations:
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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HappyHammer
(@HappyHammer69) reported
from
Port Macquarie, State of New South Wales
Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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Zaphod Beeblebrox
(@Zaphod_BBX) reported
from
Port Macquarie, State of New South Wales
@markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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gazza
(@biggazza77) reported
from
Port Macquarie, State of New South Wales
@Telstra hey guys you really need to look at your customer service because I just upgraded to a pixel 3 went into the Telstra shop and asked for help moving data from old phone to new and was told it costs $30 what kind of service is that to customers #badcustomerservice !!!!!!
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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Zaphod Beeblebrox
(@Zaphod_BBX) reported
from
Port Macquarie, State of New South Wales
@MeckeringBoy @LeanneH56251190 I'm on a 50Mbps plan as well and get 47-48. Have no issues with streaming Netflix or catch up TV at all. I did get a new modem when I went to provider. I went with Aussie Broadband bcs I was sick of Telstra BS. They've been great upfront, honest and ready to fight NBNCo.
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra It is simply not good enough and unreasonable for an internet service provider to fail to advise customers of a planned 2 week internet outage ... especially when that customer relies on that service to work from home, do University study and connect multiple devices
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
So @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
PS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public
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Rob Duffy
(@seadoomad) reported
from
Port Macquarie, State of New South Wales
@Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
After 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
And on the tenth day of a planned service outage to my wifi functionality, my internet service provider gave to me ... NOTHING ... wifi supposed to be re-enabled but STILL NO WIFI ... so very disappointed and underwhelmed with the disservice @Telstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
After reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Begley
(@dr_stevious) reported
I don't understand how @Telstra can still manage to fail so badly at providing basic phone services. I just wanted to port my phone over to @Telstra. Instead I paid money to be unable to make or receive calls, texts, etc. Amazing.
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LBNATR
(@Lebanator_) reported
@Telstra I'm so confused, new customer, ordered a sim card, no confirmation email.. Live chat says I needed to create an account!! Telstra pls look at the DM
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Susan Bennett
(@Sibenco) reported
@Telstra As I've been saying since I arrived in the US on Friday 8 April. I just want a functioning #internationalroaming service - @Telstra @Telstra_news needs to lift its service - it has caused me major inconvenience and costs!
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Chris
(@Chrisjstony) reported
@lukeofpreston Has been for years. I live in Adelaide CBD. I have to stand under the door between the kitchen and living room to make a call. With the amount of high rise apartments being built the bandwidth is overwhelmed. Telstra don't give a ****. They are ovs making $ with big corps
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Martin Connolly #MMT #TNL @The_NewLiberals 💉x3 ☘️
(@maconnolly888) reported
@Telstra don’t know how you claim no outages on Central Coast. In Terrigal, it take 2 mins to get a response, if you’re lucky. Worse than dialup. Been like that for most of yesterday as well. Rubbish service!!!
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nick s
(@NickStanleyCEO) reported
@Telstra After working with your support team who failed 8 times to connect nbn to my house in Lorne I think I’ll pass up wasting my time. At a high level, your business knows there is a black spot. Just fix it.
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denis moriarty
(@denismoriarty5) reported
@Origins3888 @Telstra so ****.
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Susan Bennett
(@Sibenco) reported
@Telstra I've responded in DM - see my notification of issues. Initially after speaking directly with people in your call centre, I was directed to use your app, which I have done. This included on @ 15 April being directed to the #telstra #chatbot which was not properly programmed!
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Luke 🧡 | 🖤❤️
(@lukeofpreston) reported
@Telstra Can’t get help in the app if internet is not working.. in Bermagui.. Telstra Air is working but the rest is fairly cactus..
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Emmeline Spankhurts 🍸
(@MmeEmmeline) reported
Apparently the mobile phone cell is ducked as well so that brings @Telstra into bollocks of the crappy connectivity **** sludge of the moment. No doubt none of the providers will give frog's fat **** to do anything at any vaguely convenient moment.