Telstra

Telstra Outage Report in Wauchope, Port Macquarie-Hastings, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wauchope, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wauchope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Wauchope, Port Macquarie-Hastings, State of New South Wales 05/09/2025 08:35

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Wauchope, State of New South Wales

Latest outage, problems and issue reports in Wauchope and nearby locations:

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    NOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    So @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    And on the tenth day of a planned service outage to my wifi functionality, my internet service provider gave to me ... NOTHING ... wifi supposed to be re-enabled but STILL NO WIFI ... so very disappointed and underwhelmed with the disservice @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    After 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    PS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    Bravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    After reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • theKoala_Man Lou 🧃 (@theKoala_Man) reported

    @itshughesy @Telstra Certainly one way to make you become a New Customer hey.

  • CDoubter CDoubter (@CDoubter) reported

    @Telstra Yes, my wife had the same issues. My son is with Optus, had no problems.

  • elisemargow Elise (@elisemargow) reported

    Amazing that @Telstra is still making a profit given its complete ineptitude when it comes to customer service. Countless phone calls, orders raised, cancelled automatically then re-raised. @andy_penn what on earth is going on there. Your company is a nightmare to deal with.

  • FeliceJacka Prof Felice Jacka (@FeliceJacka) reported

    @Telstra @NBN_Australia the internet in old Ocean Grove, Victoria has been increasingly unstable over recent weeks & is now fully unusable (from yesterday). Enquiry suggests this is not just our house but rather area level. Telstra chat confirmed instability this morn. Fix pls!!

  • pipwells Pip Wells (@pipwells) reported

    Hey @Telstra - whats going on with 4G reception/service in the Engadine (2233) CBD today. Seems to be dropping our devices back to 3g constantly. Can't wait for the 3g network to be decommissioned... what do we do when the 4g network fails then?

  • banoky Banok Rind (@banoky) reported

    @aleeb88 That's so good! @Telstra sending bills to an old address but I never gave them. Now I been cut off, its a poxy Monday hahahaha

  • FeliceJacka Prof Felice Jacka (@FeliceJacka) reported

    @Telstra No, they just checked our service and said it was 'unstable'. They said they'd apply some sort of fix, although that might slow the service down. Said it might take 24 hours. Definitely hasn't improved yet!

  • itshughesy Josh (@itshughesy) reported

    Literally spent an hour on the phone to #Telstra doing an order, only to be told that as I'm not an active customer I must pay a $750 deposit? How about no. What happened to your customer focus @Telstra 0/10.

  • Itelluwot Nerone_Mma (@Itelluwot) reported

    Cmon @Telstra nearly an hour waiting to talk with someone? I understand why people say you have the worst customer service in Australia

  • dgouilard Daryl Thai Dao (@dgouilard) reported

    Having been watching a few videos about scams, today was the first time our family received a call from those scammers, saying they were from Telstra and our internet has a problem. Really tempted to have fun with them, but realised it wasn't worth the effort.