Telstra Outage Report in Wauchope, Port Macquarie-Hastings, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Wauchope, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wauchope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Wauchope, Port Macquarie-Hastings, State of New South Wales
The most recent Telstra outage reports came from the following cities: Port Macquarie.
| City | Problem Type | Report Time |
|---|---|---|
 Port Macquarie |
Internet | |
| Port Macquarie |
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| Port Macquarie |
Internet | |
| Port Macquarie |
TV | |
| Port Macquarie |
Internet | |
| Port Macquarie |
Phone |
Community Discussion
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Telstra Issues Reports Near Wauchope, State of New South Wales
Latest outage, problems and issue reports in Wauchope and nearby locations:
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
PS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
So @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks
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Rob Duffy
(@seadoomad) reported
from
Port Macquarie, State of New South Wales
@Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
And on the tenth day of a planned service outage to my wifi functionality, my internet service provider gave to me ... NOTHING ... wifi supposed to be re-enabled but STILL NO WIFI ... so very disappointed and underwhelmed with the disservice @Telstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
After 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra It is simply not good enough and unreasonable for an internet service provider to fail to advise customers of a planned 2 week internet outage ... especially when that customer relies on that service to work from home, do University study and connect multiple devices
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@Telstra I fail to see the humour in a now 28 hour old NBN outage that has meant I have spent the best part of 2.5 hours in the Telstra app chatting with 3 separate customer service reps asking the exact same questions and still no further along with answers
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HappyHammer
(@HappyHammer69) reported
from
Port Macquarie, State of New South Wales
Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Zaphod Beeblebrox
(@Zaphod_BBX) reported
from
Port Macquarie, State of New South Wales
@markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
@NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior
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Her Irishness
(@Ballyanamcara) reported
from
Port Macquarie, State of New South Wales
After reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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(@p_terg) reported
from
Sydney, State of New South Wales
@hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..
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Paul Baker
(@PaulBak13618698) reported
@SustainableMe09 @VelkGMGF Keating sold the Commonwealth Bank at $5/share - now worth $100/share, Qantas, CSL, outsourcing of the public service, and had he won the 1996 election telstra as well. U really should get out the bubble its not that dangerous
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Dutch
(@dunxcorp) reported
@FKwegen We paid over $80 billion for an NBN Telstra quoted $6.4 billion to build. We have bigger problems than panic contracts
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DrHallstrong-Port Hughes, Tipping & Horse Racing🏇
(@hallstrong1) reported
@p_terg @crackerscraigo I've have nothing but positives with Telstra & their shops are offering excellent customer service from my experiences. It's 5 stars from me.
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Kate
(@Kate_B_Melb) reported
from
Melbourne, State of Victoria
@beourmate can we have an update please for those in Melbourne who don’t have Facebook. I’m generally a bit of a doormat but even I am frustrated and grouchy and upset. 1st world problems and all that - but there is really no excuse in 2023. Can’t you piggyback off Telstra??
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Oliver Townshend
(@oliverzip) reported
Did you know that if you have a problem with the #mytelstraapp you can call @Telstra and they will advise you to use the #mytelstrapp to resolve your issues quicker? Repeatedly. And that people using the #mytelstrapp get priority. Lucky things.
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NomNomDePlume
(@NomNomDePlume2) reported
Net probs here, so contacted Telstra (not allowed to phone anymore, have to message them in the totally crap app). Was told to switch all machines off web except 1. Then was told by dumbo "yr other machines aren't registering on modem, so problem is at yr end." Eventually ...
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K Digga
(@Kalyx_MC) reported
@Telstra refusing a $20 data service add on to a $250/m cellphone account cos I havent been with them 6 months is peak corporate retard
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Nik Siggers
(@BrotherKonk) reported
@beourmate Yep back up and running. Still completed a transfer to Telstra tonight. Mate service just isn’t good enough for WFH. Usual spasmodic outages sucks when you’re on a Teams meeting!
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CoolHandLuke
(@BeKind_BeCool) reported
@MoreThanDanny @MoistenedTart Definitely go celluar. Costs me an extra $5 month with Telstra, but I wouldn't be without it now. Arrive at the shops sans wallet and phone? No problem. Pay, call, text via the watch.