Telstra

Telstra Outage in Wauchope, Port Macquarie-Hastings, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra problems in the last 24 hours in Wauchope, State of New South Wales

Telstra Outage Chart in Wauchope, Port Macquarie-Hastings, State of New South Wales 01/25/2021 02:10

January 25: Problems at Telstra

Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.34% Internet
  • Phone 25.69% Phone
  • E-mail 6.57% E-mail
  • Wi-fi 6.57% Wi-fi
  • Total Blackout 1.99% Total Blackout
  • TV 1.83% TV

Telstra Outage Map Near Wauchope, Port Macquarie-Hastings, State of New South Wales

The most recent outage reports and issues originated from Lake Cathie.

AustraliaLake Cathie Phone
AustraliaPort Macquarie Phone
AustraliaWauchope Phone
AustraliaLake Cathie E-mail
AustraliaWauchope E-mail
AustraliaPort Macquarie E-mail

Telstra in Wauchope, State of New South Wales Comments

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Telstra Issues Reports Near Wauchope, State of New South Wales

Latest outage, problems and issue reports in Wauchope and nearby locations:
  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • seadoomad Rob Duffy (@seadoomad) reported from Port Macquarie, State of New South Wales

    @Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra Some feedback for you - not only was the Complaints Officer you allocated on 2 March redundant and as useful as a doorbell on a coffin in resolving my wifi functionality issue ... he then tried to rewrite history by stating we had spoken before today which was UNTRUE

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia Even though @Telstra confirmed at 11am yesterday the outage was resolved and a technician needed to be organised ... at 3pm yesterday I get a call from an entirely different department of Telstra saying my wifi service would resume at 5pm yesterday = bollocks

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    So @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    PS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    After 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    And on the tenth day of a planned service outage to my wifi functionality, my internet service provider gave to me ... NOTHING ... wifi supposed to be re-enabled but STILL NO WIFI ... so very disappointed and underwhelmed with the disservice @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    After reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra It is simply not good enough and unreasonable for an internet service provider to fail to advise customers of a planned 2 week internet outage ... especially when that customer relies on that service to work from home, do University study and connect multiple devices

  • Zaphod_BBX Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, State of New South Wales

    @markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.

  • Zaphod_BBX Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, State of New South Wales

    @MeckeringBoy @LeanneH56251190 I'm on a 50Mbps plan as well and get 47-48. Have no issues with streaming Netflix or catch up TV at all. I did get a new modem when I went to provider. I went with Aussie Broadband bcs I was sick of Telstra BS. They've been great upfront, honest and ready to fight NBNCo.

  • biggazza77 gazza (@biggazza77) reported from Port Macquarie, State of New South Wales

    @Telstra hey guys you really need to look at your customer service because I just upgraded to a pixel 3 went into the Telstra shop and asked for help moving data from old phone to new and was told it costs $30 what kind of service is that to customers #badcustomerservice !!!!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • MrScottBlack Scott Black🎙 (@MrScottBlack) reported

    @Telstra is great at taking over $500 a month from a Not-For-Profit. They fail miserably at customer service. I was transferred between nine departments and none of them knew what the service was on our bill and the final one just hung up on me.

  • RobWhit025 RobWhit (@RobWhit025) reported

    @GamersNexus A couple of years ago, I'd have said no. But Australia finally has good competition vs Telstra (our biggest comms provider) and I'm finally able to get 250Mbps unlimited through AussieBroadband. 84USD per month, had one issue in 18 months and solved with a 2 minute phone call.

  • blakeha467 Blake Harris (@blakeha467) reported

    @Telstra hey guys, I’m having trouble accessing the internet on my phone? Just keeps saying no internet connection yet it’s saying I have full service and 4G????

  • sebasbo83 Sebastian Blanco (@sebasbo83) reported

    @Telstra It says "Mobile plan - Small". Btw, I'm trying again through the Chat in the app and different person but still not someone that understands what I'm saying. Can it be that I'm that unlucky to get the two reps that are new or uninstructed? Or is the service just bad?

  • mikebradio Mike Bennett (@mikebradio) reported

    @Telstra I have been dealing with an ongoing NBN issue for several months and this morning, your operator called to organise another engineer (the 1st one was told by Telstra that they couldn't connect to the node 50mtrs from my home.) She hung up when I asked for a time slot!!!

  • elwoodfan elwoodfan (@elwoodfan) reported

    @winsordobbin @Telstra They are good at charging but not good at fixing issues. Had no mobile data for a month but seem in no rush to fix the issue

  • sebasbo83 Sebastian Blanco (@sebasbo83) reported

    @Telstra Thanks for your reply. I'll look at the plans, I know I was going to get moved to a new plan as mine was no longer available. So to confirm, the message I received today was in fact from you and this support person saying it wasn't was a mistake?

  • oferzelig 𝓞𝓯𝓮𝓻 𝓩𝓮𝓵𝓲𝓰 (@oferzelig) reported

    Hey @Telstra if you choose to cut costs by having offshore support, can you at least make them competent? Otherwise, what differentiates you from other low cost telcos? you used to be a strong Aussie brand. Now you're like all the others. Examples: >>

  • MrScottBlack Scott Black🎙 (@MrScottBlack) reported

    @Telstra how is it the only department in your whole organisation that's knows what an X21 data service line is the accounts department that charges @ReadingRadioQLD for the service. I've spent almost three hours trying to report a fault and no one knows how to help.

  • nospillteejay Tj Soutter (@nospillteejay) reported

    @elonmusk @boringcompany @elonmusk can you come back up Australia, specifically western Australia and set up a solar farm and bunch of telstra batteries? Do what you did with SA, offer it for free if it doesn't work and if it does have to pay you exactly what you earned?