Telstra outages and service status in Wauchope, New South Wales
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- Telstra generated 0 outage signals in the last 24 hours around Wauchope, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wauchope, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wauchope, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telstra Issues Reports Near Wauchope, New South Wales
Latest outage, problems and issue reports in Wauchope and nearby locations:
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@NBN_Australia @NBN_Australia Hi Matt ... thanks for your response ... very much appreciated & so much more than I have received from @Telstra ... no outage after using your link ... 12 days of no NBN, landline & wifi ... I’ve spent 20+ hours on the phone with Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra How on earth do you suggest I resolve my problem when your app won’t run a diagnostic or tells me the NBN diagnostic failed and you are prohibiting telephone call contact due to COVID 19 ... how do I study or work??????????
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra I feel like I am in a Monty Python skit ... after an ongoing TEN DAY NBN outage until 9pm last night, you assured me the outage was fixed ... between 11am & 4pm today there was yet another outage WITHOUT ANY PRIOR NOTIFICATION BY YOU OF SUCH OUTAGE
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra @NBN_Australia Thankgod for a switched on technician ... my wifi issue was the result of my modem disabling the wifi functionality during a firmware upgrade and had you bothered to run a diagnostic @Telstra could have confirmed this 12 days ago - 👏 ineptitude #bravo
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesWell neither @Telstra or @NBN_Australia have managed to resolve my issue between them ... 30 days & counting ... shame on you both ... I have an online University exam worth 40% of my mark to do this weekend ... back to Telecommunications Industry Ombudsman
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Rob Duffy (@seadoomad) reported from Port Macquarie, New South Wales@Telstra rang 18 times to cancel my foxtel and keep hanging up on me your a fking joke @ScottMorrisonMP I know your busy but Telstra need a kick up the arse will go to @Optus now maybe more help
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesI have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Axe99 @Telstra It defies all logic & reason to have to have this amount of contact and repeat myself so many times ... the Telstra customer service rep wanted to do basic troubleshooting of the modem even though I provided the case reference and advised it was a line issue
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesThe earliest @Telstra allege they can get a technician to inspect my NBN fault is 17 days after the issue began ... @rayhadley2gb - interested in hearing more about how this ISP has treated a customer of 15 years ? No NBN, wifi, landline for 17 days
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesAfter 10 days of a planned outage, you only NOW consider and investigate a potential modem issue ... something my complaint raised 7 days ago ... I think each & every employee of your service should have to go what I’ve been through and see how you feel at the end of it @Telstra
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra also unreasonable and NOT good enough to have had NO wifi functionality for 9 days ... I have multiple devices and streaming services that rely on wifi connectivity ... I have been unable to back up my devices for 9 days ... no-one is able to help me with my complaint
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesBravo @Telstra After 2.5 hours dealing with 3 customer service reps with no appreciation of customer service who asked me the exact same questions 3 times, you have given me no option but to take this to the Ombudsman ... bravo again 👏
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesNOW @Telstra ... between 4pm & 6pm I had wifi connection ... between 6-7.30pm my Telstra smart modem has restarted on 5 occasions ... since 7.30pm I’ve had a blue light on my smart modem & NO NBN ... MY ISSUE HAS BLATANTLY NOT BEEN RESOLVED!!! POOR FORM
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South Wales@Telstra Is your customer service now an optional extra customers need to pay for???? I have YET ANOTHER NBN line fault approximately 12 months after the last unfortunate experience ... please check your messages from me with screenshots #epicfailtelstra
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HappyHammer (@HappyHammer69) reported from Port Macquarie, New South WalesJust moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesSo @Telstra even when there is CLEAR miscommunication between your various departments leading to incorrect expectations being set you STILL pass the buck ... DO NOT reach out to me - we’ve done this dance >3 times and you STILL pass the buck ... FIX IT
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Her Irishness (@Ballyanamcara) reported from Port Macquarie, New South WalesI have to say @Telstra I smell bollocks when your Conplaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm
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gazza (@biggazza77) reported from Port Macquarie, New South Wales@Telstra hey guys you really need to look at your customer service because I just upgraded to a pixel 3 went into the Telstra shop and asked for help moving data from old phone to new and was told it costs $30 what kind of service is that to customers #badcustomerservice !!!!!!
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Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, New South Wales@markjs1 @Aussie_BB @Aussie_BB are honest retailers and give the lowdown on your issues. @NBNCoLimited are lying ***** who blame everyone but themselves. It took an old @Telstra tech that #NBNCo had to bring in to sort our issue because they had no idea where we connected into the network.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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antqld (@antqldbwog) reported@EVERALDATLARGE He sold everything off Commonwealth’s property portfolio, Commonwealth Bank, Telstra, 167 tonnes of gold at 7% of what it’s worth today and failed to pay the public service superannuation leaving behind a $96 billion liability.
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Lyn (@lyng62) reportedRing ring (random mobile number) “Hello is that Lynette? It’s Steven from Telstra to discuss your internet connection” Me: “Well that’s bullshit Steven, I’m not with Telstra. Take your scam and **** off arsehole” Was gone very fast. Bunch of c**nts.
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Tom English (@thmsenglsh) reported(2 cont:) and this would fluctuate WILDLY based on the day to day. If Telstra has an outage, people won't be nominating them to receive any govt money anytime soon 3) or govt would have to guess who to go to for contracts
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Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported@KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.
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Kmac (@check307) reportedTo that miserable ***** that is CEO for Telstra who is helping rip off Australians wth price increase for no service . No one answers the phones for complaints. I pray this ***** suffers severe financial problems and experiences what struggling Australian families are suffering
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Jack Ryan (@JackRya41531458) reported@Telstra The issue is they keep calling on different numbers and its like playing wack a mole.
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Michael (@MSVLKnight) reported@LisaLemon09 I worked for Telstra for a long time and in my experience nearly every major issue was caused by updates being tested in a lab with 10 services and then getting rolled out to 20,000 plus subscribers. It was nearly always inadequate testing.
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MormorLady (@mormorlady) reported@Telstra As longtime customer I deplore your endorsement of IDF being allowed to enter Australia and taking part in the @sydmarathon A slap in the face to Zomi Frankcom’s family and to all Australians
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Spiro Arkoudis (@SpiroArkoudis) reported@_maxantonov I used my Pixel to tether my 5G internet to my Mac and that finally loaded up LinkedIn on my browser but it's still flakey...I'm reading Azure Telstra issues in the mix
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❗️’〽️®️🌀↩️ERℹ️↪️🔀💤©️ (@maccaburbsvoice) reported@howardw46 @Telstra Oh right, sorry. Well the blackspots exist driving all along the highway and it’s clearly no easy fix.