Telstra Outage Report in West Burleigh, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in West Burleigh, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in West Burleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near West Burleigh, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
City | Problem Type | Report Time |
---|---|---|
Gold Coast | Wi-fi | |
Gold Coast | Phone | |
Gold Coast | Phone | |
Piggabeen | Phone | |
Piggabeen | Phone | |
Gold Coast | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near West Burleigh, State of Queensland
Latest outage, problems and issue reports in West Burleigh and nearby locations:
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra $tls is the most inept company in the world! Devoid of customer service, it has complete isolation from its customers because “they will only complain”! And complain because the service is ******!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra TLS! CEO ANDREW (no idea) aka ANDY Penn-these guys have set up complete isolation because they KNOW the customers will be unhappy! Will want help, and they have ZERO intention of meeting their obligations or commitments! These guys are inept!
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra hello telstra... how can I get ANY HELP! How long do I have to wait for my house to be connected? I bought it nearly 2 months ago! Requested connect before settlement! It’s a reconnect! Why no response? Why no customer focus?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra Telstra is an inept organisation, focused more on public relations that fixing its problems
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Peter Ison
(@476a803ed32c438) reported
from
Tweed Heads, State of New South Wales
@Telstra no NBN connection and 4G extremely slow at Banora Point
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra I continue wait for this hopeless organisation to deliver their promises! I have been waiting now 6 weeks for internet to be connected to my house! No feedback, no response! And yesterday I get told “oh, it has been through provisioning yet” and when I ask wtf, silence!
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra why have I been waiting more than 6 weeks for connection to a bigpond internet connection? Why is there no urgency or customer feedback? Telstra is hopeless!
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra @abc730 @4corners I wish someone would do some investigative journalism into exactly the extent TELSTRA has gone to isolate itself from the problems it has created! I have been waiting over a month for a service promised “a few days” ANDREW PENN is a fraud! Hapless
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Greksie
(@IamGreksie) reported
@Telstra a bit disappointed after 14+ years as a 'valued customer' to be spoken down to via a store representative in the local store where I am holiday, and even your online customer service reps. All I wanted was to get the new phone feeling underway as the first representative
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jason
(@arianasgoodshit) reported
@Telstra Probably about 1 year old. It’s the smart modem with backup 4G but I’ve never gotten the 4G during a dropout
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flying shiny toaster ☘️🎗
(@deanprocter) reported
@noplaceforsheep I'm currently assisting someone telstra physically disconnected and gave their line to someone else. No excuses. Long-time prompt paying customer. Fed bullshit for 10 weeks. I spent some time on the phone and then old-schooled all their manager's direct lines. When its sorted...
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Mark Hollis
(@MarkHol76925107) reported
@Telstra customer for over 5 years my bill was 7 days late services suspended. Paid the bill over an hour on hold hang up on, told services would be reconnected yep that didn’t happen. Rang back no notes on system disgusting customer service.
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Peter Struik
(@swampbush) reported
@noplaceforsheep I had trouble with Telstra, ring Telstra complaints on 1800 247 862. This gets sorted by a real person.
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Retweetererer
(@re_tweeterer) reported
Very frustrating to be back at work in the Melbourne CBD and find the @Telstra network still has blackspots in the city loop with no data at all. This is after getting a new phone with 5g which isn't cheap.
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🐀The (Old) Evil One
(@actualeyez) reported
@and_spook @noplaceforsheep Chardy suggests celebration but Telstra never managed to get a Bill correct and refused to issue proper bills - just wanted to provide credits with incomprehensible untraceable descriptions
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Colin needs naps, badly
(@AbstractCode) reported
@developerjack My phone has 5G And Telstra's network performance is a lot worse than 4G. To the extent I'm considering finding out how to turn it off. I don't want an eternity of unreliable networking.
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yeahbut
(@yeahbut) reported
@noplaceforsheep I am waiting for my Starlink dish to arrive and then it’s “**** you very much Telstra”
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chloe
(@cybercatgurrl) reported
@Telstra you just lost a customer by taking away 5G in prepaid next month. I will be switching to @VodafoneAU. Get stuffed.