Is Telstra having an outage in West Burleigh, Gold Coast, State of Queensland?

@Telstra Matthew I’ve been on your 24x7 chat all night and your social media team have failed to resolve the Enquiry, so not sure how you can help.

@Telstra I have never been given a fault report

@Telstra I been paying for my internet for 18 months and it has never worked and when it does it’s very slow and has interfered with my business. I have called about the problem several times. Now all I get is would you like to disconnect.

@Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

So I call @Telstra twice in the last 2 weeks with internet problems and they keep asking would I like to disconnect the service and go elsewhere instead of helping. Great customer service 🙄

@Telstra my business phones are diverting to a mobile phone number that we have asked you to remove multiple times. That Mobike is overseas. Your support line says 20 minute wait. My customers cannot call me. We need help NOW.

@Telstra_EntGovt I’ve never seen anyone smile while using #Telstra Calling.

@PrincessPark7 @Telstra Do you have it yet? We've had nothing but problems since it went in.

@PrincessPark7 @Telstra I waited 3.5 hours for them to turn up today. They didn't come. Apparently fixed the problem out on the street. Noone told me til I rang them. Not happy Jan!

@paulcaruso2 @Telstra I know. I'm waiting for them atm. Ever since they rolled out the NBN it's been shit. Drops in and out all the time.

Faaaaaaaark! Life was so much easier without the internet! Technician coming tomorrow for temporary patchup. Telstra is shit.

About to commence a worthless conversation with some poor soul @telstra Internet dropping in and out always. Sigh. FIX IT!!!!

@Telstra internet connection is down, no reported outages on your outages page - this happens at least 3-4 times a week. customer service had an obscene quoted wait time. any news on outages in Runaway Bay?

@R_Anthony_Lee @Telstra Ours has been horrible since day 1. 12+ months now.

@bimmyjartel @iiNet We've always had issues here with Telstra. They use old equipment, therefore it constantly fails. I wish you luck too.

Telstra admitted to modem issue. Fixed..... til next time.......sigh!

@telstra day 5 of no cable internet at Labrador 4215. Outage page says there is a problem with the nbn network. But I’m not on nbn. What gives?

@Telstra this is time spend calling your customer service centre.

@Telstra our two year contract finished at the beginning of 2018, we notified you that we were changing service providers but you continue to bill us for a service we don’t need or use. After two trips to the Telstra store and numerous calls you continue to bill us. #Stop

@Telstra fix your shit pls wtf man

@Telstra never did it before

Hey @Optus, @VodafoneAU and other #telco providers. I want to transfer my postpaid number to my iPhone XS eSim. Support this soon and I won’t be the only one leaving Telstra for the first to provide this.

@_sara_jade_ Oh and "Madam I am from Telstra your internet connection has a problem"... Ask for their Staff ID number, you'll never hear from them again...

@Telstra any ideas when the cable broadband will be fixed in 3194 area. It has been down since 12pm and no updates of when it will be restored on your outages page

@Telstra Nothing a little more energy at the transmission tower won't fix

@Telstra still trying to save on power bills instead of trying to provide a service to customers. Turn it up!

@Telstra It's all in our contact history Dani and I understand you are trying as an employee of Telstra. The problem is the organisation is constantly failing clients. Today was a critically important day for us and the connectivity issued greatly impacted our affairs.

Tue: I call Telstra about a mobile reception issue “we’ll investigate & call tomorrow.” Wed: No call. So I call. “Oh, sorry, we’ll create a ticket, investigate & call you tomorrow” Thurs: No call. So I call. “Sorry, they take 3-5 days. I’ll assign a case mgr, but they’re closed…

@FOXTEL_Help Yeah I’ve been trying to fix it all day .. on my second Telstra tv when I go to login it says I have Error 4011 which is a wrong password or I’d but I know they’re right