Telstra Outage Report in West Burleigh, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in West Burleigh, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in West Burleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (23%)
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E-mail (22%)
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Wi-fi (8%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near West Burleigh, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
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 Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Wi-fi | |
| Gold Coast |
Internet | |
| Gold Coast |
Phone |
Community Discussion
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Telstra Issues Reports Near West Burleigh, State of Queensland
Latest outage, problems and issue reports in West Burleigh and nearby locations:
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Lisa McDermott
(@lisadlmcdermott) reported
from
Gold Coast, State of Queensland
@Telstra like everything in Australia has gone to ****. I’m literally moving next door and I’m going to have no internet for a week.
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Dazz
(@DarrenAbb) reported
from
Gold Coast, State of Queensland
Had to wait to get back to home to the mother in laws to post this as @Telstra 5G was down !
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Musk Rat 🐀 Mick
(@MuskRatMick) reported
from
Gold Coast, State of Queensland
@Telstra in investigating mobile booster options for my parents (which cost $2000) with Telstra WOM Dept, they advised the Telstra map showed their area had excellent service. I can promise you they have 1 bar inside and 2 outside. Can you investigate Gleneagle 4285 please
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Richard 🌻(spankyhunter)
(@Spankyhunter) reported
from
Gold Coast, State of Queensland
@Telstra since you latest app update its gone to total garbage. Constant half loads, lots of something went wrong. Constantly asking for extra logins. Wont switch between my users without having a cow. Did no one test this update???
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Anne Carlin #WeAreAllPRGuy
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@bustdboozehound @nineislands I do too. Great plan. Everything included. My modem died at home and the family all used the 25gig I'd rolled over to access the internet while I got a new one. They use the Telstra network.
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Robbie McEwen AM
(@mcewenrobbie) reported
from
Gold Coast, State of Queensland
Worst customer service I’ve EVER experienced. I spend $8k per year @telstra between my home, business & mobiles. Cancelling all of them
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Liam Morrow
(@MungoGOAG) reported
from
Gold Coast, State of Queensland
@GoMeZCSGO @FrankLi @BelongAU Yeah if you are porting to Telstra especially from a well known provider you’ll have no issues. It’s all an automated process now and most go through within 5 minutes. If they take longer you won’t lose service until the port is complete.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
Just spent another 2 plus hours dealing with @Telstra s useless phone app as the the case manager decided not to call me back as promised. Utterly useless service.
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
In their wisdom Telstra closed my account a few days ago. So I haven't had internet. When I asked why they can't tell me. I upgraded to 5G 3 months ago. They have reopened it. Bloody hopeless service. On their last chance before I switch ITP. Sigh.🙄
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Much Maligned Mick 😷💉💉💉💉
(@MainBeachMick) reported
from
Gold Coast, State of Queensland
@SallyLawry @RuncibleH Took the words out of my mouth. Qantas, Telstra & CommBank have all gone down the toilet. They’ll be out to sea in a couple of months.
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Gary Austin-Eames
(@Gary_AE) reported
from
Gold Coast, State of Queensland
@Telstra is it possible to have a real person call regarding a longstanding issue? Or don't you do phone calls now?
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@lenoretaylor @glebbern @Qantas QANTAS & Telstra once great Australian companies. Since they became privatised they’ve let a lot of people down. I waited 4hours & 8 mins on the phone 📞 yesterday for it not to be answered. I hung up in the end.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@wheels002 @Telstra I’ve heard of this 💩 but to experience it has been exhausting. If I had lost it emotionally they would have blamed me after all they put me through with their lack of service and common decency. We are zero to them, except for the income. I’m quite disappointed & distressed. 😩
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra 4 hours of waiting on the phone 📞 & two hours of texting & no resolution. A 10 minute phone call could fix this.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra I’m on to the technician now. I’ve been texting for over an hour. There’s no resolution just random suggestions that might destroy my long held number. The process is ridiculous. Tell your boss it’s ridiculous. A sham.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@basell_allan @Telstra My mum was a telephonist with them from the age of 17 until retirement. She alway went out of her way to help people. Even walked through the BNE 74 floods to get to work to do her shift.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra Been there done that. I’ve been texting my thumbs off for no result & no understanding of the remedy to a problem I apparently don’t have: but I do.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Left_in_Limbo @Telstra They’re arguing with me now saying my problem doesn’t exist. Still no human to talk to.
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Brown Dirt Cowboy ✳️✳️✳️✳️💉🤠👀💧🐀
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Telstra So I have to talk to you like an app but you can’t pick up the phone? I would have used the app if it was a simple issue. 🙄
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BeachGirl Jan JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
from
Gold Coast, State of Queensland
Telstra idiots have just shut down my account . Did I die? Try talking to them. Good luck.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Eric
(@bananman1234) reported
@paunola_michael @Indy24121 I’ve got my nbn with Telstra and never had an issue with speed
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Oz Veteran
(@oz_veteran) reported
@Indy24121 Terrible. We ditched telstra nbn for another provider and it isnt any better so we're looking at starlink.
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Fish Lips
(@Fish_Lips_) reported
@crackerscraigo Hes on the phone with Telstra tech support. They are telling him how to install NBN. Its called 'on the job' training...
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Daniel Clancy
(@DanielClancy) reported
.@NBN_Australia is the worst run service in Australia by FAR I have had no fibre internet for nearly FIVE days and they nor @Telstra are interested in fixing it up. In 2025 INTERNET IS AN ESSENTIAL SERVICE!!! THIS IS NOT GOOD ENOUGH!! I'm now paying throught ******* nose for backup 5G internet in it's place and I can't afford this forever. @Telstra you WILL be reimbursing me for that too.
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Cdbrown
(@BrowntownBrew) reported
@RyanJones6980 @rhysam @Telstra Starlink is great when compared to NBN wireless and copper based connections. It is slow and costly compared to fttp which is what 93% of premises would have had by now if it weren't for Abbott
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Ryan Jones
(@RyanJones6980) reported
@BrowntownBrew @rhysam @Telstra I have 2 family members on NBN and I get 2-3 times the download with comparable upload and unnoticeable latency issues with anything I use it for. It has never failed either.
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Roz💜✨️🌹
(@rozywhitelight) reported
Dear gd. The technicians supposedly working for telstra tearing up the cement for nbn have no evidence of preplanning (theyve knocked out the fttb by another operator so we have no wifi) and the strata wont talk to tenants, only owners so by the time an email trail between all parties happens we get problems. This place is ridiculous & frankly the strata are a nightmare, its reminiscent of city councils charging like wounded bulls for doing nothing & giving people the run around.
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Maximation Max
(@maximationmax) reported
@rhysam @Telstra Change to Optus call centres are no better but the fibre NBN seems to work. Buy your own wifi router and plug it directly into the port on the fibre modem. Problem solved
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JohnyJ@m3s
(@johnyjam3s) reported
@TheShovel Qantas, the Telstra of the sky’s. These pricks rewrote the handbook for Customer Service, the monopoly edition.
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Rosie @ Thriller Bark 🌸 SKULL JOKE 💀
(@BTSButterfly21) reported
If you're so damn convinced the mobile network and the NBN are the same thing, *father*, why don't YOU talk to Telstra about it instead of making the women in your life do everything for you?