Telstra

Telstra Outage Report in White Rock, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in White Rock, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in White Rock, Cairns, State of Queensland 05/29/2024 20:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near White Rock, State of Queensland

Latest outage, problems and issue reports in White Rock and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • anneticipations rosssssss (@anneticipations) reported

    @NBN_Australia what does it mean when downstream upstream lights are blue instead of green, power and online lights are green and all 4 flashing? @Telstra modem is on backup 4G. Is the issue with NBN, Telstra or both? Working from home and needing urgent help.

  • AndrewCatsaras Andrew Catsaras (@AndrewCatsaras) reported

    .@Telstra I have an issue with my mobile broadband. It is registering much higher usage than makes any sense. I have tried to call & have been told to go on line & have then been hung up on. When I have gone on line I get robots & nothing resolved. Please advise what you will do

  • libbi815 libbi81 (@libbi815) reported

    @Telstra just so you know, each time my NBN drops out, I’m not paying the % of my bill that equates to one day a month. 1 drop out= 1 day total value of my bill. Why should I pay for a substandard service? This has been going on for months! Home schooling is hard enough! #auspol

  • LisaGoulevitch Lisa Goulevitch (@LisaGoulevitch) reported

    Hey @theprojecttv PSA After nearly an 1hr on the phone working out where my free Apple Play with Telstra went - from 2/7 they are removing the free service but have jumped the🔫 with no notice cancelling from 2/6. They save $$$ not paying fees to Apple + gaining $$ from customers

  • susanshiwashere SS (@susanshiwashere) reported

    @Telstra I spoke with 5 different 'chat' reps and went into the store twice. All 7 people told me something different. complaint lodged (12803589) and have heard nothing back. disappointed on a preimum price point the service is so poor.

  • cantucxrpno1 #IstandwithRipplenXrp🇦🇺 (@cantucxrpno1) reported

    @Louise73004460 @KALHolman The worst was having enough change for the Telstra payphone and if not the old reserve charges lol

  • BlackDouglas 和平 🐨🐨🐨 ANTIFA Helen McAfee "Go Rats!!!!!" (@BlackDouglas) reported

    There's been a Telstra outage in Broken Hill for the last few days! No reason given! Phones out and no Internet! OUTRAGEOUS! Changing to Optus today!

  • MoondriftMusing Quit Killing Koalas 🐨Saint 🐀😇 (@MoondriftMusing) reported

    @EuanRitchie1 @DrShaneRRR I hope it's not a 13 number, since greedy Telstra has decided to no longer support these basic numbers as a 'standard' Australian number and some long-term prepaid customers can no longer even dial them. I'm moving to Aussie Broadband.

  • _noodles78 Noodles Rodrigues 🇭🇲 (@_noodles78) reported

    Dear @Telstra Your customer service is the worst. Dealing with online chats & emails is not helpful.When I finally get to speak with someone they said the Twitter account isn't really Telstra.Everyone I deal with has a different story. No contact for complaint to managment.

  • libbi815 libbi81 (@libbi815) reported

    @Telstra I’m not confident that they’ll be able to finally resolve the issue once and for all. This is the fourth time I’ve had to get a tech out this year, it’s seem to be worse after rain and then get better when it dries out. This has been months. I’ll figure out how to connect to 4G