Telstra Outage Report in White Rock, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Telstra
Telstra is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near White Rock, State of Queensland
Latest outage, problems and issue reports in White Rock and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Freeman
(@tonyoldmate) reported
@Telstra Still waiting on a reply to the problem
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Farrukh Vistro
(@FarrukhVistro) reported
@Optus More then a week gone and issue still not resolved. Not receiving sms and calls from Telstra network or my any of my banks. This is getting so frustrating..
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gamb @ no
(@DrewGamblord) reported
thanks @Telstra ya mobile broadband plans are just terrible for upload speeds and I just wish you at least advertised it so I could have avoided being locked into this 12 month contract now that is purely useless
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Matthew Bell
(@Matthewbell205) reported
@Telstra Yeh I did thank you Renee. The link is useless sorry. Responses take far too long and then I get different people responding. One minute I was talking to tech service then the next billing. It’s confusing and achieves nothing.
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alan
(@Alinsyd) reported
@Telstra So is that going to take me down another rathole?
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Peter Chivers
(@PeterChivers41) reported
@AFLcomau I am a Telstra customer and we in the past 3-4 years have free access to watch live @AFL games on our app on phone. Now we have to sign up to KAYO for a subscription which ain't happening so we cant watch live footy !!! #thisiscrap #iwouldlikearesponse #nothappy
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💧Barbara Lowing
(@boobird18) reported
You know what is hilarious about #telstranbn? @Telstra. Nothing. The service is so bad, it is beyond a joke.
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Jarrod McCloughan
(@jazza1983) reported
C’mon @Telstra Modem is not connecting and the 4G backup is also not working
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Timothy McCarthy
(@tmccarthy_) reported
@Telstra I can't get my account verified because your systems can't handle my email address. Instead of talking to a human, your automated phone calls try to email me a chat link... which doesn't work because you can't handle my email address. How do I speak to a human?
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Aakash Tyagi
(@tyagikassh) reported
@Telstra @_FLEX4U Worst service