Telstra Outage Report in Wilberforce, Hawkesbury, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (25%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales
@Telstra why do you get me to call a Philippines call centre with the first response - would it not make sense to call me since you have all my phone numbers and get the issues resolved! I only have Telstra services but that may have to change after this bs!
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Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales
@JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!
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melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales
@JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡
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Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales
@helen_it *I'm* in Ultimo on my fairly solid FTTB, the HFC connection is down in Melbourne. In an area just up from where a bunch of Telstra execs live, so it's normally really good.
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Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales
@Telstra Jimmy, I have placed two calls this morning with the platinum support crew and was told it would be fixed possibly tomorrow. That’s not good enough especially for any type of business.
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Paul Booth (@Sonic_Booth) reported from Sydney, State of New South Wales
@spannaforce @Telstra Had one Indian dude pretending to be from Telstra, saying my internet and phone will be cut off if he didn’t fix my internet even though there was nothing wrong with it, i went a long with it and said do you mind if I ******** while you talk etc, started pretending I was etc
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Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales
@Telstra complete fail - speaking to the billing department in the Philippines when I ask to be put through to someone who can actually help preferably in Australia and the tell me to find some one in Australia who can help and hang up on me. Lucky I know a general counsel
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Reannon Johnson (@reannonjohnson) reported from Sydney, State of New South Wales
hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.
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Muz (@MStevensonAU) reported from Sydney, State of New South Wales
@athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.
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Andrew Kenyon (@old_n_cranky) reported from Sydney, State of New South Wales
@Telstra Hey Shannon thanks for that but the outage check has said there is an outage at my place for the last six months. It’s a Problem with your system as the service address is not the same as my actual address! At least I am now talking to someone in Australia. Part 2 coming
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@MyVoiceShakes (@myvoiceshakes2) reported from Sydney, State of New South Wales
@CrankyRake @FOIcentric @BlakandBlack Thanks... it’s stalled while I investigate / try to get off the ground my big idea... only finished work a week ago and we are without internet (thanks #telstra) so progress is slow lol
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Paul Derricott (@paulderricott) reported from Sydney, State of New South Wales
@Telstra I am at home sitting about a meter away from my @telstra unlimited broadband wifi router getting notifications that I am about to cap my data on my @telstra handset. #wtf
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Enda Markey (@EndaMarkey) reported from Sydney, State of New South Wales
@Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.
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Lenytod (@1lentodd) reported from Sydney, State of New South Wales
@fentonpompey Bro i feel like a junkie needing a hit i haven't seen anything in weeks due to moving house and telstra being **** wits bad dealers badbad dealers not hooking a junkie up
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Mac on tour (@LetSleepingDogz) reported from Sydney, State of New South Wales
So we’ve had a @FOXTEL_Help @Telstra cable outage all week long and it’s annoying. More annoying has been a sudden increase in scam landline calls from “Your Telstra” urging me to add code to my PC to fix it. 1/2
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Jason de Plater (@jdeplater) reported from Sydney, State of New South Wales
@Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.
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James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales
@Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.
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RhonaRuby (@RhonaRuby) reported from Sydney, State of New South Wales
@Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !
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Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales
@Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service
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Bryn Newman (@Bryn_Newman) reported from Sydney, State of New South Wales
I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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leeroy (@leeroy64358333) reported from Jindabyne, State of New South Wales
@Telstra What about your rural customers who are forced over to 5g and barely get a signal inside let alone outside
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Stray (@Stray2617) reported
@Telstra @newscomauHQ I needed to make a call to close a $8 million dollar account this morning, I lost it and my job, now my wife has taken the kids and dog and I have a broken arm thanks Telstra!
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Phillip Votey (@bhoteNP) reported
@Telstra no...it took all day for me to receive network...I was receiving any call and I couldn't make one 😡🤬🤬...
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Glenn (@brisbanegee) reported
Keeps going around in a circle!!!! Please help @Telstra
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JustAVideoGame (@JustAVideoGame_) reported
@Telstra @JuzziieeC Hi I am having issues with my internet too, i think this is also affecting broadband or maybe there is an nbn outage?
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Brodie Harper (@BrodieHarper) reported
@Telstra While I have you Lee I seem to not be able to make calls at home. Like the wifi and my phone aren’t talking. No issues with internet though.
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Ali (@rippleali) reported
I hate Telstra @Telstra can't wait to ditch all my services with you. Decades of being a customer. Shifting everything from you. You lie, you deceive, you have no interest in resolving disputes amicably.
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Cameron Hazlehurst (@chazle) reported
@c_s_wallace @Telstra Celebrity status service?
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Funkleberry (@FunkleberryTwit) reported
@Telstra Well I haven’t noticed on my phone which is now permanently set to do not disturb”. All of the calls are from Indian call centres selling day trading scams are directed via the 02 7259 prefix (from internet VOIP calls). How hard can it be to identify these guys & shut them down!?
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Charlie (@charlietech) reported
I am doing a blanket 'no call backs today'. Its too annoying that half the return calls i am making are not working because of the @Telstra outage.