Telstra Outage Report in Wilberforce, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Wilberforce, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wilberforce and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Wilberforce, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Wilberforce, State of New South Wales
Latest outage, problems and issue reports in Wilberforce and nearby locations:
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves
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Libby
(@libbymcd66) reported
from
Sydney, State of New South Wales
@Telstra today you have lost a loyal customer of over 20 years . Your off shore tech support for my NBN services were beyond useless and after two days and more calls and app chats ..enough is enough... that’s two accounts gone but hello to @AussieBroadband
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into
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Brett Holliday
(@BrettHolliday83) reported
from
Sydney, State of New South Wales
Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?
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Matthew Lewis
(@amasses) reported
from
Sydney, State of New South Wales
@Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.
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Grem
(@AustGr3m) reported
from
Sydney, State of New South Wales
At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues
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Libby
(@libbymcd66) reported
from
Sydney, State of New South Wales
@Telstra could learn a thing or two about customer service from @AussieBroadband
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.
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David Li
(@Dave2307) reported
from
Sydney, State of New South Wales
@Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
@jfexplainsitall @Telstra No you’re in their bad books
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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bower | OG777 🇦🇺
(@turntablekungfu) reported
@Telstra @WassimMuna Having this exact problem right now..
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Ousso Ousso
(@McbainM) reported
@Telstra Thanks for your reply but I’ve done this a few times now, nothing changes.. Telstra has just become the most ‘unreliable’ network yet you charge a premium.
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AvSteR
(@AviOrski) reported
@NBN_Australia @n_c_oz Let’s be clear - what is the team doing? If 2 properties are the issue for so many why aren’t you just disconnecting them from the network? 10s if not 100s of homes and families are impacted for almost 2 weeks! Please escalate further! @Telstra
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Cust Service Ratings
(@csscoreboard) reported
Telstra: Ref- 46502843 Jefferson online agent was amazing and solved my problem promptly
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Ash
(@AshSkittle) reported
Telstra really don't like making cancelling a service easy do they
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farmercate
(@farmercate2) reported
@burgess_ag It never ends. Some days I can block 20-30, no exaggeration. Does my head in. Yesterday it was every version of fake telstra I've ever seen.
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Nova07
(@HNova07) reported
@Telstra Reset the app and checked if there were any other updates - still not working
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Dale C
(@Chizza1973) reported
@Telstra I'm sure I'm not alone when I say Telstra treat existing customers with disdain
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Gumleaf of Finkum Dair™
(@GumLeafWhistler) reported
Competition works! Current: Optus, $30/m, no 5g Tried Telstra 5G, $89 @ 300Gb, $60 @ 65Gb. Asked but nothing cheaper so cancelled MATE, my ISP (50Mbps @ $69/m) offered 5g on Testra network for $45 with $10 off NBN bundle. So net increase is $5 per month for 60Gb/m on 5g 👍
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Jam ie
(@JamieC_o7) reported
@KatyKray73 @overit_miss @JanSummersalt I usually read story time books to my kids in Telstra customer service Indian voice, but I might have to adopt this guy's accent and storytelling method instead.