Telstra

Telstra Outage Report in Wonthaggi, Bass Coast, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Wonthaggi, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wonthaggi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Wonthaggi, Bass Coast, State of Victoria 01/28/2026 20:55

January 28: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Wonthaggi, State of Victoria

Latest outage, problems and issue reports in Wonthaggi and nearby locations:

  • kathylord2 Kathy Lord (@kathylord2) reported from Cape Paterson, State of Victoria

    @Telstra I’m still unable to connect. I understand there’s a NEW issue relating to accessing customer accounts. Very unhappy. Have been on the phone twice, into a store once and online chat once. Problem remains unresolved. Do not have sale reference number with me

  • kathylord2 Kathy Lord (@kathylord2) reported from Cape Paterson, State of Victoria

    @Telstra No I have not. I understand there was a problem earlier. I tried to call to sort it and was told Telstra had another problem relating to accessing customer details.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Averagamer Reinjarl Wolfgang (@Averagamer) reported

    @SquigglyRick How old is the house? the physical joint of where the cables met may be detoriating. When they send out an NBN contractor he can do a TDR check. Also if Telstra doesn’t want to give you better internet take the effort to shop around. See what the neighbours have and service

  • the_LoungeFly Agent Arioch [Umbra] ✨ (@the_LoungeFly) reported

    @joshh_dp @Telstra Yup... I’m in the middle of central inner Sydney and on only 2 bar signal strength. I’ve been asking them for weeks to get field technicians to have a look at signal towers but nothing.. Vodafone and Optus in same area are full four bar signal strength. 😒

  • Chiswell__ Samuel Chiswell (@Chiswell__) reported

    @ConkyOCE @Telstra U can use the Telstra app to contact Telstra, usually waaaaay faster. Or the orders literally ****** up when getting disconnected which is always a pain to fix

  • Melbourne_says Melbourne Says #IStandWithDan (@Melbourne_says) reported

    @abcnews I’ve always loved this idea. Good work Telstra. Sometimes just hearing the voice of someone can go a long way. And for some it will be a phone call to lifeline of a support line.

  • JonesNumber Sara Jones (@JonesNumber) reported

    @Telstra @BelongAU It would be easier to stab myself in the eye. Now I have been asked to provide photo ID before @BelongAU can action the ticket. WTF, how hard is it to just action the helpdesk call? #incompetent

  • libliars wayne (@libliars) reported

    @chrismurphys @Telstra I use TPG haven't had a problem 🤞

  • fleshy2 Fleshy1504 (@fleshy2) reported

    Going to the ombudsman @Telstra your service is criminal. Paying for some thing uuur not delivering. Someone call me on 0420815703

  • jamesmiller62 James M Miller (@jamesmiller62) reported

    So @Telstra my lovely 80 yrs old parents can’t even get anyone to answer their call to get their landline, near Newcastle, NSW, up and running. Why are these basic, basic services so unreliable and difficult to fix? 🥺

  • chrismurphys chris murphy (@chrismurphys) reported

    And so it goes on...different messages from different ppl @Telstra promising help. At last today a phone call their fault but me to pay $215 per hour for help to fix their faulty internet line between 2-4pm 'be at home!' 4:40pm no one arrived. Typical @Telstra #fakephonecompany

  • geezeroberts Guy Roberts (@geezeroberts) reported

    @chrismurphys @Telstra TPG - never had a problem! Was worried when they got into bed with Vodafone but so far so good. Competitive rates too!