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Telstra

Telstra Outage Report in Wonthaggi, Bass Coast, Victoria

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Wonthaggi, Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wonthaggi, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Telstra

Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Wonthaggi, Victoria

Latest outage, problems and issue reports in Wonthaggi and nearby locations:

  • kathylord2
    Kathy Lord (@kathylord2) reported from Cape Paterson, Victoria

    @Telstra I’m still unable to connect. I understand there’s a NEW issue relating to accessing customer accounts. Very unhappy. Have been on the phone twice, into a store once and online chat once. Problem remains unresolved. Do not have sale reference number with me

  • kathylord2
    Kathy Lord (@kathylord2) reported from Cape Paterson, Victoria

    @Telstra No I have not. I understand there was a problem earlier. I tried to call to sort it and was told Telstra had another problem relating to accessing customer details.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 123alb
    Andrew Baxter (@123alb) reported

    @Telstra Ridiculous. Friends mobile gets stolen, can't 'chat', can't log it as stolen, can't call them to suspend while new sim gets posted so I call (after 60 minutes I have to hang up), chat (MY number gets suspended), message (app only works for my number after I log in)

  • Barry71744363
    Barry (@Barry71744363) reported

    **** Telstra…

  • Ew_trader
    Brenda S (@Ew_trader) reported

    @MPX_Trader @Telstra We had same issues. I think what fixed it for us is having the NBN box connect directly to a power point on the wall and not through power board. Is your computer an all in one?

  • CoryMacRae
    God of Coffee, feel me stir! (@CoryMacRae) reported

    @Telstra Hi there, unfortunately my new address isn't being recognised by your system so I am having trouble getting it right to order my home internet! Have you got a number I can call tomorrow or even this evening?

  • rubyblue70
    Damian Peacocks (@rubyblue70) reported

    @Telstra is there a internet/NBN issue in Morningside 4170?

  • h0l0gr4ph1c
    Chris Coulter (@h0l0gr4ph1c) reported

    @MPX_Trader @Telstra @MPX_Trader -> 3 letters TIO (Telecommunications Industry Ombudsman) tell them to fix it or you will start making complaints there. Generally in this will push the issue into the important queue because these complaints are free for you but cost Telstra money.

  • TonyIKnow
    Tony (@TonyIKnow) reported

    I don't need a personal mobile phone whilst travelling, but I desperately need to keep my number for log in verifications and Govt Services etc. @Telstra advised me I needed to pay $30 per month just to keep my number active. This seems ludicrous if I'm not using the service.

  • bojoku_66
    Bill (@bojoku_66) reported

    @Phyjam @ConsulateKoT I got an urgent message from an old Tongan friend trying to manage from Vanuatu. His contact in Tonga had only a DVB modem. I was able to give him some contacts from Telstra and SES (couldn't find my Speedcast contacts) to try to find a DVB network to join.

  • burgys
    Wayne Burgoyne (@burgys) reported

    Resorting to Twitter again to get attention from @telstra. Now I’m told there is no move order in place. Although they sent the hardware they don’t have a connection for me. How is this possible? @andy_penn fix your bloody company. 1/2

  • AmyKing17704411
    Amy King (@AmyKing17704411) reported

    @OdinsToenail @Telstra I was recommended to @amaezjing. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back