Telstra Outage Report in Yeppoon, Rockhampton, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Yeppoon, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Yeppoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Allison Barton
(@Allison52532844) reported
@SarahHarris @Telstra Because Telstra sucks.
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illiards
(@illiards) reported
@Telstra @andy_penn only took 12 hrs of being led in circles but managed to finally get case number for my nbn outage #muppets
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Racheal Leigh
(@bollycise) reported
@Telstra Once upon a time I used to be a Telstra employee, and back then Telstra actually had good service and a good reputation. The past few years Telstra's service and reputation has been significantly declining. Service coverage & infrastructure are the only things keeping it going.
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ben doun
(@McCrakken) reported
@SarahHarris @Telstra i had a heap of trouble also what i had to do was delete my telstra ID and reapply for the telstra ID and then the telstra app worked
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😷
(@jrgibson1) reported
Further to that @Telstra, this case was raised in November and I’ve heard nothing. NOVEMBER. What sort of unprofessional s*itshow is this where someone spending almost $400 a month can’t get a response to an escalated complaint?
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illiards
(@illiards) reported
@Telstra @andy_penn only took 12 hrs of being led in circles but managed to finally get a case number for my nbn outage #muppets
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😷
(@jrgibson1) reported
@Telstra ... Just sent you a DM, my TIO case worker has once again failed to contact me within the 48H I was assured they would. Do you actually have staff that work at the moment beyond your chat service cause this is getting to be a joke.
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Racheal Leigh
(@bollycise) reported
So how much longer will this outage for email be @Telstra? Not that you've acknowledged it online anywhere 😠
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Dianne
(@H4LDC) reported
@SarahHarris @Telstra What customer service? I haven't spoken to a person at Telstra Customer service in like, 3 years!! 😡
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Racheal Leigh
(@bollycise) reported
@Telstra Yes, but I just found out its not an outage but someone in the call centre cancelled all my email addresses and just got told it would be 5 days to get them reconnected???!!! This is going to cost me work!!! 🤬🤬🤬🤬🤬