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Telstra

Telstra Outage Report in Seacliff, Adelaide Hills, South Australia

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Seacliff, South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Seacliff, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Seacliff, South Australia

The most recent Telstra outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Phone 3 days ago
Adelaide Phone 3 days ago
Adelaide Wi-fi 5 days ago
Adelaide Internet 7 days ago
Adelaide Internet 8 days ago
Adelaide Phone 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Seacliff, South Australia

Latest outage, problems and issue reports in Seacliff and nearby locations:

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @erinredmond11 @nancycato1 Telstra are Crap! Shoved them off Years Ago!!

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • woodley_bryce
    Bryce Woodley (@woodley_bryce) reported from Adelaide, South Australia

    @EmMasters @Telstra Give Vodafone a call. They’ve look after me for 15 years. Awesome service.

  • maldux
    Village Gossip (@maldux) reported from Adelaide, South Australia

    @Telstra Hi Ryan, reception has been poor for a couple of years. Have changed from iPhone to pixel - still drops out on reg basis. Others in this street and next have same prob. 3-4km from Adel CBD. Pretty flat. No obvious obstacles I can see re reception. Help.

  • ByEichler
    Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, South Australia

    For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed

  • effielarocca
    Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • alancramer
    Alan Cramer (@alancramer) reported from Adelaide, South Australia

    Further to this, you can't speak to anyone at @Telstra Plus. When you call, you tell the AI that you want to speak to someone relating to Telstra Plus and are put through to Disconnections. Must be hoping that those poor souls can save the customer from walking.

  • alancramer
    Alan Cramer (@alancramer) reported from Adelaide, South Australia

    .@Telstra Plus is a program full of shit. Ordered some items and due to incompetent staff who cannot put my full name and address I requested, package has been stuck at @startrack for nearly 2 months. Finger pointing between the two orgs continues.

  • ScottyMullet
    Scotty (@ScottyMullet) reported from Adelaide, South Australia

    Colonial Stadium (2000–2002) Telstra Dome (2002–2009) Etihad Stadium (2009–2018) Marvel Stadium (2018-2020) Proud sponsors of a shit playing surface for over 20 years. #BBL09 #AFL

  • ScottyVassal
    scotty vassal (@ScottyVassal) reported from Adelaide, South Australia

    **** man.. this whole time I thought it was a real global pandemic but it turns out Telstra just want to control my thought process so I upgrade my data package and handset 🤯

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • TickHarris
    Victoria Evans (@TickHarris) reported from Adelaide, South Australia

    Nooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo

  • iEmRollin
    Emily Fung (@iEmRollin) reported from Adelaide, South Australia

    @Bergasms @Telstra Sucks

  • AdamJFitzgerald
    Adam Fitzgerald (@AdamJFitzgerald) reported from Adelaide, South Australia

    I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕

  • iEmRollin
    Emily Fung (@iEmRollin) reported from Adelaide, South Australia

    @NBN_Australia We just got our NBN connection back 15 minutes ago (after 13 hours of outage), @Telstra is still showing an outage page on their website tho.

  • _xDAMOx_
    Damien Porter (@_xDAMOx_) reported from Adelaide, South Australia

    Hey @Foxtel @Telstra Can you please explain why there is no subtitle option on your new streaming service #Binge - pretty disgraceful if this is the case!

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • AzsaWild
    AzsaWild (@AzsaWild) reported from Adelaide, South Australia

    @Telstra Belong is the worst. I've never had the run around so much. Hours of nonsense even lies. Money lost because of Belong's incompetence and the nerve to tell a customer to cancel they're card! Rude af

  • ByEichler
    Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, South Australia

    Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WheatlandKim
    Kim from Alstonville (@WheatlandKim) reported

    @bwoody58 @JaneCaro I’m pleased to know you actually had a positive exchange with Telstra? I can never speak to a real person when I have a problem 🧐

  • BroHilderchump
    Phteven with a pee haitch (@BroHilderchump) reported

    I am almost every month hit with a $15 'Late Fee' from @Telstra for being 1 to 4 days late...and get this...my bundle is billed IN ADVANCE...So I'm being charged $15 for being late in paying for a service I WON'T USE FOR ANOTHER TWO WEEKS.

  • bwoody58
    Brian Wood (@bwoody58) reported

    @JaneCaro Unfortunately i fear a lot of workers depend on positive feedback after customer interactions so I always try comply if i think this is the case eg: telstra

  • Master_Synaps
    Master-Synaps (@Master_Synaps) reported

    @Telstra 10 days now. I phone but just get the automated response tree that gives me the run around and then cuts me off. I can't find a link on your website that will solve this either. I have damaged vocal cords so your voice recognition stuff doesn't work well for me

  • elixer_ram
    ram prakasan (@elixer_ram) reported

    Thanks @Telstra what an amazing issue resolution , only been on wait for an hour now and still UNABLE to get a reply , the new chat feature is next level with zero care given Can’t even talk to a real person anymore #covidsmokescreen

  • redsash1993
    Damien (@redsash1993) reported

    @Telstra You won’t do phone calls. Robot chat is useless. You are ~2 days behind on Twitter & you have not responded to our ongoing Telstra Message conversation in last 6 hours (after texting back and forth for 1 hour so not like I was at the back of the queue). WTF is going on?

  • brendanh_au
    Brendan (@brendanh_au) reported

    @AllergyWhispers @Telstra @ALDIMobileAU Regardless of intent or circumstance, it’s likely to have that effect. Reliable communication is super important when you’re this remote. We didn’t know 3G could fail for *days* independently of the rest of the network - now we do and it’s unacceptable.

  • redsash1993
    Damien (@redsash1993) reported

    @Telstra @27Frendy Matthew - maybe someone from Telstra can tell customers what is going on. I’ve waited over 4 hours today (and still waiting) to hear back from someone on the Telstra app after spending 1 hour trying to deal with a problem that would take 10 minutes on a phone call.

  • SarmWu
    Xi Wu (@SarmWu) reported

    @Aussie_BB hey guys my nets dropping out every 15 minutes please fix it or I’m switching to Telstra

  • BroHilderchump
    Phteven with a pee haitch (@BroHilderchump) reported

    And so many institutions charge these outrageous fees for minor late payments or overdrawn issues....Banks, Telstra, energy companies, ....I myself with even the best budgeting I can manage end up paying about $30 a month in punitive fees. To me and others, that's a lot.