Telstra Outage Report in Heathfield, Adelaide Hills, State of South Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Heathfield, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Heathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Heathfield, Adelaide Hills, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide, Mount Barker and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Mount Barker |
Wi-fi | |
| Adelaide |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Heathfield, State of South Australia
Latest outage, problems and issue reports in Heathfield and nearby locations:
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.
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oh i member
(@elwasofran) reported
from
Adelaide, State of South Australia
@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)
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Shelley Roylance
(@RoylanceShelley) reported
from
Adelaide, State of South Australia
@TraceySpicer @Telstra @NBN_Australia That’s terrible
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Brad Fitz
(@thebradfitz) reported
from
Adelaide, State of South Australia
Hello, this is Kevin from Telstra, I hope you’re having a wery wery good day. I see you’re having internet issues. Yes Kevin, I am (proceeds to tell Kevin life story) Beep beep beep… Seems Kevin didn’t want to know my issues
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Luke Strudwick
(@luke_strud) reported
from
Adelaide, State of South Australia
@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.
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John Smith
(@andrewt392021) reported
from
Adelaide, State of South Australia
On Saturday night I have caught a glimpse AFL game.The Ukrainian colors on the score line were a reminder of what virtue signaling POS the AFL is. Almost as bad as Telstra putting stay safe stay home 💩on the mobile devices !
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Michael / Mind Health not Mental Health
(@Michael61058663) reported
from
Adelaide, State of South Australia
@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷
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Jacqui McGill AO MBA
(@Jacqui_E_mcgill) reported
from
Adelaide, State of South Australia
Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.
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Michael / Mind Health not Mental Health
(@Michael61058663) reported
from
Adelaide, State of South Australia
@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!
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Hyper
(@HYP3RSTRIKE) reported
from
Adelaide, State of South Australia
Gotta love Telstra Wholesale techs. Reported to Telstra when we moved in that there's severe damage to the POTS relay near our house. They send someone to prop it up with a stake and some ziplock ties. It falls over again later, same dealio.
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STEVE FISCHER
(@STEVEFI14205588) reported
from
Adelaide, State of South Australia
@gomichild Problem is Auspost is like Telstra these days. Difficult to tell which ones are employees or contractor couriers! They can sack a female CEO 1 year over a watch & next year pay male execs $1000's in bonuses. I mean WTAF???
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra still no outcome, boy that’s great customer service
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Glynis Rosser 😷💉💉
(@gdrosser) reported
from
Adelaide, State of South Australia
@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
@EsotericSpod I’ve been happy with their service and coverage, pretty much identical to full Telstra but you don’t (yet) get VoLTE, instead voice drops back to 3G.
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michael power
(@mickyj63) reported
from
Adelaide, State of South Australia
@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill
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Rocky Scotty (non cave dweller) 🍀🕊️
(@scottyisrocky) reported
from
Adelaide, State of South Australia
Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Cass
(@DanJCass) reported
@Telstra I called your 'help' line and they can't. My dad is in hospital, with cancer and I have to recharge his pre-paid mobile. But you can't help. So he can't call anyone. But don't worry, we don't expect more of you.
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joy taylor
(@joytayl90153775) reported
@Malarndirri19 @AustralianLabor The arrogance of Telstra to treat anyone like this is abhorrent, but to treat more vulnerable people in this way is beyond abhorrent. Be ready to see an increase in your accounts to pay for their punishment. Wonder how many senior heads have rolled over this?
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Caza
(@CazaBooyah) reported
@Tildsley_92 @Telstra bruh, i cut off the landline phone i had connected to the internet service i had while i lived on base back in 2015, the were still charging me the extra $150 for the phone even after i had call them over 15 times to get it disconnected, it took a visit to a telstra store
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🇦🇺𝓡𝓸𝓮𝓵𝓸𝓯 𝓑𝓸𝓮𝓻 AKA Roy
(@RoyPentland) reported
@FeralFox3 Except Telstra Business Centre system is down (2 hours so far) so I can’t get or lose anything
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Not Typical
(@NotTypical12) reported
@mels_mck @Telstra I mean, I find not paying the bill then calling to say fix this now or I leave for the competition often has results.
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Mike Hancock
(@GCWebDesigner) reported
@Telstra There's no fault sadly, this is the maximum upload speed on the top Velocity network plan. Has been like this for atleast 6 years. We have fibre to the property too.
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valeriekhoo
(@valeriekhoo) reported
So it seems that even though I placed an order with @Telstra they simply decided to cancel it and not tell me at all. Great logic. Poor customer service.
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Annie Wilson
(@onewildpreclife) reported
@valeriekhoo @Telstra Oh no, Val. It’s unbelievably bad phone/message service for a COMMUNICATION company. I feel for the elderly and disabled dealing with this stress, when it’s bad enough for us.
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Elizabeth Anne Kelly
(@kellynettlefold) reported
Think bout this COVID issue Who financially benefits QRCodes=mobile phone like Telstra Vodaphone etc we r FORCED to use phones to check in What secret deal has th above Companies got with AustGovt to get more mobile phone sales to up th planet heat Recharge heat electricity costs
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Tasty
(@djtastyau) reported
@abcnews Reading this is sickening. It makes me proud that I'm not a telstra customer. Awful conduct by the company and its staff!