Telstra Outage Report in Heathfield, Adelaide Hills, State of South Australia

@scottyisrocky @KleinRevd Back in the day Telstra had a $35 Service Guarantee. We were told not to offer it. Amazing though how people would stop complaining though. Good luck with Services Australia.

@safm_adelaide Might want to say to Mark Soderstrom that having some tolerance, patience & understanding around mobile phone issues might be needed. Particularly when @Telstra pay to advertise on the show literally 10 minutes after his beef about customer service on air 😳 🙄

@lawrepforjesus @amandajanewd Micro management who use systems & QPI's to spy on you (Every screen is monitored, every device is monitored, if you fail to switch activity codes you get a please explain). Telstra & the banks do the same - they employ people to spy on others. Then they bully you out.

@VooDooRoo @LPOGroup So many LPO's think that they may earn money only to close down the track. There are plenty of Telstra licensed shops with similar tales.

@grumpyofglenvar @DougCameron51 Think one of the first was Telecom (Telstra) everything dropped - Good Service & Lots of Sackings..PrivATISATION is a Virus!

@BoostAus Question: will 5G access to the Telstra network continue after the trial or will there be a higher charge to stay on 5G?

@Telstra - your so called Gold VIP help message service is failing miserably. Either employ staff who can understand a basic problem or don't bother. All you've done today is waste my time.

@johnsonleung @oethesaint @Tenash921 My understanding is that the afl website and associated network are Telstra assets. Telstra recieves all the advertising profit.

Of molecular cells these ***** are in China now their not in Australia their now based in China I can't even get out of bed today iv got a headache and my whole body is heavy I kid you not they ate trying to kill me you published my private number ***** why ? #telstra #help

@Telstra The tips on the page you linked include "have you tried restarting your device?" And the troubleshooting service requires me to login to my Telstra account. The one that's not under my name. And I don't/can't have the details for. 2/10

@Telstra I cannot reach out because the person who's name it's under is currently overseas so I cannot access the account. I have however troubleshooted the network with IT professionals, an ISP professional and performed every single step that would be provided to me by Telstra support.

Our pm is doing a good job with fostering good relations with countries around the region including our pacific neighbours. But? Why do we have to pay Telstra, a private company, to help keep Huawei out? This is not fair competition, it has anti China components and unnecessary.

Gotta love Telstra Wholesale techs. Reported to Telstra when we moved in that there's severe damage to the POTS relay near our house. They send someone to prop it up with a stake and some ziplock ties. It falls over again later, same dealio.

I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

Hello, this is Kevin from Telstra, I hope you’re having a wery wery good day. I see you’re having internet issues. Yes Kevin, I am (proceeds to tell Kevin life story) Beep beep beep… Seems Kevin didn’t want to know my issues

On Saturday night I have caught a glimpse AFL game.The Ukrainian colors on the score line were a reminder of what virtue signaling POS the AFL is. Almost as bad as Telstra putting stay safe stay home 💩on the mobile devices !

@gomichild Problem is Auspost is like Telstra these days. Difficult to tell which ones are employees or contractor couriers! They can sack a female CEO 1 year over a watch & next year pay male execs $1000's in bonuses. I mean WTAF???

@EsotericSpod I’ve been happy with their service and coverage, pretty much identical to full Telstra but you don’t (yet) get VoLTE, instead voice drops back to 3G.

@Telstra @noMercy_19 @Telstra same thing happened to me and the missus trying to buy iPhone 13 outright at Marion shopping centre in adelaide. We waited for ages then got a rude lady and told no stock so we went to Jb-hifi and the girl there was lovely so bought and left happy.

@TraceySpicer @Telstra @NBN_Australia That’s terrible

Seriously @Telstra your customer service would be laughable if I wasn’t so angry and frustrated with actually speaking to you. I just want a working phone which I pay you for 😡🤬

Are there fads with scam calls? Last 3 weeks have been Chinese speaking stuff and/or Amazon. Texting **** as well. We're now into Telstra internet - don't have Telstra. Seriously have had enough. Somebody fix it 😡 #auspol @AlboMP

Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon

So I once again have no internet. @Telstra tell me to give them the billing account before they can help. How do I do that if I have no internet and the is not connect to my phone Some excellent logic here Telstra

I cannot believe how broken the process of getting connected to the nbn is. Or maybe I shouldn't be surprised. It's like @Telstra and @NBN_Australia don't need customers. Really.

Supposed to go into the office today, slept in but I've still got this cough kinda,so I'm like okay I might go in another day then boom, Telstra outage. Going to the office anyway but my anxiety levels are through the roof.

Hi @Telstra I have, for years now, attempted to have you send me phone bills electronically. I've filled in forms. Rang numbers, raised jobs. Yet paper bills continue. It's a bit much to bill me an extra $2 per month because your admin systems are broken. So, ombudsman next.

Looking back How I got into Big bang theory was weird. I working at Telstra jn SMF before and my very first ever call as a CC was an old woman and it took me time to get her issue down and resolve it (lol first timer). She kept going on and on about BBT of how good it was and

Given everything that is currently going on with customers cutting back on spending, is @Telstra really going to say no to me signing for a further 12 months to Foxtel bc they won't give a loyal customer the $99 platinum package offer??

Forced to have @Telstra, which means I'm stuck with 100Mbps down until upgrades. internet dies today, forced into 4G backup...check Telstra website for any issues with net and this is all I get; Reason: Unplanned service interruption Estimated restoration: 7:00 pm | 29 March.