Telstra Outage Report in Knuckeys Lagoon, Northern Territory
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Knuckeys Lagoon, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Knuckeys Lagoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Telstra
Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Knuckeys Lagoon, Northern Territory
Latest outage, problems and issue reports in Knuckeys Lagoon and nearby locations:
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Patrick Stephensen
(@fitfrequency) reported
from
Darwin, Northern Territory
@Telstra can’t make calls in Darwin. What’s the outage?
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Delan Adikari
(@delan82) reported
from
Darwin, Northern Territory
Ive switched from Telstra to Optus...hopefully no issues
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne G-W
(@JoGwatkin) reported
@JulianBurnside Agreed. I live/work remotely where there is no mobile coverage and our Telstra landline can be out of order for months on end. What happened to that service obligation?
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Dave Underwood
(@DaveMUnderwood) reported
@JulianBurnside What's Telstra? Just kidding. @iiNet for me, after their horribly frustrating customer service slump after being gobbled up by TPG, they've come good again. The tightwads at TPG realised their penny pinching ways were damaging the brand perhaps?
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Gillian Fennell
(@stationmum101) reported
@RedFiddler I know it’s ****, but after years of similar issues we had to make an appointment to sit down in a Telstra shop & get it sorted out once & for all.
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Charlotte B
(@charlotte_broun) reported
@Telstra @GordonGhekoAus “Planned outage”??? We have had virtually no service for a week! Your outages page now says “Technical issue in Telstra’s network”. How is it possible to have no mobile service for more than a week for an entire region? No notice given. No contact from you at all!
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Mick
(@Mick17432842) reported
@MMareeslatter @notcherylkernot @JulianBurnside I also swapped to Optus a couple of times in the hope that they’d be able to provide at least sufficient service. They failed, twice. Fortunately, non-contract each time, just in case, but I won’t try again. Back to Telstra !
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Griff Young
(@griffyoung) reported
@RedFiddler But from the Telstra point of view, the problem went away.
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💧Jen Weinstein 🌏♻️Empathy is not a ***** word
(@JennyWeinstein) reported
@Telstra Thanks for the reach out. I’m right atm. I have historically experienced horrific customer service to troubleshoot problems. Just hits a nerve when I hear others in the same boat. It really seems like tagging Telstra via Twitter is the best way to reach a resolution.
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Ozrevive
(@ozrevive) reported
@JulianBurnside Agree! Something is going on. Ours has been **** for over a month or so. Dropping out all the time. I bet it has something to do with 5G. #telstra @Telstra @TelstraBcast
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Damien Tydd
(@MrTyddy) reported
@JulianBurnside Rookie error mate. Never ever EVER “call” @Telstra Use the live chat facility only, however you can access it
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Keep It Real
(@KeepItR44291833) reported
@JulianBurnside I’ve never had a Telstra WiFi issue, must be you @JulianBurnside you elitist with your multi-million $ artwork dripping off your walls as you preach your extremist lefty Greens sh1te. Hypocrites like you make me 🤮