Telstra Outage Report in Knuckeys Lagoon, Northern Territory
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Knuckeys Lagoon, Northern Territory
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Knuckeys Lagoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telstra
Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Knuckeys Lagoon, Northern Territory
Latest outage, problems and issue reports in Knuckeys Lagoon and nearby locations:
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra I’m particularly frustrated since I’ve just finalised a year long complaint with the TIO and Telstra is having to refund almost $900 because of the crap service. I thought it was finally over.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra And yes. I did look there. It said no outage.
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
It is alarming to hear families in Maningrida are going hungry and cannot buy food with their Basics Card due to internet outage. @Telstra & the Federal Government must fix this as it happens far too often in remote communities, esp at #christmas. #auspol @abcdarwin @TheNTNews
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Andrew Bourne
(@A2Bourne) reported
from
Darwin, Northern Territory
@Telstra I ended up getting there through the online chat - not before I was transferred to a ‘saves’ team tho. It’s not the fact I can call... my issue is that I can do everything else I want online but you make it hard to cancel my contract. I know why, but it’s not a great XP.
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra No, too scared. Had SO many issues with outgoing mail server when they were 1st set up. I’m between contracts &need those emails running urgently for job interview correspondence. I don’t want to take any risks. The accounts are paid for & organised by my ex. It’s complicated.
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Nathan Warner 🇨🇦🇦🇺🚑🚒
(@nathan_warner) reported
from
Darwin, Northern Territory
Really need to switch to @Telstra from @Optus.. can’t get any service in the emergency department I’m working in now at Palmerston... makes it kinda hard to get teams to call and discuss patients..
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Delan Adikari
(@delan82) reported
from
Darwin, Northern Territory
Ive switched from Telstra to Optus...hopefully no issues
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Patrick Stephensen
(@fitfrequency) reported
from
Darwin, Northern Territory
@Telstra can’t make calls in Darwin. What’s the outage?
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Ruby Tombstone
(@RubyTombstone) reported
from
Darwin, Northern Territory
@Telstra It is back up now, however Telstra has changed my Wifi Network name & password back to their defaults without telling me. I have all my devices back online EXCEPT the most important. My email accounts won’t reconnect.
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
@AfuAmin @Telstra @Telstra is worst here too bro. Worst customer service, they just charge high bills!!! #TOI #Telstra
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Malarndirri McCarthy
(@Malarndirri19) reported
from
Darwin, Northern Territory
@Telstra @Telstra Maningrida without mobile connection since Thursday. Residents unable to use Basic Cards /ATM for food & fuel or reach Health clinic for emergencies. Over 3-thousand residents going without due to @Telstra outage
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James O'Brien 🏳️🌈
(@jcjobau) reported
from
Darwin, Northern Territory
@SimonThomsen @kimhonan @Telstra It's ok, I have been assigned a complaint manager over the last few months of associated problems. I'm sure Jess will sort it
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Farrukh Lakhani
(@Farrukhlak) reported
from
Darwin, Northern Territory
I have a telstra Sim and Telstra Modem Here at my Place in NT, and its just worst. Paying so much & getting nothing. 😡 @Telstra #Telstra #poorservice
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pieter Booysen
(@crouchingkitten) reported
Hey @Telstra I'm very uncomfortable receiving excessive comms after cancelling broadband: duplicate bill with warnings to pay + multiple texts to return equipment returned to store. Your app has outage :cannot contact you. I'm OK but do you act same with #vulnerablegroups?
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Steven Hasiotis
(@StevenHasiotis) reported
@Telstra How many days he said he has tried to call and nothing.... All lies! I want his manager to call like I asked today! I am so upset and angry. I am going to the Radio and TV to tell them what **** @telstra is doing to customers of 20 + years....
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Sarah Bailes
(@sarahbc2000) reported
@macleanbrendan @VodafoneAU Boost prepaid as we purchased our phones outright. I can't remember if they resell Telstra or not if that is an issue for you.
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Todd Sal
(@Todd_Sal) reported
@Telstra @telstra planned maintenance for a holiday destination during a peak holiday period? Pull the other one. What’s really going on? Ps. Internet still terrible
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George Haritonidis
(@georgeharito) reported
@rogue_corq @hackaday yep same here, one time the phone line pit in front of my house got flooded with water. I had to call up Telstra and get them to fix it, they could hardly understand me on the phone so they came out and fixed it. Couldn’t get more than 1200bps, let alone 33.6kbps!
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Carsten Bauer
(@numloxx) reported
@Telstra I've done the tests, and the case was opened. Then it was closed. The issue has not been resolved. When it takes 2 hours to download a 580mb movie on Netflix, that's a problem.
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Steven Hasiotis
(@StevenHasiotis) reported
@Telstra So either he is not calling me...as why wouldn't he leave a voice message.especially as I had requested this? Or my phone is still screwed and I am not getting calls....so wtf am I paying for? If I am not getting notifications of Calls how am I supposed to run my business
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Nikolaou Effie
(@NikolaouEffie) reported
@Telstra @andy_penn tried to upgrade 3 plans online couldn’t verify ID wasted 1 hour on chat to be told to visit store don’t fit eligibility criteria to complete order over 10 year customer on DD never not paid wow
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its_braddles
(@IBraddles) reported
@Telstra Can someone please tell me why i’m being given the run around when all i want is my internet to be fixed, have had constant dropouts since 30/03/22, and keep getting told “it’s NBN’s issue, it’s Telstra’s issue” oh and the blatant lying from the faults staff, yeah…..
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Scott Breen #MSFT
(@scottbreen) reported
I am so impressed with @Telstra right now. I just got a text from them saying that my monthly credit is going to expire and rather than me pay more they've automatically moved me to a cheaper plan that is the same I was paying and aligns more to my usage. That's customer service