Telstra Outage Report in Penfield, Salisbury, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Penfield, State of South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Penfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telstra
Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Penfield, Salisbury, State of South Australia
The most recent Telstra outage reports came from the following cities: Adelaide and Gawler.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Penfield, State of South Australia
Latest outage, problems and issue reports in Penfield and nearby locations:
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?
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oh i member
(@elwasofran) reported
from
Adelaide, State of South Australia
@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra still no outcome, boy that’s great customer service
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Geoff Thomas
(@AxantCorp) reported
from
Adelaide, State of South Australia
@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever
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Kerri Cliff
(@fresheyrephoto) reported
from
Adelaide, State of South Australia
@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants lie and refuse to help customers #telstralie
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Ingo Koeper
(@ikoeper) reported
from
Adelaide, State of South Australia
So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....
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Mark Donnell
(@trck71) reported
from
Adelaide, State of South Australia
@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice
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Tony Brown
(@pongoes) reported
from
Adelaide, State of South Australia
So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?
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🦠 satoshi nakamoto
(@zzap) reported
from
Gawler, State of South Australia
@peterw @Telstra What’s the trouble?
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Matthew Selby
(@mselbyLFCSC) reported
from
Adelaide, State of South Australia
@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.
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Ken Holman
(@KALHolman) reported
from
Adelaide, State of South Australia
Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?
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Lady Pooh
(@LadyPoop2) reported
from
Adelaide, State of South Australia
@gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.
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Richard
(@Richardshouse) reported
from
Adelaide, State of South Australia
Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid
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Luke Marchioro
(@Real_LukeMarch) reported
from
Adelaide, State of South Australia
@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Herms
(@HermsSophie) reported
Feeling quite shocked and confronted by @Telstra treatment of Remote Indigenous Communities. As a bush school we are entering day 9 without any service and even after an emergency (that we couldn’t call for help) we still aren’t getting any solid support.
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Denizeevett
(@evett_denize) reported
@BrittMezher @Telstra I will never deal with @Telstra. Not since 2008 when they left my elderly mum with no phone for days because THEY messed up her bill...never again!
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TheSoxMan
(@thesoxman23) reported
@Telstra Hey, have called your business support team about a disconnection 5 times today. Each time I'm put on hold then get hung up on. They never call me back despite having my number. Absolute disgrace. Have a business here with no internet and been offered no help!!
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Finners
(@FinnersTheElder) reported
@BrittMezher @Telstra I used the Jetstar website today and was wondering whether Jetstar may be able to challenge Telstra for Australia's Most Infuriating Service. But yeah, Telstra are the worst.
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Maidenwarrior of The Sewer Rats
(@BrittMezher) reported
@CandiceJodrell @ShaSkinnerMoe @Telstra ****! I detest this. If I did my job this way, someone would bleed to death.
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Sammy_79
(@1979_Sammy) reported
@BrittMezher @Telstra I have found Optus to be very good with any problems, still some wait times when calling in, but generally very good.
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Evelyn
(@mika_capt) reported
@BrittMezher @Telstra I did find though, that I got better results using the live chat support rather than phoning.
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Mia Campbell Lady Rat of the Sewer
(@MiaCamp40513113) reported
@BrittMezher @Telstra Optus pretty good. Terrible reception in particular country towns but our home is fine. But maybe that’s NBS?
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Jon the #SewerRat #JoinYourUnion
(@iamjonshriver) reported
@BrittMezher @Telstra That’s normal. They sent my mum my daughter’s bill for years and they never even shared an address.
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leoleakey
(@Ieoleakey) reported
@decryption Welcome to new Telstra support lol