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Telstra

Telstra Outage Report in Prospect, South Australia

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Prospect, South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Prospect, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Prospect, South Australia

The most recent Telstra outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Phone 3 days ago
Adelaide Phone 3 days ago
Adelaide Wi-fi 5 days ago
Adelaide Internet 7 days ago
Adelaide Internet 8 days ago
Adelaide Phone 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Prospect, South Australia

Latest outage, problems and issue reports in Prospect and nearby locations:

  • davidsalesy
    David Sales (@davidsalesy) reported from Adelaide, South Australia

    @Telstra I don't have a service.... trying to port over. Still waiting. No one can ring me.

  • mikehaywoodsrs
    Mike Haywood (@mikehaywoodsrs) reported from Adelaide, South Australia

    Seriously @JEChalmers do you think we are idiots computers have software problems that sucks but the tax office fixed it, banks telstra and other hi tech businesses have similar problems but to try and get is to accept that the Gov missed the the tax rebate

  • c_verdicchio
    Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • Fingies
    David Fingleton (@Fingies) reported from Adelaide, South Australia

    @Telstra Thanks, unfortunately @kayosports don’t respond/actually do anything to help/resolve the issue. Just blame the ISP @kayosports_help

  • shahjongli
    Diyan (@shahjongli) reported from Adelaide, South Australia

    @Telstra- not happy to be without internet at Norwood and I'm told there is no solution before Monday! ADSL wasn't working & was on 4G backup. Got text from you telling me to connect to ADSL to avoid slowing down. Called 133933 and was told not to worry. Today got disconnected :/

  • lezleemac
    Lezleemac (@lezleemac) reported from Adelaide, South Australia

    @ComissionerKate All horrible but best service area Telstra

  • REDRAWRADIO
    RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • 0112Rem
    Rem.0112 (@0112Rem) reported from Adelaide, South Australia

    If I am Vodafone , I will developer a software name it 6g, ask Telstra together, all the cbd having free wifi, just need more free wifi signal, and then charge some money , input some speed, that ‘s it. Saving your money , making big income.

  • clinton1550
    Clinton Phillips (@clinton1550) reported from Adelaide, South Australia

    I answered a phone call from a private number because, you never know, it might be my GP ringing to reschedule my appointment next week but no, it was a scammer from "Telstra"

  • Adelaidetechguy
    Richard Pascoe (@Adelaidetechguy) reported from Adelaide, South Australia

    Chatting to @AlanHickey5aa on @1395FIVEaa after 2 about all things tech including today #antivirus advice & 4g #telstra issues for #apple devices

  • LoriMetz3
    Lori Metz (@LoriMetz3) reported from Adelaide, South Australia

    @NBN_Australia BTW, @NBN_Australia my mobile phone is with another provider so I can't get extra free data from Telstra while the problem is resolved.

  • spokenly_
    Anika Johnstone (@spokenly_) reported from Adelaide, South Australia

    @Telstra Internode with telstra doing the provisioning. First scheduled appt they never knocked despite us being home all day, second didn’t show up. We took 2 days off work to accomodate and can’t do again.

  • NatsterJane
    NJT (@NatsterJane) reported from Adelaide, South Australia

    @thebeerbeagle @EE You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabyte, most connected city in the world.

  • spokenly_
    Anika Johnstone (@spokenly_) reported from Adelaide, South Australia

    We still don’t have internet or a solution for the internet and I am so so angry (I never get angry) and exhausted from trying to sort it and I will *never* use the companies (@Telstra @Internode ) involved again because they failed on all four of the above <end rant>.

  • NatsterJane
    NJT (@NatsterJane) reported from Adelaide, South Australia

    @thebeerbeagle You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabit, most connected city in the world.

  • LAMcCormick
    Lisa McCormick (@LAMcCormick) reported from Adelaide, South Australia

    @spike77_7 @CanberraUnited @PerformanceTVL @NewcastleJetsFC mmm I’m a Telstra internet customer and not a mobile customer 😡

  • LAMcCormick
    Lisa McCormick (@LAMcCormick) reported from Adelaide, South Australia

    @MelbourneCity So I’m a Telstra internet customer and not a mobile customer 😡

  • HellysHelen
    Helen L K (@HellysHelen) reported from Adelaide, South Australia

    @ByrnsyDarren @Telstra Good luck with Telstra helping with that. I have an on going problem and it is just ignored as it’s easier.

  • 0112Rem
    Rem.0112 (@0112Rem) reported from Adelaide, South Australia

    6g software, use WiFi , ..... I just ...... but I could tell you, a whole Australia having Telstra air, and all the CBD having free WiFi signal

  • HellysHelen
    Helen L K (@HellysHelen) reported from Adelaide, South Australia

    @Telstra I have had a complaint in for over six weeks and everyone says they will make sure the case manager contacts me but has never happened.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelaSlatter
    Angela Slatter (@AngelaSlatter) reported from Brisbane, Queensland

    Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.

  • skwashd
    Dave Hall (@skwashd) reported from Newstead, Victoria

    @Telstra I wasn’t getting anywhere with the complaints team lead. I lodged a complaint with the TIO. They told me to work with Telstra to resolve the issue. The team lead is insisting I deal with the TIO. That contradicts what the TIO says you should be doing.

  • leo_cadle
    💧 Makin' a Mess #ARRF 🇦🇺 (@leo_cadle) reported from Melbourne, Victoria

    So mad, Telstra/NBN just disconnected me with not a single email or call, because they want me to move my cable service to nbn, to get the same plan would cost me $60 a month extra, and it will take 10 business days

  • mikjcal
    Mick (@mikjcal) reported from Melbourne, Victoria

    @colin_aus @BeauGiles @Aussie_BB Yeah, that’s the issue I’ve always had with Telstra. Service ok, but the support is so painful and makes you bang yourself head against a wall. What I like about ABB is they are extremely transparent with issues and even publish all their network capacity graphs online.

  • KoparaFallsKid
    💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • chrisrauchle
    Chris Rauchle (@chrisrauchle) reported from Sydney, New South Wales

    @SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)

  • whatmsees
    matthew craig (@whatmsees) reported from Melbourne, Victoria

    Yo @Telstra I’m tryina pay a bill, GIVE YOU MONEY... but your website, app and payment options are all down. Find a solution pls. Nothing surprises me anymore

  • deepbona
    deepak (@deepbona) reported from Sydney, New South Wales

    @Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

  • glenn_rowe
    Glenn Rowe (@glenn_rowe) reported from Brisbane, Queensland

    @Telstra AGM sees them complaining about the NBN however their biggest problem should be customer retention. I always have a problem when contacting Telstra, tried to get an esim as a replacement for my physical sim, and I’m asked for a driving lience I don’t have. #esim #NBN

  • Gloreen_Goldin
    Gloreen Goldin (@Gloreen_Goldin) reported from Sydney, New South Wales

    @Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr