Telstra outages and service status in Prospect, South Australia

Problems in the last 24 hours in Prospect, South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Prospect, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prospect, South Australia

The most recent Telstra outage reports came from the following cities: Adelaide.

City	Problem Type	Report Time
Adelaide	Phone	3 days ago
Adelaide	Phone	14 days ago
Adelaide	E-mail	15 days ago
Adelaide	Phone	17 days ago
Adelaide	Phone	18 days ago
Adelaide	Phone	21 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Prospect, South Australia

Latest outage, problems and issue reports in Prospect and nearby locations:

• 
  Liam (@lateniteliamttv) reported 2 minutes ago from Adelaide, South Australia

  @Telstra The tips on the page you linked include "have you tried restarting your device?" And the troubleshooting service requires me to login to my Telstra account. The one that's not under my name. And I don't/can't have the details for. 2/10

• 
  legoman Adelaide (@Legoman_adel) reported 4 minutes ago from Adelaide, South Australia

  Looking forward to another day of @Telstra not being able to support their own customers when issues arise. So far wasted 2 days, was told I would get a call back and still waiting. How hard can it be? 🤔 next step ombudsman.

• 
  Christian Verdicchio (@c_verdicchio) reported 11 minutes ago from Adelaide, South Australia

  @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

• 
  Alan Cramer (@alancramer) reported 13 minutes ago from Adelaide, South Australia

  Further to this, you can't speak to anyone at @Telstra Plus. When you call, you tell the AI that you want to speak to someone relating to Telstra Plus and are put through to Disconnections. Must be hoping that those poor souls can save the customer from walking.

• 
  STEVE FISCHER (@STEVEFI14205588) reported 18 minutes ago from Adelaide, South Australia

  @safm_adelaide Might want to say to Mark Soderstrom that having some tolerance, patience & understanding around mobile phone issues might be needed. Particularly when @Telstra pay to advertise on the show literally 10 minutes after his beef about customer service on air 😳 🙄

• 
  Tony Brown (@pongoes) reported 19 minutes ago from Adelaide, South Australia

  So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?

• 
  Sullie (@SullieLore) reported 21 minutes ago from Adelaide, South Australia

  @xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?

• 
  Anika Johnstone (@spokenly_) reported 23 minutes ago from Adelaide, South Australia

  We still don’t have internet or a solution for the internet and I am so so angry (I never get angry) and exhausted from trying to sort it and I will *never* use the companies (@Telstra @Internode ) involved again because they failed on all four of the above <end rant>.

• 
  Hyper (@HYP3RSTRIKE) reported 29 minutes ago from Adelaide, South Australia

  Gotta love Telstra Wholesale techs. Reported to Telstra when we moved in that there's severe damage to the POTS relay near our house. They send someone to prop it up with a stake and some ziplock ties. It falls over again later, same dealio.

• 
  Kurtis Eichler 📰 😷 (@ByEichler) reported 29 minutes ago from Adelaide, South Australia

  Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept

• 
  Mr Dom (@iammrdom) reported 30 minutes ago from Adelaide, South Australia

  I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

• 
  David Fingleton (@Fingies) reported 32 minutes ago from Adelaide, South Australia

  @Telstra Thanks, unfortunately @kayosports don’t respond/actually do anything to help/resolve the issue. Just blame the ISP @kayosports_help

• 
  Mike Newbound (@newbound_mike) reported 32 minutes ago from Adelaide, South Australia

  Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!

• 
  Alan Cramer (@alancramer) reported 33 minutes ago from Adelaide, South Australia

  .@Telstra Plus is a program full of shit. Ordered some items and due to incompetent staff who cannot put my full name and address I requested, package has been stuck at @startrack for nearly 2 months. Finger pointing between the two orgs continues.

• 
  John Reeves Taylor (@JReevesTaylor) reported 38 minutes ago from Adelaide, South Australia

  @Telstra The Case manager was unable to resolve this matter because the case manager wasn’t interested in resolving the problem by reasoned argument. Rather they were interested in having their own way & saying whatever suited their position including making false statements #Telstrafail

• 
  tracey nicholls (@traceyn2016) reported 39 minutes ago from Adelaide, South Australia

  7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

• 
  Ken Holman (@KALHolman) reported 45 minutes ago from Adelaide, South Australia

  Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

• 
  Luke Marchioro (@Real_LukeMarch) reported 50 minutes ago from Adelaide, South Australia

  @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

• 
  Clinton Phillips (@clinton1550) reported 53 minutes ago from Adelaide, South Australia

  I answered a phone call from a private number because, you never know, it might be my GP ringing to reschedule my appointment next week but no, it was a scammer from "Telstra"

• 
  Mark Donnell (@trck71) reported 54 minutes ago from Adelaide, South Australia

  @Telstra your consultants lie and refuse to help customers #telstralie

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nino Alves (@NinoAlves_1) reported 7 minutes ago

  @Telstra I’ve been receiving account text alerts including their name and phone number relating to one of your customers for over a year. Prob a privacy issue but you refuse to fix it despite MANY calls and yr team acknowledging the issue!

• 
  Meg Coffey (@TexanMeg) reported 11 minutes ago

  Hey @Telstra I still have no service. Any chance of a human, anywhere, that might be willing to help your paying customer?! Stop the chat bots. Employ humans.

• 
  Jack Ryan (@JackRya41531458) reported 15 minutes ago

  @Telstra The issue is they keep calling on different numbers and its like playing wack a mole.

• 
  leki ⚔️ (@mkfilko) reported 15 minutes ago

  $BRUN and $SHAZ are the two small cap neoclouds people keep putting in the same bucket. Somewhat similar market caps, both Nasdaq listed this year, both with an NVIDIA story attached. I think both provide compelling reasons to invest your money into, however, I do believe BRUN is the superior neocloud. I will present the facts as they are and sprinkle some commentary in it. You can use the facts to decide which is better for you. TL;DR at the bottom. Start with contract book versus actual revenue. Q2 2026, same quarter, both companies: > $BRUN revenue: $31.1M, up ~270% YoY > $SHAZ revenue: $1.9M, up ~412% YoY > $BRUN total contract value: $1.9B > $SHAZ total contract value: $8.8B $SHAZ carries 4.6 times the contract book on about one sixteenth of the revenue. Put differently, $BRUN's backlog is roughly 15 times its current annualized run rate. $SHAZ's is closer to 1,100 times. $SHAZ management guides first material revenue to Q4 2026. $BRUN has six sites in production today, took ARR from $30M at the end of 2025 to $145M by June, and reaffirmed roughly $400M exit ARR. A contract book is a claim while revenue is the confirmation of that claim. $BRUN has so far managed to prove that it is able to convert the contract book better than $SHAZ. Moving to the balance sheet, which is where $SHAZ shines > $SHAZ ended Q2 with roughly $1.9B in cash against $BRUN's $134.7M as of August 12. It has raised about $2.2B since December 2025, including a $1.6B oversubscribed round in June. On funding capacity this is not close, and $SHAZ wins it decisively. > The NVIDIA arrangement. Six years, $4.88B, up to 40,000 GB300 GPUs on NVIDIA's DSX AI factory design, 72MW in Australia, with NVIDIA taking product revenue plus a share of cloud revenue on supported capacity. Management describes the guaranteed pricing as a floor rather than a ceiling. $BRUN has no equivalent. This is the strongest single item in the $SHAZ file and anyone comparing the two has to concede it. Next, counterparty/customer quality: On April 1 $SHAZ announced a five year, $1.25B AI cloud infrastructure agreement, roughly 8,200 B300 GPUs deployed in Australia. The counterparty is ESDS Software Solution, an Indian cloud and managed services provider. ESDS is a real company. Five data centers in India, 2,501 customers as of FY26, growing revenue at a 28% CAGR. Using its own most recent disclosed accounts: > ESDS FY26 revenue: Rs 472 Cr, roughly $54M > ESDS FY26 profit after tax: Rs 121 Cr, roughly $14M > Annual obligation under the $SHAZ contract: ~$250M The yearly payment is about 4.7 times the counterparty's entire annual revenue and roughly 18 times its net profit. ESDS filed a Rs 720 Cr IPO in India on August 28, which raises roughly $82M against a five year obligation of $1.25B. Nothing here requires assuming bad faith by anyone. It requires asking how a company earning $14M a year funds $250M a year, and that question does not yet have a public answer. ESDS was not named on the $SHAZ Q2 call. When compared to $BRUN's own customer book: $BRUN's weaknesses are the concentration of their revenues. The top three customers were about 76% of 2025 revenue, with RunPod alone, a private GPU cloud platform, at about 45%. Both figures fell hard from 2024 on revenue that more than doubled, so concentration is getting lower. However, I think there is still room for improvement here. The quality side. The largest new contract signed is Thinking Machines Lab, roughly $470M over three years for about 5,000 GPUs, which implies around $3.60 per GPU hour. Mira Murati's lab raised $2B at a $12B valuation and has been reported in talks at a materially higher one since. That is a counterparty that can fund a $470M commitment out of capital already raised. Additionally there are the two agreements sitting in the Q2 10-Q, which are the part I find most useful because the cash terms are filed rather than announced: > June 8 agreement, 240 GPU servers, three year initial term, total consideration ~$207.6M. Structure: $18.97M prepaid before services commence, a further $37.94M on the commencement date, then ~$3.69M a month. That is about 27% of contract value collected at or before day one, and the first $18.97M was already sitting in customer deposits at June 30. > July 9 order form, 192 servers and 1,536 B300 GPUs, 48 month term, total contract value ~$222.5M. A prepayment equal to 25% of contract value, approximately $55.6M, not refundable, due in installments through service start. Two contracts, roughly $430M combined, each with a quarter of the money committed before a GPU is deliveredKaros on the call: > "We obtain prepayment on every deal we close." Average prepayment is 22% of TCV, and that single design choice runs a counterparty credit test automatically, at signing, on every contract. A $1.25B agreement under this structure would require roughly $275M wired before a single rack is energized. A counterparty that cannot post it never becomes backlog in the first place. Guckel confirmed what has actually been collected: > "we held $128.4 million in total customer deposits" $34.9M current, $93.5M long term, against compute scheduled for 2026 and 2027 delivery. So $BRUN's book is concentrated and its largest customer is a reseller, both fair criticisms. It is also a book where the customers have already wired a fifth of the money. Backlog funded in cash is a different asset class from backlog that has only been announced. Onto leadership, which is where most of my confidence actually comes from. On paper, $SHAZ has the more directly relevant development resume. James Manning has built and monetized more than 300MW of energy and compute infrastructure across Pennsylvania, Georgia, Texas and Australia, and founded a Nasdaq listed digital infrastructure company before this one. Nick Hughes-Jones ran 100 modular data centers across 200MW. The board is genuinely credentialed: Andrew Penn AO, former Telstra CEO, chairs it, and Western Union's chief legal officer sits on it. Anuj Goel joined as CFO from a 20 year Macquarie career running technology for APAC. Commercially they have people out of IBM, Microsoft, Rackspace and Equinix. This is not a shell. Three things still separate the two teams for me. > Tenure and continuity. $SHAZ's chief executive took the role in January 2026, its chairman arrived in May, its chief legal officer inside the last year, and its CFO in August. Board average tenure is roughly 0.6 years. That is a leadership team assembled over about twelve months, now asked to deliver 212MW. $BRUN's is the same group twice: Karos and Georgakopoulos both built Blue Fire Capital, both went to Galaxy Digital when it was acquired, and both left together to build this. Second company, same bench, and Georgakopoulos has been COO since April 2024. > They were the demanding customer before they were the vendor. Karos was MD and Head of Electronic Trading at Galaxy Digital and an executive committee member, and before that co founded and ran Blue Fire Capital across six countries and thirteen data centers. Karim Ali, the CIO, spent close to twenty years in performance sensitive infrastructure, built ultra low latency trading networks across four continents on microwave, millimeter wave and global fiber, and led a FedRAMP certification. In high frequency trading, latency and downtime hit the operator's own P&L the same day. This team ran compute as a cost center where failure was expensive to them personally, then went and sold it. That is a different instinct from developing a site and leasing it out. > Financing sits inside the company. Erik Guckel holds a PhD in Chemical Engineering from Illinois alongside a Chicago MBA, has closed over $2B in corporate transactions, managed a $3B debt portfolio, and secured funding for first of a kind facility construction. Karos has a derivatives and mathematical background and a track record monetizing billions in credit facilities. On the Q2 call he worked the prepayment against capex arithmetic live rather than passing it to the CFO, which is pretty damn impressive Both teams have now had one quarter to show what they do with a promise. $BRUN's first print as a public company came in at $31.1M with guidance reaffirmed. $SHAZ reported $1.93M against roughly $7.54M expected, a miss of about 75%, and moved first material revenue to Q4. I acknowledge that one quarter proves very little on its own. However, it is still the only head to head delivery test either team has actually run. Apart from the balance sheet mentioned earlier, $BRUN is also arguably weaker in its share structure and governance risks (dual-edged sword): Applying a governance screen to $SHAZ means applying the same screen to $BRUN. It has a dual class structure, roughly 50M Class A against 29.5M Class B. It had a related party loan from its own CEO, since repaid at closing. A director received a 336,000 share consulting grant that fully vested inside one quarter. And 7,875,000 CEO earnout shares plus sponsor and SPV earnouts all hit their price targets and vested within a single quarter of listing. These are ordinary **** era structures on both sides. Neither company is a governance exemplar What I am watching next: The NVIDIA financing gap is the strongest argument for $SHAZ, and $BRUN management spent a meaningful portion of the Q2 call signalling they are working on the same thing. Karos, on the AI Cloud Partner program: > "It's a well-known publicized program with NVIDIA, and obviously NVIDIA's investment grade. At the appropriate time, we can get into more details on that." Later, on the $500B consortium: > "And same with the AICP. We think that that program will continue to get extremely interesting, and I think we're going to have a plentiful amount of optionality currently and go forward." Guckel, separately: > "We continue to innovate on financing structures beyond the equipment financing approach used to date and expect to provide additional color and progress on this over the next quarter." And on the relationship itself: > "together, we are exploring deployments at scale that could meaningfully expand our footprint" None of that is signed. Management is definitely teasing a NVDA-linked financing structure during the call. But the specific advantage $SHAZ holds today is the specific advantage $BRUN is signalling it is negotiating, with a next quarter timeline attached to it, from a company NVIDIA already granted exemplar status and audits cluster by cluster. TL;DR: $SHAZ has the better balance sheet and the better NVIDIA arrangement, today, and neither of those is a small thing. $BRUN has sixteen times the revenue, a contract book that customers have already funded a fifth of in cash, six sites in production, and a counterparty filter built into how it signs deals. Between a large announced book and a smaller collected one, I think the collected one is a safer and yet equally asymmetric. Thanks for reading!

• 
  ame (@JUDGEMENTCORE) reported 16 minutes ago

  telstra can you fix your **** i lag out eevery 30 seconds i literally cannot do anything with this

• 
  Pode vir (@thiagoTF) reported 16 minutes ago

  @australian lol imagine trusting telstra with actual AI. signal probably failed to aggregate before they even hit the damn button

• 
  Meg Coffey (@TexanMeg) reported 23 minutes ago

  Why is @Telstra so bad?! How do we allow this company to continue like this? The app has been broken for weeks. I can’t get help bc their tech doesn’t even work properly to verify who I am. Now I can’t make calls or text. Furious.

• 
  There’s Only One Jezza (@StandMeOver) reported 27 minutes ago

  @Ausbobsmit And she’s as dumb as ****. Watched the Telstra 000 enquiry and she couldn’t even get the Telstra CEO’s name right. Any wonder these senate enquirers aren’t worth the paper they’re written on. As for actions post them, wipe my arse with them as the majority are forgotten.

• 
  bitterboy (@twistedandbitte) reported 27 minutes ago

  @Telstra What a bloody disgrace you are Telstra. Heard back from the person the complaint went to. Their response was instead of discussing the issue bluntly told us that given they have called us the case is now closed. Never discussed anything refused to discuss anything.

• 
  me (@Worthbeing) reported 27 minutes ago

  Telstra what a joke , you are can’t receive anything , very poor reception on my Night Hawk again and again, something I have paid lots for, I get better reception in Far North Queensland than I do in STH Durras, just south of Sydney, what a disgrace #telstra #newspol #poortelstrarecption. Again!!!