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Telstra

Telstra Outage Report in Prospect, South Australia

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Prospect, South Australia

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Prospect, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Telstra

Telstra is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Prospect, South Australia

The most recent Telstra outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Phone 5 days ago
Adelaide Phone 5 days ago
Adelaide Wi-fi 7 days ago
Adelaide Internet 9 days ago
Adelaide Internet 10 days ago
Adelaide Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Prospect, South Australia

Latest outage, problems and issue reports in Prospect and nearby locations:

  • Ashaheem
    Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia

    @Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

  • sascha_frost
    Sascha Frost (@sascha_frost) reported from Adelaide, South Australia

    @PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel

  • trck71
    Mark Donnell (@trck71) reported from Adelaide, South Australia

    @Telstra your consultants lie and refuse to help customers #telstralie

  • fresheyrephoto
    Kerri Cliff (@fresheyrephoto) reported from Adelaide, South Australia

    @aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.

  • Ashaheem
    Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia

    @Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

  • trck71
    Mark Donnell (@trck71) reported from Adelaide, South Australia

    @Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

  • leighkay881
    LeighKay (@leighkay881) reported from Adelaide, South Australia

    @Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.

  • Real_LukeMarch
    Luke Marchioro (@Real_LukeMarch) reported from Adelaide, South Australia

    @Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

  • Real_LukeMarch
    Luke Marchioro (@Real_LukeMarch) reported from Adelaide, South Australia

    @Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

  • Richardshouse
    Richard (@Richardshouse) reported from Adelaide, South Australia

    Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid

  • pongoes
    Tony Brown (@pongoes) reported from Adelaide, South Australia

    So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?

  • chalkwhitehands
    Prune McSwollen (@chalkwhitehands) reported from Adelaide, South Australia

    @albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.

  • TickHarris
    Victoria Evans (@TickHarris) reported from Adelaide, South Australia

    @baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

  • newbound_mike
    Mike Newbound (@newbound_mike) reported from Adelaide, South Australia

    Been trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!

  • AxantCorp
    Geoff Thomas (@AxantCorp) reported from Adelaide, South Australia

    @Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever

  • ikoeper
    Ingo Koeper (@ikoeper) reported from Adelaide, South Australia

    So the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....

  • LadyPoop2
    Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia

    @gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄

  • KymPlatt
    FOOKYM (@KymPlatt) reported from Adelaide, South Australia

    Hello. Has anybody out there any idea why the Federal Gov. bought back the crumbling soon to be disused copper network from Telstra for $4b. The great money managers so we're continually assured .

  • KALHolman
    Ken Holman (@KALHolman) reported from Adelaide, South Australia

    Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

  • drnicktellis
    Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • avomochi
    ✧･ﾟ: *✧ sara ✧*:･ﾟ✧ (@avomochi) reported

    @Telstra I just paid my phone bill 10 mins ago but it’s still disconnected and won’t let me call anyone pls help

  • rachel_pappin
    Rachel J Macpherson (@rachel_pappin) reported

    I freaked out when I went to top up GB data on my wifi and on my Telstra app, it literally disappeared and I couldn’t see my wifi account info and I was like wtf ???, so after getting stressed, I then ate my dinner and came back to my wifi after dinner and now my wifi is working

  • ftafra
    Frane (@ftafra) reported

    @Telstra Sigh. 3H troubleshooting with the My Telstra app. The person on the other end is not even reading my replies. So much wasted time, so little real support.

  • flip173
    Cory Horter (@flip173) reported

    @Telstra What’s the point you will@only go through what I’ve gone through 4 times now pretty much done with the **** service Telstra gives I’m looking at other providers

  • Tweetn2You
    Blue»Tweety«Bird (@Tweetn2You) reported

    @Telstra Not to be rude...I was asking the CEO of Telstra (@Andy_Penn), due to the fact of what I've stated above, as Low Upstream Bandwidth to Live Stream to servers is the problem; not downstream bandwidth to stream content to any Telstra device & your coverage map is for downloads etc.

  • DanielRaihani
    Daniel Raihani (@DanielRaihani) reported

    So, I've got a business account with @Telstra and i'm trying to make a payment, 3 phone calls and twice being hung up on and i'm no closer to getting it sorted. 15 years of customer loyalty out the window. Shocking service! #complaint #customerservice #telstra

  • riphtrox
    Riphtrox (@riphtrox) reported

    @yunaphonic Telstra is a phone service company and people call claiming to be them to gain access to your network and details

  • ftafra
    Frane (@ftafra) reported

    @Telstra Bots & having to explain everything from scratch to support over & over via the App has worn me out. Hours & hours of waiting everytime. 5 Cases, 2 no show site visits. 2 weeks of poor/no service. I want someone to actually call me. #15664077

  • JandJCroft
    Croftinator (@JandJCroft) reported

    @Telstra The update to my prepaid mobile service has left me with no connection. Not much of an update.

  • russell29715153
    🏉 Russ 🏉 (@russell29715153) reported

    @AKunowski I’ve had one saying it was from Telstra and my internet was slow and I needed to pay them to fix it