Telstra Outage Report in Prospect, South Australia
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Prospect, South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Prospect, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Telstra
Telstra is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Prospect, South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Phone | 5 days ago |
|
Adelaide
|
Phone | 5 days ago |
|
Adelaide
|
Wi-fi | 7 days ago |
|
Adelaide
|
Internet | 9 days ago |
|
Adelaide
|
Internet | 10 days ago |
|
Adelaide
|
Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Prospect, South Australia
Latest outage, problems and issue reports in Prospect and nearby locations:
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LeighKay (@leighkay881) reported from Adelaide, South Australia@Telstra There is a damaged pit (manhole lid completely collapsed) on corner of Winston Ave and Albert St Clarence Gardens. Been like this for a number of weeks now. Have tried the 13 22 03 number of time and call drops after saying "report damage". Photos to follow.
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Sullie (@SullieLore) reported from Adelaide, South Australia@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Luke Marchioro (@Real_LukeMarch) reported from Adelaide, South Australia@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed
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Richard (@Richardshouse) reported from Adelaide, South AustraliaNote to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid
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tracey nicholls (@traceyn2016) reported from Adelaide, South Australia@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra
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tracey nicholls (@traceyn2016) reported from Adelaide, South Australia7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged
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Tony Brown (@pongoes) reported from Adelaide, South AustraliaSo @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?
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Geoff Thomas (@AxantCorp) reported from Adelaide, South Australia@Telstra Hi. There tended to be coverage where you state it is exists. The issue is that in the fringe areas it’s inadequate for web browsing or high reliability of calls. It’s a major tourism destination- you should be able to access booking apps etc wherever
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FOOKYM (@KymPlatt) reported from Adelaide, South AustraliaHello. Has anybody out there any idea why the Federal Gov. bought back the crumbling soon to be disused copper network from Telstra for $4b. The great money managers so we're continually assured .
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?
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Victoria Evans (@TickHarris) reported from Adelaide, South Australia@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)
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Lady Pooh (@LadyPoop2) reported from Adelaide, South Australia@gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄
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Ingo Koeper (@ikoeper) reported from Adelaide, South AustraliaSo the home internet isn’t working, and @Telstra doesn’t seem to have a service phone number, directs me to a chat in their app, where nobody answers. Imagine I would have to give a life lecture now....
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Sascha Frost (@sascha_frost) reported from Adelaide, South Australia@PatGerace @Telstra Why has customer service in Australia fallen to new depths of inadequacy? I had a similar issue with @foxtel
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Kerri Cliff (@fresheyrephoto) reported from Adelaide, South Australia@aewright91 I would talk to Telstra and make sure you get an AU approved device as some can actually reduce/shut down signal from the towers. I had a modem (approved) that went rogue once and took 3 weeks to track it back to me. Meanwhile the district had no phone service or internet.
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Mike Newbound (@newbound_mike) reported from Adelaide, South AustraliaBeen trying to get Foxtel on the line to cancel the subscription I waited waited and waited the finally this idiot said to me go to Telstra I have Foxtel wth Foxtel finally I got through the to a lovely lad who went through all of the hurdles a only to fall at the last one HELP!
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Prune McSwollen (@chalkwhitehands) reported from Adelaide, South Australia@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.
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Ken Holman (@KALHolman) reported from Adelaide, South AustraliaAny Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🌺 Jen 💉💉🌺 It's the climate, stupid. (@GasIsTheNewCoal) reported@Telstra PS I am more than "DISAPPOINTED". I have elderly relatives with no mobile phones or internet. To call them at Christmas, In would have to drive 17km to town to use my mobile phone. But I have Covid. Which would breach isolation. Just fix my phone. It is 2021. 18 days and counting
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Aj Cullinger (@ajcullinger) reported@Telstra None because your internet is so extremely terrible that it would struggle to stream a 5 second low res clip.
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_TARA_ (@_CycleGirl_) reported@Telstra No luck, just spent 45min on phone with telstra, couldn’t help. Says it’s a billing issue and need to call billing tomorrow. Will see how many people I end up calling. As my billing was setup by telstra with new phone and plans.
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Greg Pace (@gregptweet) reported@Telstra Hello Yea I’ve spoken to the NBN TELSTRA TEAM SEVERAL times, then I received a text saying that the problem was fixed…i was happy and relieved…I was out all day 26/12 returned and at 10:20pm the NBN signal dropped out AGAIN.. what can you do to assist ? Please
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_TARA_ (@_CycleGirl_) reported@Telstra Just speaking to them now… fingers crossed I can get the issue fixed.
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Jackson Byrnes (@JacksonByrnes) reported@DavidSandow1 Probably had better service with cdma than you get with @Telstra now as well, even with all the boosters and stuff we *have* to have.
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Amber May (@AmberMay2021) reported@MikeCarlton01 There seems to be troubles with a lot of providers. My Telstra NBN was so slow all weekend that I couldn't even run a speed test. It dropped out completely last night and is still down with no fix time. Even the 3g my modem switches to is almost unusable. 😠
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💧 Jackie (@jaquix173) reported@MikeCarlton01 No, and the only time I had a problem with my phones they were fantastic - and it turned out to be Telstra's fault, of course.
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jw (@_jgw_) reported@Telstra I have the SIM serial but no order number. Would that help? Someone finally responded in the app but has given the generic "it will take 24 hours" line. Just not good enough.
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_TARA_ (@_CycleGirl_) reported@Telstra No luck at all… still have issue, they are looking into again.. urghhh