Telstra outages and service status in Prospect, South Australia
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 1 outage signal in the last 24 hours around Prospect, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jul 16, 7:53 PM GMT+10.
- Phone (70%)
- Internet (24%)
- E-mail (3%)
- Total Blackout (3%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Prospect, South Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Prospect, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prospect, South Australia
The most recent Telstra outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Phone | 19 hours ago |
|
Adelaide
|
Internet | 1 day ago |
|
Adelaide
|
Phone | 3 days ago |
|
Adelaide
|
Phone | 4 days ago |
|
Adelaide
|
Phone | 7 days ago |
|
Adelaide
|
Phone | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Prospect, South Australia
Latest outage, problems and issue reports in Prospect and nearby locations:
-
tracey nicholls (@traceyn2016) reported from Adelaide, South Australia7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged
-
RedRaw Radio (@REDRAWRADIO) reported from Adelaide, South Australia@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
-
Prune McSwollen (@chalkwhitehands) reported from Adelaide, South Australia@albericie @Telstra I left Telstra at one stage and for the next four years had a bill once a month telling me that I owed 1c rounded down to $0.00. When I went back to Telstra I had questions asked about my ability to pay because of the outstanding balance.
-
Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, South Australia@delmaclifton OMG Delma, Telstra are so frustrating, even when you go in store the treatment can be quite poor. My big pond drops out all the time, getting over them!!!
-
Sullie (@SullieLore) reported from Adelaide, South Australia@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?
-
Victoria Evans (@TickHarris) reported from Adelaide, South AustraliaNooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo
-
Sullie (@SullieLore) reported from Adelaide, South Australia@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?
-
Mike Haywood (@mikehaywoodsrs) reported from Adelaide, South AustraliaSeriously @JEChalmers do you think we are idiots computers have software problems that sucks but the tax office fixed it, banks telstra and other hi tech businesses have similar problems but to try and get is to accept that the Gov missed the the tax rebate
-
Michael / Mind Health not Mental Health (@Michael61058663) reported from Adelaide, South Australia@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷
-
tracey nicholls (@traceyn2016) reported from Adelaide, South Australia@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra
-
Mark Donnell (@trck71) reported from Adelaide, South Australia@Telstra still no outcome, boy that’s great customer service
-
Luke Marchioro (@Real_LukeMarch) reported from Adelaide, South Australia@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service
-
Victoria Evans (@TickHarris) reported from Adelaide, South Australia@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)
-
Mark Donnell (@trck71) reported from Adelaide, South Australia@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice
-
Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
-
Lisa McCormick (@LAMcCormick) reported from Adelaide, South Australia@MelbourneCity So I’m a Telstra internet customer and not a mobile customer 😡
-
John Reeves Taylor (@JReevesTaylor) reported from Adelaide, South Australia@Telstra The Case manager was unable to resolve this matter because the case manager wasn’t interested in resolving the problem by reasoned argument. Rather they were interested in having their own way & saying whatever suited their position including making false statements #Telstrafail
-
Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, South Australia@grumpyofglenvar @DougCameron51 Think one of the first was Telecom (Telstra) everything dropped - Good Service & Lots of Sackings..PrivATISATION is a Virus!
-
Kurtis Eichler 📰 😷 (@ByEichler) reported from Adelaide, South AustraliaThen I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept
-
NJT (@NatsterJane) reported from Adelaide, South Australia@thebeerbeagle @EE You could stay in Australia and have access to @Telstra's #5G network and the ever so reliable #NBN. Or just move @TwoTribesBrew HQ to Adelaide for @CityofAdelaide's 10 gigabyte, most connected city in the world.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
NewsTongue (@NewsTongueX) reported🔴 Telstra CEO faces parliamentary inquiry over nationwide outage affecting emergency calls, payments Telstra chief executive Vicki Brady will testify Friday before an emergency parliamentary inquiry into last week's outage that knocked out triple zero emergency calls, disrupted payment systems, and stopped trains in two Australian states. Greens communication spokesperson Sarah Hanson-Young said: "Telstra, just like Optus, has put their profits ahead of public safety and public service for far too long, and the law allows them to." • Telstra accepting compensation claims from affected customers and small businesses with supporting evidence
-
GuTTedPoSSuM🇦🇺 (@Gu77edpossum) reported@Telstra The same reason I left Telstra. Can’t identify how to fix issues only make them worse. Hire skilled labour instead of retards or perish
-
Lynn Phillips (@HappyPawsTreats) reportedJust got an email from Telstra. Couldn't copy the image, so this is the body of the mesasage. An "apology". That's all. These people aren't serious AND they're cheap .... "Sorry we let you downLast week we let you down, and I am sorry for that. An issue in our mobile network caused significant disruption to our customers and to Australians. We know how much people rely on us to keep in touch, do their work, run businesses and stay safe. It's extremely frustrating when mobile services aren't available, and we're deeply sorry for the impact this had on so many people. Networks are large and complex, and we invest significantly in the resilience of our network. When something goes wrong, we're committed to taking accountability, giving you clear information, and fixing issues as quickly as possible. We understand what caused the issue and will complete a full investigation and take what we learn to make our network stronger. You have my commitment on that. More details about what occurred are available on our network outage webpage, including if you want to get in contact or make a complaint. We've also seen some reports of customers receiving calls from fraudsters trying to take advantage of this moment. Please be extra careful of calls you receive from people claiming to be from Telstra. If you're unsure, hang up and call us directly. We take our responsibility as Australia's largest telco extremely seriously. Thank you for your patience as we worked through this, and for the trust you place in us. We don't take it for granted. Vicki Brady, Chief Executive Officer, Telstra📷"
-
Andrew (@andrewrdn463) reported@2GB873 Telstra are offering $15 credit to customers for outage. What??????????????? Brady is on $8 million a year. Can 2GB investigate??? This is disgraceful.
-
trebase (@_rebase) reported@VoteLewko now they have some grasp of the issue, I'm loving hearing all the free advice from various MPs that Telstra should have upgraded that $22k server, "it's just a no-brainer"...
-
Eric Chilver (@ChilverEric) reported@grok Telstra investigating this nations outage. The Senate estimates enquiry, is there a time frame for results in these investigations and enquiries. Has Telstra has been outsourceing work to under qualified Off shore workers which has caused the outage.
-
DJ Wynyard (@danijeljw) reported@JakeBeer11 @Telstra The credit for outage from @Telstra will only come from thin air 😒
-
Trev (@Trav57510252527) reported@Telstra Sorry have to let you down @Telstra I wont be paying my bill this month.
-
Land of Stupidity (@StupidOzzies) reportedIf it was China taking Telstra down it would not be back running so quick
-
Neurospicy Life (@NeurospicyLife3) reported@WandaNightOwl Ouch on the journey time! I feel you though, they’re great until they’re not. Hope you didn’t get stuck with the Telstra outage last week too 😬