Telstra Outage Report in Reynella, Onkaparinga, State of South Australia

@XboxANZ @rieper47 I would like to get a Series X on an all access pass, but I’m not interested in signing up with Telstra. I really hope you have another solution or organise for Telstra to sell all access standalone.

Nooooo @thehighlowshow have a new sponsor (presumably location based) and it’s the nation’s worst company @Telstra nooooooooooo

7 months after informing TELSTRA we are moving and no longer need our land line and NBN service we are still being charged multiple calls emails and 3 visits to a service centre still being charged

@Bergasms @Telstra Sucks

@EmMasters @Telstra Give Vodafone a call. They’ve look after me for 15 years. Awesome service.

I have a @Telstra Bigpond email address (for years) but ever since getting a new @SamsungMobile Galaxy S10, I can't get my bigpond email to work on the App at my local Telstra Shop, that there's a glitch with this, and there's nothing I can do, but webmail. Is this true? Help! 😕

@xbox all access looks fantastic for X, but Telstra needs a mobile service with them to get it. Any chance of changing this policy or having a stand-alone with another company?

@eooi @Telstra @Internode It would help if you could actually talk to a human ... service centre can’t even do a thing ... could be time to change after 25 + years of loyalty not worth salt #telstra

**** man.. this whole time I thought it was a real global pandemic but it turns out Telstra just want to control my thought process so I upgrade my data package and handset 🤯

For the past four months I’ve received all correspondence for a Telstra customer called Yanwen Bao. The past week, I’ve had 10 “No Caller ID” phone calls. I answered three of them, all looking for her. @Telstra say I have to negotiate with the caller to have my number removed

@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

**** OFF @Telstra TRYING TO PAY BILL STUPID CALL COMPUTER DOSNT PUT ME THROUGH TO OPERATOR ******* CHRIST PICK UP PHONE

@Telstra I can’t view my Xbox Series X order in my account and I am wave 2 despite ordering within 6 minutes of launch. Can you please advise where I can track my order and if there is an issue with wave allocations?

Then I received a call this morning and attempted to do this for 30 minutes and my phone number is still listed on this loser’s account. So bad. Stressful and @Telstra is hopelessly inept

Hey @Foxtel @Telstra Can you please explain why there is no subtitle option on your new streaming service #Binge - pretty disgraceful if this is the case!

Further to this, you can't speak to anyone at @Telstra Plus. When you call, you tell the AI that you want to speak to someone relating to Telstra Plus and are put through to Disconnections. Must be hoping that those poor souls can save the customer from walking.

@erinredmond11 @nancycato1 Telstra are Crap! Shoved them off Years Ago!!

.@Telstra Plus is a program full of shit. Ordered some items and due to incompetent staff who cannot put my full name and address I requested, package has been stuck at @startrack for nearly 2 months. Finger pointing between the two orgs continues.

Hello. Has anybody out there any idea why the Federal Gov. bought back the crumbling soon to be disused copper network from Telstra for $4b. The great money managers so we're continually assured .

@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

@Telstra 2.5 hours to *upgrade* a service is pretty shocking, even for you.

@shiningserpent_ @oldmatespicy You get a discount if you are a Telstra customer?

@telstraltd Gave my friend a new unlocked mobile phone for xmas. He has literacy issues & has prepaid with Telstra for years, they charge him THIRTY DOLLARS a FORTNIGHT for phone and text on an old XYZ phone He went in to have the sim put into the new phone & top up with $30

@EmCharlotteAnn @Telstra The biggest issue affecting rural communities, especially during fire. Majority of fire risk info is now online, which you can barely access. Power to tower compromised, then you lose comms, putting communities at a higher risk.

@TPG_Telecom OK We have lost the phone number, it was ported from Telstra, and it won't activate with TPG. Looks like it might be a REFUND and cancel.

really enjoying the arduous process of trying to resolve an issue with @Telstra. special mention to the chap today who told me the reasoning behind their decision to assist no further was simply “we don’t want to”. would love to hear the recording of that call. 😑

@Telstra Blame everything else except yourselves and then, oh I don't know, 3 hours of my life rattling in frustrating. Appalling service. Pretty good at taking the $100/month, and don't be a day late! Can't describe how angry and frustrated I am.

@Rawalak_Farms @Telstra We’ve done Starlink too and I love it but it doesn’t solve the issue of no reception in a phone call required emergency. Nor does it solve the issue for our entire area struggling with internet needs outside home areas.

@PatrickJaeschke @EmCharlotteAnn @Telstra I take it that regional users pay the same as city users but don’t get the same service? What other businesses do this, I.e. charge a flat rate to everyone but provide poorer service to some? It’s very frustrating, especially when you rely on your phone for your business..

Thanks to their customer service I’m no longer a @telstra customer. But they have sent me an e-mail wanting to confirm my previously authorised account contact person. The trouble when you give your details to these big badly managed companies, they never delete your details.