Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 01/10/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • simply_mel01 Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, State of New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • scibidoo Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • derek_bell Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • d2832cd804534b9 PinarooRay (@d2832cd804534b9) reported from Sydney, State of New South Wales

    @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • JackieWarner13 jac (@JackieWarner13) reported from Sydney, State of New South Wales

    Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra

  • Cal_O_Rynn Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, State of New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ashulz ashul (@ashulz) reported

    @Telstra On the rare occasion not everytime bit often enough to wonder. it's a google pixel 6pro it's happened after a recent Android security patch so that might be a culprit. Have a feeling it might be me not the network. I'll reach out if it gets worse. TY Elms 🙏🏾

  • Beefychops1 Beefychops🇺🇸🇦🇺 (@Beefychops1) reported

    @CelerySorbet @SOS149 Yep better call Telstra 5g tech support you’re glitching! :)

  • maryran92978455 Mervi R (@maryran92978455) reported

    @davidkersten We in the bush, a mere 4 kms from the town centre, got the pathetic fixed wireless version of NBN, despite fibre optic cables, both Optus and Telstra, running past the properties. We refused to connect to the slow NBN and kept our copper ADSL. Townsfolk got fibre to premises.

  • 666huntuBrian Rambo Freeman. (@666huntuBrian) reported

    The problem with Telstra is they have got to big for their boots and imo don't give a ratz for the average Joe Blow. So I say to bad and too late telstra.

  • PurposePreston phil preston 🌿 (@PurposePreston) reported

    @Telstra I spoke to someone in yr call centre (have a case #) who advised me to go to the store. In the end I paid a mall operator $140 to fix, it was going to takes hours and days that I didn’t have otherwise. Happy to invoice you.

  • davispg Paul (@davispg) reported

    @Telstra Thanks. Worked that time. 👍 IMO Would be great if there was simply an SMS number people could forward the offending SMS to. Getting people to copy/paste SMS text onto a form risks a person clicking the link which increases the risk for the customer, IMO. Have a great day! -Paul

  • m_a_n_u______ Manu Herold 🐭 (@m_a_n_u______) reported

    Telstra has the worst customer service I’ve ever seen. They bully their customers, lie, and deliberately downgrade customers’ internet connection.

  • MSVLKnight Michael (@MSVLKnight) reported

    @johnnypherome I remember Telstra was trying to get working on a Saturday changed to normal hours on an EBA. "Oh we don't plan to use it" was the word from Telstra. When it was voted it in, we were working Saturdays within 12 months. This is what the "never used it" sounds like to me...

  • BradyMcArdle Brady McArdle (@BradyMcArdle) reported

    @PacificPonies @Optus @Telstra Panels better to deal with than Telstra. Will never go back. 👍

  • lyuzashi Ben Patterson (@lyuzashi) reported from Perisher Valley, State of New South Wales

    Umm just tried to sign in to My Telstra app on a flakey connection. Asked me to choose 2FA from number or email then immediately said “locked for too many attempts” Signed me in anyway, full account control, no 2FA verified Sent me an email to warn of my “failed” sign in attempt