Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 01/16/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...

  • AKorSyd Angelo Korsanos (@AKorSyd) reported from Sydney, State of New South Wales

    @Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service

  • manaz_d Robert Hudson (@manaz_d) reported from Galston, State of New South Wales

    @Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.

  • oceanswims oceanswims (@oceanswims) reported from Sydney, State of New South Wales

    Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.

  • LisaStoj Lisa Stojanovski (@LisaStoj) reported from Sydney, State of New South Wales

    @Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.

  • Colgo Paul Colgan (@Colgo) reported from Sydney, State of New South Wales

    This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    ...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣

  • gb_satishkumar Satish Kumar (@gb_satishkumar) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • PeterWombat PeterWombat (@PeterWombat) reported from Sydney, State of New South Wales

    Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dizzylimit David Sanderson (@dizzylimit) reported

    @Telstra It's a general issue, it's in no way particular to me. You do this to all your customers, according to Exetel.

  • coburn64 Matt 🔞🇦🇺 (@coburn64) reported

    I find it both interesting and sad that my 4G mobile hotspot on Telstra provided a much better streaming experience last night (as in very minimal frame drops) than my NBN Fixed Wireless service. I dunno what’s going on but my NBN hates uploads it seems.

  • Phil_K3n_Seb Phil_K3n_Sebben (@Phil_K3n_Seb) reported

    @Telstra Yes, the earliest issue I remember was Thursday evening 23/06. I was away for 6 or so hours yesterday and it worked fine. At home, I get one bar if I'm lucky.

  • wardy34 Geoff Ward (@wardy34) reported

    @Ant_Warn @Telstra Same here in Peregian Springs QLD . Interruption to service , all day no internet, no update forthcoming. Telstra consistently sucks . Seems to be the acceptable norm now in Australia to be a substandard company with poor customer service and communication.

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported

    @jindivik @MarkThommo352 @Telstra Have done that. I recently upgraded to 5G. Thinking the main problem may be that I am in a ground floor unit surrounded by taller buildings so signals drop out or weaken.Surely there is a solution.

  • GeorgieBramich Georgie Bramich (@GeorgieBramich) reported

    @Telstra I cannot access my acct via this link. I have never been able to & have given up trying to get it fixed. No one seems to be able to give me a customer # as it is a business account. I cannot believe after 3 hours on the app the conversation has been deleted and I cannot log in.

  • dizzylimit David Sanderson (@dizzylimit) reported

    @Telstra I'm obviously not going to get you to address the general issue. I might have to pursue this issue through another way.

  • KnifeWrenchAu KnifeWrench (@KnifeWrenchAu) reported

    @Telstra love trying to download games on steam and my internet dies until I reset it and then it dies again after 10 mins of downloading. Repeat till I’ve downloaded anything. Great service 10/10

  • Phil_K3n_Seb Phil_K3n_Sebben (@Phil_K3n_Seb) reported

    @Telstra Hey. I've got no mobile data and 'Emergency Calls Only' for the last 2 days. Online shows no local issues. House internet is fine. Tuggerawong 2259

  • yabbietol 🌊Terry Ó Laoire 🚒 🌏🔋 (@yabbietol) reported

    @MarcTennant We live 20km from Federal Parliament cannot get NBN, get only 1-2 bars of Telstra and no other mobile service. A well know Telstra black spot, tower promises each election since 2016. We have ADSL2 on 60 year old copper. Starlink looks promising.