Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 02/15/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaCornwallis Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • ah22ch 𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷 (@ah22ch) reported from Sydney, State of New South Wales

    @BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!

  • GailClifford7 Gail Clifford (@GailClifford7) reported from Sydney, State of New South Wales

    @RebekahsRight @Telstra I used their online platform a few weeks ago, after endless frustration with the phone service. I have to say I was impressed, got a quick answer and the problem solved within a couple of days. Won’t even try phoning anymore.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.

  • QuikSand86 Damo (@QuikSand86) reported from Sydney, State of New South Wales

    To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬

  • DameDivaDan Danielle Lonnon (@DameDivaDan) reported from Sydney, State of New South Wales

    Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • Youngman002 Youngman (@Youngman002) reported from Sydney, State of New South Wales

    @Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.

  • spclark14 Merry Sithmas (@spclark14) reported from Sydney, State of New South Wales

    @Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan_Feder88 Daniel Feder (@Dan_Feder88) reported

    @tofar1 Yeah I wouldn’t hesitate we had skymuster and was turning to rubbish. Slow speeds, dropouts, expensive data etc. Also used to get 4g signal from Telstra but somehow changed back to 3G so that was unreliable to. Bit of cost with starlink but unlimited data and insane speed.

  • tofar1 Bryn Davies 🇦🇺🇷🇺👍 (@tofar1) reported

    @CathyGobbart @Telstra Try and pay by phone. How do you do the letter K on a number pad. And no the number associated with k doesn't work

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @TMFScottP @Telstra @NBN_Australia Agreed. My provider offered broadband back as of all the problems in the area. I'm sure others had the same offer. I'm also sure it will improve one day. However school work needs to be done.

  • markus_misins Markus Misins (@markus_misins) reported

    @startrack @Telstra Hi my father is having a Upfront postpaid SIM card delivered. He is at work during business hours. Can I sign for it. The service that the tracking said is Fixed price airlock (FPA).

  • domino_jack Domino Jack (@domino_jack) reported

    @FangettaPlays @Aussie_BB Had drop outs daily with aussie BB for 2 months. Never resolved. Moved to Telstra 5G. Tbh, just switch.

  • KenKennypants Ken Roberts (@KenKennypants) reported

    @Telstra Telstra is taking money out of my bank account to pay a bill that is not my own telstra account. Legal stealing I call that backed up by Telstra staff that say they made changes but the changes never took place. Going to prison is what happens to people who don't pay

  • krissyb Kristie Bradfield (@krissyb) reported

    @Telstra It doesn't help matters that today is 2 months since we lost Mum. I'll never hear her say my name again and that sucks.

  • Jackez89 Jack Styles (@Jackez89) reported

    Hey @Telstra I’ve got a few awesome ideas on how to improve your customer service: 1) Don’t charge customers for things they don’t want! 2) If you “accidentally” do, don’t continue to charge said customer every month, even when he keeps coming into the store to get it fixed!

  • GBoroughGrowler GreensboroughGrowler (@GBoroughGrowler) reported

    @GeorgeBludger @Telstra Never Uber dim sims. It never ends well.

  • hazchem Tired and tired of being tired (@hazchem) reported

    Have now done some kind of network or factory reset to the phone I'm using for the gazillionth time. This replacement Pixel 6 Pro better be the end of it. If you've got one on Telstra & have 5G connectivity issues, report it. It's a known problem & your handset will get replaced