Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 10/17/2024 23:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • obrien_noel Bluey Frogmouth (@obrien_noel) reported from Sydney, State of New South Wales

    @RonniSalt @Telstra Why cant these compaies return their customer service onshore. Employ Australians, even working from home. Time to buy Australian and support our goods and services.

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @Telstra Thanks, but if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Thanks for the referral to iMessage Telstra chat. Thanks to the unnamed agent who said yes this problem exists with the back end team and we will email you when it's fixed. Then... asked if I deleted the app and reinstalled it.

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t Telstra get the message and **** off

  • BrianMeinrath Brian Meinrath (@BrianMeinrath) reported from Sydney, State of New South Wales

    @Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t the disgusting filthy ***** human scum and vermin from Telstra just **** off and stop contaminating this site. They are an absolute disgrace to the human race

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra are still desperately trying to shut this down with virus attacks

  • aussiebiboy2170 Somebody (@aussiebiboy2170) reported from Sydney, State of New South Wales

    Heya @Telstra - over the past 24-48 hours I’ve noticed mobile reception on 3G and 4G on various iPhones has been poor in Fairfield NSW lately. The tower next to Fairfield Station is at reduced power, and Neeta City Shopping Centre seems to be a black spot currently

  • mickandlozzie mickandlozzie@gmail. (@mickandlozzie) reported from Sydney, State of New South Wales

    @Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please

  • Patrick95681838 Patrick D'souza (@Patrick95681838) reported from Sydney, State of New South Wales

    Telstra really does some **** ads. Mainstream Australians won't connect with a good looking, well educated guy who plays the piano. Consumers must see an element of themselves in ads or they will not buy them period. I have too much experience in this field to not know this

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?

  • lopizzo Sam L (@lopizzo) reported from Sydney, State of New South Wales

    @Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?

  • HappySinger Dave The Happy Holidays (@HappySinger) reported from Sydney, State of New South Wales

    @tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.

  • GeorgeWolfgram2 George Wolfgramm (@GeorgeWolfgram2) reported from Sydney, State of New South Wales

    Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • dalmanac Tony Persoglia (@dalmanac) reported

    @Telstra Not today Jo. Pass this onto your team leader. "All of your help channels have an inordinate time delay associated with them, which builds frustration and impatience. At best, the technical competence illustrated in addressing queries is average to poor. This is not a service."

  • felicity4cotham Felicity Sinfield (@felicity4cotham) reported

    @Telstra Train your people & improve your customer SERVICE - I’m buying some carrier pigeons instead

  • OldIsAprivilege OkeyDokey_WearAMask (@OldIsAprivilege) reported

    I hate @ALDIMobileAU ridiculously convoluted recharge process if you elect not to store creditcard details with them. It is, by far, the worst system compared to Telstra, Vodafone & Optus. It's so bad that I've decided it is not worth it any longer. They never respond to tweets.

  • therealcyclone Cyclone (@therealcyclone) reported

    So @Telstra has sent me 3 concurrent bills for the same ph line, which they've also arbitrarily disconnected + ofc getting thru to customer support is imposs, they hang up on you while waiting! How is their communication so bad? Why are they even so expensive? 🤔🙄

  • redfiveHQ Red Five Media (@redfiveHQ) reported

    @Telstra I just get frustrated and disappointed when promotions like this happen after the ‘loyal’ customer has made their purchase. Without early adoption there is no future products.

  • moodyvoodoobaby Daddy DeVito (@moodyvoodoobaby) reported

    telstra spent 5 days doing work to improve their reception and **** near my job and now it's worse lmaooofucktelstraoooooo

  • UsmanAl67280047 Usman Ali (@UsmanAl67280047) reported

    @Aussie_BB Absolutely pathetic service! my internet is down since this morning and this was never an issue with NBN and Telstra. Perhaps time to switch back!

  • SamboziP SamboziPLAYZ (@SamboziP) reported

    @Telstra I always grab a cold water bottle out of the fridge to calm me down... then proceed to yell “I hate this game!! Same time tomorrow guys?”

  • EmberAvenger Shannon Dance (@EmberAvenger) reported

    @Telstra Feed the animals, feed myself, head to the bathroom, make sure I have enough drink on my desk, sit down, stretch, crack my knuckles and pick up the controller. Ritual complete.

  • hookedmermaid Birdie (@hookedmermaid) reported

    - try to contact Telstra bc I've had no contact yet about my acc problem. - get routed through their automated bs - 'to make it easy, follow the link I've texted you' Problem. My phone has been unlinked from my acc. No text and I can't use the online system bc they broke my acc.