Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.
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Michael narroctt,
(@NarracottMick) reported
from
Sydney, State of New South Wales
ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯
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Goober
(@goober_au) reported
from
Sydney, State of New South Wales
@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.
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Electric Future 🇦🇺 🚗⚡☀️
(@electricfuture5) reported
from
Sydney, State of New South Wales
@TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.
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SPEC Capital
(@SPECCAPITAL) reported
from
Sydney, State of New South Wales
On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!
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Andrew Birmingham
(@BirminghamAg) reported
from
Sydney, State of New South Wales
Hey @Telstra your contact centre is awful.
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@telstra what is happening with the internet in Surry Hills?, mine has been down for hours now
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra 4G is still **** in the airport train tunnel.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?
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MelanieM
(@MsMelM) reported
from
Sydney, State of New South Wales
I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(
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JAC.SZN.CMNG
(@lockdownszn) reported
from
Sydney, State of New South Wales
@deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh
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George Dimaris
(@GeorgeDimaris) reported
from
Sydney, State of New South Wales
@Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.
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JD-303
(@jd_3o3) reported
from
Sydney, State of New South Wales
@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.
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🇨🇦 🇮🇹 🇦🇺 💪🏼💉💉 Joe Ortenzi
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Gav
(@GVanTurk) reported
@Telstra it's been 18 months and I still can't get a refund on my account credit. It's horrible how your customer service is basically nonexistent during these tough times! I have over $500 you stole out of my account sitting as credit. Why won't you give it back??? @acccgovau
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Brett Kelly
(@brettkellySYD) reported
@Telstra Thanks @telstra after 1hr and 20 minutes and 7 business days a solution! Aargh
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wainui-boy
(@murrayherbert) reported
@NBN_Australia why is telstra saying you MUST come to my house to enable the connection. I have plugged in the equipment and checked myself that the links all come up. the only piece to do is enable the gateway which is a back end software enablement. We’re in a lock down…
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Sia’a Soo
(@siaasoo) reported
@PrideLandz22 @vodafoneNZ Literally having the same problem with Telstra too
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Robert Hudson
(@manaz_d) reported
So, using Telstra's chat portal in the Telstra app, it's taken me over an hour to get a plan upgrade (data+5G) on my mobile service. Now trying to add a secondary device (5G WiFi Pro) onto my account to share my data allocation. Which apparently I cannot do.
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CoryCobain
(@CoryCobain) reported
from
Melbourne, State of Victoria
@Telstra Cable internet down since last night. Was told it was unplanned work. Would be finished at 6pm last night. Still no internet and I can’t even access your app help chat anymore. Not fricking happy Jan.
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The Cyber Safety Lady
(@LeonieGSmith) reported
@Telstra Apparently yes by the owners of Warriewood square and the retailers for the last FIVE years! How about you reach out to Warriewood square to fix it so we can QR code in!
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Mr B
(@bazzaf65) reported
@dawn_freebeen7 @pokey22172840 @AusAntiLeft Telstra are bad as is my provider Optus . Any business that uses offshore operations are hopeless 😩
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Pits
(@Pits666) reported
@Telstra She had no internet connectivity.... I fixed it as it was a layer 8 issue.
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Steve Collins
(@SteveCollinsAZ) reported
@kenbewdymate @NRL @Telstra Agreed. Ironic he’s been left out despite posing a real threat with,or around the ball. Can’t help but wonder how much he’d develop if given rest of season in 1. We already know what Dufty delivers; 1 or 2 sparks of brilliance, 5 line dropouts & numerous missed tackles per game.