Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 12/13/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra It asked if the problem was resolved. The only option was to be shown a phone number to call or to not bother calling. No option to be called when a resolution was nearer. Or to access the ticket so more info can be read or added to. No one does “service” like this, only @Telstra

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    It’s awesome when you‘ve several open issues with @Telstra , & you get a message from Telstra, asking how things are going with your issues, that you spent hours discussing w/ Telstra earlier that day. How is it when a CORP asks you how your issue with same CORP is progressing??

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @MikeCarlton01 @Telstra Suggest a new provider is called for. Never been impressed with Telstra over the years working in different businesses.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra It wasn’t terrible for a week or two but after I complained, and got a wedge of credit on my account, the signal has become 💩 again and the site no longer claims issues. Looks like I’ll have to get back on messages in the Telstra app again. But no. That’s not working either. :-(

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄

  • jimkoopman1957 💧Jim Koopman (@jimkoopman1957) reported from Sydney, State of New South Wales

    @MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @benbarren @Telstra @AussieBroadband I feel they’d be able to offer onshore support if they got their **** together by providing a decent service that doesn’t need massive amounts of support staff. Meanwhile I keep complaining and escalating issues and getting credit. What does “port to another network” mean?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    The worst part was that it was a feedback form that accepted my issue was not yet resolved but they still wanted feedback - too bad it was completely useless to both @telstra and me. I’ve asked Michael Acolander for an interview

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Now. Suddenly. I’m at 4 bars signal strength. Almost as if complaining made it happen. 🤔

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported

    Optus is having issues today - which is having a knock on effect with TPG who seem to be shoving everything down their telstra link, so seeing degraded performance from these networks to @binarylane - my working theory anyway :)

  • MixtUpMixy Compute My Wilhelm Scream 🖲 (@MixtUpMixy) reported

    @elizabeth_BBC @Telstra If I was desperate, yes. If I didn’t have a phone, yes. If it was an emergency, yes. Not *bc* it’s free, bc it was necessary. I couldn’t use a pay phone 2 decades ago when I ran away from my abusive partner. I couldn’t call the police, or my family, & had to walk km’s for help.

  • KrissMilne Kriss Milne (@KrissMilne) reported

    @Telstra please explain how scammers are spoofing innocent Australians mobile numbers. Received several calls now from Aussie mobile no's owned by people who never made the call! #scammers #telstra

  • MixtUpMixy Compute My Wilhelm Scream 🖲 (@MixtUpMixy) reported

    @elizabeth_BBC @Telstra Oh I’m sorry, maybe I was a little flustered because the love of my life had punched me in the face and I wasn’t thinking at my peak performance level. **** you 🖕

  • DuffmanGay The Duffster (@DuffmanGay) reported

    @lukesmindright Most of the other Telcos don't put you through this garbage. Just cut your losses and select a new phone company today. Cheaper, easier, better support and better selection. You know I'm right Luke. Anyway - good luck and hang in there if you stay with Telstra.

  • PixelWingy Winghide (@PixelWingy) reported

    @Telstra wow, great support service guys. Been hung up on 3 times. Your app won't log us in. Router dead from a nearby (not close!) storm. I work on an hourly rate, from home, at nights, can I get my lost pay from you? Ridiculous.

  • Nicole87740873 Nicole Moore (@Nicole87740873) reported

    @lukesmindright @Telstra This kind of time wasting, anxiety inducing BS is the very reason I left Telstra and swore never to ever return again. I do not regret leaving. Not for one second.

  • Nicole87740873 Nicole Moore (@Nicole87740873) reported

    @lukesmindright @Telstra Ha ha! I can’t figure it out either. Customers stay with them no matter how **** they are.

  • karLcx karlos (@karLcx) reported

    @Telstra only in that it seems like telstra's network just isn't as good as optus' network in my area. i get half the signal i got with optus, and just as many if not more blackspots. not that impressed to be honest. i thought if anything i'd be blackspot free.

  • DarylJohnsonAu Daryl Johnson (@DarylJohnsonAu) reported

    @Telstra Your customer service is generally poor in my experience