Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 11/15/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @telstra what is happening with the internet in Surry Hills?, mine has been down for hours now

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra totally useless. Can’t transfer my esim to another phone because it’s stuck provisioning. Now stuck with no service

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.

  • katedurnell Kate Durnell (@katedurnell) reported from Sydney, State of New South Wales

    @Telstra Hey team, there is no option to pre order iPhone 13 pro max. Can you help?

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 fricken hours talking to @Telstra support to get my prepaid service activated.. and now I need to wait 24 to 48 hours. This is infuriating. Everything I do with this company is laborious and difficult. Not sure I can stick with them.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Talej @Telstra Year in and year out I have issues with tele companies...

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Telstra will fix. Don't touch public cooper lines *****! ok.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    .@telstra needs to start publishing post incident reports for network outages. I’m so disappointed and frustrated with the lack of transparency @andy_penn

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • sammyjarrett Sam Marley-Jarrett (@sammyjarrett) reported from Sydney, State of New South Wales

    @i386 @Telstra and why was it never posted to their service status page

  • PodricoVargas Podrico (@PodricoVargas) reported from Sydney, State of New South Wales

    @adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @voltagex @Telstra @Cloudflare Tried with and without the DNS overrode. Also, the first thing you should check when having network issues is DNS.

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported from Sydney, State of New South Wales

    It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

  • RobbieShenton Robbie Shenton (@RobbieShenton) reported from Brisbane, State of Queensland

    Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.