Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN
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🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁
(@lotusaccts) reported
from
Sydney, State of New South Wales
Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @craigparsons777 Yes but they never call and then 3 technicians arrive on one day and argue about what the problem is and still. Don’t fix it ....
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!
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MT
(@blueman99) reported
from
Sydney, State of New South Wales
Another night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.
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Jenna Price
(@JennaPrice) reported
from
Sydney, State of New South Wales
I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant
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Beau Ushay
(@BeauJUshay) reported
from
Sydney, State of New South Wales
What a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra
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Nadim C Sharbean
(@nadimcsharbean) reported
from
Sydney, State of New South Wales
REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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danielle nguyen
(@daniellengvyen) reported
from
Sydney, State of New South Wales
um telstra ******** is going on
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Adlard
(@steven_adlard) reported
@telstra I am in Hawthorn 3122 and have no internet or Foxtel. The outage site says it will be restored by midday Monday 8/3! How about you pull your finger out and fix this ASAP?
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The Purl Box
(@ThePurlBox) reported
@telstra my unlimited fixed wireless nbn has been been braked - supposedly for excess usage. I am on an unlimited data plan and my account is paid up. Two emails today saying I’m over limit. Speed now appalling. Poor mobile reception here means I can’t access your app.
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Camilla Elliott
(@camillaelliott) reported
Once again my @Telstra data has spiked over 2 days and service is throttled for next 12 days unless I use my own bonus top-up to rectify. 101GB of use over 2 days is INSANE and INCORRECT #Telstra - It’s time the fat lady started singing.
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Lucas Randall
(@codenix) reported
@Telstra could you please check whether INC13690897 is still open and whether there have been any updates? I haven't heard anything and I'm at day 2 of not being able to make or receive phone calls on my mobile when home. Elsewhere works fine. Issue affecting 3x Telstra mobiles
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Andre Silva
(@andresilvaaus) reported
Can’t believe it’s now been 8 days and @Telstra have still been unable to port me in. Worst customer experience ever. Take note @andy_penn & @MichaelAckland3
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Ben Fitzsimons
(@BenFitz) reported
@Telstra None of these business received or know of any reminders nor do they know of any compulsory cut off. The kicker is you tell them that they can’t have their old business number back. Really poor.
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Robert Tunn
(@Robert6420) reported
@TelstraEnt Telstra never stands still. Their customer service just keeps getting worse. The CEO is terrible. CEO get some real life feedback experience by calling your own help lines to find out how they should be called no help just enraged customer service centers.
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Juice on the Loose
(@RealJuiceClark) reported
@KateyLouByrnes NBN with Aussie Broadband. Been with them for about 6 months had no problem after years of issues with Telstra (broadband)
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Suzana
(@RandomlySuzana) reported
@Telstra hi, so i received a $200 Credit due to services issues I was experiencing and had lodged a complaint with TIO. However, it’s now saying I owe that $200. Can this please be looked into ASAP. If the matter can’t be resolved I will be looking at closing both my accounts.
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Catherine Zhang
(@catyqzhang) reported
@Telstra Only if your outage website stops indicating there is no interruptions in my area. I called #telstrafaults the third time today confirmed there is fault in lines. But the outage website still shows internet is perfect normal all these time. 👎🏻