Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 04/01/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @Telstra how many time are you going to give me a different agent to ask me if I have uninstalled the app and reinstalled it? even after this case has very effectively concluded the issue exists in the browser as well and not just in the app.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra To start with, when a customer has id’d themselves to the agent, don’t get the agent to then later ask for name/phone/email. Don’t you have a CRM there?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra It wasn’t terrible for a week or two but after I complained, and got a wedge of credit on my account, the signal has become 💩 again and the site no longer claims issues. Looks like I’ll have to get back on messages in the Telstra app again. But no. That’s not working either. :-(

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Now the support person who I am in a conversation with in the Telstra app, and to whom I have ID’d myself for security, is asking me my name, phone, email address. 🙄 and browser version. Really, @telstra?

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Even as you reward me @Telstra , after my complaints of reduced signal strength and reduced connectivity & patchy connectivity I will continue to tell all my connections that a complaint will result in credit to accounts. Give us what we’ve paid for and we won’t have to complain.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Now. Suddenly. I’m at 4 bars signal strength. Almost as if complaining made it happen. 🤔

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    @Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD @Telstra Funny I complain and the signal to my phone SUDDENLY changes from 1-2 bars to 3-4 bars. The boy time n several weeks. The only change was my Twitter complaints to @telstra. I’m no moron. I know the squeaky wheel gets attention. I also know that’s shite #cx. 1/2

  • AKRacingAus AKRacing 🇦🇺 (@AKRacingAus) reported from Sydney, State of New South Wales

    @The_JFD @Telstra Such poor form

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.

  • Tony_Sycamore TECHFX TRADERS (@Tony_Sycamore) reported from Sydney, State of New South Wales

    @Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @jmspool I complained to @Telstra about being put back into SMS marketing list after removing myself twice in the past 6 years. I negotiated two months’ credit for that specific customer disrespect. They now know much of what I think of them, without using a post-support survey.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I read that as an assistant who helps with digital matters. i.e.: app not working. If someone asks a digital assistant if they are a bot what do you suggest they do with that question? I posit that ignoring a question is a poor response.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra Hey Telstra, I have issues with the NBN service that NBNco has told Telstra that it would be resolved by Friday. It’s Monday and I’m still not connected to the internet.

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra I walked into a Vodafone store in Sydney with hopes of them being able to transfer my account and/or sort out my data roaming problems from my UK account and was literally met with “LOL, we get people in here all the time asking that. We’re like a totally separate company.” 🙄

  • prasadhasan Prasad Hassan (@prasadhasan) reported from Sydney, State of New South Wales

    @ShiannonC I sort of agree with you! However, Govt and its monopolized and duoplolized sector have created a lot of unproductive and redundant, laidback jobs,like Telstra,NBN many banks, many without competitive service and poor innovation. Banks just punts on real estate.

  • grouponegav Gavin Ryan 🇦🇺 (@grouponegav) reported from Sydney, State of New South Wales

    Cmon @Telstra my @NBN_Australia is still down yet both your websites say there’s no outage. It went down at 9:45pm last night. Fix it please

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Topblagger1 slagcheese (@Topblagger1) reported

    Moving to @Telstra was easily the worst decision of the year so far. How can anyone stand this utterly ******' shite coverage?

  • Wattleberry Bunyip Bluegum (@Wattleberry) reported

    I think you could hear the cogs ticking over. So it's not just a problem for Indian migrants in the northern suburbs. But hang on, I went to a Telstra shop/ house sale visit

  • Ozzytourer 💧Lucky Country with A Labor Govt!! (@Ozzytourer) reported

    @LennaLeprena Totally agree, we have crap phone coverage at home so we always use Wi-Fi, as you, a 5gb plan would do.... It's just a rort that @Telstra don't have small data plans for people that don't need large amounts!

  • LiamSmi51562612 Liam Smith (@LiamSmi51562612) reported

    @Telstra @Telstra I never said I asked.

  • DennisPapas4 Dennis Papas (@DennisPapas4) reported

    @CotyKuhn Telstra - Australia’s largest mobile network.

  • Hildyard1905 Grantley of Gobsmacked (@Hildyard1905) reported

    @Telstra So your support team whilst doing some work deleted my number last night. Whilst trying fix it, they've deleted my other number as well. They have given me a random number without telling me. And complaints say they are too busy and will be at least 24hrs??? Wtf?

  • bullnala cranky old lady (@bullnala) reported

    @Telstra is the nbn down in the 3977 area? Can’t check you’re outages page because all I get is a cloud pic telling me something has gone wrong.

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    as promised. @optus onto the case - Optus actually have a 'Resolution'Team not a 'Complaints' Team like Telstra. Bit sad I had to extend my TIO Complaint to Optus as they've been super helpful but that's the law according to the TIO.

  • beretic_mario Mario Beretic (@beretic_mario) reported

    @Telstra Update: 5 Hours later and Telstra has still been unable to rectify this issue. How useless can you be at business that you can't do something as simple as take money from your customers?

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @Telstra Thanks for that. The block has now been removed, thanks to my ISP getting in touch via a different route. The problem for me, now, has been resolved, but the issue remains outstanding as to why my email to postmaster bounced. That's potentially a major flaw in your system.