Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 10/25/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • PodricoVargas Podrico (@PodricoVargas) reported from Sydney, State of New South Wales

    @adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • reannonjohnson Reannon Johnson (@reannonjohnson) reported from Sydney, State of New South Wales

    hey @Telstra, can you pls explain to me why you sent me an email saying you've increased my home internet speed + service, for FREE - yet I haven't been able to use the service for 3 days! And yes, I have already reset my modem - TWICE + restarted all the services connected.

  • RhonaRuby RhonaRuby (@RhonaRuby) reported from Sydney, State of New South Wales

    @Telstra My mother has had the worst service from Telstra: Miranda staff number #683533 - from the area where you change address details. After being on the call for 60minutes - it looks accidentally hung up on a 74 year old ! What a disgrace you are for dismissing an elderly person !

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @developerjack Ugh, I had similar with the old POTS Telstra phone, was meant to be cancelled when service got migrated to NBN, figured it out a few months later.

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • janelle__erika J. (@janelle__erika) reported from Sydney, State of New South Wales

    Love when you suddenly start speaking in Tagalog whenever you speak to a Telstra customer service rep on the phone 😂

  • Bryn_Newman Bryn Newman (@Bryn_Newman) reported from Sydney, State of New South Wales

    I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

  • EndaMarkey Enda Markey (@EndaMarkey) reported from Sydney, State of New South Wales

    @Telstra Thanks for following up. I spoke with someone, who told me that the issue was being investigated, but there was no useful advice about when the service would return. We’re approaching day three, and still no resolution.

  • bondirecovery bondirecovery (@bondirecovery) reported from Sydney, State of New South Wales

    So Telstra/Apple has hamstrung me with a faulty phone! But I have 12 stepped my way through it and Acceptance is the answer to ALL my problems today.

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported from Sydney, State of New South Wales

    It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @JaneCaro @Telstra 18 days for us last time. . Spent days on phone negotiating mobile phone bill ONLY TO BE CHARGED anyway! (Direct debit customer) 😡

  • jessica_lonard Jessica Lonard (@jessica_lonard) reported from Sydney, State of New South Wales

    @Telstra - so help me god if my internet cuts out one more time when I’m watching Game of Thrones 😡🤬. Four minutes in and my Telstra TV disconnected.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

  • ccprincess_syd Carissa (@ccprincess_syd) reported from Sydney, State of New South Wales

    @Telstra It’s completely ridiculous that I still have no answers from last week and it’s continued to happen again. It makes me question why I’m with you and why I pay a premium for such bad service

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    @telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

  • jdeplater Jason de Plater (@jdeplater) reported from Sydney, State of New South Wales

    @Telstra This is clearly an inferior offer compared to Telstra thanks. Everyone knows collecting points means spending more real money and time rather than just redeeming a discount immediately for being a loyal customer. Pathetic.

  • i386 💧James Dumay (@i386) reported from Sydney, State of New South Wales

    @voltagex @Telstra @Cloudflare Tried with and without the DNS overrode. Also, the first thing you should check when having network issues is DNS.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • caesk100 caesarie king (@caesk100) reported

    @Telstra what a waste of 3 hours! On a chat explaining multiple times what I would like to do with our account. How I need to manage our home services. Still no understanding. #gobsmacked seriously this is the service we get?

  • LukePoga Luke Poga (@LukePoga) reported

    @NBN_Australia Is NBN liable for creating a 40x speed disparity between the customers it offers service to? This is a discrimination of service than the Telstra days.

  • RohenSkiba Rohen Skiba (@RohenSkiba) reported

    @Telstra Also is just ignoring then hanging up a usual Telstra practice…. I’m cycling through online help rapidly as they all fail to help me

  • itsrenatak Renata (@itsrenatak) reported

    Well I got word from Telstra that they submitted a complaint from the shop I use on my behalf that my iPhone 13 Pro is taking a long time to deliver as I am the last on preorder at my Telstra shop in Woy Woy

  • morgan01010 Morgan (@morgan01010) reported

    @Telstra I called Telstra. There’s apparently no way to view past months data usage on up front plans. Pretty poor service by Telstra again, but you come to expect that

  • BenvanKayz BenvanKayz (@BenvanKayz) reported

    @Telstra my iPhone order has been dispatched and returned twice due to the delivery address missing my unit number. I have updated this online and via customer service who assured me it was re-sent to the correct address but StarTrack confirmed unit number still missing. Pls help

  • RohenSkiba Rohen Skiba (@RohenSkiba) reported

    @Telstra Yes… over 24 hours of issues, I think I’m onto my 6th or 7th expert… why can’t anyone fix what should be a simple issue. Actually shouldn’t be an issue at all.

  • PIoughmansLunch Oliver (@PIoughmansLunch) reported

    @Telstra I think I do need help. The help line was useless, the poor guy didn’t know what he was doing. The chat said there is an issue with the order and I may have to wait 5 business days for it to resolve!