Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 12/29/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • medwards87 Matthew Edwards (@medwards87) reported from Sydney, State of New South Wales

    @benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @macsween_prue @Telstra I think there may be bats in your belfry Prue, cutting off the 5G signal. Hard to blame Telstra for that.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra

  • andrewjwalsh AJ (@andrewjwalsh) reported from Sydney, State of New South Wales

    So @telstra my #smarthub appears to be a bit stupid because when the Wi-Fi goes off and allegedly switches to 4G we have no connection! Or is it a dumb operator 😂

  • Chris07047818 Chris (@Chris07047818) reported from Sydney, State of New South Wales

    @Telstra I am using the message service atm and communicating with someone. That is good start.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @rifat @Telstra Lol my exact problem weeks ago. Took one month before someone called me. 😢

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • lilycallisto lilycallisto .eth (@lilycallisto) reported

    @Telstra Bullshit Telstra. Are you hoping nobody can actually get online to call this out? I’m hotspotting off a Vodafone phone. Telstra customers are stuck in landslides and can’t even make emergency calls, do better.

  • petermortonidau Peter Morton (@petermortonidau) reported

    @Telstra No, let’s keep it public so everyone can see how useless you are. What complaint do I need to raise to get the copper changed to fibre? @NBN_Australia , TIO, someone else?

  • Helen_Earth3 Helen Earth (@Helen_Earth3) reported

    @Telstra Can you cancel the bill you just sent me, and others who have been affected by the floods? Like many in my area, 've been without power for 7 days. Why are you billing us for a service we can't access?

  • sickofurshit00 ༊*·˚ ☾ (@sickofurshit00) reported

    @Telstra not sure what’s happening but I think our internet has been down since last night. Tried turning off and turning on the modem but that hasn’t worked.

  • olegcode Oleg Chernyshenko (@olegcode) reported

    @Telstra Clarification. After a long phone chat with the support. Calls to #Ukraine from pre-paid is not supported. Only SMS from some plans. @Telstra please clarify in the description.

  • MsCaraSinclair Cara Sinclair 💉💉 SYDNEY (@MsCaraSinclair) reported

    @CaraErin1 ALDIMobile is cheap and uses the Telstra network!

  • adampartington1 adam ptown (@adampartington1) reported

    @auspost has taken over @Telstra as Australia's worst company

  • SammyYousef syousef (@SammyYousef) reported

    @Telstra Case Number 31325711 from billing. I was told in chat minutes after it was lodged that it had been closed. INC000099729712 from chat. Telstra case reference number is 31337815 from complaint form.

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @Telstra I asked them for assistance as I have a second backup 4g service that will keep us communicating, ‘not my department’ so they raised a complaint lol. Another couple of days later complaints wind with no ******* clue what I need and tell me it ‘not my department’

  • mickyj63 michael power (@mickyj63) reported

    I may have sorted Telstra out they are sending a disconnect bill I won’t pay and that’s it they’ve cut off phone and internet even though my parents never used the net .