Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Cornwallis |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Dave The Happy Holidays
(@HappySinger) reported
from
Sydney, State of New South Wales
@tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Pc23
(@PC_0233) reported
@AFL @Telstra It was pretty awful actually......the audio just seemed off
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marie5
(@marie19705) reported
@Telstra it's all good now had the problem fixed...
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Londonlucem
(@Londonlucem) reported
@Telstra Yes, make customer service include conversations with customers speaking on their phones. I’m fed up with chat boxes, text messages, DMs, and hours putting up with awful music in the vain hope I will speak to a person. Not a digitised imitation.
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westyone 🇬🇧 🦊 🇦🇺
(@westyone3) reported
@AFL @Telstra Terrible choice 👎
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Matt Barden
(@Matt__Barden) reported
@AFL @Telstra Rubbish GF and rubbish HT ent. U want a concert with flashing lights then go to a concert. This is a game of footy FFS get it back to day time worst GF eva
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Londonlucem
(@Londonlucem) reported
@Telstra Tell me here how a #telstra #customer can report an #nbn line damaged and falling down in neighbour’s back yard!!!
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yepItsMe
(@ausdamo) reported
@Telstra I have sent the ref. number to the agent that called me. Not sure why they went AWOL before I contacted the TIO. It will get sorted I'm sure of that as the TIO keeps @telstra accountable unlike a (paying) customer can. Just posted this update for anyone else struggling for help.
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.
(@DaleKerr) reported
@damienmiller @Melonious_Petty @DrKate_Miller My elderly mother lives 25km from the Melbourne CBD and Telstra can't guarantee her a reliable home phone connection. Just had a 14 day outage, and that wasn't even the first outage this month.
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Brian Maddog
(@Maddog06183886) reported
@AFL @Telstra Spoilt by poor mixing of the sound
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Jos Bačić
(@bacic22) reported
@AFL @Telstra Huge Fail half time entertainment, omg ! Lanterns great, the other 2 bad choices and poorly executed. Get Jimmy Barnes or John Farnham next year ... can’t go wrong.