Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 09/17/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Thanks for the referral to iMessage Telstra chat. Thanks to the unnamed agent who said yes this problem exists with the back end team and we will email you when it's fixed. Then... asked if I deleted the app and reinstalled it.

  • BrianMeinrath Brian Meinrath (@BrianMeinrath) reported from Sydney, State of New South Wales

    @Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.

  • DameDivaDan Danielle Lonnon (@DameDivaDan) reported from Sydney, State of New South Wales

    Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra

  • Youngman002 Youngman (@Youngman002) reported from Sydney, State of New South Wales

    @Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!

  • mickandlozzie mickandlozzie@gmail. (@mickandlozzie) reported from Sydney, State of New South Wales

    @Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Why don’t the disgusting filthy ***** human scum and vermin from Telstra just **** off and stop contaminating this site. They are an absolute disgrace to the human race

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

  • Patrick95681838 Patrick D'souza (@Patrick95681838) reported from Sydney, State of New South Wales

    Telstra really does some **** ads. Mainstream Australians won't connect with a good looking, well educated guy who plays the piano. Consumers must see an element of themselves in ads or they will not buy them period. I have too much experience in this field to not know this

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.

  • HappySinger Dave The Happy Holidays (@HappySinger) reported from Sydney, State of New South Wales

    @tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.

  • andoparko Andrew Parkinson (Parko) 🇦🇺🇬🇧 (@andoparko) reported from Sydney, State of New South Wales

    @telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?

  • JamieMirror James ‘Rodríguez’ Ferguson (@JamieMirror) reported from Sydney, State of New South Wales

    @Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.

  • lopizzo Sam L (@lopizzo) reported from Sydney, State of New South Wales

    @Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @Telstra Thanks, but if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra are still desperately trying to shut this down with virus attacks

  • GeorgeWolfgram2 George Wolfgramm (@GeorgeWolfgram2) reported from Sydney, State of New South Wales

    Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bnnmrph 💧Bonnie Murphy (@bnnmrph) reported

    @MichaelWestBiz this explains an odd interaction I had with Telstra! “Want to cancel Foxtel thru Telstra could get thru to operator ended up with webform & suspended Foxtel acct for 90 days! It’s impossible to cancel ....

  • HADITALLRUEL tiarna✨ (@HADITALLRUEL) reported

    yepp came to the conclusion that I’m not gonna be watching ruels telstra performance because my sister pick up and give me the login

  • Pineapple_Tours Pineapple tours (@Pineapple_Tours) reported

    @Telstra If Telstra spent less time tweeting and more time looking after their customers this wouldn’t be an issue. Posted from my Optus phone because I have no internet or Telstra Support.

  • ns1815 Nick Potter (@ns1815) reported

    @Telstra now been waiting on your chat for 2 hours Help!!

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra Customer service even when my matter was escalated didn’t bother to get back to me. I have left @Telstra woohoo no more hours of waiting online!!!

  • LexTheQueer LEX (@LexTheQueer) reported

    Hey @Telstra in what world is it okay to not answer someone waiting for support for 2 and a half hours?? I’ve been trying to get this issue resolved for more than 2 months and I’ve been found in circles with your techs, are you ****** legit????

  • whatarettiwt whatarettiwt (@whatarettiwt) reported

    @Telstra Take your 10gbts back every month that i never asked for and give me back my 5 bucks back every month. That can be telstra gift to me .

  • nealst Darren Cate (@nealst) reported

    @Telstra Hey I've sent you a DM and I really need someone to help. Can you please provide some support?

  • GeckoIce IceGecko (@GeckoIce) reported

    @Telstra Perhaps if you stopped selling gaming consoles and flying drones you would have more resources to fix your terrible communications.

  • Goldenmane3 Geoff Rogers (@Goldenmane3) reported

    @telstra Why don't you have a bloody help line? I've been trying to resolve an issue all weekend and your automated system isn't helping.