Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 01/11/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • zacre_bleu Zacré Bleu (@zacre_bleu) reported from Sydney, State of New South Wales

    @joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • schnausdm david_myers (@schnausdm) reported from Sydney, State of New South Wales

    @jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • fictillius 🦠 Evan The Masked Commuter (@fictillius) reported from Sydney, State of New South Wales

    Telstra really is **** in the Sydney CBD. Needed to download a file so tethered via Telstra mobile. It was going to take 2hrs. Switched to Vodafone mobile and downloaded in two minutes.

  • OnurKog OnurK (@OnurKog) reported from Sydney, State of New South Wales

    Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    Hey @TelstraBcast @Telstra_news Telstra your customer service is pathetic

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Thanks Jess - I have done the trouble shooting and when it completed the testing it asked me to contact Telstra - I gave up after being on hold for 4.5hrs

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • Craigh8 Craig Harkness (@Craigh8) reported from Sydney, State of New South Wales

    @sjp123abc @Telstra Irony is that communications companies are the worst at communication

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • play541 comrad (@play541) reported

    @lebaraau #vodaphone #telstra #optus to any mobile user thinking about porting to lebara be WARNED. Avoid lebara at all cost. I ported from other telco to lebara over a week ago got nothing but trouble. Still unable to use the Sim, their support is non existent.

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra A receipt showing the IMEI and my name, made within the promotion period. I have a whole chat with Telstra refusing to issue it

  • _Round__Square_ AlturaBoy (@_Round__Square_) reported

    @Telstra costumer service is the worst I've seen in recent times. It's a constant cycle of back and forth.

  • norabunoraibu Michael(マイケル)@超パーティー２日目 (@norabunoraibu) reported

    made my wifi network ipv6 only with nat64. iphone, pixel and macbook seem happy so far. router is openwrt-ish (rooted telstra smart modem 2) which i cross compiled dnscrypt-proxy, radvd and tayga for

  • 72Hallam Jenny Hallam (@72Hallam) reported

    @Telstra They are now harrassing me.. they have called again. Isnt it illegal to harrass using a carriage service? I told them not to call me... they immediately called back. How is that not harassment?

  • PastorRegular Keep Squatchin' (@PastorRegular) reported

    @Pentanet_ISP do you have an option for service to a @telstra #velocity only premises? They have failed me for the last time.

  • PollyGone6 Princess Polly Gone of Parrot Island (@PollyGone6) reported

    @bushplato Never had a problem with vodafail and I used to ring Saudi Arabia & not get ripped off. I complained to the Telecommunication Ombudsman about Telstra and had a $2500 bill wiped as I asked if they covered Saudi & their rep said yes because they thought Saudi & Dubai were the same!

  • william_siebler William Siebler - Direct Response Copywriter (@william_siebler) reported

    @Telstra Trying to report a payment made. App is useless as my service is restricted can’t download it.

  • mbur82 MB82 (@mbur82) reported

    @muchnerve We had the same thing back in Australia. Everyone else was on 2100MHz for 3G and Telstra goes and deploys an 850MHz network to basically cover a million square miles and simultaneously blowing every other carrier in the country out of the water on coverage.

  • EmilyMae369 Em369🇦🇺🪬 (@EmilyMae369) reported

    @bushplato I lived 3hrs away from my colossal Telstra shop. Needed to go to a Telstra shop to get my phone sorted 🙄 Telstra said yes come this arvo no problem. Got there to be turned away with no phone access and not enough cash for a motel. 600km drive. Telstra is useless