Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 02/05/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview

  • daniellengvyen danielle nguyen (@daniellengvyen) reported from Sydney, State of New South Wales

    um telstra ******** is going on

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.

  • blueman99 MT (@blueman99) reported from Sydney, State of New South Wales

    Another night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra And still charging for full service. Home full of kids hating Telstra as no internet!

  • BeauJUshay Beau Ushay (@BeauJUshay) reported from Sydney, State of New South Wales

    What a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @Telstra @craigparsons777 Yes but they never call and then 3 technicians arrive on one day and argue about what the problem is and still. Don’t fix it ....

  • nadimcsharbean Nadim C Sharbean (@nadimcsharbean) reported from Sydney, State of New South Wales

    REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert

  • lotusaccts 🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁 (@lotusaccts) reported from Sydney, State of New South Wales

    Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy

  • coderHavingFun coderHavingFun (@coderHavingFun) reported from Sydney, State of New South Wales

    @Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LordChester33 LordChester (@LordChester33) reported

    @Telstra You should be calling me. That’s customer service!

  • tass29565540 T.\ss Malliaros (@tass29565540) reported

    @Telstra My internet has been completely out for 2 whole days now. please help

  • LordChester33 LordChester (@LordChester33) reported

    @Telstra Didn’t realise you were helping by tweeting. Help usually means doing something practical. If you think your tweeting is customer service you are seriously deluded.

  • immengy Meng (@immengy) reported

    @Telstra NBN is down in Clifton Hill 3068, and has been intermittent for the past couple of weeks. When will this be rectified?

  • Rich0oo Richo (@Rich0oo) reported

    Gamertag eqexy org Telstra Corporation IP Address 149.167.131.241 Internet Service Provider Telstra Corporation Latitude -33.8688 Longitude 151.209 Postal Code 1001 City Sydney Country Australia Continent Oceania Region New South Wales

  • johan_zwart Johan Zwart (@johan_zwart) reported

    Anyone else having trouble with #telstra 4G #weaksignal tonight?

  • buttsquish Tay Tay (@buttsquish) reported

    @Optus why must you have 4 day maintenance? Telstra is shutting down slowly and I need to rely on my data now to do anything

  • RionShelley1 TRWNBTV (@RionShelley1) reported

    @razorback11111 I left Telstra last month.... was a loyal customer for 12 years.... left because of their mandate.

  • FazeIndo Indo (@FazeIndo) reported

    @Telstra My internet is very slow and I need to crank some 90s what can I do to speed it up

  • vaughan_k Ken. (@vaughan_k) reported

    @Telstra @Steele_Blade There is a different between a #Telstra claiming they are happily help anyone and actually help anyone, as sending template responses is not helping my issues like #3G in Inner City #Brisbane so I am happy to port out from @BoostAus which uses Telstra networks.