Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Wi-fi | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Michael
(@manapouriman) reported
from
Sydney, State of New South Wales
Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.
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Emily Boulton Smith ebssportsphysio
(@EBoultonSmith) reported
from
Sydney, State of New South Wales
@Telstra Makes no difference! Even when I have full strength 4G signal it says the signal is too weak. Wasn’t an issue last season but hasn’t worn all 2019 season
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice
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Michael Narracott1
(@MichaelNarraco3) reported
from
Sydney, State of New South Wales
I read in the Washington post the USA is considering changing their life line number to 988 I have been trying to get ours changed to 888 Telstra has no problems with it can any one recall the stupid one we have now,I have even tried nurses they can't.
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R I C H I E 💪🏋🏻♀️
(@Richie_G81) reported
from
Sydney, State of New South Wales
@Telstra not sure why your plans are the most expensive - on the train between Sydenham and Rockdale your coverage is crap - I can’t watch a video on Facebook
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
@Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra There are no service disruptions. There is sudden and severe congestion of an evening.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
This telstra iPhone lease was an expensively bad idea. I’m going back to outright on their cheap model.
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.
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Julia Cohen
(@Giulzjrc) reported
from
Sydney, State of New South Wales
@Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Suburban Stocks
(@croydon_of) reported
So you thought Telstra customer service was hell on earth, may I introduce you to Foxtel? Literally designed to be as unhelpful and incompetent as possible. It's a work of art.
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Leonie Wood
(@WoodLeonie) reported
@Telstra perhaps YOU and YOUR OFFICE could report this as a potential scam, having received my complaint!
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Bunyip Bluegum
(@maelduin_ross) reported
@tanya_plibersek "Telstra is planning to have all its consumer and small business calls answered within Australia within the next 18 months" And I thought hanging onto the phone for an hour was bad.
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John Francis Spehr
(@JohnSpehr) reported
@Telstra Complaint: I have just found out that my internet is coming via the 'backup' NBN modem light is supposed to be green if the system is working OK. If it's blue, it's on backup. Technician today told me mine is always on backup. Tried 13 2200. Got a text with a link that
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Alexa
(@KittyAbsurd) reported
@MSpichkova @Telstra Aussie Broadband. Won't give you the runaround, calling tech support gets you connected to an Aussie within minutes.
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Mohit Gupta
(@mohitg76) reported
@tanya_plibersek @Telstra I am sure the service would still be as crappy as ever..
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nope
(@tim07791053) reported
@Telstra ...if you don’t fix this I will leave Telstra with my wife and 4 children from your service.
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nope
(@tim07791053) reported
@Telstra your service is ridiculous... I have put in complaints about my internet service and called and msg you so many times... nbn not working, you send nbn guy to wrong address so they can’t fix the issue and you slowed my 4G backup down to nothing if it wasn’t bad enough...
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Peter Simpson-Young🧠
(@PSimpsonyoung) reported
Hey @Telstra, you've charged me $300 over 5 months for a Nighthawk you never sent & a non-existent service you've never provided. I've tried your live chat multiple times, but they're useless. How on earth do I escalate this annoying issue?
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Dr. Pidgo
(@lizzysawrusrex) reported
Finally, there is the ongoing saga of us trying to get in touch with @Telstra who told us 11 hours ago in their online chat that they'd respond to us as soon as possible to resolve our issue and of course we can't get through to anyone on the phone...most unimpressed...