Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Cornwallis |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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Nathalie Stewart
(@NathalieS_29) reported
from
Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?
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Josh
(@wombatdigital) reported
from
Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³
(@p_terg) reported
from
Sydney, State of New South Wales
@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!
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Croydon Cathy
(@croydoncathy) reported
from
Sydney, State of New South Wales
@Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨
(@hotndelicious) reported
from
Sydney, State of New South Wales
as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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bigaza2151
(@bigaza2151) reported
from
Sydney, State of New South Wales
@Telstra outage in parramatta area? Whats the current status??? #telstraoutage
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Alexander Swift
(@alexanderswift) reported
from
Sydney, State of New South Wales
@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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SKYLXRK
(@skylxrksays) reported
from
Sydney, State of New South Wales
Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Diana DJ
(@DianaDJ7) reported
from
Sydney, State of New South Wales
@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Xavier Beinke
(@XBeinke) reported
@jpsambo2 @Telstra They didn’t understand is not just service at my house it’s bad service everywhere you go in the country!! Phone calls even drop out or don’t ring in the towns. We pay top money for a service we don’t get 😡
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andy riley
(@blimeyoriley7) reported
Once again @Optus manage to raise the bar in appalling service. Constant poor advice & incorrect guidance resulting in no service for a week. Your service agents show no interest in trying to fix the situation. Time to start looking at other options - @Telstra or @VodafoneAU ?
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Aruchama (AL88MZ)
(@AL88MZ) reported
@keikiuVT Even worse when you can't use your mobile because Telstra decided to fail. *Insert sadpepe emoji here*
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Matt
(@ConwayMJC) reported
@Telstra Honestly it’s just part of life now. Call drop outs, no data, even if you have service. We’ve just learned to live with it. Until Telstra admits there is a bigger problem across all regional areas nothing will change.
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Kerryn Armstrong
(@Kerrynarmstrong) reported
@CrownePlazaHun sad state of affairs when Telstra out does you on customer service. two hours on the phone to find out you won’t honour a booking cancelled by you, due to covid.
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Allison Everson
(@allykat2609) reported
@Apple when will you have stock of Mini Ipad 6 for Auatralia? @Telstra cannot give me an eta for my order. Im wondering if I should cancel order
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wonder
(@pornowndr) reported
@Telstra how come my nbn randomly just, stops working every now and then? like it’ll be fine then it just ***** itself for a few minutes. is it an overloading issues, or what?
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Ashley Miller
(@DrGascol) reported
@Telstra Is there an NBN broadband service outage in Malvern, Victoria? We’ve had no serve for over 24 hours.
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Surya
(@anotherjohndoe1) reported
@auChristianV @Telstra My Telstra was out for almost 10 days two years ago. Switched to Aussie Broadband and never had a problem. @Aussie_BB communicates efficiently and promptly.
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Denise C. AZ x 💉💉 + Pfizer x 💉
(@SpudBenBean) reported
Internet gone tonight. At the bottom of our driveway is a Telstra pit where the copper wire comes to our house - it’s under water! Shame we never got Labor’s FTTP, the Libs copper is useless.