Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 02/13/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaCornwallis Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @jriewolod @Telstra Seriously - check with your grandparents, make sure they're not paying more than they should. A mesh wifi router is less than $200 for a pair now, and many homes get a modem from NBNCo anyway - all you need is the router, not an overpriced solution from Telstra.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra My nbn not working

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra spending hours on the phone going round in circles with an issue!

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra why is is so hard! Your customer service is terrible!

  • Pattyca47848882 Emmett's filthy yellow jocks (@Pattyca47848882) reported from Sydney, State of New South Wales

    @Telstra Why am I giving my information to a public broadcast. Please gove me the details of who and how I gey my problem solved.

  • MichelleMellon1 Michelle Mellon (@MichelleMellon1) reported from Sydney, State of New South Wales

    @Telstra Ive had 7 of these msgs this morning between 6.19am - 11.35am. Im over it please fix this!

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra It’s almost as if you want to make it harder to report it so you have fewer issues to track and resolve. #darkPatterns

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra so people really have hours and hours and days and days to spend trying to resolve an issue??

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    Yo. @Telstra. I’m expecting a package tomorrow. Problem is, I keep getting mixed messages about what I’m expecting. Can’t get hold of anyone who can help & because I’m already a customer, you folks don’t wanna let me call & insist on using useless messaging. How can I get help?

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra having an absolute nightmare trying to resolve a problem again!

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Telstra No difference. Mate my experiences today with Telstra have been outright ****. Trying to troubleshoot this most basic of technical issues with you right now is not helping my mood. Your site is broken and that's that.

  • David540811 lostinwaste (@David540811) reported from Sydney, State of New South Wales

    @jriewolod @Telstra Isn’t one of the main reasons AMP Society is in such trouble is because it charged for services which it did not provide. Telstra cannot do this and I would be seeking help to look as systemic issues. ACCC.

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @lisa_curz3 @jriewolod @Telstra Worst case scenario if no one picks up the phone and cancels your service then I'd view that as an unauthorised charge and you could dispute it with your bank.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra All of those questions and conditions in the form and instructions would be resolved if you had an address to forward them to. Nate as you’re making your customers work harder than necessary to report the issue.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @ToddGreasley Having no idea is pretty much the definition of gronk? He wants to storm the Telstra office because Clive Palmer send a broadcast ******* text message If you’re that level of stupid get ******** off Twitter

  • OzDocoboy Walter McIntosh (@OzDocoboy) reported from Sydney, State of New South Wales

    @Telstra Hi Sheree, I’m not authorised on my mother’s account, but I will check with her where things are at with the matter. She was getting the relevant info together to make a complaint with the ombudsman. I’ll see where things are at with that and then send you a DM once I’ve checked.

  • AidenHowlett Aiden Howlett (@AidenHowlett) reported from Sydney, State of New South Wales

    @bonniecsalt @jriewolod @Telstra There's many RSPs out there that will allow BYO. You don't need a modem if on HFC, FTTN still needs you to buy one but there's loads used on FB, CeX, Gumtree and of course new. The actual Telstra hardware isn't too bad, but once you've 'paid it off' your bill doesn't go down.

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @cheryl_kernot @weezmgk Too bad you supported the privatisation of Telstra or we’d have some assets to sell off

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @jriewolod @Telstra Surely they could determine she never used it. Shame on @telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hez383 Shaun H (@hez383) reported

    @Telstra @Just_Krystle_M I want to hear the reason too Harvey. It will help me make up my mind to shop with you guys or not.

  • LogicallyMystic Leon Rowan 🦉 (@LogicallyMystic) reported

    @Just_Krystle_M I buy my phones outright from the Apple store. (Can return in 14 days if you don't like it) and I use Woolworths Mobile, which is on the Telstra network, well priced AND gets you 10% off one shop per month at Woolies.

  • BillyFrank1979 Liam Frank (@BillyFrank1979) reported

    @Telstra please explain why access to my accounts through the telstra app and online log in is not working and I have register again?

  • FrancisFlanner3 Francis Flannery (@FrancisFlanner3) reported

    @JustSaying8888 Yes it's Optus. I had reception issues with Telstra but not Optus. My bill after the 12mth cheaper period is now $23 per month. Kept my Telstra number. Free sms & calls plus 40GB of data. Which is enough for me cos I don't stream movies ( I buy them instead,) Good to deal with.

  • JamesBruce2202 James Bruce (@JamesBruce2202) reported

    Waited 8 days for @NBN_Australia to come, only to find out after the fact that there was no appointment. @Telstra never thought to tell me. So I’ll wait another week for (probably) the same thing again. Anyone looking for internet AVOID @Telstra!!

  • kkikati_ KAT (@kkikati_) reported

    @ssseiso I have no idea what service would be better I’m using Telstra and paying 75 per month 😩

  • von_herren Konrad Von Herren (@von_herren) reported

    @BazzaCC I'm a Telstra customer also and their technicians and customer service are just brilliant.

  • mikeonthemic mikeonthemic (@mikeonthemic) reported

    @i_zzzzzz Are you sick of that damn Telstra music from their cinema ad yet?

  • Shaun_R Shaun Ruigrok @Shaun_R@aus.social (@Shaun_R) reported

    @bandit_hat_ @AzureSupport Same issue in our M365 Tenant here too. Seems to be isolated to @Telstra NBN IP addresses, which earlier today were geolocating to Melbourne Australia and now suddenly geolocating to Tashkent, UZ (Uzbekistan).

  • d_mcguiness08 Deni (@d_mcguiness08) reported from Brisbane, State of Queensland

    @Hayleyyemma @kayosports We use it through our Telstra TV box and haven’t had issues I just checked for an update and there isn’t one. Hopefully these updates fix the issues everyone was having