Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 01/01/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • AlchemyMind James Clark (@AlchemyMind) reported from Sydney, State of New South Wales

    @Telstra @adambspencer How can @Telstra push 5G when #telstra4G #fails .. I’m in Sydney CBD out in the open by the Sydney Town Hall and only 1 signal bar on your atrocious network all the way up and down George St

  • tsTweet85 Talwinder Singh (@tsTweet85) reported from Sydney, State of New South Wales

    Port my connection to Telstra and got stuck from last 4 days. Can someone help on this@Telstra

  • MarloPerry Marlo Perry (@MarloPerry) reported from Sydney, State of New South Wales

    @Telstra ADSL and no timeframe given. The net is down more often than it’s working and so temperamental.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @chrisrauchle @Telstra But Telstra still want to charge me an exit fee because the issue is “under investigation” so exit fees are “valid” but they won’t give me a timeframe for resolution. Just ask me to do more speed tests

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra By then I’ll have moved to another ISP if this nightly congestion continues. I won’t be paying any cancellation fees either. I know it’s not your fault on the Twitter team but there is something wrong with your network and no one will acknowledge it.

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @shaneoneill @Aussie_BB @Telstra I fired up an Aussie BB service at my parents new house just last week in 20 mins, after iiNet failed spectacularly at transferring their service from their old address. Did a Vodafone one on the weekend too and was online in an hour.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.

  • NicholasWCole Nicholas W Cole (@NicholasWCole) reported from Sydney, State of New South Wales

    @Telstra Yes. If I hadn't I wouldn't be complaining about customer service. This is not my first rodeo.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.

  • iYousef911 𝖄𝖔𝖚𝖘𝖊𝖋 𝕬𝖇𝖚 𝕾𝖆𝖑𝖑𝖆𝖒𝖆𝖍  (@iYousef911) reported from Sydney, State of New South Wales

    @Telstra When are going to support eSim for iPhones

  • b0j0wb3b3h Barbra Jane (@b0j0wb3b3h) reported from Sydney, State of New South Wales

    Ugh @Telstra coverage has been so spotty on the train - City Circle and Parramatta way. WTF is going on

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.

  • cruticus Chris De Bonis 🤙🌱 (@cruticus) reported from Sydney, State of New South Wales

    @Telstra you screwed up my delivery for my iPhone 11. You only put the name of my building & suburb! Wtf. And I know in my building 3 other people had the same issue. Let’s hope they weren’t you guys. Doesn’t look good. Why pay a premium service when it’s not returned 🤔

  • NicholasWCole Nicholas W Cole (@NicholasWCole) reported from Sydney, State of New South Wales

    @Telstra Yes but apparently no one on your live chat actually wants to help. Been without internet since 5:30am. That's 11hrs. In internet time that's about 3 months. 😂

  • MayorDarcy Darcy Byrne (@MayorDarcy) reported from Sydney, State of New South Wales

    @Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @Telstra No way is Telstra ......Australias best network.......still cant manage a simple move from one connected service to another connected service, almost 105 days now.......but tried to charge for 3 bundles 👎🏼👎🏿👎🏽🤖🤖🤖

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn hey Andy 3 modems later still no service and it seems that they disconnected my nbn at my home address and put on another nbn at my 2nd address - I’m guessing because there are 2 connections now at other address - Telstra service hopeless

  • waynol Wayne Liubinskas (@waynol) reported

    @ElaineStead Hey @ElaineStead HNY! Do you have NBN and also do you have Foxtel? There are some tests Telstra can do to try to improve things with NBN. Sometimes if there is Foxtel, the cable is split at the home and this drops your network out.

  • beyondbeeton Rachel Greaves (@beyondbeeton) reported

    @paulwiggins @Telstra I had a previous complaint which was escalated. They offered a discount in recognition of prev issues. They then closed complaint, stated I said that I do not accept the discount & that nothing would satisfy me (I readily agreed to the discount). I cannot contact anyone about it.

  • DrakeosVr DrakeosVR (@DrakeosVr) reported

    @Telstra FIX YOUR INTENET 2146 PLEASE want to play my games

  • beyondbeeton Rachel Greaves (@beyondbeeton) reported

    @paulwiggins @Telstra The email box bounces back because complaint is closed, live chat is only bot, I call and wait for hours and cannot get through. I now have another issue and I’ve been sent round in circles again.

  • TraceyCoulton Tracey Coulton (@TraceyCoulton) reported

    @andy_penn hey Andy how’s your home nbn going - mine is still not working after 6 weeks your Telstra team stuffed up and cut it off and can’t work out how to fix it

  • HoulRyan Ryan (@HoulRyan) reported

    @Telstra My boss has had his business number for over 30years and it had been disconnected because of some internet change, we specifically asked not to disconnected our main number. But it now doesn't work. We are losing business because of this, your help would be appreciated

  • CASABLANCALUXE CASABLANCA LUXE (@CASABLANCALUXE) reported

    @Telstra No outage in my area. Can’t make or receive calls on mobile. Have rebooted, updated software and checked auto forwarding. Can’t get though to @telstra on phone waiting over 60mins in queue and no response via chat from app. Please help.

  • CHOMcgoo Chief Health Officer McGoo (@CHOMcgoo) reported

    @RebekahsRight @jenleahhh Problem with that is.... if you have a telstra smart modem in your house you've had 5G cranking for years.

  • TheOzzyTex theozzytex (@TheOzzyTex) reported

    @KrysisAU @Mattox_81 @AussieBlacBeard I'd say they will iron that out soon with Tesla's phones planned to run off starlink network. But I'll still take praying to sky gods than picking up the phone to telstra any day of the week.