Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 12/03/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Lauren we have been on the phone for another 2 hours and still no resolution. PLEASE HELP US- NOBODY IS HELPING US!!!

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson Haha I know. This whole esim implementation on Telstra is completely ******. Worst I’ve seen in the world.

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra Could you please explain to me why our Pharmacy business still has no internet after 48 hours, even though we were promised a technician within 24 hours. We provide vital medications to nursing homes and we cannot do our work. Pathetic service by Telstra.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    2 fricken hours talking to @Telstra support to get my prepaid service activated.. and now I need to wait 24 to 48 hours. This is infuriating. Everything I do with this company is laborious and difficult. Not sure I can stick with them.

  • lockdownszn JAC.SZN.CMNG (@lockdownszn) reported from Sydney, State of New South Wales

    @deeplongstop Thank god for Glenn Honestly tho, **** Telstra and their inability to tell porting our customers what their account type is smh

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra I would like an explanation from Telstra why after over 48 hours we still have no internet. Surely there is someone there that is responsible for your customer service like Alexandra Badenoch.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @PIoughmansLunch @perrystephenson @Telstra Nope “might be down for maintenance”. Tbh they are trying but the system seems completely ******.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @TeslaStraya @Telstra Absolutely joke of a network. Manage to **** up 2 orders in a row that couldn’t be more simple.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Some extra details - everything apart from SMS receipt is fine - internet works, can send SMS can make/receive phone calls. Also it's a ported number (0481 prefix) - so maybe the issue is in whatever needs to redirect SMS from that prefix to Telstra network.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra totally useless. Can’t transfer my esim to another phone because it’s stuck provisioning. Now stuck with no service

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @JonoH @Telstra @andy_penn Complete Incompetence. No service here now for hours. Just want you need when working from home. All they can say is wait 24 hours.

  • matthewjonespga Matthew Jones (@matthewjonespga) reported from Sydney, State of New South Wales

    @telstra what is happening with the internet in Surry Hills?, mine has been down for hours now

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    @Talej @Telstra Year in and year out I have issues with tele companies...

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra A case manager takes 3-5 days. It’s a fundamentally broken system that needs to be fixed for a customer experience. And given the same thing happened a year ago it’s clear nothing has changed

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra And now your helpful team has totally cut off my service so I have no way to call back or get this resolved. Absolutely useless @andy_penn

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra And I might add that Telstra “accidentally” cut off our internet because of poor communication.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @Telstra @desultorymuser It’s still down. And now I’m stuck with 0 service

  • GeorgeDimaris George Dimaris (@GeorgeDimaris) reported from Sydney, State of New South Wales

    @Telstra We have spent countless hours over the last 2 days and it’s valuable time. Surely there is someone in this organisation that can help us - everyone keeps passing the buck. Typical.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jjmcnamara John McNamara (@jjmcnamara) reported

    @Telstra your customer service to report fraud is not worth the hours I just spent on line to India. Help please

  • nupps neil upps (@nupps) reported

    @CWalladge A snorkel be an ideal extra & a prep kit , a telstra prepaid to google out there, a thumper air compressor , 3x20 ltr water skins , at least 2 spares , sealant treatment for tires for all tires & a tow rope . We'll never know if he never gos 🤔 #CUintheNT

  • RealPiledrive Piledrive (@RealPiledrive) reported

    @emmalilly0_o @Telstra damn

  • iwascraig Craig Hamilton (@iwascraig) reported

    Hey @Telstra your mobile outage is bigger than your map.. I’m a full km outside of it and no service.

  • VacuousNess 💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported

    Great. Now I have to go and waste my limited work time in @Telstra - again! Wtf is wrong with your stupid 4G this time 😡🤬

  • KathrynHeyman Kathryn Heyman (@KathrynHeyman) reported

    @RosReines @Telstra Hmm, good idea. I didn't think they would help with ISP. (PS Hello Ros!! Xxx)

  • emmalilly0_o Pineapples&Shit (@emmalilly0_o) reported

    No internet, **** @Telstra

  • sallyriordan1 sallyriordan (@sallyriordan1) reported

    @Telstra They are waiting on an NBN remediation team. Seriously how hard is it to get a resolution after 20 days???

  • JohnThomasPhoto John Thomas (@JohnThomasPhoto) reported

    @VernVerass Verner, it's worse than that. The NBN was just an attempt to renationalise that part of Telstra that should never have been sold in the first place - Alston bears utlimate responsibility for our rubbish broadband in Australia.

  • JawaharRamasamy Jawahar Ramasamy (@JawaharRamasamy) reported

    @Telstra Still, I don't have the confirmation that the modem would be sent to the new address. The support team takes forever to respond. I am losing patience and I have already convinced myself that I should start looking for a diff provider.