Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 12/01/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • bridgetcfly Bridget Foley (@bridgetcfly) reported from Sydney, State of New South Wales

    Hey @Telstra, why is it going to take you until the 25th of August to reconnect my house to the internet?! Forced #SocialDistance I just started a new @StanAustralia show & can't be cut off for that long! ..Also I am trying to #WorkFromHome and #savelives 😷 Damn your monopoly.

  • PaulRebec Paul Rebec (@PaulRebec) reported from Sydney, State of New South Wales

    @TheStevenB @Telstra I used my keystrokes and Telstra had no information on the outage up. I had to search on here and it was only well after seeing others with the same complaint as mine that Telstra made their Tweet.

  • LetSleepingDogz Mac in a box 🌍 (@LetSleepingDogz) reported from Sydney, State of New South Wales

    Just got our @Telstra cable outage fixed & now SMS from @foxtel - An outage is currently impacting your TV service. Must nearly be time to drop it. More 2020 crap.

  • JoelSouthgate96 Joel Southgate (@JoelSouthgate96) reported from Sydney, State of New South Wales

    @UggCaveman @Telstra Mine was down now it’s back up and running

  • PaulRebec Paul Rebec (@PaulRebec) reported from Sydney, State of New South Wales

    @krantikoganti @Havenaar64 @Telstra How would you rate your customer service?

  • SidathM8 Sidath Manawadu (@SidathM8) reported from Sydney, State of New South Wales

    @Telstra Issue seems to be dns related. Both primary and secondary dns servers are not resolving (61.9.195.193/65.9.194.49)

  • jimkoopman1957 💧Jim Koopman (@jimkoopman1957) reported from Sydney, State of New South Wales

    @Telstra @MichaelWestBiz Maybe you can DM me too. The ombudsman said write back if issues not sorted by 5 August.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @rohan_connolly Ring Telstra. Tell them you need extra mobile data to cope with their outage. They will give it to you.

  • akshay2324 Akshay Kumar (@akshay2324) reported from Sydney, State of New South Wales

    @Telstra Hi team, my name on my first mobile bill is wrong and i am struggling hard to get it corrected. Could you please help me with this.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia No. Apparently the Interwebz is down. Telstra subjected to a cyber attack apparently

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    It’s been another long day. Big slap in the face @Telstra who after 9 calls today, they still didn’t help us out re the $2000 fraudulent purchases made from our account. If someone had of bothered to help us out, we could’ve cancelled the pending transactions in time.

  • SetiarHans Hans (@SetiarHans) reported from Sydney, State of New South Wales

    I guess we'll be offline for awhile. Telstra connection is down due to cyber attack

  • CoffeeMumSwims JenAtHome (@CoffeeMumSwims) reported from Sydney, State of New South Wales

    @Telstra outage in Sydney ?? Nothing listed and yet NBN just dropped out.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @PeterTtech @DemonicsFire @Telstra Power down. Wait a minute. Then restart.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @Telstra Q) Our bank account gets hacked on the weekend. Amongst others, $2K is debited by Telstra by these scumbags, transactions are still pending, we try to cancel them with Telstra but your call centre do not help us at all. WTF? What a disgrace your company is!!! 😡

  • davidguthrey David Guthrey (@davidguthrey) reported from Sydney, State of New South Wales

    @Telstra Weird outage only seems to impact internet connection from modem to appliance via wifi. TV and Foxtel connected via Ethernet still working #Telstra

  • Bennie10M Bernadette O'Connor (@Bennie10M) reported from Sydney, State of New South Wales

    @Telstra Mine still not working - potts point

  • MyannaWedes Myanna Wedes (@MyannaWedes) reported from Sydney, State of New South Wales

    @Telstra Nothing in 2221. No internet. No phone. Standard mobile service with another service provider as well is acting weird. This is crazy #2020

  • JEM_1970 Jason Meaden (@JEM_1970) reported from Sydney, State of New South Wales

    @Telstra If you have macOS and want to go around Telstra DNS .. 1. System Preferences 2. Network 3. Click Advanced 4. Click the DNS tab 5. Click the little + sign at the lower left to add a new DNS server 6. Type in 8.8.8.8 7. Click OK 8. Click Apply

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @RjVercoe Thanks mate. I’ll be straight onto the ombudsman this morning. I’ll never use @Telstra again once I’ve cancelled everything today.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonTuendemann Jason Tuendemann (@JasonTuendemann) reported

    @Telstra what’s happening with 4G coverage in Boronia Park 2111. Calls dropping constantly 1bar then 5bars of service.

  • sarah_andros88 Xr globalised (@sarah_andros88) reported

    @Telstra i highly recommended adding mac changing features in the telstra smart modem 2end gen /1st gen in next firmware roll out their are mac conflict on some networks and it can solve alot of issues if you can manually enter a mac address

  • Bruce9996 Bruce (@Bruce9996) reported

    @AlboMP Nah, the Govt sold Telstra to the punters, then Labor started NBN in competition with Telstra. That was pretty poor form.

  • PrincessMattie1 Princess Mattie (@PrincessMattie1) reported

    Three blokes from NBN out the front digging up my stairs without any notification to me. Looking for the Telstra box. What in the actual **** would it be doing buried under the stairs? There have been words...

  • StevenKryger Steven Kryger (@StevenKryger) reported

    Caller: "I'm calling from Telstra technical support." Me: "Can you do a job that is honourable and that doesn't target vulnerable people." Caller: "Shutup, shutup, shutup." Scam callers make me angry. Preying on the weak is for cowards.

  • labwatullah Labwatullah Nghipandulwa (@labwatullah) reported

    @Telstra So after following your advice and ordering a new device with a month to month plan. Now, I have a new device but my plan remains an upfront plan. No eSim and only difficulty explaining the issue as customer service lacks basic comprehension skills! #unacceptable

  • LordChester33 LordChester (@LordChester33) reported

    @Telstra Another 45 minute call in progress. Garbage customer service.

  • LordChester33 LordChester (@LordChester33) reported

    @Telstra I have not been able to go to the toilet or drink water. And now it’s almost lunch time. How’s that for efficient service!!!!

  • Boom1979 Craig (Bonsai) Bryce (@Boom1979) reported

    @Telstra Still no response at all. It has now been 11 days. Your efforts to reach out to the "case manager" obviously did nothing. Poorest customer service I've ever received in 42 years of life. You want me to contact the ombudsman don't you? This treatment is absolutely unacceptable

  • DavidWoods06 David Woods (@DavidWoods06) reported

    @Telstra I think I just need to leave the **** company that is @telstra run by a CEO that doesn’t care @andy_penn and go to another service provider. Especially seeing how the other house on our property has full internet working and they are with INet,