Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Total Blackout | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
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Patrick D'souza
(@Patrick95681838) reported
from
Sydney, State of New South Wales
Telstra really does some **** ads. Mainstream Australians won't connect with a good looking, well educated guy who plays the piano. Consumers must see an element of themselves in ads or they will not buy them period. I have too much experience in this field to not know this
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Dave The Happy Holidays
(@HappySinger) reported
from
Sydney, State of New South Wales
@tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Thanks for the referral to iMessage Telstra chat. Thanks to the unnamed agent who said yes this problem exists with the back end team and we will email you when it's fixed. Then... asked if I deleted the app and reinstalled it.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡
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mickandlozzie@gmail.
(@mickandlozzie) reported
from
Sydney, State of New South Wales
@Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
Why don’t the disgusting filthy ***** human scum and vermin from Telstra just **** off and stop contaminating this site. They are an absolute disgrace to the human race
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Jonathan Herrman
(@JonoHerrman) reported
from
Sydney, State of New South Wales
@Telstra Thanks, but if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.
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Brian Meinrath
(@BrianMeinrath) reported
from
Sydney, State of New South Wales
@Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra
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Sam L
(@lopizzo) reported
from
Sydney, State of New South Wales
@Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy
(@JimmyF73) reported
@Telstra Company was told three years ago to remove all pay phones 11 in total down to one I guess this one phone box will be busy
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Thr Den
(@t_charn522) reported
@CaraMia200 @slsandpet I've had a 'never-use' policy with Q for 15+ years, ditto Telstra, for same reasons
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Lucy Jones
(@lucychip) reported
@Nowun6 @CaseyBriggs Yep agreed. Telstra still haven't sorted out the lack of 4G at my new house, despite insisting it's not a black spot and promising someone will call back. Each time we call they again say someone will call back. It's been going on since June. They are beyond terrible!
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Victoria Evans
(@TickHarris) reported
from
Adelaide, State of South Australia
@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.
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HangrilyJon
(@HangrilyJon) reported
Hey @Telstra, Want to explain why your ordering process will only handle one order per customer at a time? Even the simplest of online cart systems can handle this. Very frustrated right now!
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Anthony Clark
(@AnthonyClarkAU) reported
Seriously @Telstra and @NBN_Australia - our internet is going down every day. The whole suburb. It's been happening for weeks now. How is anyone supposed to work from home or homeschool in lockdown? Even 4G backup is struggling under load it seems.
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Richard Seeto
(@richseeto) reported
@thespecialbka @sacarlin48 That so? About ******* time to pay back some benefits to the community for the money grab Telstra has made over the years; but, hey....where ******** are these community phones in my suburb???
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Mark H
(@markhiscox) reported
@Telstra Trying to transfer phone and broadband. Front end of your automated call center tells me everything ok. I don’t have nbn at new address and need someone to help preferably human to help. 16252053 is case number
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FamousRob
(@FamousRob) reported
@Telstra Clever. Phones as a free service that promotes the brand. Smart move.
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🧚♀️🏖alikat🐬🧜🏽♀️
(@iallikat) reported
@JimRHoughton Telstra will probably bring in a compulsory ID voice print data collection waiver in order to use service. there has to be a catch somewhere?