Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 12/25/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra The company says one thing while hiring excellent people to do the opposite. I know I’m a grumpy complainer who’s vocal about not-picking but it’s not on that raising one issue creates several more in its wake. Repeatedly. And if there were real competition it wouldn’t happen.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @kemal_atlay @Telstra Bad bot is bad. Does FaceTime or Facebook Messenger etc work - so you know the speaker / microphone works? (Sorry if you’ve already done this) Then you can go back to yelling at the bot. Good luck!

  • OrytDurlin Lauren (@OrytDurlin) reported from Sydney, State of New South Wales

    @Telstra why are you the worst service provider of all time? Dial up connection is more reliable

  • Derekjw Derek Williamson (@Derekjw) reported from Sydney, State of New South Wales

    @Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.

  • kraftsonality Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜 (@kraftsonality) reported from Sydney, State of New South Wales

    On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • matteightyate Matt Wicks (@matteightyate) reported from Sydney, State of New South Wales

    @Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    Dilation drops in Eye pictures took And @Telstra decides to call me several times during the whole process. A Filipino-accent and something about following up a complaint. I did a reverse-lookup and saw a number of complaints against calls to and from that number. FFS

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • Derekjw Derek Williamson (@Derekjw) reported from Sydney, State of New South Wales

    @telstra why is it OK to set a connection appointment time of “between 8am and 5pm” to get a new connection. Expect people to wait all day then not turn up. #stoodup THREE times. Not one but THREE. And now saying no more appointments until Nov 17. Cancel contract if U have NFTG

  • neilwrites Neil Varcoe (@neilwrites) reported from Sydney, State of New South Wales

    @Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.

  • robbiejwood Robbie Wood (@robbiejwood) reported from Sydney, State of New South Wales

    @barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • scibidoo 💧Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like it’s my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced

  • Sonic_Booth Wrong Glass Sir (@Sonic_Booth) reported from Sydney, State of New South Wales

    @lucyssfc Nrl app, if you are a telstra customer it's free streaming

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_sabarish ♡ ֆǟɮǟʀɨֆɦ ♡ (@iam_sabarish) reported

    @Telstra @Dharsha_AK Dear Team come to India 🇮🇳👍 this guy no 1 bull **** guy

  • RealMattStedman Matt Stedman (@RealMattStedman) reported

    @Telstra Hey again - looks like the outage has been acknowledged at Telstra's end so it's 4G for a week again by the looks. Cheers, Matt

  • 1_Not_Me Dove🕊 (NotMe) (@1_Not_Me) reported

    @cherryytee the want was so bad that i signed back up with telstra (temporarily) in order to get early access 🫢

  • nessbow Nessboo-urns (@nessbow) reported

    @Telstra I mean, I did rearrange my entire afternoon for this appointment. Not to mention the other three days where I've waited around for callbacks that were promised but never came. Literally every appointment telstra has made during this dispute, they've missed.

  • renewsparky Jim Thomson (@renewsparky) reported

    @saifedean Do you really just believe everything you read ? and ignore the lived fact that Telstra pioneered world wide the use of PV in hot dusty sunny cloudy dark every night Australia Too stupid Sooty

  • emilyxglass emily glass* (@emilyxglass) reported

    @Telstra is maintenance in Bridgewater, SA still going on? was told it would be completed at 7am but my speeds are still very slow (around 50kb/s)

  • acceler8er Michael Kouranos (@acceler8er) reported

    @Telstra Phone line is down once again... @3AWNeilMitchell @andy_penn

  • CaptDaags Capt Daags (@CaptDaags) reported

    @Telstra Hi spent 2.5 hrs on the phone yesterday with the team. On 24 HR monitoring. NBN booked for tomorrow if they don't cancel again. Intermittent fault. I put my own network monitor on overnight and multiple failures for many minutes at a time.

  • CaptDaags Capt Daags (@CaptDaags) reported

    @Telstra In the last 3 hours #NBN had been down for 1.5hrs. Apparently no fault.

  • em_pty_7 Empty (@em_pty_7) reported

    @Telstra @Brett_A_Maher Thanks Febey - had a good little stretch of decent internet, now down again. This is frustrating.