Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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PeterWombat
(@PeterWombat) reported
from
Sydney, State of New South Wales
Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...
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Robert Hudson
(@manaz_d) reported
from
Galston, State of New South Wales
@Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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Angelo Korsanos
(@AKorSyd) reported
from
Sydney, State of New South Wales
@Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.
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Claudia Jayne
(@claudiajayne_) reported
from
Sydney, State of New South Wales
Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...
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MAK35H
(@mak35h) reported
from
Sydney, State of New South Wales
@Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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EssJayP
(@EssJayPA) reported
@Telstra Ok, so you can’t help with looking into that? Premium price for a sub-par service unfortunately. Guess I’ll just have to wait the unspecified amount of time to get my work done.
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Brian Craddock
(@Br1anCraddock) reported
from
Brisbane, State of Queensland
@Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.
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Juge
(@Jugeyfruits) reported
@Dingo_DanAus @BelongAU @Telstra Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438
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PenMisanthropist 🏳️🌈
(@Penfanackapan) reported
@Telstra That's great, however I don't recall my login password. I checked the address on the telstra outages page and it's showing no issues. Obviously that isn't correct. I've run through all the regular check list always asked. It dropped out over a hour ago. Not fixed yet
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Jodie
(@jodiehastweeted) reported
@Telstra It says 5G which is absolute garbage. It flicks to 4G or 3G but neither work anyway. And it’s when I leave my house too. Have to ask other people to use their wifi so I can access my security cameras and be contactable! Been like this since the day I switched!!
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nbn® Australia
(@NBN_Australia) reported
@RipKaz44 @Telstra Hi Kaz, we're sorry to hear this. All appointments are booked and managed by your service provider and their internal nbn support team. For any clarification or updates around your appointment, we recommend staying in contact with your provier for assistance. Thanks, Sarah
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youngk bot
(@cho3rryr3d) reported
@ telstra fix ur ****
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PenMisanthropist 🏳️🌈
(@Penfanackapan) reported
Over 45 min wait time on phone @Telstra Also, as many others have already done, the restart of modem etc etc. Please acknowledge & fix the outage. 🙏 Thankyou
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Jodie
(@jodiehastweeted) reported
@Telstra I made the switch to Telstra from Optus - now I have no coverage! As soon as I leave my house and my wifi boom, no service. What the hell?! Seriously Telstra what is going on?! I’m tempted to go back to Optus. None of my info is secure but at least I get great coverage!
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Bounty Hunter
(@ASXBountyHunter) reported
@Telstra @EssJayPA Maybe you offer him a smart modem then? After all that is your solution.