Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 03/26/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity

  • tallandtrue Robert Fairhead 📚🤔 (@tallandtrue) reported from Sydney, State of New South Wales

    @JohnWren1950 @TPG_Telecom @Telstra @NBN_Australia Have the same problem. Fear the day when I'll be forced onto the substandard #NBN!

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra As I said the speeds are better using the sim backup service than the fixed main line. As this was sold as a streaming service if 1.5mbs min then as you can see from your own app streaming is not capable of being delivered. So I have been sold a false deal @andy_penn

  • AnthonyClarkAU Anthony Clark (@AnthonyClarkAU) reported from Sydney, State of New South Wales

    Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.

  • MarcoNero Marco Nero (@MarcoNero) reported from Sydney, State of New South Wales

    @Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles

  • jphall707 John Hall (@jphall707) reported from Sydney, State of New South Wales

    @telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    hey @NBN_Australia your blokes tore up my landline, promised it would be ok by the end of the day (and it isn't). Seems a bit rich to ask @telstra to fix it.

  • jamesssydney James Stadnyk (@jamesssydney) reported from Sydney, State of New South Wales

    @Telstra @tpg has a advised that the Telstra lines used by TPG have cut/damaged by a worker and won’t be restored until 1st April. Not much TPG can do when it’s a Telstra issue.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra @andy_penn can you please provide me with details of cancelling my accounts. This includes all mobile phones SIM cards and the failed home internet service. I count believe the culture of lies your staff and the staff in your stores continue to perpetuate. #overit

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra Thanks for reply. I have been told issues will be resolved in 24/24

  • Zordabo Zordabo (@Zordabo) reported from Sydney, State of New South Wales

    Telstra shop in randwick smells so bad, dude had to blast the place with Glen 20

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • elixer_ram ram prakasan (@elixer_ram) reported

    Thanks @Telstra what an amazing issue resolution , only been on wait for an hour now and still UNABLE to get a reply , the new chat feature is next level with zero care given Can’t even talk to a real person anymore #covidsmokescreen

  • redsash1993 Damien (@redsash1993) reported

    @Telstra @27Frendy Matthew - maybe someone from Telstra can tell customers what is going on. I’ve waited over 4 hours today (and still waiting) to hear back from someone on the Telstra app after spending 1 hour trying to deal with a problem that would take 10 minutes on a phone call.

  • AilsDay Aileen Day (@AilsDay) reported

    @Telstra you are the epitome of why customers hate #AI So many customer concerns could be resolved so quickly by just picking up the phone and speaking to a person. Instead you have us endure this disgraceful customer experience. #yoursupportCXsux #humanexperience

  • John46092692 John (@John46092692) reported

    @Telstra How ******** can I talk to a real person? I have been trying to get help on an issue that CANNOT be resolved with the app. I have spent HOURS on your IVR and can't get help. Ask me how likely I am to recommend Telstra - I ******* dare you.

  • brendanh_au Brendan (@brendanh_au) reported

    @AllergyWhispers @Telstra @ALDIMobileAU Regardless of intent or circumstance, it’s likely to have that effect. Reliable communication is super important when you’re this remote. We didn’t know 3G could fail for *days* independently of the rest of the network - now we do and it’s unacceptable.

  • KristDavood Krist Davood (@KristDavood) reported

    @Telstra ; please let me know if you have an outage in the Minchinbury area of NSW

  • VladLasky Vlad Lasky (@VladLasky) reported

    @Telstra I have reached out to Telstra through various channels. I could not get one Telstra representative to confirm that the details of my mobile outage report had been passed to maintenance crews.

  • sueymac suey Mac (@sueymac) reported

    Dear @Telstra - what the actual **** is wrong with you? You have (seriously) 1 job... to provide a communication carrying service. Why do I continue to pay you when you fail day after freakin day? Not happy, Jan!

  • redsash1993 Damien (@redsash1993) reported

    @Telstra You won’t do phone calls. Robot chat is useless. You are ~2 days behind on Twitter & you have not responded to our ongoing Telstra Message conversation in last 6 hours (after texting back and forth for 1 hour so not like I was at the back of the queue). WTF is going on?

  • gman_it GMan IT (@gman_it) reported

    @Telstra why is it so hard to deal with Telstra you cant even speak to a real person any more. they steal your credits and then you have to message people who are so dumb they cannot help you