Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 02/02/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • Cal_O_Rynn Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, State of New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

  • simply_mel01 Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, State of New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • derek_bell Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • NickyWill100 Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported from Sydney, State of New South Wales

    @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I was going to post a picture here of the CHEQUE @Telstra sent me for an overpayment of $25.16 🙄 , you know, for people who’ve never seen one before, but realised to blank out all the info was too much work.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • d2832cd804534b9 PinarooRay (@d2832cd804534b9) reported from Sydney, State of New South Wales

    @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • scibidoo Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I overpaid one bill and @Telstra posted me a cheque. I’ve been a customer nearly a decade and they Posted A cheque. A. Cheque. FFS

  • bigyahu alan jones (he/him) (@bigyahu) reported from Sydney, State of New South Wales

    @NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • tominaus Tom Fitzmaurice (@tominaus) reported

    @Telstra you need to sort out your business wholesalers at the moment my service has been cut off as the two wholesalers fight it out. Comsource employees Conor Donovan and Rick Dhingra need to stop harassing me.

  • vyvyxslpy sleepy vy (@vyvyxslpy) reported

    Woke up to Telstra service outage with to be confirmed restoration time I truly hate @Telstra

  • jxeeno ken tsang (@jxeeno) reported

    @Telstra Hi, I'm located in 2017 postcode area. This is a @ALDIMobileAU service, which uses the Telstra network. As far as I can tell, Telstra (retail) services are unaffected because of VoLTE and VoWiFi support. 4G to 3G handover and 3G for calling is completely broken

  • aureq Aurel👾 (@aureq) reported

    @jxeeno @Telstra But isn't the mvno supposed to work with Telstra to ensure continuity of service, at least for emergency calls? I read operators (and so mvno) have a legal obligation to provide emergency calls at all time.

  • Daniel_J_Kelly Daniel Kelly (@Daniel_J_Kelly) reported

    @Telstra The thing is, I have been doing this for months and there is no improvement. In fact, it seems to be getting worse. And I’m not the only one, so many people I talk to are having the same issue. Telstra clearly has issues that need to be fixed

  • annaRoseShadow 🎅Anna ChristSmith🎅 (@annaRoseShadow) reported

    @leahoverthinks @abigiles21 Yeah I've even heard some shockers from Telstra staff themselves. Things like don't help the customer unless they agree to an upgrade etc. Optus is who I'm with here, Whilst they're super cheap compared to everyone else. No customer service outside their shops basically.

  • melissabink1 Liss (@melissabink1) reported

    @Telstra Hey Phil, no luck at this end, still having issues at home but in Melbourne now and no problem. Issue is definitely linked to my home location and still not resolved.

  • the_scotsman_ the_scotsman_ (@the_scotsman_) reported

    I was simply disconnected from the call on your end. Now I see you're closed on Sunday, so my family member is now without a usable phone until Monday. I just needed to activate a SIM (this one can't be done online). I've never had these issues even with Telstra. 2/2

  • Ladymondgreen1 daisie (@Ladymondgreen1) reported

    I’ve had an extremely frustrating time with internet dropping in and out for about two weeks. Telstra aren’t any help at all….if you can get onto them 😡🤔

  • jxeeno ken tsang (@jxeeno) reported

    @Telstra Yes, @ALDIMobileAU is saying Telstra Wholesale is conducting "maintenance" in the area. They are not investigating this issue further because of this. However, Telstra Wholesale seems unaware of this outage and impact on customers including the inability to make emergency calls.