Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 12/12/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra Data outage in the Sydney CBD (darling harbour)? #outage

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra I know I’m writing in Twitter. I’m not a moron. But I’m reporting a problem in the Telstra app to you via Twitter. What’s your point? Are you trying to be obtuse?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra

  • alexanderswift Alexander Swift (@alexanderswift) reported from Sydney, State of New South Wales

    @Telstra I’m confused but sure if you give me your login deets and some numbers to call I’ll get right on that.

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Ugh the Telstra business support line told me I need to go to a Business Centre, the guy at the centre didn’t seem to understand my problem, I’ve gotten nowhere in 3 days and I’m frustrated 🙃

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra Hello, I am having a lot of trouble contacting you. I can't call, I can't reset my password on the app. I have had an outstanding fault for a month that you could not troubleshoot. I have a different internet provider now. Thanks for asking. Please terminate my Telstra internet

  • bigaza2151 bigaza2151 (@bigaza2151) reported from Sydney, State of New South Wales

    @Telstra outage in parramatta area? Whats the current status??? #telstraoutage

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?

  • NathalieS_29 Nathalie Stewart (@NathalieS_29) reported from Sydney, State of New South Wales

    @estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺

  • hotndelicious Dan Wilkinson AKA @hotndelicious 🎞🌊✨ (@hotndelicious) reported from Sydney, State of New South Wales

    as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

  • wombatdigital Josh (@wombatdigital) reported from Sydney, State of New South Wales

    @Benson20201 Senis no longer owned by Telstra not a Telstra issue

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • BJssoR Ben Ross (@BJssoR) reported from Sydney, State of New South Wales

    Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • queermemoirs The Bookish Gardener (@queermemoirs) reported

    finally got a toilet brush for new house. i put it in my grocery trolley and went to telstra shop where man agreed to help me w my dongle (last time i hope i ever write that in public). he kept staring at it. i said i was a teacher. i shoulda said i teach Basic Toilet Hygiene.

  • goods_yo Yo whats goods? (@goods_yo) reported

    @Telstra uhh my internet possibly got hacked it’s not showing up on settling or on Any device on the house but the green light still on? And we can access it through google or anything?? Anyone help

  • Dame356 Hannah Stewart (@Dame356) reported

    @Telstra I would, if there wasn’t a problem with connections. I just went to report issues in my area and it took me to the app to run diagnostics on my phone. My phone is ok, the issue is with the service.

  • lisdavies Lis Davies (@lisdavies) reported

    @Telstra Hi Em, thanks for getting in touch. We’ve cancelled our NBN order today as we were no longer confident we would have internet and a phone in time for our opening. We’ve gone down another route.

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    @Telstra Thanks - I just retweeted someone else having trouble

  • jatolion Lion is confined to his den @ lockdown. (@jatolion) reported

    Phones at home now finally working properly after spending time with the Telstra tech today. Seems problem was setup related, exactly what lion thought it would be. After service profiles were fixed, phone services then worked fine.

  • Sylch16 Sylvana (@Sylch16) reported

    Throughout this pandemic I’ve had to deal with @Telstra . @Telstra you’re seriously the worst

  • goods_yo Yo whats goods? (@goods_yo) reported

    @Telstra Yes we have. Anyway thank you for the help I’m sure I’ll be ok ahah have a good day thanks

  • goods_yo Yo whats goods? (@goods_yo) reported

    @Telstra Yes we have but what doesn’t add up is that our internet is completely unavailable and that my bank details have been stolen so 🧐 is there anything you can do to help?

  • p4truck patruck (@p4truck) reported

    telstra deciding to do a suburb-wide network maintenance on the same timeframe as my presentation on friday LOL idk if im cursed or lucky