Telstra

Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Richmond Lowlands, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Richmond Lowlands, Hawkesbury, State of New South Wales 12/26/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Richmond Lowlands, State of New South Wales

Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:

  • Themaninasuit Andrew Wilkins (@Themaninasuit) reported from Sydney, State of New South Wales

    @Telstra there's no network currently in Annadale , your outages says no outages , what's the story . No 3g or 4g available

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @cheryl_kernot @weezmgk Too bad you supported the privatisation of Telstra or we’d have some assets to sell off

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • DavidBihari3 DaBi (@DavidBihari3) reported from Sydney, State of New South Wales

    @Telstra Terrible service! As a shareholder I despise you

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @johnb78 The MAC of the modem is tied to an area of the network. Not sure if that’s just a HFC thing or a hangover from when it was Telstra

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra They didn't admit there was a problem.

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra having an absolute nightmare trying to resolve a problem again!

  • headcasehair Headcase Hair Salon (@headcasehair) reported from Sydney, State of New South Wales

    @Telstra spending hours on the phone going round in circles with an issue!

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Thanks Renee, nothing’s changed since yesterday. Same issue, download speeds vary from 27mps to 0.1mps depending on which server it attaches to and it seems to switch constantly. Pretty poor service overall.

  • electricfuture5 Electric Future 🇦🇺 🚗⚡☀️ (@electricfuture5) reported from Sydney, State of New South Wales

    @telstra your network has 0 data in Broadway shopping center even with no people here and on 5G. What’s going on

  • JohnLutge John Lutge 🐀 (@JohnLutge) reported from Sydney, State of New South Wales

    @Telstra The problem is we miss a contact and one of our paediatric patients has a problem.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • Shivanigo Shivani Gosain (@Shivanigo) reported from Sydney, State of New South Wales

    Complaint and provide update atleast . Complaint number is :03740222. We are literally begging you to fix this ASAP or give us an update when it will be fixed . Really disappointed with the service. @BelongAU @Telstra

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @Telstra can't get a person to help me

  • Heathfidelity Heath Bradby (@Heathfidelity) reported from Sydney, State of New South Wales

    I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • KathrynLouise99 KathrynLouise ✌ (@KathrynLouise99) reported from Sydney, State of New South Wales

    @GJGreenlea @Telstra What a joke! The customer service is really turning people away.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • electricfuture5 Electric Future (@electricfuture5) reported from Sydney, State of New South Wales

    @Michael01996367 @MelbTeslaMatt Sometimes can just be a Telstra issue. But I've noticed the connection in Tesla is a bit dodgy lately.

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @bantambaby @Telstra Hi Suzie. Login to the modem by opening a browser, type in the address 10.0.0.138. Click on advanced settings. Depending on the modem (mine is a Speedtouch) there should be reboot or restart function. If all that is too hard, switch off PowerPoint. Then turn back on. TI

  • Jesse_1966 Jesse donnelly (@Jesse_1966) reported from Sydney, State of New South Wales

    @Telstra ELF for Samsung note10 absolutely , intermittent issues, your customers is deplorable. I have a video of ph. failing, i would like one that works please.

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @NBN_Australia I’ve been checking @Telstra ‘s NBN outage website for the past 10 days and each day it says no outage in my area despite Telstra assuring me of a planned outage between 21/2-5/3 which they failed to notify me about prior

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    I have to say @Telstra I smell bollocks when your Complaints Department confirm the planned outage has been resolved and organise a technician to investigate your NBN service but 4 hours later another Department calls you to advise your wifi functionality will be fixed by 5pm 🤔

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @Telstra no internet at 167 Regent St Redfern. AGAIN #Broadband #Telstra #outage #itsbeendays

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    After reporting the unreasonableness of a 10 day outage to my wifi functionality to the Telecommunications Industry Ombudsman, your Complaints Officer assigned has been as useful as a doorbell on a coffin ... fails to return calls and out of office so far @Telstra

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    @Telstra ALSO disappointing and underwhelming that my complaints officer fails to return your call of yesterday and just “happens” to be on a rest day today when they advise they work Monday-Friday ... no other Officer is available today to help me

  • Ballyanamcara Her Irishness (@Ballyanamcara) reported from Port Macquarie, State of New South Wales

    PS @Telstra I will hold you accountable for ANY promises made me ... and also hold you accountable to transparency by posting any broken promises you make to me by ensuring the public at large know what you are capable of and what you are willing to do to the general public

  • tommyhare82 Tom (@tommyhare82) reported from Melbourne, State of Victoria

    @Telstra @NBN_Australia completely unacceptable when someone gives you a weeks notice on moving house to have a customer be without internet for two weeks. I can’t work