Telstra Outage Report in Richmond Lowlands, Hawkesbury, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond Lowlands, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Richmond Lowlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Richmond Lowlands, Hawkesbury, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Telstra Issues Reports Near Richmond Lowlands, State of New South Wales
Latest outage, problems and issue reports in Richmond Lowlands and nearby locations:
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra I have met zero people who rate the quality of customer experience above 1. From training support staff to “not my department “ and “that’s no how the system works” messages I sincerely don’t see a customer centric construct.
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Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@kemal_atlay @Telstra Bad bot is bad. Does FaceTime or Facebook Messenger etc work - so you know the speaker / microphone works? (Sorry if you’ve already done this) Then you can go back to yelling at the bot. Good luck!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra Jeez Louise. I could literally write a book. And my experience has only been one mobile service. I have no idea how people with TV, internet and mobile services stay sane. 1/2
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
Dilation drops in Eye pictures took And @Telstra decides to call me several times during the whole process. A Filipino-accent and something about following up a complaint. I did a reverse-lookup and saw a number of complaints against calls to and from that number. FFS
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Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra The company says one thing while hiring excellent people to do the opposite. I know I’m a grumpy complainer who’s vocal about not-picking but it’s not on that raising one issue creates several more in its wake. Repeatedly. And if there were real competition it wouldn’t happen.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@erietta @Telstra It all comes down to well trained - well resourced support staff. I had to repeatedly explain the situation to agents acting like it’s my first enquiry. They all said they were limited in what they could see, so I had to copy/paste earlier conversations for them. Poorly resourced
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠
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Wrong Glass Sir
(@Sonic_Booth) reported
from
Sydney, State of New South Wales
@lucyssfc Nrl app, if you are a telstra customer it's free streaming
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Neil Varcoe
(@neilwrites) reported
from
Sydney, State of New South Wales
@Telstra No but I'd love your help. My Internet is down, and I have an online presentation in a few hours. I've tried phone and chat and can't get assistance.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!
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Lauren
(@OrytDurlin) reported
from
Sydney, State of New South Wales
@Telstra why are you the worst service provider of all time? Dial up connection is more reliable
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Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@telstra why is it OK to set a connection appointment time of “between 8am and 5pm” to get a new connection. Expect people to wait all day then not turn up. #stoodup THREE times. Not one but THREE. And now saying no more appointments until Nov 17. Cancel contract if U have NFTG
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Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜
(@kraftsonality) reported
from
Sydney, State of New South Wales
On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!
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Matt Wicks
(@matteightyate) reported
from
Sydney, State of New South Wales
@Telstra is there someone who can actually help me? Got some AirPod pros throughly Telstra rewards which were DOA. support chat person said I need to go into a store to swap them over but person in the store said I needed an invoice with a serial number (Telstra did not send one)
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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toaley76
(@toaley76) reported
@Telstra Please remove the letsvaxx from my Stero and phone or remove me as a customer
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Damir Klaic
(@dklaic) reported
@Telstra Hi. I know the troubleshooting steps by heart I have had to do them so many times. This needs to stop. I am not getting the service I pay good money for. Why should I constantly have to go to your Helpdesk. You are not fixing my service at all.
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ʕ•̫͡•ʕ*̫͡*ʕ•͓͡•ʔ-̫͡-ʕ•̫͡•ʔ
(@kelaher) reported
@FionaKatauskas I think we need to apply pressure in other areas, like @Telstra and @Optus to get this stopped ASAP. If we could figure out the service used for these bulk sends this might be an Acceptable Use Policy violation for the API used - any one have any ideas ?
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John Rheinberger
(@RheinbergerJohn) reported
@Telstra Not bad. All publicity is good publicity. At least people are talking about 5G
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dAZ from Newy
(@DarrenKilminst1) reported
@WSWanderingEels @JelisaApps Never had a problem watching it through Telstra TV. Sometimes get a rare problem using the app on the phone.
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Adam Galea
(@AdamGalea1) reported
@Telstra Stick to overcharging and providing a mediocre service.
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TIGER and HAMMER
(@JohnFloris41) reported
@Telstra Crap crap and Diarrhoea
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WheelieGoodGames
(@WheelieGoodGame) reported
@Dizruptor1 @ReasonForBees @Telstra Research is part of my job kiddie winkle. Gauranteed I am a damn sight better at it than you. You had your "evidence"used against you and had a cry. Time to put on your big person pants and admit to the world that you're just scared. There is no shame in that.
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TIGER and HAMMER
(@JohnFloris41) reported
@Telstra Take this **** off stop putting crap on Twitter , does not apply here
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Greg Dyett
(@GregDyett) reported
@brucerguthrie @Telstra I thoroughly recommend Optus 5G home Internet. Modem sits next to a window and there are no issues. No NBN to worry about and no dealing with Telstra!