Telstra Outage Report in Moy Pocket, Gympie Regional Council, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Moy Pocket, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moy Pocket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Telstra
Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Moy Pocket, State of Queensland
Latest outage, problems and issue reports in Moy Pocket and nearby locations:
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bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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macstocks
(@macnizel) reported
from
Sunshine Coast, State of Queensland
@Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?
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Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
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Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
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Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
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Sarah Kneale
(@SarahKneale12) reported
from
Sunshine Coast, State of Queensland
@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
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Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
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Rose Barrowcliffe
(@BarrowcliffeR) reported
from
Sunshine Coast, State of Queensland
@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
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David Monty
(@David12956286) reported
from
Sunshine Coast, State of Queensland
Its pretty poor of Telstra to have such a dismal service at Mudjimba caravan park with 500 people in it 3g one bar most of the time. I had better service a River Heads and thats in the middle of nothing.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
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Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
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John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Duryea
(@EmilyDuryea) reported
@Optus We have spent hrs on the phone to Optus who are unable to fix our internet remotely, 2 times in the past 11 days they have told us they will send a technician to our address both times this hasn't happened and we only found out because we contacted Telstra to ask where the
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Matt Gillard 🎄
(@mattgillard) reported
@Telstra Yes. They said nothing they could do. I am a customer of 15+ years and have the price increase 200% is a bit rich.
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Tim Richards
(@Aerohaveno) reported
@blahblahellis @Telstra Pain in the arse. There must be more that can be done to block them. Maybe the network could verify the number they’re using matches the number they’re ringing from?
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Lana Lovecraft
(@QuiteDisturbed) reported
@nagem67 @Telstra Yeah for like the last week I’ve had mobile data I can’t use and reception that drops out every 10-20 minutes. Need Internet for work on the go and uni work. Not happy, and on hold with customer service for an hour at a time… Telstra is there someone else I can talk to about it?
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Frank
(@FrankieJBroph) reported
Is there any other company as bad as @Telstra when it comes to trying to get through to an actual human on the enquiry line? They treat customers like we are their biggest problem rather than their greatest asset. Another John Howard achievement!
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Marc
(@Virus__) reported
@Telstra Not the bump as it clears it entirely. I've tried the phone on 2 other chargers since & it just doesn't want to charge via wireless. I guess i'll pop into my nearest Telstra shop & ask them to help me, as i've only had the phone 2 weeks!
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Daniel McAloon
(@DanielMcAloon88) reported
@MsRonnyB When I have paid of the phone and telstra contract( about six months) I am shutting down and canceling deleting deactivating my entire online and phone connection presence. NDIS application process makes life pointless for years. I do not need it
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A n d r e w
(@andrewwhiteau) reported
Extremely @telstra that I can get a signal on the peaks of remote Namadgi but Canberra’s Parkes Way and GDE has 3 dead spots.
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KP
(@poppyred44) reported
@Telstra The connect has been restored. The service seems slow.
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Narayansmate
(@narayansmate) reported
@Telstra Moreover sad to say that 10 years ago, my home phone, internet and two mobiles were Telstra. Now, only this service left with Telstra.