Telstra

Telstra Outage Report in Moy Pocket, Gympie Regional Council, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Moy Pocket, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moy Pocket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Moy Pocket, Gympie Regional Council, State of Queensland 09/07/2024 21:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Moy Pocket, State of Queensland

Latest outage, problems and issue reports in Moy Pocket and nearby locations:

  • aussiebigblue bigblue (@aussiebigblue) reported from Sunshine Coast, State of Queensland

    @Telstra Will Telstra be offering the Starlink internet service as one of their products?

  • BarrowcliffeR Rose Barrowcliffe (@BarrowcliffeR) reported from Sunshine Coast, State of Queensland

    @drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…

  • McGregorCourt Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, State of Queensland

    @TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔

  • YaThinkN Noely ⚡️⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇

  • qldtrials Chris Nelson (@qldtrials) reported from Sunshine Coast, State of Queensland

    @Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!

  • SarahKneale12 Sarah Kneale (@SarahKneale12) reported from Sunshine Coast, State of Queensland

    @IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Outbound calls not working.

  • zerohash Justin King (@zerohash) reported from Sunshine Coast, State of Queensland

    Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported from Sunshine Coast, State of Queensland

    @ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    @Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.

  • QueenslandInve1 Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, State of Queensland

    On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇

  • JohnPark_au John Park (@JohnPark_au) reported from Sunshine Coast, State of Queensland

    @Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.

  • pete_goodlet Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, State of Queensland

    @NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!

  • blackiwiroo Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported from Sunshine Coast, State of Queensland

    @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

  • ryanlerch ryan lerch (@ryanlerch) reported from Sunshine Coast, State of Queensland

    @NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.

  • Truturns Les Ross (@Truturns) reported from Sunshine Coast, State of Queensland

    @tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!

  • LadyCBean1966 Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, State of Queensland

    @BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • the_c0ugar The C0UGAR (@the_c0ugar) reported

    @EmmaH1123 We’re with southerphone and don’t have problems. I live in a regional town so everyone’s internet is meh, but they do good deals. We bundles all out comms in to one bill. They use the Telstra network so it like being w/ Telstra but not having to deal with their bullshit.

  • jakeonfarm Jake Hamilton (@jakeonfarm) reported

    @agbyte_leet @Telstra Note the term "appropriate." As defined by who? Telstra? I guarantee it won't be the customer.

  • MickLMZR y'all doomed (@MickLMZR) reported

    I can't believe it's nearly been a month without an ETA on a fix from Telstra The irony they can spend big bucks on adverts claiming they have fast reliable wi-fi when the second it goes down they stuff you over for a month!

  • Oscarthefarmer Oscar (@Oscarthefarmer) reported

    @Telstra How about you do that now Emily? However I understand the local technicians have been forthcoming and honest about causes of performance issues, and as you point out, there hasnt been upgrading.

  • Rayzor_House Raymond Seres (@Rayzor_House) reported

    @Telstra why can’t I see all my services on the My Telstra app? Fix this mistake you made.

  • jakeonfarm Jake Hamilton (@jakeonfarm) reported

    @Telstra Telstra don't consider it a fault as stated before. Scott actually said "deteriorating mobile network coverage is not physically possible." It was at this point I knew the conversation was going nowhere.

  • jakeonfarm Jake Hamilton (@jakeonfarm) reported

    @Martin_Murray1 @Telstra @D_LittleproudMP The network area will be further reduced in 2023 when 3G is switched off to free up bandwidth for 5G.

  • fullstackgay Mark Charlez (@fullstackgay) reported

    @Telstra It all fine now. Not being a Telstra customer solved all my problems.

  • SaturniusMons Shane (@SaturniusMons) reported

    @telstra You changed my account and stole my recharge, wtf!

  • kevinburfitt Kevin Burfitt (@kevinburfitt) reported

    @telstra cable nbn has been down for 10 hours, Foxtel say the cable is down, Telstra outages say 'everything is fine' and 45 minutes on online support gets to "we'll monitor for 24hrs" :-(