Telstra Outage Report in Moy Pocket, Gympie Regional Council, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Moy Pocket, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moy Pocket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Telstra
Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Live Outage Map Near Moy Pocket, Gympie Regional Council, State of Queensland
The most recent Telstra outage reports came from the following cities: Maleny.
| City | Problem Type | Report Time |
|---|---|---|
 Maleny |
Phone | |
| Maleny |
Phone | |
| Cooroy Mountain |
Phone | |
| Maleny |
Phone | |
| Booloumba |
Phone | |
| Maleny |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Moy Pocket, State of Queensland
Latest outage, problems and issue reports in Moy Pocket and nearby locations:
-
ryan lerch
(@ryanlerch) reported
from
Sunshine Coast, State of Queensland
@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
-
Courtney McGregor..Human rights and social justice
(@McGregorCourt) reported
from
Sunshine Coast, State of Queensland
@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
-
Chris Nelson
(@qldtrials) reported
from
Sunshine Coast, State of Queensland
@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
-
Noely ⚡️⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
-
bigblue
(@aussiebigblue) reported
from
Sunshine Coast, State of Queensland
@Telstra Will Telstra be offering the Starlink internet service as one of their products?
-
Les Ross
(@Truturns) reported
from
Sunshine Coast, State of Queensland
@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
-
Justin King
(@zerohash) reported
from
Sunshine Coast, State of Queensland
Time to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
On Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
-
Rose Barrowcliffe
(@BarrowcliffeR) reported
from
Sunshine Coast, State of Queensland
@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
@Pullenvalebirds I've never had any problems with Telstra I must say. But my modem at 3 years old was simply not keeping up. Telstra told me they'll be replacing the modems abt every 2-3 years for free. I've got the updated version now, the one that overrides NBN and power failures.
-
Noely ⚡️🏐
(@YaThinkN) reported
from
Sunshine Coast, State of Queensland
@Niksterisms @BeccaHayne @Telstra Yeah. Not ideal but how else can we watch? Bad enough with what we are talking about now, but add in rugby league, union, basketball, soccer, hockey (field & ice), gymnastics, athletics, state comps you name it... would be enough to fill 🤔
-
Pete Goodlet
(@pete_goodlet) reported
from
Sunshine Coast, State of Queensland
@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
-
Lady C - no not that one🐀
(@LadyCBean1966) reported
from
Sunshine Coast, State of Queensland
@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
-
Adam Williams
(@adamjonwilliams) reported
from
Sunshine Coast, State of Queensland
@ellispeta Yeah get it had the same issue when doing telstra games, a lot of my work toward the end of it was trying to develop metrix to report on for a very successful service with largely intangible benifits
-
Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
-
John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Outbound calls not working.
-
Sarah Kneale
(@SarahKneale12) reported
from
Sunshine Coast, State of Queensland
@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
-
John Park
(@JohnPark_au) reported
from
Sunshine Coast, State of Queensland
@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
-
Queensland Investigations
(@QueenslandInve1) reported
from
Sunshine Coast, State of Queensland
He was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
-
Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️
(@blackiwiroo) reported
from
Sunshine Coast, State of Queensland
@fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Nth Syd Innovation Network
(@NSydInnovation) reported
@Telstra @JonoHerrman if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.
-
zyzzbutstillwoz
(@Embodiedzyzz) reported
@Telstra Look imma be real wid you tom 5 days of no bills ain't gonna fix the lost revenue on my US stocks and my asx stocks you feeling me imma need something more to make me like yeah these fellas care you know what I mean or I be up leaving to like another ISP who be good fellas
-
number13
(@numberthirteen) reported
@Telstra cannot make outgoing mobile calls, have been on hold for 27 mins with no hope in sight. Is there an outage in Bellevue Hill ? Nothing on the page. please help
-
jords
(@jaejtee) reported
anyone else getting extremely slow speeds on nbn in the last hour? @Telstra I’ve DM’ed
-
SaveSydneyfrom$¥DN€¥
(@savesydneyfrom) reported
Ahoy @telstra, why are callers to my mobile getting “You have reached the message bank of a private number” and how can I fix s’il vous plaît?
-
Tanvaras
(@Tanvaras) reported
@Telstra Time and time again this morning, ringing to get cut off, finally get a call back option and you call back and your automated AI hangs up. This is a joke, your service is on a quality of 1/10 I wonder why I continue to use your services...
-
Jonathan Herrman
(@JonoHerrman) reported
from
Sydney, State of New South Wales
@Telstra Thanks, but if you read my post, contacting customer support several times this week didn’t help, hence my resort to social… And many friends saying just go straight to the ombudsman.
-
John Smith
(@jdh00001) reported
@Optus @dougfknsteele If you are an existing loyal customer who ordered an upgrade a couple of days before Optus got around to sending around the $200 device discount, you are treated as an idiot worthy only of contempt and utterly ignored in all complaint proceedings. I'll be moving to @Telstra
-
Simon Colwell
(@simon_colwell) reported
@Telstra No, still just ADSL. I received an Information Summary about the plan I signed up for. I spent an hour this morning trying to talk to someone about it with no success at all. I can't be bothered dealing with this any longer so want to cancel the NBN and stay with ADSL.
-
💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Thanks for the referral to iMessage Telstra chat. Thanks to the unnamed agent who said yes this problem exists with the back end team and we will email you when it's fixed. Then... asked if I deleted the app and reinstalled it.