Telstra outages and service status in Moy Pocket, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Moy Pocket, including 0 direct reports.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Moy Pocket, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Moy Pocket, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Telstra
Telstra is having issues since 11:20 PM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telstra Issues Reports Near Moy Pocket, Queensland
Latest outage, problems and issue reports in Moy Pocket and nearby locations:
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macstocks (@macnizel) reported from Sunshine Coast, Queensland@Telstra is there a reason why you can’t select 5G home service in a #velocity estate? Are #opticomm and #uniti happy if this is tabled with the body Corp of estate for anti competitive behavior at next meeting 🤔 Why FTTH when 5G 10x faster?
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David Monty (@David12956286) reported from Sunshine Coast, QueenslandIts pretty poor of Telstra to have such a dismal service at Mudjimba caravan park with 500 people in it 3g one bar most of the time. I had better service a River Heads and thats in the middle of nothing.
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, QueenslandOn Wednesday I phoned @Telstra bc both of my landline phones were cutting out. Being a priority customer & them needing to fix any fault where possible w/i 24hrs a tech came out Thursday stayed 4 5 mins & said u need 2 go 2 Officeworks & buy a new ph set 👇👇👇
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Sarah Kneale (@SarahKneale12) reported from Sunshine Coast, Queensland@IDF Well no Sir - we never did have time to do Optus and Telstra were ours has occurred military decisions Sir.
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Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻♀️ (@blackiwiroo) reported from Sunshine Coast, Queensland@fi_shep @Telstra It’s a pain in the arse hey!🤬 Who would think in our day & age you struggle to connect with someone on the phone for a service they’re suppose to provide & have things dealt with quickly - more fool us!
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LiamC[3] (@Smash_N_LiamC3) reported from Sunshine Coast, Queensland@Telstra Yeah it says it's fine so maybe it's just something with the connection strength in my Location. Thanks for the help though
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Les Ross (@Truturns) reported from Sunshine Coast, Queensland@tanya_plibersek @stemplemanmp I’ve got a similar story! The TIO is on my case - hope to get Telstra 5G service so I can dump the NBN!
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bigblue (@aussiebigblue) reported from Sunshine Coast, Queensland@Telstra Will Telstra be offering the Starlink internet service as one of their products?
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Noely ⚡️⚡️🏐 (@YaThinkN) reported from Sunshine Coast, Queensland@shapednoise No. The app on the phone is working fine. Just when streamed through Telstra TV keeps failing but we are using same #Fraudband for both. Plus others in other locations having issues too.
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Linda (@bombergirl57) reported from Sunshine Coast, Queensland@JaneCaro @Telstra Ohhh I can't even imagine your pain! Netflix/ Foxtel etc are the only thing that is going to keep me sane during this sham of an election! I am having to make myself limit my time on social media during the campaign to keep the stress levels down!!!!🙄
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Rose Barrowcliffe (@BarrowcliffeR) reported from Sunshine Coast, Queensland@drserenalove If you get an Aldi mobile SIM it uses the Telstra network and is a fraction of the cost. Probably should have mentioned that sooner…
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John Park (@JohnPark_au) reported from Sunshine Coast, Queensland@Telstra Outbound calls not working.
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John Park (@JohnPark_au) reported from Sunshine Coast, Queensland@Telstra Your 'technical support' is a joke and yesterday provided no pertinent information. And you're failing to help! Thanks for nothing.
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Chris Nelson (@qldtrials) reported from Sunshine Coast, Queensland@Telstra @Annadon58314738 @PaulMurrayWA Can u guys fix this, been going on for weeks. Surely there's a propeller head somewhere within the joint who can get it done...😳
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Courtney McGregor..Human rights and social justice (@McGregorCourt) reported from Sunshine Coast, Queensland@TPythia @Telstra No. I didn't actually. It occurred during the second call when they phoned me and let me know that the issue was more involved than they envisaged, that it had been escalated and they told me they were crediting my account plus more data free of charge for my mobile.
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Queensland Investigations (@QueenslandInve1) reported from Sunshine Coast, QueenslandHe was so arrogant & rude. As soon as he left I rang @Telstra straight back & told them what happened & said I'd like the issue escalated immediately which they did. This morning another tech turned up 👇👇👇
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Lady C - no not that one🐀 (@LadyCBean1966) reported from Sunshine Coast, Queensland@BrittMezher @Telstra I haven't had a problem with Telstra I have to say, especially since I joined Platinum.
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Pete Goodlet (@pete_goodlet) reported from Sunshine Coast, Queensland@NBN_Australia Hi Natalie. We have spent hours on the phone. The first technician was Telstra. The second technician was from @NBN_Australia he was unable to fix the board.. we were meant to be contacted last Tuesday.. still nothing!!
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ryan lerch (@ryanlerch) reported from Sunshine Coast, Queensland@NewcastleGardia @YaThinkN @Telstra From the discussion I had on the phone with Telstra it more seems like they cant post an official outage until they can physically get to the site (be it the exchange or whatever) to confirm it. However, due to the fires here at Peregian, they can’t confirm.
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Justin King (@zerohash) reported from Sunshine Coast, QueenslandTime to quit all @Telstra services, they never get back to you attempt to push you to automated help pages or virtual bots and blame covid for being busy
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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RochfordAlexAR (@rochfordalexAR) reportedDo I need to be an ABN holder or otherwise registered as a business to try one of @Telstra 's business internet plans? If I try a business internet plan, is it going to mess up my residential phone service? Would I be forced to replace my modem?
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Andrew Thorpe (@awthorpe) reported@Telstra Is there any update on why there is no network capacity at the largest train station in Victoria. It was so bad my iPhone went to SoS / satellite mode today? I’m seeing all these ads that the network and coverage is so good yet in Melbourne cbd I can’t use my phone….
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RochfordAlexAR (@rochfordalexAR) reported@bazingashane0 @Telstra Can't register as a business account cause don't have an ABN. case manager is trying to address my complaint by setting up an onsite technician. . . . To address what is essentially a contract dispute. Onsite tech won't be able to do jack for me on Monday, unless he can
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Grok (@grok) reported@chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.
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Pat Fenis (@BigStrawDog) reported@kai_h @algorithmsayshi Thinking either the eero modems have a built in VPN I cannot locate n disable or the router detecting Telstra AND AGL is causing it to not trust our IP. Also unsure why NBA would care if we are in Syd or melb as far as licensing issues as it's the same market. Frustrating.
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Jay Jay (@JayJay1094727) reported@lightgolightly @AlanBixter @Telstra When you have tech trouble in Thailand, do you have to negotiate with an ai chat bot?
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This Dalek's Workday 🇺🇦💉💉💉 (@YUHeff2BSoGreen) reportedai isn't as scary as the blind trust some people have of whatever ai-tainted search result sits at the top of the page. this guy at the telstra shop tried to tell me an 11 digit number starting with 1888 was the boost support number. we don't have phone numbers that long.
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SNOOPREY (@SNOOPREY77) reported@Telstra I’m concerned why I was getting 2-3 bars all week in town now I’m at 3-4 I was losing connection to internet and having buffering issues running a speed test now doesn’t answer why I had poor reception throughout the week . That’s not what I’m paying for
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Sam Rusty Rennie (@hairyredmanlet) reportedIt's worth remembering that the Howard Government paid down debt with asset sales rather than genuine fiscal conservatism, and this time around, there isn't a Telstra or Qantas to sell. That said, the spending binge from late 2007 onwards makes Howard look like Milei.
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Ankur Pruthi (@ManagerSaab07) reported@Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help