Telstra Outage Report in Doonbah, Richmond Valley, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Doonbah, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Doonbah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Doonbah, State of New South Wales
Latest outage, problems and issue reports in Doonbah and nearby locations:
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.
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Teri M Official
(@TeriMOfficial) reported
from
Evans Head, State of New South Wales
@Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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SOCIALISM DESTROYS
(@melbourneminker) reported
@Telstra Tell Mr Penn to stop taking customers for granted. When I drop this service I will have ditched Telstra from all of my internet/mobile services. Good luck.
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Jonathan Nicol
(@mrjnicol) reported
In Nov we placed an order with @Telstra to have @NBN_Australia installed in our Melb CBD office. Since then technicians have missed 3 appointments, offering vague excuses about "not enough technicians in the area". When we finally complain, Telstra's advice: cancel the order. 😡
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Colin Hempel
(@ColsMako) reported
@Telstra Have you checked the instructions recently. I don’t get the option to add another service.
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Lauren Martyn
(@laurenmartyn) reported
@Telstra can you get me get my internet on. Or @NBN_Australia can you help me please
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Shmick 🇦🇺
(@_shmick) reported
@JonnoSimpson I need to look into this, but as an existing Telstra and Kayo customer (currently separately) I would assume there’s a win somewhere in this.
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ben davids
(@gnaight) reported
@Telstra @melbourneminker $5 a month for a metered service that used to be unmetered and free. What a joke!
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angielivesforreality
(@angiemdawson) reported
@Telstra ... can you please provide an update on the complete communications outage in the Cape York and Torres Strait regions. It would be appreciated.
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Matt Miller
(@mirrormatt86) reported
Hey @Telstra , I can't connect to the message service in the My Telstra app. I have a msg waiting...
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Laundry Worship
(@Reggi05) reported
from
Brisbane, State of Queensland
@jessdotceee It's a plan to get Kayo subscribers. For Telstra customer's $15 per month. Clearly a long planned move. But yeah harsh if FTA is your only option
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Brett Solway
(@brettjarrah) reported
@Telstra 15 to 30 minute wait?? You have to do better.!.! Is it any wonder you guys receive so many complaints, when your customer service standards are so poor.!.