Telstra

Telstra Outage Report in Doonbah, Richmond Valley, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Doonbah, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Doonbah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Doonbah, Richmond Valley, State of New South Wales 05/13/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Telstra Issues Reports Near Doonbah, State of New South Wales

Latest outage, problems and issue reports in Doonbah and nearby locations:

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @Telstra Thank you Luke, persistence eventually paid off and my query was answered and resolved. These frustrating delays happen far too frequently regardless whether trying to resolve a billing or service issue, or purchase a new item or service.

  • TeriMOfficial Teri M Official (@TeriMOfficial) reported from Evans Head, State of New South Wales

    @telstra WHY can we not speak to an actual person in billing anymore? Forced to use the messaging system for 'efficiency' and having to follow up over and over for more billing overcharge credits I was advised would be applied - Customer Service - NOT! Your system is broken.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JessLarum Jessica 🌻 (@JessLarum) reported

    @Telstra are there network outages in Sydney today? Our service is out but all lights on the box and when we try to join it says the password is wrong?

  • netweb Stephen Edgar (@netweb) reported

    > You also experienced poor customer service for taking so long to have the Change of FNN request to be fixed Again this was recommended by Telstra and I was informed it would take ~1 hour, 2 weeks later Telstra informs me that they cannot provide the service they recommended

  • netweb Stephen Edgar (@netweb) reported

    > Unhappy that your request to retrieve your old mobile service xxxx-xxx-xxx is still not sorted I did not, Telstra Weribbee made this request by creating the internal Telstra complaint 32084511

  • chuppa Steve (@chuppa) reported

    @Telstra I canceled my Home 5G internet service and was told that I would receive an email with a return label. It’s been a week and nothing. What’s the fastest way to get this sorted without dealing with people that don’t know about it?

  • broadacrebabe Karen Baines (@broadacrebabe) reported

    @Telstra 5642 Kielpa and 5632 Karkoo. Might be more but those are 3 homes ive heard about in last few days. This is not an unusual occurence on EP. Landlines die quite regularly. Old infrastructure. But limited mobile signal so this is a safety issue & must be fixed ASAP

  • netweb Stephen Edgar (@netweb) reported

    > You requested to have your Post-paid service xxxx-xxx-xxx to be migrated to the new system so you can use data sharing I did not, Telstra Weribbee made this request by creating the internal complaint 32084511

  • shaeganvishal Shaegan Vishal (@shaeganvishal) reported

    Anyone here a Telstra Plus customer who would be willing to help me purchase tickets for an event that goes on sale at 9am tomorrow? Thanks #TelstraPlus #MUFC

  • P87794158 P (@P87794158) reported

    @mel_wright123 Telstra media is now only on the new yuk exchange. How will poor Lach cope.

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra My modem is still restricted and not functioning correctly. Have I been conned by unscrupulous marketing? Did I need to purchase a new plan? What is the problem? Thank you.

  • kackles74 Kirk (@kackles74) reported

    @Telstra Two days with the new ISP and only one small drop out during consistent heavy rain. Great customer service as well. Telstra have much to learn.