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Telstra

Telstra Outage Report in Wattle Ponds, Singleton, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Wattle Ponds, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Wattle Ponds, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @deeplongstop @Telstra $tls is slowly catching on, but won’t take the inevitable step of shutting down all their “shops” and replacing (re-instating) with accessible call centres! #andrewpennfailure endures!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn And so Telstra has a PR help line manned 24x7x365 based in Australia (because it works) and the help desks are only M-F 9-5am Sydney time! AND DINT FORGET THEY CHARGE MORE than anyone else for this stupidity

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn Telstra has put barriers in place to even the international help desks! Decimated and eliminated ALL AUSTRALIAN based help, what is the use of “crowd support” indeed wtf is it? And even the help desk is a bot! When finally u reach a person via text, the grammar’s unintelligible

  • DJPCTech
    Daniel J. Personal Computers and Technology (@DJPCTech) reported

    @Telstra No. After 6 hours on hold the time was now outside of business hours. I shouldn't have to spend an entire day on hold because Telstra won't answer their business customers. I am now helping the business customer in question transfer their domain and email to GoDaddy/Gsuite.

  • C_Portelli1
    Charlie Portelli (@C_Portelli1) reported

    @Telstra How about some service can’t speak too anyone about getting my email too work absolutely horrendous company too deal with 😡

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn $tls is a doomed investment entity! It’s unsustainable to charge a higher price for an inferior product! Telstra’s special skill is to charge twice for the same nbn or phone line or even entertainment AND make it impossible for customers to get any customer assistance!

  • Qldstew
    Bat’s (@Qldstew) reported from Tweed Heads, New South Wales

    @andy_penn Can I suggest that until Telstra takes customer service seriously you are headed for bankruptcy! You can’t charge twice what competition charge for SAME product, AND have inferior (or in your case NONE) customer service! Why do u believe otherwise?

  • landry235
    Sue (@landry235) reported

    Well changing mums phone over to Telstra hasn’t gone well. She’s in tears because she can’t keep her number and will possibly be with out a service for 10 days while they shut one down and start new one. Guess she’s staying with **** phone company it’s not worth the stress 🤬🤬🤬

  • Qldstew
    Bat’s (@Qldstew) reported

    @deeplongstop @Telstra I can’t even get to speak to someone in the Philippines! These days it’s all via “the bot” and thru a text line. The grammar is appalling, and that guy tried to sell me ANOTHER service to avoid fixing this issue!

  • julerin8
    Julian Barlow (@julerin8) reported

    @Telstra @NBN_Australia The Help function on the Telstra app just bounces me around and doing connection tests (I know there's no connection!). I can't call you as I can't spend another 6 hours on the phone. I wont be paying the bill until you fix my broadband. #NBNfail