Telstra

Telstra Outage Report in St Helena, Banyule, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in St Helena, Banyule, State of Victoria 02/04/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • Mel_Raymond1 Melanie Raymond (@Mel_Raymond1) reported from Melbourne, State of Victoria

    @Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .

  • Tres_Villain Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria

    Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.

  • GriffinMuffin89 GriffinMuffin (@GriffinMuffin89) reported from Melbourne, State of Victoria

    Don't think I'll be streaming tonight. Telstra, the company that owns Australia's fibre network got cyber attacked so yeah.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.

  • SeanMcMM Sean McNerney (@SeanMcMM) reported from Melbourne, State of Victoria

    @Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @Telstra start giving customer support from Australia.. Offshoring does not work all the time

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    @Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?

  • SueDuke1 Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria

    @DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @3wombats Telstra been down, same here back on now

  • briffa_michael Michael Briffa (@briffa_michael) reported from Melbourne, State of Victoria

    Been offline because of a major cyber attack on Telstra. My daughter in law came to my rescue by showing me how to connect onto the 4G network thru my phone & laptop now I can watch my Eels hopefully do a number on the dogs. Sometimes I think that I was born 40 yrs too early.👍🤓

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!

  • quietman2010 Quietman (@quietman2010) reported from Melbourne, State of Victoria

    @Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    @PaulRebec @Telstra When they move there customer service offshore that bound to haopen

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    Telstra been down all morning, just came back.

  • AngeandBarney AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria

    @NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.

  • Oztimmay oztimmay79 (@Oztimmay) reported from Melbourne, State of Victoria

    @AntKaplan @HansOrph Works perfectly! Kids now now annoying me every 5min to fix it. Now, who ran the DoS against Telstra?

  • morgenstern28 gem (@morgenstern28) reported from Melbourne, State of Victoria

    @NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OreganoJeauxns Oregano Jones, Legal Bystander (@OreganoJeauxns) reported

    @Idealaw Wow. I hope he at least sorted out your Telstra issue.

  • M9Billy Billy m9 (@M9Billy) reported

    @elonmusk fix Telstra reception between Bomaderry and Berry please

  • sparamag Sandy Paramaguru (@sparamag) reported

    @AusTeslaOwners I have been using forward and back summon every day to move my car in and out of very narrow garage for last 2.5 years. It had worked every time, using multiple versions of car and App SW. Car is normally connected to home wifi and my app is using Telstra network.

  • rockybalbowie Tom (@rockybalbowie) reported

    @Telstra Have contacted the TIO. Maybe they will help me. 20 year customer.

  • DarkAethyr DarkAethyr (@DarkAethyr) reported

    @Telstra why is it when someone moves into a new place and try to set up a new Telstra service and the previous tenant still has a connection, why is it that we have to wait till that person calls to disconnect. It’s been over 3 weeks and we can’t get internet

  • AussieRock AussieRock (@AussieRock) reported

    @Leo_Puglisi6 telstra has a service that converts text messages to voice

  • Ego_Epikz ShmegoShmepikz (@Ego_Epikz) reported

    Literally just swapped our mobile and home internet from @Telstra to @Aussie_BB took em 2 hours and we are saving almost $200 HOLY ****

  • BrumbyinTahland JohnnyMac (Brumby in Tahland) (@BrumbyinTahland) reported

    Your blocking of spam is not working @Telstra I get at least 5span SMS a week.

  • Ameliaaapog Amelia 🇦🇺🏳️‍⚧️ (@Ameliaaapog) reported

    yeah mum lets switch the internet provider from telstra to ******* TP LINK YOU ******* IDIOT GARBAGE ******* INTERNET

  • cathyearle Cathy Earle (@cathyearle) reported

    @telstra can't add Telstra One number to my iWatch ... have been on support for hours and nobody seems to know how to fix the issue. 1/