Telstra Outage Report in St Helena, Banyule, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Germantown.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Ian McDowall (@IanMcDowall2) reported from Melbourne, State of Victoria
@Telstra hey your nbn not working, 3085
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Quietman (@quietman2010) reported from Melbourne, State of Victoria
@Telstra I live inAscot Vale in Victoria . We have arranged numerous appts with Telstra to have our phone line upgraded for the nbn. On every single occasion since April the tech guys never show up. This behaviour is disgraceful !
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gem (@morgenstern28) reported from Melbourne, State of Victoria
@Telstra Thanks. I believe my problem will be resolved on Monday. If not I will DM.
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g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria
@newscomauHQ @telstra wasn't there to support locals when the jobs were off-shored. Where was the risk management process to deal with this situation. Why would employees lookout for a company that hasn't got their back.
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Sean McNerney (@SeanMcMM) reported from Melbourne, State of Victoria
@Telstra hi, the Binge app just stopped and the Streammotion login has issues. Any ideas?
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gem (@morgenstern28) reported from Melbourne, State of Victoria
@NBN_Australia Spent 48 hours exchanging texts with Telstra. Following advice from private technician connected the NBN box to my laptop. Found ping was good but up and down load speeds were minimal. Telstra then agreed to escalate to NBN but 24 to 48 hour delay. Cannot work without @NBN
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Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria
@SpudBenBean If he,s with Telstra couldn’t use internet today as was down for about 6 hours.
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Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria
@3wombats Telstra been down, same here back on now
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gem (@morgenstern28) reported from Melbourne, State of Victoria
@Telstra Non working internet for 48 hours I need a technician to visit. Business only help from Telstra is text message exchange. Paying top price for NBN cannot work cannot get a technician to work and online service takes hours with only negative outcomes
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Chris Jones (@cpjones44) reported from Melbourne, State of Victoria
Hey @Aussie_BB I have a mate looking at switching to you guys from Telstra HFC. What's the process to transfer and is there any downtime to the connection as the service is being moved? Thanks
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AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria
@Telstra REALLY struggling with you guys right now. My husband and I both took half day off work yesterday and patiently waited for NBN to be connected between 12-5...NO ONE came! I was on the text chat from 1.30pm until 10pm...still no resolution!
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Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria
@Telstra Hi Telstra. I’m having an issue with playing a movie from Telstra TV Box Office. How do I get assistance with this?
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एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria
@Telstra start giving customer support from Australia.. Offshoring does not work all the time
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Melanie Raymond (@Mel_Raymond1) reported from Melbourne, State of Victoria
@Wicksey21 @Telstra @stoobii Same here - in Brunswick and it’s slower than weight loss and unreliable today. No outage listed though .
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Andrew Trevillian (@Tres_Villain) reported from Melbourne, State of Victoria
Looks like the @Telstra issues aren’t over yet. Some sites connecting and others failing on my NBN...
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MP (@matthewpitcher) reported from Melbourne, State of Victoria
@Telstra can I please get some support to replace my handset? I’m in Melbourne and I need my phone to do my job and it’s not currently working. I’ve tried the call centre (closed). Chat line (have been disconnected 7 times). Please help.
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Simone (@simonemonique28) reported from Melbourne, State of Victoria
Hi @Telstra I’m trying to call to speak to someone about my service and I’ve been auto hung up on three times. I’m currently in Melbourne so can’t really visit a store and I need to talk to someone. What is the best way to talk to a person? Thanks
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Sue Duke (@SueDuke1) reported from Melbourne, State of Victoria
@DanielAndrewsMP The lack of power also caused @Telstra to completely drop out in our area. Meaning most residents had no power and no phone reception or mobile data to contact emergency services OR receive emergency messages for over 8 hours. This is a serious issue that needs fixing.
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AngelaBarney (@AngeandBarney) reported from Melbourne, State of Victoria
@NBN_Australia Hi there...who will this number connect me to? Still struggling with Telstra and lacks of resolution.
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gem (@morgenstern28) reported from Melbourne, State of Victoria
@NBN_Australia Telstra has flagged the fault. I cannot undertake business. Why does it take another 24 to 48 hours for @NBN to fix and no phone numbers from NBN or Telstra to discuss . A 5 G tower is being erected in my street. Will slow service push us off NBN to 5G?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨 (@vaughan_k) reported
@Telstra another issue I reported in mid 2020 and so I have to repeat myself as it still hasn't been fixed. If someone doesn't answer the phone a recorded message said "An invalid number was dial which is not part of this service" even those I never dial a invalid number.
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Murray Walters (@Imm_listening) reported
@Jamvanman @RobertTickner @Telstra unacceptably bad.
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ozczecho (@ozczecho) reported
@craigreucassel Special shout out to @Telstra ... apparently a phone company but just try and find a number that allows you to talk to a human support person.
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luke galligan (@GalliganLuke) reported
@Gebbs84 @KeiraSavage00 @23wombat Only after he sold off Australia's gold reserves for 1/3 of their value, then sold off Qantas and Telstra. Economic genius? **** no! Globalist.
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jamvanman (@Jamvanman) reported
@RobertTickner @Telstra Our Telstra internet has been down since Monday, crickets from Telstra. Just hopeless.
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Gavin Dal Broi (@gdalbroi) reported
Telstra air service at Evan’s head is shocking. .7MBpS come one we are in a developed country and paying top dollar. Ridiculous.
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JRC (@JoshCarter_) reported
@Telstra I followed up my mobile internet issues with the online team where they ran me through the same basic troubleshooting anyone can google. I tried to call a number but it sent me an unrelated text and hung up on me. Is there any other way to have this issue looked into?
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Ant (@antfireboy) reported
@benjiz77 ahah wtf how is this real, Telstra standards going down hill lmafo
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Jody (Jodz) (@Jody_Robzz) reported
What a joke. So we're both still working from home and the only solution is the shitty 4g backup on a modem. That I'll be charged $90 a month for. Which I won't obvs be paying. (Ps it was Telstra). Livid.
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A Alba (@Adamalba10) reported
@Telstra Hi. Yes, I established that there was an outage and received information today saying it is all fixed. Restarted my modem and still have no wifi and slow 4G speed