Telstra

Telstra Outage Report in St Helena, Banyule, State of Victoria

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in St Helena, State of Victoria

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in St Helena, Banyule, State of Victoria 06/17/2024 15:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helena, Banyule, State of Victoria

The most recent Telstra outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail

Community Discussion

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Telstra Issues Reports Near St Helena, State of Victoria

Latest outage, problems and issue reports in St Helena and nearby locations:

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra You really think that I will be paying for anything .why should I have to beg to you to get something reviewed when I have been inconvienced by your so called systems and workers .poor form . You call me and earn your profits

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra And now your outages page is not working . Well done @telstra maybe you can pick up a phone and call your customers .

  • hranywhere Martin Nally (@hranywhere) reported from Melbourne, State of Victoria

    @Telstra Telstra has just billed me for tech support please check your bill as they charge for services they promise are free but still don’t resolve your issue what a joke look up Telstra in the dictionary and it says pathetic service supplier

  • royboygash Gary collie (@royboygash) reported from Melbourne, State of Victoria

    Telstra saga part 3. Then we were sent to the back of the queue Possibly the worst service and company I have ever dealt with. Absolutely hopeless. Trying to run a business with no internet for 3 months. Useless organisation @billshortenmp @DavidLeydon1

  • philipb4 Philip Brookes (@philipb4) reported from Melbourne, State of Victoria

    @Telstra You’ve billed - we just can’t see it. You don’t attach it to your emails and we can’t get into it. Even the support guy we spoke to can’t get into it. Then your reminder emails also don’t mention the balance due. I’ve wasted hours on EVERY BILLING CYCLE FOR 20 YEARS.

  • royboygash Gary collie (@royboygash) reported from Melbourne, State of Victoria

    @billshortenmp And Bill did you know yesterday Telstra dropped a bombshell in the core network design contractors by not giving them a contract for design. It’s being done off - shore in India. So effectively hundreds of Aussie jobs gone @billshortenmp @DavidLeydon1

  • royboygash Gary collie (@royboygash) reported from Melbourne, State of Victoria

    @billshortenmp Thanks bill coz I have just been retrenched coz Telstra want to cut 30% off rates of the last contract and will only sign off on that for the new.. how Can any Australian Company operate on margins as slim as these... Telstra is sending families down the drain

  • Tricia52_ Tricia (@Tricia52_) reported from Melbourne, State of Victoria

    @RoseRimmer2 So am I... And as I am a Telstra customer I get to buy some tickets in five minutes and the general public tickets go on sale next week

  • G1NCHY g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria

    @jendudley I had a @Telstra tech over yesterday, his boss joined him for a chat - 60m of chatting 15m of getting actual work done. 20m explaining it's not good job but he'll do it. Hope he made it to his next customer. It only took me 4 appointments and five weeks to get 10mbs

  • lalycia Alycia Hewer (@lalycia) reported from Melbourne, State of Victoria

    @kucrazyfan1 @SuperNetball @magpies_netball @SueGaudion @CathCoxy @ash_braz @aflwomens Awww excellent! Bummed I missed it, wish @Telstra and @SuperNetball would sort out the app glitches....I’ve never known it to crash so much 😭

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Telstra The outages show up occasionally but not all the time. It is out right at the moment for example but there is no outage listed. Our internet used to be so reliable :(

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra Well the is s bloody outage again because some idiot hit something again . This is the second time and why should I have to pay for s crap service when this happens and my daughter will fail. As if @telstra gives a crap .

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Telstra The amount of absolute ineptitude I have experienced with telstra today is incredible. See this so what happens when you outsource jobs at the cost of customer service. You make your entire customer base suffer. ALL I WANT TO DO IS REPORT AN OUTAGE.

  • royboygash Gary collie (@royboygash) reported from Melbourne, State of Victoria

    @billshortenmp Well surprise surprise!! It’s pretty evident now coz Telstra are off -shoring core network design and telling Australian contractors to match Indian contract rates or lose the contract. Aussie jobs Aussie wages not Indian wages takes again libs- never trust a lib

  • fFierce Fierce (@fFierce) reported from Melbourne, State of Victoria

    @Telstra internet is down in my area when will it be back up, 3033

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra I would suggest that you take your idea and put it it somewhere . I don’t want smart arse messages I want my service to be fixed . You have already lost some of our business and will be losing the rest of our business .

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra I already have . This is absolutely just so stupid that you want me to chase you to get an answer . @telstra don’t ask me to pay my bill until I get the service that I pay for .

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra well done on another day of no internet . You can text us about a bill reminder but you can’t fix a simple outage. You update when it will be fixed and you expect me to pay for a service that I am not receiving . #notgoodenoughtelstra

  • KylieJkpayne1 Kylie Payne (@KylieJkpayne1) reported from Melbourne, State of Victoria

    @Telstra And I should expect rude people to be st Telstra too . I have raised my complaint and will be making sure they know how rude you are

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Telstra internet is down daily in burwood Vic 3125, this has to be the 10th outage in the area. We went years with none and now it's almosy every day.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SpoonzyEdits JFT SPOONZY (@SpoonzyEdits) reported

    @stxngzz Hey @Telstra I need help

  • BattenSuzie Suzie Batten (@BattenSuzie) reported

    @Telstra Phil I cannot fit in what I need to say on Twitter. Telstra doesn’t answer the phone and the message service is useless. I ideally need to talk to or email a senior person please.

  • anitaeglitis Anita Eglitis (@anitaeglitis) reported

    @TheDSingularity Telstra's shocking customer service is renowned. For info only: my voice calls to Optus get answered immediately by friendly competent staff, and my Optus wireless broadband internet service provides unlimited data at speeds ~100Mbps or faster (and is way cheaper than the NBN).

  • xx_kiwi_G_xx Quarantini G 🤷‍♀️ (@xx_kiwi_G_xx) reported

    @midii Yeah it’s not common but sometimes I go off the beaten track. This was a while ago but ran into issues earlier in the year also & saw a Telstra SIM at the gas station so picked one up & put it in the old phone. I still need to activate it.

  • Augustajane Augusta Jane (@Augustajane) reported

    @Telstra @bodinp Info on outages is so hard to find. When will Hampton abn issues be resolved?

  • Kri73 Kri (@Kri73) reported

    Credit where credit is due - excellent service from Aimee @Telstra today. She fixed a muddle neither of us made!

  • Ceej1988 Encrypto (@Ceej1988) reported

    @Telstra I've been on with customer service for over 30 minutes and they are unable to help. They gave me the distribution centres contact number who refused to speak to me. Where to from here?

  • traceyytran tracey 🌻 (@traceyytran) reported

    @Telstra How is that helpful for my issue - ofc I know how to connect my Telstra TV to the internet. It’s just the YouTube app alone that won’t launch on the device.

  • bodinp Bodin (@bodinp) reported

    @Telstra No. After 2 hours of canned responses and repeated questions that I’d already answered, the operator linked me to the website to self-serve. I’d like to know how I can get better service than that, but without going in-store to talk directly to a person. It was a bad experience.

  • ButterAgent Butter #Repulse Butter (@ButterAgent) reported

    @stxngzz @Telstra pls I need help