Telstra Outage Report in St Helena, Banyule, State of Victoria
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in St Helena, State of Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in St Helena and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near St Helena, Banyule, State of Victoria
The most recent Telstra outage reports came from the following cities: Melbourne and Burwood.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near St Helena, State of Victoria
Latest outage, problems and issue reports in St Helena and nearby locations:
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@NBN_Australia @Telstra Ended up being a <12 hour outage instead of 4 days. 🥳
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
6.32 Mbps down and 15.3 Mbps up when I use a SIM card for a different telco in my Smart Modem. Telstra 4G backup SIM card is too slow. 0.16 Mbps. Dialup speeds. 😱
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra One time, I was redirected to a tech person, who helped with resetting network settings, but it didn't help. They also disconnected the call post that without any reason. I am trying to get help for past 3 months.
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Nikki Clare
(@Niksterisms) reported
from
Melbourne, State of Victoria
Oh the @Telstra saga continues. So, Telstra won’t issue me a refund themselves. Oh no. I have to go through BPAY and my bank to request the refund. You guys are a piece of work. You have my money but someone else has to refund me. Absolute joke.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra I received an SMS later to expect 4 days of no internet. 💀 I've got a backup service running at full speed through another telco. Best not to put all our eggs in one basket if nbn HFC and Telstra mobile are both unusable while WFH. 🥵 Fortunate that there's overlapping coverage.
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Ade
(@BillieHill64) reported
from
Melbourne, State of Victoria
@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Hope you can help - viktor. DM'ed as suggested. Help with fixing the network issue or help with port out of telstra.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra Yes, 3 times he called, and helped redirect the call to technical support. But the tech person said to check something in the background. Then they disconnected the call without any notice.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Arrrrrrgggg…… I’m like getting **** all data to sustain a chat, just get the boys to reboot the modem and router at the tower please.
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Tony Margaritis
(@sthmel) reported
from
Melbourne, State of Victoria
@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Glenn Hampson 🐢
(@GlennHampson) reported
from
Melbourne, State of Victoria
@PieNorthern Not a bad patch I had a mate who lived and worked up there for Telstra as a linie and he stayed there for decades.
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Brian Humphries
(@rocky1622) reported
from
Melbourne, State of Victoria
@peters_malcolm He sold everything Telstra and let gas go for nothing and stupid media call him good treasurer which bull ****
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DevaDev
(@DevaDev21) reported
from
Melbourne, State of Victoria
@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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XXLR
(@Xiaoxialiu8) reported
from
Melbourne, State of Victoria
@Telstra I was get a good solution from your service team 👍well done ✅
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
Telstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ada always has the Last Word
(@Ada_WitchQueen) reported
ISP: you should expect 50mbps download speed during peak hour internet usage times!! ISP (fineprint): 50% of customers actually experience higher than 25mbps during these hours thanks Telstra! why am i paying you $100 for lies and slow download speeds
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Andy Craig
(@Ancray) reported
Vodafone 5g home internet through TPG absolutely shits all over Telstra and NBN. And the ease of signing up, speed of delivery, and easy set up is awesome. 6 weeks trying to get copper cables run from the house to the pit and bugger all customer service. Telstra and NBN a joke
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Meri
(@merilyn066) reported
@Telstra @elonmusk Can you make a service to the Kimberley reliable?
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Lyle Swithenbank
(@LyleSwithenbank) reported
@Telstra You’re missing the point Shannon, how can I do that if I have signed up to have a handset repayment with Telstra? If I cancel my plan I’ll have to pay out my handset which could be over $2000 depending on the phone and when I signed up.
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sj 🛼
(@xglossd) reported
HOW CAN TELSTRA GET AWAY WITH THIS ****?? 😒
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Lyle Swithenbank
(@LyleSwithenbank) reported
@Telstra Will Telstra change the contract back if CPI reduces? Also I see that there will be another price increase in July 2023. So all of a sudden a contract signed in June 2022 could be $10 more per month than what the customer agreed too. 🤔 - tough sell by Australia’s phone service
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Paradoxa
(@Paradoxa18) reported
@Telstra "The mobile you have called has incoming call restrictions" Really? Two hours yesterday Sorted your lot said. Pants on fire Now you've taken the most useful service of all. Ringing mobile from home. What possible reason?
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Jodez 💉💉💉
(@jodez4) reported
@Telstra They just got back to me 55 minutes later to tell me the bill number seems to be for my account but they can't find the bill. This is the 2nd time (out of 3) in the last month that support has been absolutely ******* useless.
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sj 🛼
(@xglossd) reported
@agentsmart My only problem is there’s no reception in my estate. Telstra has best coverage and I still need wifi calling and my phone still doesn’t ring half the time 😒 The voda sim I had at one stage for a work phone didn’t work at all so had to use my personal phone for work.
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Jane Cadugan
(@rosysmum) reported
@Telstra why did u cut off the internet early from my elderly mother when she changed home phone plan. It clearly was noted it should be 11th July & was cut off 5th July. Now no internet to help Visiting grandkids in school holidays. It will take 24 hours to provision & restore.