Telstra

Telstra Outage Report in Trinity Park, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Trinity Park, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Trinity Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Trinity Park, Cairns, State of Queensland 01/14/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Trinity Park, State of Queensland

Latest outage, problems and issue reports in Trinity Park and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • janee_actually It's Janee Actually (@janee_actually) reported

    @Telstra After being a loyal customer for 15 years I’m about to leave because of this. It is complete BS that you email me to tell me I have used 85% of monthly data in 7 days, but can’t show me when!

  • EricWSeychell Eric William Seychell (@EricWSeychell) reported

    @Dave_Matteo Definitely can help - Different providers buy different amounts of CVC capacity (basically how data they can fit through at once) so providers like Aussie Broadband often provider a better service than a Telstra or Optus

  • Andycee007 Bond the Dog (@Andycee007) reported

    @Telstra Thanks, but that is no good to me Stacy, we are going to cancel all Telstra services, the customer service is disgraceful! Not your fault I know, it is the fault of Telstra & the way they overcharge & treat their customers!

  • Michael55719534 Michael (@Michael55719534) reported

    One thing I'm damn sure of...Australia deserves better than Telstra.

  • JohnHer49389874 John Herron (@JohnHer49389874) reported

    @DrMarkImisides Bad as that is telecommunications is a disaster on a third world measure @Telstra

  • cazjade Caryn Wilson (@cazjade) reported

    Well, that was too much to hope for. @telstra hadn’t even sent out a new SIM card because they’re waiting for the IT team to fix whatever is wrong with the 2nd eSIM they’d sent me. I’m still without a phone service.

  • dortsmaria Maria (@dortsmaria) reported

    @Telstra It’s been down for 2 days. We can’t even get Telstra to acknowledge a fault let alone fix it. I have a case number of that helps?

  • ckmcnally1 Conor McNally (@ckmcnally1) reported

    @DarcieMcDonald @Telstra Only solution I can offer is buy a mobile single that’s unlocked and can be a stop gap for your issue right now.

  • liaopinion Iia Dre (@liaopinion) reported

    @AlboMP @MrKRudd MANY Melbourne homes with no landline since 17July during LOCKDOWN. Too bad for elderly/disabled with no mobile & medical condition. Telstra won't fix til 29/7. They promised fix on 23/7. 3rd world stuff. What happened to USO? So much for critical public infrastructure.

  • lightfootsj C𝟷𝟸.H𝟷𝟾.O 🍀 (@lightfootsj) reported

    @Telstra Your NBN service is so bad. We had perfectly good cable internet. We were forced onto the NBN. Now, during lockdown and homeschooling it keeps dropping out. now not working at all. Why do I pay you money? Please fix the service we pay for. thanks.