Telstra Outage in North Gosford, Gosford Shire, State of New South Wales

@telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?

@Telstra Telstra only help people who fit the tick box profile

Well @Telstra through direct messaging are not going to help my brother, it seems I need to talk to him about being authorised on his account. I pointed out I don’t live close to him and again reinforced that his phone is cut off I cannot speak to him @MRowlandMP

@Telstra any known issues in 2259 area with mobile reception? A few people I know with Telstra having issues with little to no reception.

@Telstra What do you recommend for my internet that's not working? I'm in 2259 (Tuggerah) and connects but nothing is loading? I've restarted the modem a few times and no luck. Using up the data on my phone very quick.

@theobrominated @Telstra They're the ones they flog to fools who believe the earth is spherical, and has an upside-down part.

@Telstra 2261 down too

Biggest comp of my career and you stupid internet isnt working. @Telstra not happy.

Anyone with telstra internet down?

I have my device is a mess and where’s my earbuds for me I went to Telstra and they told me I had 32 devices connected to a business plan and I tried to cancel it they wouldn’t let me an Indian lady Erina fair I rang up when I walked in and said can I us

clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

Trying to talk to Telstra about paying our phone account and jumping through hoops to prove my identity. Like seriously. Who would call Telstra, pretending to be me...to pay my bill. **** sake.

@_sammi06 Don't worry. I'm on Month 4 of dealing with Telstra. Finally caved and submitted a complaint to TIO and apparently someone is calling me before 5pm today

Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.

Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one

Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.

The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra

No wonder Telstra losing market share. No customer service #telstrafail

How bad is Telstra. Can’t get phone answered and so came to store. Told to take a seat 30 minutes ago. Now a group of 5 of us just sitting waiting without a Telstra person near us #anothertelstrafail #Telstra

3 days of being *********** by Telstra. Being honest with the customer doesn’t require any technology. Stop saying sorry ... you are clearly not.

@Telstra Who provides the worst service from a Telephony YES Telstra wins for 10th Year in a row. Congratulations Telstra you have exceeded even your own low expectations

Dear @Telstra, I understand you're sending me a bill for a service I enjoy quite well, but you see, we're all in this together and if you could spot this one, I'll get the next one <3 /s

@LesStonehouse @Optus Oh dear, its awful isn't it - my 96 y.o. mum has troubles too with Telstra and self & husband live remotely where we can only get Telstra (& no mobile) and we can spend months & months without a 'phone ... & we run a business from home. Universal Service? Nightmare.

@Telstra Wifi*** my stupid auto correct

@AlsPatch @LesStonehouse @Optus Many opt in to Telstra due to reach of service only to find they have way too much traffic on the platform and big biz and big media (read Murdoch) get priority of commons segments now most media is digital. Murdoch is chasing Optus Satellite tech contracts, should be stopped!

@LesStonehouse @Optus Few yrs ago Optus was supposed to send new sim card out for my portable modem. Took 6 wks because had wrong address (existing customer 3 yrs) & people got it were away for Christmas. Went into Telstra & got modem within a week. Service not always good but better than Optus.

@LesStonehouse @Optus Even telstra provides free router upgrades if you are a reasonably long standing customer I was with telstra 6 years never paid for a router Change ISPs If she's on fixed wireless skymesh are brilliant and cheap

@Telstra I have not as I am catching up on the work I missed out on last week due to the outage and @Telstra have limited after hours correspondence.

@hotnutbar @LesStonehouse @Optus Out where I live Optus has much better coverage than Telstra with the mobile signal. I used to be with Optus but they absolutely stink with their customer service so my mobile is through amaysim (cheaper and better customer service).

@Telstra @BenFruitTwitch LOL even this response is comically bad. Read the tweet, and send the poor guy a tech. You'd probably know about it if an entire area was out of service for 4 days