Telstra Outage Report in Currumbin, Gold Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Currumbin, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Currumbin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (31%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Currumbin, Gold Coast, State of Queensland
The most recent Telstra outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
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 Gold Coast |
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| Gold Coast |
Internet | |
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Phone | |
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Internet | |
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| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Currumbin, State of Queensland
Latest outage, problems and issue reports in Currumbin and nearby locations:
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra Someone has called me from Telstra. I'm waiting on the phone for technical support now
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
@KeeniMaree Thank you. I'm generally a happy Telstra customer - mobile is fine - but I'm very over having to follow exactly the same script (from the start) with broadband support- multiple times with no resolution or follow up. Wfh, critical to have solid connection! Appreciate the feedback
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Debi
(@Debi98489370) reported
from
Gold Coast, State of Queensland
@RandaltsRandal @Telstra Telstra are providing NO customer service currently. They say they are prioritising. Not sure how when they don't speak to their customers. A communication company that doesn't communicate- what a joke!!!
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Paul Francis
(@pkfrancis) reported
from
Gold Coast, State of Queensland
Thoughts on switching to Aussie Broadband? Am with Telstra (on NBN) and the dropouts are ridiculous. Conscious it'll reuse a lot of the same infrastructure but even the customer service has to be better??!
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@Telstra I love this video @Telstra but I hate yr guts. After having a bigpond email account for about 10 years, for 2 months you wouldn't help me get my bigpond email to work properly. It now sits in my account unused. I have a perfectly functioning #gmail account now #LoveUMarkHumphries
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra help please
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@AndrewVossy @Telstra I’ve had no service at home since April, there constant rubbish excuses, want me to buy antenna for $1100, ombudsman now involved
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@KoparaFallsKid Don't ring @Telstra then. After the automated conversation which takes about 5 mins they direct to their (fu*king useless) website...thereby telling you you are an insignificant customer and then hang up on you.
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🔥 Anne Carlin
(@sacarlin48) reported
from
Gold Coast, State of Queensland
@markhumphries You're great Mark and I appreciate the campaign but #telstra is crap, crap, crap After 2 months of trying to get @telstra to fix my #bigpond email. I gave up and now have a #gmail account. Soon I will be completely divorced from this **** company
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra Email only, but it seems I have to chase info and I get response I’ll get back to you but get nothing back, it’s terrible customer service and I need my mobile service to be working
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@Telstra wanna explain why you’ve linked someone else’s account to my My Telstra account but won’t let me remove it... even when I contact you directly... I take it privacy and customer satisfaction is a secondary concern aye
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@Telstra But you don’t respond to reply, your customer service just isn’t there, it’s pathetic
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response
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jdw86
(@jdw_86) reported
from
Gold Coast, State of Queensland
@OAICgov can you help with @Telstra poor handling of customer data?
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Paul
(@PaulWillo62) reported
from
Gold Coast, State of Queensland
@Telstra I lodged a complaint instore at Tweed on 30th June... still no reply to it?? How long is the delay?
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Dystopian Dirt Cowboy 🤠
(@FlatEarthGang) reported
from
Gold Coast, State of Queensland
@Schoto @Telstra My late mum joined the PMG at age 16. She retired from Telecom -Telstra after 47 yrs. I have her service medal still. I think I’ll bin it. I’m sure she wouldn’t mind. My 80yo mother in law is now thinking about driving from Beaudesert to Jimboomba to sort this out at Telstra shop
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@FOXTEL_Help this service is idiotic! We have just gone thru the endless pathway to access our fox account to watch something on our Telstra tv and the ******* thing won’t work! Why must it be so hard! Are u trying to make @netflix or @Stan better options? They are easier!
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Bat’s
(@Qldstew) reported
from
Tweed Heads, State of New South Wales
@Telstra The bigpond systems are ******! The bill goes up incessantly, the service goes down! I ring to cancel and get shunted to a bot! Sell $tls they are doomed!
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Simon Jackson
(@Cowboy_2526) reported
from
Gold Coast, State of Queensland
@deankittelty @Telstra I’m guessing there complaints or fault team don’t work weekends, I would of thought faults team would be 24/7, there customer service stinks
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Shona Drechsler 🐮🇦🇺🐴
(@ShonaDrechsler) reported
from
Gold Coast, State of Queensland
@Telstra @Telstra_news WHAT THE HELL IS GOING ON WITH MOBILE COVERAGE on Broadbeach, QLD. For the last 48 hours the call connects but you cannot hear anything. FIX IT!! We are paying for your 💩 service!! 🤬
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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jason
(@arianasgoodshit) reported
@Telstra y’all rlly are doing an update to the internet which is making it down till Friday and I have hours worth of online work to complete BY FRIDAY and I don’t get any extra data...
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Adam
(@kels_316) reported
@daro_FINAL @Telstra ABB sells the telstra network
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Ashmita Chatterjee
(@ashmcha) reported
@Telstra @Telstra couldn’t even deliver the modem to the correct address. We had to chase up with StarTrack & they infrmd us that Telstra didn’t put the Unit numbr on the package. We had to reach back and inform @Telstra abt the error at thr end. Customr servc at its worst
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Tedd
(@Tedd111) reported
@72Hallam @kentmadd Have been to several telstra shops over the years and have only experienced good friendly sevice Most of telstra packages are way less than good but that's not a staff issue Try more carrot and less stick
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Julian Barlow
(@julerin8) reported
@72Hallam Post on FB and Twitter. I got better (some) response than 16 hours (really) on the phone to them. Did you know you can't call them now? Great job of zero customer service @Telstra Its the ombudsman for me next, along with about 50 other families in my area.
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Karen
(@kcIMT122) reported
@RandaltsRandal @Telstra They don't always hang up when challenged. The last time I did, I got a frosty "Madam, I am from the tech department. I don't have access to billing info", & he continued to try & scam me. He'd obviously anticipated the question & worked out a plausible sounding reply. >
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Kaye Jones
(@KayeJon32736745) reported
@72Hallam Five months asking Telstra to fix their part of NBN to be connected then discovered wrong modem spoke to different people most days for months technician came said its fixed wasn’t blew a gasket another technician said they all had no idea fixed at last.
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Sofia
(@Klefti) reported
Amazing how when you tell @Telstra on their god awful chat service that you want to disconnect, the person 'chatting' to you magically disappears... can't imagine why.
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supra id
(@SupraId) reported
@72Hallam If you think Telstra is crap, try some of the others. My ISP cannot be contacted at all. I think their last Tweet is two years old.
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Calmette Lahoud
(@KingCalmette) reported
@Telstra AND BTW CHECK YOUR BILLS PEOPLE YOU WILL SEE YOU SIGN UP FOR $90 A MONTH FOR 12 MONTH AND THEN NOT EVEN HALFWAY IN THE CROOKS KEEP JACKING IT UP $91 THEN $94 AND JUST KEEPS GOING I MEAN WTF IS HAPPENING YES ITS ONLY FEW DOLLARS BUT THE CONTRACT WAS A SET PRICE WTF