Telstra Outage Report in Albion Park, Shellharbour, New South Wales
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Albion Park, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Albion Park, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Telstra
Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (41%)
- Phone (36%)
- Wi-fi (9%)
- E-mail (8%)
- Total Blackout (4%)
- TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Albion Park, New South Wales
Latest outage, problems and issue reports in Albion Park and nearby locations:
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Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South WalesTrying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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Ben (@iB3nji) reported from Wollongong, New South Wales@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales@macsween_prue @Telstra Of course sensible people will hang up on you
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Shane Szakacs (@Shane_Szakacs) reported from Wollongong, New South WalesBeen in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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MickintheGong (@MickinGong) reported from Wollongong, New South Wales@PhilGould15 Yes..I think it's a Telstra issue
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Kaan Kaban (@IamKaanKaban) reported from Wollongong, New South Wales@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Marie (@mariewalsh18) reported from Wollongong, New South Wales@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Ben (@iB3nji) reported from Wollongong, New South Wales@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Ben (@iB3nji) reported from Wollongong, New South Wales@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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John Roach (@cambuslangtrain) reported from Wollongong, New South Wales@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Cath L (@Cat41968) reported from Wollongong, New South Wales@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kitt Styx 🏴☠️✨ (@KittStyx) reportedI was really, really looking forward to streaming tonight, but due to a state-wide **** up by @Telstra that will not be happening. Hopefully, this is fixed in time for me to work (from home) tomorrow. If it is, I'll stream tomorrow night <3
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Darren Allatt (@DarrenAllatt) reported@Optus @MRowlandMP @Telstra All I'd like is for them to: 1) Provide indicative charges during usage period 2) Issue Invoice at the end of usage period 3) Direct Debit 3-7 days after invoice Basic Business. not TAKE PAYMENT FIRST, then tell you what you paid them for!
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Darren Allatt (@DarrenAllatt) reported@Optus Hey @MRowlandMP - Optus & Telstra have changed their business models to run like Netflix and not Utility Service Providers. Now, I don't get any transparency about charges BEFORE they are debited from my account. Not even an invoice, until after payment.
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ReplayTheMaster (@ReplayTheMaster) reportedTechnicians from both @Telstra and @NBN_Australia confirmed a line fault and then we get told "working normally" by support staff. And a technician from @Telstra confirmed that all internal wiring within the building is 100% working with no faults to be found.
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Lye Lin Ho (@lyelinho) reported@Telstra It’s now back online. That outage was quite long though.
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chedd (@fatherbeanpepsi) reported@TahanJL @TeamYouTube @Telstra getting the same problem, these *****
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underscore underscore bd joe (@__bdjoe) reportedtook my money from monday overnight , not pretty damn quickly i want my refund , #telstra
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Santi (@zanti) reportedHi @Telstra are you blocking iCloud private relay? All my emails show “Your network settings prevent content from loading privately.”. The moment I turn it off, the messages goes away and all images load.
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ReplayTheMaster (@ReplayTheMaster) reportedHey @Telstra and @NBN_Australia, can you fix the internet at my place? Speeds of less than 1Mb/s for 3 months with dropouts so constant that it can't be used anyway, after a year of less 8Mb/s on a 50Mb/s line. We are being ignored while continuing to pay for our service
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Fionna Collantes #PercyNation (@FionnaYvette) reported from Sydney, New South Wales@Telstra It's updated, I tried everything... it's your Telstra network...