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Telstra outages and service status in Cleveland, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cleveland, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cleveland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telstra Issues Reports Near Cleveland, New South Wales

Latest outage, problems and issue reports in Cleveland and nearby locations:

  • Shane_Szakacs
    Shane Szakacs (@Shane_Szakacs) reported from Wollongong, New South Wales

    Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra All carries have issues there. I just think it’s congested AF.

  • LockAce1
    Lachlan (@LockAce1) reported from Wollongong, New South Wales

    @Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.

  • naomi_t_81
    Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales

    @mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @nick_spurway @Telstra 2019 and you get zero roaming data is plain stupid.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @tuppaware @jono_hayward Worth mentioning though that Telstra have removed that note on their outage page.

  • Cat41968
    Cath L (@Cat41968) reported from Wollongong, New South Wales

    @Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!

  • michael50lodge
    💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales

    @SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.

  • MischNarracott
    Michelle Butterfield (@MischNarracott) reported from Wollongong, New South Wales

    @Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

  • shenmaxiu
    沈马修 (@shenmaxiu) reported from Wollongong, New South Wales

    @Telstra @janehansen2000 This is about cellular and backhaul capacity issues; you already have the metrics on your systems to indicate the issues, @Telstra

  • michael50lodge
    💧Michael Lodge (@michael50lodge) reported from Wollongong, New South Wales

    @macsween_prue @Telstra Of course sensible people will hang up on you

  • MickinGong
    MickintheGong (@MickinGong) reported from Wollongong, New South Wales

    @PhilGould15 Yes..I think it's a Telstra issue

  • roseannebyrne
    💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • BronwynCarlson
    Dr Bronwyn Carlson (@BronwynCarlson) reported from Wollongong, New South Wales

    @Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra

  • dan69rr
    Danielle Moustoukis (@dan69rr) reported from Wollongong, New South Wales

    @Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji
    Ben (@iB3nji) reported from Wollongong, New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • naomi_t_81
    Naomi Elle (@naomi_t_81) reported from Wollongong, New South Wales

    @Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • oliverjanik
    Oliver J (@oliverjanik) reported

    @loftwah I will never understand people who stay loyal to telstra or Optus

  • oohaah_67
    Steph McG (@oohaah_67) reported

    @Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.

  • jagjetfly
    jagjetfly 🐎🐎 (@jagjetfly) reported

    @Mr_Fanta_Pants @Telstra Why did she switch? Aren’t Southern under Telstra, the problems would be the same. With all the issues I had with them at work and home I dumped them 34 years ago. They still think they’re a monopoly.

  • LunacySoft
    LunacySoft (@LunacySoft) reported

    @loftwah Belong is quite good as well and Telstra network

  • Joel_0437
    joel0437 (@Joel_0437) reported

    @boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.

  • kanethesaint
    kane (@kanethesaint) reported

    @eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

  • hasselljpb
    notonlyacocky (@hasselljpb) reported

    I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

  • lord_tizza
    The Lord (@lord_tizza) reported

    And Telstra support said it was a fault, after a hour and a half of trouble shooting. I checked NBN and looks like a service outage in our area - checked a couple of addresses in our road. How long do these usually take to resolve? I was looking forward to a good long weekend :(

  • Teexmachine
    TK (@Teexmachine) reported

    @Telstra @bruzo2 Bruce, just get starlink mate, just as cheap and you have zero issues