Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 11/25/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hugobrown Hugo (@hugobrown) reported

    @Telstra is the network issues in postcode 2223 we haven't had LTE service for week, I tried looking on your website but couldnt see anything. I use telstra card in my laptop. It works fine when I'm in the Sydney CBD

  • pacovision_ Paco | 🏳️‍🌈 (@pacovision_) reported

    @JB_AU @Telstra It's also weird because in so many other parts of the world as phone tech has improved the costs have gone *down*. My *annual* plan with unlimited data in Thailand was A$126 total. In India A$5.40/month for 2gb of data per day. Australia gauges consumers.

  • SteveZdravsti Steve F /Beliefs R useless better 2 accept facts (@SteveZdravsti) reported

    @IanHartley_ ha ha yeah, a lot of Indians are touchy little things aren't they ))) But they quickly recover and get jobs in call centres "Welcome to telstra customer service. How may I be of helping you"

  • PolAg19746971 PolAg 🇳🇱 (GO/FY) 👨‍🍳 (@PolAg19746971) reported

    @elon dude, why is Twitter so slow over Starlink in Australia? You literally own both. If I switch to Telstra 4/5G it works fine…

  • Bron1954 Eleanor AbernathyⓋ (@Bron1954) reported

    Another scam going around. Somebody calls claiming to be from Telstra to alert you that your IP address has been changed from private to public. They try to get you to download an app to 'fix' it. Don't fall for it, any doubts call your ISP.

  • PhilfyBondi Philf (@PhilfyBondi) reported

    @Telstra One of the average 5 per month it seems. I get more texts from Telstra, informing me of outages, than I do from family & friends these days. A premium price for a lemon service. Time now, like many others, to pull the plug on this rubbish

  • mongombo mongo (@mongombo) reported

    @Telstra Several weeks. On wifi to home NBN with Telstra router phone speed is up to 50, but over the air data it is ridiculously slow.

  • charles_haig01 Charles Haig (@charles_haig01) reported

    Hey @Telstra when will the 4G and 5G service interruptions in Drummoyne be fixed? The date keeps changing. It was supposed end at 11pm yesterday

  • barbpar Barbara Cassidy (@barbpar) reported

    @Westpac No. I spoke to a member of your fraud team today. That is your take on the issue. If Telstra submits an authorisation for a 3rd party, you just accept it because it's Telstra.

  • PhilfyBondi Philf (@PhilfyBondi) reported

    @HaiYena @Telstra Like their NBN service, like their phone service like their overall lack of any service whatsoever. It seems many others are waking up to this bowlarks