Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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epis mara
(@epis_mara) reported
@markgibbo So so sad , I worked years ago with Telstra in The Post Office in the very middle of the CBD , worked shifts so left at the latest 11pm , never did I not feel safe 🥲
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Animammalia
(@judolburn) reported
@AlanBixter @Telstra I have it on anecdotal evidence that Telstra customers obtain more assistance by a complaint to the Telecommunications Industry Ombudsman than by a complaint to Telstra
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Calebsfavourite
(@calebsfavourite) reported
@TPG_Telecom @Knig09409192 Geez, can you deliver rural? I’ve had a 12 year battle with Telstra for even slow unstable internet. ****** customer service. Expensive tech. Only approve some brands that aren’t even best on the market.
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Simon Banks
(@SimonBanksHB) reported
@billshortenmp I was in Cairns that night Attended a forum on Telstra and broadband Then went to Senator Jan McLucas' office to check emails We switched on Lateline to catch up on the news Only to watch the awful events unfold in real time Lest we forget
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OIS
(@OisEucalypt) reported
@Telstra The only option is changing provider to a poorer service or going down to a slower plan. Unless you can convince corporate to not go ahead in a time when monies are tough for many. There's little in the account you can look in to.
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Nathan Coverdale
(@NathanCoverdal1) reported
@Telstra As the offer expired due to the delay in customer service calling me back after your technical difficulties I am less than thrilled. I still have not received a call from a customer service manager as I was advised.
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Curry
(@curryxo_) reported
Why is telstra support line so **** all they do isget you to run a speed test
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Nathan Coverdale
(@NathanCoverdal1) reported
@Telstra So far so simple. We then attempted to process the new phone including the payout on my old phone. Telstra were unable to process this payment so the customer service office on advice from his manager advised ge would have to call me back.
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kqvo
(@kqvo6) reported
@FrstyFN @Telstra fix his internet’s you dons
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marie5
(@marie19705) reported
the guy on the phone to telstra was useless now i'm on chat to telstra he's having troubles verifying me as i changed my name years ago so in total i've been seeking help for aqbout 2 hours now...