Telstra outages and service status in Portsmith, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Portsmith, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Internet	11 days ago
Cairns	Phone	3 months ago

Community Discussion

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Telstra Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 20 seconds ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Barry Fewquandie (@BFewy66) reported 1 minute ago from Cairns, Queensland

  @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

• 
  Peter Stefanovic (@PsStefanovic) reported 6 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

• 
  Jamie (@scibidoo) reported 7 minutes ago from Cairns, Queensland

  @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

• 
  Moods Moody (@MoodsMoody) reported 12 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Jake Jeffreys (@jeffreys_jake) reported 26 minutes ago from Meringa, Queensland

  @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

• 
  WogBoy (@WoggBoy78) reported 45 minutes ago from Cairns, Queensland

  @Telstra anyone know what is causing the outage in Torres Strait..

• 
  Kate Cunningham (@KateHamilton88) reported 46 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 51 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 52 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne Jones (@JoanneJ37319580) reported 2 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 3 minutes ago

  @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

• 
  Moses kiweewa (@Moweezy5Moweezy) reported 5 minutes ago

  @Telstra Worst customer care I ever experienced in Australia. Telstra

• 
  Elizabeth Blackwell (@EBlackwell6280) reported 5 minutes ago

  I'm in Brisbane for a bit and I had forgotten how woeful @telstra mobile broadband is in the city. Endless dropouts and slow downs.

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 5 minutes ago

  Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

• 
  WaltzingRNLilydale (@rn_lilydale) reported 5 minutes ago

  @newscomauHQ The 🇦🇺 government does the same, on a much larger scale. Federal agencies (Immigration, ATO etc.) and major contractors have long outsourced call centres, customer service and IT work to the Philippines and India, thousands of roles. Telstra, banks and others do the same.

• 
  BLUE (@BLUE04699289) reported 6 minutes ago

  @KymRob25112 No idea in Qld. But in Sydney Telstra has sadly become the only option. The complete mess up with triple zero calls ( carrier errors) no mistake in that. The tower's aren't coping with this change. Regional with fewer options. That's harsh. Hope 🙏

• 
  Matthew Leaver (@MatthewLeaver93) reported 7 minutes ago

  @Telstra Yes, my ps5 is in a different room to where the modem for internet is. Plus on some apps on my phone it says connection unstable. Never had this problem till now. Do someone need to out and look at the connection or do need to another modem for the rest of the house.

• 
  The Trend Trader (@SixG369) reported 13 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Johnny KO’d (@JohnnyKod9) reported 15 minutes ago

  @Telstra are you having network problems in Footscray Victoria?