Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/07/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • wayfarer6123 wayfarer (@wayfarer6123) reported

    @Telstra no modems for 5G home internet, register interest…Communication is quite broken, no acknowledgement email..ideally should take the orders with tentative timeframes for modem delivery…didn’t like level of information being provided, not something we expect from Telstra.

  • yeld_tamsin Tamsin Yeld 🏳️‍🌈🎶♿ (@yeld_tamsin) reported

    @Telstra ZERO notification of confirmed outage - Lilian Rock NSW "under investigation". Mobile signal is weak so Smart Modem is hopeless. Your tech "tweaking" the mobile receiver on his end is questionable - is this how you train your team to deal with frustrated customers??

  • Nibzeee Bruce Nibbs (@Nibzeee) reported

    The idea of @Telstra customer service is “I’ll transfer you to a colleague who can see our conversation so you don’t need to repeat it…’ Next person “I’m here to help, what can I do for you….” Clicked through 11 hours of this…..

  • matt_aus Matt (@matt_aus) reported

    @Telstra why is your DNS blocking Apple’s hide my email feature on NBN/broadband but works fine on mobile internet? Can we sort out this issue? The only workaround is to change DNS on each device connected to Wi-Fi.

  • TH3B1GV ⭐⭐⭐Madu⭐⭐⭐ (@TH3B1GV) reported

    @ImOneWithTheKop I got ruthless. Telstra, Optus, visit Victoria, 7 & some others that I would probably engage in if it wasn't promoted. After a while I unblocked & it doesn't seem to appear any more. I've cleared up heaps since then & it only ever is the stupid clickbait articles now.

  • TheProficy_OwO ジャック (@TheProficy_OwO) reported

    Australia Post makes the 4 hour wait times to the overseas call centres with Telstra customer support seem fast

  • durutticolumn37 Alan Kennedy (@durutticolumn37) reported

    @AmyRemeikis Telstra treats every one like ****. It doesn't discriminate

  • GlennBold1 Glenn. (@GlennBold1) reported

    Has anyone seen the new Apple/ Telstra commercial, with some **** knows what singing a random Arabic rap song. Y

  • O_Mega_One MegatonneHammer (@O_Mega_One) reported

    @LogPowerslave Holy ****! Telstra has finally plugged Sass into 21st century

  • spiderwebber4 luke webber (@spiderwebber4) reported

    @Telstra Broadband wifi. Get some nbn up our way or something. It’s dogshit all the damn time. I lose work from the internet cutting out all the time. Are you going to come pay my bills because I can’t work?