Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/11/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • sazzie81 Sara Mahdavian (@sazzie81) reported

    @Telstra just wondering if there are still mobile outages in the area code 3186. I haven’t been able to send or receive phone calls for the last 18hrs. And my iPhone continues to search for a network carrier. My NBN, however is working perfectly.

  • MartyTShort marty (@MartyTShort) reported

    @Telstra customer service.... Is this the greatest oxymoron?

  • mheron7 Michael Heron (@mheron7) reported

    @Telstra 3 days and I'm still waiting for my issue to be fixed. You are useless. Unless you can fix my problem today don't bother contacting me. It cannot be that hard to fix

  • PHKnights Para Hills Knights (@PHKnights) reported

    @nplsa_hub Waiting for a RDR post about us despite not playing this week… or maybe Telstra services are still down

  • Spexyyy VGL Spex (@Spexyyy) reported

    @ItsEvanTube @Telstra my internet is down

  • YABOIJIMJOHN JIMJOHN (@YABOIJIMJOHN) reported

    @OvertGGs @Telstra My internet disconnects me every tournament, which is stopping me and my trio from placing, this has been a problem for me for months now and is a problem that requires immediate attention

  • 5n3kBruh loispetefgriffinehehehe@gmail.com (@5n3kBruh) reported

    @OvertGGs @Telstra Helly my internet hasn't been working please help

  • hldz_ hldz_ (@hldz_) reported

    How can it be 2021 and you guys can’t provide a service that is stable for more than a week? @Telstra

  • Boom1979 Craig (Bonsai) Bryce (@Boom1979) reported

    @Telstra Just got the issue sorted... A full 24 hours later. To remove a bogus charge caused by a @telstra "mistake" and terminate my accounts took 24 hours of pushing and asking over and over again. Take note @Telstra if you want a customer to possibly return in the future DON'T DO THIS

  • Bamboozle_04 Bamboozle_04 (@Bamboozle_04) reported

    @OvertGGs @Telstra my internet is down