Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/13/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WassimMuna Wassim Muna +61 (0)474 067478 wassimmuna@gmail.com (@WassimMuna) reported

    **** ABC. **** TELSTRA. #auspol

  • fred1976 James Shelton (@fred1976) reported

    @wtf1official @XPBImages Reading the following... "Telstra wishes to advise that this service is no longer available, please try again later"

  • noozchoozy No prize won (@noozchoozy) reported

    Telstra claim they are improving customer service? When do I get my homing pigeon?

  • KateEmerson88 Kate Emerson (@KateEmerson88) reported

    @Telstra Hi Michelle, As I said earlier I feel it is unsafe to submit specific personal information via Twitter, even in DM. I would prefer you address the underlying structural issues with mgt; that is FTTN fails every few months (old copper) & your/NBN processes are not fit for purpose.

  • JennyAKoenig Jenny Koenig (@JennyAKoenig) reported

    @tescomobile It registered on telstra 3g for a minute or so then I got a message "selected network unavailable"

  • al_is_bored Livvo (@al_is_bored) reported

    @MyRepublicAU you’re doin a grand job! My internet service has been down again for 3 hours, nothing from you. @Telstra @Optus

  • MargMowczko Marg Mowczko (@MargMowczko) reported

    @Telstra It's been months since I needed to contact you to fix my line and the customer service is as bad as ever! I hate Telstra.

  • UndaSthnXiStand Rural AUS Matters! 💉💉💉 (@UndaSthnXiStand) reported

    @FionaLakeAus @Telstra Quite simply, network improvement isn’t keeping up with demand. Infrastructure improvement virtually stopped during COVID, whilst demand exponentially increased schooling/working from home. Pre COVID our data thirst doubled every 16mths.

  • ralphgr51834577 ralph gray (@ralphgr51834577) reported

    @Telstra Sorry - I will not be putting such details on a social media platform (for various reasons) - And besides, you shouldn't be trying to just patch up one irate customer. @Testra should be rather planning to lift its entire game!!

  • TheB00KWarren Book Reviews (@TheB00KWarren) reported

    @Telstra my wife already recovering from a stroke & I’ve already pre-empted this & still had worst result poss. Not dodging bill, jst want a credit applied so I can pay $1900 over next few wks. @3AWNeilMitchell feels my only hope 4 help. ACC #2000106016460 pls re-con us URGENTLY