Telstra Outage Report in Portsmith, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Telstra
Telstra is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Mansfield OAM 🌏
(@JezMans) reported
@challinor_dave @Telstra @Optus Try saying that to a Gov entity…oh wait, you call them and then hang on a call hold for hours…that’s another kind of problem!
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Mani Saini 🇦🇺
(@manisaini009) reported
@Telstra What kind of customer service given by Telstra to there cutting you can think i have my business plan with telstra and my internet facing disconnection issue. I have reported 2 times on 07/03/26 complaint number 127464963 & INC41949847 still not resolved. Nobody contact
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whitefangdragon/threads/bluesky 🇵🇸🇺🇦
(@whitefangdragon) reported
BEWARE!!!!. Been getting some really good phishing emails lately...and I mean really good. They've come so from the AFP, Telstra, Australia Signal Directorate.
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Cdbrown
(@BrowntownBrew) reported
@bluewavedream Do you know starlinks plan for connecting towns to the sat - fibre connection between the houses and a satellite base station with a dedicated satellite. So just connect it to the local Telstra exchange which already has fibre and the town gets much better service than starlink
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Benji Slater
(@bennymcslats) reported
@Telstra It’s not been a short term outage issue. It’s been a problem for an extended period of time. I have customers that come into my office and anyone with Telstra can’t access our app/website due to poor service. Optus and Vodafone customers are fine. I have to provide the clients with wifi details just so they can interact. It’s substandard.
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Benjamin Bavea
(@BBavea) reported
@KendallJenner Optus struggles to cover here too. It isn't as bad as Vodafone, but it doesn't seem to have any better signal than Telstra & they're like double the price. It's in the small hours of the morning when signal drops. One NBN fibre connection between 150 struggles.
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Con Nikitas
(@con_nikitas) reported
@Telstra Is my modem too old , I need to work from home and your issues you stopping from doing my work and getting paid
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DC
(@dcrocetti) reported
@Telstra I lodged a complaint re mobile service in Middle Head Mosman 2088. Told it was being worked on estimated completion monday 8th. We still can’t use our Telstra mobile phones without 10 dropouts a call with awful service. Advised when it will be rectified please.
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Benji Slater
(@bennymcslats) reported
@Telstra Both. One bar signal and the issue is known in the area with Telstra users - suburb is Malvern SA 5061. Staggering to me that we are in an area like this and we have such poor coverage
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Benji Slater
(@bennymcslats) reported
@Telstra Wait, so there actually is an outage? I’m confused. It’s bad all the time anyway, but this is worse