Telstra Outage Report in Portsmith, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Telstra
Telstra is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Jake Jeffreys
(@jeffreys_jake) reported
from
Meringa, State of Queensland
@BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Boorer
(@iES_2021) reported
@DocB__ @iiNet @Aussie_BB We use Aussie BB, they have provided excellent support on Macleay Island. We dropped Telstra after decades of substandard service.
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Finn
(@obamalover_70) reported
Really wish @Telstra would stop telling us to try things on our end to fix our internet when we have everything set up correctly and this is very clearly a problem with either their service or their infrastructure
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Rodw
(@Rodw33381986) reported
@cookerwatch @FannyFitch Depends what 5g network he's on, I'm guessing Telstra, with Vodafone the coverage is shite and signal weak and you'd feel fine by now.🤔
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Yankoz
(@Yankoz3) reported
@NototyrannyNOW @Telstra Did they give you the covid BS excuses...short-staffed...challenging circumstances? Seems to be the mantra of all companies' customer service.
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Graham King
(@GrahamKing16) reported
@WMFB69 @MikeCarlton01 @JasonClareMP Labor wanted fibre to the home, Telstra lobbied furiously too save the copper network to save Foxtel and we ended up with a system most third world countries would reject
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Jack
(@Jack41897444) reported
@NototyrannyNOW @Telstra Telephone companies service in Australia an absolute joke!
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Brad Rathbone
(@bradrathbone) reported
I'm on the phone with @Telstra. 20-ish min wait time (not to bad). Have already been pushed to someone "better positioned" to help with my request. currently at 29:11
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🌏💨🔥💧TurnLeft-2022 😷
(@TurnLeft_2022) reported
here is the latest update with @telstra their tech turned up to fix my internet, demanded access to my bedroom, i said no, they cut off my phone
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Winston D.
(@Winston74471335) reported
@Telstra great, l've DM'd my customer ID and name
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donsparty
(@donstar68) reported
@iiNet @iinet more BS from the worst ISP service I have ever ever experienced and I’ve been with Telstra! Hard to beat but they’ve managed to own that. Another own goal here