Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Singh
(@Sandeep31058330) reported
@Telstra my smart modem 4g is too slow to open anything. Please assist
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Soul Glo Heiress
(@dats_moy) reported
@DazInSydney I'm with Telstra. The problem I'm running into is folks wanting a 24 month commitment but I can't guarantee that I'm going to be around for that long, I'm not Aussie & I have no concrete plans once school is done. My new lease is only for 6 months. Optus has 4G m2m but I dunno.😔
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Haris Varesanovic
(@M3V0t3F0rP3dr0) reported
@Telstra Not at all. No communication whatsoever. I had so much issues with Chat guys to actually organise order and now can’t even get someone to tell me what is going on. My dad’s existing cable service won’t exist beyond 16/01 so this is urgent!!!
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TheWeed 🤬
(@GregRandall1) reported
@chrismurphys @Telstra But do you get the text after, or the request to hang on after the call to give them feedback on how they have done? I’d love to see/hear a compilation of those one day...
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🇦🇺DOC🇦🇺
(@drmeinoz) reported
@Peter90666913 No issue her with Aussie broadband this month. Changed from Telstra coax to nbn and everything was sorted, had to ring twice for them to do something and no issues. Aussie call centre and very happy people. Plus their plan was very competitive and no contract.
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Isaac Cooper
(@Isaac_cooper89) reported
@Telstra Love too. Service isn’t strong enough to open it 🙄
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Peter
(@psg_au) reported
@Telstra I know what the on-going problem is, the NBN are not providing the correct infrastructure to support the networks speeds advertised. 25Mbps DL 9Mbps UP
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bayanburlesque
(@bayanburlesque) reported
telstra sucks
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“Human Stupidity is Infinite”
(@GregoryJaySea) reported
@abcnews The outage lasted ‘several hours’. When there is a Telstra or bank outage, it affects many more people. Taxpayers have a right to expect that welfare payments are not spent on gambling and alcohol.
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matt ryan
(@wookieryan) reported
@chrismurphys @Telstra while they can be painful to deal with they have always resolved my internet issues and they would only charge if the fault is on premise. some times you have to manage them closely to get the outcome you want. other telco options can be worse.