Telstra Outage Report in Portsmith, Cairns, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Portsmith, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	12 days ago
Cairns	Phone	8 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  Moods Moody (@MoodsMoody) reported 7 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Kate Cunningham (@KateHamilton88) reported 13 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 23 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Barry Fewquandie (@BFewy66) reported 38 minutes ago from Cairns, Queensland

  @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

• 
  Jamie (@scibidoo) reported 41 minutes ago from Cairns, Queensland

  @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 46 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  WogBoy (@WoggBoy78) reported 49 minutes ago from Cairns, Queensland

  @Telstra anyone know what is causing the outage in Torres Strait..

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 49 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  Peter Stefanovic (@PsStefanovic) reported 59 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NotLeo (@NotLeo93672775) reported 7 minutes ago

  **** @Telstra, despite what they say, they care nothing of the consumer. **** them and **** thier stupid ******* internet. 🖕

• 
  Ian Webster (@shhsquirrel) reported 7 minutes ago

  @Telstra who can I call as a customer to get free tech support for internet issues? Why should i pay $30 for the privilege? Your auto system via telstra app couldn't detect the problem. The problem is your supplied router is continually dropping out.

• 
  Brooke 👽 (@meowfsy) reported 9 minutes ago

  @LunaFamilliar From someone who worked for telstra, threaten to leave telstra and they will transfer you to the retention call centre in our city. They will fix you up. Works every time.

• 
  Christopher Skjoedt (@Montecscoot) reported 11 minutes ago

  ... no change. hopefully there was an outage and its fixed by morning otherwise I'm going to take this modem to my nearest Telstra shop and tell them about it. It sucks when you pay for a service and you don't get it, then they cover their ***, saying that there's no problem.

• 
  Neville Yates (@Eurocentric) reported 12 minutes ago

  How good is @Telstra message support service? After nine hours, exactly zero of my queries have been sorted. Ring for an operator and you just get another message link. Much easier to disconnect and join another provider.

• 
  Daniel Johnson (@danjohnson1979) reported 17 minutes ago

  @Telstra Just messaged them ... Very seriously considering moving to a cheaper service provider. We shouldn't have to pay for a technician to come out or have to pay for a platinum service to get this issue rectified.

• 
  Lawrence Finn (@Hipcatprintery) reported 21 minutes ago

  @Telstra worth mentioning that I’ve been trying to close my internet and home phone for two months. TIO got in touch with you dingbats & you’ve waived last months fees but you haven’t rung to fix the issue so now I’m going to have to go back to the TIO.

• 
  Vijay Wagh (@viwa_life) reported 21 minutes ago

  @Telstra your customer care is pathetic for the premium you charge for the services you provide. Now, that is no news many would reckon!

• 
  lesley meadows (@Lesley63Meadows) reported 26 minutes ago

  @EmergencyBK If your wifi problem is with Telstra/nbn, contact them here on Twitter. I did the other day after trying for ages to get through on phone and they got it fixed in no time.

• 
  CherryRype (@cherryrype) reported 30 minutes ago

  @melissahoyer I went so Karen that I went to the Telecommunications Ombudsman to sort out the issue. Then I dumped Telstra. Best thing I've done in ages.