Telstra Outage Report in Portsmith, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Telstra
Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Power
(@cmgi79) reported
Thanks @Telstra Network team for sorting out whatever the problem was. Multiple Country NSW MSP customers have come back online around 1:50pm AEST
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Aussies Live Weather
(@AussiesWeather) reported
@Telstra Outage at 5096, confirmed by troubleshooting.
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💧☘️🌱🔥Greymata
(@Greymata4) reported
@hilly_syd @Telstra It’s outrageous that Aust telephone service is now so BAD! For a business to be without a phone service for 5 weeks! And why is the Telstra App now completely useless? Complaints outsourced to India with comms seriously bad. And seriously?! Go to a Telstra shop to give authority?
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Prat
(@CoyoteTango07) reported
@Telstra Can you let me know if there is an outage in the area for Glenfield, NSW 2167? There is no outage showing on the website for the past 2 days but your support staff said there is work being done, but other people in my area are saying their internet is fine.
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alpha
(@alpha49879373) reported
@Telstra can you confirm the outage
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Megan Leed-Williams
(@MegMLW) reported
The irony that contacting a telecommunications firm through the medium of telecommunications is nigh on impossible is not lost on me @Optus For the love of god, how do I get in touch with you people? Can’t even threaten to move to @Telstra because they’re equally terrible
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alpha
(@alpha49879373) reported
@Telstra is there a outage thats effecting business customers?
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NotSuperSibble
(@reubenfarrelly) reported
@Jobe14399836 Yes. My employer has sites at Gilgandra, Ouyen, Ardlethan, Tocumwal and Isis Qld all with NBN links down at the same time and have fallen back to 4G. @Telstra there's something amiss with your NBN services.
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Matt
(@SamSpecter) reported
@Telstra @mytribeof55555 Down in Toowoomba also
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Ian Werner
(@eezywerns) reported
@thegrumpypoof There are other mobile phone companies that use Telstra Network at a fraction of the cost of Telstra. Get onto them. Try Telechoice cheap reliable and Telstra Network. Really **** Telstra.