Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/29/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • inkedarticles InkedArticles (@inkedarticles) reported

    @9NewsAUS @heinkealex Great job Telstra looking after the customer 👊👍

  • Devonhead Honorary Dev (@Devonhead) reported

    @corkedwards84 @Telstra I just went for a walk and seems some towers must be back up cause I had service, but once back home back to SOS or 1 bar of 3G which doesn’t allow anything

  • EurekaJustice @LindaEurekaJustice@aus.social. Vax/Mask/Filter! (@EurekaJustice) reported

    @RedFiddler @winludivine @Telstra It's the same strategy as robodebt: people are current customers so force a change on them, pretend it's better, but it's much, much worse & then make it necessary to have a PhD in Consumer Law to get them to fix it + hrs of free time to spend on circular phone menus to fix it!🤬

  • Emperors_Tailor 💧 The Emperor’s Old Tailor (@Emperors_Tailor) reported

    @smh @bencubby So Telstra, the company which boasted about its "superior data security" after the Optus breach, managed to lose our customer data, WITHOUT any hacker involvement...?! Incompetent idiots. #auspol #telstra

  • taniane79 Peter Taniane (@taniane79) reported

    @Telstra your seem to be idolising QANTAS with your service! Absolutely horrible experience

  • EurekaJustice @LindaEurekaJustice@aus.social. Vax/Mask/Filter! (@EurekaJustice) reported

    @Telstra @RedFiddler That sounds so nice & reasonable & practical when you KNOW you are pushing your staff to push customers onto more expensive plans & then have fundamentally ZERO access to customer support to fix it! It's immoral & takes advantage of people's ignorance of consumer law. Shameful.🤬

  • JackErikHyde Jack Hyde (@JackErikHyde) reported

    @Telstra Any idea when the issues in 3024 will be resolved? Literally can only use my phone if I am 2km from home but my house is a deadzone with the current outages.

  • VickiWoodward Vicki (@VickiWoodward) reported

    @RedFiddler @MmeEmmeline Even better was having to TIO Telstra because their complaint form on their website required an account number that I didn’t have because prepaid. Apparently they have fixed that now. Also: TIO is awesome and don’t be concerned about getting them involved “too early”.

  • ZDelovski Zoran Delovski (@ZDelovski) reported

    @Telstra It’s her mobile phone service… She’s on SOS. What’s that got to do with NBN? Been like this for 2 days

  • StraightshotT 𝙎𝙩𝙧𝙖𝙞𝙜𝙝𝙩𝙨𝙝𝙤𝙩 𝙏𝙧𝙖𝙣𝙨𝙥𝙤𝙧𝙩 (@StraightshotT) reported

    @jodieobrien Far from the first time Telstra has done this! I know many people that have had their personal details made public "in error" & it risked their safety from the violent offenders they were trying to escape from. This is no small issue for those affected