Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/21/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaito_oshino Kaito Oshino 🎮🐈 Vtuber (@Kaito_oshino) reported

    @ArisannaJun i found out telstra was updating the nbn on my street and they never publicly told the people in my street...

  • garigalAnj 🌏💧Anj of Garigal (@garigalAnj) reported

    @gabriellechan @DrRimmer Decades of voting for the Nationals who whinge about urban latte drinkers while neglecting the needs in rural and regional areas. Allowed Telecom/Telstra to be sold and now we all pay extra for poor service and to have our identities sold or left out to be stolen

  • NinjaDave29 Dave (@NinjaDave29) reported

    Who else thinks that the Optus and Telstra ‘data security breach’ story is a croc of ****? And not just another ploy to take us into the next stage of the WEF agenda of control and microchipping.

  • testhandle_ ️️ ️️️️️️️️️ ️️ ️️ ️️ (@testhandle_) reported

    telstra just had a data breach. what is it with aussie companies and **** security?

  • earthma23 LadyBatGirlKimberley 🦇 KevinFederlineIsTrash 🐝🌹 (@earthma23) reported

    @Telstra @joshgnosis @Asher_Wolf You do know employees are human beings with lives? It doesn't make it less bad or better that it was your staff whose lives have now been upended.

  • CallieBuddy Digby’s mum (@CallieBuddy) reported

    @cottonfarmgirl @gabriellechan @Sue0606 We live about 1km from Darwin hospital and don’t have reliable or consistent service. And there’s a bloody great Telstra tower around the corner.

  • manpageman Respecting the virus to own the left (@manpageman) reported

    @Telstra Just publish the url to the form. I shouldn't have to brave your customer service systems just to get a form URL. I'm certainly not spending time on hold.

  • ShyAlbatross79 Bruce Hutchison 🏴󠁧󠁢󠁳󠁣󠁴󠁿⛵⏳🌸😷 (@ShyAlbatross79) reported

    @RuncibleH I guess we are among the lucky few then. No problems with Aust Post in 30 years of business and 10 years retired. Telstra is another matter 😠

  • LennaLeprena Lenna Leprena 🎸🎼🎺🎻🎷🎹 (@LennaLeprena) reported

    @favfavalore I bought a new iPad from @Telstra with a data only plan..it arrived on Monday but it takes up to 7 days for the sim to be activated..how poor is that for service..luckily I run it off my wifi anyway..but it would have been too bad if the NBN went down and I needed the mobile!

  • manpageman Respecting the virus to own the left (@manpageman) reported

    @Telstra Done. This is harder than it needs to be. Your comms people need to understand that having to bother people on social media to find out how to deal with the issue isnt really satisfactory.