Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/17/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterKlages Peter Klages (@PeterKlages) reported

    @thespecialbka Be calm. They’re just trying to scam you. @Telstra is a dedicated customer-service-free zone.

  • s_vangroll Staceyvg (@s_vangroll) reported

    @Telstra Third outage in three days in Carina. First two your support said didn't exist in the logs, but another happening right now

  • Butterf47851204 Butterfly (@Butterf47851204) reported

    @Telstra Complaint 07539869 going on mths, nothing done.Don't have compatible device so can't use Telstra 24/7 app to query.Don't have ability to dm on twitter.Have disability,all contact must be email only.

  • Scraggers Disco Stu (@Scraggers) reported

    @kayosports_help I am having a lot of trouble taking up the Telstra offer for Kayo for $5 a month. When I try the link, it tells me something went wrong. When I contact Telstra, they tell me I have to contact Kayo. Any suggestions?

  • owh Onno Benschop (@owh) reported

    @Telstra This is an ongoing coverage issue at Osborne Park Hospital, has been like this for at least 18 months. Based on me being there every month for a blood test.

  • Mike_D_67 Mike D⛵️💎🌺 (@Mike_D_67) reported

    @Telstra It started about 7:45am and any work colleagues on Telstra were experiencing the same issue. We go from 1-2 bars on 4G to 3G to nothing and SOS only

  • jojolegend Jo (@jojolegend) reported

    @Telstra Is a Business SIP issue a mobile issue ? Could you send me a link ?

  • SquizMakesNoise Squirrel🌏 (@SquizMakesNoise) reported

    @aussiewongm Guess it saves having to update it again when the AAMI deal ends. What’s it got for Telstra Dome... sorry Etihad, damn no... Marvel?

  • jojolegend Jo (@jojolegend) reported

    @Telstra - in SA, is there a SIP outage ? Lost service since this morning and no way to tell

  • Scraggers Disco Stu (@Scraggers) reported

    @Telstra I think because I am already a Kayo customer it won’t allow me to take up the offer. It shows the link, I click on it, then it says something went wrong. I’ve been trying to access the link since March, but after my visit to the Telstra store yesterday I thought I would contact