Telstra Outage Report in Portsmith, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telstra
Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (44%)
-
Phone (36%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (3%)
-
TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
-
💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
-
Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
-
Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
-
WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
-
Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
-
Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
-
🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
-
💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
-
Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Highly educated
(@maio_peter) reported
@HKCapitalAus @Telstra Terrible coverage IN big cities.
-
Christine Lee
(@thesooyunlee) reported
@Telstra The nbn engineer visited us today said telstra engineer will visit us tomorrow. Nbn said it’s the problem with @Telstra and the telstra said it’s the problem with @NBN_Australia. Why cant nbn&telstra engineers come & troubleshoot the problem together?
-
david stevo
(@davidst45426739) reported
Just had a “ call” from Telstra. Country Vic number . Woman said l was having internet problems and l need to speak with a tech . He took me to report in the computer showing warnings. He then wanted me to google ultra view. At this point l said I had to go. He hung up.UV👎🏻👎🏻
-
Dr Wade Kelly
(@wadekelly) reported
@Telstra What does “aren’t conventional numbers” mean? They’re harassing us using your network. Stop them.
-
Claire Isabel ™ ☆ 🐨
(@claireisabel) reported
I wish @Telstra could seriously do something about the daily, spam text msgs that I never used to get... Every day since the beginning of August when that Flubot crap started!
-
Kipplegull
(@kipstergull) reported
@BadGeoBec Telstra treats us like ****. You can set up an alternative and move step by step. I went with iiNet, but check it all out yourself. Do it. **** Telstra. They almost cost me my job, working from home earlier this year, when they gave zero ***** about fixing things.
-
🖖🏾yestiseye
(@yestiseye) reported
@GlenneDrover You can have it shut down. Send a note to Telstra's scammer hotline about the website you were asked to access. They can have the IP of that website blocked within hours. Won't stop them, but it'll slow them down.
-
James Fridley
(@fridley) reported
Honestly, @Telstra has no clue what is going on department to department. One Small Business Support staff says our order was cancelled, and the next says that it is still there. No wonder it is too hard for them to update our address.... O_o
-
Michael Cooper
(@mchlcpr) reported
@Telstra Why do you treat your customers like children asking us to validate contact details,etc? None of my details have changed, and never will. And you are paid on the dot each month! Always have been; always will be.
-
Maree Bell
(@reechie88) reported
@Telstra why can’t I get wi-fi in my house. Wow! This is so far below reasonable service for what I pay. It is continually dropping out.