Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 11/07/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Portsmith, Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Meringa.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Judanne Jude Simpson (@Judanne) reported

    @noplaceforsheep @kipstergull I left Telstra more than 16 years ago for Westnet. I was appalled at Telstra's lack of customer service so searched who had the best and Westnet was the winner. I would never go back! Some other company now would probably be rated higher. Google is your friend. :-)

  • RobinRobinalex robin alexander (@RobinRobinalex) reported

    @blue_sti @noplaceforsheep Have been as my family also with “Westnet” WA company for many many years never ever any problems My son wont allow have Telstra big money what?for poor service mostly! Our costs internet NBN are extremely good comparison toTelstra? My mobile phone with “Boost”(telstra)low cost?

  • NonPuto Non **** (@NonPuto) reported

    @noplaceforsheep I feel your pain, Telstra's lack of customer service was the reason I joined Twitter. I too needed to shout to the void in frustration.

  • Ben_Roberts1977 Ben Roberts (@Ben_Roberts1977) reported

    @Telstra24x7 we have made 3 separate calls over the past 3 days regarding no internet with the promise of a “callback” all of which were broken promises. Overall we have spent 3.5 hrs on phone trying to sort YOUR lack of service! Telstra reference number 10553995.

  • RedJohanna1 Red Johanna 🐝 (@RedJohanna1) reported

    @noplaceforsheep Went to the Telstra shop today to check when my plan had ended. “We can set up another plan but our new system now only accepts direct debit payments.” **** off mate.

  • anthony45052793 anthony, minion field rat of the evil one, edwards (@anthony45052793) reported

    @noplaceforsheep they really are hopeless, and rage inducing, and totally inexplicable. i once had an argument with telstra about the existence of the phone i was calling them from. "no sir, your house has never had a phone, you must be mistake about what you are calling from"

  • Rhino11011 Rhino (@Rhino11011) reported from Newcastle, State of New South Wales

    @kayosports_help The app looks to be working ok. @Telstra let's sort this out with the ombudsment @PatConroy1 our internet is ****

  • triefus Lean Too (@triefus) reported

    @noplaceforsheep Just porting into Telstra - as you have to have them for inland travel.. and not only did they stuff up the order they stuffed up the delivery of the new Sim - No Service - Tech support wasted 6 hrs finally got a human and succeeded in half the order.. bleeding now..

  • PaulajoycePaula Dr Paula Joyce (@PaulajoycePaula) reported

    @noplaceforsheep I so feel for you. Had my own Telstra incident today and I'm reeling from the sheer incompetence. Worse, they do incompetence knowingly and with zero remorse for the fallout.

  • actualeyez 🐀The (Old) Evil One (@actualeyez) reported

    @and_spook @noplaceforsheep Chardy suggests celebration but Telstra never managed to get a Bill correct and refused to issue proper bills - just wanted to provide credits with incomprehensible untraceable descriptions