Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/23/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveInSunbury Steve Coughlan (@SteveInSunbury) reported

    @Telstra That's not my bag. I don't want some poor Customer Service person, who probably hasn't been given all the information themselves, to wear this. That we are in 2021 and can't change a connection speed more than once a month is simply laughable.

  • NGruen1 Nicholas Gruen (@NGruen1) reported

    @Telstra Monday — I’ve just rung them and they’re initating things now God forbid that your TIO team try to solve the problem before they get their paperwork That would never do

  • LuckySlime_ 𝓛𝓾𝓬𝓴𝔂𝓢𝓵𝓲𝓶𝓮 🧡🏆 (@LuckySlime_) reported

    @flatpancakesss i have never had 0 ping in my lifetime that would be the dream but sadly telstra be like 50mpbs is normal and the best they can give me 😭

  • azrobtw Azro (@azrobtw) reported

    @helloofn Telstra follows you tell them to fix my internet

  • SteveInSunbury Steve Coughlan (@SteveInSunbury) reported

    @Telstra Hi Greg, I have been a long time customer on a 50Mbps plan. I was told that I could save money by changing to the Core Plan, at the same speed. This isn't the case, as it is 25Mbps. (1/2)

  • SpoonzyEdits 🎃Spoopy Spoonzerton🎃 (@SpoonzyEdits) reported

    @Telstra need help fixing problems of high ping...tends to happen when my girlfriend comes into the room

  • AshTMel AshT (@AshTMel) reported

    @Telstra I hope Mr @andy_penn might take notice of the actual issues which the customers are facing on the ground. We are given a run around and the issues are never resolved...

  • Brad__73 SwimBig (@Brad__73) reported

    @KiduDj @andy_penn They are looking anywhere, except customer service. Everyone wants less pollution, but surely if Telstra had ‘real’ leadership they could also do the job they collect money for!

  • y8tes yates (@y8tes) reported

    @Telstra your dogshit internet makes me wanna do horrible things to myself, go **** yourselves.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported

    @hugobrown And that's the issue. It's seems we favour companies like Qantas, Telstra etc who were gov owned and we don't want them to fail but it's time they change and instead of preserving the status quo cause it's easier!! I do wish the new airline well though, just like REX