Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Jake Jeffreys
(@jeffreys_jake) reported
from
Meringa, State of Queensland
@BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie S
(@Red_Dwarf) reported
@Telstra your customer support is woeful, rather like my nbn connection. #cablewasbetter
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Jason Ball
(@yarrabear) reported
@Telstra Tech issues aside, your support channels are atrocious. I made three inbound calls, and each one dropped out mid call. I spent DAYS trying to move the issue through MyTelstra app, and the 'send and wait for response' is anathema to actually solving problems.
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Jason Ball
(@yarrabear) reported
@Telstra Still not working, but I finally got a L2 tech to talk to me. Router and exchange don't want to talk to each other. New router being sent to me. Going to scrounge up temp router from somewhere in meantime.
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Will Jones
(@WJ23A) reported
@AlboMP If you hadn’t lost the 1996 election to an unlikeable suburban lawyer, Telstra would never have been privatised and this would not have happened.
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Beez Laine
(@beezknez) reported
far slower than b4 @NBN_Australia what am I paying 4 & costs more I sit wait 4sites Load giveup they DON’T contact me DM I Expect Compensation don’t pass the buck 2 Telstra You Own it Fix It NBN not delivering a Service Promised Ppl Expect No Less #myopinion $Cheating4averageuser
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💧Antifa_Felft
(@felft) reported
@Telstra Price Match the phone and still offer the worst service anywhere! Lol.
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Ben Taylor
(@bennyt27) reported
@Telstra any danger of providing some service when you internet drops out yet again? Help function on app is useless, no one ever responds
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Splenda
(@Thesplenda) reported
@Telstra lovely to see that when Telstra net starts going down no one wants to pick a phone up been waiting for 40 mins now worst service tried app no answer on that hopeless
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Ollie Bown
(@olliebown) reported
So today is finally the day, after three months waiting, today I get upgraded to NBN. Hello Telstra, what's that? NBNco accidentally cancelled my order and put me to the start of the process. Oh ok that's fine. Not a problem. No no happy with that. Ta ta.
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Ben Taylor
(@bennyt27) reported
@Telstra That’s the dead end, message us for more. No one responds, it’s a horrible service to be honest. The planned outage is midnight to 6am tonight