Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/07/2025 21:40

December 07: Problems at Telstra

Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rprsfn reaper (@rprsfn) reported

    @TeamGallium @Telstra my internet is having some issues

  • YoTeaRex TeaRex (@YoTeaRex) reported

    @TeamGallium @Telstra My internet stopped working please help!

  • solveyszn Ars Solvey (@solveyszn) reported

    @TeamGallium @Telstra i got a problem

  • Holtyfnt holty (@Holtyfnt) reported

    @TeamGallium @StrictAU @Telstra i got a problem

  • altrorr altro (@altrorr) reported

    @TeamGallium @Telstra my 4g is slow today?

  • Lacefnt Lace (@Lacefnt) reported

    @TeamGallium @Telstra my internet is cutting out help me out please

  • SnxwAU mako snxw (@SnxwAU) reported

    @TeamGallium @Telstra my nets just broke, how can I fix it?

  • LorryOCE HVN Lorry (@LorryOCE) reported

    @ElixxxROnTwitch @Telstra never knew you worked for Telstra

  • zenoxfnt GLM zenox (@zenoxfnt) reported

    @TeamGallium @Telstra my internet stopped working please help!

  • aayanqt qwertyuiopasdfghjklzxcvbnm (@aayanqt) reported

    @TeamGallium @Telstra my internet is really **** rn how should i do