Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/11/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • davidmhk1 Bergkamp (@davidmhk1) reported

    @FOXTEL_Help @corybernardi @SkyNewsAust it's been via Telstra for the past twenty years? Can you cancel with them them on my behalf?

  • thedishking1 The Dish King (@thedishking1) reported

    @Telstra is the best example in the history of time of a business that takes the piss because they have a total monopoly of a market and therefore know they have to do **** all and will still keep customers and it’s not even close!!

  • PeytonSinsx ⭐ Peyton Sins ⭐ (@PeytonSinsx) reported

    @Telstra I am in an unplanned outage area and haven't had internet for 2 days now. I'm in the chat now but getting very frustrated at how it's being handled. Considering I made it known I struggle to keep focused on the chat due to the length in time between replies.

  • MediocreSix BeyondSix (@MediocreSix) reported

    @Asynca @yngESCO @FangettaPlays I apparently have better latency than you. I got a sweet fttp NBN installation and package via Telstra. And, compared to the rest of the world man - its terrible. Like, phones in the US are faster in both latency and down/up speed.

  • lachlanconnor dorithoe (@lachlanconnor) reported

    @Optus So how about when I’m working in the CBD and I still have full service but can’t load a facebook comment? How come Telstra was able to provide me reliable coverage the whole way home on the train?

  • lukeb1961 𝖏𝖔𝖎𝖓 𝖙𝖍𝖊 𝖍𝖊𝖎𝖘𝖙! (@lukeb1961) reported

    @NBN_Australia @Arwen1951 Comedy GOLD. Dozens of Hazelbrook people have NBN boxes clicking and flashing red, while NBN's idiot status page says nothing is wrong. My Telstra "provider" idiot page automatically contacts NBN and it says TWELVE days before your laughable 'service' can attend.

  • Ticcer Ticcer ☣️🇦🇺🇳🇿🇬🇧 (@Ticcer) reported

    @Telstra Right now, I have ZERO good things to say about @Telstra. Lying, useless, lazy, staff who don't communicate, can't solve simple problems, don't know what to do, can't tell me anything, break commitments. Situ' STILL unresolved. Sick of it!!!

  • Infinitynight17 мєℓιѕѕα (@Infinitynight17) reported

    @Telstra bro can you deadass get ur **** together? I’m paying for a service I’m not even getting.

  • KF24018583 KF (@KF24018583) reported

    @Telstra our internet was disconnected in error when we transfer to NBN, first order was cancelled, spent 1 hour to put 2nd order, promised a fast track and 4G to be on asap, now 2 days in, still nothing, and 2nd order could not be found by your customer rep. What a joke!

  • PeytonSinsx ⭐ Peyton Sins ⭐ (@PeytonSinsx) reported

    Anyone wanna send me some credit? ******* @Telstra have an unplanned outage in my area and it's nuked our internet. Don't have data and the useless ***** redirected me just before close of business. All I wanted was some data so I can play games. 😭😭 Beem It: @PeytonSinsX