Telstra Outage Report in Portsmith, Cairns, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Portsmith, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	9 days ago
Cairns	Phone	8 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 4 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  WogBoy (@WoggBoy78) reported 4 minutes ago from Cairns, Queensland

  @Telstra anyone know what is causing the outage in Torres Strait..

• 
  Peter Stefanovic (@PsStefanovic) reported 12 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

• 
  Moods Moody (@MoodsMoody) reported 25 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Kate Cunningham (@KateHamilton88) reported 30 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 51 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Sareff (@MarkSareff) reported 2 minutes ago

  Hey @telstra. Need some help from technical people pls. Been talking to your people for 15 days. Ageing, ill mother in Cape Town has a new phone number. No Telstra phone can dial it successfully. Not landline, not mobile. Yet a @VodafoneAU mobile can. Can you fix it?

• 
  Samuel. (@15woody20) reported 7 minutes ago

  @Telstra Didn’t really need a response Greg. It’s been explained to me by your customer service team multiple times, but that doesn’t make it any more acceptable. Nobody wants an individual invoice for every single day of their international day pass, but don’t let that stop you.

• 
  DarAntaris (@DarAntaris) reported 9 minutes ago

  Finale; eventually get through to spend the first 2/3rds of my 15 minute conversation with the Telstra representative declining their attempts to upsell the service I was trying to cancel and the services I currently have.

• 
  Oji (@Oji10858621) reported 13 minutes ago from Gold Coast, Queensland

  @VodafoneAU After ditching #Vodafone broadband to my mother's house...for terrible service and drop out after drop out and not a phone call to her...#telstra called today to update us on the Gen 3 modem and more. Not 1 drop out yet since Friday. This is service is so welcoming !

• 
  Travis Rich (@richtravis) reported 13 minutes ago

  @Telstra The issue is with the Warriewood Telstra store selling us the wrong product. I had to get on the phone again with You yesterday and only received a credit for what I pod for. Not my 7hrs of time wasting. Still no phone or watch connected. Really upset.

• 
  🕷 🏳️‍🌈🔭🌠🤓 miss rey's 🏏 on pelennor fields (@miss_reys_mind) reported 14 minutes ago

  @Telstra its not working

• 
  Troy (@ItsYaSoyBoyTroy) reported 15 minutes ago

  I was gonna hang up on telstra until the insentient apathetic machine told me that my call was important to them

• 
  Beechmere (@Beechmere) reported 16 minutes ago

  @Telstra outage here in Kingsgrove NSW since last night. Any update on when it will be fixed?

• 
  DarAntaris (@DarAntaris) reported 16 minutes ago

  Trying to cancel my internet; A @Telstra Story. Call via their app, says the robot voice. Ok says Dar... It then hangs up on me after 30 seconds.

• 
  Tony Rizzotto (@VinniesCasula) reported 17 minutes ago

  @Telstra I have been in contact with @Telstra thru this service and they have told to wait until the problem is fixed.