Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/12/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported

    @jindivik @MarkThommo352 @Telstra Have done that. I recently upgraded to 5G. Thinking the main problem may be that I am in a ground floor unit surrounded by taller buildings so signals drop out or weaken.Surely there is a solution.

  • korellup Rob Warburton🐑🌾💐 (@korellup) reported

    @Iain78225333 We can see the @Telstra tower 2km away from the house and the internet was rubbish, Less than 1 Mbps. It was good 12 months ago but they’ve turned the tower down. I’ve canceled all Telstra mobile accounts and now only boost $20 pre pay. Save $400/month.

  • strembickyj Стремьіцкій (@strembickyj) reported

    @Telstra How about senior citizens that are not tech savvy, how do they contact @Telstra without the app, extremely poor service delivery for one our most neediest group

  • lants Lants (@lants) reported

    @DrRowanBrookes @simongriffiths Telstra has been utterly terrible in Rye. Both home internet and mobile coverage.

  • Phil_K3n_Seb Phil_K3n_Sebben (@Phil_K3n_Seb) reported

    @Telstra Correct. It does. Talking to a few others who live nearby, they are all having similar issues. Sounds like the tower works have gone wrong.

  • coburn64 Matt 🔞🇦🇺 (@coburn64) reported

    I find it both interesting and sad that my 4G mobile hotspot on Telstra provided a much better streaming experience last night (as in very minimal frame drops) than my NBN Fixed Wireless service. I dunno what’s going on but my NBN hates uploads it seems.

  • owh Onno Benschop (@owh) reported

    @Telstra when will you finally fix your network at the @karrinyupcentre? Your coverage is atrocious throughout the centre, to the point where people need to leave the building to use your network.

  • Phil_K3n_Seb Phil_K3n_Sebben (@Phil_K3n_Seb) reported

    @Telstra I've tried both. I was out of my local area yesterday and it seemed to work fine. Only whilst around the house. Hasn't been an issue pre-dating the very recent tower work at Wadalba.

  • OmegaKTTN Th🅰️t We♊️rd K🆔 (@OmegaKTTN) reported

    @trixiemattel Telstra* Ay **** you Siri. 😐

  • Phil_K3n_Seb Phil_K3n_Sebben (@Phil_K3n_Seb) reported

    @Telstra Hey. I've got no mobile data and 'Emergency Calls Only' for the last 2 days. Online shows no local issues. House internet is fine. Tuggerawong 2259