Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/31/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • guerrilluminati CIARAN (@guerrilluminati) reported

    @ursulaheger Every couple of days I get someone claiming to be from Telstra with an Indian accent saying that there has been unusual activity with my broadband & to download the @TeamViewer app so they can fix it. If you know what that app is about you will know they are scamming you big-time

  • 5150Crispy Dan Crisp (@5150Crispy) reported

    @apware @RoyDT Must be just random @kayosports crap as our Telstra T box was fine for pies saints game

  • niall_bigscreen Niall Ginsbourg 🤷‍♂️ (@niall_bigscreen) reported

    Naturally all the help/faq pages on the Telstra site are worded around customer having their overpriced international roaming pack enabled - so that's been not much assistance at all.

  • rileypdf (@rileypdf) reported

    @Telstra why does it take over an hour wait time on the phone to get some help from you guys???😭😭😭

  • FruitieRAZZA FruitieRL (@FruitieRAZZA) reported

    Like. At this point, this is me ranting about same the thing over and over again. But. **** Telstra for being so ****** inconsistent with FIXING INTERNETS!!! We have a new modem but now it’s not connecting to it. Now I have to wait till sometime, this ******* week. Thanks Telstra

  • prue_addlem Prue Milgate (@prue_addlem) reported

    @Apple @telstra at least when I begged you to just shut it down so they couldn’t keep our only photo memories you could have helped. I don’t care about you claiming to have privacy guards. They have failed me. Protect my kids at least.

  • StevenB22750266 Steve Baldwin (@StevenB22750266) reported

    @celestekennedyy Yeah they were trying to push it at Telstra. And get us to change from Foxtel . As there were not many on it. But my friend said it was crap as. I have heard a lot on here since the start of the season .

  • jmckeez Jenny McKee (@jmckeez) reported

    @kayosports @afl @Telstra Kayo has been crap to watch #GatherRound sound kept dropping out, glitches galore, network error,and heaps of pixels. Didn't matter how I watched it and apps are up-to-date. Heaps of bad comments in Twitter. Must be fixed next year.

  • Kayezee71 Kaye Bishop (@Kayezee71) reported

    I'm wanting to go back to being a Telstra customer, I need a new phone and tablet as now our of contract with current provider, what deals or bundles are there. Currently getting 110 GB shared data between phone and tablet but need more. Thank you @Telstra

  • apware Andrew (@apware) reported

    @5150Crispy @RoyDT Was terrible today for me on Telstra tv box, had to reset several times when it kept getting stuck in a time loop. This was the st Kilda pies game.