Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/27/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portsmith, Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • vEternity_ Eternity (@vEternity_) reported

    @Telstra @AmHardBro Mitch here lives in the same suburb as me and we’re getting the same problem. Can guarantee this isn’t a hardware issue like I was suggested in dms

  • Pragmaticaust Pragmatic Australian (@Pragmaticaust) reported

    @Telstra Hi Matthew… patience long gone with a long list of Telstra issues … but appreciate as an individual it isn’t your fault…. And no doubt you are embarrassed to work for an organisation with such a poor record and delivers such poor performance …but understand we all have to eat

  • cj_in_aus CJ (@cj_in_aus) reported

    @Telstra my NBN discount is expiring, but I can get cheaper NBN as a new Telstra customer. Call centre could do nothing. Shame I have to leave Telstra after 25 years 😢

  • dja613 David Abulafia (@dja613) reported

    @GladysB Telstra is more expensive than tpg. This is a bad move

  • keep__left 💧keep__left (@keep__left) reported

    @RyanWil62993886 You are an idiot. Seriously stupid. He’s a long time friend to John Howard. More recently, there was a huge outcry over the Federal Government's insistence that Cousins - a long-time adviser and friend of Prime Minister John Howard - join the Telstra board last October

  • Phil98529731 Phil (@Phil98529731) reported

    @AGW_Emergency It’s the same with all government owned utilities that have been privatised. Telstra is a good example. Australia would have a first class fibre network to most homes & businesses if the government hadn’t privatised Telecom Australia, just to make a few quick bucks.

  • fivewalls DJ LEON BOTSKY 🎙 (@fivewalls) reported

    @Telstra Thanks Elms, I already know what they will say, they want full payment before service can be restored. Just though everyone should know what a terrible policy this is, although I’ve been a customer for eight years, I’ll be switching

  • mel_giancarlo Mel en Suisse (@mel_giancarlo) reported

    @GladysB That is a terrible press release. It sounds like Optus is just whinging about Telstra getting an advantage in the market. If Optus really cared about regional Australia, you "throw money" at it, Gladys!

  • jasons_tweet Jason  🇹🇼 (@jasons_tweet) reported

    @Telstra Sorry I mean Internet Mobile signal. When I woke up about, would have happened during the night.

  • Wonderwoman1967 Mandy (@Wonderwoman1967) reported

    @Telstra I have. Seems theres a fault...still not showing online. And today i get my bill for service? Wonder what happens if i dont pay it...not like im getting what I'm paying for!