Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/04/2025 15:30

December 04: Problems at Telstra

Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • msepulvedv Ma Olivia Sepulveda (@msepulvedv) reported

    @Telstra hi I am boost client but now I have a prepaid with you how I can cancel the service with your company?

  • kouky Michael Koukoullis (@kouky) reported from Melbourne, State of Victoria

    @stevelikesyou what was the name of that mobile provider on the Telstra network again?

  • ausuanmi Uanmi (@ausuanmi) reported

    now in Broome, 4 bars 4G. Download speed 1Mbps, upload speed 4 Mbps. WTF is wrong @Telstra Why is the throughput here so poor? #broadband #ausbiz #telecom

  • aubreyhamlett Aubrey Hamlett (@aubreyhamlett) reported

    @Telstra Hi team, I’ve had 3 calls in the last week, from different people saying they’ve missed a call from my number? I haven’t called these people. Help?! Thanks!

  • JudyOdom79 Judy Odom (@JudyOdom79) reported

    I need some help from Telstra

  • ripoldmate sean (@ripoldmate) reported

    @RectOCE @Telstra Damn 😢

  • Erinkyan Erin Kyan (@Erinkyan) reported

    Just went into an Optus store and Lee told the front person "I'm a dissatisfied Telstra customer that wants to switch" and I've never seen a sales person's eyes light up so bright so fast hahaha

  • wdverocks666 Jonathan Green (@wdverocks666) reported

    @CodeYTBlynk @Telstra I was able to recover banned account with the help of @craig_cyber on Instagram. He is trusted and legit. Contact him. Am sure he will help

  • emptycab Ed Healey (@emptycab) reported

    telstra just took money from my bank account without my permission!!!!!!!!!!!!! i never sign up for direct debit,yet they decide apparently to just do what they like!!

  • Coldogs Coldogs. (@Coldogs) reported

    Gee @Telstra help is something special, I tell them our internet is slow & they say nothing to worry about, we checked & the connection is good so all ok 🙄.