Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Evelyn
(@mika_capt) reported
@BrittMezher @Telstra They are the worst. I’ve almost had breakdowns dealing with their merry-go-round customer (lack of) service. In the end I give up and end up where you’ve got to today.
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OIS
(@OisEucalypt) reported
Today was not fun. Manager and coworker was away. I'm having to assist students, answer calls, explain for the n'th time to support that the need to resolve a google/telstra issue, solve helpdesk tickets, repair laptops, provision equipment, instruct behaviour management...
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Lord McBain 💎
(@Stevemcbricho) reported
@thecattery @Telstra @SamsungAU This is feeling like a repeat episode of was it a Fitbit or something like that you had issues with?
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TheSoxMan
(@thesoxman23) reported
@Telstra Hey, have called your business support team about a disconnection 5 times today. Each time I'm put on hold then get hung up on. They never call me back despite having my number. Absolute disgrace. Have a business here with no internet and been offered no help!!
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reidco
(@sundarbanstiger) reported
@BrittMezher @Telstra The Ombudsman will usually get this stupid company to act....
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Maidenwarrior of The Sewer Rats
(@BrittMezher) reported
@toecutter789 @Telstra Christ how annoying. My kids school just addressed an invoice to me as ‘Mrs’ at my ex husband’s address. Divorced for 8 years. We were divorced when the kids were in Kindergarten and Yr 2. They’re now in Yr 8 and 10. Still the school can’t get their **** together.
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Sammy_79
(@1979_Sammy) reported
@BrittMezher @Telstra I have found Optus to be very good with any problems, still some wait times when calling in, but generally very good.
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Denizeevett
(@evett_denize) reported
@BrittMezher @Telstra I will never deal with @Telstra. Not since 2008 when they left my elderly mum with no phone for days because THEY messed up her bill...never again!
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Maidenwarrior of The Sewer Rats
(@BrittMezher) reported
@1979_Sammy @Telstra It’s never happened in 8 years. Why now, they’ve got two email addresses for me, neither of them anything to do with my ex husband. So annoying.
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Sammy_79
(@1979_Sammy) reported
@BrittMezher @Telstra The staff should be able to change your details in the systems though? Seems strange. I have moved seven times in ten years so constantly had to check and re-check addresses which the call centre were able to do. Telstra does sound broken.