Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/06/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Red_Dwarf Rosie S (@Red_Dwarf) reported

    @Telstra your customer support is woeful, rather like my nbn connection. #cablewasbetter

  • yarrabear Jason Ball (@yarrabear) reported

    @Telstra Tech issues aside, your support channels are atrocious. I made three inbound calls, and each one dropped out mid call. I spent DAYS trying to move the issue through MyTelstra app, and the 'send and wait for response' is anathema to actually solving problems.

  • yarrabear Jason Ball (@yarrabear) reported

    @Telstra Still not working, but I finally got a L2 tech to talk to me. Router and exchange don't want to talk to each other. New router being sent to me. Going to scrounge up temp router from somewhere in meantime.

  • WJ23A Will Jones (@WJ23A) reported

    @AlboMP If you hadn’t lost the 1996 election to an unlikeable suburban lawyer, Telstra would never have been privatised and this would not have happened.

  • beezknez Beez Laine (@beezknez) reported

    far slower than b4 @NBN_Australia what am I paying 4 & costs more I sit wait 4sites Load giveup they DON’T contact me DM I Expect Compensation don’t pass the buck 2 Telstra You Own it Fix It NBN not delivering a Service Promised Ppl Expect No Less #myopinion $Cheating4averageuser

  • felft 💧Antifa_Felft (@felft) reported

    @Telstra Price Match the phone and still offer the worst service anywhere! Lol.

  • bennyt27 Ben Taylor (@bennyt27) reported

    @Telstra any danger of providing some service when you internet drops out yet again? Help function on app is useless, no one ever responds

  • Thesplenda Splenda (@Thesplenda) reported

    @Telstra lovely to see that when Telstra net starts going down no one wants to pick a phone up been waiting for 40 mins now worst service tried app no answer on that hopeless

  • olliebown Ollie Bown (@olliebown) reported

    So today is finally the day, after three months waiting, today I get upgraded to NBN. Hello Telstra, what's that? NBNco accidentally cancelled my order and put me to the start of the process. Oh ok that's fine. Not a problem. No no happy with that. Ta ta.

  • bennyt27 Ben Taylor (@bennyt27) reported

    @Telstra That’s the dead end, message us for more. No one responds, it’s a horrible service to be honest. The planned outage is midnight to 6am tonight