Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Portsmith, Cairns, State of Queensland
The most recent Telstra outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Rison ✘ΡΙΣΤΟΣ
(@AdamRison) reported
@NBN_Australia It was on Telstra's end, the Telstra tower here had an issue with it and had a crew here trying to fix it all day and they were successful. Thanks for contacting me though because Telstra didn't get back to anyone. @Telstra you have the worst customer support and communication.
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Taleah M
(@TaleahmMarie) reported
@Telstra @andy_penn A simple matter like this should not take months to solve. I should not have to be on the phone for endless hours and no resolution. I should not be hung up on by complaints staff. I am seeking legal advice tomorrow and again I should not have to do this.
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Harold
(@Harold36089778) reported
@FreddoFrog11 That's buying at the telstra shop. Now think about how competitive the industry was over 40 years. Every company wants to cut costs and improve manufacturing to make a better, cheaper phone. Prices always went down, old phones got replaced with better ones. What about schools?
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Young
(@Young68058612) reported
@Telstra NEED TO CLOSE ACCOUNT - Why is it so difficult to close an account? First the tech support, and now this? Already been through 5 different chat staffs but their responses were so close and one just said his shift ends in 5 mins so he couldn't help. Ridiculous!
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra Clearing hasn’t worked. Same issues continue. 2:40 on hold.
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Zahrah Aliyah
(@ZahrahAliyah) reported
@Telstra hi there, I've tried to use your chat feature on your website for technical support however I haven't had an agent log on any time I've tried. Is there a problem with it this week?
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B0ltr
(@B0ltrFN) reported
@GeckoFNT @Telstra same i had the same problem last night and today, @NBN_Australia what ******** r u doing
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tbn97™🏴
(@tbn97) reported
@UguR_TR06 @Optus Cancel the order and move to @Telstra - you’ll be dodging a bullet.
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St Mary MacKiller
(@StMaryMacKiller) reported
@Telstra Srsly? 3 hours? Who else are they helping? Is there only@one operator? And automated help is unable to answer me.
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Senior Sources
(@sensources) reported
@Telstra So Telstra sends a bill which is paid and then the next day suspends the service because they want you to go to the NBN but don't give you any prior notice of the suspension? Then you ring. And have to wait an eternity. So I paid my bill for what service?