Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/01/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Minus777 Peter (@Minus777) reported

    @Telstra Don't bother. We just got an email saying congratulations on the upgrade that hasn't happened. You need to sort out Telstra. Nothing I can do to help.

  • iBosch Amanda Bosch (@iBosch) reported

    @Telstra - Concerned resident of the northern rivers. currently i have power, but am unable to drive anywhere with surrounding roads flooded. If the power goes out, i will be unable to make a phone call with no coverage. The poor residents of Lismore & other suburbs need you to..

  • OwenLoney1 Owen Loney (@OwenLoney1) reported

    @Telstra @unicamster Telstra not delivering any quality service, shocking slow internet downloads

  • Minus777 Peter (@Minus777) reported

    @Telstra The problem is within Telstra's staff?

  • gcampbell_88 The Fall Guy (@gcampbell_88) reported

    @Telstra Better chance of getting through to Vladimir Putin then any of them being able to assist me with this issue your upgrade & protect service has caused. Just trying to warn others not to use it or Telstra if they can avoid it

  • AnthraxSequel 𝘼𝙣𝙩𝙝𝙧𝙖𝙭🇦🇺🥂 (@AnthraxSequel) reported

    >it's another Telstra wifi ******* shuts down at 2 to 3am episode

  • GLComputing Mike Lazarus 👹 (@GLComputing) reported

    @Telstra Yep. Not that strange. Same thing every outage

  • Minus777 Peter (@Minus777) reported

    @Telstra If it's still being worked on, why are we repeatedly told the upgrade is complete? Sounds like typical customer service BS to me.

  • arthiesux c____c (@arthiesux) reported

    my internet is so **** telstra you will pay for this

  • AEKezza Kerrod (@AEKezza) reported

    @Telstra We are good now. It was just a one off incident.