Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/26/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • edwardtrem Edward Tremethick (@edwardtrem) reported

    @Telstra Well I guess you are terrible at phones, oh wait, that's @VodafoneAU

  • MrPenguincat 🐧 🐈 (@MrPenguincat) reported

    Before telstra started doing their stupid plan updates I had 3 services with them. Now I have a grand total one 1. I thought stuff it my use doesn't warrant $60 a year spend. So it's now been ported to $10 a year provider lol

  • avava45 dawn lambie (@avava45) reported

    @Telstra why would I even try?? just to be told 'can't help you'

  • getgavin Gavin McDougall | 麥格文 (@getgavin) reported from Darwin, Northern Territory

    @Telstra Hi Jo. John at Telstra mobile told me this is not true. Said I need to change my plan and pay $33 more to actually make the $5 add on for my watch. So again, back to my original point. So much for "premium" service. Ah well.

  • D_Augustin D Augustin (@D_Augustin) reported

    I don’t blame the customer reps because Telstra has set them up to fail and cop the brunt of it from disgruntled customers. Only good thing is no such thing as a contract anymore so rant is over and will spend my energy looking into constructive options instead.

  • thallam08 Tom Hallam (@thallam08) reported

    @Telstra No, I don't accept reverse workflows. It's your app not mine. Im not asking for help, I'm providing you with information about a bug in your app. You take ownership and take it from here.

  • Mr_RMS1 Mr RMS (@Mr_RMS1) reported

    @Telstra Telestra I used to use your Internet and now I use TPG and it's terrible so I'm switching over to your Internet again to grind Fortnite yk surely fb???

  • KornnCobb KornnCobb 🌽 (@KornnCobb) reported

    @Telstra Damn

  • kentparktweet Kent Parkstreet, Laird of ****** (@kentparktweet) reported

    @thrill_tweeter @Telstra My mug of green tea didn’t seem to help. It’s already empty and the process is just beginning.

  • poet47 Pamela Valemont 1947 (@poet47) reported

    Stop trying to make excuses for your system Telstra! It demands that I go and find my phone, locate a code to login on my desktop to access my emails via webmail, and now has locked me out of my emails entirely because it says I have logged in too many times to my webmail! FIXIT!