Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 11/29/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. TV (3%)

    TV (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeCee451 DeeCee (@DeeCee451) reported

    @Telstra @telstra was no help at all.

  • DeeCee451 DeeCee (@DeeCee451) reported

    I never realised how seriously @Telstra worked to lose customers. 1 Order new phone 2 Telstra ship new phone 3 Receive message saying parcel has been delivered. (It has not) 4 Contact Telstra and told I should call @startrack 5 Spend 15 minutes on the phone to find... 1/3

  • OwenLoney1 Owen Loney (@OwenLoney1) reported

    @abcadelaide Telstra the worst service in Australia, slow downloads, constant outages, unreliable service, rip off service charges.

  • Harrison33_ Harrison (@Harrison33_) reported

    @radiusfn bro I legit just thought it was my net being ****, should never of swapped of telstra

  • Sokzxzx FNG Sok (@Sokzxzx) reported

    @radiusfn Mate it’s because your not with the god service providers @Telstra

  • DeeCee451 DeeCee (@DeeCee451) reported

    the order. I ask why can't they just send the phone I ordered? They can't. Policy etc etc 9 I'm told I have to order all over again. Hey, @Telstra. Are you suggesting I order with @Optus or @VodafoneAU ???? Terrible experience. 3/3

  • leanne1cutler Leanne Cutler (@leanne1cutler) reported

    Telstra bungling of its internet service and cut phone lines for five days cost our businesses a fortune. After going to TIO, @telstra are offering $1,000 and credit on some bills to cover the 5 days. Accept or fight on? Suggestions for good service welcome. #badservice

  • morningview_ok ok great🍕 (@morningview_ok) reported

    @Telstra are there any network issues in NT 0832? My reception is at 25% inside my house, no changes from my end. across multiple devices. done resets, diagnostics, firmware updates, but no change. max 7mb/s download speeds. any recent upgrades to 4G/5G network?

  • BecPerrin Bec Perrin (@BecPerrin) reported

    @meggsiek @Telstra customer care is well short of acceptable. My complaints were ended without telling me and promises made and then rescinded.

  • meggsiek Meg Kummerow (@meggsiek) reported

    It’s not just me having this issue. It’s our entire rural community. Would be nice if we could sort this as a community, buy, I don’t know, getting someone from @Telstra actually on the ground to see what we are dealing with?