Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/28/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NotTypical12 Not Typical (@NotTypical12) reported

    @mels_mck @Telstra I mean, I find not paying the bill then calling to say fix this now or I leave for the competition often has results.

  • Matt_Ros Matthew Ross (@Matt_Ros) reported

    @NickRossTech @Telstra is going paperless I share my bills with my family to teach them responsibility for our house said good bye to @auspost well I am saying good by to them. These people provide zero help telecommunication company you cant get in touch with by phone

  • kellynettlefold Elizabeth Anne Kelly (@kellynettlefold) reported

    Think bout this COVID issue Who financially benefits QRCodes=mobile phone like Telstra Vodaphone etc we r FORCED to use phones to check in What secret deal has th above Companies got with AustGovt to get more mobile phone sales to up th planet heat Recharge heat electricity costs

  • djtastyau Tasty (@djtastyau) reported

    @abcnews Reading this is sickening. It makes me proud that I'm not a telstra customer. Awful conduct by the company and its staff!

  • Tildsley_92 Tildsley_92 (@Tildsley_92) reported

    Hey @Telstra you owe me money from my closed account. Your online chat is terrible and you don’t even have call centres anymore. It took me 2 days to get my first refund organised yet I’m still owed money.. this is a joke! Give me back my money!!

  • mels_mck Melissa (@mels_mck) reported

    @NotTypical12 @Telstra It did occur to me that they are billing a person that doesn't legally exist. But, I know it doesn't work that way ;) haha

  • ShaneDignan Shane Dignan (@ShaneDignan) reported

    @Telstra can you tell me of there are any nbn issues in 2281. Had no nbn for 24 hours now.

  • TonyAlbrecht Tony Albrecht (@TonyAlbrecht) reported

    Hey @Telstra. Why is it so hard to report a broken overhead line? I don't want to download your app. I don't have an account with you. Your phone number to report these issues is a game of guess the magic word, plus I'm not going to wait 30min on the phone.

  • lxP4RTYxl lx P4RTY xl (@lxP4RTYxl) reported

    @Tekmarrr i think its just fortnite because telstra is terrible also

  • DanJCass Dan Cass (@DanJCass) reported

    Not the @Telstra helpful person is telling me they can't take credit card payments over the phone. Now I have to use the app. But oh that won't work as I'm not a customer. Catch-22?