Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cdbrown
(@BrowntownBrew) reported
@GailClifford7 @Peter90666913 @NewcastleGardia So 2007 they had fttn plan but didn't go ahead. 2009 decided to bypass the copper network. In 2010 they issued tender docs. Network design began 2011 following some trial fttp sites. Construction also started in 2011. Delays from Telstra pushed the schedule out. Stopped in 2013
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Joe Carli
(@JAYSEE423) reported
Jeezus!!...can't get Telstra internet, gotta go wifi through my wife's iphone to get on...****!!...all these private schooled CEO's of Big Corp' sucking each other's ***** and giving us citz' the resulting pox!!...STALINIZE THE *****!!
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Rob
(@robwilkinsoniii) reported
@awthorpe @NBN_Australia I understand that Telstra support personnel have not been trained to handle this type of request so there probably isn’t a process in place. I’d just cut the cable at your property line if you don’t get a timely response.
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seth sentry
(@sethsentry) reported
Hey @Telstra your app straight up sucks. I’ve had a problem for 4 weeks and it’s still not any closer to being resolved. Do any humans work the phones there anymore?
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terry
(@terry23082512) reported
@Telstra Hey Whens Andy going to get my phones fixed how bloody long do i have to wait its been 6 weeks, i know that pric doesn't care about little companies and is happy to sabotage them so if he wants trouble then he can have it
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Ron Wilson
(@sreepsmit) reported
@Telstra I’m onto to my 5th person looking at the issue. No one has offered a solution as yet. The last person couldn’t even get my name right. It’s a pathetic game of pass the parcel. Truely the worst service I’ve ever encountered.
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JAYTEE - Wear a mask. It worked for AUS 🇦🇺
(@JAYTEEAU) reported
@wombat1974 @Telstra Apologies, I thought YOU were going to cancel all services Totally mis-read the last bit. I should slow down :(
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neophyte
(@n3ophy7e) reported
@tanya_plibersek @craigreucassel I live in Glebe, and recently I was forced to switch over to the NBN. Telstra cut off my usual service, and it took OVER A MONTH for them to connect me to the NBN. That was over a month without internet, and I live near the CBD of Sydney. Absolutely unacceptable.
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BB Greg
(@BBGreg3) reported
@Telstra @NBN_Australia Due to technical difficulties, we cannot assign someone to fix your technical difficulties. Please return to go. Do not collect $200. Start the entire process again. Someone may or may not call you within 24hrs to tell you to start again.
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Andrew
(@wombat1974) reported
Holy ****, just had the worst customer service experience with whatever people @Telstra hire to staff their call centres. Lies upon lies. I've asked for one service to be cancelled. Now waiting for them to ineptly disconnect everything out of spite