Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/18/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nomad_cap Nomad Proletariat Cap (@nomad_cap) reported

    Signed up this morning. TPG already sent out the modem and a technician is coming to connect the service tomorrow. Meanwhile Telstra wants me to go buy a Ethernet to usb C connector to do more testing. Think 6 months of testing is more than enough thx.

  • RobMacAUS Rob MacSween 🇦🇺 (@RobMacAUS) reported

    2/2 You can imagine our disappointment to learn Telstra is offering a watch with purchase so we missed out. This has left a bad taste so it might be an idea to alert customers which Telstra shops are franchises so others don't fall into this trap. Have a good day.

  • ADKBahamut LostHerald_ADKBahamut (@ADKBahamut) reported

    @Telstra That's great and all (I have one myself for just that reason) but, ummm... if you don't mind, Telstra... COULD YOU PLEASE STOP CRASHING MY ******* COMPUTER EVERY TIME I TRY TO CONNECT TO THE INTERNET WITH YOUR ******* UPER DOOPER WIFI MODEM?! ****!!

  • AntheaTaylor Anthea Taylor (@AntheaTaylor) reported

    @Telstra @StreamlineVide0 Following this, as been having same issue fluctuating 1-2 bar issue last two days. 0.247mbps speed. Liaising with .@Telstra via the app. No resolution yet.

  • AndGilmor_Happy Tilden Katz 💉💉 (@AndGilmor_Happy) reported

    Anyone else having internet issues? @Telstra @BelongAU ?

  • IanSamuels3 Ian Samuels. Wangaaypuwan (Wongaibon) & Wiradjuri (@IanSamuels3) reported

    Is anybody's My Telstra app not showing the amount if data you have left but are counting the days down

  • StreamlineVide0 StreamlineVideo (@StreamlineVide0) reported

    @Telstra Hi, my 4G 5G service is very slow and only getting 1 bar signal. Internet speed is 0.25 up and down. I’ve tried resetting and reconnecting. Nothing has changed. No outage reports Please help.

  • puccidrea Drea🧸 (@puccidrea) reported

    @shitmusthappens @Telstra Never order from them, my friend and I had the same issue. We ended up getting our xbox’s from @ps5restockusaa , I don’t know if they have any more though. You can text them and see.

  • IucyaIice LUCY 🤍 (@IucyaIice) reported

    @Telstra is telstra down at the moment? having trouble with our work phones

  • jimmy_mac888 Jimmy Mac (@jimmy_mac888) reported

    @Telstra But I guess she can walk the 10kms to the nearest free payphone when next she needs help.