Telstra Outage Report in Portsmith, Cairns, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Portsmith, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	8 days ago
Cairns	Phone	8 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  Kate Cunningham (@KateHamilton88) reported 14 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Moods Moody (@MoodsMoody) reported 18 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  WogBoy (@WoggBoy78) reported 25 minutes ago from Cairns, Queensland

  @Telstra anyone know what is causing the outage in Torres Strait..

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 28 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 32 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  Peter Stefanovic (@PsStefanovic) reported 49 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyn (@lyng62) reported 6 minutes ago from Sydney, New South Wales

  @BenPugsley @Former_legend @Telstra That’s not a Telstra problem it’s a printer problem

• 
  Clare Murphy (@ClareAliceMurph) reported 6 minutes ago from Melbourne, Victoria

  After 45 minutes, the only option to fix an unusable @iPrimusAU connection is to switch to a Huawei modem 🚫 or pay a $181 early disconnection fee. Technician trying to tell me that it’s my building that’s the problem, yet my new @Telstra connection has been working just fine 🤔

• 
  David Williamson (@dwilliamson931) reported 7 minutes ago from Melbourne, Victoria

  I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

• 
  Technorants (@Technorants) reported 8 minutes ago from Canberra, ACT

  @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

• 
  Dave Wood (@75b0ce8567df4cd) reported 10 minutes ago from Geelong, Victoria

  @Telstra yeah great. I will upgrade to the 5G network for $70 a month like I am paying now otherwise FORGET IT! NOT INTERESTED IN PAYING MORE ANYWAY!

• 
  Leo Stevenson (@Leo__stevenson) reported 13 minutes ago from Melbourne, Victoria

  @Telstra Yeah it’s switched over. The 4G is woeful though. And I don’t want to wait until Wednesday for a fix

• 
  Aston Hall (@The_Atraxas) reported 14 minutes ago from Sydney, New South Wales

  @Telstra well.. most dissapointed..id like to talk to a CR (from Australia) Call centre was rubbish..4 hours wasted..issue unresolved..

• 
  Geoff Quattromani (@GQuattromani) reported 14 minutes ago from Sydney, New South Wales

  @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

• 
  Lucretia (@lucretia_night) reported 14 minutes ago from Sydney, New South Wales

  What a laughable company, including it's poor service. Keep cutting jobs #telstra, robots will do the work for us.

• 
  #Santu (@I_SANATAN) reported 16 minutes ago from Melbourne, Victoria

  My mobile internet is braking down ..I tried calling the customer care but they keep on suggesting me basic trouble shooting tricks but it's not useful.. @Telstra