Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DL
(@thedlsays) reported
@ilCacciatore_72 @Telstra Would I be correct in saying Westfields Miranda is connected to nbn infrastructure? Telstra would need to lodge an issue with nbn to at least get the conversation started. Pretty appalling this hasn’t happened.
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greg
(@elizabeth_BBC) reported
@_infexious @Telstra Probably not working because your with Telstra. Change to Optus if you want a working phone
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greg
(@elizabeth_BBC) reported
@Telstra @Thedevi30672660 You’re about to go around a never ending circle of Telstra pretending to care and pretending to do something. They will send an email to a team who will email another team and so on. #leaveTelstra
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Gareth Barnes
(@gaxbarnes) reported
Is @telstra prepaid recharge not working? They've taken my money, but not recharged my phone!
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Oh Gee
(@OperaGoose) reported
@Telstra when will the recharge outage be resolved?
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Dan Barrett
(@AlohaDano) reported
@Telstra No response from @Telstra and nothing on the outages page but just so anyone else knows (after an hour on the phone...) Telstra have a problem with a NIPT DNS server in Victoria at the moment. If your SIP phone system is down, it try using the NSW DNS resolver
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StrathalbynDave
(@AvalonDave) reported
@Telstra can you please do something about the SMS spam that infects your network. It’s beyond a joke.
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Nic A
(@Nic3218) reported
@Telstra Thanks Lee, I have been speaking with another customer service person via Facebook & the problem is now resolved. Excellent customer service. Thank you @Telstra
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Tim Stredwick
(@bicycle_tim) reported
Hey @Telstra I can’t recharge pre paid. Keep getting error msg at #100# and online. And still waiting for email to change MyTelstra log in details, it’s been two hrs now. Online chat and phone call just goes around in circles, is not help what so ever.
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🌏🦌🐨🌴🌲
(@island_scenery) reported
@Telstra Thanks. Why can’t the customer elect to block all SMS aside from numbers known to the account holder for example? What is so difficult for Telstra to provide an option like that?!