Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Portsmith, Cairns, State of Queensland
The most recent Telstra outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
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| Cairns |
Internet | |
| Cairns |
Phone | |
| Cairns |
Phone | |
| Cairns |
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| Cairns |
Phone |
Community Discussion
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Phillips
(@TMFScottP) reported
@MinistaWc @Telstra Gotta say, the social media guys and in-person techs are fantastic. It's just the internal processes and underskilled/underauthorised contact centre that lets Telstra down.
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David Read
(@DavidRead3) reported
@Telstra Hi the automatic system no help. Last month 3 bars of 4G now fall in and out of 3G to 4G with one bar of signal. Munro tower not working either?
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Robert Koganov
(@TH3xR34P3R) reported
Yes surprise surprise my last refund from a company was through Telstra for an inactive account and the only option they had was via 21 day cheque in current year.. like wtf.
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whatisgoingon?
(@ccclllggg) reported
@Telstra Flick us a DM? How professional! I’ve been messaging and calling for 4.5 months. No, the next comms from me will be to cancel my order & terminate a 30 year customer relationship. I’ve had enough!
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Nathan Lee
(@NathanLee) reported
@ALegione @Telstra Yeah, or @Telstra could simply not send the cheque and deduct the amount off the next bill (then start the repeat billing cycle month after, not right away and print a cheque).. Making every customer that swaps plans do this is rubbish.
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LordChester
(@LordChester33) reported
@Telstra I’m still sorting out the problems. That’s around 8 hours today. @Telstra does not care about customers. I would not recommend @Telstra to anyone.
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Cdbrown
(@BrowntownBrew) reported
@BrendanJAQuinn @black7spades @AlboMP Only if there was true competition, which there can't be on the wholesale side when Telstra own all the pits and pipes. NBN was started because private ent including Telstra wouldn't build the fibre network.
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Glynis Rosser 😷💉💉
(@gdrosser) reported
@Telstra I have now been on your hold line listening to awful music for 3 hours, 37 minues. I have DMd your and I have provided the info asked for via your third party msging app and still no one has responded!
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David Schulze
(@davschulze) reported
Webchat the worlds worst communication channel. If you aren't going to get back to someone in 5-10mins then your company should up its resources. Had a 24 hour chat with 3 people at Telstra that went nowhere and nonresponse from CBA yesterday @Telstra @CommBank
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Darren Prior
(@Darren1PRiOR) reported
@TMFScottP @Telstra Airlines and Telstra are the only two outfits in the world that hold weekly meetings to discuss how they can make their customer experiences WORSE not better.