Telstra Outage Report in Portsmith, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Telstra
Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Jake Jeffreys
(@jeffreys_jake) reported
from
Meringa, State of Queensland
@BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jubbsy
(@Jubbsy24) reported
@andy_penn it’s been over 7 days from the point at which my Telstra case manager promised to call back after a already protracted fortnight of being ignored and shuffled around. As CEO, can you let this long term customer know the secret to actually getting a reply?
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Rebecca L. Caygill
(@RebeccaLCaygill) reported
@Telstra why is it so hard to to talk to someone on the phone??? The stupid automated voice crap I've had to go through 3 times just to be told "follow the link to our website" before being cut off has me in tears! I've paid my bill twice. I need a refund. Who do I talk to???
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Rebecca Brennan
(@Rebecca06548170) reported
For the last 3 days, my telstra mobile data is either very slow or non existent. I have tried turning the phone off and on, it's not my phone. A colleague at work is having the same difficulties. Please can you help??? @telstra @networkoutage
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IceGecko
(@GeckoIce) reported
@Telstra Official worst tweet of all time.
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Grumpy old sewer rat 🐀
(@RayWhitehead) reported
@Telstra I find it concerning that Telstra seems to have got rid of Aussie call centers. Had a complaint and they sent it offshore to the Phillippines.
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lynlinking
(@lynlinking) reported
@poornhonest I agree with you & keep the wrecked NBN , they wrecked Telstra so keep what's left , hands off selling or destroying Medicare, also how many Public Hospitals are in trouble MSM won't report , I know of a few
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Susan Lamb
(@sklamb2) reported
@Telstra I am experiencing internet connectivity issues. Telstra ID creation failed at the verification email. I called 132200. It said “technical problems”and hung up. I called 132000. It said “Unable to find a suitable agent to assist you.” and hung up. Any suggestions?
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Martin Aungle
(@maungle) reported
@Telstra Sure - maybe try another DM now. Happy to explain in more detail what's been going on down here.
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Blank
(@4skinrestored) reported
Most of the work in solving a problem is in traversing the Labyrinth of middle men and saying the right magic words.I'll give a story because it's comfy in that Mencius Moldbug thread kinda way. I drove into a Telstra shop to get my number changed for a phone I bought days before
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elwoodfan
(@elwoodfan) reported
@telstra Your message help is the the worst. Family has 3 phones with mobile speeds of <1 Mbps and they are trying to say the issue is at my end. It is a network issue in Elwood 3184.