Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/28/2026 11:30

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portsmith, Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

Loading map, please wait...
City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronVersace Aaron Versace (@AaronVersace) reported

    @NBN_Australia we have existing NBN at our place and have rolled over to Telstra. Connection was booked for early January and still not connected! Telstra is blaming NBN and there is no way to talk to the NBN! This is just ridiculous! Can you please help

  • jeamish Gautam Mishra (@jeamish) reported

    @gavincostello Ok, this is just absurd. You need to be a customer of a business to avail of its service. Does that really need to be stated? There's no point calling Telstra and complaining your phone isn't working, if you're not their customer.

  • kazstar99 Karen Bryan (@kazstar99) reported

    WTF has happened to @Telstra ?? Went into store they said 2hr wait to see someone - even if you rock up at 9am there's a queue. Asked for a direct number to call, was told they can't help over the phone. I asked what has happened to Telstra 1/2

  • kazstar99 Karen Bryan (@kazstar99) reported

    @Telstra I asked about an appointment. There's at least a 4 week wait at Southland store. If that doesn't signal a problem... I give up!!

  • zbucket2 zbucket (@zbucket2) reported

    @Telstra aged kids, no access to NBN, terrible download speeds, even with $1200 of external antenna i had to pay for.  Why don't you have an exemption for people like us?

  • NeiszWulf Neisz Lone Wulf (@NeiszWulf) reported

    As soon as I can I'm going to Telstra because @Optus customer service is the worst. Even got told I'm a liar by their consultant Steven. I am beyond frustrated.

  • cheffingaround1 Adrian Grant (@cheffingaround1) reported

    Dear @telstra..no mobile phone service in Modbury heights and very limited internet..is there a outage?

  • Ayo_Junior1 Junior_progue (@Ayo_Junior1) reported

    @KayeBernard @Telstra I was also hacked, support services couldn’t do anything, send a DM to meektoolss on Instagram they’ll help you regain access to your account

  • OldGoldenSnitch Tyler (@OldGoldenSnitch) reported

    A shitload of pixels just died on my piece of crap phone so I’m now sitting outside the Telstra shop about to buy a new one. I’ve had enough!

  • kelliejustine Kellie (@kelliejustine) reported

    @Telstra I enter my current login details and then just get a blank screen. I’ve been asking for help for over a year now. I just keep getting fobbed off. Now I can’t even use the web version of my account to change my email address.