Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/13/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Scribeandcomic Jacci Pillar @JacciPillar@mstdn.social (@Scribeandcomic) reported

    @Telstra So you require someone with sensory issues - who battles with your useless inaccessible messaging system that has no dark screen compatibility to DM. No.

  • PsychicDiandra *~*~* Diandra *~*~* (@PsychicDiandra) reported

    @meghowe68 @Telstra Incredibly poor service isn't it. I found (after hours of wasted time) you can access your email by running date search as the download keeps timing out. Is slow but if someone is urgently waiting on an email it brings that days up. I only went back the past 3 days & it worked.

  • cossum23 Cossie23 (@cossum23) reported

    @Telstra Please at least confirm, it will not be like this for more than month? I can hang in there until then.

  • anessalane orp (@anessalane) reported

    anyone else’s telstra not working?

  • bigmanbew Big Man (@bigmanbew) reported

    Hey @Telstra why can’t you network even send a text message?

  • SisterSpeaking SpeakingSister (@SisterSpeaking) reported

    @TheRealHoarse @RonniSalt I wonder how Starlink will survive. I rely on this satellite web service, living in a largely defective NBN regional Victoria. Starlink had brought me high speed internet and reliability, which has been a game changer in a Telstra owned small town

  • KensoVoice @KensoVoice (@KensoVoice) reported

    @DarkMatterzine @boards_john @peggymel2001 Only way to get Telstra HELP is to phone late at night.

  • AlexTho91319114 Alex Thomas (@AlexTho91319114) reported

    @Telstra please do not reply with your standard pathetic apology and saying that you are working on it and click on this link for more information. The link repeats that you are aware of the issue and technical teams are in to it! Bloody joke!

  • norks Cornelius P. Chesterford (@norks) reported

    Nice to know @Telstra are still as ******* useless as they’ve ever been. Because of *their* ****-up, I now have to deal with more inconvenience. Nothing like paying a premium for incompetence.

  • aspirecuz aspire (@aspirecuz) reported

    anyone know the best internet for WA pwease suggest, Telstra is ****