Telstra Outage Report in Portsmith, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telstra
Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@davemutt) reported
@Telstra Happy to post it publicly. 17/11/2022. Telstra commit to a solution within 2-4 business days. No contact since then. When I've made contact, they can reach the appropriate person. What changes have you made to your system lately @Telstra to make it like this?
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Lesley Podesta
(@podesta_lesley) reported
To be honest, it’s also a privacy issue and data quality issue. My mothers records with Telstra are currently being sent to someone else’s address. Great for her privacy and her protection isn’t it @Telstra @ClareONeilMP
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Zioreturns #BoomSquadron #Treasurefriends
(@zioreturns) reported
I ******* hate telstra warning you service will be cut in 20 mins i get the messgege 5 mins before it happens oooh lovely so ummm fuckkkkkkkkkkkkkkkkkkkkkkkkkk
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Starr
(@UnderDownUnder1) reported
@deemadigan @Telstra Yep that's rubbish. Give Aussie Broadband a call. Best service I've ever had from an ISP.
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Vivek Waghray
(@VivekWaghray) reported
@Telstra I placed an order to move the connection and very next day cancelled the request and advised you all to retain the services as is and I got messages and calls advising this has been done, however my current service is also cancelled?
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Ex0Wulf
(@ExoWulfAU) reported
@Telstra @JamesBingTheO Get. Of. Your. Asses. And. Fix. It. Its not that hard. Save money by hiring off shore labour. This is what you get. Honestly. Its a joke.
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Cryptxx
(@Cryptxx09) reported
I’m trying to grind out the rest of the catalogue in Splatoon 3 before the season ends but all I’m getting is connection errors this is not the fuckign time telstra
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TruthSeekerNews
(@GaryChristoph) reported
@Telstra is there a problem with 4g at the moment? It’s down for me.
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🌿Farmer Renée tweets typos 🐞
(@cottonfarmgirl) reported
@edwina_hayes @AngeMcCormack Yes we have to pre book to see Telstra here and it's between one to two weeks to get in. There's not really walk in service anymore.
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Matt Thomas
(@MattThomas1405) reported
Ok @Telstra I’ve tried the troubleshooting and the chat app but I’ve supplied the same info a dozen times and now it’s kicked me out.. How do I get our broadband working after a week of it not working