Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/03/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra The one consistency with @Telstra is that I'm perpetually told that "if you are not contacted by [insert date here] then let us know..." Over & over & over...I requested a refunded bill as per the previous complaint, which was actioned. So I will be pushing for the new complaint.

  • wiggyagogo Wiggyagogo ™ (@wiggyagogo) reported

    @Telstra #telstra are hopeless!! The chat function is useless! Oh man. Frustrating. I’m out Telstra! Zero service !

  • LentilsLove love_lentils (@LentilsLove) reported

    @Adam_Goldman @JamesSaretta @DrBlackVelvet I just took up the Kayo deal and watched the game last week. $5 a month ( for a year, then $25) if you are a Telstra customer, because they took away the live app.

  • wiggyagogo Wiggyagogo ™ (@wiggyagogo) reported

    @DrAndrewDixon @Telstra It’s terrible. I’ve been on chat since 830 this morning. Terrible service. Impossible to talk to anyone.

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra I put in a new complaint, was told the period was 3-5 business days for case manager response, received no response, and have now opened a new TIO complaint.

  • bennybags Ben McCormick (@bennybags) reported

    @Telstra They just said it was a Telstra issue post saying it was a system issue at their end? It’s the most frustrating experience thanks

  • islandgal2nv ✨ 𝕍𝕖𝕟𝕚𝕒𝕟𝕒 ✨ (@islandgal2nv) reported

    Vodafone is absolute itshay when it comes to network coverage in the outback. You’re better off with Telstra. Just FYI

  • bennybags Ben McCormick (@bennybags) reported

    @Telstra And that I Haven’t done - it’s never worked can you look at my mobile account and see why it hasn’t activated plse?

  • sincespacies ...SINCE SPACIES (@sincespacies) reported

    @unclechunt @Telstra Possibly. I'm in touch with Telstra now to try and resolve the problem.

  • psg_au Peter (@psg_au) reported

    @NBN_Australia NOT Fit for purpose... Australia was better off with the old internet model... At least Telstra & Optus could provide Cable... Even ADSL was more reliable and in many cases FASTER then this crap called NBN. WASTE or TAXPAYER's money....