Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/04/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • OcarinaJones Ocarina Jones Master Chef (@OcarinaJones) reported

    @PaulMan70983272 What a sill billy. It was Turnbull. Rumour has it that Lucy was a regular caller to Telstra, bitching about the service! Irony!

  • brooksieg brooksieg (@brooksieg) reported

    I wonder if @Telstra departments actually talk to each other? Moved out of a house a week ago and still cannot get NBN-Telstra disconnect through. Useless and incompetence don’t begin to describe customer service.

  • dbendinelli7 Dominic Bendinelli (@dbendinelli7) reported

    @klwtts I have seen superchargers with a red sign in front of a few spaces that says 30 min Telstra parking. Can’t read this sign, but hopefully that isn’t the case here.

  • gilestbaldwin Giles Taylor Baldwin (@gilestbaldwin) reported

    @Telstra Jax the real problem is you guys don’t get it anymore. If you really are serious about your organisation. You should contact my wife. Who has two phones linked to her account. She has paid this account on time WITH OUT fail. 1/2

  • shaunau ~ (@shaunau) reported

    @Optus @Telstra It’s not like it’s rural Australia or anything - it’s only 50 mins from Adelaide. Terrible service.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    To those following my Telstra crusade: after a finding by the Telecommunications Ombudsman that Telstra has broken Australian Consumer Law by providing a service 'not fit for purpose', I have briefed the ACCC. Today, I have briefed a law firm for a possible class action. /2

  • HodderNick nick hodder (@HodderNick) reported

    @Telstra But if I was a business customer I would have been looked after Cam, nice one for the little guys

  • Aerohaveno Tim Richards (@Aerohaveno) reported

    @Library_Vic What on earth is wrong with your wifi today? Slow, dropping out, etc. The problem is that it's impossible to get a good Telstra signal in the library as an alternative. Please fix.

  • tigerpops69 Peter P (@tigerpops69) reported

    @abcnews if amazon call you = scam if Ebay call you = scam if Microsoft call (who never call you) = scam if Pay Pal, Anti virus call you = scam Telstra, NBN call you = more than likely a scam If in doubt, ask your family. If they proclaim its your Bank, you call them back !

  • Philiplinlor PhilipLin (@Philiplinlor) reported

    @optus 5g wasn't working for a week...and now my NBN is not working. I guess I should go back to Telstra