Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 11/24/2025 05:40

November 24: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Telstra cracks down on hate-induced content

  • ktxby rkc (@ktxby) reported

    wow @Internode is sooooo not what it used to be. Since when have your phone support services been offshore? Just had a lady trying to convince me to switch my mobile (during an enquiry about my NBN) by telling me Internode is 'merging' with @Telstra.

  • GBTSocScientist GailT (@GBTSocScientist) reported

    The CEO of Optus was surprising to me, but then again, not. I stupidly changed to Optus about 4 yrs ago.Had nothing but trouble! Drunk & drugged franchise staff! Hopeless net coverage etc. Changed back to Telstra few mths ago. CEO seems very young & TOTALLY out of her depth!

  • tezzr44 Tezzr44 (@tezzr44) reported

    @rosaliagordon @JulsTracy @ianbfarquhar Keeping passport details seems like a data gathering function rather than security. What possible reason for a telecom company . Pretty sure Telstra didn’t require passport ID to set up our account or iINET. WTF Optus !

  • _thomasparkes Thomas Parkes (@_thomasparkes) reported

    @Telstra having issues with 4G Eftpos at Stawell 3380 & Halls Gap 3381 not transacting, timing out, yet there is no outages on your list.

  • McglinPatrick Patrick of Berkeley (@McglinPatrick) reported

    @nineislands TPG have been ok. Telstra too expensive Optus service horrible

  • PaulLeo14128526 Lenny the Wolf (@PaulLeo14128526) reported

    @bustdboozehound @nineislands Yep. Aldi mobile. Two phones, 45 Gig, rollover unused data. Unlimited text and phone to international included. Telstra network without inflated cost. Bonus.

  • 3wombats Battle Weary Wombat (@3wombats) reported

    @_AnthonyWA @nineislands I’ve had no trouble with Telstra either

  • TinkerTigerBell 💖🦄Stacey🦄💖 (@TinkerTigerBell) reported

    @MzChocThunder Stupid watch. Everything else is with Telstra

  • deletedone10 parkedpage (@deletedone10) reported

    @stevosplace01 @moatybuns @cameronwilson I was with Optus for 15 or do years as well. Moved over to Telstra when Gladys took up employment. Still didn’t protect my details from being hacked. Unsure why they needed to hang onto old customers details.