Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/08/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • thebradfitz Brad Fitz (@thebradfitz) reported

    Vodafone, anyone use them? Is their service coverage ok? Looking at changing from Telstra, just want to gauge if it’s worth it

  • AnInterObserver Fred Nurk (@AnInterObserver) reported

    @Telstra No problems / will do.

  • foxdup foxdup One Jab (@foxdup) reported

    @Telstra Mobile app on iOS is unable to access anything. No recharge. Service list flickers. Chat fails. The lot.

  • camybobany 😷Camybobany.😷 😢It didn’t have to be this way 😢 (@camybobany) reported

    Who knew @Telstra support for prepaid on 132200 isn’t open until 9 am. 🙄🙄

  • AaronAdamack Aaron Adamack (@AaronAdamack) reported

    The Oz gov't has to pay/force Telstra to provide service in remote communities as there isn't much of a business case to provide service in many areas due to low population density and low demand for service. 2/2

  • desultorymuser desultorymuser (@desultorymuser) reported

    @ChilchikMusic @Telstra Hey Sophie from @telstra if you just did a search here on Twitter for "Telstra esim" you will see that the issue is more widespread than "some requests" and oh yes no luck for me too yet this morning so no there was no resolution "around 7pm last night" as you claim

  • Hiphoposoceros mac 🇵🇸 (@Hiphoposoceros) reported

    @Telstra Seriously? I've been following up with them more they have even looked into the fault. "We'll call you in 2 days", no call. Poor. Cancelling and not paying outstanding bills by end of month if not resolved.

  • ConnorORiordan1 Connor O'Riordan (@ConnorORiordan1) reported

    @Optus seriously sort your ******* internet out, how I could spend 2 years in Adelaide with Telstra and not lag once but now I'm in Tooradin I lag my tits off. Seriously sort your **** out

  • NickTheAussiee Nickk (@NickTheAussiee) reported

    @Telstra yes I know there’s no outages in the area. So what is the problem then?

  • AaronAdamack Aaron Adamack (@AaronAdamack) reported

    @VOCMOpenline you've got unrealistic expectations for what increased competition will do for Baie Verte cell service. In Oz, there's lots of competition in the cities, but aside from Telstra and occasionally Optus, regional Australia and the Outback are ignored. 1/2