Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Jake Jeffreys
(@jeffreys_jake) reported
from
Meringa, State of Queensland
@BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Ryan 🇦🇺
(@grouponegav) reported
I am so sick of @telstra and @nbn internet going in and out constantly for no reason, they never say there’s an outage, but remember they always send you a bill. Internet in Australia is so third world its embarrassing 🤬🤬🤬🤬🤬
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Rebecca Abdou
(@bekibanana) reported
Absolutely sick of @Telstra and @NBN_Australia. It’s been 3 weeks of non stop drop outs, 4 call outs, and no solution. If we get stuck at home again this is so unacceptable.
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𝐎𝐫𝐜𝐰𝐚𝐫𝐝 𝐐𝐮𝐞𝐬𝐭𝐬
(@OrcwardQ) reported
@Telstra @TelstraDev @telstracareers I've now written to Investor Relations. I don't understand how this company can be so consistently bad at customer service, or how it blames tech problems for its failure to adequately complete a basic registration process. These are exactly the reasons I left Telstra years ago.
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Sunny Malabanan
(@sunnymalabanan) reported
@Telstra Your customer service wasted two hours of my time and my issue is still not resolved.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
@SaintMoe16 @Telstra @nbn Working from home, trying to remote access with WiFi, the modem signal light keeps going from green to orange constantly. I have to keep logging back in. It’s so frustrating, Telstra offer nothing
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𝐎𝐫𝐜𝐰𝐚𝐫𝐝 𝐐𝐮𝐞𝐬𝐭𝐬
(@OrcwardQ) reported
@Telstra Latest in Adventures with Telstra's Rubbish Customer Service #TelstraSucks: "First of all, please accept my Apology for the Bad experience you have faced, if I were in your place I would have exactly felt as you feel. I've gone through your account details... 1/3
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Amber 🇦🇺🐨❤️☺️
(@amber_wallace75) reported
@RealTimOlyphant I use Telstra in Australia. They’re expensive but I love their customer service & they have the best coverage in our country. Hopefully whoever you use will connect you with Telstra if you come out here.
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Bryan
(@Bryan74535698) reported
@BlacketPeter @Howelly_Agro @Telstra Your wonderful post office lady had trouble also. She was told a worker had created an issue to a number of wires near the exchange but they will can only fix wires that fault has been reported. They come out n fix 1 at a time. Piss poor effort
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Nik
(@nik_olalala) reported
@Telstra iPhone and I have a 12 so you would think it shouldn’t have signing in issues
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𝐎𝐫𝐜𝐰𝐚𝐫𝐝 𝐐𝐮𝐞𝐬𝐭𝐬
(@OrcwardQ) reported
@chrismclay @Telstra It has now been three hours since I started the latest attempt to use the app to resolve this problem. The latest message, an hour and twenty minutes ago, was asking me to 'please give me some time, so that I can give you proper update'. How are they not haemorrhaging customers?