Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/06/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ultimablackmage Jean-Paul Bartolomei (@ultimablackmage) reported

    @ausretrogamer @KoalaMattress @Telstra Telstra's customer service over the phone & even on Twitter and Facebook is full of angels... but there technicians are bad at their jobs in my area. The technicians use the equivalent of band-aids to fix a leaky pipe.

  • toggleau A7 Toggle (@toggleau) reported

    **** you Telstra

  • MartinGHodgson Martin Hodgson (@MartinGHodgson) reported

    @Telstra @Adam_CF Tathra here, and also no NBN and impossibly slow 4G

  • Carcharos Bern (@Carcharos) reported

    ... Especially as the @Telstra network status page says "no outages in your area" 😡

  • Hoops_Fanboy Bob (@Hoops_Fanboy) reported

    @Telstra internet outage at 4123 has been going for hours with little detail/updates on outage page as usual. It would be great if you guys could give a ball park ETA sometimes....thank you.

  • Neutral1Obs Unarmed Observer (@Neutral1Obs) reported

    @RoadknightThe I see your problem, you're using Telstra. Very unfortunate.

  • BARGH3ST bone music (@BARGH3ST) reported

    @Telstra i have never bothered to report it! i just complain on twitter and facebook like everyone else because half the time, i can't even load the website at the time of the fault to report anything. and i KNOW it's the area, 5 minutes down the highway i have better service

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra Still having issues in Paraburdoo, some residents reporting issues with texting and phone calls. 4g is completely unusable so have to switch to 3g for basic web and emails. Not happy Jan!

  • EEnuph EnoughsEnough ☢️💡 (@EEnuph) reported

    After 6 days of my Optus mobile data & phone service running on 1/2 of one cylinder I gave them the boot and transferred over to Telstra. Wow, 5G is so much faster!

  • chendo chendo (@chendo) reported

    @benhoad it showed up when I wasn’t on wifi and was using the Telstra data directly. Need to go into the service and tap the triple dot and it was there for me