Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 11/17/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • KoalaJayne oneregperson (@KoalaJayne) reported

    Telstra!!!!! Ya killing me dudes!! How is it possible for my internet to never work!!!!

  • dunxcorp Dutch (@dunxcorp) reported

    @JohnGri42042715 Can it beat the NBN? Telstra quoted $6.4 billion to build what we have now. The cost is $80 billion that's a $73 billion blowout. Why is no one in jail? Bring back the Hawke Keating competitive public service policy.

  • PJusername Paul J (@PJusername) reported

    @Telstra Thanks for the quick reply I logged in a few weeks back, but it took many attempts as I would get similar errors

  • eileen_1956 Eileen 🇦🇺🎾🇦🇺 (@eileen_1956) reported

    @Telstra Is there an outage in 3149 area? Home telstra network.

  • PervyPimp SusBoySlim (@PervyPimp) reported

    @bennyb082 @trandel @ChrisMinnsMP Because it's benefiting you as well and it's called a society, if you don't like it go live like a hermit in the wilds As for causing issues we see it more often with companies that were privatised such as ausgrid, Telstra and private aged care

  • gcoving GAC76 (@gcoving) reported

    @Telstra outage again. @Telstra has also made the mobile coverage so bad, you have to think about paying them more for a landline just so you can call an ambulance if, god forbid, you need one. Told we will get internet back in 3 days! Yay! Do not have a medical emerg till Thurs!

  • imwilliamng William Ng (@imwilliamng) reported

    Was shopping for home internet options with @Optus but thought of comparing with @Telstra whom I have been on their mobile plans for 6 years. Boy, I was told by Telstra they can't help me today but to come back on Friday (5days later). Asked me to take leave if I want an appt.

  • krazykitkatm Kat(rina McD) (@krazykitkatm) reported

    @David_J_Harley @AlanBixter We're in the far northern suburbs of Sydney. Always funny watching Telstra people walk up the street with their phone held high, searching for a signal. Our mobile signal has improved, but have friends in Berowra who have no mobile signal.

  • gcoving GAC76 (@gcoving) reported

    @Telstra service failures are endemic in #wahroonga

  • JohnP1505 john p (@JohnP1505) reported

    @deemadigan The ad is no more than an attempt to baffle us with bulls**t. Everyone should know that Telstra has had a major security issue. Why pretend they are absolutely serious about security?