Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 05/09/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (25%)

    Phone (25%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portsmith, Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DessouTanya T Dex (@DessouTanya) reported

    @Telstra This is such a crap ad. I want to throw up whenever it comes on. Is this all you got to promote 5G. Some cringey Gen X parents imposing their woeful playlist onto ***** millennial offspring. Sick bag please!

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @andy_penn Just letting you know that our internet is down and we’ve gone without customer service all day today. This is despite using the message app, multiple phone calls and Twitter DMs. The problem remains and @Telstra is totally unreachable. It’s not right.

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @Telstra 2 hours later and still no closer to a solution. Telstra are making this impossible and refuse to have someone contact me by phone.

  • OzAz asOzAz (@OzAz) reported

    now waiting on phone for goodness know how long for support from @Telstra sending this tweet (hopefully) in the few minutes internet has been up in last hour

  • OzAz asOzAz (@OzAz) reported

    oh and your on hold music is **** and starting to drive me crazy @Telstra Nothing like making an angry customer even more angry by leaving them on hold and playing the same 4 **** music over and over and over and over again

  • FloatingWolfy Massimo (@FloatingWolfy) reported

    finally broke to @Telstra hold music for 2 hours straight and had to hang up. the difficulty to keep my sanity is insane. hmmm.

  • OzAz asOzAz (@OzAz) reported

    Quote "You may experience longer than expected wait times when trying to contact our Customer Service Teams." My expected wait time to any CUSTOMER support is about 2-5 minutes not 2 to 5 hours @Telstra

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra My Telstra adsl has stopped working please help me get it up & running again ASAP

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @Telstra I can’t let you know how it goes because nobody at Telstra will respond. Now that I have you, I’ve gone through all those steps. My DSL port is not getting a signal and the internet light on the modem is still flashing. If you’ll have someone call me, I can provide more detail.

  • frankfiocco Frank Fiocco (@frankfiocco) reported

    @Optus Telstra seized my basic prepaid service due 2 covid internet requirements. Totally understandable, but a statement would of been nice. So hello @Optus. Can I please have the helmet now please.