Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sadaf Jadran
(@SadafJadran) reported
Hey @Telstra I just wasted 115 mins on the phone with your consultant who wouldn’t give me his staff ID and ended the conversation with “I am hanging up on you”. Please, get in my dms ASAP. Drafting a complaint for your HORRIFIC customer service and experience overall.
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𝗤𝘂𝗶𝗽𝘀 𝗱𝗲 𝗙𝗮𝘂𝘅
(@QuipsdeFaux) reported
@Telstra No Jimmy, I've already been on the phone with Telstra "help" for a couple of hours now. I think it's probably the Ombudsman's turn ay? (One thing you can do is get IT to check the new direct debit system on your app. It's scuffed champ).
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LachieeAU
(@lachieeAU) reported
@Telstra Poor from you Telstra, we want Sean day
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𝗤𝘂𝗶𝗽𝘀 𝗱𝗲 𝗙𝗮𝘂𝘅
(@QuipsdeFaux) reported
@Telstra Jimmy, the new direct debit system you guys run is so bad that even over the phone just now, the poor ******* the phone couldn’t get it to work and now a supervisor has to help her and call us back. Can’t make this up.
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Australian Consumers
(@aus_consumers) reported
@Telstra @Telstra / Austin - This "Something went wrong" error message is prevalent irrespective of which device or network we attempt to use. We've tried different devices (Mac and PC) as well as different browsers. Not very impressed as a potential new customer.
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terrentual
(@terrentual) reported
@Telstra internet cutting out and really slow postcode 2072
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Stowie
(@Stowie16) reported
@Telstra any chance i can get some proper customer service for once? tired of getting no help and spending hours on the phone. promises not kept. No one in Australia accountable.
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Grant Haffenden
(@Haff911) reported
@Telstra Hi - 14 victor rd glen iris - internet down again. Will try to call, again, to get rectified, but will also go to telecommunications ombudsman. Appalling
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Paul Christie
(@007paulchristie) reported
@Telstra one again our pathetic bigpond internet service is continually dropping out today, impossible to work. As usual the bigpond outages page says no issues in our area, what a joke.
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strayz
(@mrstrayz) reported
from
Westfield, State of Western Australia
@ShogunOce Yeah, probs tpg or iinet. Telstra is too big (as in they have so many customers and take too long to help)