Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 11/27/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (40%)

    Phone (40%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • TrishYarraville Trish 💐🩰📚 (@TrishYarraville) reported

    @Telstra WAN connection down all day and still not back up. Spent hours on Telstra App to find that was scheduled maintenance BUT it wasn’t until tomorrow. When will internet be back in postcode 3013? 😞

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra While a top up on a 600 gig account given that it’s not really possible to have maxed out that amount sounds good but I can not watch or do any thing. Given my ping is 31 most pages time out well before that lag is reached a top up won’t fix that at all

  • spudatthebeach snooze ya lose (@spudatthebeach) reported

    @wbartee It's a message from Telstra; your internet is down and we have a 6g trial you may qualify to trial if your interested, normal service will be restored as soon as possible.

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra starting to wonder about the level of your tech support education nothing like being told that I need to check that my modem is plunder into a power source! I’m like are you serious Seriously it is beyond a joke.

  • downloadeodeo Downloadeodeo📽💙😊⌨🧦🖖🌱📚🐞 (@downloadeodeo) reported

    @Telstra You feel terrorised that people in your organisation are behaving this way, don't you? You're too afraid to acknowledge & act. Subsequently, you pretend that things done to my phone service are, "sham calls."

  • skepfnbr Like Pinned Tweet (Following everyone) (@skepfnbr) reported

    @dillusionggs @Telstra i need help with my wifi it keeps disconnecting would you have any fixes

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra It has been only happening the past 14 days and try to get it sorted only to now have a ping of 31 and down load of 0.3 this is after it got rebooted remotely by your so-called support team!

  • DiAnneZC2 Di-Anne Z-C (@DiAnneZC2) reported

    @Telstra But as I said today was the worst

  • paperelephant Paper Elephant (@paperelephant) reported

    @Telstra not happy Telstra. One week on. A new phone. Old #. And now I have no phone. Tech support non existent despite multiple calls.

  • downloadeodeo Downloadeodeo📽💙😊⌨🧦🖖🌱📚🐞 (@downloadeodeo) reported

    @Telstra Thank you. A further example: the pre-paid package I have with Telstra covers all overseas calls. Everytime I diall a number overseas, I get the message that it's not available from my service, as if the account is overdue for renewal.