Telstra Outage Report in Portsmith, Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Telstra
Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@joe_kelly) reported
@Rangers_9293 @VinceRugari I was going to bring my 12yo Aussie grandson with me from Perth and didnt buy the tickets (on telstra) today as I saw there was minimal segregation and even more common ground which is potential massive catalyst for trouble.
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The Duffster
(@DuffmanGay) reported
@DevGreg3 @JulianHillMP Awful isn't it. How about disconnecting Foxtel? I promise you that you will never miss it and never look back. With that money you can get lovely streaming services instead and not be supporting Murdoch/Telstra.
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Lee de Byl
(@unmarkedplace) reported
@Telstra No, it seems the phone manufacturer is blaming Telstra, and Telstra is blaming the phone manufacturer. Conveniently, the easiest resolution seems to be buying a phone directly from Telstra.
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Andrew Glyntzos
(@andrewglyntzos) reported
Is it true that (while I have existing services) that I have to go into a @Telstra store to confirm a credit check with a new mobile broadband service? I have submitted both license and Medicare ID and I still have to go in store? I can’t believe it. It’s 2022
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Stephen Dean
(@stephendean) reported
@Telstra Our NBN has been operating at half the normal download. We have 100 down but last couple of weeks only getting 50. I was hoping it was temporary. So not happy we are not getting the service we pay for.
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John Lutge
(@JohnLutge) reported
from
Sydney, State of New South Wales
In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov
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Pirjo Kohonen
(@0512soumi) reported
@Telstra Hi Sheree, thanks for your msge. This is already a second complaint, the phone struggles to function as time goes by. North Sydney Telstra made 1st complaint on my behalf when I first got the wrong phone. They were shocked but managed fix it.
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MAHESH SACHDEV
(@sachdev_mahesh) reported
@Telstra @Telstra it's been pain for me since I ordered something from the Telstra day sale period (Feb 9, 2022), no updates on my order since then, no emails, no sms.. No shame to get in touch with customer and get this moving. You expect the customer to do all follow ups
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Graham Lauren
(@cloudcitizen) reported
SMALL BUSINESSES, YOU CAN’T AFFORD TO BECOME #Telstra VICTIMS. @Telstra @andy_penn I simply have to wonder just how many complaints about its SMS lies I have to make before someone sufficiently senior at the inept #Telstra just picks up a phone to address my problem.
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Michele Ann
(@confused1960) reported
@Telstra OMG!! On phone to Telstra, person has no idea how to help. Last person said it's area but he doesn't comprehend the simple issue. Now attempting to contact a 3rd area. I need a plan for landline I have a number for. On hold again. This is time wasting. Still on hold....