Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/04/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • emmareynolds77 Emma Reynolds (@emmareynolds77) reported from Charles Sturt University, State of New South Wales

    @NBN_Australia Great to hear things are working as they should. We signed up to @Telstra and @NBN_Australia 14 Feb and are still waiting to be connected nearly 5 weeks later. Slow to assist us,if someone could action this would be helpful and save us time and money chasing service providers

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @ahails @Foxtel @Telstra Ring up and cancel, they’ll give you something free for a while.

  • Hho39682157 Hho (@Hho39682157) reported from Melbourne, State of Victoria

    @elonmusk In 🇦🇺, Telstra finding network crowded problems as many went working, studying, watching from home.

  • JohnnyLydon jk (@JohnnyLydon) reported from Melbourne, State of Victoria

    @vanOnselenP The ex Telstra copper wiring was never going to be up to the job according to ex Telstra techies I have spoken to. We have waited two years and only now have we been told we are eligible to connect to NBN because the old infrastructure needed to be upgraded in our neighbourhood

  • croydoncathy Croydon Cathy (@croydoncathy) reported from Sydney, State of New South Wales

    @Telstra now would be a really good time to repair the huge cable cut in Croydon NSW which left many of us without fixed line phone internet for weeks (fix not til 3/4) Appreciate the extra data 👍 but my street also mobile black spot... Work & school from home v difficult

  • alancramer Alan Cramer (@alancramer) reported from Adelaide, State of South Australia

    Further to this, you can't speak to anyone at @Telstra Plus. When you call, you tell the AI that you want to speak to someone relating to Telstra Plus and are put through to Disconnections. Must be hoping that those poor souls can save the customer from walking.

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    Work from home they say! How can 1 do that with internet speeds of 5mbps download from purportedly Oz’s best network @Telstra it’s a friggin joke. I could walk from Strathfield to the city & back b4 a 50kb excel file opens. this country is not equipped for these situations.

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

  • swampymarc2801 swampy marc (@swampymarc2801) reported from Sydney, State of New South Wales

    @denissnowy @9_Moley @NRL @AndrewVossy @RaidersCanberra Good point. I have it by virtue of being a @Telstra customer but because of shitty 4G service good luck if you can watch a game live as it happens. Can take over 2 hours to watch sometimes.

  • editsmithy Bradders (@editsmithy) reported from Brisbane, State of Queensland

    How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix