Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/08/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ozbydrone Oz By Drone (@ozbydrone) reported

    The @Telstra complaint manager said: "Processing a new Internet bundle under Premium Internet $110/month with Professional Installation fee of $240 to re-activate the service. Once order is completed, we’ll change the temporary landline number back to (my number). Really?

  • srikant71601501 srikanth (@srikant71601501) reported

    @NGruen1 @Telstra so please ask them to transfer to internet faults team they will help with this.

  • italbertoz Alberto Möglich (@italbertoz) reported

    I hope guys you will never have an issue with @TelstraAU. I open a ticket trough the customer service more than 20 days ago..and they never call me back. This morning I took the day off work, I’m at the #telstra shop and more 2 than hours waiting…. #telstra your are ridiculous

  • nickamerry Nick Merry (@nickamerry) reported

    Hey @Telstra sadly the service levels you provide your customers or propsective customers is so low and yet you still fail to achieve them that I have to look elsewhere for my telco service

  • NGruen1 Nicholas Gruen (@NGruen1) reported

    @Telstra I’m on your cable service Things have been out for two or three hours You do realise your explanation makes no sense I hope — that techies can’t give an ETA if they’re working on something Since they’re aware of an outage, the system must be aware of it I’m aware of it!

  • david_vacy David Williams (@david_vacy) reported

    @Stephen62494819 @Telstra They measure walking, resting, eating and rumination. Main use is heat detection and they give you alerts if it thinks a cow is sick. Bloat was a problem earlier but it ok now.

  • _UpperDonny_ SaIazar (Halloween Denier) (@_UpperDonny_) reported

    @Telstra YOUR INTERNET IS DOG ****

  • Ceehunr Nstg8r (@Ceehunr) reported

    @Telstra So unless voicemail I never requested can not be removed & the changes with pre-paid I will have no option but go were you are not dictated to

  • __hlp3007 Holly (@__hlp3007) reported

    @Telstra Ya’ll are quick to disconnect a damn service but can’t bloody reinstate it as quick. Absolutely appalling.

  • NGruen1 Nicholas Gruen (@NGruen1) reported

    @Telstra If Telstra's online outage tracking service is supposed to be USEFUL - as opposed to a ritual you can give us to fob us off, it needs to update on being queried Wouldn't you say?