Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/18/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Zeggie8 Zeggie (@Zeggie8) reported

    @michaelje @simondotau @PRGuy17 You can opt out. Not sure that Telstra would facilitate that for a mobile customer, nor for free. No real reason why any person would request this in the first place.

  • dedmaroz7 dedmaroz (@dedmaroz7) reported

    @Supermoosie @zzzLLOYDYzzz @OzraeliAvi If he has the Twitter login timestamps together with the IP address used, then Telstra can find the device ID that was connected via that IP address at that timestamp. Yes, Telstra will need to be compelled to hand over this data. Go Avi, nearly there mate! :)

  • RCoops1978 Rob Bhai (@RCoops1978) reported

    @innocent_abroad @mal2153 @MikeCarlton01 Telstra wasn't privatised for another 10 years after the entry of Optus So that is not a success of privatisation that is a success of deregulation Once we privatised Telstra the infrastructure turned to **** and the competition started to slide Nice try tho

  • MarianSmedley Marian Smedley (@MarianSmedley) reported

    @Ctl_Alt_Del Drives me mad actually. I gave Telstra some feedback once after they had simply done their job on something - I told them to stop sending stupid requests for feedback all the time!

  • Twitf4c3 Twitface (@Twitf4c3) reported

    @deniseshrivell @PeterLewisEMC There should be laws against parties selling public assets. As soon as they stop being an essential services owned by the government, the end users get screwed in the interest of "the shareholder", or the CEO's bonus. It was a terrible decision with Telstra, power is worse

  • SAPaleAle SAPaleAle (@SAPaleAle) reported

    @Telstra wtf are business services showing on the my Telstra app? Yes I manage Telstra services at work but I want to see and haven't given permission for Telstra to link my private account and my business. This is an invasion of privacy

  • badhombre29 Albo Da Commy (@badhombre29) reported

    @simondotau @PRGuy17 Why do you think Telstra won’t be compelled to hand over customer data if Twitter was?

  • DennyJ2803 Denny JOHNSON (@DennyJ2803) reported

    @Telstra Hey I haven't been able to send or receive email on my bigpond account for the last hour or so - was all ok before then. Trying on laptop, desktop and mobile phone. Same problem. Internet browsing ok. I'm in Perth. Can you check n let me know ? Tks

  • Gieusahaggis1 Gieusahaggis (@Gieusahaggis1) reported

    @RoadknightThe You need to include the Telstra twitter handle in your posts. They fixed my problem in two days, with a new modem and vast improvement. Their call centre and on-line chat service are appalling.

  • Dr_Polarbird Kate Kloza (@Dr_Polarbird) reported

    @telstra I got a message in the app and on my email that my recently ordered iPad has been collected from the store. I have not collected it and can’t get a hold of the store direct. Call centre couldn’t help b/c it was a store order. Do you have a direct store number?