Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/27/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CADbloke Ewen Wallace (@CADbloke) reported

    Being a long-term customer at @Telstra is actually worse than being a new one. All that stuff they advertise, I can’t have it. Impossible to spend money with them. Stuck in their old Siebel system, nobody knows when it’s my turn to migrate. This is how they treat loyal customers.

  • DavidHHWilson David H H Wilson (@DavidHHWilson) reported

    @petermartinsept @Telstra I can recommend iiNet for broadband. There customer service is very good indeed.

  • camclare Cameron Clare (@camclare) reported

    @garrows LOL I'm glad I want to be famous right now. Put all the cards on the table. Not only did they get historical data on me from Medibank, but current data at AHM! Not to mention historical customer data from Optus, and historical staff data from Telstra. Yippee.

  • canaus200 Paul Sims (@canaus200) reported

    @Justdontcare42 @abcnews Schools are Government funded bud...they buy the poor quality Telstra service now, because there isn't any option...Starlink will be far more economical, value for $ spent...better for teachers: don't know where you get that $36billion from, but you are no doubt ***** about it

  • canaus200 Paul Sims (@canaus200) reported

    @JosephB68927992 @abcnews The government already pays Telstra for its poor quality, intermittent internet, so just having on, when it's needed, in the classroom, in any outback education situation, is a better use of your tax dollar...don't be worried mate, it's all good 😜

  • petermartinsept Peter Martin (@petermartinsept) reported

    Well the MyTelstra App is the most useless way of doing something like changing address @Telstra Tried for ages and even the call back function wouldn’t work. Seriously considering getting rid of my last Telstra service They have the worst customer service experience imaginable

  • thenames_holden Holden Matthews (@thenames_holden) reported

    @ronaldfromohio @BolWrld bro uses Telstra service

  • rwerkh Richard Werkhoven 🥛 (@rwerkh) reported

    @stilgherrian Around 20 years ago my ancient Mac II died in the Christmas break and took down the Telstra Bigpond homepage.

  • Klavinmour Klavinmour 🏳️‍⚧️ Vtuber 🏳️‍⚧️ (@Klavinmour) reported

    @Telstra @NBN_Australia But @Telstra wont give a guarantee on their 10mbs upload, it's a "you MIGHT have this sometimes, and we're not going to try and make it happen". Because as long as you get 20mbs down according to them your internet is working perfectly and there's nothing to fix.

  • canaus200 Paul Sims (@canaus200) reported

    @NeilBoltonRSPL @abcnews Fr Canoogan opines: this is a Not to even mention the fact, that Starlink will be vastly more reliable, than anything our national communications rip off artist Telstra, or any of their corp companies ever will provide...hands down an old telco generation fade story...