Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 10/24/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portsmith, Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Meringa.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rakudachu josh @ pokespe brainrot // monky (@rakudachu) reported

    i will still never forgive telstra for turning claire de lune into the ****** telstra jingle

  • thesoxman23 TheSoxMan (@thesoxman23) reported

    @Telstra Hey, have called your business support team about a disconnection 5 times today. Each time I'm put on hold then get hung up on. They never call me back despite having my number. Absolute disgrace. Have a business here with no internet and been offered no help!!

  • mika_capt Evelyn (@mika_capt) reported

    @BrittMezher @Telstra I did find though, that I got better results using the live chat support rather than phoning.

  • mika_capt Evelyn (@mika_capt) reported

    @BrittMezher @Telstra They are the worst. I’ve almost had breakdowns dealing with their merry-go-round customer (lack of) service. In the end I give up and end up where you’ve got to today.

  • HermsSophie Sophie Herms (@HermsSophie) reported

    Feeling quite shocked and confronted by @Telstra treatment of Remote Indigenous Communities. As a bush school we are entering day 9 without any service and even after an emergency (that we couldn’t call for help) we still aren’t getting any solid support.

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra ‘Your appointment is reserved but system is cancelled due to some technical issues’. What does this even mean?

  • FireStriker_ FireStriker (@FireStriker_) reported

    @sammi_limyy Just the name alone makes me think it’s your version of Telstra over there. Overpriced with ****** service

  • digitaldocs Paul Egglestone (@digitaldocs) reported from Newcastle, State of New South Wales

    @Telstra I have an incident number INC13781033. The issue requires a visit from one of your technicians apparently. Your colleagues on the message service said they’d booked one today (16th March). I asked them to confirm twice. They did. Took half a day off work. No technician.

  • OisEucalypt OIS (@OisEucalypt) reported

    Today was not fun. Manager and coworker was away. I'm having to assist students, answer calls, explain for the n'th time to support that the need to resolve a google/telstra issue, solve helpdesk tickets, repair laptops, provision equipment, instruct behaviour management...

  • Carreira_DrP Patricia Carreira (@Carreira_DrP) reported

    They can send me a modem tomorrow the earliest but I need internet today. Solution: connect through @Telstra mobile in the meantime. Problem: I don’t have Telstra mobile (#tooExpensive) 2/n