Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 11/27/2025 07:40

November 27: Problems at Telstra

Telstra is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ZenifyyAU Zenifyy 🎃 (@ZenifyyAU) reported

    @OvertGGs @Telstra my internet is disconnecting every 10 minutes help

  • zelooce zelo (@zelooce) reported

    @OvertGGs @Telstra my internet just turned off pls help

  • mickgallo Michele Gallo (@mickgallo) reported

    @Telstra Disgraceful customer service!! On hold over 2 hours, then hung up on

  • ressyOT ressy (@ressyOT) reported

    @OvertGGs @telstra my internet is broken

  • 74Damo Damo (@74Damo) reported

    @OvertGGs @Telstra i’m having some problems with my internet

  • VolFNBR F/A Vol 🔈 (@VolFNBR) reported

    @OvertGGs @Telstra my internet is being really bad can you help

  • Alpaca_Capital Alpaca Capital (@Alpaca_Capital) reported

    @valley_llama Biggest customer is also the minority shareholder — need to improve tenancy ratios to effectuate revenue increases if not building out new towers. Plenty of competition coming up with pretty much everyone selling off their towercos (Telstra, TGP, and Optus) plus existing players

  • mickgallo Michele Gallo (@mickgallo) reported

    @Telstra I am a long time customer, and spend a lot of money for this really poor service over the last couple of days. Now over 20 minutes on hold.

  • Snowfnt_ GLM Snow (@Snowfnt_) reported

    @OvertGGs @Telstra My internet disconnects me every tournament, which is stopping me and my trio from placing, this has been a problem for me for months now and is a problem that requires immediate attention

  • mary92384433 mary (@mary92384433) reported

    @Telstra Hi, I’m not sure what you can do. I’m sick of trying to fix it my end. I even changed my plan to up the speed. Has made no difference. Case ref: 19680138