Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/26/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • flacopathi Pathi Raj (@flacopathi) reported

    Telstra says a local power outage in Mildura is disrupting internet, landline and mobile services and that it has a technician on-site working urgently to get everything back online.

  • David110280 DMist (@David110280) reported

    @Telstra @NBN_Australia have the worst customer service. 6 days now and still no technical help.

  • tomarild82 TomMariah (@tomarild82) reported

    @EagerMatthew @Telstra Awful. Make yourself a nice cup of tea and play calming music in the background. What’s the point of all this ‘DM us your information’ when you have to call them in the end anyway- why can’t they call us? Nice to hear that Telstra and Optus are the same in that regard.

  • Piiiiickles Pickles (@Piiiiickles) reported from Melbourne, State of Victoria

    @Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.

  • Cynskeptical Ollie (@Cynskeptical) reported

    @beourmate Speaking of support, please tell me there is a simple way to add nbn onto my new mobile service(2weeksold) as a bundle without having to sign up again or call/email support. Trying to migrate our nbn away from pathetic Telstra and it isn't easy.

  • AuntyLF Leoni Freeman (@AuntyLF) reported

    Geez @telstra you are such a frustration. I have spent almost an hour on the app, on a call who couldn’t help but transferred me back to the message that then cut me off. How hard does it have to be to get help when your business phone isn’t working properly. So damn annoying 😡

  • erfbeeass Turdine Cupcake (@erfbeeass) reported

    @IanSamuels3 @AGLEnergy It's like talking to a revolving door. No continuity of customer contacts. Every time you gotta start from scratch. Ditching them very soon. If they can't sort their customer service I'll go somewhere that can. Same reason I ditched Telstra after 19 years and went to AussieBB

  • hewantstolearn Mohamed Zayied (@hewantstolearn) reported

    @VodafoneAU all my calls have been choppy for two months , even calling Vodafone support was cutting in and out . Unable to operate on this network and tried other phones and the esim . Ticket was escalated but have not heard back . I think Telstra is the fix

  • babylon4288 illuminati88 (@babylon4288) reported

    @Telstra the complaint befor the tio has not been resolved ill be calling them tomorrow

  • phatsoluble John (@phatsoluble) reported

    @BoostCare Hi Boost, I received an SMS that a Telstra PIN has been set up, but it wasn't me. Can you help?