Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/29/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portsmith, Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • travisaholland Travis Holland (@travisaholland) reported

    One thing about @Telstra, they never miss a chance to charge you more for the same service. Just got an email to say our current package will be unbundled and as a result goes from $168/month to $237

  • jccrealdeal jcc (@jccrealdeal) reported

    @telstra need to disconnect my father's services but do not wish to wait in a 40 minute long phone queue. Can you please help?

  • StreetRuffian75 Will (@StreetRuffian75) reported

    So @Telstra , you send an email saying you are simplifying products, separating Internet and Foxtel packages. In the mean time, you just jacked it up by $10 a month and yet the service get worse. How about you just send out an email saying your prices are going up! BS spin!

  • LusciousLani Ms Banani (@LusciousLani) reported

    @andrewwhiteau @Telstra Give up, relying on Telstra customer service or tech support is like using sambal sauce as lube. If they didn’t have a monopoly on the infrastructure they’d be out of business long ago.

  • Strasser0088 Strasser 🇦🇺🇦🇺 (@Strasser0088) reported

    @Telstra Can you have someone call me asap as I want to setup a new NBN service. I have called 3 times and the sales nbn line keeps hanging up on me.. I'm trying to give you over $100 a month it shouldn't be this hard.

  • andrewwhiteau A n d r e w (@andrewwhiteau) reported

    @Telstra They keep troubleshooting the app when the issue is both the Telstra website and app. I can login. I can see my account. I cannot access any options on my account without an error message.

  • Harpercainey Jacqui Harper (@Harpercainey) reported

    @nicolejeffery @Telstra I get those a lot from the so called Telstra Technical Dept. They want me to arrange a technician to come and replace my modem. Needless to say, I just hang up

  • burden2010 Brendan Hunt (@burden2010) reported

    @Telstra And as I already replied to you, I am not jumping though any more hoops for you. I am not a customer you can bully any more. YOU FIX IT.

  • andrewwhiteau A n d r e w (@andrewwhiteau) reported

    @LusciousLani @Telstra I have a Vodafone SIM card ready to go if this isn’t fixed in the next two hours. 3 months is unacceptable and I’ve been through this “support” process four times now.

  • Ickon Ickon (@Ickon) reported

    @Telstra Is your company for real, now your system is sending BS texts saying somone tried to call me, please call our office. **** you all over again. I sat on the chat over the weekend for about 5hrs to get no where. Now I'm sitting on hold waiting.