Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/21/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • albany_shania Katie (@albany_shania) reported

    I cannot see the pictures only read. Spotify has mind of its own. Not been able to stream 4 11days. As Telstra priority customer they r meant to have phone line fixed within 24hrs. At least I can read books and tweet. Hehe lucky followers. The whole 100. Am I a influencer yet?

  • mckenzie_rhys Rhys John McKenzie (@mckenzie_rhys) reported

    @Telstra My internet is now restored after a marathon session last night with three different technicians. I was SMS'd by Telstra over this issue and I mentioned it's been restored and they're like "Oh, that's fine then" and don't care it's taken a week to fix

  • lorrg11 Lorri (@lorrg11) reported

    @Telstra Telstra. I've been trying to elicit a response from Telstra for weeks now. I have followed all instructions, to no avail. I have a serious complaint & am looking at cancelling my service altogether. I don't even have a reference number as I have never been able to get that far.

  • mauricenistico Maurice Nistico (@mauricenistico) reported

    and now they have hung up.... awesome service thanks @Telstra

  • mattyofthebell Matty (@mattyofthebell) reported

    @Telstra my work productivity goes down when I have to rely on an internet connection. And that, is purely a Telstra problem. I truly hope all the management are sacked and sent to jail for incompetence.

  • ajsmith2369 AJ (@ajsmith2369) reported

    Yo @Telstra, fix ya damn app or you won’t get my money that I owe you!! Sincerely AJ

  • lorrg11 Lorri (@lorrg11) reported

    @Telstra for around $200, As I have been paying the full amount since then, I consider that option met. If someone chooses to email or call, I can tell you more about my complaint if you wish. Can you please get in touch & let me know if this has been actioned.

  • billus hater of sillyness🏳️‍🌈 (@billus) reported

    @Telstra why do you have such atrocious customer service? I closed my accout after porting my number to @Optus 4 weeks ago and payed my final bill in full, but you still have sent me a bill for this month. FFS get your act together. It seems almost impossible to

  • jisungtiddi emily (@jisungtiddi) reported

    @inniecam @Telstra i AGREE **** TELSTRA

  • Demonpk Peter K (@Demonpk) reported

    @Telstra let me just say, with being a customer since you were called Telecom, your online Virtual Assistant Codi is about as useful as an ashtray on a motorbike Answer seem to be on a loop