Telstra Outage Report in Portsmith, Cairns, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (47%)
-
Phone (32%)
-
Wi-fi (10%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
-
Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
-
Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
-
💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
-
🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
-
💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
-
Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
-
WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
-
Jake Jeffreys
(@jeffreys_jake) reported
from
Meringa, State of Queensland
@BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM
-
Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
-
Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Levick
(@ChrisLevick4) reported
@Telstra 3 months now no free to air and no FOXTEL. Promise after promise and I’m still no closer to being fixed. What do I need to do to get you people to fix this fault?
-
Jax
(@KittyKorner4) reported
My dude @Telstra why is home internet out and my mobile internet is too **** to be a hotspot for my laptop? What is going on? How are both services rooted? 🙃
-
💧Justin
(@jtparker72) reported
@naomi_t_81 @Telstra Yep I get that too. Log a job online and because there is no “process” to disconnect a service, they close the call! WTF??? I now only deal with our account manager
-
Charlie Somerville
(@charliesome) reported
@aaronmoodie @Telstra I gave telstra the flick last year and haven't looked back. Plenty of cheap MVNOs reselling their network that are just as good - perhaps less coverage on paper, but in practice I haven't noticed it (even out bush)
-
Jarrod McCloughan
(@jazza1983) reported
@Telstra The 4G backup is thankfully working now. Wasn’t working on Saturday. Checked the outages page and nothing. Seemed to be a NBN outage on Saturday according to a community Facebook page.
-
Hulla
(@Hullafuzza) reported
@Telstra Hi no it hasn’t and yes I rebooted the modem 7 times hoping the Telstra backup system would work no luck. I have looked again at your outage site which is now saying I won’t have internet till Thursday afternoon this is really unacceptable I work from home what do you suggest
-
Matt The Rat 🐭
(@Mattachusetts69) reported
from
Newcastle, State of New South Wales
@Telstra your customer service is abysmal
-
Patrick ADLARD
(@PatrickAdlard) reported
@CaroletheStrong Thanks Carole. I'm trying to help a neighbour in her 70s who ONLY has home phone and the ENTIRE Telstra public contact system is based on you having a mobile or internet connection. If you don't have those the system just cuts you off
-
Sagar Adhikari
(@skyofdestiny4me) reported
@Telstra today is my last date to pay the bills the direct debit didn’t worked. Solve your damn errors if you don’t have developers to do it let me know i know few people who will solve your errors.
-
megacolour
(@megacolour) reported
@Telstra Resolution was to be: A call back to me between 12:30 to 3:30pm today to resolve 3 issues. 3-hours; I wanted to be generous. No call back received. <sigh> Why did I choose @Telstra? I'm trying to think... @Optus are you better over there re customer service?