Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/25/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @GailClifford7 @Peter90666913 @NewcastleGardia So 2007 they had fttn plan but didn't go ahead. 2009 decided to bypass the copper network. In 2010 they issued tender docs. Network design began 2011 following some trial fttp sites. Construction also started in 2011. Delays from Telstra pushed the schedule out. Stopped in 2013

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    Jeezus!!...can't get Telstra internet, gotta go wifi through my wife's iphone to get on...****!!...all these private schooled CEO's of Big Corp' sucking each other's ***** and giving us citz' the resulting pox!!...STALINIZE THE *****!!

  • robwilkinsoniii Rob (@robwilkinsoniii) reported

    @awthorpe @NBN_Australia I understand that Telstra support personnel have not been trained to handle this type of request so there probably isn’t a process in place. I’d just cut the cable at your property line if you don’t get a timely response.

  • sethsentry seth sentry (@sethsentry) reported

    Hey @Telstra your app straight up sucks. I’ve had a problem for 4 weeks and it’s still not any closer to being resolved. Do any humans work the phones there anymore?

  • terry23082512 terry (@terry23082512) reported

    @Telstra Hey Whens Andy going to get my phones fixed how bloody long do i have to wait its been 6 weeks, i know that pric doesn't care about little companies and is happy to sabotage them so if he wants trouble then he can have it

  • sreepsmit Ron Wilson (@sreepsmit) reported

    @Telstra I’m onto to my 5th person looking at the issue. No one has offered a solution as yet. The last person couldn’t even get my name right. It’s a pathetic game of pass the parcel. Truely the worst service I’ve ever encountered.

  • JAYTEEAU JAYTEE - Wear a mask. It worked for AUS 🇦🇺 (@JAYTEEAU) reported

    @wombat1974 @Telstra Apologies, I thought YOU were going to cancel all services Totally mis-read the last bit. I should slow down :(

  • n3ophy7e neophyte (@n3ophy7e) reported

    @tanya_plibersek @craigreucassel I live in Glebe, and recently I was forced to switch over to the NBN. Telstra cut off my usual service, and it took OVER A MONTH for them to connect me to the NBN. That was over a month without internet, and I live near the CBD of Sydney. Absolutely unacceptable.

  • BBGreg3 BB Greg (@BBGreg3) reported

    @Telstra @NBN_Australia Due to technical difficulties, we cannot assign someone to fix your technical difficulties. Please return to go. Do not collect $200. Start the entire process again. Someone may or may not call you within 24hrs to tell you to start again.

  • wombat1974 Andrew (@wombat1974) reported

    Holy ****, just had the worst customer service experience with whatever people @Telstra hire to staff their call centres. Lies upon lies. I've asked for one service to be cancelled. Now waiting for them to ineptly disconnect everything out of spite