Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/16/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewhiggo Andrew Higginson (@andrewhiggo) reported

    @Telstra You might be able to help the lady I was responding to on Twitter re her problems with Telstra, I just suggested she check out the implications before she dumped Telstra

  • ShaneDignan Shane Dignan (@ShaneDignan) reported

    @Telstra I am no longer a telstra customer thank god, however I am $129 in credit after you overcharged me. How do I go about getting my money back as you have zero options in your account page on your site!

  • simongue6 Guess 🇦🇺 (@simongue6) reported

    @BeachGirlJan @Telstra Jan I hate their service too, unfortunately of the three phones in this house mine, telstra, is the only one to get service inside.

  • MrDanielJohnHa1 Mr. Daniel John Harper (@MrDanielJohnHa1) reported

    @Telstra I live in Innamincka, South Australia & the towns been without services for 16 hours now. The fault began around 9am, 9th of July. I’ve spoken to a member of your support team who tells me there is no fault with the tower in my area. Can you figure out what’s going on?

  • therealhki JCP 🇮🇹 (@therealhki) reported

    @utdsaml I’m gonna can my Optus sport when they lose CL and I only have kayo right now because I got the Telstra customer 1 year $5/month deal because I wouldn’t pay $25 a month for it

  • kelliejustine Kellie (@kelliejustine) reported

    @Telstra I’ve tried to get this fixed multiple times. When they look into it I get a) told that it’s my iPhone that’s the problem or told that it’s an iPhone problem (as my whole family are iPhone users and have the same issues), or b) get fobbed off to a “backend” team who never respond.

  • outlookopinions Louise Tracy (@outlookopinions) reported

    @karaschlegl I just changed from Optus because of how poor the service is in the inner west Sydney & switched to Telstra & much better

  • biggles737 Andrew Caldow (@biggles737) reported

    @Telstra Hi. My auto recharge didn’t work for some reason. I was told I had to manually recharge which I did. In the process I lost all my saved data. Now data is not working at all. I only have voice and messaging services. Any assistance much appreciated please.

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @Telstra You don't need to. I have no problem with you guys

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @BeachGirlJan @Telstra I am only with telstra because here on the west coast of TAS it's the one that works best, Optus sucks **** (they sign you up to recieve dodgy texts then charge you for it and it chews up credit)