Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/17/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard33878882 Richard Hubbard (@Richard33878882) reported

    @woodinitbenice @craigreucassel @NBN_Australia Put in a complaint to the Telecommunications Ombudsman. They are great, and get results. Costs nothing. Surprised that Telstra hasn't deployed one of the new mobile units if there are big issues with the local tower.

  • woodinitbenice Diane (@woodinitbenice) reported

    @craigreucassel @Richard33878882 @NBN_Australia 26 phone calls to provider plus FB messages to NBN and provider. Platitudes galore. Interview on ABC South East last Wed. Widespread problem. Telstra 4G - our backup- doesn’t work in holiday time. And this is the fire prone, trying to recover, far south coast. Disgraceful.

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra No it's not. That site has said there is an outage since before Christmas. Some people expect their phone service to be operational. Why is my phone not operating for over two weeks please? I pay good money for the service.

  • newearthphoenix Laura Goulart Pinheiro (@newearthphoenix) reported

    Telstra internet outage in Queensland, Australia.

  • NeverTooLateFo2 COVID-1984 (@NeverTooLateFo2) reported

    @TheKouk A bit like saying Telstra or any Telcos can chose whomever can make a phone call on their network, or filter was it being said by phone.

  • aizenchair4 ella II (@aizenchair4) reported

    Omfg can telstra get its **** together

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra Which shows how useless the telstra app is when it comes to customer service / support

  • robertjmillar Robert Millar (@robertjmillar) reported from Horsham, State of Victoria

    @Telstra totally get that, however now on day 6 of trying to rectify this problem and having spent close to 18 hours on the phone in the last two days, regardless of your ‘priorities’, we should’ve been able to resolve our outage.

  • georgesbasin George S Basin (@georgesbasin) reported

    @Telstra When is your 24/7 service going to reply to my requests for assistance?

  • jharsem jharsem (@jharsem) reported

    @Telstra Incidentally, this is why I’d never use or recommend @telstra in an enterprise role. The market needs adjustment and more capable players that can scale service from B2C to B2B without these sort of failures.