Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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DibbohRS
(@DibbohRS) reported
@BuzzOCE Yeah man I tried to leave Optus due to a work phone was with them which was also my personal phone, so I tried to get with telstra and they said I had to pay 1500 to get off the plan even though it stated in my bill it was month to month. I hate Optus will never go with them.
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Mitch Just
(@JustMitchJust) reported
@Telstra I'm trying to transfer my eSIM to a new phone and hit an issue... I've been on the support chat for hours now, with around 45mins between each response (which usually is ignoring what I've said, and sent me a copy/paste response). What on earth is going on there?
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fitba
(@fitba11) reported
Has anyone ever been in a @Telstra shop when there were not ‘issues with the system’?
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😷Camybobany. Distance, mask, wash your hands. 😷
(@camybobany) reported
@Telstra so tired of trying to contact anyone over same problem. It’s very time consuming, obviously regardless of what is said, totally ineffectual. Time and time again you disregard customer service, through having call centre staff unable to fix problems and make you wait. 😡
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Dave
(@Dave_Matteo) reported
@fitba11 Telstra randomly shut off my mum's Foxtel even though it was under contract and basically just wouldn't admit they messed up. Took a month to be fixed and was a 3 click fix
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😷Camybobany. Distance, mask, wash your hands. 😷
(@camybobany) reported
@Telstra You need to do something about your customer service. 😡 Disgraceful
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James Pope
(@Dearmad) reported
Telstra are one of the biggest brakes on business in Australia. Poor service and no communication #telstra #breakuptelstra #competition
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fitba
(@fitba11) reported
@Dave_Matteo Walked into the Optus store nearby, sorted with a new service in about 17 minutes. @Telstra
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💧Jen 🌿🌸🖤💛❤️
(@leftie2401) reported
I have never experienced anything like the abysmal customer service as I am now with #telstra Moved house. Ordered the internet at new address 2 weeks before we needed it. “It should work”. It didnt work. Countless calls including calls waiting so long that Telstra hung up on
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Jhobi
(@Jhxbi) reported
@Telstra SHUT ******** UP AND FIX YOUR ******* NET LIKE GET A GRIP YOU'RE THE WORST SERVICE PROVIDER TO EVER EXSIST BRO. LITERALLY JUST QUIT THE INDUSTRY, YOU'RE PATHETIC *****