Telstra Outage Report in Portsmith, Cairns, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (42%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Portsmith, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	12 days ago
Cairns	Phone	8 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  Moods Moody (@MoodsMoody) reported 4 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Kate Cunningham (@KateHamilton88) reported 17 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 19 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  WogBoy (@WoggBoy78) reported 30 minutes ago from Cairns, Queensland

  @Telstra anyone know what is causing the outage in Torres Strait..

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 41 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  Peter Stefanovic (@PsStefanovic) reported 52 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  big gus (@angusblack__) reported 6 minutes ago

  @Telstra i will get that added today- Why do authorities/ contacts on accounts get deactivated after 12 months? I was added as a contact for things like this only to have it taken away with 0 notice and was unable to be given ANY notice of why the service i pay for ISNT given to me.

• 
  Baron E.H. (@Baron_EH) reported 7 minutes ago

  @Telstra Yeah I have - service keeps degrading and randomly comes back up but only for a few minutes.

• 
  Proud ‘strayan (@crikeyitsmatt) reported 16 minutes ago

  @grow_dem_melons @Telstra I had same issue around southern mallee in Victoria so I got sick of Telstra saying there is no problem and switched to @optus and never looked back. Their service is mint and you can actually talk to real person not some bot.

• 
  the_scotsman_ (@the_scotsman_) reported 20 minutes ago

  NBN (FTTN) dropouts, Sync has dropped from 45M (was 55M before stability profile 6 mnths ago) to 12M. Only thing Telstra could do was get me to reboot it and try another powerpoint. They'll "monitor it" over 24h. I already know there's a hard fault in the Node or pillar. FFS #NBN

• 
  Strange (@mstrange69) reported 21 minutes ago

  @Telstra Can ya try giving me a business support line to call in hours?

• 
  Jane Taylor (@JaneTaylore) reported 22 minutes ago

  Seriously Telstra would have to be the most frustrating company on the planet to resolves issues with. One and half hours later and onto my 4th person to speak to and still issue not resolved.

• 
  Blubbu (@Th3_only_Blubbu) reported 23 minutes ago

  Never trust @Telstra OK

• 
  tracey 🌻 (@traceyytran) reported 23 minutes ago

  Hey @Telstra is there a reason why my service is showing as "Your Broadband service is working in backup mode. You are connected and online"??

• 
  Phil (@Phil64332969) reported 23 minutes ago

  @Telstra No but assuming it was only our device now hearing more people having same issues, I’ll get in contact

• 
  Winsor Dobbin (@winsordobbin) reported 25 minutes ago

  Hey @Telstra My NBN is almost as slow as my old ADSL. Do I get a refund?