Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/02/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • pfbt Marquis d'Killara (@pfbt) reported

    Thanks NBN, @TurnbullMalcolm, Optus, Telstra for the absolutely crap internet. Non-existent at night. (Meanwhile neither @NBN_Australia nor @iinet have got the satellite working (but it's a crap option anyway) – sad that that's the laughable excuse for NBN.

  • pfbt Marquis d'Killara (@pfbt) reported

    @Optus @NBN_Australia @Telstra The way to fix this is PROVIDE FIXED WIRELESS.

  • pfbt Marquis d'Killara (@pfbt) reported

    Moved to a small country town in Central NSW. @NBN_Australia hasn't brought fibre to the development on the outskirts of the town. Neither @optus nor @telstra has provided fixed wireless. Satellite not working yet. Only option 4G broadband - drops away completely at night.

  • SusieShivani Susie Shivani 🌏🐨⏳ (@SusieShivani) reported

    @joshthelad3 @Telstra Allow me. No internet for 2 days. Then, now “fixed”, speed now less than 1mbps! No humans, only machines for kafkaesque “virtual chat”. For $70/month. Utterly useless customer service. Telstra, you are now beyond hope. Beware, everyone! How much does Andy Penn get? Hello, TPG.

  • anthonyjmuscat Anthony Muscat 🌈 (@anthonyjmuscat) reported

    @Telstra No thanks. No product is Worth dealing with Telstra really horrible customer service and nonstop mistakes I bet I would get like Xbox 360 or something.

  • thetiprat the tip rat (@thetiprat) reported

    @Telstra as a 30 year business customer all I want to do is see my accounts online and via the app just like I have always done and pay my bills but I can’t even pay my accounts because Telstra says I have none, it is impossible to actually EVER speak to anybody

  • VirginWarrior69 Ryan Smith (@VirginWarrior69) reported

    @A_Hobos_Stick @Hecktiq I’m on the phone to Telstra getting my **** fixed... we could play fall guys together and chat on discord if you want?

  • FreddoMorgan Bruce Morgan (@FreddoMorgan) reported

    @scootersfarm @Rossf93 @JohnDeere This would not mean your Telstra service is working fine though unless you’re living in rare air!!!

  • twensor twensor (@twensor) reported

    @YourBoyShane17 My interactions with Telstra have almost without exception made root canal work seem attractive in comparison. You could not deliberately design a system to be less responsive to customer needs. Kafka had nothing on Telstra.

  • pfbt Marquis d'Killara (@pfbt) reported

    @Optus @NBN_Australia @Telstra Been through all of that with Optus before. Same problem with Telstra. You guys just have not supplied sufficient bandwidth & coverage for people on the edge of town. Great mistake thinking I could run my business west of the Blue Mountains.