Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/13/2026 23:15

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaneBryan_IT 💧Shane Bryan (@ShaneBryan_IT) reported

    @Telstra Give mobile customers the option to block all incoming calls from overseas and this solves the issue for most of us. Why can you not do that?

  • OldCynicalSad 🌸 *UNACCEPTABLE* 🌸 OldCynicalSad 🌸 (@OldCynicalSad) reported

    @CrypdohBot @drsimonegold Darn. Her link goes to Telegram, which is far too complicated for this old woman to figure out. Might be simply my crap mobile internet from @Telstra...

  • AustraliaLets LetsTalkAustralia (@AustraliaLets) reported

    @MCR3361 @Sree57989662 @nswpolice Sorry guys, telstra service under water was cut from the budget, perhaps send a pigeon ?

  • drewtrucker550 Andrew (@drewtrucker550) reported from Westfield, State of Western Australia

    Hey @Telstra you keep telling us how good your network is and your technology SO WHY CAN’T You STOP these parcel delivery spam messages I get between 1-6 every 🤬day at all hours OVER IT

  • fukemweball7 shari 🌹💜 (@fukemweball7) reported

    @THEMF_V3MP @BVF_999 nah but years ago my internet was barely usable. would always drop in and out of connection and that still happens sometimes. Australia used to be known as the country with the worst internet in the world too 😭 websites would barely load, telstra smh

  • hazchem PROTECT TRANS KIDS (@hazchem) reported

    I'm not sure what's more annoying - Telstra customer service when it's **** and/or hamstrung by stupid internal rules OR when their customer service is needy, repeatedly asking for validation and review.

  • DianeJamesAM Diane James (@DianeJamesAM) reported

    When I closed the account, not one word of condolence or thanks for over 60 years of loyal service and bills paid on time. This is our @Telstra in 2022

  • Titchy07 Mitchel Hetherington (@Titchy07) reported

    @Telstra Doubt it, considering I’ve had more than 5 calls to Telstra in the last month and our business internet is still not working. Hot spotting from mobile (Vodafone service) currently our solution. Assured by Telstra from today’s call that we would have internet by end of day 😒

  • Sum_Karnt Craig Jones (@Sum_Karnt) reported

    @Telstra i am starting up a rival phone company with 2x tin cans and a bit of string which already out performs the feeble service telstra can deliver

  • HungAlpha2 Hung Alpha (@HungAlpha2) reported

    In the mood to **** hard one of Telstra's technicians Internet dropped again👊