Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David Jay
(@DavidJay_AU) reported
@carolduncan @Telstra Is it a Telstra issue ?
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Laura G
(@LifesGood0067) reported
@Telstra Jessica. I've tried several times and I've also tried the messaging app. Nothing works and you people never call back or even arrange a call back to resolve. You've been given ample opportunities. Now you will need to answer to the TIO.
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hairspray flamethrower
(@ratherashleigh) reported
every day is another day where @Telstra’s customer service is the worst customer service on earth
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Mimimimimi
(@eldrazimimi) reported
@noneuclideangrl but they don't want to actually provide customer support (we had to deal with telstra message chat, with a person but still **** for 3 hours, saying the same stuff multiple times before they eventually organised a technician)
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Scott Phillips
(@TMFScottP) reported
@TheTonyHansen @Neilhoh @Telstra As someone who works in business, I can kinda empathise with the problem of large scale distributed problems that no one 'owns' the solution to. Their problem, not mine, of course, but tough to troubleshoot. Still, solutions needed.
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Social Piranha
(@SocialPiranha3) reported
@Telstra So...turns out @Telstra wont provide me with info on who came to my house and tried to walk in on their behalf as I am not a customer. Thank goodness all that happened was a fright for me. Poor, careless service. #BewareTelstra
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Social Piranha
(@SocialPiranha3) reported
@Telstra I was just told tough luck by your 'customer service' rep. So no.
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💧Lucky Country with A Labor Govt!!
(@Ozzytourer) reported
@MoarToast My latest is they say you were in a car accident, I answer no, oh must of been your partner or family member, no, they then hang up! Totally weird, not sure how it turns into a scam.... So much for Telstra stopping them...
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Tim Longhurst 😷💥
(@TimLonghurst) reported
@Telstra I’ve bought my 94 year old uncle a new Telsta phone from @auspost. Came with a different size sim card so I’m trying to transfer his number to the new sim. Problem is the sim appears to have expired in ‘19. Phone was bought this week! A simple flip phone
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Martin
(@lotan87) reported
@Telstra As I still haven’t received any form of communication from the complaint team. Can someone confirm if the 24 month was available at the time of my contract and if so why was I told only 36. I don’t think the TBE was followed