Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/15/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • D_A_Stafford David Stafford (@D_A_Stafford) reported

    @Telstra How will this link help me?

  • Jennyzhang888 Jenny (@Jennyzhang888) reported

    @Telstra I have cancelled my service on 1st May however still get a bill for the month of May. Tried to contract call canter there is no one pick up at 8.30am. Online messaging team is unable to give a right response.

  • D_A_Stafford David Stafford (@D_A_Stafford) reported

    @Telstra I click on link. Get "Support Centre What can we help you with?" Make a payment Recharge Pre-paid Fix an issue Activate my mobile Track my order Register for Telstra ID

  • Themarathon6 SeidonsDad (@Themarathon6) reported

    @somewherein84 7 years with TPG mobile and NBN not one issue Telstra and Optus are rubbish.

  • redtoni7 Anthony Allen (@redtoni7) reported

    @Telstra please fix mobile internet at 50 Constitution Ave Reid 2612. It’s been down for 10 days. Your help desk doesn’t help. Says no problem. Impacting 100s of people

  • freocookster Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia

    Come on @Telstra, you're a phone company so let me speak to someone about my tech issues, ON THE PHONE! Your app and its bots are hopeless. If you care that little about your customers, maybe it's time you were given a clip.

  • redtoni7 Anthony Allen (@redtoni7) reported

    @Telstra I just want it fixed. I spent 2 hours yesterday. My colleague spent an hour today on the phone. Please send technicians and fix the tower

  • darosi 𝐃/\𝐍𝐈𝐄𝐋 (@darosi) reported

    @freocookster @Telstra Was finally told my call was resolved but it hadn’t been. When I called again I was told no notes had been made about my previous calls. You couldn’t design worse service if you tried.

  • PeterGarrigan Peter Garrigan (@PeterGarrigan) reported

    I am over @Telstra currently waiting 1hour and half and still they are unable to find someone to help. Not what I would call service. But would appear that Telstra is ok with this

  • D_A_Stafford David Stafford (@D_A_Stafford) reported

    @Telstra Never mind. Obviously you're just there to copy and paste standard answers. There's no way to get connected to anyone in support and it's not as if anyone in 1st level support would know how to fix it.