Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/28/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • toddyor73 SixOverCoverAgainstTheSpin (@toddyor73) reported

    @Telstra No reference number was given unfortunately. Will DM details of issue

  • TansyBradshaw Tansy Bradshaw (@TansyBradshaw) reported

    @Telstra The video that may help me had been removed so this is no use at all

  • traceyytran tracey 🌻 (@traceyytran) reported

    @JackedProg @Telstra I messaged through via the app and apparently its a known issue that their service technicians are looking at but also they said it was a global issue which can't be right bc YouTube is working fine on other devices sooooo

  • bottomquintile Soumitri (@bottomquintile) reported

    @NBN_Australia That's #Telstra! And they haven't given us anything. Jumped from #vodaphone to get better service. Disappointed with the response from T. Should have stayed with V. Frequently dropping connection. And I teach at uni.

  • Scoopy1x Scoopy (@Scoopy1x) reported

    @stxngzz @Telstra ive been having trouble with my internet

  • Phil98529731 Phil (@Phil98529731) reported

    @telstra any problems with the NBN around Simpson Close, Narrabeen ?

  • midii Ken Moore (@midii) reported

    @xx_kiwi_G_xx I’ve not had many spots my Telstra service hasn’t worked. In the middle of nowhere sometimes it’s questionable but same for all of them in that case

  • midii Ken Moore (@midii) reported

    @xx_kiwi_G_xx @AppleSupport Teehee Optus coverage sucks everywhere. In saying that Telstra isn’t much better these days.

  • traceyytran tracey 🌻 (@traceyytran) reported

    @Telstra How is that helpful for my issue - ofc I know how to connect my Telstra TV to the internet. It’s just the YouTube app alone that won’t launch on the device.

  • toddyor73 SixOverCoverAgainstTheSpin (@toddyor73) reported

    @Telstra The list on this issue is way too many characters for here sorry but have been on the phone to the help centre to sort it out now for just over 3/4 of an hour