Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/21/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekFord Derek Ford (@DerekFord) reported

    @Telstra Shaz, Just had a call a few minutes ago. Rang here for about 3secs and then when Beth answered the Telstra caller hung up. Do they log this as a failed attempt and get points for trying? Not trying hard enough! Shall I give you the complaint number?

  • poet47 Pamela Valemont (@poet47) reported

    Is Telstra down in 4272?

  • KrisAllert Kris' World (@KrisAllert) reported

    Everybody knows that Banks and Telstra have appalling customer service. It would take a bit to knock them off their perch. But. @auspost seems to have topped them. The incompetence and buck-passing is truly incredible. Hope the CEO gets a big healthy bonus.🤮

  • margi_au Margaret (@margi_au) reported

    @Telstra Bigpond Webmail is timing out today and I cannot access at all even after refreshing. Others have the same issue. Is has been slow to load for days also

  • open5book Chloe Mason (@open5book) reported from Sydney, State of New South Wales

    @vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra

  • JamesBingTheO James Bing (@JamesBingTheO) reported

    @Telstra This isn't a me issue - this is a YOU issue. You need to relay to management users are complaining about e-mail not working & hopefully it finally gets resolve and isn't an intermittent issue anymore. Asking people to buy a licence for Outlook is a joke, worse - it doesn't work.

  • Robhere59 Rob (@Robhere59) reported

    @telstra wtf is going on with telstra broadband email ? try fixing it !!

  • drknssmayfindus Name Cannot Be Blank (@drknssmayfindus) reported

    @Telstra This issue is STILL not fixed.

  • Olfella 💉💉💉💉😷 (@Olfella) reported

    @3wombats I am with Amaysim (optus) with bring my own phone for $10month unlimited and 4gb data (which I hardly ever use and it has rolled over to 59gb available). Pennytell has similar plans with Telstra network so lots of choice re plans out there now you own your phone.

  • DerekFord Derek Ford (@DerekFord) reported

    @Telstra We have re-visited store who lodged complaint. We've had indecipherable calls from a call centre (with a rooster crowing in the background). Calls at 6am and when we answer Telstra operator hangs up.