Telstra Outage Report in Portsmith, Cairns, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Portsmith, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	10 days ago
Cairns	Phone	8 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 15 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  Peter Stefanovic (@PsStefanovic) reported 29 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

• 
  Moods Moody (@MoodsMoody) reported 42 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  Kate Cunningham (@KateHamilton88) reported 51 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chippin’ in (@TheRealSwifty) reported 7 minutes ago

  @Telstra It’s not that they can’t accept it - it’s not a problem with me or my account. I have no idea why they can’t do it. Incompetence? It’s outrageous. I am so angry and stressed by this experience. Livid. 24 hours and I just want to give u an order!

• 
  Drooling Drummer (@5BNylonTip) reported 10 minutes ago

  NBN went down last night. Stupid Telstra modem shuts down the entire home network with no NBN signal. I couldn’t turn my lights off! XD Glad I got them all on a kill switch. Gotta get a decent modem. Had a Nighthawk with my cable net. Doesn’t work on NBN network.

• 
  STEVE FISCHER (@STEVEFI14205588) reported 11 minutes ago from Adelaide, South Australia

  @safm_adelaide Might want to say to Mark Soderstrom that having some tolerance, patience & understanding around mobile phone issues might be needed. Particularly when @Telstra pay to advertise on the show literally 10 minutes after his beef about customer service on air 😳 🙄

• 
  𝔞 (@anonzr) reported 12 minutes ago

  ANOTHER DUO CASH CUP WIN GONE DOWN THE ******* DRAIN CAUSE OF **** YOU TELSTRA U **** COUNTRY **** you @india @Telstra

• 
  Barbara Cassidy (@barbpar) reported 19 minutes ago

  @Westpac I can see the problem. No one reads previous comments before posting. I have stated the outcome of the complaint - if Telstra sends an authorisation on behalf of a 3rd party, you accept it as an authorisation, when the customer has not authorised the 3rd party or opted in for it.

• 
  Michelle MacGregor 🍻✊✳️✳️ (@ThLittleGeneral) reported 21 minutes ago

  Not only cooking with gas, the messaging app was going along with their lovely on hold music #telstrahell No wonder the experience was draining @Telstra as there is no after hours help for business

• 
  Eddy Thybulle (@AEddy6087) reported 23 minutes ago

  I think i'm stuck in the middle of a big old fight between the NBN and Telstra and I don't really want to be, it would be much better for me if they just resolved my issue instead of fighting with each other tbh.

• 
  Michelle MacGregor 🍻✊✳️✳️ (@ThLittleGeneral) reported 24 minutes ago from Urana, New South Wales

  @Telstra Why - is it a legal issue and if so? What law do we need to modify please …… Why, when a sim is changed on a service can that change not be undone? At least within a short timeframe? A new sim was added to the wrong number, creating a week of fun and hilarity we didn’t need.

• 
  Chippin’ in (@TheRealSwifty) reported 27 minutes ago

  @Telstra At n no point in the 24 hour ordeal have any if the 12 or so agents said there is a problem or that I should seek an alternate way to buy something from you. Yep I just want to buy something u spend million’s trying to get people to do that.

• 
  Sarah Lorien (@s_lorien_photo) reported 28 minutes ago

  @Telstra "let us know what your enquiry is about and we'll put you through to someone who can help you". Lies. All Lies. So over companies making it so difficult to contact anyone you just want to give up.