Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/25/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • corduroy Joshua McKinnon (@corduroy) reported

    @stufromoz I’m in the city now, so I could walk into a store. But this is taking much longer than I want it to already, and it’s a bad sign that other things will be harder than they should be, so I’m thinking of just jumping to Telstra.

  • RochyKate Kate Roberts (@RochyKate) reported

    Hey @Telstra why is it so hard to find a phone number for you to talk to a real person about a technical issue? Issue with my internet, so doing it online not easy. Using my @VodafoneAU phone for this tweet. Maybe I'll just swap internet over to another provider.

  • FukaiRio_ 深海リオ🍣🧜‍♀️Rio Fukai【3.0 Debut｜10.8 22:00AEST】 (@FukaiRio_) reported

    I bet with my boobas they're gonna stalk who typed the word "Telstra" on twitter and say "oh sorry to hear that perhaps you can throw us a DM see what we can help?" to ACT LIKE they did sth for you in public lmao

  • anthonysexton Anthony Sexton (@anthonysexton) reported

    Is there a telco that is good to deal with in Australia? @Telstra have the network, sure, but their customer experience and support is the worst. Todays example- store tells me yesterday to come back today at 9am just to get a sim. Same store is closed today!!

  • JamesRO21209910 James ROWE (@JamesRO21209910) reported

    @samanthamaiden @liammendes if you want eveidence of the theft of data from @Telstra i 2018 message me direct 900,000 customer records stolen Telstra covered it up

  • MR0808 Mark with a k (@MR0808) reported

    @timrosen35 @Optus Yes, my wife used to get cut off when we were on the phone (she was Optus). We're both on Telstra now and there are no issues at all now.

  • speechwoman Cᴀʀᴏʟɪɴᴇ Bᴏᴡᴇɴ 🇦🇺🇳🇿🙃🌸 (@speechwoman) reported

    @Telstra Actually, I just remembered I had fuether discussion with Telstra tech support people when NBN became available in our area.

  • jamesgiff2009 jamesgiff2009 (@jamesgiff2009) reported

    @dazngroup Contacted before and advised on the issues of playing back content via the DAZN app and I am based in Australia Here is Australia I use Telstra which is a premium provider with download speed of 107.5 Cannot watch content back but no issues with Kayo, Fite etc

  • jiwooo65376357 jiwoo o (@jiwooo65376357) reported

    Telstra is probably the worst Australian service ever because they don't care about putting more effort in customer service. @Telstra

  • FlouNinVT ꜰʟᴏᴜɴɪɴ 🌙🏹🔞 (@FlouNinVT) reported

    @FukaiRio_ You and me both. **** Telstra I wanna cry.