Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/26/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniell30558035 Daniella Andrews (@Daniell30558035) reported

    @Corleone_Roller @bill_dobell Bigger question is whether they're ex telstra call centre workers . Cause that's how bad it is 🤔

  • MyfUrban Urban Myf (@MyfUrban) reported

    @MelanieTait I pay $35 with Aldi. It uses the Telstra network, and the unused portion of the data accumulates. I mostly use wifi instead of my data, but once a year we used to head to tassie, and I'd use most of it there.

  • Realllygood Melb (@Realllygood) reported

    @MelanieTait that sounds like a lot. I'm w Belong a budget line owned by Telstra and the same service good coverage. byo phone. $25/ month, unlimited calls n txts, 10gb that rolls over which it does because i use wifi at home etc. you can gift data to other belong users. highly recommend it

  • SeedEquities 𝙼𝚞𝚜𝚝𝚊𝚛𝚍 𝚂𝚎𝚎𝚍 𝙴𝚚𝚞𝚒𝚝𝚒𝚎𝚜 (@SeedEquities) reported

    @Telstra Is it just me, or does everyone else think it's a tweet by @ParlayPay and his doggy everytime this damn advert comes up?

  • LouMiksza 💧Lady Marmalade (@LouMiksza) reported

    @MelanieTait $25 with Aldi and it’s on the Telstra network

  • JaneoOakley Jane Oakley (@JaneoOakley) reported

    @erstkate You can also get on to Telstra sales and tell them youre moving to Optus. Dealing with Sales can be better than Customer (cough) Service

  • katvic8080 kat louise (@katvic8080) reported

    @MelanieTait $35 with aldi! I bought a refurbished handset outright to save some money as well. It uses the telstra network, I've never had a coverage issue

  • MarinaRChapman Marina #80aDay 🏳️‍🌈 🏳️‍⚧️💚 (@MarinaRChapman) reported

    @MelanieTait $30 prepay with Vodafone for my mobile. Not a flawless service delivery, but I couldn't afford anything better anyway. It's $100 a month for our internet & landline with Telstra. I'm pretty sure that's a rip off.

  • Boss_Hogg17 M Hogg (@Boss_Hogg17) reported

    @Telstra yo, nbn giving us atrocious speeds atm. Been happening since waking up this morning. 3178 is our postcode. Pls help.

  • traceanalysis Tracey 🌏🔥💔😭💧🐨🌱🏳️‍🌈 🚲 (@traceanalysis) reported

    @MelanieTait $30/month Telstra pre-paid. Unlimited calls +texts. 2.5GB data/month, but unused data accrues in a data bank up to 100GB. I have 100GB accrued (from previous incarnations of plan with more data?) I hammered my mobile data for a week (home internet down), didn't touch data bank.