Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan Crompton
(@BrendanCrompton) reported
@Telstra I've been trying since January to get my nbn connection fixed and I keep being told 'nothing wrong'. Today the app wants me to pay extra for Telstra Platinim support!! Appalling customer sevice
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Trav Charlton
(@TravCharlton) reported
@_ClaireConnelly @ing Telstra’s Twitter account can get a response, but the messaging function in the My Telstra app is better sometimes. Source: I work for the big T, and have had to go through these to deal with personal account issues.
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Marty Fargo
(@MartinRolfe2) reported
Quick shout out to the Telstra ad agency - no Cafe owner has EVER joyfully said to their partner whilst making a latte "Just got a message from the Telstra Team, they've updated our plan!" This has never happened anywhere, ever!!
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Alex32020
(@Alex32007) reported
@Todd_Garner @FutureboyWho @CJayOpz Todd i just read the interview with CBR talking about Simon Mcquoid and really enjoyed it. I felt the exact same way watching his Star Wars commercial. A lot of Australians would know his Telstra adverts but never know he did them.
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Andrew
(@Higgointhebush) reported
@Telstra can you please donate $$5 to fixing the terrible service and black spot in musswelbrook. #noservice
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James P
(@JamesInMelb) reported
@Telstra I want to speak to a person. VIP gold service is useless and has no ideas what I am asking about and flat out ignoring other request. The IVR puts me in a perpetual loop of messaging me and hanging up. Please may I speak to a human ******* being
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James P
(@JamesInMelb) reported
@Telstra any chance you could get some ******* staff that can read and or type English on this gold VIP service. They don’t get anything, even with a list of your request being provided. They pick and choose how to help and with what.
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David Drennan
(@DavidDren) reported
@Telstra NBN cable internet outage in NSW 2160, even though shows "no confirmed interruptions" online. NBN modem keeps trying to reconnect with all lights flashing then nothing. Please update?
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Smoke and Mirrors
(@James71417091) reported
@RobynChristofi1 @MRowlandMP NBN Co. just gets sub contactors or ex Telstra workers to fix the job. They are paid per job so they won't spend time fixing a real issue. They will put a bandaid on it. There will be a pit filling with water and an old copper joint that is getting drenched. Its just greed/lazy
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Ashlyn Kentish
(@ashlynkentish) reported
@Telstra We have NBN with unlimited data but today our internet has been slowed down to the point of being unusable because we’ve gone over our data allowance? Have been told by support that “even unlimited has a limit”?! Not impressed, and will apparently take days to resolve.