Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Egan
(@RussellEgan) reported
Just finished a successful 30 Min call with Telstra support during park workout. 💪🕧
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into
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Luke Does
(@Lukedoes22) reported
Hey @CountryRoad , why is it harder to reach one of your stores than it is reaching a Telstra call center ? Help a loyal customer out would you
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💧🌱🌏 🔥 🐀 DennyDownunder
(@whitefangdragon) reported
@AnnieBrownie4 @RBJRON @Telstra And problems (like mine) are never as cut and dried as their auto system suggests. They are working in silos where they can pass you off on the operator roundabout until they finally cut you off. How convenient for Telstra.
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Smoke and Mirrors
(@SmokenMirrors15) reported
@moatybuns @Trisha_is_Back Nearly every house, street, court has this crap. Old Telstra cable. If Telstra or NBN comes to fix the fault they charge you a fee for service. For their crap.
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Rider Aware
(@aware_rider) reported
@davemacka @Optus The problem is Telstra etc aren’t any better and I don’t have 4G let alone 5G with a iPhone 12 in Potts Point. Go figure.
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Sabina
(@LaborTilliDie) reported
@Telstra thanks for your lousy service. You know where you can shove that Telstra app. How about giving your customers the choice of speaking to a person.
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🐤5⃣️ 𝔻𝕠𝕦𝕘𝕝𝕒𝕤 𝔽𝕪𝕗𝕖
(@realDuck5) reported
Oh, and why not call @Telstra to complain? They have a phone system which gives you the appearance of taking to a human but just funnels you to different computers. Without hacking the system you can’t actually get through to a human who can help. 7/6
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Heather Doubleday
(@heatherdd) reported
@Telstra Can’t recharge my elderly mothers mobile, won’t auto recharge, no way of contacting you, bot just repeats same questions. Help!!! How long should she have to deal with pathetic service?
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decryption
(@decryption) reported
@StevenImpson oh **** yeah, Telstra’s phone system is pathetic