Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/21/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • utegirl70 KJ (@utegirl70) reported

    @Telstra I’m on the most basic plan. So I get no extra data and I pay $3 for the privilege. I’m not able to go to anything lower, unless I change providers again. Poor effort in opinion.

  • henk_spierings Hmmm. (@henk_spierings) reported

    So #telstra have effectively got $11.40 out of me for no service or product. Unless I take an hour to go into their store and kick up a ruckus I’ll never see the money again. Even then I probably wouldn’t have a chance of recovering it.

  • lisapodcasts Lisa Tait 💙💛 (@lisapodcasts) reported

    Is anyone else’s internet crap in Newy? My iiNet wifi and my Telstra data won’t let me download an app or upload a picture.

  • LiebeltDl Doc Liebelt (@LiebeltDl) reported

    @Telstra just had another wasted session with Jean this time. Still telling me I have no active service. Created a new account Thursday last week bur she has no record and no idea why I am complaining.

  • skwashd Dave Hall 🌻 (@skwashd) reported

    It's great Telstra's call centres are back in Australia. Now can they empower their staff to solve problems rather than endlessly transfer people between departments? Am I asking for too much?

  • Jamie_Rojas Jamie Rojas (@Jamie_Rojas) reported

    @Telstra any issues with mobile service at Redfern station at the moment? Specifically on the T4 train line? As the past few days there has been absolutely zero reception passing through Redfern station away from city, but picks up again outside tunnels I.e around Macdonaldtown?

  • vexy_val vexy (@vexy_val) reported

    **** telstra

  • DropBear001 Marko Belobrajdić (@DropBear001) reported

    @mikegoldmanlive Well done mate. I left Telstra long time ago for a better deal and better customer service.

  • CryptoRichFast jamie (@CryptoRichFast) reported

    @Telstra so within the last 2 months my phone bill has been forced from $30 a month to $55. And now i get an email that its going up another $3 a month. Do you wanna go **** yourselves? You just lost another life long customer

  • iceyy4k icey. (@iceyy4k) reported

    @Itshuzziii @Bones0nly @Qu1ckdraw_ pls tell me joe doesn’t work for telstra or some ****