Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/28/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevthesquidboi 💧KevthesquidGuy 🏳️‍🌈 🦘 🎃 (@Kevthesquidboi) reported

    @Telstra My personal experiance with tesltra has been a nightmare, drained account of my deceased mother, never paid it back, reported their debt to her as my debt to them to credit agencies. Would avoid having anything to do with this nasty company.

  • ShannonCarr_7 Shannon Carr (@ShannonCarr_7) reported

    @Telstra Says not registered on Network. And now only phone that was on esim isn't working either so I have no active phone service

  • ShannonCarr_7 Shannon Carr (@ShannonCarr_7) reported

    @Telstra They have no idea. One said 4 hours now one says 24hours. Your website states 4hours.. its been 12 hours. I need an active service as now my old phone with the esim isn't working so I'm without an active mobile

  • ussieoz 😎 (@ussieoz) reported

    How long do you think a phone call to customer takes on average at Telstra? Really very disappointed.

  • zBeer zBeer ⬡ (@zBeer) reported

    @bigendiansmalls 15 - B&E 16 - an opportunity moment let me have a learners permit with an 18+ dob (unattended term). Became the "buyer" of stuffs 17 - Preaking (via stolen Telstra service device) That'll do

  • ShannonCarr_7 Shannon Carr (@ShannonCarr_7) reported

    @Telstra Yes there is a service

  • annie07139074 annie (@annie07139074) reported

    @Telstra @aussiewatching Do u really not know that MyTelstra has not worked for over a week. If u try to reschedule an appointment it just flashes for ever. Please just cancel. Are u a human can u call me?

  • annie07139074 annie (@annie07139074) reported

    @Telstra Seeing your mytelstra app has been faulty for a week can u please cancel my nbn installation appointment or do I have to send it to your CEO and Board members to get a response. Here is the order no. 1-2800763606080 Customer service a joke! You don’t even pretend anymore.

  • DerekDog00 bridgette Pearce (@DerekDog00) reported

    @Telstra you were meant to arrange for a technician to connect my nbn. You will not connect phone calls and will not respond to online chat. How do I get help.

  • aussiewatching aussiewatching (@aussiewatching) reported

    @Telstra How in the hell do I get in touch with someone from Telstra. I need a nbn disconnection. Rubbish service from a rubbish company.