Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Wemyss
(@BrettWemyss) reported
@Telstra What good is an assistance package when your service isn’t working, Telstra customer near Lismore on the second day of no service, please send starlink, sent from Optus. Woolworths shut because their POS relies on your service also, many shops without data so no eftpos either
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John ODonoghue
(@john_odonoghue1) reported
@NBN_Australia There’s nothing to fix and no outages because there is no cable NBN in Talgarno .Mobile NBN is too unreliable. Towers too far away in mountainous country . 3G signal with 2 bars at best. That’s why I cancelled all my Telstra accounts and went with Starlink
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Peter
(@Minus777) reported
@telstra Four weeks today and the NBN plan upgrade isn't done. Yesterday Telstra said the network team is on it. Maybe tomorrow it'll be complete. #Telstra
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George Ilickovic
(@GeorgeIlickovi8) reported
@Telstra George Ilickovic Telstra Mobile Support Satellite Services 0436389587
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Peter
(@Minus777) reported
@Telstra By ASAP, I assume you mean As Slow As Possible?
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xNoRetreatx
(@no_retreatx) reported
@Telstra What good is a BS 'package' if you have no internet service. 🙄 My service is always rubbish but you charge me full price.
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Robert Tunn
(@Robert6420) reported
@Telstra I did not reach out to you. You contacted me to try to stop my crititism of Telstra's customer service. Your suggestion of providing help to me in the future is a joke. My feedback is simple. Implement a customer service model that allows dialogue by voice with a competent rep.
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L George
(@bittern36921585) reported
@abcnews If people are stupid enough to entirely rely on Apps to do their business, I'm afraid I don't have any sympathy. Businesses in remote areas know the risk of Telstra drop outs and should have a backup.
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TT
(@TT20850597) reported
@BreakfastNews we have had no phone access since Monday. I’m using my emergency Telstra wifi hub; nbn out for who knows???? Shelves at Coles bare. Woolworths was closed till yesterday.
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mikethep
(@mjohndyke) reported
@Telstra Hey @Telstra, you left Murwillumbah off your list of NSW locations. Plenty of people here need help.