Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 03/28/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Portsmith, Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • jeffreys_jake Jake Jeffreys (@jeffreys_jake) reported from Meringa, State of Queensland

    @BazzaCC @Telstra Same thing here. Not only lost nearly all signal,now missing work jobs,,,,because calls and emails not coming through( get allocations on daily basis). In the same period,increased my contract. Also convinced my elderly neighbour same bullshit and deal with NBN.BLOODY SCAM

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @deliciouslybad @Telstra Our technicians are already aware of this and are working to fix it as soon as possible. Unfortunately, there is no time frame for resolution at the moment. Apologies for the inconvenience. Kartik

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    @JohnHer49389874 @NBN_Australia @Telstra Just watch the billing they will present, they will bill for cables and stuff that is Telstra responsibility to have an active service, connected, let me know

  • SharLivingstone Sharon Livingstone (@SharLivingstone) reported

    I should make it clear, I'm simply following up with @Telstra to see what action they have taken on my previously reported issue.

  • LambLetak Kate Lamb (@LambLetak) reported

    @Telstra I have had too many such replies in to past 10 days. The thing is - I don’t see how Telstra can send (5 now) jaunty little texts saying ‘it’s fixed’ - without confirming same WITH THEIR CUSTOMER!

  • deliciouslybad Evalicious (@deliciouslybad) reported

    I was just about to write a Tweet complaining about @Telstra phone reception in Nambour and then I remembered I changed to @Optus and I really wish I hadn't done that. What a joke of a phone service they are.

  • Anthony_Caruana Anthony Caruana (@Anthony_Caruana) reported

    @Telstra How about a call centre that can solve simple problems? Or operators that can transfer calls to the correct department? Or systems that don't drop my call when i've waited for hours? I can not add my telstra account to My Telstra.

  • cazjade Caryn Wilson (@cazjade) reported

    @Telstra Another day and still no working @telstra phone service.

  • mountaintopmatt Matthew Feo (@mountaintopmatt) reported

    @Telstra my phone line and internet have been down for 4 days now. Have tried multiple times to get this resolved via technical support to no avail. The support staff literally say they are running test and will be in touch and then nothing.

  • shaz_harro Female Minister for koalas #SaveOurKoalas 🐨 💦 🕉 (@shaz_harro) reported

    @Telstra I inboxed you. So far you have been no help whatsoever

  • LeonieGSmith The Cyber Safety Lady (@LeonieGSmith) reported

    No @Telstra signal in Warriewood Square east end to be able to QR code in to the shops in that location. Retail been asking @Telstra for 5 Years for a booster! You have to scan the code, leave arcade go outside to carpark, then return to arcade. Hopeless. @NSWHealth #nswcovid