Telstra Outage Report in Portsmith, Cairns, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (46%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
-
Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
-
Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
-
🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
-
💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
-
Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
-
💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
-
Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
-
Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
-
WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
tjt
(@MsTTayler) reported
@Telstra You can reinstate my phone number. Sam Sokkar from your team has the details. And you can have a word to Sara & Selina at your Rhodes NSW store about the concept of customer service...
-
Robert S.
(@Robs_au) reported
@Telstra Thanks for engaging Vicky but the industry can do better. The network is seeing this caller identity flow through and it is an impossible number and cannot possibly be genuine, it must be fraudulent. Let’s block these calls.
-
posty@aus.social
(@posty) reported
I keep getting scam calls, i think it's because I pick up and have a conversation - but it's never the one they want to have: *long delay, surprised* Me:"Hi" Hello?" "Hello." "Hi this is sara calling from your internet service provider telstra* how are you today" *not our isp
-
Teflo⚡️
(@teflocarbon) reported
@jasonandrade @discoball2000 Yup, also if you go through a third party you can get that $300 SIM for $225. $18.75 (p/m) theoretically for 25GB a month for the full Telstra network is really good. However if you are over that 25GB. You are going to run into costs fast.
-
FK
(@fadikazmuz) reported
@Telstra Withholding information from customers, creating a discriminatory class system imposed on clients, staff incompetent, no one at telstra can solve a problem, staff at stores lie to get a sale done. Your complaint team has zero customer service skills.
-
Emma Cooper
(@SoSmileOrDie) reported
Now on hold again with @Telstra. Hopefully I can actually get through this time. And don’t think I don’t know this hold music is this terrible to try to force me to the app. Which doesn’t provide an option for my issue.
-
Maestro Financial
(@maestro_finance) reported
On hold for 3 hours to @Telstra today to report a fault. I suppose the @Telstra policy is that is you do nothing the problem will fix itself.
-
heck
(@heck66856166) reported
@Telstra The chat is still open in the app - very frustrating though. Was told it was fault at your end in both phone calls but the only way 'I' can fix it is via chatting through the app
-
Jen 🇦🇺🏍🏎🏉🏈🏀
(@VALIANTBABE340) reported
@Telstra No, because I was told by the salesperson at the store to login to my telstra to pay my bill because it's "fast and convenient". I clear cache and cookies twice a week to avoid such problems.
-
Glenn 'devalias' Grant | Open to opportunities
(@_devalias) reported
@Telstra Yup, a DM that's going just about as nowhere as every previous attempt to get anywhere useful with your support team over the last year.. so maybe airing @Telstra 's lack of useful support publicly will add some seriousness to the issue..