Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Floate
(@RossFloate) reported
@TraceySpicer @Telstra @TraceySpicer Aw, now you were a good sport and I want to help! This is the worst. (Was it a phone that supported Telstra eSim?)
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jarred k
(@Katzenburgler) reported
@Telstra It says there is an outage on my street yes
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Dazzzz
(@Dazzzz) reported
@Telstra You have to know your chat service is very poor. It is quite apparent agents are simultaneously looking after multiple queries and not providing good customer service to any. Long delays between each dialogue as they switch between customers.
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sean
(@sean67973753) reported
@Telstra isn't it funny a business can be 3000$ behind and their service still works but a person can be 76$ behind and you cut off the internet but still charge every month as if the internet works. How's that for fraud.
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alexk
(@alexk38414339) reported
Yet again an evening spoilt by Telstra. NBN down therefore internet down foxtel down for not the first time. Don’t bother checking Telstra outages shows that all is good. Trying troubleshooting on telstra site goes round in circles. However if you miss a payment + $15
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Tony Rizzotto
(@VinniesCasula) reported
@Telstra As I said all day yesterday I and so many others yesterday have never had this problem before. It was anyone on the telstra network . The eftpos facilities are still down and we cannot make or receive calls and you try to tell me that there is no problem in the area
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@Steve@aus.social
(@kapokmeatant) reported
@kimnottim @PRGuy17 That’s what I did. Twitter is breaking. Gah. Did you see the thread I posted to Telstra where it posted a mangled version of the third tweet as the first (in addition to posting the third as written, and @ the wrong account in the first)… it was such a **** show I just left it
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sean
(@sean67973753) reported
@Telstra I already talked to telstra directly. They refuse to take the bar off the internet and they refuse to do any unless the account holder contacts them... he cannot. He is in jail and has to phone, no outside contact. This is fraud. Charging for a service that cannot be used.
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Tracey Spicer AM GAICD
(@TraceySpicer) reported
Hi @Telstra I'm trying to switch the sim from my old mobile to the new one. Your call centre said no one would be available until Monday. I downloaded your app and tried to message, but the app isn't accepting the login or password. What should I do?
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Dazzzz
(@Dazzzz) reported
@Telstra So that’s an hour of my life I’m never getting back. Sitting in chat for support, 10 minute gaps between responses from the agent(s). Can’t answer a simple question. And now I have to wait for normal business hours in the hope of speaking to someone who can help.