Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Portsmith, Cairns, State of Queensland
The most recent Telstra outage reports came from the following cities: Meringa and Cairns.
| City | Problem Type | Report Time |
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 Cairns |
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| Cairns |
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| Cairns |
Wi-fi | |
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Phone | |
| Cairns |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rina
(@Trinkett) reported
I have been chatting online with @Telstra support for over 6 hrs now. Still can’t resolve the issue. This is a joke now. Can anyone recommend a reliable NBN service for Australia please? Thanks! 🙏🏻
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Harry Saddler
(@MondayStory) reported
Lol I never would’ve thought it was possible but in this pandemic year Telstra have somehow managed to make their customer service even worse than usual
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Nathan stone🇳🇿
(@nathanstone525) reported
@NRL @Telstra So let’s get this right! We thought golden point was boring because of al the drop goal attempts, so now for ‘more entertainment’ we introduce a long range drop goal for 2 pts! Ffs stop rewarding the poor teams who can’t score!! This game is going the same way as rugby!
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Almaflexia
(@HeironymusFlex) reported
@Blazhugh I got a call about Telstra cutting my internet service (I'm not with Telstra) because apparently I had been hacked. Long story short I was able to get him to talk about his porn preferences before telling him to **** off.
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twensor
(@twensor) reported
@Telstra @curatethedata How can people know what plan is right for them if Telstra cannot provide a measure of what data is being used? I'm on 'unlimited' HFC but I want to KNOW what data I ACTUALLY use. Your app & web page don't tell me & don't allow even an email enquiry! Terrible customer support. 😡
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Ash ☁️
(@ashkbne) reported
Far out another NBN outage... Nothing but outages and **** service since we switched from Telstra cable. Bloody joke.
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Sue Weber
(@Sue_Weber) reported
@KelexKrypton @Telstra Thankfully have just been connected to NBN so will get rid of them although they own all the lines their service is appalling! Moved to Tangerine so far so good.
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Stretch
(@str3tched) reported
@Telstra Why is my complaint officer never calling me? Atrocious service. StayConnected - what a joke. case #04075234
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Ken Lillford
(@sterlo1985) reported
@journalistagen1 @NRL @Telstra A minefield for refs. If a bad PTB happens now next to nobody bothers. If the ref misses one at a crucial stage in a crucial game he’ll be crucified. Unless we VR every single action leading up to every single “try”. Games will get like AF, lasting hours instead of 80 mins.
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🌸
(@fredermusic_) reported
@spclark14 @Telstra I lost a full day of work at home due to this outage, on a day I needed to complete urgent work too. Our house is pretty much blacked out with internet and phone service. We’re just shocked.