Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 12/03/2025 00:30

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Wango01 wan (@Wango01) reported

    @Telstra 5g/4g networks down

  • Willsypro Willsy (@Willsypro) reported

    @Telstra No service in Zetland. My phone and 5G home broadband

  • RollerDerbyMum RollerDerbyMum (@RollerDerbyMum) reported

    Hello @Telstra I am trying to get the screen of my phone repaired under Stay Connected. Your phone service is a basket case & I had to terminate the call. Can you assist? Long-term customer expecting better.

  • GracieBrownxox GracieBrown@aussiebroadband.com.au (@GracieBrownxox) reported

    @bushplato Optus is just as bad - all call centres are now offshore and the stores can only sell you new devices. I have found buying the Telstra network through Aldi to be the best value.

  • william_siebler William Siebler - Direct Response Copywriter (@william_siebler) reported

    @Telstra how is one hour on hold and counting acceptable customer service?

  • johnsy123aus stephen (@johnsy123aus) reported

    Gee these people will try everything, today I received an email saying Telstra were having trouble processing my payment could I click on the link below to fix it, delete immediately

  • CroydonRoss Ross Croydon (@CroydonRoss) reported

    I went to NT Technology Katherine because they are the local Telstra shop and need help with my phone and was told they can't help? I thought that's what Telstra stores are for to help the paying customers. I'll go back later and see the management instead of the front counter.

  • AnnieWillow7 Annie Willow (@AnnieWillow7) reported

    @Telstra The wireless NBN is not at all reliable in my area. When the NBN tower experiences a blackout and the battery or generator backup runs out of power/fuel, the phones and internet do not work. It can be like this for days. Proper landlines will still function - NBN does not.

  • York_Finance York Finance (@York_Finance) reported

    @Jwarne @Telstra Telstra Mobile is down in Lane Cove also!

  • Andy05246420 Andy (@Andy05246420) reported

    @Telstra what is your support email? or how should I ask in the chat to call out a human?