Telstra Outage Report in Portsmith, Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Portsmith, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
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Telstra Issues Reports Near Portsmith, State of Queensland
Latest outage, problems and issue reports in Portsmith and nearby locations:
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Morris (he/him)
(@theMickMorris) reported
@Telstra Typical… you didn’t read the tweet did you! Unless you are a magician and can fix Telstra there is nothing to be gained by engaging in further “conversation” about this issue - just stop spruiking bullshit promises about delivery speeds
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Mick the eternal optimist. It’ll be ok !
(@Mick17432842) reported
@bugwannostra They’ve been having a lend of us since the day Turnbull took over Labor’s planned roll-out and stated buggering it up. I’ve given up on the NBN, gone to a 5G Telstra modem. No problems with that, works every time I use it, anywhere, unless I forget to charge it.
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Tony West
(@pasavito) reported
@Telstra query; why have all the long term customer loyalty credits gone off my bill? Was getting $30 per month, suddenly gone with no warning. With you also putting internet price up, that’s $420 per year out of my pocket. What’s the go?
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Ann Sproule🌏🔥💧😷
(@annbag2) reported
from
Hobart, State of Tasmania
FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.
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Lauren
(@LaurenThemself) reported
'...All of Telstra’s nbn plans come with a phone service. Can I cancel the included home phone service? No – our Home Broadband Plans on the nbn network come with an included phone service. You can’t cancel the phone service without cancelling the whole plan or bundle...
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HowlingCurve3DPrints
(@Curve3D) reported
@Telstra Why can't Telstra activate a sim card? 3 days now and still don't have a working phone because of how incompetent you guys are. REFUND my money and I'll switch to a service that actually works (Optus). Get this issue fixed Telstra because it is beyond ridiculous now.
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Terrence Chester Stop Children Murderer Putin
(@udderrunner) reported
Telstra Should never have been #privatized in the first place...bc privatization has NOT delivered Competition or Service to Australia The NBN Again being propped up with infrastructure Spend from Taxpayers Pocket/Debt With Consumers Still Having to Pay For an Overpriced
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Jonathan Whybird
(@JonathanWhybird) reported
@Telstra why are you advertising average 5g speeds of 200mb+/40mb+ but as a small business customer when I pay $700 per month and get 10mb/1mb your Phillipines "level 2 technician" tells me those speeds are normal and there is nothing they can do? @acccgovau hello?
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Jonathan Whybird
(@JonathanWhybird) reported
@Telstra I pay for three 5g routers on 5g plans, plus an iPad with 5g and an iPhone 13 pro max with 5g. The 5g routers are the latest Netgear ones you sell. All in 5g coverage area. Yet according to your support 10mb/1mb is 5g?? $770 last month for less than ADSL1 speeds
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Coreyna
(@coreyna89) reported
@Telstra our company's emails to #BigPond are getting rejected. Bigpond Postmaster isn't replying and Telstra business support say 'bigpond don't block emails'?? Hundreds of our customers aren't getting order notifications and are fed up. Weeks trying to get it fixed. HELP!