Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/18/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Farmer_Dave999 David Ward (@Farmer_Dave999) reported

    @stationmum101 @FixBushInternet @RegionsMatter That might help a few small towns but I think that forcing Telstra to allow roaming would be far better for mobile phone users in all areas but mostly those in remote areas forced to buy from Telstra & pay their higher premiums

  • jarro56 💧Veritas (@jarro56) reported

    @Telstra sucks..since the Sydney lightening storm there has been no internet in the Cherrybrook area for 2 weeks..the once gem of the Pacific is now a 3rd World outfit..stay away from @TelstraDev their systems are not weather proof always crashing at the first sound of thunder1/2

  • NathanaelB Nathanael Coyne (Nat) (@NathanaelB) reported

    Why are all my digital TV channels 8-10 signal quality while ABC and SBS are 3 signal quality? I live a mile from Telstra Tower ...

  • ezythaiger ezythaiger (@ezythaiger) reported

    @Telstra Tried on the phone ,went down to the shop ,then got called back and was being sold nbn from a guy in Indian wind tunnel.

  • IllusionsMaya IllusionsMaya (@IllusionsMaya) reported

    @Telstra I have and their solution was to change my number I have had for 10yrs. That is not a solution.

  • Schoto Petrichor (@Schoto) reported

    @FlatEarthGang @Telstra its worked on me, I have given up I would support anyone who could bring us back to the bad old days of the PMG The days when Australan companies would employ Australians living in Australia It wasn't perfect but it is a lot worse now We got this wrong - privatisation sucks

  • bukshukalaka Mr.Dobalina (Send DM if u have noob questions) (@bukshukalaka) reported

    @Telstra After what my wife has been through with dealing with trauma clients day in and day out, in the worst situations ou only hear about on the news, to be told that by one of your customer services team, we will be going a legal route.

  • sarellano91 Larno (@sarellano91) reported

    @Telstra why oh why is it so hard for me to get in contact with someone from your support team? All I want is for someone to respond to my messages or even let me speak to someone... Just take take take #painintheass

  • stephenkout stephen (@stephenkout) reported

    @NullFunny @Telstra What a terribly stupid tweet. He’s clearly in the passenger seat, get your eyes checked.

  • FlatEarthGang Dystopian Dirt Cowboy 🤠 (@FlatEarthGang) reported from Gold Coast, State of Queensland

    My wife is trying to connect to @telstra to report her mother’s faulty landline📞. After 27 hoops, forward rolls, backflips they are now testing OUR line. This whole ludicrous process is surely designed to make people hang up in frustration. 2 hours on hold last night no response