Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 02/02/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

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Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra so not only has your system ****** up activation of my new phone, it's now deactivated my old one, leaving me without a service. Can someone unfuck this pronto. I do not want to visit a store. I just want my service to work like it is supposed to.

  • iabanon The Chained Typist (@iabanon) reported

    @AjaanMark Telstra can get in the bin. I’ll never go with them again. So I guess vodaphone.

  • toast_ee spooky butt stuff (@toast_ee) reported

    @lukerhn @Telstra this is the worst component of any contact centre hold music, the “yOu KnOw YoU cAn Do ThIs OnLiNe” stuff because that is 100% why I’m CALLING

  • Dk3Kbball DK (@Dk3Kbball) reported

    @nathanthorson @lukerhn @Telstra It’s strange. They seem to have used Covid era rules to just lower customer service levels permanently. I don’t 100% get it because surely they want as little friction in the sales process as possible

  • T___reignfree Edgecrusher__84 (@T___reignfree) reported

    @TheDog63440016 How odd. First telstra and optus have trouble. then woolies databases. then banks. i'm just going into a dither about online security 🤯 if only there were some kind of unhackable digital id that could rescue me from my fear of 1s & 0s being picked from the ethereal nothing

  • cynth_mahons Cynthia Mahoney (@cynth_mahons) reported

    Hey @telstra my iphone was stolen. I urgently need to put a block on it. I rang the 132200 number & was told the call centre is closed & to use my telstra to message someone. I did & they've told me they can't help & I need to ring the 132200 number. How do I resolve this????

  • shanksponi Shanks Pony (@shanksponi) reported

    @AjaanMark I use Belong on the Telstra network

  • AkiretaHK Sean Knight (@AkiretaHK) reported

    @AjaanMark It's the Telstra network.

  • LandoRocks Lando Rocks (@LandoRocks) reported

    @AjaanMark Telstra have been great, never had the sort of issues with service that I hear about from others

  • jordanthegee Jordan The Gee 💙 (@jordanthegee) reported

    @njmorrissey @footyindustryAU Telstra will never mention Optus but Optus always mention Telstra in advertising