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Telstra Outage Report in Portsmith, Cairns, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Portsmith, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

CityProblem TypeReport Time
Cairns Phone 9 days ago
Cairns Phone 8 months ago
Cairns E-mail 11 months ago
Cairns Wi-fi 1 year ago
Cairns Phone 1 year ago
Cairns Phone 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro
    💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • BFewy66
    Barry Fewquandie (@BFewy66) reported from Cairns, Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • WoggBoy78
    WogBoy (@WoggBoy78) reported from Cairns, Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported from Cairns, Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • had1977
    HD (@had1977) reported

    @Telstra what’s with the mobile service dropping in and out all day, I literally have no service. PS my account is paid.

  • rahdy0l
    rahdyolzr (@rahdy0l) reported

    @centzfx @Telstra my internet isn't working can you help?

  • graciefaustino_
    Grace Faustino (@graciefaustino_) reported

    @Telstra It’s mobile service.

  • jtungyep
    John Tungyep (@jtungyep) reported

    @Telstra Hopeless dropouts again tonight. The usual pattern. Techs admit it’s partly DNS problems and partly crappy infrastructure. I guess 4G and 5G will eventually replace this useless bundle of wires as customers just give up.

  • Tristan__89
    Tristan (@Tristan__89) reported

    @SusannahBirch Telstra just stuff you around too much that why I change providers haven't had that problem again

  • rxizs
    raiz (@rxizs) reported

    @centzfx @Telstra pls need help

  • averagecanary
    averagecanary (@averagecanary) reported

    @Telstra Telstra sounds absolutely *********. Everyone I’ve ever spoken to about Telstra had bad experiences. My mate had to go to court to because you sent debt collectors for his not paying for your service he cancelled a year earlier. I would never use Telstra!

  • graciefaustino_
    Grace Faustino (@graciefaustino_) reported

    What’s happening with the service @Telstra? I was just talking to my workmates, we’re all with Telstra but we’ve had a bad connection since yesterday. No service, slow data. This is just sad, especially when I had to look for signal just to message my boss. 😢

  • JB06064407
    JB (@JB06064407) reported

    @Telstra Fix the wifi for **** sake

  • damo_shoes
    damo (@damo_shoes) reported

    Sb I grabbed the one next to me it was some Telstra brick it had my number but wasn’t mine i try to call my manager but he says he’s never had anything to do with skateboarding and to **** off i Stumble into the kitchen to find a woman and 2 kids that are mine but not I think to