Telstra

Telstra Outage Report in Portsmith, Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Portsmith, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Portsmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Portsmith, Cairns, State of Queensland 01/01/2026 18:40

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Portsmith, State of Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • SpotlightForYou 🎗Emma Meconi #FreePalestine 🇵🇸 (@SpotlightForYou) reported

    @Telstra really do exceed themselves for being the most useless, inept telecommunications company on the planet😡 I haven't had stable internet here since 27 May &have 2 2000-word assignments due Mon & Wed & UQ don't accept Internet problems as a reason to give extensions #auspol

  • Shstirer J. T. M. (@Shstirer) reported

    @PatsKarvelas We changed from telstra to aussie broad band and have never looked back.

  • DrSallyL DrSally (@DrSallyL) reported

    And it is not doing to be ready until Sunday. Absolutely useless to me since I need the mobile broadband this weekend as only Telstra is avail. where we are going. Piss poor service from @Telstra. All I wanted was a QR Code so I could use an eSim on my tablet for the weekend.

  • wheelchairmilf anti-pride month (@wheelchairmilf) reported

    crisis averted ladies telstra went down for a quick min

  • Jeanett78434655 Jeanette Richmond (@Jeanett78434655) reported

    @Telstra Thank goodness. I was going to tweet you about how bad it is in Burrill Lake. Telstra is upgrading its mobile network around Ulladulla with work to take place over 8 days commencing 07/06/2021. Your mobile service may be impacted at various times during this period.

  • fibrofroggy1 🐨🦘🐊🐫🐉froggy 🐳🐬🐘🦒🦏🦓 (@fibrofroggy1) reported

    @masericha @mel_giancarlo Oh you are confusing me @masericha Telstra told me never to use a VPN.

  • erangarangers Eranga De Silva (@erangarangers) reported

    @Fasffy Anything that uses Telstra's network, boost is prepaid and does. Also if you have an ABN, don't forget to look at business plans. They work out pretty well

  • DonnyKerabatso4 Donny Kerabatsos (@DonnyKerabatso4) reported

    @Telstra Without internet for a week now. 3 NBN appointments and tech hasn't shown up. Spoke with support and was told will be called back in 4 hours. That was 7 hours ago. Called back and was on hold for 29.5 mins and just cut out. You guys are ******.

  • SpotlightForYou 🎗Emma Meconi #FreePalestine 🇵🇸 (@SpotlightForYou) reported

    @Telstra Then I expect I won't have to pay for a service that wasn't provided.

  • 72Hallam Jenny Hallam (@72Hallam) reported

    @Telstra Hi... yes I had to call but they found out there was a misalignment of my service & hopefully its fixed now. Thanks for your help.