Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Phone | |
| Brisbane |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
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World’s gone mad
(@CoolDadfromOz) reported
from
Brisbane, State of Queensland
The Telstra experience of having your home email stopped and then spending almost a week trying to get it fixed and having them tell you that I was told a 48 hours fix and it’s only been 46 hours so call back really does sum up the customer experience. #telstra #hopeless
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David Bourke
(@DBourkeBFS) reported
from
Brisbane, State of Queensland
Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.
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Dr Terry Sweeney CMG
(@terrysweeneyAU) reported
from
Brisbane, State of Queensland
@Telstra you have to stop sending me bills for a service I haven’t had in over 9 months, and refuse to respond to any e mails. Your customer service is so frustrating!
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John Knight
(@jak_knight) reported
from
Brisbane, State of Queensland
OMG @Telstra ... you should be banned from doing internet maintenance on school holidays! At least one of my kids is distraught that the internet is down for 2 more days! #willwesurvive
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Paul
(@ardmorelad) reported
from
Brisbane, State of Queensland
I repeat. Why is @NBN_Australia constantly cutting out in postcode #4152. What is the problem. @Telstra @andy_penn #nbnfail
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Mark
(@teamallen) reported
from
Brisbane, State of Queensland
You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed
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Aaron Birkby
(@AaronBirkby) reported
from
Brisbane, State of Queensland
@bigyahu @Telstra Same problem. I have a $10 credit sitting on a @Telstra account for 2 years. I figure the time it would take to get it just isn’t worth it. And yes I get that my attitude may mean that they win, but i figure I won the fight when I closed the account
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Brian Thompson
(@missingparl) reported
from
Brisbane, State of Queensland
Tell Telstra to **** off.
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Doug @ 🏡
(@DougAtLast) reported
from
Brisbane, State of Queensland
@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved
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Dez
(@D0zzle) reported
from
Brisbane, State of Queensland
Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..
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Troy Hanson
(@newwayofliving_) reported
from
Brisbane, State of Queensland
@andy_penn can you please contact me I am a client of Telstra's and I just got made to look like a fool in front of other customer service Personnel and I'm taking action please contact me 0499 004 140 kind regards Troy Hanson
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Richard
(@RichardWKerr) reported
from
Brisbane, State of Queensland
No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed
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Bradders
(@editsmithy) reported
from
Brisbane, State of Queensland
@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown
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Robert Gunner
(@badtastefatboy) reported
from
Brisbane, State of Queensland
@Telstra Hi Cas. I never got one at the time as the rep said he would finish the paperwork later and email it. Luckily he texted yesterday afternoon after I sent the Tweet & confirmed appointment & I got the order number & confirmation email last night. Thanks RG
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Ash ☁️
(@ashkbne) reported
from
Brisbane, State of Queensland
Had no issues with Telstra cable pre-NBN
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@JollyWangcore I hear people raving about Aussie Broadband all the time. I’m with Telstra and I never have these issues
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Nick Ng
(@nicko_316) reported
from
Brisbane, State of Queensland
Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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dmeocarb
(@Brutuz1000and1) reported
@Telstra It's not slow internet speeds, it's the lack of maintenance from when Telstra owned the copper making it disconnect every hour or so. And I shouldn't have to pay when the area was earmarked for FTTP until @HonTonyAbbott and @TurnbullMalcolm decided good internet was not for AU.
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OrcProphet
(@orc_prophet) reported
Hey @Telstra, thanks for forcing a reset on my hardware and causing loss of income for disruption to the hicaps network. Well done. It is awesome that we can pay you for a service you can't actually supply adequately and then not actually supply any form of help GG's.
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Drago Nizic
(@DragoNizic) reported
@Telstra Thanks Telstra.Bit of a problem but nothing much to complain. 🍷
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Fullo
(@fullotweet) reported
@telstra and now the only solution is to take me and my handset into a store. I hope you don't have a business in digital consulting @TelstraPurple
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George Haritonidis
(@georgeharito) reported
@whophd reminds me of my dialup days when there were issues with our phone lines after rain (I live in Australia) and the phone pit was full of water. That modem audio handshake would take *much* longer and I would be lucky to get 1200bps rather than ~50kbps. Luckily Telstra fixed it.
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Scrypton
(@scrypton) reported
Hi @Telstra I’ve spent 2 hours on online chat AND phone, talking with 4 people trying to get my eSIM purchase sorted and none was able to help, and none was willing to escalate the matter further to be resolved. This is frustrating. Is TIO my only alternative here?
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Tony Brown
(@tonywbrown) reported
Hey @Telstra is there some sort of problem with your #5G network in #Brisbane this week? Very unstable connection and frequent drop outs, service is normally pretty solid.
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M3mbEr$_Only
(@M3mbErs_ONLY) reported
@Telstra @lisatho81209223 I am in same boat home is still slow and not working properly
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dmeocarb
(@Brutuz1000and1) reported
@HonTonyAbbott @TurnbullMalcolm Just wanted to drop a line of thanks for forcing FTTN on the NBN There's nothing like having to wait not only the slow speeds, but also for a reconnection every hour because the badly maintained Telstra copper was, shock horror, badly maintained!
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Fiona M Marsden
(@FionaMMarsden) reported
Frustrated with @Telstra service. Have spent two days trying to replace a broken phone & get new plan online & in chat app & error message every time. Now in out of town store & 1.5 hour wait for service. I have a life. 40 year Gold level customer wondering why.