Telstra

Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 12/26/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Signed up for a new phone plan on Saturday Telstra had issues with it all Sat + Sun Telstra didn't help all Monday BC holiday Took all day until 5pm to switch service to Sim Store closed can't collect phone til tomorrow So sad, 5 day process to get this new phone. What a joke.😣

  • WayneLund13 Wayne Lund (@WayneLund13) reported from Brisbane, State of Queensland

    @slsandpet @BigVapingNunga Isnt it sad ...Telstra used to have Australians to speak to . Not pigeon English we understand ever third word ...I use Telstra Shop for all probs. Hate it now.... Poor thing . harassed via Pigeon English....

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Yes it was reported through the platform and also by phone etc. zero acknowledgment of an issue. I then paid for a Telstra home booster and external antenna which has only marginally improved the signal. Ok on 3G, terrible on 4G. All this in a Brisbane suburb.

  • Yummy_Ideas Yummy! Ideas (@Yummy_Ideas) reported from Brisbane, State of Queensland

    @Telstra Our internet is down - HIGHGATE HILL QLD. Please advise.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @factordex @Telstra @NBN_Australia Holy shit

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    Was on hold with Telstra for 4 hours today and didn't go through to a support person until my previous Sim cut out. Wasted 4 days going back and forth between the store and home to try and fix the problem. I am beyond triggered and have had the worst day.

  • TJBirrd TJ Bird (@TJBirrd) reported from Brisbane, State of Queensland

    This is so unbelievable @Telstra this has been such a waste of my time as a new customer joining your service. I am already so disgusted with your service before even becoming a customer.

  • Flansq Flangela (@Flansq) reported from Brisbane, State of Queensland

    @Shaun_R @Telstra It’s funny how Telstra (and I guess most Telcos) still have that same bureaucratic inability to rapidly resolve an issue. I get the same anxiety dealing with Telcos as I did Centrelink and AusPost.

  • pwwingman 💧Phil viva la republic (@pwwingman) reported from Brisbane, State of Queensland

    @randlight I empathise with you however Telstra should look at their own broken service model

  • TealJesus_ Teal (@TealJesus_) reported from Brisbane, State of Queensland

    this whole no NBN between the hours of 6pm-12am is getting REAL annoying @Telstra How am i supposed to run a livestream with 0.89 upload speeds. 3 days in a row! Y’all are starting to cost me MONEY. And i don’t wanna hear “We understand your frustration” just fix the damn issue

  • rickrkoenig Rick König (@rickrkoenig) reported from Brisbane, State of Queensland

    @Telstra Is Telstra Velocity down at 43a Peel St, South Brisbane, your online tool isn't working and I don't want to have to wait to call Velocity tomorrow to find out.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • wmcneillie_ winky 🤹🏻‍♂️ (@wmcneillie_) reported from Brisbane, State of Queensland

    @Telstra can anyone help me with a billing enquiry as i’ve been billed wrong again.. 3 months in a row 😑

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • jchimselfbigpo2 💧jchimself (@jchimselfbigpo2) reported from Brisbane, State of Queensland

    Have been with Telstra since 1972-have not had a problem. Now on NBN, still with Telstra- have low needs - fixed cost $88.00 per month - all local landline & mobile calls free. Suits me down to the ground.

  • camo1977 Cam Stewart (@camo1977) reported from Brisbane, State of Queensland

    @Telstra No point 4 calls now around the same issue. No call back from customer complaints, issue not resolved. Wasted my time. Time for assistance from the telecommunications ombudsman.

  • Trinkett Rina (@Trinkett) reported from Brisbane, State of Queensland

    Been waiting for ages in a @Telstra store to cancel a service... bet they’d be quicker to assist if we were signing up like the other people walking in & being served instantly 🙄 #poorservice

  • AngelaSlatter Angela Slatter (@AngelaSlatter) reported from Brisbane, State of Queensland

    Day Two of trying to get phone & internet issues fixed by @Telstra ... Dealing with call centres who don't listen then flat out lie ... Exhausting.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • WatersRising Natalie Waters (@WatersRising) reported

    @chrismurphys @Telstra We had the same problem. One by one, everything stopped working, including Foxtel. Fought a 6-month battle and after 6 months got it all back working. They paid compo, but it was inadequate. After having to fork out $$$ there hasn't been a problem since. Aussie Broadband maybe?

  • HC_Muscleman 🔥ASX_Muscleman PhD (@HC_Muscleman) reported

    @DEBOSS7788 Ring Telstra Business and tell them that residential service is crap and you will ring talk back radio if they won't deal with your issues. Telstra Business usually has Aussies to talk to.

  • DerekRobinson2 💧Derek Robinson (@DerekRobinson2) reported

    @AboutFair @chrismurphys @Telstra I’ve heard that about Telstra-I had a few problems that looked like they weren’t going to be sorted out so I contacted the Telecommunications Ombudsman, and the problems were sorted very quickly.

  • Kai198008 Kai (@Kai198008) reported

    @Telstra Using message support in the telstra App, I reported NBN faulty yesterday, after 12 hrs someone from support team replied And after four hours messaging, the support team still can't find the problem.

  • DiSlattery *******11 11 (@DiSlattery) reported

    Both our @SamsungMobile have locked us out one came back! We have run around town to @Telstra stores for help the men sent us to Samsung for help Samsung told us to find a tech & reset the phone losing all data 😡 mind you they know we run a Law Firm & due to buy new phones!

  • cameronsmith Cameron Smith ˚ (@cameronsmith) reported

    @Telstra support is beyond the worst. The website tells you to use the app, the app sends you back to the website. Might as well move to @optus how the old cable internet plans are gone.

  • SamJanda 👨‍💻 (@SamJanda) reported

    @Telstra Cheers. That will work for now. I wish companies would stop trying to use chatbots. They are still terrible.

  • nonsibicunctis non sibi cunctis (@nonsibicunctis) reported

    @lalycia @NetballScoop @SMHsport The Telstra app has always been a dud. Telstra has no sense of service since becoming privatised. It is now about the bottom line only. Netball Australia should seek an alternative online service that is less costly & able to be streamed to a computer or tv. #telstra #netball

  • timothy_kaye TAK (@timothy_kaye) reported from Melbourne, State of Victoria

    @Telstra Haven’t removed and re-installed. Seemed to be an issue prior to 14.3. I’ll try that.

  • TomShirvington Tom Shirvington (@TomShirvington) reported

    @Telstra you need to fix this asap as these business are now losing business because people can't call them nor contact them via email. What are you going to do about helping already struggling businesses in the area that you have now put more strain on?