Telstra

Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 12/28/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • JustMeAndMilo MissSassyPants🙉🙈🙊😂 (@JustMeAndMilo) reported from Brisbane, State of Queensland

    @DavoMcDavo @BelongAU @Grid_Series Got a text message y'day that if I didn't pay for another month my Internet was going to be cut off but Id only had it on for 9 DAYS! She claimed I had the internet since June yet I was covered by Telstra in June & July. Had to back-pay fearing disconnection! It's been horrible

  • Mellyjh Melanie Hawkins-King (@Mellyjh) reported from Brisbane, State of Queensland

    So annoying that I can’t watch the #hamilfilm on my @Telstra tv Roku system because it doesn’t support the @disneyplus app in Australia! Customers have been asking for months and still no satisfaction. 🤬

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Yes you have let me down

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @Telstra have been trying to speak to a human for over a month to get NBN installed and wow 1000 messages “like texting a friend” what a joke! 1 month of circles! This is the worst customer service experience EVER!! #whereismynbn

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • Reggi05 Matt Time (@Reggi05) reported from Brisbane, State of Queensland

    @egadheg Not sure the Australian taxpayer has much to thank him for, Australia was an early adopter but the Telstra mobile network would have been upgraded for HSDPA anyway. Telstra had already tried 2100 3G with Orange

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • zerohash Justin King (@zerohash) reported from Brisbane, State of Queensland

    Note: can’t work from home when internet is down @Telstra

  • Salvete02Mac Michael Mac (@Salvete02Mac) reported from Brisbane, State of Queensland

    @VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • littleredwrites Melanie (@littleredwrites) reported from Brisbane, State of Queensland

    @Telstra @NBN_Australia outage in 4304 QLD.

  • AmandaGHoffmann Amanda Hoffmann (@AmandaGHoffmann) reported from Brisbane, State of Queensland

    TELSTRA | Why do your complaints office call at school drop off and pickup times. Then fail to allow the phone to ring long enough for the customer to answer the phone? #fail @Telstra

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire_Juranic Cez (@Claire_Juranic) reported

    @Telstra I did that last night... when the internet cut out!!!!! When I WAS STREAMING!!! It cut out twice too

  • DougBlack7 Doug Black (@DougBlack7) reported

    @Borgus17 @BenJohnson8 Ours used to be decent, but in the last 6 months it's turned to ****, Telstra are constantly making new excuses. It's normally faster than the above, but struggling to get above 12meg down and 1 or 2meg up.

  • Twerech Tareq (@Twerech) reported

    what ever happened to the quality customer service @Telstra offered its customers? #telstra #nbn

  • DougBlack7 Doug Black (@DougBlack7) reported

    @Telstra Achieves very little, there has to be an issue on the network for this, all my neighbours have the same issues.

  • Claire_Juranic Cez (@Claire_Juranic) reported

    @Telstra No. I will not, as the router was done twice yesterday, after each outage. It was not one outage it was two. It also takes a VERY long time for it to reconnect, and I kinda need it now

  • sirneggles andrewlica (@sirneggles) reported

    update on this: @Telstra's complaints team have completely resolved this today - it still shouldn't have taken nearly this much time or effort to fix, but I am quite happy with the outcome :)

  • JvckYoung Jack Young (@JvckYoung) reported

    @Telstra @SquishTV can't even spell his name right, how you gonna fix his internet

  • Bonmot73 B (@Bonmot73) reported

    @Telstra Not even at the troubleshooting stage. Simply have no internet thanks to different people telling us different things. Impossible to work. Your customer service is appalling.

  • debbie_prest debbie prest (@debbie_prest) reported

    @RacingPedigrees @omnitrader147 I just thought it very strange because it only started after I got new phone & telstra now require direct debit on accounts. Too much of a coincidence, they just said don't click on the link, I told her I wasn't stupid, but shouldn't they be warning customers as it looks legit?

  • agneau_d shish d'agneau (@agneau_d) reported

    @Telstra I hope so too. We've been waiting two months for a response to our email. And now it's been just about an hour. I think it's time for a service level agreement here. And this enquiry is in relation to a two-month disconnection of a vulnerable customer. #notreallife