Telstra

Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 12/26/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Yes you have let me down

  • jordanmillar Jordan Millar (@jordanmillar) reported from Brisbane, State of Queensland

    . @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.

  • jonty_hare Jonty Hare (@jonty_hare) reported from Brisbane, State of Queensland

    @Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @MingYLong @Telstra @NBN_Australia I agree the service levels are so appalling for everyone

  • Salvete02Mac Michael Mac (@Salvete02Mac) reported from Brisbane, State of Queensland

    @VaniaL1970 @StevenJMiles @Telstra Irrelevant to the issue ..... think not be prejudiced.

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.

  • Brentus88 Brent 🤜🏻🤛🏾 Davidson (@Brentus88) reported from Brisbane, State of Queensland

    Aaaand the cycle starts again. @telstra visited, confirmed it was an @NBN_Australia issue & took detailed notes & photos of speed tests which rule out modem issue. Said I’d need an NBN tech visit. So instead today, naturally, I get a text from Telstra saying all is fixed.

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra your customer service team is highly incapable, get rid of them. My new NBN order has been revised 4 times already without my input. And now the technician’s visit date has been changed without any notice. Are you guys interested in signing up new customers at all?

  • shumpty77 Stephen Humphreys (@shumpty77) reported from Brisbane, State of Queensland

    2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!

  • PaulRaidersGuy ■■PAUL■■ (@PaulRaidersGuy) reported from Brisbane, State of Queensland

    @Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!

  • skwirezee Lisa (@skwirezee) reported from Brisbane, State of Queensland

    @Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.

  • wildnez Rahul (@wildnez) reported from Brisbane, State of Queensland

    @Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenupGary Gary Roland Greenup fully Vaccinated (@GreenupGary) reported

    09. My text. Telstra is concerned, they don’t give a stuff & if you don’t agree 2 their TOC & Privacy, you can’t get any service from them under the law it is known as blackmail you basically hold consumers under Ransome.

  • ma77mc マット (@ma77mc) reported

    @Telstra Hi Tori. Esim The manager in the call centre instead of trying to resolve the issue has advised me to cancel my service and will waive all fees. Not the result I wanted but it is what it is.

  • HackingPheasant HackingPheasant (@HackingPheasant) reported

    What's a point of a password and username if someone can access it without it? It's not my first issue with Vodafone either. Previous to Vodafone I was with Telstra for several years and received a total of two scam calls (both on the same day) during that entire time.

  • kokolopa kokolopa.. PM a systemic, consistent, public liar (@kokolopa) reported

    @selga55 Jane is getting well versed in saying black is white or vice versa… Malcolm had an opportunity to do something about the poor communications network (as Howard did with Telstra) but squibbed it relying on dodgy advice about 5G… but NBN execs are still making a fortune

  • BabeOner BaBE ONeR🌺 (@BabeOner) reported

    @deeplongstop @Telstra I have noticed I will have to go to TIO and lodge a complaint

  • TedGibbons Ted Gibbons (@TedGibbons) reported

    @Telstra Yes, Telstra is our non-provider of no nbn. This fiasco has been going on since the 7th of November and now we’re being told there is a networking issue in the field that won’t be fixed unti the 22nd. In the meantime we have to pay through the nose for pre-paid 4g.

  • NeilJB1 💧🌏🌳NeilJB🔥🐀💉💉 (@NeilJB1) reported

    @blakandblack @Telstra Has anyone thought of making a complaint phone call or email to the Indian High Commission in Canberra every time they get an Indian scam call? If enough did it, perhaps India might crack down on these criminals? BTW I don't know if the Indian Govt is trying to stop them.

  • joshlavoie Josh Lavoie (@joshlavoie) reported

    Screwed by @telstra systems issues that they can do nothing about. Recommended I complain to the ombudsman as they can't help me. Great job pseudo-monopoly! What a fail.

  • NolaWallace15 Nola Wallace (@NolaWallace15) reported

    @Telstra What is a DM and we have all moved on now. Telstra is crap.

  • DylangerDaly Dylanger Daly (@DylangerDaly) reported

    @brinlyau @Telstra Root that bad boi