Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telstra
Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Wi-fi | |
| Brisbane |
TV | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I’ve been talking to him for two hours. He was impossible, ignoring my actual issue and told to wait 24 hours. I HAVE ALREADY WAITED 24 HOURS FFS!!!!!!! He has completely wasted my morning.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra @TelstraBcast why am I receiving bills from you? I am not even a customer, I do not use your services except for a pre-paid sim. See below: ACCOUNT NUMBER 2000 70685 8774 BILL NUMBER 163 0778 161
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IanRob
(@IanRobert_60) reported
from
Brisbane, State of Queensland
@Telstra Sorry I couldn’t reply because 3G is intermittent in Woodgate as well. When it all came back on it wasn’t relevant . Pretty poor really when infrastructure’s already in place
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Nick Dowse
(@nickdowse) reported
from
Brisbane, State of Queensland
@peterw @Telstra Was the DM helpful? Facing similar issue with T in west end
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Tom
(@_tomthorpe_) reported
from
Brisbane, State of Queensland
@Telstra why did Telstra the gap shut down? It was great for us in western Brisbane.
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Luci Power
(@reallucipower) reported
from
Brisbane, State of Queensland
@Telstra Wow, I actually enjoyed the humour in this advert, I love a good laugh & a bit of sarcasm, BUT as soon as I saw that you were REWARDING people who get the Jab, I was immediately turned off. Been with you for 24 yrs, had many issues with service but stayed. Not anymore though!
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Grant says...Blame it on the sciece! 😂
(@G_D_Ison_Writer) reported
from
Brisbane, State of Queensland
@daninetherclift That’s horrid! I’m sure you have confronted Telstra about this?
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
@Telstra I thought the same. I’ve never even been given a time before, yet he did. His name is Peter. The link takes me to a rather useless bot. Why does not one single of you people have any accountability? I’ve been screwed today constantly.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
@ozi_puppy @Telstra Exactly... need to finally switch. Even ******* app is not working, they worst app by any blood sucker.
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
Oh, did I say I have an order number? I have a type of order number I’ve never seen before in my life, doesn’t work in any of Telstra’s order trackers, and now, when others are getting StarTrack tracking numbers, I’m left high and dry with literally no information.
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TAJ PABARI 🇦🇺
(@tajpmahal) reported
from
Brisbane, State of Queensland
@VodafoneAU poor form guys. Office modem you supplied faulty - 2 weeks of back and forth, 2 hours on hold yesterday, no solution on how to pickup new modem. First day w/ @Telstra NBN today. You lost a loyal customer of 8 years. 7 mobile + NBN connections @VodafoneAU
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Ben Roache
(@benroachie) reported
from
Brisbane, State of Queensland
I’ll just add @andy_penn that your Twitter support team’s best suggestion was to cancel my order. You can’t make this stuff up. After a decade, I think I’m officially done being a @Telstra customer. #telstra
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Julia Mackerras
(@julesmackerras) reported
from
Brisbane, State of Queensland
@Telstra Hi Jay - I’ve tried that three or four times now. And no one has been able to help me.
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🚁BrendanDwyer #Veteran
(@Dudebank) reported
from
Brisbane, State of Queensland
@simonahac @Telstra Australia is a backwater nation re internet. That is just ridiculous. I'm on my around Oz road trip and Vodaphone have been woeful the whole way. Their claim "we have works in that area" is just BS and getting old. I contacted the Ombudsman on it. Many more telco problems here.
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Ben Preece
(@Ben_Preece) reported
from
Brisbane, State of Queensland
If #COVID isn’t inhibiting small business enough, you can count on @auspost (website is down constantly), @Wix (their platform is simply defective) and @Telstra (cut my net without warning) - aka giant corporations with a lot more money than me - to neglect doing their job.
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@EverywhereTrip @Telstra I’ve personally found their tech to be very good indeed, but dealing with their customer service to be similar to repeatedly stubbing your toe while being stung by a wasp. We have one Telstra mobile left in the house - I moved everything else away.
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
This is the second time this has happened. Last time, the technician said "someone must have accidentally disconnected the physical line at the exchange". What are you going to do to fix this @Telstra ?
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Jase Clamp
(@jaseclamp) reported
from
Brisbane, State of Queensland
@telstra review my chat support transcript and tell me why its not appalling, infuriating & utterly negligent. Phone line down 4 months. Kids can't dial 000. Your chat support ppl detect the fault and do absolutely nothing to resolve.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MJ The Mjagical Mjelody Mjaker
(@mjoneillnoise) reported
@Alicedkc @jendudley @Telstra I actually got swindled when I signed up and I found out the plan they offered me in the shop was no longer available and the dude on the phone basically went ‘Nah, **** it, I’m putting you on the plan and bugger the consequences’. Which was a quick way to win me over.
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SEWER KING
(@JelCastragigo) reported
Just got a call from @amnesty international asking for my support. The call came through marked as a 'suspected fraud' call. I wonder how @telstra managed to categorise amnesty's outbound calls as such when they're a globally recognised human rights advocate?#auspol
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Rob Easterbrook
(@EastOfBrook) reported
@jendudley @Telstra JB hi fi plan i got was $45 2 years ago. Not sure if same anymore but they use telstra network.
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⛧
(@hyp3rstrike) reported
@RaptorShadow @Wyld Then clients would call us and say "I never requested this? It says to just plug the modem in if I want to switch to NBN" implying there's a choice, but the modem they did - it would activate the billing with Telstra. Often spurred by preliminary discussions about conversion--
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Daggs
(@daggs_bigtekan1) reported
@TelstraEnt What a disgusting Company. My service is akin to B/W TV in the '50s. When you had to climb up n play with aerial. Telstra sells and BILLS (dont 4get that, they wont) for an Incomplete system that hardly works outside Capitals. Absolute rudeness of their 13 number. Disgusting
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Peter 🏊🏼🚲🏃🏻
(@Ironman_peter) reported
@jendudley @Telstra Aldi do unlimited for 12 months on $99. The kicker, it uses the Telstra network
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Daggs
(@daggs_bigtekan1) reported
@TelstraEnt Any other business in Aus you can speak with the Boss. Telstra Execs HIDE. Its disgusting. A terrible system at a huge price. The ONLY complaint you can make is to an Operator in the Phillipines. You WEAK Execs. You hide behind Foriegn operators. You dont even employ Aussies.
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Vi
(@sy3bol) reported
@Telstra Point Cook (3030) velocity has known outage - issue is Smart Modem gen 2 4G backup connections are hitting usage limits and being shaped to <1Mbps from 25Mbps. outage fix eta is currently @ 30th March. data limits shouldn't apply to affected customers during this
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Craig Brian Peter Coyle
(@cbpcoyle) reported
5 days off the grid no @Foxtel or @Telstra missed the racing and the footy serviceman came out said he couldn't fix it then offered to fix it on the side $$$ 🙃 both came back on last night without warning. thoughts go out to those affected by floods with much more to worry about
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Thomas Parkes
(@_thomasparkes) reported
@Telstra I keep ringing, going through the prompts and you hang up and send me a text message. What is the point of having a contact number if a communications company cannot communicate?