Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
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Telstra Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra I never agreed to anything like these charges. The people I spoke to on the phone tonight were extremely unhelpful and uncaring and couldn’t even get their facts straight.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra @Telstra..if a lightning strike can damage ypur equipment surely you can replace the thing..he's a loyal customer and still paying for internet ..don't treat him like crap.
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Battling Lefty
(@murzo_4) reported
from
Brisbane, State of Queensland
@RachelBkr That’s shit. Had the same problem about 2 months ago. Telstra Technician out. New smart modem posted, now I have faster cable wifi than Uzbekistan!!!! #Bingo
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra Internet down once again in 4179, great work. Please stop allowing me from finishing my assignment for the second month in a row with absolutely no compensation..
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Robbie Shenton
(@RobbieShenton) reported
from
Brisbane, State of Queensland
Stressed out today. Going onto the dreaded NBN HFC. Heard nothing but bad things about the Arcadyan Modem from Telstra. Especially how its causing all sorts of issues with Xbox.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Telstra guys, I’ve been trying to get a simple problem sorted for over a week - I’m a new customer and have spent over 4 hours the past week on the phone and only to be told my install tomorrow not happening. Your mistake not mine #duplicateorder #twomodems
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Cam Stewart
(@camo1977) reported
from
Brisbane, State of Queensland
@FionaLakeAus @always_farmer @GusWhyte @Telstra The local @Telstra store is appalling, told my father in his late 60s to wait and hour and a half to pay a bill. Won’t let you in basically as there is a gatekeeper who trolls the entrance collecting details and assigning you a spot in line. Absolutely no customer service at all
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Tim Graham
(@Timothyjgraham) reported
from
Brisbane, State of Queensland
@Telstra have throttled our backup 4G internet, which we have been using while we wait 4 months to get NBN installed... We can barely use the internet - can’t even FaceTime with loved ones 😞. Fortunately I have an open complaint with the ombudsman. Disgraceful. Cc @ACCAN_AU
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Ok, the consultant I talked to couldn’t help me...
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Dr Brad Robinson
(@DrBradRobinson) reported
from
Brisbane, State of Queensland
@Telstra your service is disgraceful. I have four accounts with you and yet you continue to bombard me daily with automated phone calls for an individual called ‘Casey Robinson’ that is not me. I call to tell you to stop and your call centre staff could not care less. Appalling.
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liz franklin
(@Mcali4) reported
from
Brisbane, State of Queensland
@RBJRON @AussiemacJ @Telstra I'd absolutely demand a new one. You have to go really hard and be persistent. I got them to offer my old dad a (temporary) satellite phone when they failed to attend an appt to fix his landline. He can't use a mobile (hopeless at it) . They make a fortune from us.
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Stephen Reeves 🔫
(@smadge1) reported
from
Brisbane, State of Queensland
@Telstra Never mind, I finally got the second confirmation!
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Rüdiger Landmann
(@RudigerLandmann) reported
from
Brisbane, State of Queensland
@Telstra Sure; just trying to get the facts straight for when I make that complaint. From what you’re saying, it sounds like that SIM shouldn’t have worked at all! (Since it wasn’t on a valid plan for overseas)
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I keep getting told 24-48 hours and it will be completed, this was last week. I rang up on Thursday and I was told to wait another 72 hours. Absolute nonsense, just fix it or if you can’t tell me and I will go elsewhere.
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Kevin Rankin
(@kevdee4) reported
from
Brisbane, State of Queensland
@Telstra I’d be happy if you’d make my adsl work first, everytime I talk to an employee no one can give me an answer to what the problem is. And you have the cheek to send me the bill within the first 2 days. Terrible customer service too, useless.
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Toddy O
(@toddyor73) reported
from
Brisbane, State of Queensland
My goodness the attitude and demeanour of the @Telstra staff on this call is appalling. The aggressiveness is shocking and not customer service oriented at all.
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F Oblomov Chalmers
(@francisd62) reported
from
Brisbane, State of Queensland
@telstra You"ll understand the cynicism perhaps about any 5G promises. Your service reeks of bad faith and distrust.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Archer Dunnicliff
(@big_boi_archer) reported
@Telstra Can you fix all of Australia's internet please
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Meggsietweets
(@meggsietweets) reported
So I stupidly said out loud I couldn’t believe how simple nbn connection was with @Telstra. After confirming the appointment 6 times and driving 400kms to house we find out less than 24 hours beforehand that @NBN_Australia has cancelled. 🙄 a pessimist is never disappointed
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Fezz
(@Fezzalicious97) reported
@Telstra Cool never gonna get those 4 hours of my life back. Thanks Telstra assisting me on not having a clue with how to solve our situation.
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Craig Killaby
(@ckillaby) reported
@Telstra Hi, I have had Emily contact me and we have submitted the request to rollback the service to one. Any chance you could light a fire and get a tech out here ASAP?! Cheers
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6'2 on a leap year
(@MrFrewty) reported
@NBN_Australia So basically what happened we called telstra 4 times, 1 out of the 4 times they said "yea your internet is struggling" then they contacted you to go check on it. They never came and all they did was send my caretaker a message saying there is nothing wrong.
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Alison Thomas
(@whingingchicken) reported
@Telstra Sorry Tom, could not get online! It was 2611 Uriarra. Took a village of people complaining for a week to get it acknowledged by Telstra customer service. Some pretty unhappy customers out here! Back now but several households have switched providers as a result
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William Marks
(@markyrocks) reported
@somewherein84 Telstra is by far the most expensive provider and also the worst for customer service. If you need the telstra service go through Woolworths.
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LogZapper
(@LogZapper) reported
@Telstra my internet is broken you guys can easily fix it but i will cost money.Its always be broken becuase u guys messed up at the start please contact me for more of the imformation if you guys are willing to fix it.
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Claire
(@tjscott) reported
Filled out the @Telstra name change form a few months ago, nothing got updated so reached out to their chat support tonight, looks like the agents are unable to check an account without forcing you to deadname yourself. I'd rather they fix their system than update my account
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genericitis
(@genericitis) reported
@kels_316 @Telstra A lot of these callers would be the ones to get put through to a manager at the end to say thank you. For my part, their frustration was all too easy to understand, and to just throw 'T's&C's' at someone is a great way to show a lack of empathy which wouldn't help anybody.