Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Caboollure, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (51%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland
The most recent Telstra outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
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Telstra Issues Reports Near Upper Caboollure, State of Queensland
Latest outage, problems and issue reports in Upper Caboollure and nearby locations:
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michael scully
(@scully65) reported
from
Brisbane, State of Queensland
@Telstra I have never been this frustrated with a company in my life! And I’ve reached an impasse with your level of stupidity. Seriously, I’ve been reduced to man-splaining your own tech to your people!
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Everyone out there.. dont waste your time on Telstra. Their customer svc is not in Aus and it only exists on msgs, no live human to speak to. They make promises and then conveniently forget about it. They sign contract and never fulfil it.
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belindajane
(@BJOfficial) reported
from
Brisbane, State of Queensland
@Telstra really need someone to contact me, your app crashes, the link to chat doesn't work and no one returns messages. My bill has jumped up to over $500 a month. I'm paying for things I asked to be cancelled and constantly charged $15 odue. This has been going on for month
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Jonty Hare
(@jonty_hare) reported
from
Brisbane, State of Queensland
@Telstra recently visual voicemail on my iPhone has stopped working, I haven’t changed anything and Apple can only put it down to a carrier fault. Your service agent tells me I need to pay $5 a month to get it back??
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra Your online chat service stinks...staff taking ages to reply.We have our NBN modem already.Its taken hours to get help and after being customer for years...want to change to NBN.its 10.38 & and want this done now..have to be up early for work!
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
. @Telstra really has the worst customer service of any business I have had the misfortune of dealing with. Nearly 4 hours trying to get a status on my account on their “online” chat. Been asked the same ID info multiple times. Shocking.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra your messaging service doesn’t work; I was in hold and the call was disconnected at your end; I have been into the Telstra shop; and am on chat for over an hour with 3 different agents. Still no help and no internet. We need it for our work!!!!
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Stephen Humphreys
(@shumpty77) reported
from
Brisbane, State of Queensland
2 and a half hours messaging @Telstra to try and sort out a business internet connectivity issue (because it is impossible to get someone on the phone). Appreciate these are difficult times but I asked a yes / no question all that time ago and still haven’t got an answer. Joke!
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■■PAUL■■
(@PaulRaidersGuy) reported
from
Brisbane, State of Queensland
@Telstra No reply Telstra..about as bad as the online chat help...reply back to them and they take 10 mins to get back to you.Not happy! Obviously they are dealing with various customers at once..not good customer experience..no care factor!
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Yes you have let me down
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra it is now Sunday, still no internet. Still no real help, just going over old ground. Abysmal.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra guess what? A Telstra worker disconnected our service, even after explicitly going through what we needed. Several times. It ended up taking nearly 2 hours to undo the disconnect notice. AND still no internet as at this post.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Like your team has done with my new NBN order which never arrived along with your technician after 3 appointments.. and your pathetically incapable non-existential customer svc.. only implies that Telstra has lost interest in selling new business.
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra sending me to a messaging link that DOESNT WORK is not helping.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Lee09737503 @Telstra Not sure how the technician not showing up for appointments is related to customer svc being overseas. And Telstra is not the only company with call centre overseas, TPG and some others are overseas too but they are not sloppy. Cheers.
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Rahul
(@wildnez) reported
from
Brisbane, State of Queensland
@Telstra Right now, the new timeslot for your technician’s visit is October 15, between 10am and 2pm. However, I just missed a call from your customer service about the appointment. I tried calling back on the number I and with the options I was asked to choose but redirected to txt msgs.
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Peter Jones
(@darkphoenix_68) reported
from
Brisbane, State of Queensland
Hey @telstra, our Velocity broadband has been out for several hours in South Brisbane. Website says no outage? Any news on what’s happening?
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Lisa
(@skwirezee) reported
from
Brisbane, State of Queensland
@Telstra @Telstra update: still no internet. Rang support again, they tell me it will 24 to 48 hours. We work from home. Yes even on weekends.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten
(@Kirsten79939243) reported
@Telstra after my brothers and I have emptied the house in April. I have offered to prepay for the service until then. Every other service provider has been fine to leave accounts in the name of the estate. No threats to cancel services. Telstra says “No” because “it’s our policy”.
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Kirsten
(@Kirsten79939243) reported
@Telstra My father died. I dutifully notified Telstra. Telstra requires the account to be cancelled or transferred. The account is my father’s home and internet service. The home is in a black spot for mobile coverage. I have asked Telstra to hold off on cancelling the service until …
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Lee🇦🇺Radelaide🩸Pureblood👌🏻⛓️👷🪝🔗🤙🏻🥾🍻 ✈️
(@LeeChrisAussie) reported
@Telstra You flat out refused to let me pay a large amount upfront for a Sim plan, you said only direct debit for a new plan. You also allowed my identity to be used by a fraudster to buy a phone & set up a plan. Thats on my credit report 😡 You never charged them or fired staff for it🖕🏻
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rachmonkey🙊📚🌏
(@rachmonkey1) reported
@BobNew8 The cable is absolutely not on our property. It’s ok, we’re leaving Telstra. Sick and tired paying for a service they refuse to fix ON THEIR END. It’s kind of an example how **** NBN is too. We’re only an hr from Melbourne, but we can’t connect and have to pay extra
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Abe Pakatawhainu
(@TopHatOrTrilby) reported
@Telstra Your ad with all the Humvees and helicopters is mind-numbingly stupid and boring, it's way too long, it's on every single ad-break and the music is jarringly annoying
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Antifa bleeding heart Union thug Brian Standlick,
(@brianstandlick) reported
@JaneCaro I haven't said it for a while but "You had ONE job malcolm" My internet is fine after years of bad internet and mucking around. I abandoned telstra (terrible) and then optus (better) and now have Aussie Broadband (excellent) after a recommendation from the guy working on the NBN.
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rachmonkey🙊📚🌏
(@rachmonkey1) reported
Telstra turned up to tell us they’ll never fix the cable (again) we’ll have to get sky muster but after the umpteenth visit, they’re all plugging starlink & this last tech said “haven’t seen a mask in months, thought Covid was finished!” Yeh, not taking ur advice is a good idea
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Jayne Shannon
(@jaynelshannon) reported
@GregL2515 @JaneCaro I’ve contacted the ombudsman. Telstra has tried to fix my problem but the NBN says it’s not them. No wifi for 6 weeks.
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Konrad Von Herren
(@von_herren) reported
@JaneCaro I'm with Telstra and paid significantly for a FTTP upgrade from copper wiring. My internet problem is in the past.
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Lisette Mill - Agvocate
(@agvocate_au) reported
@landry235 @Telstra When I get the "we are improving services in your area" texts I'm usually down a black hole struggling to get 1 bar. But somehow texts from telco gets through. I ponder this.