Telstra

Telstra Outage Report in Upper Caboollure, Moreton Bay, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Upper Caboollure, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Upper Caboollure and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Upper Caboollure, Moreton Bay, State of Queensland 12/05/2025 22:20

December 05: Problems at Telstra

Telstra is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Upper Caboollure, Moreton Bay, State of Queensland

The most recent Telstra outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Upper Caboollure, State of Queensland

Latest outage, problems and issue reports in Upper Caboollure and nearby locations:

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    Rang @telstra support agent, says I’ll check your email account, does do, comes back and requests I try the account now. Still the same. Service agent says take ya phone to Telstra store. I explain not phone however computer. Well take it to a store or pay for service by phone

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    @Telstra Problem taken care of promptly by Brandon. Thanks

  • birdnoises David Kapernick (@birdnoises) reported from Brisbane, State of Queensland

    @MoistenedTart Telstra reception is ****.

  • KoruCottage koru-cottage.com (@KoruCottage) reported from Brisbane, State of Queensland

    Just to be clear @Telstra I can delete and block unsolicited Spam from Scammers, but I can't delete and block unsolicited crap from Craig Kelly or QLD Labour?

  • Chad50726588 TheBLACK🌚TRACKER (@Chad50726588) reported from Brisbane, State of Queensland

    @IanSamuels3 Good morning Ian, see telstra is pissing you off, I’m an ex telstra exchange tech, we didn’t care about customers, use Belong, little sister company to Telstra . $45 100GB, rolls over and then get on a $15 , 5 GB per month plan, same company **** loads cheaper.

  • m0un10_ craig (@m0un10_) reported from Brisbane, State of Queensland

    @benjaminwthomas @woolworths Not sure if u have the same problem but I haven’t had service/function on my mobile for the last 32 hours. Spoke to person @woolworths and they indicated Telstra’s resolution time is 7 days. No choice but to switch provider even though I have been very happy with woolies

  • Br1anCraddock Brian Craddock (@Br1anCraddock) reported from Brisbane, State of Queensland

    @Telstra have actually suspended my account because my credit card details aren't current (due to a hack last month), even though I'm in credit (I make weekly payments ahead of billing). Couldn't update the new CC because their app has been down. This is how business is done now.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Thanks Already use outlook Use webmail to block out SPAM mails before they get to my systems. This is going to be bloody painful drafting out the rubbish. Thanks for attempting to help.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Telstra is there an issue with call forwarding on you mobile network? I have a business on-call phone that is forwarded and I can’t clear of change it. It’s still forwarding to the original al number when setting cleared with ##21#.

  • TheVinsomniac Stuart Robinson (@TheVinsomniac) reported from Brisbane, State of Queensland

    Caller: "Hello, this is the customer department of Telstra" Me: "you know I'm not a a Telstra customer right?" Caller hangs up. . What sort of customer service is that?

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    A fun way to blow 20 minutes of ya life you’ll never get back. Ring @Telstra to solve why I cannot log into Telstra account via computer. Cleared browser hist, rebooted, can log into other internet services such as banks, Netflix, Stan however NOT Telstra. 1/2

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    So convenient to be able to walk into my local Telstra store and get one of their friendly staff to call their call centre in the Phillipines to help me.

  • singaporedavid1 David (@singaporedavid1) reported from Brisbane, State of Queensland

    @RoadknightThe Telstra and the NBN will never deliver.

  • DekiZedd deki.eth (@DekiZedd) reported from Brisbane, State of Queensland

    @Telstra still waiting for a pre paid service to be activated…been to your store twice, am told “we don’t do that here, try the Telstra app” the app gives me conflicting information. If no one can help me then I’ll have to cancel my service.

  • mikegoldmanlive Mike Goldman (@mikegoldmanlive) reported from Brisbane, State of Queensland

    Telstra charge 100$ a month for my NBN home internet. Cancelled and started using a prepaid dongle with another company. 17$ a month, better speeds, more reliable, better customer service. Bye Telstra.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • MireMadra Mire Madra (@MireMadra) reported from Brisbane, State of Queensland

    @Telstra Just opens up My Telstra app on my phone. Tried to login to Telstra plus on the computers - same Gail. Enter user name, hit continue, browser goes off to Lanka land. No error message, no indicator of any activity.

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • TUPPERWAVEMUSIC Tupperwave (@TUPPERWAVEMUSIC) reported from Brisbane, State of Queensland

    @Telstra Perhaps instead of sending me through a never ending report loop you could make it more difficult for users to obtain the numbers in the first place. Do you have any automated flagging systems for numbers that are sending large volumes of calls?

  • ghowells67 Gareth Howells (@ghowells67) reported from Brisbane, State of Queensland

    Hey @Telstra are you trying to keep your complaints stats down by having it throw a server error when the submit button is clicked or am I just unlucky?

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GeckoIce IceGecko (@GeckoIce) reported

    @Telstra Let me lay it out for you Ryan, I cancelled my internet because it was terrible and you did nothing about it, just the usual "we will monitor the connection" spiel. So I cancelled, and you continued charging me for 6 months without my knowledge, not even a monthly bill. Then this

  • Chris71367434 dagrimgamer43 (@Chris71367434) reported

    @xMdbMatt @DarkViperAU @Telstra It won't help at all for the use case, because I don't think they're portable

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    Today I tried to setup my new S22 by transferring my Telstra eSim, didn't work at all. Their support were quite unhelpful. After multiple issues with them over the years I just gave up and moved to optus. That didn't work either. Their support was slightly less terrible

  • AaronB1994 Aaron Brookes (@AaronB1994) reported

    @DarkViperAU @Telstra That sucks. At least as you mentioned, they actually admitted it. Is there any chance you might get a discount due to that?

  • lilac_kthv Ⓥ𝖒𝖞⁷ 🏳️‍🌈 (@lilac_kthv) reported

    honestly never had issues with Boost, Telstra or even Felix… it’s always been voda ******* fone

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    @Telstra Was given the helpful advice of "try again later" and reply back in 24 hours if it still doesn't work. Will be cancelling my account if it doesn't work by that point.

  • VascularSurg247 Simon Vun (@VascularSurg247) reported

    @Telstra do you have a service similar to @Optus Loop for business?

  • Creamy_VR Creamy (@Creamy_VR) reported

    @DarkViperAU @Telstra Oof Telstra? that a rip, we used to be with telstra but they were never helpful with support and basically told us to f off. So we switched.

  • RealMattStedman Matt Stedman (@RealMattStedman) reported

    @Telstra It’s 6330 - there is a reported outage - we are 2 days into our second multi day outage in a few weeks - it was 6 days the other week and it’s not looking much better this time.

  • SeeBigg Christian AF ✌🏻 (@SeeBigg) reported

    I call it, 'Ode to tech. Restart my modem Once again the net is down God I love @Telstra #Haiku #FirstWorldProblems