Telstra Outage Report in Barrack Heights, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Barrack Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Barrack Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (26%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Barrack Heights, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Wollongong and Kiama.
| City | Problem Type | Report Time |
|---|---|---|
 Wollongong |
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| Kiama |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Phone | |
| Wollongong |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Barrack Heights, State of New South Wales
Latest outage, problems and issue reports in Barrack Heights and nearby locations:
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
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Lachlan
(@LockAce1) reported
from
Wollongong, State of New South Wales
@Telstra 2021 and still no Disney+ app on TTV. TTV is so bad! So many other good streaming products, avoid TTV at all costs!
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@mels_mck @Telstra It sucks but the easiest way I’ve found if you are out of contract is just switch to another provider with your new name, I would think @Telstra could handle this but treating someone with dignity may be a bit much for them.
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cuttlefish🦑
(@Cuttlef79645385) reported
@Telstra We are STILL waiting to hear from Telstra. Have lodged TIO complaint and communicated 5 times with them, local store have refused to help, or at least declined - by referring us away. WHEN will we hear from Telstra re this TIO complaint? What is the average time frame?
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Alan U. Kennington
(@kennington_u) reported
@DeanRosario @umidigi @PaulineHansonOz Personally I recommend the $15 ZTE F286 2G/3G Chinese phone, which may be the least functional, least smart mobile phone in Australia. At least I hope it is. I hate phones which are smarter than me. I strongly prefer 2G, but those miscreant misanthropists at Telstra shut it down!
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Elizabeth
(@welosthim) reported
@3AW693 Yet another customer service fail by @Telstra
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Jess Donovan
(@Jess_hamill) reported
No phone reception and no wifi working (whilst being smack in the middle of the CBD in Sydney) thanks @Telstra for ruining my day as I’m not able to work. I’ll remind myself not to pay the next Telstra bill as YOU ARE NOT PROVIDING A SERVICE!
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BizzDesign
(@Zoldar) reported
@NickyVeitch @Telstra @NBN_Australia You are on the best system already, why are you trying to change, they just changed coaxial cable over to NBN, my speed went from 145Mbps to 98Mbps, so they refund me $20 a month as I lost speed and they could not fix lol. Win for me I think.
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Emily Megan
(@itsemilymegan) reported
@Telstra my service has been suspended even though I’ve paid my bill? help??
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Isabella
(@isaimoana) reported
@Telstra Hi, I’ve been waiting for help on the app chat since 12pm internet not working and no one can assist. Can someone help please?
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M
(@Mylife_jan2013) reported
@Telstra So that will be a week without service.
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Drippsey ₉9⁹
(@Drippsey_) reported
@Telstra Can you fix my ******* net please
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Tweak
(@TweakBlue) reported
Waited on hold with Telstra for two and a half hours today but I have to go to work now :/ I've also been in their support page since last night without reply. Cool