Telstra Outage Report in Barrack Heights, Shellharbour, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Barrack Heights, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Barrack Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Barrack Heights, Shellharbour, State of New South Wales
The most recent Telstra outage reports came from the following cities: Cleveland and Wollongong.
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Wi-fi | |
| Wollongong |
Internet | |
| Wollongong |
Internet | |
| Kiama |
Phone | |
| Wollongong |
Total Blackout | |
| Wollongong |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Barrack Heights, State of New South Wales
Latest outage, problems and issue reports in Barrack Heights and nearby locations:
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Marie
(@mariewalsh18) reported
from
Wollongong, State of New South Wales
@trivialshite @CoryTalksPod @Telstra Customer Service = Oxymoron 😠
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@SpotlightForYou @Fact_Oracle @Telstra No corporations answer calls anymore, they just stick you in a never ending queue to frustrate you into hanging up
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John Roach
(@cambuslangtrain) reported
from
Wollongong, State of New South Wales
@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra relocation are still ongoing. Our ‘Connection Manager’ Ankita last contacted me on Thursday to say on Friday our old phone numbers were being cut across from our old address and there would be minimal disruption.Our case ref with her is 2-26877336684. No inward calls since. Help!
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That’s a poor excuse sorry. The phone calls never get through to a human regardless of what you need. Your text service is inadequate and also not a human. The most response I’ve received is on Twitter because it’s public. I fear for my 75 y/o mum dealing with Telstra
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
@PhilGould15 Yes..I think it's a Telstra issue
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Cath L
(@Cat41968) reported
from
Wollongong, State of New South Wales
@Telstra trying to activate a prepaid service....has now taken more than 24 hours. Not good enough! Please advise!
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💧Michael Lodge
(@michael50lodge) reported
from
Wollongong, State of New South Wales
@macsween_prue @Telstra Of course sensible people will hang up on you
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
Trying to solve a @Telstra issue with endless hours on hold, when I get through I get disconnected, no call back- shitty service. I’m starting to doubt any humans work there. Time for a change of service providers!
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Michelle Butterfield
(@MischNarracott) reported
from
Wollongong, State of New South Wales
@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.
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Naomi Elle
(@naomi_t_81) reported
from
Wollongong, State of New South Wales
@Telstra I’m won’t know until next week. Please fix you menu system to make it easier to talk with a person.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@__rymac Hmmm i mean it isn’t bad at all. I got 350Mbps+ over 4G with Telstra so I feel 5G should be close to 1Gbit.
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Kaan Kaban
(@IamKaanKaban) reported
from
Wollongong, State of New South Wales
@Telstra Internet after today’s issue is cutting out. I’ve turned it off for 10 mins, turned it back on, I’ve hit the reset button, it starts to work for a bit and goes off again, I had a similar problem a week ago. Is there a problem in my area? Fairy meadow 2519 NSW
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Danielle Moustoukis
(@dan69rr) reported
from
Wollongong, State of New South Wales
@Telstra @andy_penn Imagine if a surgeon went MIA or left the operating room and said they’ll get back to you real soon when they work out your problem. How much longer until our practice @GongSurgical bleeds out because your not able to sort out the provisioning of our phones?
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@stephenradical @Telstra Yep, but despite this Telstra POST you the QR code for it - so stupid.
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Ben
(@iB3nji) reported
from
Wollongong, State of New South Wales
@Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra Calling Telstra only to be disconnected and referred to a text service with a non- human who is incapable of responding to anything off script. No call back.
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MickintheGong
(@MickinGong) reported
from
Wollongong, State of New South Wales
Telstra. Waiting to have the account activated. Takes up to 4 hours. So far, 2 days. Message from them " There unfortunately is a delay in the activation" No shit Sherlock. Call to complain. " want to lodge a complaint" Sorry, wrong dept, this is billing" transfers me to billing
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Shane Szakacs
(@Shane_Szakacs) reported
from
Wollongong, State of New South Wales
Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks
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Dr Bronwyn Carlson
(@BronwynCarlson) reported
from
Wollongong, State of New South Wales
@Telstra That is not true at all. I’ve requested to speak to somebody with no result. It’s poor service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tahlia Sinclair
(@tahliasinclair) reported
@Telstra directing people to the app for Pink presale, but the app is down, and so is the website 🙃
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Gerryh
(@HynesGerald) reported
@Telstra Shannon I can change password and that is fine but when i login and it tyes to load it keeps saying logging you off
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Martin Barrett 🇺🇦
(@mrgb63) reported
from
Westfield, State of Western Australia
Hey @telstra, why is it currently impossible to recharge a mobile phone? When do you expect to fix it?
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MonicaD
(@mfluder_42) reported
@emmastacey_ @Telstra It's been bloody awful. My GF was even logged in to her Telstra Plus account - it threw her out, now she can't get back in.
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emma jane •
(@emmastacey_) reported
@Telstra Bro. Your website is cooked. Let me sign in, ffs.
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cassandra
(@betterair4all) reported
@Telstra Trying to message telstra in their app, because after a week of tech issues I don't have time for 50 minute call waits, but my service is so broken the app wont connect. Please, just let me go. I'm tierd of being stuck in this dysfunctional relationship.
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MAbbas
(@muslimabbas) reported
@telstra unable to access myid cannot recharge pre paid. Comes up with your access has been revoked. Is there an outage? App not working.
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MonicaD
(@mfluder_42) reported
@Telstra @rayninaces The release times were known. It's after 10am here in Melbourne & we should have access but the Telstra site is down.
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emma jane •
(@emmastacey_) reported
@mfluder_42 @Telstra This is the worst pre sale I think I've encountered.
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Trisha
(@emlafudd) reported
@ABC Damn it. I just took a carry bag full of old phones and other tech stuff back to Telstra who apparently recycle