Optus outages and service status in Tiger Head, Tasmania

Problems in the last 24 hours in Tiger Head, Tasmania

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tiger Head, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Kyteler (@ali_kyteler) reported 3 minutes ago

  @AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.

• 
  rob2511 (@KymRob25112) reported 6 minutes ago

  I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

• 
  ǝllǝɥɔᴉɯ 🤷‍♀️ (@Mishelle0918) reported 7 minutes ago

  Two & a half hours on several chats with @Optus staff & still no resolve. This is fkn bullshit customer service when your staff “Frankie” has changed us to the wrong plan (for upgrade of modem).

• 
  Lasan (@LasanKH8) reported 10 minutes ago

  @Teh_Jkr @Optus Optus is the worst service provider. I switched to spintel. 3x cheaper , same network.

• 
  levi ed fletcher (@levied) reported 10 minutes ago

  @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

• 
  A guy down under (@Fremean) reported 11 minutes ago

  @missrobinson I made Vodafone give me a new customer discount by asking them after 20 years why new customers get better treatment, do I need to switch to Optus for 6 months to come back as a new customer.

• 
  Mustafa Jones (@mustafa__jones) reported 12 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

• 
  Optus (@Optus) reported 12 minutes ago

  @LydiaAmesha Sorry to hear you may be experiencing issues with your Optus internet. If the issue is only persistent whilst viewing the SBS stream, it would most likely be an issue on their end. However, if you are facing issues with your Optus network in general outside the SBS stream, please send us a Private Message, so we can look into the issue for you further. -Jay

• 
  Peter Colbert (@PeterJColbert) reported 13 minutes ago

  Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging Abu. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  mkyd (@mickydee42) reported 15 minutes ago

  @Teh_Jkr @Optus @Optus my plan started at 50$ now 65$ never asked for an increase