Optus Outage Report in Tiger Head, State of Tasmania
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tiger Head, State of Tasmania
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tiger Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (17%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (8%)
Community Discussion
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Optus Issues Reports Near Tiger Head, State of Tasmania
Latest outage, problems and issue reports in Tiger Head and nearby locations:
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Ollie Roberts
(@ollie_bo) reported
from
Hobart, State of Tasmania
@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF
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Littlemrpotatohead
(@LilMrPotatoHead) reported
from
Hobart, State of Tasmania
@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍
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Ollie Roberts
(@ollie_bo) reported
from
Hobart, State of Tasmania
@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!
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SheNoob 🇦🇺🏳️🌈 | Bad Luck Charms 😏
(@She_Noob_) reported
from
Hobart, State of Tasmania
Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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John Donegan
(@John__Donegan) reported
Imagine if the hackers actually stole the data (rather than duplicating it) and Optus couldn’t bill 11 million people. They’d fix it pretty ****** quickly.
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Tempe Tweeter
(@tempe_tweeter) reported
@Optus I am one of your many customers but as of this morning I have yet to be advised via a simple email as to what’s happening with my personal data etc and to be assured that everything is under control. Your public relations basically sucks. @kbrspace
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Onno Benschop
(@owh) reported
Is it just me who thinks that Optus is doing it's absolute best to downplay their responsibility in their data breach? Their systems are absolutely archaic. I was last an Optus customer in 2008. Didn't stop them from sending me several bills last year.
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Dave Sag
(@davesag) reported
@Jeremy_Kirk The point people seem to be missing is that Optus should never have actually retained any of that PII at all. They don’t need people’s DL and Passport numbers once the individual has been legally identified. The needless retention of that data is the crime IMHO
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Matt Goldman #BlackLivesMatter
(@mattgoldman) reported
I think @Optus have just confirmed EVERY current and former customer is affected
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Daniel Cohen
(@Fishman_Dan) reported
@John__Donegan I saw someone recommend an ID investigation service you can use to see if your credentials are being used elsewhere on the internet. I think Optus need to fund 11m subscriptions to this service.
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Melanie Booker
(@MelanieKaraB) reported
@masericha @Optus When I messaged they wanted my details to confirm my account! I'm a previous customer and I got the email to say my info was taken - like I'll hand over any other info to them to confirm it. @Optus tell us what you're doing to fix your own mess.
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Unarmed Observer
(@Neutral1Obs) reported
So much for OPTUS customer data security. "The information which has been exposed is your name, date of birth, email, phone number, address associated with your account, and the numbers of the ID documents you provided such as drivers licence number or passport number." - OPTUS
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Harpy 🦁🏀 🤓🎮⛳️🏎
(@harpyd04) reported
@nicktan77 Yep, same for my wife. Not an Optus customer for over a year and she got notice before I did, as a current customer! My first question was the same, why did they still have her data on file? They are a disgrace.
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Annette Fila
(@AnnetteSandford) reported
Well done @Optus , you’ve compromised your “valued” customers details, a security service included in our bill, and your compensation is “we’re really sorry”. How about you scrap out bills for the rest of the year? Honestly what are you going to do for your “Valued” customers???