Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 02/16/2026 21:20

February 16: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LanderPeterjohn Lander PeterJohn (@LanderPeterjohn) reported

    Or how about we cut through Rosmarin's crap ... You need 100 points of Id to get an Optus account. There is no point - except sowing confusion - in babbling about passports and DLs ... 100 points is marketable on the black market ... ... all 9.8 million of them are exposed.

  • lainieaquietoz Lainie (@lainieaquietoz) reported from Westfield, State of Western Australia

    @markje4 @cheryl_kernot I only became an Optus customer when they bought out Virgin and I left them a couple of years ago. I was told they will delete all past customers details when this is all sorted but as it's an ongoing issue they don't know when that will be. Fanfuckingtastic

  • pfbt Marquis d'Killara (@pfbt) reported

    Just tried talking to @Optus "customer care". Utterly useless. Only generic information about the data hack. Then, didn't have a clue about the Profile page on the Optus account page (with which there is a functionality problem). Get some people IN AUSTRALIA, Optus.

  • strangerous10 stranger (@strangerous10) reported

    What’s Gladys doing to help fix this Optus mess? The corporation’s been on a downward spiral ever since she’s been on’Board’ 😵‍💫

  • Angus_Atkinson1 Angus the rocks Atkinson (@Angus_Atkinson1) reported

    Optus terrible service continues! Trying to get involved in cattle council agm but can’t do to coverage issues.

  • solution_22 Andrew Rose (@solution_22) reported

    @Optus @RunnerSA18 I have had the email but have no idea whether I’m one of the 10200 fully released or the 1million plus that were “just” stolen. All your contact is NoReply. And your app is down.

  • BUD_GRL bush footy carhorns (@BUD_GRL) reported

    like, apart from my name & d.o.b it would all be completely out of date. but wtf optus

  • stanleycoochie svetlana del rey (@stanleycoochie) reported

    can the hacker who took down optus do error404 next if i look at another fugly t shirt with abysmal craftsmanship it’ll radicalise me

  • markje4 Mark Evans (@markje4) reported

    @lainieaquietoz @cheryl_kernot Switched mobile plan from Optus to Telstra several years ago. Have been advised my DL was exposed in recent data breach. WTF do they still have my details in their system?

  • IanHartley_ Ian Hartley ★ (@IanHartley_) reported

    @lizoluwi Unless of course you are an Optus customer ...then it’s too late .