Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mission Beach, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Hughes
(@NigelHu23101650) reported
@Optus Why does the Eppalock area 3551 have NO service until 22/7???? This is the 2nd major outage. OPTUS = NO 🤬
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Michel
(@soragon) reported
@Optus Hi Sarah, thanks for your response. The phone support team has now told me that it'll take 3-5 business days to activate the eSIM - meanwhile I have no access to my online banking. They suggest I go in-store which I now have to do despite being sick and put your staff at risk.
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Thisi
(@thisari2021) reported
Hey @Optus, your app keeps conveniently glitching whenever I try to buy a data pack or access customer support. I will make a report to the ombudsman (again) if I have a massive data bill 😕
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Matty
(@mattyofthebell) reported
@Optus Hi Jim, my trouble is not just with the network. I have contacted Optus a few times since getting my new phone and service and I am struggling to see why I should carry on with Optus. If service is not available I should at least be able to call over my WiFi connection.
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Raymond John Hartley
(@RJH1951) reported
Waiting 30 mins for response from @Optus to problem with my Fetch box. Next month they will charge me more for something I can’t watch. Off to Telstra store Monday to see if they will deliver for what they charge
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Ellbee
(@bacardi2021) reported
@Optus why do you send emails with a link to invoice not available? Why do your agents just give scripted replies without acknowledging or addressing issues? Lack of support is a breach of contract #optus #optusyousuck
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🦓 ZebraZee
(@zebrazyra) reported
@ParraEelsFacts @heathclif304 @commbankstadium Ohhhh hopefully they had sufficient numbers to undertake that ball ache. At Optus they check all bags but you’re never in line for longer like 2 minutes if that.
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Andrew Trevor-Jones (ATJ)
(@ATJ777ATJ) reported
@Optus @kbrspace Why are Optus so incompetent? Why is is so hard to transfer from Telstra to Optus? I have wasted hours of my time on the phone and webchat with so called support and gotten nowhere but stressed and angry!
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Scriptza
(@scriptza) reported
Tried streaming but **** Optus
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Thisi
(@thisari2021) reported
@Optus I rang customer service, only to o through the options list and get told to go back to online messaging. It’s not working at all through the app. I bought a data pack earlier, but you keep sending text messaging charging $10 for every gb anyway. This is dodgy.