Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mission Beach, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (60%)
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Phone (15%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Joe King
(@jnorthoz) reported
@dailytelegraph Optus should not only pay for document replacement, it should pay compensation to every affected customer and be heavily fined!
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🍹Possum 'Cave Proll' Trump - Armchair Expert
(@possumbrisbane) reported
Oh that. I was an Optus customer
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Ken Buzzins ⚓
(@KenBuzzins) reported
@NadiaMits @TjornSibma Yes. Optus name stinks. I've had bad dealings with them in the past and now it's played out for the world to see what a rubbish company they are.
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Dakota Curtis
(@KodaJamesCurtis) reported
@Optus I replied to Zac’a DM hours ago and he didn’t even help
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DASH
(@DASHGMR) reported
Goes to reset email password. App doesn't record password cos website jank as ****. Calls ISP to ask for a password reset. We're not going to reset your password at this time. This is pathetic @Optus
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GrumpyCat102
(@GCat102) reported
@VictorDominello Lucky you @VictorDominello that your associated ID was not compromised. How about people that officially received email from Optus informing their ID has been compromised? NSW Service still have this round and round excuses not changing our Driver License Number. Not helping.
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Sloe Loris
(@sloeloris) reported
@_manin_black_ @joshgnosis Optus formally advised they had let all victims know by the 26/09 - I'm a former customer who only received my email notification the 27th. So yep, I wouldn't trust them as far as I could yeet them.
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Dakota Curtis
(@KodaJamesCurtis) reported
@Optus do do customers usually wait over 10 hours for their issues to be resolved. Because I contacted support at 7:40am and still have not heard a single word. I have dm’d you repeatedly and you haven’t been able to help yet
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James Henstridge
(@JamesHenstridge) reported
@joshgnosis Exetel switched from Optus to Telstra's network about a year ago. I had to provide my license number again when activating the new SIM, so presumably they hadn't held on to that data from when I originally signed up. Hopefully they were validating ID with gov rather than Optus.
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Powell's Other Glasses (Ausnotes) 🌸
(@ausnotes) reported
So I was a customer of Optus some years back and of course had the breach notice... Now try getting Optus to delete your account information. It's quite a feat if you're successful. Probably part of the reason they have so many former customers is due to no deletion processes.