Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 01/17/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Strategicecon Mark Vassarotti (@Strategicecon) reported

    @Optus I have made that many complaints about this and the service is getting worse not better

  • ajl247 Aaron Eugol (@ajl247) reported

    @Wittyfan @Optus Hey mate, how are things at your end? My partner is still having the same issue. She can't send SMS longer than one standard message (as it never gets received by the receiver) and MMS messages are still delayed.

  • Strategicecon Mark Vassarotti (@Strategicecon) reported

    @Optus Yes - that’s what your Bots said as well. However they confirmed that there wasn’t an issue with the network - the issue was my phone number. I’d love to take this to a DM but nothing is getting done privately.

  • richardjneo richardjneo (@richardjneo) reported

    @Optus your My Optus app is an absolute piece of ****: doesn’t work with iOS keychain so my choice is use an insecure password. CAN’T ******* PASTE EITHER so same again. Also the reset password function is ******. Scroll wheel bottom = app switcher triggered! Who coded this ****?

  • omwamiKing Omwami (@omwamiKing) reported

    @Optus you know there's an outage since sunday to go on for a week, you don't inform customers, and on calling you advice that I purchase another product from you or other providers. @NBN_Australia yours is down as well and calls not going through. **** services nkt!🤬

  • burnie661 I Am J Woman (@burnie661) reported

    @QuentinDempster @AlexSmithSMH But now she has a cushy senior position with OPTUS. I'm considering whether to cancel OPTUS as my phone provider because of this.

  • delan82 Delan Adikari (@delan82) reported

    @Optus Its past 8am and your auto comment on phone claims you are closed and cuts call. Same thing last night at 7pm. But you falsely advertise that between 7am and 8pm weekdays you are available for help calls

  • delan82 Delan Adikari (@delan82) reported

    @Optus You have stupid robot.system and no staff and says senior expert will contact but when is that? Where the hell is your basic staff and customer support and service

  • delan82 Delan Adikari (@delan82) reported

    @Optus This is what happens when you outsource customer service offshore to save money....useless, slow help

  • delan82 Delan Adikari (@delan82) reported

    @Optus Thanks but some of these case managers seem incompetent and stallimg actually fixing issues