Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 02/03/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • petzer_danie Danie Petzer (@petzer_danie) reported from Melbourne, State of Victoria

    @Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.

  • davvers605 Daniel Davini (@davvers605) reported

    Gee I hope the Windies offer a bit more in the NRMA Insurance Test Series (no issues with insurance company sponsorship??) than they have at #T20worldcup Can't see the Optus Stadium Test lasting through to the weekend!

  • Queen_Maevey 🐶 🌴Queen Maeve (@Queen_Maevey) reported

    Here we are, about to experience a major flood, we will be isolated for days, and my @Optus service has failed. ETA to fix the cell tower? In 5 days! Not good enough #Optus 😡😡😡

  • CodenameVinnie CodenameVinnie (@CodenameVinnie) reported

    Once you've proven your identity with a company, surely your customer/account number can be used to identify yourself in the future... I don't understand why these hackers can get your info from Optus etc. I'm not allowed to keep credit card info from customers who pay monthly.

  • confidantduk Bryce Chee (@confidantduk) reported

    So Medibank had a cyber security incident recently, fwiw comms and proper ownership of the issue has been 10 times better than Optus 💯 Hit the intl student databases 🥲

  • Cate83988775 Cate (@Cate83988775) reported

    @Optus @kbrspace I can only assume Optus can't send emails? U only send online forms asking for more data. There is no service to actually reach out to customers. And the late fee you made up isn't waived unless I give you more data. There's a customer account email.

  • jay3004 JJ (@jay3004) reported

    @Optus do you think your customer resolutions team could actually get back to me in a timely manner, sorry for being overseas and not contactable by phone, but seriously is it that hard to write an email?

  • 427_Impala Megan ((Abortion is Healthcare)) (@427_Impala) reported

    It's taken me all day, but I have activated my Telstra SIM. Instant port. Goodbye and **** you, Optus.

  • TheThomEmpire Thom Newman (@TheThomEmpire) reported

    @Optus your customer service still hasn't addressed my issues and is shockingly bad so after the next bill I am cancelling my service after years of being a loyal customer. Only question is as a non-Optus customer, how much is Optus sport for the EPL p/month with another network?

  • Kendo468 Orange 💉💉💉💉 (@Kendo468) reported

    @Jeremy_Kirk @medibank One of the interesting things about the Optus issue is that we are given codes to activate identity monitoring through @Equifax. You go there & enter all your sensitive info; then find out their system doesn't support MFA...