Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 02/13/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • logitantalus Luke Smith (@logitantalus) reported

    @NBN_Australia @Optus what is the status of the network outage in Northcote? Been unavailable most of today.

  • suse_yy Susie Q (@suse_yy) reported

    @Optus You are such a disappointment. Your customer service is dead. 2.5 hours I have been trying to get help and still not resolved. I think it is time to change to @Telstra.

  • OzzyMag OzzyMag (@OzzyMag) reported

    This BEiN coverage is absolutely garbage compared to the usual Optus we get down here. Awful punditry & woeful sound mixing

  • logitantalus Luke Smith (@logitantalus) reported

    If your an Optus mobile customer (I’m not!) you may be able to apply for extra data.

  • EsotericSpod Spod 🆘 (@EsotericSpod) reported

    I only managed to keep "Optus Internet support" busy for 5 mins, playing dumb about them assisting to secure my IP traffic before he hung up on me in frustration. I might see how long I can string them along next time.

  • suse_yy Susie Q (@suse_yy) reported

    @Optus Gave up trying to solve my issue after 5 hours and the person I dealt with wouldn't even allow me to leave feedback. That says everything, doesn't it? Optus really hates its customers.

  • Bittu_engg Bittu Pal (@Bittu_engg) reported

    Australian mobile service operator company @Optus is biggest fraud telecom company, I bought a SIM card from Airport which has validity for 10 days and 5GB data. SIM stopped working within 2 days.

  • Optus Optus (@Optus) reported

    @hudafark Hi there, we'd recommend that you uninstall the Optus Sport app, restart your Apple TV, and then reinstall the app. This should resolve your low quality issue on Apple TV but if you continue to have problems please DM us - Aron

  • parkeschiavello Parker (@parkeschiavello) reported

    Pt2: still Telstra I moved over to you from Felix a Vodafone/TPG with the roaming deal with Optus that allows data but very slow. The Felix plan allows me 20Mbps/20Mbps unlimited alllllllll month. I’ve downloaded almost 2TB at points. It’s $35 a month and I got full service 4G!

  • tshirtgarage T-Shirt Garage (@tshirtgarage) reported

    @logitantalus @Optus Thanks for the update details Luke I can’t access my webmail for the authentication (password error - I never use it) so update is much appreciated (although the indefinite timeline is a bummer…argh!)