Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 02/17/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • richardjneo richardjneo (@richardjneo) reported

    @Optus your My Optus app is an absolute piece of ****: doesn’t work with iOS keychain so my choice is use an insecure password. CAN’T ******* PASTE EITHER so same again. Also the reset password function is ******. Scroll wheel bottom = app switcher triggered! Who coded this ****?

  • Rach_ael1 Rach (@Rach_ael1) reported

    @Optus Thanks so much for not helping at all. I’ve never experienced such bad customer service. I’ll be jumping provider.

  • MrsBoogooloo 🌈 Mrs Boogooloo Watts 😷💉💉💉(fka Rādhikā) (@MrsBoogooloo) reported

    Could the Optus network be any slower today?

  • niteofcamelotte lotte (@niteofcamelotte) reported

    I love how @Optus can take 3.5 hours to respond to me on their IM customer support (so long that I had to go to sleep in the end) but then they only wait 20 minutes to end the conversation on their end when I don’t respond. Smh.

  • wayneeeoz wayneeeoz (@wayneeeoz) reported

    @Optus Please fix slow and dropouts with our broadband since all the recent rain in the Forest Lake area

  • Strategicecon Mark Vassarotti (@Strategicecon) reported

    @Optus Yes - that’s what your Bots said as well. However they confirmed that there wasn’t an issue with the network - the issue was my phone number. I’d love to take this to a DM but nothing is getting done privately.

  • corrinecakebre1 corrine cakebread (@corrinecakebre1) reported

    @Optus has the worst customer service ever! 45 minute conversation - a promise to replace a phone that didn’t even last the 2 year plan. Now you change your mind a week later! Way to repay an extremely loyal customer. How many years would it take to get treated right? #noloyalty

  • ajl247 Aaron Eugol (@ajl247) reported

    @Wittyfan @Optus Thanks for the reply. Funnily enough, a couple of days it seemed to be working ok with long texts and MMS but not long after that it went back to having the same old problems

  • 7RockLists 7RockLists (@7RockLists) reported

    Anyone care to share some of their phone/Internet bills costs. I went to @Optus b/c @Telstra were ****. Started well. No recent plan, they are charging $367 for 5 phones (not the latest) and Internet (that is NOT unlimited). So much for family plan. $60 per device?

  • Strategicecon Mark Vassarotti (@Strategicecon) reported

    @Optus terrible customer service again last night. I have a phone service that doesn't make calls or access the data network