Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mission Beach, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel D'Souza
(@MiguelDSouza) reported
Here's a quote from their letter - what was lost?: "name, date of birth, email, phone number and/or address associated with your former account. No ID document numbers or details have been affected." In other words, only customer details, no Optus-created material was lost.
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Miguel D'Souza
(@MiguelDSouza) reported
Hey Optus customers, despite having cancelled my Optus account years ago - because service was shite - my data evidently has been retained all these and has been lost in the breach. The story broke two weeks ago and people are just finding out they've been caught up.
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Angela Barra
(@AngelaMBarra) reported
@Optus I don't have the words to express how frustrated & alarmed we are. From your apathetic responses when I was injured in the Feb floods (I have the screenshots), fetch & now data breach. Your whole business model is seemingly: 'New ways to screw over your customer ?'
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🎆Another Smith🎆
(@NoLongerVerbose) reported
I asked does this mean if I get a new phone and new contract there are no fees? "Yes" was the response. I told them, great I'm going to Telstra. I left due to that poor customer experience. Did I just get an email from Optus? Yes. #optusbreach 3/3
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Robert Watkins
(@twasink) reported
@melalouise The end of a string of very poor decisions - most of them by Optus.
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serina
(@serina98010207) reported
@patrickkeneally Yep I’m a former customer —- months of trying to get a single person to follow through with my problems. In the end took the modem back to the store … and despite being told by Optus to do so, stores twice refused to accept the modem. I’m not surprised there was a hack.
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bettyza beech
(@crotchetkween) reported
Yesterday I went to (no)Service NSW to change licence, because OPTUS. They told me to ring IDCare, rang them and after a long wait on hold told to go to (no)Service NSW. #FFS
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Rowena S
(@Rowenawozhere) reported
@TMRQld @davidtickle @Optus This process is inflexible and inconvenient. Are you extending service centre hours? Are you increasing staffing? Why can’t this be done over the phone? What about people who can’t attend service centres?
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sydneysider 😷😁
(@thewollemipine) reported
you then have to fill in a special form+take this to service NSW. Service NSW will check breach with Optus. Eventually you will get a new Drivers Lic number. Ppl are getting confused between your Drivers Lic number + your Drivers Lic card number. The Driver Lic num is what counts
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Kerry Hunter
(@kezzaMalanga) reported
@ElysseMorgan If you were ever an Optus customer you’re still at risk. They kept all data!