Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 02/20/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JaydenMizzi Jay Mizzi (@JaydenMizzi) reported

    Hey @Telstra, any chance you want to let me activate my new service/sim some time this lifetime? You make switching from Optus incredibly difficult and your support team are of no help...

  • isaacbeeby8 Isaac Beeby (@isaacbeeby8) reported

    @That_Dan_Guy_ @Optus Jesus. Isn't it illegal for companies to keep old customers records on file for that long? I would have thought that once you are no longer a customer or client of a company, all of your records would be destroyed automatically, or at least on request.

  • RogerHass7 Roger Hass (@RogerHass7) reported

    @abc730 @ClareONeilMP Whilst the personal data of every Australian is in the hands of overseas Service Help Centres that represent the Help Desk Service of large Companies like Telstra, Optus, Energy Australia, etc., the security breach is the price you pay for giving them access to the Servers.

  • asparagus_rose Aspa_Rose (@asparagus_rose) reported

    Hey @Optus it's disappointing that your customer service team lack awareness of the #VicFlood in Maribyrnong. After being on hold, transferred twice, then disconnected, I dread having to explain AGAIN why I can't simply take my modem to a new home.

  • peternlewis Peter N Lewis (@peternlewis) reported

    @Optus No, it's not that—I own a very very generic email address, and people use it when they can't (or don't want to) use their own. Your customer used my email address, and then without verifying it, you sent the standard "how did we do?" email, inc his name and some purchase details.

  • tomarild82 TomMariah (@tomarild82) reported

    @EagerMatthew @Telstra Awful. Make yourself a nice cup of tea and play calming music in the background. What’s the point of all this ‘DM us your information’ when you have to call them in the end anyway- why can’t they call us? Nice to hear that Telstra and Optus are the same in that regard.

  • scotty_g_23 Scott Gilbert (@scotty_g_23) reported

    @Optus big internet issues in Avalon (2107) guys. Any ideas on fix?

  • DaveONewcastle David J O'Brien 🌏💧 (@DaveONewcastle) reported

    Gov shld be informed of full extent of breach& help manage notification. Void in notification process exists for fmr customers who's current email& ph no' aren't held by #optus. *NB-Notification via priv' no' is not an effective response as many ppl ignore calls from priv no's.

  • Em_speaking Em (@Em_speaking) reported

    @Jeremy_Kirk @Optus @medibank I haven't heard from Optus since 5/10 (except of course bills arriving on time). Even my "Customer Care" person doesn't respond at all. Next step ombudsman?

  • VS_ Saso Virag (@VS_) reported

    @Jeremy_Kirk Frequent, clear, timely, factual comms show that the organisation is in control, even if they’re not. @medibank is doing well here. Delayed, contradictory, finger-pointing, and scattered comms lose the narrative and support. @Optus seems to be championing this approach.