Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 12/04/2025 00:30

December 04: Problems at Optus

Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimota Jonathan Crossfield (@Kimota) reported

    Sooooo … if I’ve not got an email from Optus regarding the #OptusHack, and I’m a current customer, what do I make of that? My data is safe? My data may not be safe but they’re still working through who’s in the leak? My data is def NOT safe but @Optus is seriously bad at comms?

  • ramski2021 Ramski S (@ramski2021) reported

    @sunriseon7 How can I know as "ex Optus" customer if my private data was leaked? Optus' 133 937 is useless/crap as always. Also Optus will not have my current contact details.

  • SEggminder Steve Rogers- I see entitled people (@SEggminder) reported

    I see the "facial recognition" movement is trying to capitalise on the #optusbreach to push their agenda again. So when hackers have our pic, we'll need to give them every other bit of our info to prove it's us. How is this a fix? #auspol #optus

  • CliftonHcat Clifton Hill cat (@CliftonHcat) reported

    @KylieSWine @Lisaisalooseun1 @mariewalsh18 I haven’t heard a word from them either. Two days ago I heard on the radio that Optus had finished contacting everyone affected by that afternoon, yet obviously people are still being told as of yesterday. Hopeless. I’m just assuming the worst, now.

  • Rowenawozhere Rowena S (@Rowenawozhere) reported

    @TMRQld @davidtickle @Optus This process is inflexible and inconvenient. Are you extending service centre hours? Are you increasing staffing? Why can’t this be done over the phone? What about people who can’t attend service centres?

  • scottjla Scott (@scottjla) reported

    @bentsolutionsau @ripcripz @jasonjordan The problem is that it's a way Optus can make out it was an attack on them, when it's more comparable to a "break and entry" through an open door

  • miss_neko_nadi ꕥNekoꕥ (@miss_neko_nadi) reported

    @AnnastaciaMP Just called @TMRQld you have to go in to a service center with the email your received from @Optus prove you were effected.

  • BarrySteeleTNL 💧Barry Steele (@BarrySteeleTNL) reported

    @srpeatling @KnottMatthew @nickbonyhady No. Bad idea #Optus skulls foot the bill completely. Is they can't, then nationalise them This was an error by a private company, they must pay. Not the public

  • twasink Robert Watkins (@twasink) reported

    @melalouise The end of a string of very poor decisions - most of them by Optus.

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    @Optus I don't have the words to express how frustrated & alarmed we are. From your apathetic responses when I was injured in the Feb floods (I have the screenshots), fetch & now data breach. Your whole business model is seemingly: 'New ways to screw over your customer ?'