Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 03/01/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @newjerseydamo That's rather odd Damo, I have just tested out my own Optus App and have managed to get through with no issues. If you could please make sure you have the latest version as well updated i0s, this should get you through. Give those a shot and see how you go -Quade

  • theluciebee Lucie 'just wear the f***ing mask' Bee (@theluciebee) reported

    @ozcjr @Rachel_Organa So we can't get NBN here. South Brisbane/West End fibre situation is a bit of a **** show. We've been on 4G Broadband with Optus. Speeds have been a bit shifty but lately ATROCIOUS & tech support at Optus pretty much just told us to tap out.

  • Fabiano_G7 Fabian Guadagnuolo (@Fabiano_G7) reported

    @Optus NBN is complete rubbish. It’s been days of drop outs and poor connection. I’m done. Customer service is appalling. I’ll be switching. Anybody got alternatives they’ve been happy with?

  • insanestickers Twitch.tv/Insanesticker (@insanestickers) reported

    No stream tonight, the internet has stuffed itself. More and more I feel like it might be time to leave @Optus consistently bad internet stability and speeds.

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @lakemac Thanks guys, I can’t find it. I’m just trying to get some mobile reception from someone in Mt Hutton, it’s really dreadful. Optus and Telstra have both been hopeless at giving any help, just like their service. Cheers, Kev.

  • Rockmelon7 Rockmelon (@Rockmelon7) reported

    @Optus it’s been 2 months, still working on tower and keep interrupting service in Glenelg South?

  • thepistol17 Peter Radcliffe (@thepistol17) reported

    @Optus @LiamTFitz Still not working, same as the website version of my account

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus your app won’t allow me to report a fault at Paddington qld 4064 so slow. I’m going to Telstra and I’m not paying my Optus bill. Im sick of not having internet

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Optus Thanks Quade, see previous tweet. Can’t get to the troubleshooting link due to lack of reception. Same problem with Telstra. Newspaper article says Optus was putting up a tower in Charlestown. That was my original question, but it’s been lost in this conversation.

  • PattySherlock 𝙿𝚊𝚝𝚝𝚢 𝚂𝚑𝚎𝚛𝚕𝚘𝚌𝚔 (@PattySherlock) reported

    Originally was told by someone at Optus Store that I didn’t need to anything, just take modem, plug, update address and away I go. Then multiple people (7 in all) on your online chat service told me multiple things.