Optus

Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mission Beach, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mission Beach, Hinchinbrook, State of Queensland 02/02/2026 17:25

February 02: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Darren___Fox Darren Fox (@Darren___Fox) reported

    @Optus I ordered a 4G modem with express delivery which hasn’t been delivered. I’ve been passed around by multiple people but not helped. If I had known this at the start I would have spent my money elsewhere. Poor service Optus!!!

  • chappellidotcom Ash Chappell (@chappellidotcom) reported

    @tommorris32 @FOXFOOTY Tom, why don’t the AFL just commit to the Grand Final in Melbourne with only fully vaccinated MCC & Club members eligible? At a whiff of a case, McGowan may lock down Perth, and have no crowds at Optus anyway.

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    @Optus @StepUpComputing Ok, now Microsoft are asking me to do authorisation on email servers. Obviously that's WAY past what I as a customer can do. What email address should I send the Microsoft emails to so that your Email Server Experts can solve things?

  • VFRBoy 💉🥍Born again post-Keynesian 🖤💧🔥😷 (@VFRBoy) reported

    @Optus that's very generic and doesn't address the issue of masked/fake phone numbers. Why are they permitted to connect to the network? Just block them.

  • BlairGabbe Blair Gabbe (@BlairGabbe) reported

    @Optus Hi for the past week my HFC NBN is terrible from midnight to about 6am. Upto 50% packet loss and always buffering. Any idea on what's going on. I'm in Croydon 3136 Vic

  • bulls_troy Troy Wingate (@bulls_troy) reported

    @Ch7Adelaide is there reception issues? I watch through @Optus Fetch and the reception has gone from bad to basically unwatchable. I have no issues with any other channel and have even done a rescan which didn't do anything. What is happening?

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported

    Hey @Optus, just moved to a new street in my existing suburb and there is zero coverage. I have no mobile service almost anywhere on the block. Is there anything we can do about this? (Btw tested with multiple phones).

  • muthego nditsheni ndichy🇿🇦🇦🇺 (@muthego) reported

    @StanSportAU MMy problems always be, why they give the rights to channels that can't even accommodate all the games? Optus use to stream every game

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    Heya @Optus are you getting calls about people sending email from Optusnet addresses to Hotmail, and they're not arriving? Not bouncing, not ending in the spam or other folder, just ... not arriving? I have two clients with this issue.

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    @Optus Aha! I have discovered it's a common problem - I have an Outlook account and obviously an optusnet account, and mail from my Optusnet account does not get to my Outlook account. If you could check on your end, and I shall do so on mine.