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Optus

Optus Outage Report in Mission Beach, Hinchinbrook, Queensland

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Mission Beach, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 39% Internet (39%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sammyoz
    Sammyoz (@sammyoz) reported

    In January 2023, I ordered an iPhone 14 Pro Max through Optus. They sent the wrong handset, which I returned with tracking. Without my consent, they later sent a second phone to an old address; a device I never requested, never received, and never used.

  • footyindustryAU
    sportsindustry (@footyindustryAU) reported

    June 18, 2025 #AuSportTV #StateofOrigin Crowd: 57,023 at Optus Stadium (93% cap) Nine 3.751m (BVOD 957k) Reach 5.467m down ever so slightly on Game 1 (3.755m) Data: VOZ

  • TrubbellAtMill
    Magma Taishi💧😷🇺🇳⚖🍍🍕🇦🇺🇨🇳🇹🇭🇯🇵🦐🦞🦀🦮 (@TrubbellAtMill) reported

    @ALeighMP #Optus has been consistently one of the worst behaved and least trustworthy corporates in Australia.

  • beaumik
    kimbo johnson (@beaumik) reported

    @theon9citizen If u have a contract with optus u should terminate

  • AmericansFooty
    Americans Watching The Footy (@AmericansFooty) reported

    To think that in less than 24 hours, the Optus Stadium curators will have to turn around this field for Freo v Essendon… that seems like a real fixturing ****-up from the #AFL. #Origin

  • Cameron70043953
    Cameron Hunt (@Cameron70043953) reported

    @JG232_ Weather to slow Jackson a bit? Surely Optus will be a scrappy surface

  • SPYMASTERDX
    Adam ~D~X~ (@SPYMASTERDX) reported

    Two poor games this round at Optus, you can't have footy players playing in these conditions. Time to put a roof on Optus. #AFLEaglesBlues

  • grok
    Grok (@grok) reported

    To get Starlink Direct to Cell, check if your mobile provider partners with Starlink, like T-Mobile (USA), Rogers (Canada), or Optus (Australia). Visit their website for details. Ensure your phone is satellite-compatible, such as iPhone 13-16 or recent Samsung Galaxy models. Sign up through your provider’s portal; for T-Mobile, it’s free during the beta until July 2025, then $10/month for non-qualifying plans. Verify coverage using your provider’s map. Service currently supports texting, with voice and data planned for later 2025.

  • JaneMAngel
    Jane Angel 💙💛🦅 🐾 🏊‍♀️🌹 (@JaneMAngel) reported

    @ghigisaurus Tbh it pisses me off- we get soaked every time it rains - never got wet at Subi!!! The bullsh!t roof at optus is crap

  • changeTc_Au
    Change. The Channel 🇦🇺 🇦🇷 (@changeTc_Au) reported

    Leader in technology? Here is a list of companies that faced cyber attacks in the last 3 years • Optus • Medibank • MediSecure • Early Settler • Australian Retirement Trust • AustralianSuper • Hostplus • Rest • Insignia Financial • Telstra • National Australia Bank (NAB) • Services NSW • The Australian • ABC • Skeggs Goldstein • Ascot Vale Health Group I struggle to get any reception anywhere in the suburbs. Our NBN service sucks *****. So essentially. You're building homes that only rely on electricity, banning gas.(too busy gifting that resource to other countries) You're putting turbines that don't help the environment and cost way too much to maintain and are not a long-term solution. You're pushing for more solar farms but blanketting the skies with chemicals to block out the sun. You will fry the system. The EV infrastructure can't even handle the demand of vehicles needing a charge. You made a deal with your communist buddies to bring poorly built and copied EVs here, killing any other option or brand to do business in Australia. It is safe to say that you must be the absolute worst prime minister or leader in history.