Optus Outage Report in Mission Beach, Hinchinbrook, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mission Beach, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Johanna Edmond
(@jvedmond) reported
@Marilynrules1 Unfortunately we moved to Telstra because of the lack of service from Optus and then Vodafone.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @linuxbsdpirate Ah there is a different between claiming you want to assist someone and actually assisting someone. As when I was a #customer I was told the same thing they are here to help but I got not much help just false promises, poor customer service etc
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Pete Ottery
(@c41) reported
I switched to a Voda sim (iiNet) around the same time battery went bad... and apparently apple redid modem stuff in ios14... I wonder if there’s some network weirdness going on. Considering going to circles life (Optus) to see if that makes a difference
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Billie Talevska
(@BilT) reported
@Optus 2 and half hour phone call... 5 transfers....between 2 teams (billing and retention team)...passive aggressive hold times....30 year customer. Appalling customer service. Happy for you to call me to discuss.
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Jake Nelson
(@mok_jake) reported
My wife and I spend over $4k with @Optus yearly and have a tablet that's died two days after its warranty expired. We ask them for support and they they will kindly "assist" with purchasing a new tablet. We'll see what the ombudsman says under section 54. #optus #customservice
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @berniecoen Now if companies like Optus actually investigated the issue at their end and not tell the customer to do something which they know does not work?
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Scott
(@zootv93) reported
@DailyRin @Optus Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.
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Will
(@willl) reported
@DaveMilbo @Aussie_BB Have had very minimal issues since switching over from Optus cable. Biggest upside since switching has been the increased upload speed (for online backups etc).
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Moffee
(@itsmoffee) reported
from
Coffs Harbour, State of New South Wales
@Optus I’m guessing you don’t monitor the chat/message service 24/7?
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Tony West
(@pasavito) reported
@PaulFletcherMP The LNP have stuffed this up. Done just enough to say it’s complete. I hope we get on the NBN back date project (my $$$ are ready to go) but am not holding my breath. FYI; cell networks really bad here too. Optus + Voda are forget it, Telstra has some 5G but a lot of 3G still.