Optus Outage Report in Mission Beach, Hinchinbrook, Queensland

Problems in the last 24 hours in Mission Beach, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🧔🏻‍♂️ m i k e (@getmikestevens) reported 5 minutes ago

  @StephenJonesMP If customer data has to be kept after we leave the service (I left Optus 2 years ago and I'm still a confirmed victim), surely it can be kept offline? It shouldn't have been accessible. If govt needs my Optus data, it can front up to Optus and look at offline files.

• 
  Service NSW (@ServiceNSW) reported 8 minutes ago

  @NickHayden Hi Nick, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

• 
  Belinda Barnet (@manjusrii) reported 9 minutes ago

  Right now, Optus needs to pay for people to replace their passports & licenses. They also need to pay, further down the track, if or when identity theft occurs due to their errors. That might be an even more significant bill.

• 
  colin.traverse_ (@AbstractCode) reported 12 minutes ago

  @simone_au @Optus This is an organisation that exposed customer and former customer PII via a public unauthenticated API and the claimed the attacker was sophisticated and that Optus was the victim. We're way beyond tone deaf.

• 
  Jonathon Nunan (@jonathonnunan) reported 14 minutes ago from Melbourne, Victoria

  @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

• 
  Richard (@3bsBruce) reported 18 minutes ago

  @catedempsey Absolutely. There won’t be any real punishment for Optus. So of course they won’t take it very seriously. If they had to compensate each customer and face heavy fines, they may think twice about hoarding unnecessary data

• 
  United4Life (@RammaRedDevil) reported 18 minutes ago

  @_davidlimbrick @CharlieMeade17 I’ve been an Optus Customer for a very long time and I’ve only ever shown a drivers license, fortunately the one they have on file has since expired

• 
  Service NSW (@ServiceNSW) reported 24 minutes ago

  @Dom_Nguyen Hi Dominic, ID Support NSW is working with Optus on how to best support customers, please reach out to them for assistance, they are best placed to assist in these circumstances.

• 
  Aethersia (@aethersia) reported 25 minutes ago

  SMS 2FA is broken, verifying your identity is broken, the only things left are device/token based authentication and passwords/pins. Contact your bank and tell them that only in-person manual check can verify identity if password is forgotten. #optus

• 
  FOLD THE CLUB (@conor993) reported 26 minutes ago

  This Optus hack has really put into perspective the significance of me getting drunk and losing my wallet the other week and having to cancel all my cards & DL and get them re-issued. 4D chess move from drunk me if I do say so myself