Optus outages and service status in Mission Beach, Queensland

Problems in the last 24 hours in Mission Beach, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mission Beach, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  liam (@wheat_slice) reported 4 minutes ago

  i’ve never even set foot inside optus stadium but why is vic media so hyper fixated on wharfie time but completely bypass the fact they have butter chicken loaded chips???

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  Jonathan Wilson (@jfwfreo) reported 7 minutes ago

  @diana_murphy613 Thankfully in Australia we have competition. I can get internet service from Telstra, TPG, Optus, Aussie Broadband and others.

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Zaica71 Hi there, as mentioned by my colleague, this is a built-in safety feature within the phone. Based on the notification, it seems that the change is not permanent and will unblock all numbers for a 2-hour period to ensure that you are reachable by emergency services. Please send us a DM if you require further assistance with your Optus services. -Jay

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  anthony, underclass prole cat, edwards (@anthony45052793) reported 12 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone

• 
  TrueAussieMum (@aussiemum30) reported 15 minutes ago

  @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

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  John Merchant (@_JohnMerchant) reported 15 minutes ago

  @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

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  The Truth Always Wins (@TTAlwaysWins) reported 16 minutes ago

  @LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink

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  tonyOnOn (@tonyward116) reported 17 minutes ago

  @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

• 
  Optus (@Optus) reported 18 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Heidi (@HBoo71) reported 19 minutes ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!