Optus Outage Report in South West Rocks, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in South West Rocks, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near South West Rocks, State of New South Wales
Latest outage, problems and issue reports in South West Rocks and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Thelonlykid
(@thelonlykid) reported
@Optus Tanks for your help it fixed its self
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Alex
(@Alex013774875) reported
@Optus the net is slow and you guys have no response on that ? What going on? When came to charge and bills you guys acted so fast?
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Malua Kamu
(@Brownsilverfox) reported
@Optus how do i speak to someone who works in Australia? the only reason i am staying with you is because its so hard to get out with your bad customer service!
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🕳hgtp://siriusgal🇦🇺
(@I1derY) reported
When I ask them to give my account back and investigate why and how this happened they say they can’t and hang up! Sounds like Optus isn’t the only one with issues!
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B
(@carpe__DMs) reported
@Optus But why? I am an existing customer. I do not have to provide this information (and face scan) to modify a service with any other service provider.
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Optus
(@Optus) reported
@jameelkaraki Hi J. Not good to hear about the trouble you've had paying your bill. If you send us a DM here on Twitter with a screenshot of the issue you've been encountering in the My Optus app we can try to help troubleshoot the issue with you. - Harrison
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MsJayne *Wear a Mask*🐘
(@mssquiggs65) reported
@mickyj63 @Optus I have been with Optus over 15 years and this is the worst service i have had and prior to that had the worst service from telstra
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Richard Pearson
(@Richard52709211) reported
@Telstra , you're a communication company. You want everyone to use myservices because you don't want to pay staff. The very least you could do is make the bloody thing work! The best advert for Optus is Telstra customer service. Absolutely useless.
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Stanley Johnson
(@BrandDNA) reported
@rorybaust @Optus Oh man! What a bad run.
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Timbo
(@EmbossedJesus) reported
@Optus Business customer for 18 years. Customer service via phone couldn't help and local store would not help as I didn't have my contract on me.? When data breach was mentioned Optus representative stated that "these things happen. You shouldn't get upset at Optus, you should