Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/27/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jigga_247 Jigga (@Jigga_247) reported

    @Optus @OptusSport OK thanks Kartik for the update... I thought the problem was my TV; I rebooted everything many times (TV; router; etc.). I was able to cast from my phone app using Chromecast. Surprising it was actually really good in terms of quality and everything. Hope the issue if fixed soon.

  • hammermcee Hammers (@hammermcee) reported

    @chenniie @Optus Pray someone else takes the Premier league rights...I have been a defender of optus through all their problems since last work cup but the service is terrible now...

  • ClassyDuck_ ClassyDuck (@ClassyDuck_) reported

    @Optus any ETA on when service will be back up in Oatley? It’s been down since the storm yesterday evening - nbn+phone with no ETA for a fix on your website…

  • halil_mustafa halil mustafa (@halil_mustafa) reported

    @Optus 4hrs of chat ping pong to migrate from cable to nbn.Migration team says service is suspended & speak to collections,collections says not suspended & puts me back to migration...still going as I write..I could go online and switch to another provider is 15min!

  • genthehen Gen Crowle (@genthehen) reported

    Oh my ******* God stupid ******* Optus default time zone changed my phone to daylight savings so I'm at the shops an hour before anything is ******* open

  • jacojac Jack Jacobs 🏳️‍🌈 (@jacojac) reported

    @Optus I've still heard nothing. I have now raised the complaint with the TIO. The only resolution I'm now seeking is termination of all services on the account with zero payouts or penalties. Case 2021/10/00281

  • Optus Optus (@Optus) reported

    @flaminglito @SteveSilver18 @OptusSport Hi Nana, sorry to hear about your Optus Sport streaming issue. Can you please DM us to confirm the device (make / model) you are trying to watch the match on? Are you able to watch the match on other devices? Kartik

  • Roaldan1000 Bob F (@Roaldan1000) reported

    sound issues on Optus just for me or for everyone?

  • Optus Optus (@Optus) reported

    @Luke_Chidgey @OptusSport Hi Shiggityshwa, sorry to hear about your Optus Sport streaming issue. Can you please DM us to confirm which device (make / model) you are trying to watch the match on? Does the issue replicate on any other devices? Kartik

  • Hilal18515275 Hilal (@Hilal18515275) reported

    @Optus absolute dog **** service. Ordered a sim on a plan, emailed twice after the order with no reply. Would not recommend