Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/20/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LuxuryDim Dimitri (@LuxuryDim) reported

    @Optus Yo I think half your network is offline

  • ElMuggs Muggs (@ElMuggs) reported

    @MellyMelihssa @Optus No problem, I wish there was a 'easy solution' but I spent 1.5 HOURS trying to get though to @Optus that they where not properly informing their customers/former customers of the danger of the breach, and not even doing the bare minimum to help their customers protect themselves.

  • Pickle_Lou_ Celebrity recluse (@Pickle_Lou_) reported

    @Optus Is there a direct number I can call & not be given the run around I’m recovering from surgery & need a gawd damn nap, not chasing up why when I call Mum her phone does not ring

  • ARTCvan ARTCvan (@ARTCvan) reported

    i am so done with @Optus and their support and the entire porting number process: a 🧵 i have waited over 30 minutes for a number to be ported over to Optus (parents) and their support staff somehow didn’t know that i was asking for porting a PREPAID sim, not postpaid (1/3)

  • sonni_nielsen Sonni Nielsen (@sonni_nielsen) reported

    @Optus 5G home internet was down Thursday and Friday last week from 7am to 4pm in the Gap 4061 no comms - asked customer service and they could only tell me that there will be issues the next 7 days, great! Is there a reason why I can't get a more specific timeframe?

  • Stu_McLay Stu McLay (@Stu_McLay) reported

    As a former Optus customer I've been notified by mail that my Proof of Age Card has been compromised in the cyber attack. However the thing is I wouldn't have used such a card for ID as I don't have one. Ahh, it's good to be a former customer.

  • jsingh_cloud Jotpal Singh (@jsingh_cloud) reported

    @Optus Unfortunately it never shows any issues

  • PhilbyB I'm Phil Bayley (@PhilbyB) reported

    @Tenash921 I have Fox but not kayo, so OK with that outcome. My comment re Stan was more about the way rights have splintered but the viewing experiences are uniformly still ****. It took Optus >5 years to be any good and I suspect that it's all imported & they just present the front end

  • Optus Optus (@Optus) reported

    @ARTCvan The account holder can request to keep their number when they sign up which will ensure the number from another provider is ported to Optus. Please don't hesitate to send us a DM if you have further questions and we'll be happy to help. Sarah (2/2)

  • bigdrekoshit AJ (@bigdrekoshit) reported

    @Optus wifi is down in coolaroo