Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 02/18/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Definit02209600 Dfnt (he/him) (@Definit02209600) reported

    @themathendo It would be very interesting to know how much Optus has been regularly paying to Deloitte et al for “consulting”. Consulting firms are usually part of the problem

  • IACrane Ian Alexander Crane (@IACrane) reported

    @JSNoble @trevorlong @Optus No it isn't. We are Optus customers and haven't been contacted either. I'm working on the front line fielding those above questions coordinating between ID Care, Service NSW and Optus. Just cos they aren't answering the Qs doesn't mean they don't know. Tbh it's noones buisness

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • chdyctt KB 🐈 (@chdyctt) reported

    @RobertCawood2 I still have heard a thing from optus. They are well overdue to address their entire customer base.

  • troymdon1 troymdon (@troymdon1) reported

    @vastasso @Optus @RunnerSA18 Anyone upset by the piss poor response from Optus should tell the Optus CEO how pathetic their response has been. Here's her number +61404045420

  • troymdon1 troymdon (@troymdon1) reported

    @Optus @RunnerSA18 Anyone upset by the piss poor response from Optus should tell the Optus CEO how pathetic their response has been. Here's her number +61404045420

  • pitdroidtech Max (@pitdroidtech) reported

    @le16464535 @ClareONeilMP @billshortenmp Optus are extremely embarrassed and apologetic, but also still trying to minimise their financial loss in increments of $30 per customer which isn't even half a month of service. What a joke. They need to unreservedly refund and compensate customer's without micromanaging damage

  • KatNadia3 Just_Katja (@KatNadia3) reported

    @Optus You should issue replacements in license numbers & updated passports, STAT.Stop talking & ACT.Old customers also shouldn’t have 2go through this. All individuals should receive these,immediately! #OptusHack

  • Mick17432842 Monopedal Mick, old man yelling at the tv ! (@Mick17432842) reported

    I want to know why Optus still has my details, I haven’t been a customer in over 6 years. They failed me as a customer, and now they’ve failed me as a non-customer. I’ve checked, they lost two of my current email addresses to the hackers. That won’t be all they’ve lost.

  • ssharwood Simon Sharwood (@ssharwood) reported

    Call from elderly relative who is an @optus customer. Confused and worried by a TXT about their data in the #OptusHack. Msg arrived after Optus said all impacted customers had been notified.