Optus outages and service status in South West Rocks, New South Wales

Problems in the last 24 hours in South West Rocks, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near South West Rocks, New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• 
  Heather Scott (@drhascott) reported 47 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacko (@MichaelJacko70) reported 4 minutes ago

  Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU

• 
  Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported 7 minutes ago

  I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄

• 
  Rob (@hkrob) reported 12 minutes ago

  @Optus have sent DM with screenshots etc to Optus Help @optus_help

• 
  Optus Help (@optus_help) reported 14 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Satoshi Goy (@satoshigoy) reported 15 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  J Labs (@jnj_pro) reported 17 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Freopics_ (@freopics_) reported 20 minutes ago

  Heading to the soccer tonight. I have photographed and seen a few games but never at Optus. Going to be cold 🥶

• 
  Emma’s Last Stand (@EmmasLastStand) reported 20 minutes ago

  Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

• 
  Fred 🇦🇺 (@Possum2412) reported 22 minutes ago

  @tonyward116 @Batman2242 Optus was probably down again.

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 26 minutes ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+