Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/07/2025 05:05

December 07: Problems at Optus

Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 2112simmo Mario Simo (@2112simmo) reported

    @PMalinauskasMP @deanemitch You are a legend Pete, love this! Cant believe you have put in more work than Optus to help fix this problem

  • KiwAussie3106 Karen Harris (@KiwAussie3106) reported

    @SharnelleVella I’m a previous customer, no longer have an account, email or landline with Optus. Therefore can’t use the App to message Optus. I still may have had my data hacked & they may have tried emailing the old address. Seems my only option is to call - imagining horrendous wait times.

  • micmon85 Mike (@micmon85) reported

    @neilabenson @MarkBaileyMP @TMRQld Metadata retention laws brought in by the LNP Abbott government. I believe this exact situation was argued against when these laws came in. Nevertheless Optus didn’t nothing close to best practice (more like worst practice) in the way they stored the data.

  • Mariana__Mi Mariana (@Mariana__Mi) reported

    @estjune83 @Globalbiosec @Optus What on earth are you on? We’re talking about Service NSW

  • X3Varus VarusX (@X3Varus) reported

    @TheShovel Seems like an epic Telstra marketing ploy...... Too bad to those 10000 optus users who had their data leaked anyway

  • JessieTG1997 Jessie 🦋 (@JessieTG1997) reported

    @VictorDominello @LucyThack So this means the NSW Govt doesn’t have a plan when a major cyber incident occurs, in the cyber era Let that sink in 😡 Meanwhile @Optus how longs my data been exposed?

  • NigelEv14061932 # SpUd # (@NigelEv14061932) reported

    @kbrspace you have let Australians down. Optus does not deserve to trade in this country anymore. You are making history with your incompetence. Lives will be ruined from your incompetence.

  • richramo Richard Ramnac (@richramo) reported from Sydney, State of New South Wales

    My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

  • Zondii13 Steve Paull (@Zondii13) reported

    @SenPaterson @Birmo Like **** they do. That's on Optus.

  • GuyBriz GUY ⚣🏳️‍🌈 42.9K (@GuyBriz) reported

    Anyone else having fun with the Optus hack here in Australia? Being in the industry myself I am baffled at the poor response from this organization. Trying to get a straight answer as to the extent of data stolen is beyond ridiculous! 🤬🤬