Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/05/2023 04:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BMOUSA1 Maurice B (@BMOUSA1) reported

    @Optus @sydneymardigras Did they have internet there? Or were they connected to the Optus network?

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • alexr612 Alex (@alexr612) reported

    @Optus How long should I wait to speak to someone? It’s been an hour, just tell how much longer?? You say your available 24/7 but not really if it’s an automated machine. My Internet is down at home!

  • peteofaustralia Pete (@peteofaustralia) reported

    @HelloPiperQuinn @TheAliceGrey I hit the emergency call button. "Optus advises that the number you have dialled is not in service." AAAAAAUGHHHH!!!

  • mfernando412 Malith Fernando (@mfernando412) reported

    Having one of the worst experience ever with @Optus .Pre-ordered a S22+ on the 12th of Feb & by chance y'day I found out that the order has not been submitted yet. Registered for a new NBN connection on the same day and still the NBN connectivity is not active. #Telstra #telecom

  • janine_mcmahon Yeah Nah mate #VoteLNPLast #FreeJenny🕯 (@janine_mcmahon) reported

    @BevanShields Not surprised in Inverell Optus currently having mobile phone outage again again with no notice, no recompense, longest was 3 days of no signal

  • alex_spillett Alex Spillett (@alex_spillett) reported

    @_giorgopoliti_ @MelodyLord @Optus Also no service in 2526 either…

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • MelodyLord Melody Lord (@MelodyLord) reported

    @Optus Do you think you could make it any more difficult for me to report an NBN outage? I am jumping through all your hoops but I haven’t actually got to the point of reporting the fault yet. I just want to tell you that the internet is out at Five Dock NSW.

  • NadiaM1000 Nadia (@NadiaM1000) reported

    @Optus Is there a general internet outage in Five Dock 2046? Your website suggests there isn't but other customers are experiencing the same problem. Please don't ask me to send a DM as I don't know how to do that. Thanks