Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 02/09/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • modeymaj modeymaj (@modeymaj) reported

    @Optus Fix the internet I can’t even play cod bro

  • riskybusiness Patrick Gray (@riskybusiness) reported

    @Optus Do you have a rough timeline for when you might restore mobile services to Ballina? I understand there are issues with flooded generators and site access but if you could give me a rough idea (hours? days?) indication it would be super useful! Thank you!

  • frankspeil Fr.\nkspeil (@frankspeil) reported

    @franksavaglio @10FootballAU My recent problem with optus Sport is that they keep trying to insert ads in the pre-roll and when they fail to load, it stops playback completely. Also they don't cache enough content so I often get minutes of low quality stream

  • stanistheman116 stanley&co Hair (@stanistheman116) reported

    @Telstra this is day 3 and still no solution for my issue, no communication, nothing. If someone doesn't call me from Bondi junction Telstra store ASAP I'm going to move my business to Optus

  • scroftpf Sue Croft (@scroftpf) reported

    @Optus our power had just come on after being off for 4 days. Now our Internet is not working. Can you please contact me regarding this.

  • MargaretDeutsc3 Seerie (@MargaretDeutsc3) reported

    @Optus any updates on network outage reference 24613144. Still no internet. It’s been nearly six hours

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    @Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?

  • Defcon36 Defcon3 (@Defcon36) reported

    @BeachGirlJan mate ive had 3 accounts banned for the most inane crap i just served a two week one on this account said gladys berejiklian would drive the company optus off a ledge after she took over...2 week ban for inciting self harm i appealed saying it was a company not her but no dice

  • joshrobbo44 Robbo (@joshrobbo44) reported

    @TimothyJ_23 True, but still it's an event and really doesn't need to be shut down considering there's more of an outbreak chance at Optus Stadium than at Pinjarra

  • armageddontoit Nick (@armageddontoit) reported

    @MrsChom I'm fine and high and dry. Can still get down driveway but that's a little bit of it. In town copped it pretty bad. Was still no Optus down the hill nearly all the way to the border this morning though it just came back. Or fuel. Now some fuel and main roads prob open tomorrow.