Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (66%)

2. 

   Phone (14%)

3. 

   E-mail (8%)

4. 

   Wi-fi (7%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• Heather Scott (@drhascott) reported 8 minutes ago from Hat Head, State of New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Satirist Sam (@HailMarxism) reported 37 seconds ago

  Haven't been a @Optus customer in over 7yrs. Yesterday I received a letter regarding the recent cybersecurity breach. Why ******** are #optus holding my personal information after such a long period of time? They're supposed to destroy it as soon as possible after 2 years #auspol

• Jeff Smith (@jeff_smith_42) reported a minute ago

  @redruby17 @ClareONeilMP @Optus Im hoping it is some sort of error. There should be very few reasons for a service provider to be blocking anyone, let alone a customer.

• Christian Mitteldorf 🇩🇰🇦🇺 (@cmitteldorf) reported 3 minutes ago

  @Optus Thanks, I was advised to call in first. If that doesn’t help, I’ll send a message :)

• Optus (@Optus) reported 7 minutes ago

  @JacoReaver Thank you for confirming. We at Optus are continuously working to improve customer network experience. Now that you have registered for updates, we will contact you via SMS once the Network upgrade has been completed. Thank you, -Tigs

• Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported 8 minutes ago

  @nickbrne @Optus I’m trying but optus have made it really difficult to leave- they requested a block on my passport so now I can’t use it as ID for online applications. I received some horrible news about my mum so I thought I would wait until after her surgery to tackle porting my number

• Lower Middle Bogan (@OlBuds) reported 10 minutes ago

  @redruby17 @ClareONeilMP @Optus Optus' technical service is generally very reliable but their customer service has always sucked. I've been with them since 1998 for internet and 1993 for phone, it's good while it's working which is most of the time, but when it breaks it's a nightmare getting it fixed.

• CourtneyLeeThirtyThree #2TheMax (@CourtneyLee_33) reported 10 minutes ago

  @Optus if this is how you treat loyal customers... by blocking them then is it worth you being on social media and in business anymore? You lot are why I am with Telstra

• Jaco Schoeman (@JacoReaver) reported 11 minutes ago

  @Optus I checked the status and it says planned outage, signed up for updates and got a text that says "notifications about fault - you will be updated in 24hours" so I'm confused

• One blue dot is all we got. Let's get to work! (@PoppityPopsPup) reported 13 minutes ago

  @Optus Why are you blocking people that need questions answered on here? Obviously I don't know the ins and outs of any communication, but I find it odd that you would do such a thing. I'm also a customer of yours. Are you going to block me too?

• Keith (@Keith28761064) reported 22 minutes ago

  @Optus it’s bad enough that my email is spoofed but when the spoofed message contains a basic spelling error (using preposition instead of proposition) and I have to see it repeatedly all day, it makes me angry. Just received my 1st abusive return mail correcting the error!