Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (63%)

2. 

   Phone (15%)

3. 

   Wi-fi (9%)

4. 

   E-mail (8%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• Heather Scott (@drhascott) reported 37 minutes ago from Hat Head, State of New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• sortius (@sortius) reported a minute ago

  I like how the Optus thing has gone from "What idiots" to "Holy ****, this is the biggest, worst, data breach in history" in the space of about 12 hours

• Skarezo Snr (@Fanatic4futball) reported a minute ago

  @ToMyPirateShip @lesstenny @Optus You're Lucky you got an email. I've got two Business Accounts under my name with multiple handsets and haven't received a damn thing. Time to change to Vodafone or Telstra, not that they are any better. #FuckYouOptus

• Salv (@19Salvo) reported 2 minutes ago

  @robbiefushu @abcnews @Optus Good luck, Optus have the worst customer service in the industry there will be not a sole that is competent in this space that could call let alone would call to do anything. Fancy having a cyber attack and not having the right controls to keep customers details safe

• peter riley 🌊🇦🇺 blocked by Matthew Guy mp (@Vimpete) reported 2 minutes ago

  @SenPaterson As an Optus customer I’m more interested in what Optus are doing about this data breach seeing as how they are the ones responsible for it and not the government.

• Tom Kavanagh ☁️ (@tomkavanaqh) reported 3 minutes ago

  This is an authenticated request using my Optus login and I'm not able to access other customer data but it's still disappointing to see PII returned regardless.

• James Cridland (@JamesCridland) reported 8 minutes ago

  What’s “nice” about the @optus hack is that, as a past but not present customer, there’s no way for me to get in touch to ask for what personal data they have: they require me to use their chat service which isn’t available to lapsed customers (even though I can still log in).

• Acting Alone (@Acting_Alone) reported 10 minutes ago

  @AndrewPatrick_ @Optus On the contrary, Optus staff have been quite rude, and very dismissive toward me when I've contacted them about the email I got confirming my ID and drivers licence details were stolen.

• Gibbo (@Gabasneh) reported 11 minutes ago

  Hey @Optus - I know you just sent me a bill reminder. How about you **** off and not leak half of Australia's private and sensitive data. If I pay my bill, maybe you could back up millions of people's data on a #Ledger

• allrite (@allrite) reported 12 minutes ago

  Wouldn't one solution to the Optus data breach be to take up citizenship in a different country? Just trying to be practical here.

• Andrew Brooks (@abrooks1987) reported 13 minutes ago

  @Optus @RunnerSA18 So the fact that someone had to tweet at you Optus for information rather than you get on the front foot and post about it speaks directly of your customer service. Maybe Optus needed a little bit less of a PR stunt hiring Glady’s Berejiklian and more attention that your house