Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/29/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rivkhali5 fine&mental (@rivkhali5) reported

    @abcnews Meaningless PR when my multiple attempts to communicate with @Optus to get answers to 2 simple questions result in failure & frustration. Stop saying sorry and provide some basic customer service.

  • JJFyzz Crackers 🏳️‍🌈 (@JJFyzz) reported

    Yes @Optus I’m a customer that is yet to receive any comms from you at all about the data breach. I have your app and Twitter and nothing. It’s not that your comms is poor, to me it’s non-existent.

  • jacksonto888 Jackson To (@jacksonto888) reported

    @sydneykhoo @noelsie_nme @SBSNews I went straight to Service NSW (rather than apply online). Lady there said they already knew my licence had been compromised, yet Optus hadn’t emailed. Also demand they provide you with Equifax 12mth subscription. That’ll check if your details had been used by criminals.

  • LegionSynod SynodLegion (@LegionSynod) reported

    Ha ha ha ha ha ha.. Any expenses to be forwarded to optus to be then passed onto the customer to recoup losses.. It has got to make you wonder this world is becoming super inflated all of a sudden

  • Lulu69561608 Lulu (@Lulu69561608) reported

    @Optus @RunnerSA18 I got two different codes from Optus and none work - you need to let your contacts at Equifax know so they can sort out this issue asap. #OptusHack #optusfail

  • sunsetriver88 Jax (@sunsetriver88) reported

    @tobycmurray @Jeremy_Kirk Optus (complaints) staff advised me "because I was a former customer", expiry dates were not exposed (licence). That makes it seem like for current customers, it may be a different story...?

  • BRKHEADLINES BRK HEADLINES ™ (@BRKHEADLINES) reported

    Update; Optus issues grovelling apology in full page ad as fewer NSW residents required to replace licences: Optus published the grovelling apology in newspapers, and shorter versions in shopping centres, saying it was sorry to its 9.8million customers impacted… VIA @MailOnline

  • PenelopePPop Reasonably Angry (@PenelopePPop) reported

    @1116sen Considering how **** the food was at Optus stadium this year, that could be a good move. ****, pre cooked, served cold, and packaged meals

  • lee1australian Proud to be a prole (@lee1australian) reported

    @Justinsteer3 @VoteLewko @ChrisMinnsMP Yeah right .. look at optus. For public services it does not work, they cut costs, staff and lower service to make a profit. No accountability or responsibility, just put the prices up.

  • Crux_Point Julian R (@Crux_Point) reported

    @Optus why is my fetch box now showing up as @Singtel on my network?