Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/07/2026 13:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • siddis87222 siddis87222@gmail.com (@siddis87222) reported

    What a load of crap optus prizes "where's the car, where's the tv" just a load of 2 for 1 at places nobody goes to,last recharge you're getting from me.

  • kels_316 Adam (@kels_316) reported

    @expectproblems I went from telstra to Aussie Broadband, the difference in service and support is night and day. I'll never go back. Even though ABB switched to Optus I'm very happy. I have all my IT through them now, home and office.

  • EandOPrincess E&OPrincess (@EandOPrincess) reported

    @Optus Brand new customer trying to sign up to new contract. Unbelievable incompetence. Emails with links that don't work. Different stories from each staff member. Bounced from Phillipines to India and back. Why would I want to be your customer?

  • fact_factoid PragmaticFact (@fact_factoid) reported

    @AaronAdamack @kenmoorealberta @AmieVarley Network duplication is good for redundancy. Australia has several Tier 1 providers - Telstra, Optus, Connect, Worldcomm. Having a single Tier 1 provider is putting all your eggs in a single basket.

  • PeterJamesRoth6 Peter James Rothe (@PeterJamesRoth6) reported

    Tried Telstra mobile again and useless. I can see the transmission towers from my upstairs! Problem is they focus up and out so I'm in a shadow. Optus drops out still but far less. Shouldn't this problem have been fixed by now given how long we've had mobiles?

  • Linda08884793 Linda (@Linda08884793) reported

    @Optus Hi Optus, we have very bad internet connection since last night. Now because of the internet I can’t work from home. Could you please fix the mobile tower in 3129 as soon as possible?

  • JackyOnYoutube VRJacky (@JackyOnYoutube) reported

    Bro what ******** is wrong with @Optus towers today bro, neither my main phone or my trap phone getting signal

  • Optus Optus (@Optus) reported

    @bridgetrose97 Hi there. Sorry to hear about your My Optus app issues. Can you please sign out, delete the app, re-download it and sign in again? See if that works and if not, please send us a DM and we can follow this up for you - Jim

  • alexjwhitaker Alex Whitaker (@alexjwhitaker) reported

    @StarkieM Bit of a dumb question maybe but have you figured out how to watch it in the Championship? Was so used to avoiding the score overnight and watching it on demand on Optus Sport but not sure if that’ll be possible on another service in the Championship

  • Linda08884793 Linda (@Linda08884793) reported

    @Optus Yes I have checked. The system shows you guys are carrying out some planned work on the mobile tower till 23 July. The estimated time to fix this problem is way too long and plus we should still be able to use our internet during this time with some minor delay not major delay.