Optus outages and service status in South West Rocks, New South Wales

Problems in the last 24 hours in South West Rocks, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• 
  Heather Scott (@drhascott) reported 31 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Callas (@mtbkcallaghan) reported 2 minutes ago

  @Freijah_time New? She umpires every Optus game. She is very confident and is waiting for the "all clear" from the field umpire. If you knew anything about football you'd know the goal umpire cannot signal a goal until the all clear is given by the field umpire

• 
  glitch_sun (@glitchsun_) reported 3 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Joanne Jones (@JoanneJ37319580) reported 6 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  The Trend Trader (@SixG369) reported 7 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Alexey Butov (@AlexeyButovMP) reported 8 minutes ago

  @Optus @maxxthum Can you also stopped getting hacked while you’re at it and fix 000?

• 
  Adam (@AdamBurgessWatl) reported 11 minutes ago

  @Sullivan87M @footyindustryAU @BernardJKD The nrl also do state of origin at the mcg every other year and the Optus stadium can’t be that bad if they keep doing it, great stadiums both of them,

• 
  Adam Watson (@AdamWatsonv3mz) reported 13 minutes ago

  @CrownedChaos_ The Optus is awful

• 
  Ben 🇺🇦🇦🇺🚴 (@thecattery) reported 14 minutes ago

  @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

• 
  ɐʞsǝs (@akses_0x00) reported 15 minutes ago

  @levied @Optus @Starlink I had the same issue several years ago now, if they're still doing this ****** tactic it might be worth lodging a complaint with the ombudsman.

• 
  Peter Lawson (@Borindas_Lament) reported 21 minutes ago

  @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.