Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/17/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ssevestre SS (@ssevestre) reported

    @Optus no, just after some decent customer service for a change @Optus . Have been trying to cancel a pre-paid SIM card for weeks now with no help form you guys.

  • ozmarshall Marshall Hughes (@ozmarshall) reported

    @MarkMFallon @Optus It was way too slow for a chatbot. My guess is some poor person stuck in a call centre managing a dozen chats at once.

  • tassiedad Jason 💛🤍💜🖤 (@tassiedad) reported

    For a company that had such a MAJOR **** up with a data breach last year, Optus is going hard on making it so you can only pay by giving them your credit card details.

  • JusticeDishaSSR JusticeForSSR_Disha - HAPPY BIRTHDAY SUSHI 🙏🏼🥰 (@JusticeDishaSSR) reported

    @Optus would be great if you could live up to the promises given to your customers to follow up on their issue that was due to one of your employees fault! I still have no internet 4 hours later 😡

  • tanne1122 Tally (@tanne1122) reported

    @Optus you say available until 8pm. Ring and it says closed Yr effin chat thing sucks. No one has replied to my chat. I dont have all effin night. Put my internet back on. If u think Im rude. Shove it. Im changing to TPG because your service is woeful

  • CGZues Anthony V (@CGZues) reported

    @Optus hi Optus, still no internet in wheelers hill Victoria. Not sure what is going on as your status says no outages. Please help!

  • wigz505 Ross Edwards (@wigz505) reported

    @Optus All your services are down,your main website wont even load when will they be back up so i can access my account.

  • EJW_Stein Pete Steinfort (@EJW_Stein) reported from Tocumwal, State of New South Wales

    @P_T_Ager @joeywhykes11 @Adrian_Poly Yeah really keen to get to Optus. Absolutely loved Adelaide Oval with a full crowd as well. I used to go to the Gabba and the SCG both very regularly when I was posted in each city in the RAAF. Can comfortably say old Carrara was the worst ground I’ve been to.

  • chriswaterguy Chris Waterguy (@chriswaterguy) reported

    Australians, what SIM do you advise for a long-term budget traveler arriving at Sydney airport? There's a Vodafone shop, but… Vodafone network. Buy a Woolworths eSIM online? (Very cheap but poor support if you have a problem.) Hmm, Optus have eSIMs 🤔...

  • MichaelJRay4 Michael Ray (@MichaelJRay4) reported

    @joegarra61 @DrMukeshH @myGovau I was stopped by the police & he asked to see my licence. I told him I was an Optus customer so he could just google it!