Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/08/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mjfregon Matt Fregon MP (@mjfregon) reported

    @Optus Your @NBN_Australia subby is currently running a new cable from across the road from another pole. In order to bypass the “wrong” tap point in the street. Not @optus fault but it’s a little bit dumb. Surely fixing one problem would have been better than 80m of new cable.

  • dollo_dollo dollo_dollo (@dollo_dollo) reported

    @Optus @NBN_Australia No internet access for hours in Kingswood since storms earlier. No indication of problem on sites.

  • mister_wynn Lord - Sir Thomas Wynn (@mister_wynn) reported

    @borgc @rooze_henri @Telstra I paid for a higher level of service but Optus tested my suburb speeds and 23KBPS was the best they could get. My suburb is all copper and has not been upgraded sine the 1950s. During wet periods some of the junction boxes are underwater.

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @avery_neil Great. Optus is one of our roaming partners in Australia. Have you tried Telstra, or Vodafone Australia, incase this is a network limitation there? What happens when you try to call over Whatsapp? -Chris

  • blinkandumissme 🌏 Sally Fitzpatrick (@blinkandumissme) reported

    @GongGasGirl @amaysim I live in the inner west of Sydney. No signal for Optus or Vodaphone.

  • thirtyfiveblack Andrew Howard (@thirtyfiveblack) reported

    @Optus Billing address was done via My Account. I’m trying to update the service address. The 4G modem thinks it’s 100km away from its actual location

  • OSWinNSW 🐜🦶🦵 🚽is (@OSWinNSW) reported

    @GongGasGirl @amaysim Had Optus years ago. Was on call one night and then at 6am a barrage of missed calls came through to my phone. All at 2am. Second on consultant had to be called in as I had not answered. Changed to Vodaphone for a few weeks and reception was awful. Been with Telstra ever since.

  • kekule6 Dr Complex Plane (@kekule6) reported

    .@Optus I am absolutely disgusted with Optus. My wife has had to make numerous calls to try to fix issues. To avoid a formal complaint they threatened her that “Your complaint may result in someone being sacked”. I am astonished at how unprofessional this is. I seek new services

  • ICECOLDKOP lfc basement worker (@ICECOLDKOP) reported

    Wtf the Optus sport sound just cut out

  • timcarabott Tim Carabott (@timcarabott) reported

    @Optus Trying to get someone to help me with my NBN modem. I need a new one as the device I have is old and starting to play up. I started an online chat but the guy just didn't reply once I told him what I needed. How do I go about getting a new NBN Modem? All services with you