Optus Outage Report in South West Rocks, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in South West Rocks, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (24%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near South West Rocks, State of New South Wales
Latest outage, problems and issue reports in South West Rocks and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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JP
(@jenpryor1) reported
@lavosaurus I got the same email. As soon as my contract is up I’m going elsewhere and I’ve been an Optus customer for over 20 years. I’ve had enough. Their contact number is written in invisible ink and they’re challenging Telstra for the title of the biggest bastards of telecommunications
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Gloves
(@MGloban) reported
@Optus any chance you can employ technicians to help your customers face to face? Been waiting 2 weeks for internet connection. Promised call backs and nothing received.
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Bruce
(@62_alm) reported
@lavosaurus I got rid of my Optus connection a few months back. Worst customer experience of my life. SFA support, two day wait for return calls from off shore. Just crap
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David C
(@BlackGhost41) reported
@lavosaurus Optus increased my phone by $4 but they also subscribed to channels I don't need and I can't cancel that subscription. Not happy.with the service. Thinking of moving once contract is up.
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Dane Berryman
(@Dane_Berryman) reported
@chrismayer @Optus I also having same problem when used chat they said known issue
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Veronica Tj
(@VTjakrawisada) reported
Disappointed with @Optus. Day 3 without home wifi. Neighbouring units didn't have the same problem. No explanation of what happened. Just "under investigation". No estimation when will it fix. @Optus needs a better customer updates. What is home without wifi! 😭😭😭
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Sinbad334
(@Sinbad33411) reported
@lavosaurus @Optus Bingo.. more data u will never use and a contract is a contract that they will break. If they break it you can walk. I got the same email and I have 4 phones with these scum bags
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linda Brown
(@lindaBr05345672) reported
Optus has been down in my area since 10am, it’s just back now at 11.30pm!🤯
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SAB
(@EvilStephMum) reported
@lavosaurus @Optus Ropable when I got this email. Charging me more for the same crappy service, taking away more, claiming to give me more data which NO ONE is tracking, and still having less coverage than ever. Eff off kunz.
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Melissa
(@endlessbees) reported
@drangiedakas I have tried Optus, Telstra, and Aussie Broadband. You do you, but in my personal experience, the customer service and greater consistency of Aussie Broadband won out.