Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 04/01/2026 06:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBadgerXI The Badger (@TheBadgerXI) reported

    @leocjy @Optus Same problem here! Hopeless. Should have gone to Telstra

  • jacojac Jack Jacobs (@jacojac) reported

    @Optus Just had a case manager say "its not my problem" because you created and reported multiple accounts to @Equifax that were made by you in error!

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

  • rohit_naik01 Rohit Naik (@rohit_naik01) reported

    worst customer care experience @Optus . Experts on the myoptus app are completely clueless and have no idea how to respond to a concern raised. Please check DM sent ...it's 2+ hours.. no resolution/status update for SR raised 15 days ago!!

  • TomMUFC8 Tom Simpson 🇾🇪 (@TomMUFC8) reported

    @HaywoodRedDevil @Optus Don’t care for the late response. I’m shocked if it was this quick to be fair. My issue is them saying they previously let me know when this was the first contact.

  • PBJBTC PBJBTC (@PBJBTC) reported

    @2degreesmobile when are you guys going to add MFT or 2Factor authentication to your customer facing apps and portals? It’s a glaring security hole and well can’t help but think of the Optus breach recently!

  • SassineDavid David Sassine (@SassineDavid) reported

    @Optus Why is my Internet going to so bad from 4pm onwards. Can’t even use google, that’s how bad it is! Worst decision signing with your internet, always a issue !

  • DavidG26434208 David G (@DavidG26434208) reported

    @Stephen28842045 @BernieSpofforth The very same one! Results of corruption inquiry still pending. Gladys now works for Optus, which was hacked a couple of weeks ago. Former NSW police commissioner called on her to be the 'Glad-iator' and help fix the massive Optus breach. Bodes well, eh.....! 🤪

  • HaywoodRedDevil James Haywood (@HaywoodRedDevil) reported

    @TomMUFC8 @Optus Probably not with you personally, but if you were an Optus customer between now and in the last decade, you're fcked. It wasn't exactly a small subset of people.

  • gr39w Greg Webb (@gr39w) reported

    3. It would be a nice parting gesture if Optus provided free a forwarding service for injured customers. In fact it's the least they can do for disaffected customers.