Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/21/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SimoneLouise_XX Simone (@SimoneLouise_XX) reported

    Hey @NBN_Australia and @Optus... I appreciate that “planned maintenance” has to happen on the network, that’s fine, but it would be awesome if someone told me! This is the second “planned” outage in a week that I wasn’t informed of. Makes working from home pretty difficult 😞

  • amerhnajjar AMER NAJJAR !!! (@amerhnajjar) reported

    @Optus Now, of course, I'm not going to spend another hour to fix this, you have the call reference and everything is recorded (I guess/hope). I can't and won't pay the bill until it's fixed. I can share the call reference with you via DM. Thanks.

  • 12pets_2humans Lotza pets 🐶🦜🐠 #EnoughIsEnough 🇳🇿 🇦🇺 (@12pets_2humans) reported

    **** you @Optus webmail! I just spent 30 mins writing an important email. Got called away for a few minutes and when I came back you'd logged me off and it was lost! Not even saved as a draft!

  • tomdickins Tom Dickins (@tomdickins) reported

    @Optus experiencing < 1MBPS mobile broadband for the 3rd time this month. Can’t get the outage map to load to see if there’s a network issue and have driven to telstra reception to get help. What’s the number I should call?

  • aksamkhalid aksam khalid (@aksamkhalid) reported

    @Optus there is consistent poor connectivity in Rouse Hill area. There was a "planned maintenance" from 11th May to 23rd. Now again extended till 7th June. As they are I day time how am I suppose to connect to internet and work??? Would I be billed for this month too???

  • geoff_craig Slim 🏏🐶🥃🛩🐝🍯 (@geoff_craig) reported

    @Optus @Optus still not working today ... your network status tool says no issues

  • danonit Daniel Schell (@danonit) reported

    @hadricus @Telstra Probably need to check coverage maps for where you commute. In SA it’s Telstra > Optus > Voda generally. You can also use Telstra network with other providers etc.

  • geoff_craig Slim 🏏🐶🥃🛩🐝🍯 (@geoff_craig) reported

    @Optus No I don’t have time to do your job did you. I just want reliable 5G service

  • BenitoWill Ben Williams (@BenitoWill) reported

    @C_Alo1 Still available, but I doubt Optus will get caught with their pants down again after the SportsFlick drama

  • Tom_Hockman Tom Hockman (@Tom_Hockman) reported

    @JamesK_1312 was more hoping Optus even though it was never going to happen having Football spread over several streaming services isn't great