Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/21/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BecInChina Rebecca May (@BecInChina) reported

    Really sweating now @Optus on my home internet. It's day 5 of nothing & I'm SUPPOSED to be WFH! Outage until the 13/5 in my area in this day & age is ridiculous! What do I do for work in the meantime?

  • Ahlephia Rhiannon Elizabeth Irons (@Ahlephia) reported

    @Optus I'm already on the do-not-call register. These calls ring only to hang up if answered. If called back, the number is "disconnected". It's getting to a point where I'm no longer going to answer my phone and let my business suffer because I'm sick of dealing with them.

  • JustSaying8888 JustSaying! 🦹‍♀️😈🎀🕯🌊 (@JustSaying8888) reported

    OPTUS STILL DOWN 🤬🤬

  • sclar356 Simone Clark (@sclar356) reported

    Hey @Optus My service sucks. No Internet or fetch all day. I adore paying for a service I can’t use, it’s just the best. 😐

  • HelpdeskLlama Vdawg (@HelpdeskLlama) reported

    @Optus there is currently an outage in Oxley , 4075

  • Optus Optus (@Optus) reported

    @AMcFeeters Hey Anastasia. It's not great to hear about the poor experience you have had while using the Optus network. It's dd=finlty not an ideal situation to be in. I've made sure to mark this as necessary feedback so our relevant teams can review for future purposes (1/2)

  • ChickenSteady UnStablePoultry (@ChickenSteady) reported

    Thanks @Optus for offering me 25gb of extra data as compensation for a service that's should've taken 15 minutes to activate but your saying will take 4 days to activate. Because I'll totally use that extra 25gb on an 80gb plan when I only use 30gb a month now. So helpful

  • Dutchy6i0 Dutchy (@Dutchy6i0) reported

    @Optus Any word on Brisbane outage?

  • sovietMolotov Nathan (@sovietMolotov) reported

    @Optus any chance of getting the service in Balranald back on? It’s been 2 days now and it’s becoming beyond a joke.

  • GEM_Mort Graham Mortimer (@GEM_Mort) reported

    Hello Optus @Optus I can't login to either Optus app on my phone or home computer. And no response from Optus assistant. What's up?