Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/30/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • timadams86 Tim (@timadams86) reported

    Not good enough @Optus . NBN out since 1pm, 4G backup not working (keeps disconnecting and max 1mbps!). Tech support clueless about issue or any outages. Had to top-up my phone data as multiple adults WFH and have meetings! are you gonna compensate us!?

  • SexyLouieLi Louie Li (@SexyLouieLi) reported

    @Optus Have tried the usual troubleshooting steps. Issue is network side. Modem is not able to establish a connection.

  • jofrazer2 Jo Frazer (@jofrazer2) reported

    Thanks so much @Optus This is day two of no mobile reception. I’ve waited almost 4 hours without a resolution from your support team today. I live in rural WA and need my phone. FIX IT!

  • SkipLam Skip Lam (@SkipLam) reported

    @Optus Your outage page says there is no problem but clearly from the tweets there seem to be a problem in many suburbs.

  • steven_johno Steve (@steven_johno) reported

    @kanecornes @AFL @TheWestSport What a pile of dog poop Written by a bloke who most likely has never been to Optus oval or Subiaco to watch one. Look up demolition derby and you'll see what a rivalry actually is. Not some handbags at 20 paces in an Adelaide pub that the ho-down threw up

  • timadams86 Tim (@timadams86) reported

    Not good enough Optus . NBN out since 1pm, 4G backup not working (keeps disconnecting and max 1mbps!). Tech support clueless about issue or any outages. Had to top-up my phone data as multiple adults WFH and have meetings! are you gonna compensate us @Optus !?

  • kiranac1 chandra amara (@kiranac1) reported

    @Optus there is no NBN internet connection (Victoria, suburb clarinda) for the last one hour and not able reach out to technical support over phone. When can we expect the service to be restored?

  • tbn97 tbn97™🏴🏳️‍🌈 (@tbn97) reported

    @MadeByHandGame1 @Optus Dodge a bullet - avoid a contract-length life of agony and pick *any* other service provider. @optus deliver appallingly bad customer service.

  • P1zzel P1zel (@P1zzel) reported

    @optus why does your internet absolutely suck while gaming. Fix the problems and stop giving me 10second lag spikes every 30 seconds

  • petacredlinhub Peta Credlin Husband (@petacredlinhub) reported

    @Optus fix your god damn internet