Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/26/2025 02:10

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • callumjmorgan Cal (@callumjmorgan) reported

    @Optus you did “work” on my area of Baldivis and now I’ve gone from a consistent 4 bars of signal to barley 1, can barely make a phone call wtf

  • GinoCella Gino Cella (@GinoCella) reported

    @Optus your 5g constantly drops out, your online assistance is abbismal I wonder if I paid for my service as cosinstantly as your service if it would be ok. $100 says you will respond to your social media faster than you will my message on your app.

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • billionaire2019 Liam P (@billionaire2019) reported

    @Optus what's going on please. My area has had mobile maintenance for last 6 days. Almost zero data speeds on 4G. Went to my parents in different location and same issue. My case was logged and closed.

  • Mrsaint2342 Mrsaint234 (@Mrsaint2342) reported

    @Optus fix your ****

  • bjdavi Ben Davis (@bjdavi) reported

    Serious problems with #optus mobile network this morning in Weston Creek area. Call dropouts abound. Wasn't until I checked that they are servicing a tower. Is it too hard to send a broadcast to all customers in area?

  • Xam_Vanes Max Evans (@Xam_Vanes) reported

    @kathylord2 @Optus @amy_bainbridge I've also received a similar update about no ETA, I don't even have my handset yet! I was told they were going to resolve it in a store but when I went in they told me they won't help until my handset was delivered back to Optus. Problem is no scans since it was collected.

  • Anouk724 Anouk72 (@Anouk724) reported

    @Optus @Xam_Vanes Robotic replies straight from the manual. Don’t hold your breath Max, Optus have been fobbing off my elderly parents as though they’re stupid because the phones they were sold in store don’t work.

  • hwespotato hobi dump | 🥔⁷ (@hwespotato) reported

    optus: yeah we’ll fix your internet it’s ok optus: somehow makes it worse (I haven’t had decent wifi since last Monday and it hasn’t been working at all since like 3pm yesterday my sister just used my hotspot to attend her online class 🙃🙃🙃)

  • marmynmarmy *Marmy* (@marmynmarmy) reported

    Hey @Optus is it true that ALL NBN customers of yours are experiencing outages? I was just advised this via online chat yet when I check on your website there is nothing listed as an issue. What do we have to do to get internet at our new premises????