Optus Outage Report in South West Rocks, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in South West Rocks, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Community Discussion
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Optus Issues Reports Near South West Rocks, State of New South Wales
Latest outage, problems and issue reports in South West Rocks and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Eriksen
(@CNEriksen) reported
@MyaCubitt @Optus I empathise. Just arrived back home from overseas. Since the 15th I’ve spent hours fixing this every day. @Optus You should announce this, and make your customers aware of this issue before they travel, to give them the chance to organise local sims to be assured connectivity.
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oskar 🏳️🌈
(@OzzyAussieOtty) reported
@BJM1760 @AFL It's the halogen lights specifically that are the problem. They need at least 15 min to cool down before they're turned back on. If this was an LED lit ground like Optus or the MCG the delay would only be a few minutes.
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Umesh and Hayley
(@umeshnHayley) reported
@Optus providing wrong information whilst selling a new plan and when you receive the plan, all the info given was wrong. Customer care people don’t care and play the blame game. Absolutely shocked by the pathetic service. Might have to lodge a complaint to ombudsman
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Rich from WA
(@DalyellupBeach) reported
@Optus surely Optus has the worst customer service ever! Nearly an hour so far and got nothing to show yet, been asked twice to fill in the same form. I’m at the point where I am now looking for a different carrier who actually cares about customer follow up
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Michelle Sullivan @mis@aus.social
(@misullivan) reported
@Optus really not impressed with your service... stuck on hold again .. and hung up again! sort your b**ody s**t out and call me 0447 288 620! 2.5 hours on the phone to get hung on is not acceptable!
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Optus Help
(@optus_help) reported
@adskim Hey there Adrienne. Sorry to hear about your NBN issue. I have replied to your other Tweet asking about this one. If you can send us a DM either to this or the main Optus account, then we can definitely try to get more details for you. Thanks, - Harrison
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𝑵𝒊𝒂 💜 Art Commissions are OPEN
(@NiaDrakaine) reported
from
Melbourne, State of Victoria
Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.
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Jono Baruch
(@JonoBaruch) reported
2021 - Lightning stops play at Optus 2022 - Fire alarm stops play at the MCG 2023 - Blackout at the Gabba. What weird game stoppage is happening next year? #AFL #AFLLionsDees
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Adrienne Ryder
(@adskim) reported
@Optus NBN has been down since yesterday. Any idea when it will be back up and running in Hornsby Heights?
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Tim Byron
(@drtimbyron) reported
@incrediblemelk 100% - MyGov is the worst for this. These phishing attempts have really ramped up recently, and in the wake of the Optus/Medibank hacks, you just can't trust texts claiming to be from X or Y even if they do know legit details of your info.