Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/07/2026 01:10

March 07: Problems at Optus

Optus is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • digibaus Diana Gibson (@digibaus) reported

    @Optus you have reported an nbn outage in my postcode since Friday . Your chatbot is no help. I want a human to contact me.

  • captainbarndog Cap'n (@captainbarndog) reported

    @NBN_Australia I have already spoken to @Optus, the issue is with NBN infrastructure. It just doesn't seem fair that they should have to pay for @NBN_Australia's failure to provide a service.

  • khalilkayalKK Khalil Kayal (@khalilkayalKK) reported

    @flemo_bill @VinceRugari @beINSPORTS_AUS Yes you're right. $20 a pop is fair bit for the service that's not the quality of Optus but it's an option i will certainly consider.

  • SophieMcKay Sophie McKay (@SophieMcKay) reported

    @Optus @OptusSport Yes, I’ve done all of the above. I am able to cast YouTube, Netflix etc without a problem, though once I switch to @OptusSport it buffers and disconnects

  • JamesyR1 Jamesy (@JamesyR1) reported

    @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

  • crypto_bitlord7 Crypto ฿itlord (@crypto_bitlord7) reported

    @Optus You haven’t replied to me DMs. Why would any Australian pay for a service when we can watch it for free with less headache. Your service is an embarrassment to our country #OptusSport

  • travski73 travski (@travski73) reported

    @Optus don't trust the network status on optus website. I've been told by optus my internet could be down for a week. I'm at Bald Hills QLD. I guess they don't want the bad publicity.

  • pigeonburger pigeon 🕊 (@pigeonburger) reported

    Will my internet provider @optus unblock port 25 for me so I can run my @pigeonburger.xyz email service again?

  • jrade76 John Smith (@jrade76) reported

    @Optus @heron_andrew @OptusSport Hi there, the issue seems to have resolved itself after turning the TV off at the power point, waiting the obligatory 30 seconds and then switching it on again.

  • Stoxxie David Lee (@Stoxxie) reported

    @davispg They are piggybacking off it. Telstra, Optus and other networks couldn't afford to build a 5G network from absolute scratch.