Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/18/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Debbieobrands Debbie O'Connor (@Debbieobrands) reported

    The Optus hack has brought to light how much data we have to hand over for any given service. Time for a shake up and it should start with government regulations and rules around how long data should be stored for. #optushack #datasecurity #righttoprivacy

  • carter_wassana Wassana sydney (@carter_wassana) reported

    @Saints_Dragons @lilleyjuice Hope you're serious because right now all the responses I have had ( Optus, Bank, local fed MP ) amount to little more than tough *******, you are on your own, which is unacceptable. When the banks went tits up years ago, we paid for their bad mistakes and incompetence.

  • vam103 Vincent Mellor (@vam103) reported

    @redruby17 @pedroBigE @Optus Maybe the government should pay then since it was their surveillance machine that caused it. Its a pretty good con. The government makes everyone keeps data. When there is a breach, blame the companies for storing data. Get the public outraged at the company not the stupid law.

  • TasoKatsionis Taso Katsionis (@TasoKatsionis) reported

    @paul_football @Optus Is that for all Optus customers? I am a former customer within the 6 year breach. No text or comms yet.

  • Trismegistos4 Dan (@Trismegistos4) reported

    @saltyskin_ @Optus They are disappointed! They just gave you the feedback **** sandwich and they are disappointed. FMD!

  • inerudite_words inerudite (@inerudite_words) reported

    @redruby17 @Optus Was this data stored in Australia or overseas? Any online service should only be allowed to collect and store information that is essential for the contractual obligation of the consumer.

  • Craig_Harvey Craig Harvey (@Craig_Harvey) reported

    @SenSHenderson @SkyNewsAust why would you express sympathy for Optus?! It's their ****-up.

  • DanniSafina danica♡ (@DanniSafina) reported

    Optus u piece of **** ?! It was bcs of a n open API end point?!???? Are u kidding me

  • enespana1 enespana (@enespana1) reported from Melbourne, State of Victoria

    @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

  • remreflections Robyn (@remreflections) reported

    @joshgnosis @beneltham I’ve been an @Optus customer since they started. I’m still waiting for them to contact me directly by email about the breach. How long does it take?!!