Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/30/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus George- this has all been established. The page shows maintenance. We've been out of service almost the entire time you've done maintenance. You have a migrant community here who can't make contact. They barely even know 000. They are reliant on mobile access.

  • sheslaysburgers jade the burger slayer (@sheslaysburgers) reported

    .@Optus you’re literally the worst company we’ve ever had to deal with. I cannot wait to get out of these god damn contracts so we never have to deal with your asses again.

  • MikeChanga646 Mike Liu (@MikeChanga646) reported

    @Optus why is 4G so slow?

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus Sorry my bad - so we only have to wait 9 more days instead of 10? 9.more days of no mobile or internet for numerous people- who are in deep lockdown and come greatly from ethnic communities. We've had no connection since the 'upgrade' began. This is dangerous !

  • john42439342 john (@john42439342) reported

    @Optus outage in 3189 postcod area since Saturday and outage page still says under investigation. People are working from home which cannot be done without internet. Please prove an update asap

  • LalwaniPriyam Priyam Lalwani (@LalwaniPriyam) reported

    @Optus I had a relocation request on the 31st of July which was a Saturday to my new house. Optus failed to activate my NBN connection and now I’m without NBN in lockdown in Sydney with work tomorrow. I contacted the customer support team and they can’t help me. Pathetic 😠😠

  • denny_zaz Denny (@denny_zaz) reported

    Come on @Optus install a mobile phone tower in Doolandella, QLD (area behind McD). Service is only 1 bar max. Want to experience 5G, but can’t even enjoy proper mobile phone call.

  • CompuHelpAU Daniel @CompuHelp 🔴⚪⚫ (@CompuHelpAU) reported

    @downdetectorau @NBN_Australia Our neighbours and I (various providers - Vodafone, Telstra, Optus, iiNet) have been having multiple NBN dropouts every day for the past few weeks. We escalate through our service provider, but @NBN_Australia say it's not them.

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @smh @natassiazc In one locked down LGA - in the Carlingford area - many have not had Optus mobile internet or calls for days. Optus are saying they will fix within '10 working days'. There is a vulnerable ethnic population here who rely on communication!

  • deshi_kk desh (@deshi_kk) reported

    Nothing gives me a headache more than dealing with @Optus support.