Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/17/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chari_prats Chari Prats (@chari_prats) reported

    @RichardKGrump @TPG_Telecom I’ve been with TPG for years. Was with Optus before. Never had an issue with TPG plus their customer service is satisfactory.

  • armyinpluto (pluto)⁷ 🐱「 -ㅅ-「 (@armyinpluto) reported

    @Optus give us affected customers cheaper phone plans with same benefits as reparation and one month payment free #OptusHack

  • twilighttime5 twilighttime (@twilighttime5) reported

    Bloody Optus, signed up 4months ago to new plan and this 💩 happens. No recourse for me I’d suggest and not even a txt msg since the breach. Why am I not surprised, their customers service is 🐂💩. 👎🏿

  • troyhunt Troy Hunt (@troyhunt) reported

    @t0mmy44 @pantsofpie I can’t tell everyone who searches and *doesn’t* get a hit on Optus that they might be in the Optus breach anyway, even the full thing is a tiny drop in an ocean of 12B records. The Aussie audience is also only a tiny portion of people who use the service.

  • SoLetUsBegin SoLetUsBegin (@SoLetUsBegin) reported

    @Kate18660449 How is it the current Minister's fault? It's the LNP who passed the data retention laws (albeit with Labor support) and wanted to weaken encryption. It's Optus who made the mistake. By the way, the word is "decipher", how ironic you got that wrong.

  • markc01 Mark Cook (Go Cats!) (@markc01) reported

    Truly woeful “service from @Optus what a joke, uncontactable.

  • LisaRee05873845 negative nelly (@LisaRee05873845) reported

    @Optus so… you get hacked and send out a mass email to customers past and present stating that your data has been leaked apart of the hack but when contacted stat the my account has not been impacted so stay vigilant. I’m guessing you only get #OptusHack help once you’re hacked

  • civilengineer civilengineer (@civilengineer) reported

    @mjrowland68 @BreakfastNews I am an Optus customer for data, fixed and mobile phones. Have not heard from Optus at all. No emails. Nothing. Great work, Optus.

  • recentralised Craig Memery (@recentralised) reported

    I was an @Optus customer until (coming to my senses) about 6 years ago. They don't have my current email address to notify me. How can I find out if my data has been breached?

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @Guildford The DOBs were not leaked in the breach either, they part of what we supply to optus as a wholesale customer, for security purposes to have this tied to the SIM card ID and phone number for porting, but we have confirmed none of this information was leaked :) Regards, Tara