Optus Outage Report in South West Rocks, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in South West Rocks, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (17%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Community Discussion
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Optus Issues Reports Near South West Rocks, State of New South Wales
Latest outage, problems and issue reports in South West Rocks and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Harinder Seera
(@HarinderSeera) reported
@Optus Have done it previously and now in a worse space. Atleast previously i had internet with slow speed and now don't even have that. Will you be compensating me for lost work hours due to you not fixing the issue and all the stress you are causing?
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mudclearly 🌸
(@mudclearly) reported
Don't ask me to use the wonderful Yes @optus app. I was transferred to 5 different people the other night after they prematurely disconnected my internet service.
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Mumma
(@kimmidoll123) reported
@Optus no customer service? I need support for my nbn but there is no customer support assistance?
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SMEA
(@SMEAustralia) reported
How stupid and confusing are the COVID rules in WA. The Eagles game at Optus can have 50% capacity and yet amateur / community footy can’t have spectators. As coaches we need to leave immediately and can’t watch another game. Who makes up this nonsense?!! @MarkMcGowanMP
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Shawn
(@RealSturerEmil) reported
@optus giving me 25GB when I can barely use data on my iphone since the localised flooding in brisbane is pointless….0.1Mbps down/3Mbps up tonight…some “planned”work on a mobile tower in 4109 got extended to the 27th. i bet you gonna bill me for your **** service as well….
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Arzan Tarapore
(@arzandc) reported
@Optus help! I tried to recharge my prepaid but got the following message: "Unfortunately our Credit Card and PayPal recharge services are no longer allowed for this number." Can I give you my money?
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mudclearly 🌸
(@mudclearly) reported
Now this morning, I am referred to a 4th person about moving my internet service @Optus
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sandra
(@sandra43315128) reported
@Optus Constant internet issues Optus customer support we can’t resolve it “so we suggest you find another provider and we’ll support you porting across” absolutely outstanding customer service to a Metropolitan customer of at least a decade thanks Optus absolutely outstanding
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Harinder Seera
(@HarinderSeera) reported
@Optus Optus what is taking you so long to fix my internet issue? It is time that Australian @VicOmbudsman really look at the services being provided by ISP.
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fAffY
(@f4ffYy) reported
Is Optus down again or is my network scuffed