Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/02/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @chewiegames82 Sorry Chewie for any inconvenience caused. We are aware of an issue impacting 4G based/VoLTE calls on some Optus mobile services (ref 23367369). We're working to restore services as soon as possible. As VoLTE is required for WiFi Calling, this is also impacted(1/2)

  • hawaicolombo Natalie Salem (@hawaicolombo) reported

    @Optus Hi i am desperate my Optus mobile phone is out!! Is there an outage in the Boxhill north area? I have Contacted Optus on my landline!

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @berniecoen Not totally correct, as I wanted assistance and some times I got no assistance but when I did it was what staff wanted to give rather than what I the #customer wanted assistance for. Give customers what they asked for not what you wanted to give.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @TheColinputer Are you aware that even those problems with 4G has been fixed customers still get updates through text messages saying you are looking into the issues. Which is like the billing systems systems don't talk to each other.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @berniecoen @Optus The thing I think is a joke, is they are blaming me a #customer for what is clearly their fault as I get different due dates for a invoice but they asked did I put in a additional extension request and do I have a payment plan in place Ah no to both as my account shows.

  • LizzieN10191217 Lizzie Nash (@LizzieN10191217) reported

    Have just found out @optus had an outage for phones using 4G which they say has been rectified? Still unable to call out or receive calls very distressing as I’m disabled and rely on my phone. #nothappy #poorform

  • 1Naasty N1_Nasty_1 (@1Naasty) reported

    I disappeared for a bit, OPTUS Australia internet has had Technical issues . We were blacked out for a couple of hours

  • abzybrah Aahbid (@abzybrah) reported

    @Optus what’s wrong with your service in zetland nsw ?! Why is the data completely gone. Nothing that requires data will load

  • parana_man Lahiru Paranamana (@parana_man) reported

    @tickertvau @Optus Nope not true. All services down in Epping NSW.

  • jesse42729070 jesse (@jesse42729070) reported

    Just me or is anybody else having major Internet outages in Victoria I can’t do anything Google went down last night and now my whole entire Internet what’s going on? @NBN_Australia @Optus