Optus outages and service status in South West Rocks, New South Wales

Problems in the last 24 hours in South West Rocks, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• 
  Heather Scott (@drhascott) reported 51 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dunnie1983 (@DunnEagles32553) reported 7 minutes ago

  Why ******** am I having to look at old hawks players in the stands at Optus every 2 minutes?

• 
  Satoshi Goy (@satoshigoy) reported 14 minutes ago

  @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

• 
  J Labs (@jnj_pro) reported 15 minutes ago

  @Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏

• 
  The Truth Always Wins (@TTAlwaysWins) reported 16 minutes ago

  @LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink

• 
  Stuart (@Stewie8t) reported 20 minutes ago

  @JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.

• 
  Robot Cave (@RobotCaveCom) reported 22 minutes ago

  Orbital robotics is quietly becoming a real commercial business, not a DARPA demo. Northrop's Mission Robotic Vehicle just launched on a Falcon 9 with two robotic arms and three detachable Mission Extension Pods. In 2027, it will autonomously dock with the Optus satellite at ~27,000 miles up and bolt on a pod to extend its life by 6 years. The Optus bird launched in 2009, designed for 15 years. It's not broken. It just needs propellant. That's the whole thesis here. The business model shift is what stands out. Operators buy and own the MEPs permanently attached to their spacecraft. That frees the MRV to keep servicing other vehicles, more like a mobile repair truck than a dedicated tug. Two MEVs have already delivered 10 years of combined life extension across three customers. The unit economics are starting to close. Autonomous proximity ops at GEO velocities, with no margin for error, is the hard part. Does the MRV's dual-arm approach give it enough dexterity to handle satellites it wasn't originally designed to service?

• 
  Thelonlykid (@thelonlykid) reported 23 minutes ago

  @Optus @itsallTag So I don’t get I got 5G on my phone when the test came through even though that there is currently an outouge on my closest network tower and I am only receiving 1 bar of 4G because of the outage of that area tower so it doesn’t make sense to me towers also need to be fixed irl

• 
  Dane Trethowan (@grtdane) reported 23 minutes ago

  @ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 24 minutes ago

  @WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?

• 
  Mohib Ullah Shareef (@Mohib_Leo) reported 24 minutes ago

  @1amsharky @DeafMango ENG had better bowlers last time around. This time they don't have quality bowlers. They did really well in the last Ashes down under when they got bouncy decks in Optus, MCG. If theres a flat deck then it would end up in draw as neither teams could take 20 wkts on those surfaces