Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 02/04/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • berniebern Bee (@berniebern) reported

    @MattMcKee2533 @tomcollins76 @joshgnosis Ex customer service rep for Optus. They keep license and passports numbers as a line item in their CRM which is NOT required other than for credit purposes. Put simply that info should be de-identified as there is no likelihood of re-identification occurring via those means

  • Emjaybee24 🌻 Maureen 🌻 (@Emjaybee24) reported

    @GuardianAus 20-year Optus customer and I haven’t received any communication whatsoever from them since the data breach.

  • fiona_feeeb Fiona Edwards (@fiona_feeeb) reported

    @Optus @w3b3d1g1 Can you help me too Optus? I cannot get hold of ANY customer service. I am STILL waiting to hear from Optus following the first email a week ago telling me my ID etc had been compromised. Can I PLEASE have the Equifax code? @ClareONeilMP #OptusDataBreach #OptusClassAction

  • fiona_feeeb Fiona Edwards (@fiona_feeeb) reported

    @Optus Can you help me too Optus? I cannot get hold of ANY customer service. I am STILL waiting to hear from Optus following the first email a week ago telling me my ID etc had been compromised. Can I PLEASE have the Equifax code? @ClareONeilMP #OptusDataBreach #OptusClassAction

  • fiona_feeeb Fiona Edwards (@fiona_feeeb) reported

    @Optus You have not provided any further information about how I can access the free monitoring service, Equifax. You have advised me to wait until I am contacted "over the next coming days" - how long is that? It has been 6 days since I was advised my ID documents etc were hacked.

  • JuzzyQ7 JuzzyQ7 (@JuzzyQ7) reported

    @Optus I'm not too keen on the whole identity theft issue that YOU caused because of the neglect to protect privacy

  • JamesDrapper Daddy Badger💙🇺🇦 (@JamesDrapper) reported

    @Ron_Fleasley If you manage to tweet from Down Under just don't log onto Optus 🤭🤭

  • christinalcee Aaine (@christinalcee) reported

    @yay101 @domknight @Optus Exactly. The biggest issue is that you're forced to provide *all* of this stuff up front, before they even look at your application. In the current climate, that could mean you're providing more than enough info to steal your identity to 5 or 10 companies while looking. Or more.

  • paddockbasha Bon Sens (@paddockbasha) reported

    @domknight @Optus #Optus is not a medical company. It should never have been allowed to request Medicare nos as a form of ID & definitely never allowed to retain them. The medicare no & card was never intended to be a de facto identity card. #auspol

  • SnoopDoges SnoopDoge 🏴‍☠️🦈GaryGenslerResign (@SnoopDoges) reported

    @hodgetwins Maybe that's why there was a Optus hack in Australia...... 10M peoples identities stolen. **** stinks.