Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 11/24/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 77kazzg Kazz (@77kazzg) reported

    @Optus your customer service is ****…!!! If you are going to outsource call centres to the Phillipines make sure they can at the very least COMMUNICATE in ENGLISH…!!! 4 phone calls and still nowhere…!!!

  • RhysShelmerdine rhys.shelmerdine (@RhysShelmerdine) reported

    Hey @Optus @OptusSport using the fetch remote for password login is rough and it has no function to see the password to make sure it’s right. Can we get a QR code login like Twitch and other services please?

  • michaelread1 Michael (@michaelread1) reported

    @Optus how in the world did you come out of this scandal with WORSE customer service? Live chat is disgustingly bad. Whichever centre you’re giving this contract to is fleecing you and your customers. It’s woeful every single time.

  • LisaLemon09 Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, State of South Australia

    I saw one other post from someone else saying they were having internet connection issues with Optus. Is anyone else? Mine seems to go off overnight at some point & then kicks in when I turn on the fetch box after lunch.

  • Rosies_Day Rosie Day's 😈😸😷 (@Rosies_Day) reported

    HEY @Optus um your mistakes, on my account have become a joke. Truly!!! FIRST no bill, on new mobile, 2ndmistake changed billing date without asking 3rd mistake, 5 app and calls to get it fixed, argued with, told all fixed, resolution team, say wait 10 days,on 2bill in two weeks,

  • ShaneAusKiwi Shane Harris (@ShaneAusKiwi) reported from Brisbane, State of Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • Rosies_Day Rosie Day's 😈😸😷 (@Rosies_Day) reported

    IM gonna have to take it further, well done on the worse help, offered. On mistakes @Optus started with.

  • Skaf41 Michael Skaf (@Skaf41) reported

    @sambenno any updates from goodison? My Optus sport app not working!

  • NaturesAngels Laudy Cincotta (@NaturesAngels) reported

    @NAB Thanks for at least responding, way better than @Optus who don’t even acknowledge a tweet but you telling me you’re busy and to leave feedback really isn’t addressing anything! I still have issues accessing my security codes and am unable to make transfers.

  • Kevin_Sornig Kevin Sornig (@Kevin_Sornig) reported

    @thetiprat @Telstra Been like that for a few years now. I can never check my usage with this lot. Keep telling me to chat with tech support. Some that, do resolution. Hello, @Optus