Optus Outage Report in South West Rocks, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in South West Rocks, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (35%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near South West Rocks, State of New South Wales
Latest outage, problems and issue reports in South West Rocks and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Orlando
(@Orettaya) reported
@7NewsMelbourne @Optus Possibly linked to insider information. Off shore call centres are another integral problem. Optus needs to immediately stop the porting of phone numbers until the risk is mitigated.
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Dylan
(@Dlunnn) reported
@MichaelM_ACT Of course it isn't. But you're arguing Optus customers should be heavily compensated like PS subscribers were as opposed to what they're dealing with now . They're two completely separate issues.
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Hunter Smith
(@MrHunterSmith) reported
Optus could leak every single personal detail of mine and still the worst but would be people knowing I'm with Optus.
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Steve - ʜᴇʟʟꜰɪʀᴇ ᴄʟᴜʙ 😈🔥🕰️
(@JarOfSteve) reported
@KafkaVoltaire @Optus You expect customer service staff to have answers for this? Less than 24 hours after the announcement. Madness. They would be told the bare minimum, and they are not communications reps. They aren't authorised to speak about these matters.
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Mark Hyde
(@mhgoremau357) reported
@MichaelM_ACT The Sony intrusion in terms of the PSN NECESSITATED a reset - the Optus was cyber attack on its customer records. No service was affected by it directly.
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Seano
(@NoClassNoClass) reported
@cameronwilson Yeah, nah...there's a reason I'm not an Optus customer.
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Joe King
(@jnorthoz) reported
@SkyNewsAust It way past time the government legislated the companies must protect customers personal data, and if they fail to do so as Optus and many other clearly have, that are forced to pay generous compensation to their customers! I really fed up with this happening!
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Candide
(@KafkaVoltaire) reported
@JarOfSteve @Optus They may want to tell the FIVE 5 people I spoke to this morning at the ironically name customer service centre Who , asked me for ID to verify who I was Basically ~ Im on my own Is there anything else they can help me with but you take comfort from a conference
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Gotrek1966
(@hatross66) reported
@R_Chirgwin Excellent, after getting up them for lousy service and broken towers, now I find out about a data breach on Twitter. Way to go Optus.
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Australia Awake
(@australia_awake) reported
@crikey_news @cameronwilson And Optus are currently pushing for their customers to sign up to a digital ID! Bad idea!