Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/13/2026 22:10

March 13: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @brandonl143 Hey Brandon, it looks like your subscription might not be linked up correctly. Can you please send us a DM with your Optus Sport login email, so we can assist further. George

  • davidgillmore3 david gillmore (@davidgillmore3) reported

    @Optus Must be joking with Telstra you are both selling products that dont deliver,and dont waste time ringing for help its nonexistent

  • carokelly7 caroline (@carokelly7) reported

    @Optus Optus site says it’s an outage - not much I can do to troubleshoot Optus service

  • BenJowett4 Ben Jowett (@BenJowett4) reported

    @Optus Their after sales service is the worst in the country. Been trying to resolve a issue to set up my online account for 1yr!!!! As a result I can't set up a direct debit that costs me an extra 15 bucks every month because I always forget. They simply ignore your emails

  • plumodes Plumodes (@plumodes) reported

    @Optus Canceled service with them and spent the next six months on the phone with outsourced employees trying to get undue fees--fees that were officially waived--dismissed. They even sent one to collections. I wouldn't touch Optus with somebody else's network connection.

  • GiveHal give em hal (@GiveHal) reported

    @Optus Repeat process with different agent 4 hours later. Despite having provided screen shots of problem in previous chats, subsequent agents ask the SAME questions despite claiming to have read the notes. Continue this process on repeat for 2 weeks and THEN

  • GiveHal give em hal (@GiveHal) reported

    @Optus 2 weeks of telling your agents the SAME THING again & again, none of them listen, none of them read notes from previous conversations, none of them can do anything except require you to identify yourself over & over, the problem still ongoing... WORST CUSTOMER SERVICE EVER

  • JoshForde Josh Forde (@JoshForde) reported

    @stevebiddle @eey0re So it is hard to be precise but data will timeout, say connectivity lost. And return 20 mins later And getting 'number disconnected' messages on calls on all outbound calls So it seems like an optus network service issue (I guess).

  • Optus Optus (@Optus) reported

    @loztor Hey Laurence, sorry to hear you're having some issues with Optus Sport. Have you tried to restart the stream to see if it now loads correctly? If you're still needing a hand, please send us a DM with your Optus Sport login email as well as the device being used. George

  • GlennBurley GW (@GlennBurley) reported

    @loztor @Optus Same here. Wtf. Keeps cutting back to start