Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/21/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Raf_Epstein Raf Epstein (@Raf_Epstein) reported

    @ClareONeilMP "We expect Optus to continue to do everything they can .. (by) providing free credit monitoring to impacted customers. This will help protect those .. and I call on Optus to make that commitment today."

  • edward_c Ed Coffey (@edward_c) reported

    Just spent over 40 minutes on hold calling the @StGeorgeBank fraud team with an issue related to the @Optus hack. Didn't get to speak to anyone, at minute 44 they ended the call. Thrilled that these companies care so deeply about my security.

  • AlfyM222 Alfy Mustafa (@AlfyM222) reported

    @Optus @GladysB : Since this lady has joined Optus, the company is facing serious issues including outages and no internet, hacking and data privacy beach and so on… so what exactly is she doing? #OptusHack

  • leichy23 Ali (@leichy23) reported

    @2GB873 I got my bill before I got an email regarding the hack. Great customer service @Optus 😡

  • arielbogle Ariel Bogle (@arielbogle) reported

    @NewtonMark Still curious about Optus’ practices prior to the incident…

  • burningmbition Pro-choice Craig 💉💉💉 (@burningmbition) reported

    @KimWomenginet I'm so sorry. I really hope a class action is coming very soon and completely buries Optus as an organisation. I personally had bad dealings with Optus in the distant past and promised myself never to go back to them under any circumstances. To see so many suffer now is horrific.

  • HelenMatth Helen Matthews 😷😎🥂 (@HelenMatth) reported

    @Narty007 Regardless, I’ve changed pretty much all my passwords. Hope your information stays safe, Optus sucks. Big time. 🥰

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @GordyPls Hi Ashwagandha, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • Crypto_Karin Crypto Karin (@Crypto_Karin) reported

    @LucasBairdAus @FinancialReview If you search the terms "oaic" and "optus" you'll see that optus has had many issues with privacy& security & has been on their radar for a while...

  • GordyPls Ashwagandha Forever (@GordyPls) reported

    @ServiceNSW Sure, but the anecdotes coming through, including media reports I'm now seeing in the SMH, are that you're requiring @Optus to provide a letter saying that the individual customer's details were compromised, and @Optus are still pretending they're the victim here.