Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/31/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jvassa92 jvas (@jvassa92) reported

    @JonDT96 Terrible call. The coverage for what you get on Optus is unreal. Its $25 a month for 9 months, relax.

  • chrismbbcsport Chris Mitchell (@chrismbbcsport) reported

    Bad start to the season for me... I forgot my Optus password and worse which hooky email I used... I'm locked out of the #EPL @SanjWriter Liverpool win the title this time mate.

  • RomireTV Romire (@RomireTV) reported from Gladstone Central, State of Queensland

    Hey @Optus any data/tower issues in the 4680 area at all?

  • malcolmtsang Malcolm Tsang (@malcolmtsang) reported

    @Optus so im getting charged extra for a service im not getting? wasn't the whole point of increasing prices to provide a better service (HD). im still getting the same service as last season. i don't use optus sport on mobile or tablet.

  • ronak_pij Ronak Patel (@ronak_pij) reported

    @Optus Hi, Made a trip to store, had store manager calling support, they promised issue will be fixed in 4 hours. It's been almost 6 hours now no resolution.... I think there's a bigger issue then people at support are explaining.... this is becoming an very urgent matter #optus #bad

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

  • westsport Lance Jenkinson (@westsport) reported

    The @OptusSport app has become a joke. Paid service and they cut literally into the middle of play with ad breaks. Watched last 20 minutes of #ARSCRY and it had a 90sec ad break at 73rd min, 30sec break at 79th min and 90sec break at 83rd min. Painful. #Optus #PremierLeague

  • Zammy_82 Aaron Zammit (@Zammy_82) reported

    @Optus Well I never received these notifications, hence my tweet. And conveniently, the Optus support from the app is currently witnessing technical issues so I couldn’t connect with them either. Would rather have kept this private instead of going public with it.

  • Tebyanian Tebyanian (@Tebyanian) reported from Westfield, State of Western Australia

    @Optus dealing with your customer service team when I'm enquiring about SWITCHING over to Optus is painful and excruciating!! I'm really curious to see how you deal with existing customers and actual complaints

  • clift_john John Clift (@clift_john) reported

    @OptusSport So let’s get this right. Optus subscription since 2018, lost champions league rights and now being asked to pay to watch premier league which was previously part of bundle I subscribed to. Is that how you treat loyal customers?