Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/07/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ang68195471 Ang 🐾🐶🤦‍♀️ (@Ang68195471) reported

    @Jeremy_Kirk So the fact I haven’t received an email advising anything from @Optus is a good thing or a bad thing….. #OptusHack

  • kayleen87686977 kay - 5th Estate Reporting for Duty (@kayleen87686977) reported

    @ClareONeilMP Optus handling of this has been immature and laughable. Childish even to compare it to “data you would give facebook”. They are gaslighting and playing it down.

  • benschued Ben (@benschued) reported

    Pretty poor from @VicRoads regarding the @Optus data leak and getting a new driver license number.

  • AB49K Andrew (@AB49K) reported

    @possumbrisbane @Smushster @Jeremy_Kirk This is a terrible take on cyber security and why we need it - and why Optus really needs to explain why they handled our info so poorly. This is like to posting all our private information onto the local notice board in town and then blaming "attack" when someone reads it

  • CarlitoswayAus Carlos Zagal Latino Loose Unit 💥🤸🚴🏄🕺 (@CarlitoswayAus) reported

    @joshgnosis Hey @Optus , here's a script on how to delete someone's personal data. I give it to you for free! You're welcome. DELETE FROM tblCustomer WHERE CUSTOMERID = (insert customer ID here) 🤦

  • GamerGranny1 Gamer Granny (@GamerGranny1) reported

    Maybe before payment each month @optus needs to declare (on their bill), 'we have not let anyone steal or use your ID or bank details during this billing period'. If this is untrue, all bills are stopped until the customer is guaranteed their ID can't be used by another party.

  • LeeRyman Lee Ryman (@LeeRyman) reported

    @Jeremy_Kirk So a test server had no auth, unobfuscated real customer data, and was accessible from the Net? Multiple failings here. A transparent report by Optus would provide an opportunity to learn from this. We have ATSB reports for major incidents, perhaps CERT should do the same.

  • byronkaye Byron Kaye (@byronkaye) reported

    The Optus hacker apparently wants payment in cryptocurrency, which is great because it means the cops can narrow it down to four or five males aged 19-26.

  • TaytDalzell Tayt Dalzell (@TaytDalzell) reported

    @Tweedlebeetle @kcarruthers @Optus Poor advice is added liability. They don’t care about your safety or the breach wouldn’t have occurred due to their negligence.

  • TechnovateSS Bryce Undy (@TechnovateSS) reported

    @Jeremy_Kirk If what is being said is true, and as a solution architect I believe it looks very legitimate, then Optus had incredibly poor security practices. There should have been a system equivalent to login credentials and additional controls once accessing the data.