Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/10/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mayankk1504 Mayank Kapoor (@mayankk1504) reported

    @Optus Hi, I an unable to receive calls and text from other networks but i can call and text anyone. Even my brother is having same problem. Please fix. I have been on phone with customer service they tried few things but nothing worked.

  • trevorlong Trevor Long (@trevorlong) reported

    @JD68_ @Optus Nice! Shame Optus plans are so damn hard to understand

  • Jan41475593 A Bran nu Dae (@Jan41475593) reported

    Just tried to discuss issue with Optus to no avail.Want them to send relatives mobile monthly a/c to his administrator for payment.Too hard for them,want to direct debit but it has to come out of trust a/c Optus not good to deal with.I give up.Will get him to use another carrier.

  • winnydotcom Winny (@winnydotcom) reported

    @Optus 5G might have fast speeds but jeepers they are super slow rolling it out. #snail #slowasawetweek

  • Karina_Melbs PolarK (@Karina_Melbs) reported

    @prafxis @maximumwelfare @choiceaustralia /2 Since being hacked via optus in Sept I've thought constantly about exactly how much I uploaded to the 3rd party rental things & that I never got confirmation everything was deleted afterwards or do they retain it.

  • owenbrandt Owen Brandt (@owenbrandt) reported

    @Optus your customer service has gone downhill over the last month. For a customer of over 11 years, I’ve been treated appalling. Monies owed, been promised call backs and doesn’t eventuate. Just a terrible experience

  • QuentinDempster Quentin Dempster (@QuentinDempster) reported

    @tomdflynn It’s a scam. Your ID (email) has been sold on the dark web. Maybe you’re an Optus/Medibank customer. Still waiting for @AusFedPolice & Interpol to arrest the thieves.

  • RebeccaHuntley2 Rebecca Huntley (@RebeccaHuntley2) reported

    @Optus Just DMed you but now into hour 2 of being on hold ... maybe just change the horrible music I am being forced to listen to and stop that innane voice saying my call is important to you because it clearly is not ...

  • MurdochNorman Norman James Murdoch (@MurdochNorman) reported

    @tgoldswo @ConversationEDU Truth be told, I was wondering how the "hackers" could get away with the trouble they've caused since the first major hacking of OPTUS (which happens to be my carrier), and not have the security agencies after them??? It'd appear that "they" the hackers were having a field day.

  • BayerNaude Naudémar Jr (@BayerNaude) reported

    @Optus @BSFootball Happens at halftime of every mini match or highlights I tried to watch. Can’t go past you guys trying to put ads into the highest paid subscription service. The full match I watched was fine. Useless. At least Stan gives you the option to skip to kick off and 2nd half with no ads