Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 02/02/2026 09:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ToofaanBaba Satya Prasad (@ToofaanBaba) reported

    @robynbryant33 Everything awesome in the pic, only thing that worries me is the 1 bar of network that telstra is giving you. My optus is better, they give me 2 bars!

  • salvi_skb Sukhada Salvi (@salvi_skb) reported

    @Optus Service with @amaysimAU . It's a SIM card activation issue. @amaysimAU has been following up on the activation, but nothing has been done so far. It's been 24 hrs now sadly.

  • MESSl3000 MESSI WON COPA THATS ALL I CARE ABT (@MESSl3000) reported

    I had a customer upset because our tele company Optus didn’t have an option for him to select on the phone and he was complaining to me. I said oh thats okay i can transfer you to the right team. He said no its not okay. LIKE TF AM I SUPPOSED TO SAY. i hate customer service

  • Aus_Contrarian 💧JS (@Aus_Contrarian) reported

    Hey @Optus internet is not working. NBN say no outage. Your app is down for maintenance. How do I contact support?

  • JaneFer12598631 Jane Ferguson (@JaneFer12598631) reported

    @Optus Optus is holding my 96 year olds dad ww2 email account details from his critically ill wife. We have been through 5 useless Reps. He’s locked down in a nursing home can any media outlets help please take up the case

  • TrentBulman Bulman (@TrentBulman) reported

    @Optus are you having issues with your webmail? I have used the my optus app. With no answeres or feedback I need access to my emails. If this problem is going to continue with out any support. I will start to look at another service for all my internet and mobile requirements.

  • salvi_skb Sukhada Salvi (@salvi_skb) reported

    @Optus You do know that @amaysimAU operates as a Mobile Virtual Network Operator on the @Optus 4G network, right

  • LukeManuel43 Luke (@LukeManuel43) reported

    @Optus any update on when nbn service will be back up in Cambridge gardens 2747

  • zxperr1 240frames ZYPEX (@zxperr1) reported

    @Ceice @Optus my internet is very slow

  • Optus Optus (@Optus) reported

    @SebSprinklr Hi Seb, not good to hear that you're having issues with the My Optus app. Can you please make sure your handset OS is up to date? If so, please uninstall the My Optus app, clear cookies and cache, restart the device and then reinstall the app - Aron