Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/04/2026 23:40

March 04: Problems at Optus

Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • abcoathup abcoathup.eth 🐼🐼🐼 (@abcoathup) reported

    .@Optus waiting on a part to fix the mobile tower. (Thanks Optus social team for the update). Which means I have internet until 7:30am and then have to drive to another suburb. My wife had to go into the city as can’t work from home or the car.

  • snbaravani Subbu Baravani (@snbaravani) reported

    @Optus Thanks for the quick reply ! Yes, i have spoken to optus cust care multiple times and they did accept that there is an issue around here and gave me some discount. It is a common issue faced by thousands of customers ( i moved from Vodafone cause of that!)(1/2)

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    I have 99 problems, and they're all because of @Optus ! Day 6 without internet, and so far i've spoken to Danozo, Arpaul, Keegan, Rizza, Vans, Judhisthir, Nard, George, Zac, Sarah, Steven, Kartik, Xinliang who came to my home, and 2 other people on the phone.

  • timhughsmith Tim Smith (@timhughsmith) reported

    I assume pure coincidence.. but.. Telstra was receiving $270 million a year from the Gov to provide basic services to every household. (USO) @Optus has rightly so asked for transparency on how this money is spent. @Telstra has never provided anything as far as I know

  • TransButterGirl Elizabeth the gay ***** (@TransButterGirl) reported

    @LittleLillip Me waiting a few days for my 30 second 144p video I want to watch to load cause Optus sucks even more *** and still hasn't fixed my internet

  • Xalies Xalies (@Xalies) reported

    @Optus so I pre-ordered the Pixel 6 and Pro for me and my partner. The 6 came on the 27th and I just checked about the status of the Pro and got told "I see that the order is stuck and we will have to cancel the current order." ... Wow

  • Brandon87081967 Brandon Hayward (@Brandon87081967) reported

    @StanSportAU Hey, your coverage of the Champions League is terrible. Highlights are horrendous making it look like a damn Instagram story. Give the rights back to Optus Sport, they did it better.

  • willnut98 William Lawrence Nuttall (@willnut98) reported

    @Optus issues with dropouts - Sydney 2763, NBN with FAST 5366 LTE. No issues with Console to modem connectivity. I have port forwarded. I have forced the modem to connect to 4G and there was minimal issues with this.

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    5th day without @Optus NBN, the technician is here, he is trying to connect with their system, but the system is DOWN so he can't do anything. Awesome.

  • ExoEx Jeremy Pretty (@ExoEx) reported

    @Optus whats happening with nbn been off since monday morning & yes it has been reported several time, nbn website says Optus outage be fixed by 7pm Monday 1st, go to optus webpage says under investigation, wtf happening no info anywhere!!!, really pathetic, live in 2206