Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/18/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tomtimes5 Thomas R 🚸 (@tomtimes5) reported

    @theprij Time to move house unfortunately. Could be worse, you could be an optus customer

  • ABonsta Bonsta (@ABonsta) reported

    @saintvillan @Optus Yep. It’s the same from Tangerine. First they said it was because of a power outage (restored on Friday), now saying it’s a network problem. @NBN_Australia listed Briar Hill last in their latest tweet about impacted suburbs. Guess they listed the suburbs in order of priority.

  • camybobany 😷Camybobany😷 New Government, new hope (@camybobany) reported

    So Medibank has had a ‘cyber incident’ Optus Telstra Medibank who will be next @AlboMP ? Perhaps an investigation asap into the changes made by last government that has allowed companies to use low levels of security. Who is in charge?

  • heardboutpluto Olivia 🦋 (@heardboutpluto) reported

    @messyjez @Anthony_Klan @Optus That's my biggest gripe. Yes, I'm angry about them being so useless re data security but I may have forgiven them if they had been helpful afterwards. It's their actions in the aftermath that are unforgivable. I will be changing providers. Just disgraceful customer service 🤬

  • CourtneyJayneC Courtney C (@CourtneyJayneC) reported

    Now I’m overseas again and my roaming won’t work at all. I’ve tried to contact via the app again this morning and now the app is having “updates” (not through app centre). I’m guessing I’ve been blacklisted from contacting them. @Optus sort your ****.

  • Snappz83 Snappz (@Snappz83) reported

    Seriously, thanks @Optus for not even bothering to respond 👍 super cool! I guess you don’t give a **** if your customers leave. I cannot believe you expect people to stay loyal after this disgrace of a mess YOU created.

  • MAndrewWaugh Andrew Waugh (@MAndrewWaugh) reported

    @Asher_Wolf And whatever id you showed to Optus, you probably showed that id because it was the best/only id that you had. But it's not Optus' problem or cost to fix. No, no, no! Nor is it the government's. It's yours to jump through hoops to work around the problem they created.

  • malcomtent Malcom Tent (@malcomtent) reported

    Having fun guessing whether I've been simjacked due to @Optus data leak or whether @Telstra is just not working.

  • Anthony_Klan Anthony **** (@Anthony_Klan) reported

    @raoulendres No one has asserted it caused the mass breach. The issue is that Optus, one month after the mass breach, is still running outdated security technology, even after being warned about it - and that one of the world’s top global experts has raised that it’s a major concern.

  • Jeremy_Kirk Jeremy Kirk (@Jeremy_Kirk) reported

    Spot analysis: The @vinomofo and @mydealaustralia incidents aren't as bad as @Optus since passports and driver's licenses aren't involved. But the trend is clear: We need stronger data privacy laws and accountability in Australia. #auspol #australia