Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/30/2026 22:40

March 30: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • maudenificent Maude Nificent (@maudenificent) reported

    australian twitter does anyone have a preferred mobile phone provider? - i rarely make calls, just occasional text for security purposes, so don’t need tons of data - desperate for a provider where i can speak to a human if there is a problem (so NOT optus telstra etc) tyia

  • ADG_is_me 2¢ worth (@ADG_is_me) reported

    So, ring Optus using main website's listed contact number and get bargain basement service. But, for Business products, get the number specifically for businesses, and that is a completely different experience. Partly my bad <sigh>

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @skwashd Optus, Deutsche Telekom also whining in the last few days. They always do. I note they all mostly refuse to peer and all love to charge money for connectivity so it's just whining because honestly they are **** at being the plumbing.

  • indikartz indikartz (@indikartz) reported

    @Optus There have been “works” for 50% of every month since July 2021. You would think either the towers would be functional by now….. falls very very short of the service level (no down time for a business run from home) promised when the sales rep sold this 🍋

  • SuzanneMcCarthy Suz (@SuzanneMcCarthy) reported

    @Optus so I tried asking your customer service and 2 experts on the Optus app through my account over a period of three hours and i got no answer and and more frustrated . Why does Optus not allow their customers to pay for a new service with direct debit on a bank account ?

  • drusnat drusnat (@drusnat) reported

    @amaysimAU This has been going on for ages, I'm lucky that my other phone is on another network, which begs the question, why am I sticking with you. I know this, it all went to crap when optus took over

  • Bluestocking_a 😈😈😈😈 Profanity Jane (@Bluestocking_a) reported

    Btw I’ve been on the @Optus chat now for more than 30 minutes and still no explanation. Just that they’ll email whoever was supposed to call. I arranged a call back because they had delays and only had late night availability to deal with my issue and I needed to sleep.

  • eza1971 Eza (@eza1971) reported

    @Optus hello ! I have no phone line in my business in a Heidelberg West 3081 ! Is there an issue ?

  • Bluestocking_a 😈😈😈😈 Profanity Jane (@Bluestocking_a) reported

    So was supposed to get a callback from @Optus yesterday re the issues. Didn’t happen. They’re supposed to call between 4-7pm today. I’m doubtful it’ll happen. But of course I’m putting off the chores that need doing so that I don’t miss the call. For the second day…

  • Thepurplearmy3 Thepurplearmy (@Thepurplearmy3) reported

    @FootyRhino @freodockers @TABradio Now I'm genuinely worried. Tough match now. North play good at Optus. Mass changes never a good sign. Do we still win??