Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/05/2026 18:15

March 05: Problems at Optus

Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • karenlizwriter Karen Churchill (@karenlizwriter) reported

    @Optus Tge fix inky worked for about a day. I have not had reliable connection for about 10 days. Either extremely slow or totally down. Not good enough!

  • vs_wot Craigpods (James) (@vs_wot) reported

    @MEIZU Does the 18S support Australian cellular bands? Specifically Optus.

  • RobRodman1234 Rob Redman (@RobRodman1234) reported

    @GladysB Why the change? You never put NSW residents first. Optus is tarnished now too. How's that ICAC going?

  • Optus Optus (@Optus) reported

    @TheHarlander23 Hey Scotty, sorry to hear that you are having trouble with your My Optus App. If you haven't already, please try uninstalling and reinstalling the app. If problems continue, please send us a DM with a screenshot of any errors you are receiving. Thanks - Mary

  • Optus Optus (@Optus) reported

    @hairypoofta Hi there, I'm sorry you've had a poor experience trying to register for the My Optus app. If you've already registered with your email, to create a new account you will need to use a new email address. If you have further questions, please send us a DM. - Liam

  • garigalAnj 🌏💧Anj of Garigal (@garigalAnj) reported

    @GladysB You didn’t put the ‘customers’ first as NSW premier. You used our money for personal benefit and then claimed it was just pork barrelling which is also unacceptable. As an @Optus customer and a NSW taxpayer, enough is enough.

  • vs_wot Craigpods (James) (@vs_wot) reported

    @MEIZU Does the 18S support Australian bands? Specifically Optus.

  • Anouk724 Anouk72 (@Anouk724) reported

    @GladysB Heading to cancel my three @Optus accounts immediately knowing you are associated with the organisation.

  • IMuldoon Iman Muldoon (@IMuldoon) reported

    I am SO. DAMN. TIRED. of trying to connect to an @Optus assistant. I can literally feel my blood pressure rising.

  • Keep_Dem_Honest in search of integrity (@Keep_Dem_Honest) reported

    I will never fly Qantas. I will never buy Harvey Norman. And as from today, Optus is on the watchlist.