Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/03/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • amar_jaihind2 AMAR 🇮🇳♌️ (@amar_jaihind2) reported

    @Optus What's wrong with your network? We have ongoing issues with the internet speed & network connection especially in Western Sydney. Spoke to few of my friends.

  • LeanneStap Leanne Stap (@LeanneStap) reported

    @circleslifeAU Thanks. Optus has now acknowledged there’s an outage- 6 hours after I first noticed it! Says they hope to have it fixed by Tuesday. 😩

  • tazmancblue Paul (@tazmancblue) reported

    @Optus Don’t do it. The staff will change your contract just to hit targets and you will pay for it. Customer service is abysmal

  • steve2go Steve Grigg (@steve2go) reported

    @Optus Your returns dept are insisting on a tracking number - but the envelope didn't have one! It's like you planned to steal my phone and make me pay for it too! Optus.. avoid if you can! Network slow, Not a single system works, and call quality terrible to anyone not on optus

  • p_smallcurrency smallcurrency (@p_smallcurrency) reported

    @MichaelWestBiz @Optus I hear ya, talking to someone's almost impossible – I'm 6 weeks and 1 day into reporting an issue! Get it together @Optus #optout

  • harryfocas Harry Focas (@harryfocas) reported

    @ParamountPlusAU @megrantj Thanks Paramount, but I can get a replay or on demand of a game from Optus Sport or Stan Sport, during and after the game instantaneously, no waiting. The issue is financial not technical.

  • johnnmoise johnmoisee (@johnnmoise) reported

    @Optus @arose62 Bro there’s nothing you gonna help me with anyways, why even waste my time I suggest you just fix your connection

  • MikeFitzAU 💧Mike Fitzsimon (@MikeFitzAU) reported from Sunshine Coast, State of Queensland

    @twasink @LesStonehouse @Optus True. Done that. With my health situation, our house is wi-fi’d to the max. I can speak to unlock the front door to let the ambos in. Visitors and tradies cop it worst. And then we had a week of really poor NBN (Thank you, Mr Turnbull.) I was off the air.

  • EmilyDuryea Emily Duryea (@EmilyDuryea) reported

    @Optus We have spent hrs on the phone to Optus who are unable to fix our internet remotely, 2 times in the past 11 days they have told us they will send a technician to our address both times this hasn't happened and we only found out because we contacted Telstra to ask where the

  • TroyHallam Troy (@TroyHallam) reported

    @optus tech support reported no outages and the usual turn off and on etc fixes did nothing. Back to normal today.