Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (37%)

2. 

   Phone (29%)

3. 

   E-mail (15%)

4. 

   Wi-fi (12%)

5. 

   Total Blackout (7%)

6. 

   TV (1%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• Heather Scott (@drhascott) reported 20 minutes ago from Hat Head, State of New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• M McCarthy-Brett (@mmccarthybrett) reported 26 seconds ago

  @Optus is THE WORST. Locks me out of the app. Impossible to speak to a human. Getting sent in an endless automated loop that goes nowhere all the while having to hear a cheery voice say 'We've made it easy to contact us' is the SEVENTH CIRCLE OF HELL.

• Trevor Roberts - with the gift of the Jab 🇺🇦 (@ToWhich) reported 5 minutes ago

  He left and I heard nothing more from ISP or Telstra. Eventually got onto Telstra. Their notes said the homeowner (me) did not want Telstra to do the job so the order was cancelled! How bizarre and absurd. 5 years later, I still have no NBN, but an Optus wireless service.

• marg (@marg99216421) reported 7 minutes ago

  @markhumphries Just checking - is there already one of the NBN 'black boxes' at the property? This needs to have been previously installed before an internet service can be provided by Telstra, Optus etc

• Vamsi Mithun (@VamsiMithun) reported 10 minutes ago from Melbourne, State of Victoria

  @Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

• zep31337 (@zep31337) reported 12 minutes ago

  Since the @Optus hack my work emails have been haywired. Lets just say @Telstra I would like an infringement placed on Optus for what's happened as well, they had more then enough time to fix the problem and offer the peoples money back or compo. Out of time.

• Ms Banani (@LusciousLani) reported 14 minutes ago

  So we’re two hours in, we have three embarrassed but pretty much powerless to help consultants, news that 1-2 business days now means 5-10 because they can’t get through the workload, & I informed Edna of my theory that in-store Optus employees all have a country kid aesthetic, &

• Pez 🐦 (@Pezzamystic1) reported 20 minutes ago

  I have changed my driver's licence, my Medicare card and my credit cards. What else is being done to protect a long-term @Optus customer?

• Matho (@MathoInc) reported 21 minutes ago

  @LusciousLani @Optus I hope you retain the tenacity required to see this all the way through. Remember their ad slogan? "Never talk to Telstra again" Strewth!

• Wendy Irving (@WendyWoo3757) reported 22 minutes ago

  Hey @Optus, why did I have to list my credit card details when I opened my account but you never direct debit the amount I owe? I end up late each month. Why can’t you just send me a bill each month?

• Ms Banani (@LusciousLani) reported 22 minutes ago

  Optus hold music seems to be worse/ more grating/ blarty/ high pitched. Lily is a little champ, she’s frustrated with the situation too, I think she is embarrassed by the situation maybe? She has disabled family members, thinks it’s a **** situation I’m in. Nice change actually.