Optus Outage Report in South West Rocks, Kempsey, New South Wales

Problems in the last 24 hours in South West Rocks, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• 
  Heather Scott (@drhascott) reported 10 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michael ( young blast) Douglas (@Michael83033221) reported 7 minutes ago

  @TheTodayShow Morning I'm a optus customer an I got a email this morning saying my account has been hacked an now I'm worried my information is out there an I'm worried wat going to happen next

• 
  Rupert's Conscience (@RupertsConscie1) reported 9 minutes ago

  @RonniSalt @Optus Optus has always been badly run. I was a customer years ago. The person I called to complain about numerous issues was unhelpful and basically told me to leave and go to Telstra. So I did.

• 
  jubbly scrubly (@angharadyeo) reported 10 minutes ago

  @NRD80Y @joshgnosis @Optus that is not the same as a dedicated anonymous place to report major security flaws. like imagine calling their generalised sales/customer support line and saying "i have access to all your customer's data"... they're not trained for that

• 
  MacedonRusAus 🇲🇰🇦🇺🇷🇺 (@AusMacedon) reported 16 minutes ago

  @Jeremy_Kirk Optus doesn't give a **** , there is no consequences for nit keeping your data safe, the government won't do anything, people need to leave optus, cancel contracts free of charge should be provided by @Optus ,

• 
  StephanieJB (@StephWhatever1) reported 16 minutes ago

  @Cazarellee If you are able to message me, I have some info that might help with your Optus situation

• 
  michael ( young blast) Douglas (@Michael83033221) reported 16 minutes ago

  @9NewsAUS @lizziepearl @ElizaEdNews Morning I'm a optus customer an I got an email this morning explaining my account has been hacked an I worried now that my personal information is out there now I'm not happy an now I'm depressed

• 
  Jeremy Kirk (@Jeremy_Kirk) reported 18 minutes ago

  Does anyone know if Optus has a vulnerability disclosure program or a bug bounty program? The Optus hacker claims they might have reported the API security problem if Optus was easier to contact.

• 
  Daniel Paxton (@danpakko) reported 21 minutes ago

  If I were an Optus customer, there’s no way I’d be complaining on Twitter or any social media, risking deeper identity theft & a life sentence of fighting fraud & financial insecurity. The million or so victims are being silenced. This is a much bigger issue than it seems.

• 
  Angela Korras (@AngelaKorras) reported 23 minutes ago

  And now our Medicare numbers as well. WTF Optus what kind of crap cyber security do you employ for one of the largest telcos in #Australia

• 
  Tim Carabott (@timcarabott) reported 24 minutes ago

  @Ross_Greenwood @Optus @SkyNewsAust Hmm I’m calling BS on this. Even if the hacker has taken down the database, our personal information has still been compromised.