Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 04/29/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mowbsadam Adam Mowbray (@mowbsadam) reported

    @intrepid144 @Optus @RunnerSA18 Absolutely not good enough Optus. Disgraceful service and commitment to protect our personal information. Still not a single email! Woeful. Don’t you have contingency plans for such occurrences? Surely you just hit the play button if preplanned occurrences happens.

  • AsiOfella ASIOfella (@AsiOfella) reported

    @Optus @rico_wallaby We will be suing the crap out of Optus

  • TopGWinner TopG Warrior (@TopGWinner) reported

    @petermortonidau @Optus @Stanleysmum1 LMAO because hackers spend more time and care so if the caller got good costumer service skills it's not Optus.

  • eddiemajor e.m. (@eddiemajor) reported

    So, I escaped @Optus as a customer in late 2020. What're the chances my data was part of the megahack, does Optus even know?

  • jeongyeonnation (@jeongyeonnation) reported

    She’s pissing me ******** off … optus should be punished for allowing this to happen

  • ajmckenna Andrea McKenna (@ajmckenna) reported

    FYI regarding the Optus data breach: a contact has had an email from a “staff member” to change their bank account details on their payroll system. Contact called the “staff member” and no such request, yes staff member was an Optus customer. Just be alert to any sus activity.

  • fungus_54 Gregg Mallitt 🇭🇲🇭🇲 ♿✈🌏🛩🦜🦘🤓 (@fungus_54) reported

    @R_Chirgwin How do we as customers protect ourselves from data breaches of corporations? When I contact Optus support I could be talking to anyone across s/e Asia who all have access to my personal data. BTW I haven't yet been contacted by Optus re the breach.

  • Peter_F_Ryan Peter Ryan OAM (@Peter_F_Ryan) reported

    Coming up on The World Today - I speak with Optus chief executive Kelly Bayer Rosmarin about how the massive cyberattack occurred. Confirms Optus is yet to receive any ransom demand but saysin the "worst case scenario" 9.8 million customers could be exposed @abcnews @Optus

  • Sheeds_au Sheeds (@Sheeds_au) reported

    @BernardSheppard @Optus I thought is was standard practice to have seperate databases for basic customer data vs escalated sensitive data with higher identity points (eg drivers license and passport). In the same way passowords/logins should not be managed/seen by basic service teams...

  • strangerous10 stranger (@strangerous10) reported

    @khtagh Optus CEO: “9.8 million is worst case scenario” Okay looks like I was spot on.