Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/30/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkStott1 Mark Stott (@MarkStott1) reported

    @abcsport Pat seems like the right captain going forward, tough situation for him. Langer treatment by CA was poor and this is simply the spin that follows. The CA board have made some blues and should be held more accountable. Optus Stadium reception to Oz side would have interesting.

  • ZavaHandOfSteel Paul Zavadlal (@ZavaHandOfSteel) reported

    @Optus How did you know about my issue? Amy from your Customer Resolutions Group is handling this for me. I emailed her with screenshots.

  • Optus Optus (@Optus) reported

    @HelldeskNerd Hi there - we do apologize that you're currently unable to access the Optus website. Our IT team are aware of this issue (ref: INC1993398) and are working on having this resolved as soon as possible. Zac

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @TimYeatman @MichaelSmyth_ Is there anything else we can help with? Or sthe issue at hand where mms aren't being received by non Optus carriers. Seriously. Many Optus customers are complaining about the same issue of Mms not receiving by non Optus mobiles. This is the issue at hand.

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @MichaelSmyth_ @Optus I find the Optus app inefficient to me as I never get a response. I don't use the Optus app anymore unless I pay bill or check internet usage when I'm roaming overseas.

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @Tarallo84 When send mms to non Optus mobiles, they aren't being received. Samsung Galaxy S20. Been on phone with Optus for hours with no solution after troubleshooting such as resetting network settings and Optus activating Volte. Cleared the message app cache and data.

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @basrene Since last week I sometimes recieve mms twice, form when sent and then next day. Now mms messges aren't being received by non Optus carriers which I send. Very frustrating. Only Optus to Optus mms are being received. Spoke to Samsung and aren't aware. Seems to be a Optus issue.

  • cutloose11 Dan Haynes (@cutloose11) reported

    @MichaelSmyth_ @Optus Service on the fleuireu has been crap for weeks. Funny #Telstra doesn't give us refunds!

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @Tarallo84 Receiving different answers all the time. Optus say fixed on message only to be told it's not from tech or no issue at all. Everyone has a dif answer. Over this. Case manager still not called me in 2 days as promised by tech. Its Samsung phones mms delays

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported

    @Optus what with all the spam SMS’s I’m receiving lately?? Got about 15 yesterday. Blocked them all but it’s getting really bad. Anything happening to resolve this.