Optus Outage Report in South West Rocks, Kempsey, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in South West Rocks, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (60%)
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Phone (15%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near South West Rocks, State of New South Wales
Latest outage, problems and issue reports in South West Rocks and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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PickledHotdog
(@Pickled_Hotdog) reported
@peters_malcolm As soon as you're out to houses on acre blocks you're down to zero bars on the Telstra network. Optus is king in the outback!
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Manny
(@sandy77807472) reported
@Optus Call me mate call me, It will save your and my time, Stop replying on Twitter, pic up the phone call me on 0401002045 to solve the problem of verifying me. @Optus and it’s intelligent staff members.
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Michael Dooney
(@MichaelDooney_) reported
@Optus I've tried contacting the messaging team and no one is able to tell me why I can't top up my Optus Flex account. This is days now and still no resolution.
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AR 🇭🇲🇮🇶
(@Abdullah_Raouf) reported
@Optus I have 2 postpaid# & want to change to Prepaid, i purchased the 2 sim cards 2 days ago & since yesterday I am trying to activate the numbers with no success. Online activation freeze at the end, Chat service can't help, waiting on the phone disconnect every 5 min. #optus
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Manny
(@sandy77807472) reported
@Optus Then tell me what details are incorrect may be I can help you with that particular information to verify my account, rather than giving me riddles to solve.
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thesocialcompanyadel
(@thesocialadel) reported
@dontcallmekatie @Optus Oh no Kate! Sorry to hear you are experiencing problems! Keep on at it
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PRODOS
(@prodosworldwide) reported
@Optus NBN has dropped out 3 times here in Richmond 3121. Impossible to get through to tech support.
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Manny
(@sandy77807472) reported
@Optus Australia your network sucks, Please give my money back.
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Kate Giles
(@dontcallmekatie) reported
@Optus I never asked you to look into anything. In fact I've already told you that I've had conversations way further up the chain than the social media accounts. The answer was unacceptable and somewhat ludicrous.
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formula_omega
(@omega_iacon) reported
@Optus I am trying to get in touch with your enterprise team to discuss Teams Phone but it's impossible, I reach voicemail and no-one calls back, poor service, I want to spend money you know!