Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/25/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tanyageorge70 Tanya Nicole George (@tanyageorge70) reported

    Does anyone have nbn issues with Optus atm in NSW?

  • Optus Optus (@Optus) reported

    @Hilkat_hngaming Hi Hilkat, we are aware of an NBN and mobile issue (ref: 24101125) which is impacting some Optus customers in NSW. Our Tech teams are working hard to have this resolved as soon as possible. We apologise for the inconvenience and appreciate your patience. Kartik

  • EODBruz SleepyTurk (@EODBruz) reported

    @Optus Fix your packet loss issue

  • RaoulPool Raoul Pool (@RaoulPool) reported

    Hello @Optus Can you give us a ETA on when our internet will be back!! have lost $14,000,000 so far by not having internet on my computer, im working from my phone i need to get back onto my computer asappp!!!! I will be filing a complaint with the FEDERAL POLICE YOU CRIMINALS!

  • btfwtnw BBT聞鳥蛙處 (@btfwtnw) reported

    Optus NBN is down and 4G is OK, for now.

  • MarkBilton Mark Bilton (@MarkBilton) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • Zahr_Alex 💉Alex Zahr (@Zahr_Alex) reported

    @Optus @NBN_Australia NBN Broadband outage in banksia?

  • omegamanscully Omegaman (@omegamanscully) reported

    @Optus Hopeless - I’ve been online for 1.5 hours - Optus telling me there’s no problem- until I upload screen grabs from a lot of disgruntled customers- then it’s like - “there is an outage” - pretty simple, don’t bullshit, tell us straight up & fix it - NBN = no bloody network 👎

  • Optus Optus (@Optus) reported

    @MustyFanBoy1 We are aware of an NBN and mobile issue (ref: 24101125) which is impacting some Optus customers in NSW. Our Tech teams are working hard to have this resolved as soon as possible. We apologise for the inconvenience and appreciate your patience. Kartik

  • SJOBrien8906 𝕾𝖙𝖊𝖕𝖍𝖊𝖓 🏴‍☠️ (@SJOBrien8906) reported

    @82Ames @Optus I'm near The Entrance and having issues