Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/03/2024 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • strayabloke Kevin (@strayabloke) reported

    @Optus 8 online sales rep, multiple credit checks, created multiple new accounts, finally managed to create order for wrong address. To update new address, cancelled the order, entire exercise over again, stuck, no where to go. Is this your standard customer experience.?

  • melissajb85 melissa jayne baker (@melissajb85) reported

    @Optus internet connection is terrible .. staff don’t want to help on phone.. ?

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • flapstaco Mike Kelly - The Duke of Botany (@flapstaco) reported

    @Optus Hi George. The frustration customers are feeling comes from the boilerplate answers from support. I was hoping for a better experience coming over from Vodafone.

  • annellewellyn4 Anne-Lise Llewellyn (@annellewellyn4) reported

    @Optus what is the issue with international roaming??? Getting a system error message.

  • corduroy Joshua McKinnon (@corduroy) reported

    @halprinconsult Only Telstra and Vodafone supported it, and I’ve never been with them. It turns out Optus has had it for a year or two, but I didn’t know!

  • Dingo_DanAus DingoDan (@Dingo_DanAus) reported

    @Firedingo @Optus They're terrible phones. I have one

  • echogroove Courtney (She/Her) (@echogroove) reported

    @Optus Hi Harrison, I’ve already checked that link. I was wondering if you could advise how we confirm we are in a queue or how long we would wait, as this is not the same information given when the pre-order was placed? At that moment track your order doesn’t help. Thanks

  • ElisabethTuckey Elisabeth Tuckey (@ElisabethTuckey) reported

    @Adrian_Poly Optus Stadium was horrific for the dogs v Freo game. Made me feel very detached from the game, which in hindsight wasn’t a bad thing. But the noise pollution was relentless

  • Dwan12321 Dwayne (@Dwan12321) reported

    @Optus currently in the UK with an Optus sim but can't connect to any networks. What is the procedure for this as I didn't have any issue in June? Thanks