Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 03/31/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kangarooted Fred O’Frog (@kangarooted) reported

    @scottbrennan13 @MattRob88518961 @Optus Yes, I’ve heard that before from others. I vowed I’d never use Telstra personally again (except for business as often in regional areas for work) for taking customers for granted but I might be adding these jokers to my very long list of businesses to avoid!

  • Prof_Balthazarr Lazy_Programmer (@Prof_Balthazarr) reported

    Hi @Optus, Iranian government has shut down the internet while its people are protesting to get their freedom and human rights back. I’ve heard that @VodafoneAU has added Iran to list of countries where you can have free call/text. Will you do the same for customers with a plan?

  • MarkPAllen2 Iron Chef AUS (@MarkPAllen2) reported

    @mjrowland68 Optus is only a single problem in a single legislation that forced telcos to gather and keep such data. It was always going to be targeted by hackers.

  • terencehuynh Terence Huynh (@terencehuynh) reported

    @Asher_Wolf Ironically, would be much more transparent on what caused the issue compared to the back-and-forth fighting between Optus and Home Affairs

  • Ausnews_ Dolphin (@Ausnews_) reported

    @jacklfoster IT WASN’T A HACK. OPTUS DIDN’T PUT A PASSWORD ON THEIR CUSTOMER LIST

  • iUdyanSharma Udyan Sharma (@iUdyanSharma) reported

    Hey @Optus Can you atleast reach out to those as well those who are not affected by recent hack.There have been so many advices to change driving license etc. Still my wife (who is Optus customer) hasn’t received any comms from your end whether she is part of one’s hacked or not!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • EinionT Einion Thomas (@EinionT) reported

    @RonniSalt @Optus Shockingly bad

  • CaptainMetadata Chris | Lived Hexperience (@CaptainMetadata) reported

    So I had Chat Support open, to set my account up with [my real] email not a fake (I know now) optus one - "Your data has been breached" and "you need to go to a store to change your contact details to receive emails" -

  • WomanOnTheShore WomanOnTheShore (@WomanOnTheShore) reported

    @Chrisactevans @SusanLa69642683 @PaulMeekPerth They are required to keep the ID details for 2 years. It’s more than 2 years since I was an Optus customer. They shouldn’t have kept anything more than my name and account number.