Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/02/2025 18:30

December 02: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported

    @MondayStory my permit couldn't be read as it was on my phone and the spot the police chose had no mobile coverage! Luckily my partner's phone is on Optus (I'm on Telstra) and she got enough signal to download hers.

  • Mark_Young05 Mark Young (@Mark_Young05) reported

    @normal_ness I always paid bill on time with Virgin and never received annoying reminders. Because @Optus continually send these stupid reminders I now wait till a few minutes before close of business on the due date. Looking at new providers next week when I get paid

  • petrovic_george George (@petrovic_george) reported

    @Optus It's OK , I block these numbers. I just thought id report it in case you might wish to terminate their service as they are conducting criminal activity. Have a good evening.

  • bthomps22 Bruce Thompson (@bthomps22) reported

    @Optus Sarah, I believe you are sorry. However, Optus is not good at fixing issues or even following through on commitments they make.

  • CiceroConsulta1 CiceroConsultancy (@CiceroConsulta1) reported

    .@Telstra mobile broadband is total ****. Try .@Optus instead.

  • lozzaloulilei Lauren (@lozzaloulilei) reported

    The lack of quality customer service my mum receives from @Optus is terrible. Her landline phone line is a garbled mess and has been for months, changed phones and it’s not that and they reckon they’ve fixed it. One call to it and they would know they haven’t. 🙄

  • steveburgess23 Steve Burgess (@steveburgess23) reported

    @RudiEdsall Go to Settings, Notifications, and then scroll down to the Optus app.

  • DavidPZone1 David P Zone (@DavidPZone1) reported

    Just cancelled my Optus service and let me tell you, there is no better feeling known to humankind

  • MarkBellini3 Mark Romanov (@MarkBellini3) reported

    @kerryt70 That's why I tweeted, I don't want others to get screwed like she did. Optus, Telstra, Vodafone, shops are all run by brainwashed kids that think their gods while the rest are all idiots. I've pinned a couple of them against the wall in the last 2 decades. They **** their pants.

  • bthomps22 Bruce Thompson (@bthomps22) reported

    @Optus I’ve just checked yes crowd support, someone had the same issue resolved after two months. Someone else posted yesterday that still has not had number share issue resolved from September.