Optus Outage Report in South West Rocks, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in South West Rocks, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
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Optus Issues Reports Near South West Rocks, State of New South Wales
Latest outage, problems and issue reports in South West Rocks and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sarasays
(@Sara_Tailormade) reported
@Optus What's wrong with the My Optus app? It keeps asking me to sign in with account details even after I've put my 4- digit pin in.
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db
(@0watchthisspace) reported
@SpinTelAU you just lost a customer. I am going to Optus, called TWICE waited both times for 6 minutes then YOU disconnected my call. Certainly NOT signing up for that service #badcustomerservice
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✨🎄Starfire783🎄✨
(@Starfire783) reported
@Optus Hi,l was wondering if there was an upgrade going on as l am having connection issues
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Aditya Joshi (he/him)
(@aadi_joshi) reported
I am trying to cancel my broadband connection with @Optus . And the poor response of their online customer care reaffirms my resolve to disconnect my connection with them.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@aadi_joshi @Optus They don't read #customers messages before responding, they give answers not related to a person questions etc & standard template response are emailed out as I was told I am not approved for post paid but to sign up for prepaid even those I am a prepaid customer.
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subconsciously unconscious
(@obi_bongkenobi) reported
@Optus You guys don’t sort my billing issue nor let me cancel my account.
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Patty
(@yiota29) reported
@Optus Asked to upgrade my old modem to this one and was told I had to cancel my current nbn plan and re sign up to the more expensive one. Sucks. I've been a loyal customer for many years
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montu
(@montuvg) reported
@Optus Hi Aron, You DM is our case team is busy, and I won't get response today is not at all accepted. I am getting same response in optus chat also. You should not provide service if you can serve the customers on time. @angegreenwood
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Aditya Joshi (he/him)
(@aadi_joshi) reported
I DREAD interacting with customer care at @Optus . Do you know that their customer care agents lie about things? And why should I be routed to multiple agents before I reach the person who is likely to help me? I would like to cancel my Optus broadband connection.
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Tony Chatham
(@tony_chatham) reported
@optus When the NBN is down, why can’t the modem be switched to interrogate the mobile network and thus leave your customers connected?