Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 02/22/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Appit15 Appit (@Appit15) reported

    @pauldutton1968 @ClareONeilMP I got my email at 6pm 27/9. I ceased my account with Optus in July 2020. I left them because of bad customer service!

  • zp55rt Vicky P🖕 (@zp55rt) reported

    @SenPaterson @Birmo “Optus must take responsibility for what may be the largest data breach in Aus history”. Which is why we’re calling on Labor to use tax payers money to cover the cost of new passports instead of calling on Optus to pay and be held accountable for their terrible security.

  • v4rgs David Varga (@v4rgs) reported

    @SenPaterson @Birmo Optus should take responsibility pay for the passport replacement. Gov should help expedite replacement and if that means they need to put on extra staff temporarily then Optus should pay for that.

  • Stuart_A_Deane Stuart Deane (@Stuart_A_Deane) reported

    @TKoutsantonisMP @Optus Tom, what if you'reeffected, but aren't a current optus customer? Optus are contacting people effected, who fall into that category (historical customer data was also stolen).

  • Andrewseer Andrews (@Andrewseer) reported

    @TKoutsantonisMP @Optus Hmmm, ive had the same licence number for 41 years, i have been an Optus customer, both directly and by 3rd party provider ... WTF should i do ? #clarity

  • implicitrealist implicitrealist 💉x4 (@implicitrealist) reported

    @Fingoth1 Optus aren’t paying the Equifax rack rate. They will have negotiated a bulk price, perhaps as little as $1 per customer. The suggestion they would trash their reputation to give a credit protection service a leg up is bizarre.

  • Kimmylea4 Kimmylea (@Kimmylea4) reported

    @RupertsConscie1 @RonniSalt @Optus But even after that, when she told Optus to just shut down her account she was done with them, they still ****** her around. She still receives not-bills for $0 that she ignores, and has now received the message about her data being leaked.

  • Krisso_theOzzy Krisso (@Krisso_theOzzy) reported

    @7NewsPerth I’m one of the customers that have been affected by the breach and there is no help what so ever coming from Optus customer service in answering questions, absolutely pathetic!

  • jimantonopoulos Jim Antonopoulos (@jimantonopoulos) reported

    I’m not an #optus customer and still received an email. 🤔

  • 427_Impala Megan ((Abortion is Healthcare)) (@427_Impala) reported

    @KG_SPN I was in the queue on the Optus app messaging service for 3hr20min until I got connected. Wanted to check because I have heard ZERO from them. If my license and Medicare details are out there I will get those replaced. May call banks and get an extra security question in place.