Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/31/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sortius sortius (@sortius) reported

    I like how the Optus thing has gone from "What idiots" to "Holy ****, this is the biggest, worst, data breach in history" in the space of about 12 hours

  • Fanatic4futball Skarezo Snr (@Fanatic4futball) reported

    @ToMyPirateShip @lesstenny @Optus You're Lucky you got an email. I've got two Business Accounts under my name with multiple handsets and haven't received a damn thing. Time to change to Vodafone or Telstra, not that they are any better. #FuckYouOptus

  • 19Salvo Salv (@19Salvo) reported

    @robbiefushu @abcnews @Optus Good luck, Optus have the worst customer service in the industry there will be not a sole that is competent in this space that could call let alone would call to do anything. Fancy having a cyber attack and not having the right controls to keep customers details safe

  • Vimpete peter riley 🌊🇦🇺 blocked by Matthew Guy mp (@Vimpete) reported

    @SenPaterson As an Optus customer I’m more interested in what Optus are doing about this data breach seeing as how they are the ones responsible for it and not the government.

  • tomkavanaqh Tom Kavanagh ☁️ (@tomkavanaqh) reported

    This is an authenticated request using my Optus login and I'm not able to access other customer data but it's still disappointing to see PII returned regardless.

  • JamesCridland James Cridland (@JamesCridland) reported

    What’s “nice” about the @optus hack is that, as a past but not present customer, there’s no way for me to get in touch to ask for what personal data they have: they require me to use their chat service which isn’t available to lapsed customers (even though I can still log in).

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    @AndrewPatrick_ @Optus On the contrary, Optus staff have been quite rude, and very dismissive toward me when I've contacted them about the email I got confirming my ID and drivers licence details were stolen.

  • Gabasneh Gibbo (@Gabasneh) reported

    Hey @Optus - I know you just sent me a bill reminder. How about you **** off and not leak half of Australia's private and sensitive data. If I pay my bill, maybe you could back up millions of people's data on a #Ledger

  • allrite allrite (@allrite) reported

    Wouldn't one solution to the Optus data breach be to take up citizenship in a different country? Just trying to be practical here.

  • abrooks1987 Andrew Brooks (@abrooks1987) reported

    @Optus @RunnerSA18 So the fact that someone had to tweet at you Optus for information rather than you get on the front foot and post about it speaks directly of your customer service. Maybe Optus needed a little bit less of a PR stunt hiring Glady’s Berejiklian and more attention that your house