Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/05/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • talejCrypto talej ❄️ (@talejCrypto) reported

    @Optus @NBN_Australia INTERNET DOWN MARKET CRASHING NEED INTERNET NOW

  • HeatherMacaule1 Heather Macauley (@HeatherMacaule1) reported

    Gave Telstra the flick years ago over exactly the same issues.....never saw any compensation either. Genuinely good provider is Vaya, yep an Optus reseller....

  • mydilemmas grant waters (@mydilemmas) reported

    @Optus Optus customer for 20 years - we switch residential addresses & our NBN is deactivated. After raising a case 72 hours ago, we’re told there’s an activation issue - to be resolved in 24 hours. Call again today- it will take 24 hours. ? 2 mobiles, fetch and home wi-fi ? @JenMelb

  • LitsaBeans Litsa (@LitsaBeans) reported

    @Optus hello 2nd day running with internet issues in Burwood NSW. Can we have an update please on network status page. Something longer than 2 words?

  • mikeredes The Angry OWL (@mikeredes) reported

    @GladysB @NSWHealth you ruined a whole generation if kids during covid lockdown. Now we will see the damage in society. @Optus you shouldn't be celebrating Gladys.

  • Jo_Barnes Jo (@Jo_Barnes) reported

    @Optus Nope I had enough issues disabling google on this android.

  • JaneInToolleen Jane in Taungurung (@JaneInToolleen) reported

    @Optus Trying to update a credit card when the instructions on line and from the online help staff don't match. #funtimes

  • nickbrne Nick (@nickbrne) reported

    @jackie_jade_ @Optus Sadly, it not working seems to be the norm for Optus

  • nickbrne Nick (@nickbrne) reported

    @NoShins81 @Optus @NBN_Australia I’d avoid them like the plague Our speeds dropped when Optus forced us to go from cable to NBN You can’t ever contact them for support They can’t even keep their own servers up Perpetual PPPoE timeout errors (occurs when ISP server doesn’t respond)

  • Optus Optus (@Optus) reported

    @jackie_jade_ Particularly with Mobile and Mobile Broadband as they utilise different access points to establish their connection to the Optus network. (2/2) -Gabby