Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 02/15/2026 06:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optfys Optfys (@Optfys) reported

    @vanaalst @Optus Wow! That's not good. I'm beginning to think that they international providing poor service to frustrate users.

  • ItinerantLocum DC (@ItinerantLocum) reported

    @JudkinsSimon Optus can top that. Promised my phone broadband (b4 NBN came late LAST YEAR) next day, but the package was labelled "must be delivered before 12:00pm" and the van for this area always left at 11:00 so 3 days I waited...WTF? It wasn't milk for heavens sake.

  • ElizabethKamel Elizabeth Kamel (@ElizabethKamel) reported

    @Optus @Mohab__Kamel This is still not resolved! @canberratimes this is incredibly stressful and frustrating. Optus cut off my husbands phone by accident when I was having lifesaving surgery interstate in Sydney and family and friends thought I died because nobody could contact my husband. Help!

  • CallieBuddy Digby’s mum (@CallieBuddy) reported

    @Telstra Yes Telstra. So much so that we have an Optus mobile box for back up for the (many) occasions when your network is unable to function properly.

  • Itz_MrRager Mr Rager (@Itz_MrRager) reported

    @Optus useless company, I canceled my phone plan with no charge due to the network issues with the phone, they asked me to send the phone back and it was lost, they did not track the envelope they send! now they want to charge me 1600 now!!! wtf is this joke of a company!

  • ianalberto01 Ian Alberto (@ianalberto01) reported

    @Optus you are making @Telstra look compotent. Give me a damn call back.

  • Hugh_96 Hugh_96 (@Hugh_96) reported

    Like many people I can hop on the bandwagon & criticise the telcos when the service is poor, so need to flag when its good. Thanks @optus & @NBN_Australia, the NBN went down Friday night. This morning NBN technician came, all fixed. Great service. Kudos to all concerned.

  • vivapokey vivaspooky (@vivapokey) reported

    @Sayu_Ness @Sharky131114 Nah I’m not, I remember working at Optus and even back then the **** people got themselves into once they engaged back was horrendous

  • VapiFM ‘Ruben’ 📈🧗‍♀️🚀 (@VapiFM) reported

    Optus sent over a technician who said I need to call to get a new modem. Called Optus and they’re saying it’s going to take 24-48 hrs for an “expert” to call me and approve it. Even though someone has already seen my issue first hand...

  • bikebird Ann Richardson (@bikebird) reported

    @Optus over a week now ...no service 😤