Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 01/07/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • arose62 AndrewR (@arose62) reported

    @Optus If it's not after 8PM-ish, even the worst spot in the house has pretty good performance, with nothing changed except time of day.

  • NickPfitzner Nick Pfitzner (@NickPfitzner) reported

    @AntKaplan @mistermouse666 Zero service was the MVNO reselling Telstra The one with two bars is MVNO reselling Optus i.e. the Moose. So we are BACK baby! If it wasn't for the steel roof I'd have better reception, but this farmboy loves him a steel roof...

  • ryanbooker Ryan Booker (@ryanbooker) reported

    @Optus I’ve confirmed it’s an issue on multiple phones.

  • juanfarkall juanfarkall (@juanfarkall) reported

    @HullKiwi @me_dc For most of my internet years, Optus has not been an option in the areas where I have lived. Having used their phone service on work mobiles a few times, I have no regrets.

  • Benmmmm4 Benmmmm (@Benmmmm4) reported

    @andy_penn long shot on this one, i was a new customer 2 weeks ago. Check out complaint 22967749. I'm going back to Optus, but call me if you want feedback to stop this happening to someone else

  • urdadsidechickk Tyla (@urdadsidechickk) reported

    @Telstra help me my internet isn’t working DONT make me go to @Optus

  • docbaty Steve 'Doc' Baty (@docbaty) reported

    [Laurie goes into some history, with the crux being that Rudd’s Communications minister, Stephen Conroy, was made aware of these shortcomings when designing the NBN, and so avoided the use of Telstra, Optus or the PayTV networks. It was a known problem from the start.]

  • PatConroy1 Pat Conroy MP (@PatConroy1) reported

    @KevKellaway @drdrdr09 Hi Kev, Optus has built the tower. However, the latest advice I have received from Optus is that they are now finalising an unexpected power supply issue to integrate and finalise mobile coverage. I am incredibly frustrated at this further delay.

  • lurkyfnbrr lurky 💫 (@lurkyfnbrr) reported

    @Telstra Optus has been pretty bad lately and I need a new phone SIM card should I get it from you?

  • hennie_paterson Hennie Paterson (@hennie_paterson) reported

    @Telstra I was supposed to get my home wifi service back an hour ago! Life long customer and yet I can’t do anything online. Frustrated and waiting :/ #telstra #optus