Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/27/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RohanHull Rohan Hull (@RohanHull) reported

    @018_aj Yes on Optus too, Leroy has no problems at his place with it, just too far away I think

  • KoparaFallsKid 💧Robyn D💉x4 (@KoparaFallsKid) reported

    @Optus Thanks, Meg. Have spoken to Optus staff via messaging. Confirmed it is an attempted scam. On Optus recommendation have reported to Scamwatch, your staff member is also going to raise the issue internally. Bit sophisticated, a call accompanied by an SMS with an "activation code"!

  • TonyRMilne Tony R. Milne (@TonyRMilne) reported

    Hi @Optus - your team said you'd call back in 1 hour regarding Fetch being broken. It's now been 5 hrs (on top of over an hour with your online chat system last evening). Would be great to get it sorted. Thanks.

  • CarltonFC22 Carlton Nuff (@CarltonFC22) reported

    @SwoopLuke @Optus Optus is garbage. Telstra all the way

  • regan_23 Dorothee (@regan_23) reported

    Hi @Optus your mobile broadband speed in 3196 is awfully slow today. Is that due to yesterday's outage still?

  • Maryanne_Mac44 Maryanne (@Maryanne_Mac44) reported

    I thought the telcos were stopping all crank calls and scams. My son had a call from fake Optus offering him a 30% discount. SCAM l had a fake message from Tolls demands for overdue payment. I don't drive! Just had a message giving me a fake afterpay number! WTF? STOP NOW.

  • SwoopLuke Swoop Luke (@SwoopLuke) reported

    paying good money for my phone plan but @Optus keep slapping me across the face with 3G service

  • twitheart . (@twitheart) reported

    @hamsammich89 @Optus I called optus and they told me some mobile tower in my suburb has issues 🫠 just bought a telstra sim just so i could finish my work deadlines 🤡 time to switch for me

  • missyadores Missy Adores The Moon (@missyadores) reported

    @Optus The simple fact is your service has gone from being great to being absolutely disgraceful. I don’t know what you’ve done but whoever is running the call centres now completely suck at their job, & have little customer empathy. Borderline rude tbh #feedback

  • Michael63321388 Michael (@Michael63321388) reported

    @orlandopirates Why do l have to suffer all the Optus **** on Twitter