Optus

Optus Outage Report in South West Rocks, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in South West Rocks, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in South West Rocks, Kempsey, State of New South Wales 12/10/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near South West Rocks, State of New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @newjerseydamo That's rather odd Damo, I have just tested out my own Optus App and have managed to get through with no issues. If you could please make sure you have the latest version as well updated i0s, this should get you through. Give those a shot and see how you go -Quade

  • timbguille Tim Guille (@timbguille) reported

    @Optus why on earth in this day and age can’t you change a scheduled NBN installation appointment? Have just been told I have to wait till the technician is on their way to tell them I need to change by your support centre! @Optus #WHATTHE

  • Rockmelon7 Rockmelon (@Rockmelon7) reported

    @Optus it’s been 2 months, still working on tower and keep interrupting service in Glenelg South?

  • itsmoffee Moffee (@itsmoffee) reported from Coffs Harbour, State of New South Wales

    @Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Optus Quade I appreciate your help but reception in Mt Hutton is **** between 7am-10pm every day. I’m getting to you now because of the time. I’ve opened your site, I see no Ref No. Your existing towers do not work. I was asking about a proposed tower in Charlestown. 1/2

  • newjerseydamo Damo (@newjerseydamo) reported

    @Optus @thepistol17 Still down and can't register my eSIM for my new phone.....

  • yenni_mayu yenniᵘʷᵘ (@yenni_mayu) reported

    also **** optus for not letting me return it...if I bought it at the normal apple store i would be able to

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Optus Thanks Quade, see previous tweet. Can’t get to the troubleshooting link due to lack of reception. Same problem with Telstra. Newspaper article says Optus was putting up a tower in Charlestown. That was my original question, but it’s been lost in this conversation.

  • VacuousNess 💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported

    F#$ @Telstra What part of 'we need PAPER accounts NOT online ones. We had this argument 2 years ago too. I'm sick of going into the #Telstra Shop every month to fix these THREE accounts..... We don't have this issue with @Optus 😡😡😡😡😡😡😡😡😡😡

  • KO0KAINE ten (@KO0KAINE) reported

    @Optus Hello. How do I find a way to terminate my service? Been contacting to your agent but I got no response.