Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 54 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  theseus 🍉 (@theatricalturd) reported 4 minutes ago

  wtf is wrong with the deck at optus #AFLFreoHawks

• 
  Mike (@stocksworldbull) reported 4 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  shiv 🔜 on twitch (@shivjam) reported 6 minutes ago

  @AllieHollyS I called Optus and said I would be moving to a place that offered $25 a month. I was sick of it. So they just manually changed my plan from $75 to $25 for the year…… their prices are completely made up and they can do wtf they want you just got to be serious about leaving.

• 
  AL (@asewell6) reported 10 minutes ago

  @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

• 
  Philip Wall (@BaronPhilbert) reported 15 minutes ago

  Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

• 
  Optus Help (@optus_help) reported 16 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

• 
  Jaala (@Jaala_May) reported 20 minutes ago

  Anyone having optus call issues? I can't make or recieve calls on 4 different phones. Prepaid and postpaid.

• 
  Oliver J (@oliverjanik) reported 22 minutes ago

  @loftwah I will never understand people who stay loyal to telstra or Optus

• 
  Kloud 🇦🇺🇳🇱 (@WotKloud) reported 22 minutes ago

  @DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO

• 
  SydneyCityTV (@SydneyCityTV) reported 24 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.