Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 57 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick (@SirMickW) reported 7 minutes ago

  Is #Optus NT #Darwin experiencing connectivity issues last few days ?

• 
  Daniel ★ (@Danielx64) reported 9 minutes ago

  @optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?

• 
  ARENA 🇦🇺 (@PlayAtArena) reported 9 minutes ago

  @HaveeSnowball Actually, the infrastructure and technical side is still handled locally, only the CS is off-shored, but if you looked at the Optus situation involving the numerous problems caused by Singtel, you'd know Telstra is in a much better position to deal with these problems.

• 
  naymmm (@Naymmm_) reported 11 minutes ago

  @ARTCvan @stupidtechtakes talking about that one big optus outage I know abt gov killing volte incompatible phones

• 
  John (@John93174626736) reported 12 minutes ago

  @chrissmithonair @optus_support Sorry to hear Chris. Have you tried calling Optus support? John

• 
  Lucy Graham (@montrosegraham) reported 15 minutes ago

  @OMGTheMess It only happened recently with Optus. Anika Wells didn’t fix it, did she?

• 
  Pelli69 (@pelli_69) reported 23 minutes ago

  @chrissmithonair @optus_support Good luck mate. Optus support is useless. Took me 6 weeks to link internet and mobile account from here in Australia

• 
  AzTecFitness (@AzTecFit) reported 29 minutes ago

  @JHewy23 @wigley_matthew @FootyonNine By “this crap” do you mean obvious fact?? So Optus stadium is Freo’s home ground. If they had 4 other sides that use it as their home ground too, but Freo had twice the supporter base of those clubs so can dominate the crowd noise each week and barely leave WA you wouldn’t see that as an enormous advantage over the competition??? Of course it is. That doesn’t mean you’re wrong at all, they have to play the other teams that occupy the MCG as home also. It’s also not any fault of Collingwood to have the biggest supporter base in the land either. Both points can be correct at the same time. But there’s no doubt it’s an enormous advantage every year for Collingwood, Richmond, Melbourne and Hawthorn….

• 
  Dragonzlucas (@luke6211) reported 32 minutes ago

  @daytona7th @Adrian_Arciuli @FIFAWorldCup I have been to many soccer games at Optus stadium and its been great. They do preseason games there every year for big teams and its never been a bad watch.

• 
  Snuffles 🌸 (@Snuffle16106950) reported 32 minutes ago

  @robertveneziano @VoteLewko Incorrect ARTC handles Standard Gauge in AUS... Whist @VicTrack_Vic handles Broad gauge in VIC. But all should not rely on only one telco provider...the ICE radio are linked to Telstra! But optus has gone down too 2 years ago with the same result!