Optus Outage Report in Hat Head, Kempsey, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Optus
Optus is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Choros
(@a_choros) reported
If you're an existing Optus customer, you can opt into endless data using the My Optus app
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JON DEE (JonDee.com)
(@JonDeeOz) reported
The @Optus #NBN is down again here in Katoomba. Why is it that it always goes down during important overseas video meetings?? @NBN_Australia please get it fixed up here and get rid of fibre to the node. It’s a real dog of a system. So unreliable. Any progress @stemplemanmp??
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Julia the Irwinator
(@JuliaIrwinator) reported
@Optus My phone is down again. Going to switch to @Telstra
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Marcellus Wallace
(@bdrinkwater) reported
@Optus moblie data outage in Tasmania. Optus 4g dongle says "No Service". Have restarted and all the usual checks.
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allyssan iris
(@allyssan_iris) reported
iphone 7 was probably the last apple product i was totally hyped about. after that it’s just “damn, my optus/vodafone contract ended again” 😪
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OTR DownUnder7
(@OTRDownUnder7) reported
@Optus why do you show no outages on your website, when even down detector is showing the entire country reporting issues. Come on guys, what's going on? At least update us please
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Not Cheryl Kernot
(@notcherylkernot) reported
@RachelPupazzoni @Optus The worst bit? Optus Live Chat. Absolutely dire. You want to end it all after spending hours on that.
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Claude Marais
(@MaraisClaude) reported
@Optus NBN service down again in bonnet bay 2226. Absolute Muppets. No customer service.
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xye
(@real_xye) reported
@Optus @ote_mozo Your live chat technical staff on the app will only provide one solution - Network Resetting on your phone. I’ve tried but still doesn’t work, then the agent said he would transfer me to an expert who would read the conversation history and jump in.
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Lee Bird
(@lee_birdy) reported
@Optus How do I arrange 12 days of credit/compensation to be reflected on my bill, You can't expect me to pay for no service?