Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/12/2026 02:05

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus customer f****** service no one there to answer the phones you useless *****

  • domva1969 Dom VA (@domva1969) reported

    Hey @optus.... I'll even do your job for you, eh? Emails from IP addresses 104.206.213.x (where x is a random number) are SPAM from *@*.cyou. Always spam. Never anything but SPAM. BLOCK THEM!!!!!

  • letterboxfrog 💧Letterbox Frog (@letterboxfrog) reported

    @Danieldfc00 @Stephen77056387 @GladysB Tried using it in Woodenbong near the QLD border the other day. Optus and Telstra phones failed to get signal.

  • niallburke3 niall burke (@niallburke3) reported

    @optus hi, when I login into the myoptus app, I just get a “switch services” screen asking me to logout for assistance... I’ve just signed up to your nbn service in a new location, I was previously signed up at an old location

  • avalidreason Wiley 🦆 (@avalidreason) reported

    @cia_swapmeet @punished_stu I had a guy in an optus store help me before COVID, and he had teeth like that. Fake tan too if I'm not mistaken. I mean.. .. no one actually has WHITE teeth naturally.. do they?

  • lisalovesbaconx L-DOG (@lisalovesbaconx) reported

    @Optus NBN internet down in Blue haven. Any issues?

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus clearly you don't even monitor your social media so I will call you useless ***** until you actually contact me or until I finally get your useless f****** service cancelled

  • jackiechan162 Jack Diehm (@jackiechan162) reported

    @jordanmcinnes26 @Optus Agreed. Have the exact same issue, they just blame it on congestion. Which is even the actual problem

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @Optus Upspeed is important as I stream a lot. If you only have 20 up I cant use your service.

  • ItsErikabYo Erika (@ItsErikabYo) reported

    Keep getting ****** around by optus with stock and **** I'm over it, so I'm cancelling my order and just gonna stick with my ipad mini, I'll just buy the accessories for it I want for it