Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/30/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Islamidog1 Coarseangler1 (@Islamidog1) reported

    @PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.

  • Islamidog1 Coarseangler1 (@Islamidog1) reported

    @PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.

  • ICNFU johndesign®️ (@ICNFU) reported

    @bbctms @BBCiPlayer The pitch was fine, down probably from a traditional WACA stadium pitch but it was poor batting from both sides who all looked a bit nervous to start this campaign off. Optus stadium and pitch looked good for Test cricket.

  • xeneks Xenek Stoehr (@xeneks) reported

    @djcows @NXT4EU No, unless they fund it like the Australian NBN (national broadband network). Our sky muster satellite (one of only two, built by a US firm contracted by Optus Singapore) is $49 AUD per month. It’s a terrible service but the price is affordable, so it is still usable.

  • bertoplatho 🤧 (@bertoplatho) reported

    @Optus @optus_help I am sick and tired of your dogshit NBN service! Third time in three weeks that I’ve been sat at home with no internet connection. App won’t load, nobody answers the call centre, like how ******* hard is it! Get your act together and fix my internet! Sick of it

  • ICNFU johndesign®️ (@ICNFU) reported

    @bbctms @BBCiPlayer The pitch was fine, down probably from a traditional WACA stadium pitch but it was poor batting from both sides who all looked a bit nervous to start this campaign off. Optus stadium and pitch looked good for Test cricket.

  • ICNFU johndesign®️ (@ICNFU) reported

    @bbctms @BBCiPlayer The pitch was fine, down probably from a traditional WACA stadium pitch but it was poor batting from both sides who all looked a bit nervous to start this campaign off. Optus stadium and pitch looked good for Test cricket.

  • janehhodgkinson Dr Jane Hodgkinson (@janehhodgkinson) reported

    @NBN_Australia @Optus The hours and hours with ISP, repetative 'trouble shooting', lack of options have been no help. The link thro your line may be the issue from electrical storm? I don't know but after 2 modems, and talking nearly every day for 17 days is driving me insane. Can you help? Please?

  • thebalmainboy DJ (@thebalmainboy) reported

    So it appears @Optus have sacked 99% of their support+technical staff?? Knock knock, anyone home?! Absolutely appalling lack of support. One technician fails to send the data to NBN and so now our appointment is cancelled and we have to wait 48 hours?!

  • Islamidog1 Coarseangler1 (@Islamidog1) reported

    @PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.