Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 41 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Mansfield OAM 🌏 (@JezMans) reported 6 minutes ago

  @challinor_dave @Telstra @Optus Try saying that to a Gov entity…oh wait, you call them and then hang on a call hold for hours…that’s another kind of problem!

• 
  Rocco Dimase (@resadude) reported 6 minutes ago

  @JezMans @Telstra @Optus It's #WhackAMole, shut one down another pops up.

• 
  Queen Takipo (@AjTakipo) reported 9 minutes ago

  Damn optus useless

• 
  Harry Gregory (@Hazkypreos) reported 20 minutes ago

  @RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.

• 
  Bradley William (@_BradleyWilliam) reported 21 minutes ago

  @lozza929406 @outbreezyWC Optus is booked for the duration of the Asian Cup, despite no more games being planned for the ground. SA has the cricket on at Adelaide Oval so it's out. Sucks but just venue availability 😒

• 
  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 22 minutes ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

• 
  Debra Anne (@Debra_Creations) reported 24 minutes ago

  Hey @Optus @optus_help I've been told I need to come here to get help. No mobile data, internet, can't send or receive mms texts. 4 hours 3 Optus humans couldn't help Friday night. They lodged a case. Ask a few more questions. Day 5 no resolution yet. No service is not cool

• 
  evil gay spirit (@sebmygoat) reported 26 minutes ago

  @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN

• 
  ProudWhiteAustralian (@proudwhiteozzy) reported 28 minutes ago

  So @optus are apparently doing work in my area and I am going to have particularly **** service (if any) until the 8th of March. Hey, it's not as though I need a ******* phone or anything. Hey, @DodoAustralia Seriously considering going to another provider because of Optus.

• 
  Aimee S (@ausladiesfooty) reported 28 minutes ago

  @zanofc @footyindustryAU Not really, Perth couldn’t sell out the opener at OPTUS stadium anyway, what makes you think they’ll get more against North Korea? Honestly, the atmosphere is crap being a rectangle ground at a round stadium. HBF will be 100% better and the players will enjoy it too