Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/08/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mikemoran19 Mick ⚠™ (@mikemoran19) reported

    @Optus your message service sux so bad it's unbelievable. #liftyourgame

  • James_RP_Barnes James Barnes (@James_RP_Barnes) reported

    @SoccerooNo9 Like the NBN tender, Telstra never put a bid in, optus won fair and square, Telstra complained and Conroy took the contact from Optus and gave it to Telstra. Not many in LNP like Bitchup so look at Labor or green influence

  • RojasVeraldo Maria Veraldo Rojas (@RojasVeraldo) reported

    @Optus you guys have probably the worst ******* customer service ever, I have never ever solved my query on live chat, only created more problems because it seems that everyone in your company has one brain cell shared between themselves.

  • EdAndTheLX 🔥💧Eddie P. 💧🔥 (@EdAndTheLX) reported

    @Telstra Who do I speak to, to remove a stranger’s billing messages sent to my number as text. I’ve been to a Telstra store twice (can’t do it). I’m on the Optus network. Do I just block and ignore? I’d hate for a stranger to read about my bills. Please fix.

  • DIYSportscar That Guy Dominic 🇦🇺💻🔧💉💉 (@DIYSportscar) reported

    @wolfcat @NBN_Australia Well, we're currently at 37 DAYS without NBN and we're 7km from the centre of Brisbane. Apparently a tech is visiting tomorrow. We've been told that before so we shall see what happens. The real villain I believe is @Optus for mismanaging the problem.

  • glover_billie Billie Glover 💉x3 🌺 (@glover_billie) reported

    @somewherein84 Had a lot of trouble with the laptop as Windows looped looking for automatic software updates, disastrous on Skynet satellite or have poor data coverage like in the country My iPad was on Optus but after tower upgrade switched to Boost (Telstra)

  • glover_billie Billie Glover 💉x3 🌺 (@glover_billie) reported

    @somewherein84 Do you need a laptop? I have a laptop, tablet & phone My friend has a tablet & keyboard, she is writing stories Last time we bought a laptop Harvey Norman was sell iPads on Optus network for 24 months - would have been cheaper and more suitable

  • ArmarniBulkani Armarni B🍑🍦 ONLYFANS 😘 BRISBANE 😘 fullyvaxed💦 (@ArmarniBulkani) reported

    @Optus Why is it every scammer that messages with these stupid parcel / voicemail link is an optus number?. You guys should be held responsible for damages ppl incur as you are giving out phone numbers like toys in a cereal box... It's honestly so annoying. Fix your sign up process.

  • mikemoran19 Mick ⚠™ (@mikemoran19) reported

    @Optus your crap message service takes over an hour to get to the tech saying "turn it off and on again" #killmenow

  • yiamoo yiamoo (@yiamoo) reported

    . @Optus fix ur net 1k ping 2nd game and internet straight crashes third