Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 23 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @shadowmaster13@mastodon.social (@shadowmaster132) reported 4 minutes ago

  @ThomasDougherty @oscarcsims In the past Optus tried it and failed so bad they had to hand it back to SBS which I think has also made streamers nervous the soccer fantasy in Aus likes the SBS team

• 
  leon (not kin) (@doingwritebyme) reported 7 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  andy lai (@andylaiz88) reported 9 minutes ago

  @Optus horseshit, 1/4 of Sydney coverage is still terrible.

• 
  Mimama 🐕🐝🦋🦉 (@BConn39) reported 9 minutes ago

  @ProudLeftyHatr @AustralianCelt @SkyNewsAust Petal, those flights have been checked and passed by the parliamentary office. She had other flights booked, they were cancelled as Wells dealt with the Optus fall out. Last minute flights were secured. Acting like this has never happened before is just pathetic. Born yesterday?

• 
  itsmevjnk (@itsmevjnk_alt) reported 9 minutes ago

  @maxxthum (But like Optus is just as bad anyway, I can barely get a signal on the XPT outside of stations)

• 
  mrt (@MrTbloke) reported 10 minutes ago

  @BensLodge @gavin_laing The main problem for Aussie stadiums is first row is ground level. Oval or rectangular Optus Stadium in perth is not 1st row is about 6tf up Look at the American stadium for WC All build first row approx 6ft off ground level

• 
  Arnav Sharma 🇦🇺 (@arnavsharma) reported 15 minutes ago

  Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber

• 
  Warren (@Wazzels5) reported 16 minutes ago

  @Optus Forget about it I’m looking at other options and going to leave Optus. Poor form by your business.

• 
  Roh 🇦🇺 📡 💻 (@realrohbags) reported 17 minutes ago

  @Rusken__ @Teh_Jkr @Optus Prepaid is just as bad! The cheapest prepaid sim on Belong is now $34, there are no $10 p/m plans anymore.

• 
  Kamui (@SgtReapR) reported 22 minutes ago

  @Optus @Teh_Jkr Don’t be loyal anymore. You get nothing for being loyal, swap providers every chance you get. They all treat new customers way better than anyone long term. You could ring them and tell them you’re leaving but that’s a lot of effort that they don’t deserve.