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Optus outages and service status in Hat Head, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Hat Head, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott
    Heather Scott (@drhascott) reported from Hat Head, New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • asewell6
    AL (@asewell6) reported

    @Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.

  • DanielSMatthews
    π‘«π’‚π’π’Šπ’†π’ 𝑺𝒄𝒐𝒕𝒕 π‘΄π’‚π’•π’•π’‰π’†π’˜π’” πŸ‡¦πŸ‡Ί (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • FreoLou
    FreoLouβš“πŸ€˜πŸ›«βš–οΈ (@FreoLou) reported

    @FreoPope @TheRealDoc4 @freodockers yeah, seeing a lot of complaints about getting in. Glad I stayed home. Regional footy is good and all but it would have been close to a sell out at Optus without the issues.

  • JoanneJ37319580
    Joanne Jones (@JoanneJ37319580) reported

    The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

  • Optus
    Optus (@Optus) reported

    @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

  • Druagamaniac
    Flarestar (@Druagamaniac) reported

    @Rusken__ @Teh_Jkr @Optus i miss the old days when for an emergency phone vodaphone had a prepaid $20 card that would last for a year

  • VivienneWriter
    Vivienne Pearson (@VivienneWriter) reported

    @Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decadesπŸ‘‹

  • MrGenXGuy
    ChillPilled (@MrGenXGuy) reported

    @Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?

  • btsohteeseven
    πŸ’œβ· ~πŸ‡¦πŸ‡Ί (@btsohteeseven) reported

    @googiespjm Optus! And I literally messaged them like x3 times a week telling them to fix my internet because it keeps cutting out!! I don’t understand this luck πŸ₯Ή

  • c0n_AU
    Con! (@c0n_AU) reported

    @electricfuture5 Good charger. WiFi would help because there’s piss poor Optus coverage making use of the Tesla or Kia apps hard.