Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/14/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @barbjai @OptusSport Hi Barbara, sorry to hear about your Optus Sport streaming issue. Just to confirm this is for the Chelsea Vs Reading game? Can you also direct message us to confirm the device make / model you are trying the watch the match on? Kartik

  • stupiddumpster 🍓 (@stupiddumpster) reported

    @Optus fix ur app bruh i cannot recharge

  • Curtistopheles_ Curtie DasBiest (@Curtistopheles_) reported

    @Telstra He’s doing nothing of the kind. He’s liaising with my lawyer, 8 plus months to solve a thousand dollar problem. Joke is I already bought a new Optus Fone and slammed your chip in it after I cracked the bullshit security protocols you try to impose on people. So utterly pissed

  • jimmywhero Jimmy Whero (@jimmywhero) reported

    Hi Optus, I’m leaving the country in 10 days and need to sort out my phone. Optus: yea easy, but you’ll need to do it the day before you leave. Hi Optus, I’m leaving the country tomorrow, can I sort my phone now? Optus: are you stupid? This is going to take 10 days to sort!

  • FTank afrankreview (@FTank) reported

    @PenelopePPop @Optus @Telstra Well hopefully all good for you now. I ended up having to switch networks just to get my phone number to work again. 10 mins in a store and I had my number ported and an activated service and I could get back to running my business and out of the abyss land.

  • Optus Optus (@Optus) reported

    @gumbuoy @frankspeil @OptusSport Sorry to hear about your Optus Sport streaming issue via Chromecast. Have you tried starting the cast before selecting the match ? What about switching all devices off and on? Kartik

  • CJM_BM Chris Murphy (@CJM_BM) reported

    @Optus hi I have tried for days to move a post paid service to a pre paid Sim that Optus told me to purchase and I keep getting hung up on or transferred to dead numbers. Can I get a refund for this Sim?

  • allanholloway Arthur_S (@allanholloway) reported

    @a_thomas1958 @ScorchersBBL @StrikersBBL CA lists it as a home match at the Optus Stadium but presumably WA is closed down - hence no Test?

  • Turdface70 turdface (@Turdface70) reported

    @Plutus_v3 All I can say they must be extremely busy with complaints had a gutful with bad connections and bad service I’ll be looking around for better service provider stuff Optus .

  • WayneOBrien9 Wayne O'Brien (@WayneOBrien9) reported

    @Optus I reported an outage 11 hours ago and it’s still not rectified. No internet no phone .. come on ..