Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/10/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jedro_ jedro (@jedro_) reported

    @TheCynicalHun @SWF_946 It has data from previous breaches. Nothing from the Optus breach. It won't help with finding out of you're affected by the Optus breach.

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @Dannyjboom Blockchain is a link list posing as a database. The Optus problem was an unauthenticated API to a database connected to the internet. Swapping out the DB for another literally won’t make things better.

  • RealNickHodge WOPR DEVOPS Headly Earnest Bellringer, 6EQUJ5 (@RealNickHodge) reported

    @moylecroft @Dannyjboom & Optus problem solved by better IT/Dev security practises with management oversight. The failures are pretty darn fundamental. No new tech would solve this.

  • mark_la_cava Mark La Cava 🇱🇻 🇮🇹🇦🇺 (@mark_la_cava) reported

    @Jeremy_Kirk If Optus has exposed an unauthenticated endpoint and this has passed their cybersecurity sign off and security posture this is a serious issue for any company.

  • kegs85 Kris Simpson (@kegs85) reported

    I guess if Australia’s best network is Telstra, then Optus must be it’s most accessible

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @RealNickHodge @Dannyjboom Most private “blockchains” copy the data into a DB for speed and leave the “blockchain” as the audit record. So really blockchain replaces just that functionality that exists in an SQL do and doesn’t do it that well. But again, with Optus issue, a diff DB wouldn’t have changed it

  • _markagregory Mark A Gregory (@_markagregory) reported

    @theage @clancyyeates what a mess, and it is only going to get worse. Having an API that has access to all customer data, secured or not, it a massive data access failure today - of course it is a target for #hackers. There must be layers of protection #digital #security @Optus

  • Greg_CHF Greg (@Greg_CHF) reported

    So @Optus sends me an email saying they’re so sorry my personal data was stolen. I must keep an eye on ALL my accounts to make sure nothing gets taken. Well maybe if they’d done that in the first place I wouldn’t have to!! #OptusHack #Fail #auspol

  • zinifax Christopher Prince (@zinifax) reported

    @lucymdonoghue @9NewsMelb Not possible unless government issues another identifier. Hackers have a suite. Optus should have never collected all that they did and it was illegal.

  • PataudSandra Sandra Pataud (@PataudSandra) reported

    @patrickkeneally Never had a problem with Optus in 16 years up to now. Telstra on the other hand are (fill in deprecatory adjective that won't trigger Twitter's algorithm here).