Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (53%)
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Phone (25%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Barlow
(@alan_in_oz) reported
@Optus I cant even send you information because the stupid MyOptus app is "System unavailable due to technical difficulties" and all the information is on that app. FYI my address is 955 Moggill Rd, phone service is 0738785858 That should be enough for you.
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Genni Dawson
(@D26Genni) reported
@Optus Your best network is crap in 5173!
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Aussie Broadband
(@Aussie_BB) reported
@rovingrob @Optus Unfortunately as we use the Optus Network those are the infrastructure towers that we use :( - Lizzie
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@Birute_62
(@Birute_62) reported
@ServicesGovAU Dear Services Aust. Why is Centrepay dd causing distress?. Optus disconnect after hrs. I can't activate personnel alarm. Not Service Aust fault. I'm grateful for you but need help. Yarra Valley have debit collector. Why? Lack of communication.
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Sam Lindeman
(@SamLindo2) reported
Optus asking if they’ve ‘fully satisfied my concerns’ at the end of a 45 minute call explaining that their service is just still not really working for a few more weeks is pretty funny. Hey mate we came to fix the toilet but accidentally broke the shower hope it’s all g?
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Tapn
(@TapnPat) reported
@Optus Never ever buy from Optus .. such a disaster service ..
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Stephanie Falconer
(@sannefalconer) reported
@Optus …just a thought though - having a chat process dependent on being able to log into your account is silly. I have heard from a lot of ppl today that they had similar issues. We shouldn’t have to resort to socials to get these things sorted…
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Nurse ‘Vax x 3’ Ratched
(@esesesse) reported
Over 24 hours of dealing with Optus Support and it's not going well. Not well at all.
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie
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Nurse ‘Vax x 3’ Ratched
(@esesesse) reported
Poor Customer Service from @Optus. Raise issue over 24 hours ago, told it's been escalated. Contact again today re: progress, new case is opened. Asked to supply details, not asked yesterday. Then I get told to please wait for 48 hours. Meanwhile I'll 1/