Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 13 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 6 minutes ago

  @FranMooMoo I wonder if his satellites can be used for mobile phone network? Mobile phone calls and text messages don't use much bandwidth unlike the internet, if he were to somehow make phones and they worked everywhere even in the desert Telstra Vodaphone, and Optus would go bust

• 
  Brett Debritz (@debritz) reported 7 minutes ago

  I just received a txt from @Optus saying they are upgrading the network and I may experience some disruption. Given the @Telstra outage, they should really reconsider this.

• 
  No thanks No (@NothanksNo4) reported 9 minutes ago

  @RW2023141 SARAH SHADOW COMM MINISTER NEEDS TO KNOW WHAT OCCURS TO BE FULLY ACROSS PROBLEM . NOT BE FKN HOPELESS LIKE ANNNNIKA SMELLS AND OPTUS OUTAGE DEPARTED OS DURING PROBLEM SILLY SARAH IS HANSON YOUNG YOUR ROBOT ROBERT.

• 
  Lucy Graham (@montrosegraham) reported 13 minutes ago

  @OMGTheMess It only happened recently with Optus. Anika Wells didn’t fix it, did she?

• 
  Donald Saavedra (@DonaldS61870) reported 13 minutes ago

  @Batman2242 I'm on Optus . had no idea Telstra had gone down.

• 
  Evangeline (@evangelinestuff) reported 17 minutes ago

  @thmsenglsh also their service is $70 a month for no good reason (they raised it because they added satellite sms) they profit consistently every year whereas optus basically makes a little more than enough to continue operating, the difference in revenue is crazy between the two

• 
  A K (@AK22762976) reported 20 minutes ago

  @Birdsperch Clearly no contingency for terrestrial fail [all eggs in one basket] even with satellite backup downlink distribution relies on terrestrial bearers (circuits), Even Optus with satellite support incorporates terrestrial distribution -Contingency planning is key & costs money

• 
  saint_ted (@saint_ted3) reported 24 minutes ago

  @david89293299 Where was the communications minister moron? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about

• 
  JILL (@1Swinging_Voter) reported 25 minutes ago

  Senator Henders is spot on #AFTERNOONBRIEFING That repulsive ABC sheils with her SNARLED TOP LIP was not happy LOL #CANBERRA Sarah is correct. LABOR LIED ABOUT THE OPTUS OUTAGE AND PEOPLE DIED. #MELBOURNE KARVELAS WAS OWNED BY SENATOR HEDERSON (stop telling lies 'Patricia')

• 
  Damien (@RabidLagomorph) reported 29 minutes ago

  Thank you Telstra for waiting 2 days after I transferred to Optus before having a nation wide ****-up.