Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/25/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CindySailor2 Cindy (@CindySailor2) reported

    Wonder how many customers Optus will lose as a result of appointing Gladys? Optus CEO says Gladys ‘is a proven leader who showed strength, leadership and discipline.’ Yikes!! I’m ditching Optus. #Optus #FAIL

  • dazzlerrange steve beams (@dazzlerrange) reported

    @Qldaah As an @Optus customer I am concerned about their values and judgement with this appointment.

  • Lapsed69 Lapsed (@Lapsed69) reported

    @Optus I've been a customer for the last 9 years while it hasn't been perfect ive generally been happy with your sevice. However now that you have gladys on board I think I'd rather be with dodo. Shameless

  • Peter_A_Kat Peter Katsambanis ⚫️⚪️ (@Peter_A_Kat) reported

    @BasilZempilas Fully support the idea but can we get the stadiums, courses and other facilities planned, funded & built in time? Including the significant work needed to fit a full track inside Optus Stadium.

  • deicntrl .delcntrl (@deicntrl) reported

    Wondering if Gladys will **** up Optus as much as she ****** up NSW as Premier.

  • griffin_siobhan Siobhan Griffin (@griffin_siobhan) reported

    @MediaweekAUS @Optus Good way to damage the brand. Hide the shredders Optus

  • TorstenViking Torsten Allen Vestergaard (@TorstenViking) reported

    @9NewsAUS I think Optus is going down the toilet

  • PeterRicho Richo (@PeterRicho) reported

    @JeffSundstrom @GladysB @Optus Hi Jeff, go with Woolworths. They use the Telstra network, are as cheap as chips (I use a $25pm plan) and give you 10% off a $500 grocery shop once a month, so it's actually free! Cheers Richo

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported

    @tchbastard Use Vodafone for phone plan and TPG for landline and data at home. Left Optus when that company wrecked Brisbane streets hanging appalling cable for its pay tv. Council had no control. Altho not used now they've never taken them down. Even destroyed trees for them.

  • rogermthomas10 roger Thomas (@rogermthomas10) reported

    @abcnews Optus brain fade, integrity missing and when convicted of offences by NSW corruption commission going to look stupid Her & Optus