Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/22/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (16%)

    E-mail (16%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • barnard_janelle Janelle Barnard (@barnard_janelle) reported

    @Optus Harrison want to add that there is no reduction/compensation in the monthly payment when no service for hours/days.

  • siddlaha Sidd. (@siddlaha) reported

    Can Kayo or Optus please buy the rights to show European football? I can’t stand more of Craig Foster. And who is this George RR Martin looking dude on a bad skype connection?

  • cursedgenie09 Cursedgenie (@cursedgenie09) reported

    @Optus can you fix your **** webmail still down

  • grissomsladybug Fiona B (@grissomsladybug) reported

    @wimmerachic @Optus Reckon that might be the same idiot that just drove the wrong way into a one way car park.

  • talkingcross Salt and Light (@talkingcross) reported

    Now trying to contact Optus. I try the message service - you need to be logged in! Well I can’t be logged in because even because I tried to register again I haven’t received the confirmation email to click. And it’s not in spam.

  • LordPhantom Mathew Taylor (@LordPhantom) reported

    @Optus what is the go with your network lately it's unusable.

  • JethroTolstoy icosahedonist (@JethroTolstoy) reported

    @Optus you clowns have the most pathetic network in the world ... and it can't take 4 weeks to 'do work in an area' .. ****** hopeless ... and don't bother replying

  • wimmerachic Nessa (@wimmerachic) reported

    @Manylivesinone @Optus Considering I’ve been emailing them since the first incident in June!

  • ToRa_Kun753 ToRa_Kun (@ToRa_Kun753) reported

    Optus ******* **** internet

  • ausg0tsniper Remy Grace (@ausg0tsniper) reported

    @Optus is your recharge an addon service down