Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/30/2026 09:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • awizard_from_oz ✨skyfall✨ (@awizard_from_oz) reported

    @Iridian_Willow @sunriseon7 👍🏼 Telstra has the biggest coverage followed by Optus & Vodafone towers. So there’s only 3 carrier systems in Australia to “try” keep down the ugly towers everywhere. Kogan etc sell 3rd party services over those 3 networks.

  • FabregasSaint TaytaySwifswif❤ (@FabregasSaint) reported

    @OptusSport Is there a page that sucks more Liverpool D that Optus? I doubt.

  • drama_binny Drama_Binny (@drama_binny) reported

    @Optus has the most incompetent support team ever, i just want them to send an NBN technician over because clearly the troubleshooting methods do not do anything long-term

  • Outlawblooze E.R.P (Early Retirement Project) (@Outlawblooze) reported

    @_chrislala @Optus I think there is a lot of people in the same boat. Never advised when purchased there could be a delay & no updates at all. When I contacted Optus I was told it was on the way before I finally found out it's on backorder with no eta.

  • janine_mcmahon Yeah Nah mate #IStandForWomen not the lnp🕯 (@janine_mcmahon) reported

    @Optus Inverell, NSW, ongoing maintenance, have had zero network since Friday.

  • docbaty Steve 'Doc' Baty (@docbaty) reported

    [Laurie goes into some history, with the crux being that Rudd’s Communications minister, Stephen Conroy, was made aware of these shortcomings when designing the NBN, and so avoided the use of Telstra, Optus or the PayTV networks. It was a known problem from the start.]

  • nlkatipunan Nicole (@nlkatipunan) reported

    Bro, I thought Telstra was bad… but then @Optus is even worse. I can’t even get a payment extension on a bill until the end of the month, and now my service will be restricted but I work from home and don’t have home internet. At least Telstra gave me payment extensions, snap.

  • juanfarkall juanfarkall (@juanfarkall) reported

    @HullKiwi @me_dc Optus made it difficult to use their business when their service is/was barely usable in Qld. Even now, their mobile service is barely functional in my area.

  • janine_mcmahon Yeah Nah mate #IStandForWomen not the lnp🕯 (@janine_mcmahon) reported

    Thanks @Optus for the weekend with no network, very inconvenient, hope it is fixed and the mobile phone reception is better when it's done. No public WiFi that I know of in rural NSW towns

  • ccnizzi 6S Nizzi ⭐️ (@ccnizzi) reported

    @slzyin @Optus my internet is broken