Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/15/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • erinrileyau Erin Riley (@erinrileyau) reported

    I thought we were safe from the Optus problem, but I forgot we had Optus broadband for one year when we were in Panania.

  • printfJess J͓̽e͓̽s͓̽s͓̽ 🌈 (@printfJess) reported

    @yaakov_h @ClareONeilMP Agreed. We shouldn't get to a point where a national emergency has to be called. What happened at Optus was an atrocity. We live in an age when the protection of personal data is literally the protection of people.

  • NicGough75 Nic G 🇦🇺 (@NicGough75) reported

    @Uberstooks @Optus Just been on their online help chat and they just go around on circles and don’t actually answer the question about what they’re doing to protect information or what they’ll offer customers to assist in this

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @oldjoeschmo @nineislands There's dozens of service providers, they all use one of Telstra, Optus maybe Vodafone. Yes, Aldi does use Telstra, I use Aldi, rated best pre paid service provider in AU often.

  • gr39w Greg Webb (@gr39w) reported

    2. Change password link no good because can't open emails. Had to call Optus support but they can longer authentic callers and so they won't change it. Friend now up S creek. What a mess!

  • BrisVegian Aussie Comrade McComradeFace (@BrisVegian) reported

    @NewtonMark @DogGunn @AlboMP My APIs in azure currently use private endpoints to hide from public and an api gateway with claims based auth and devsecops through CI/CD and regular audits with cyber security team. This **** is 💯 on Optus. You want Albo to roll up his sleeves and start coding?

  • AustinDocherty Austin Docherty (@AustinDocherty) reported

    @TheMaskedUnit @MoarToast @Optus Even worse, no longer a customer and they still have your name, address d.o.b. and driving license / passport numbers on file. Heads must roll.

  • michelleb15 Michelle B (@michelleb15) reported

    @Optus @rico_wallaby Revived an email saying my details had been impacted. However the email gave ZERO indication of how Optus will help. It’s all on me to try and catch any issues. Probably a bit later by then though to be honest #OptusHack #optusfail

  • KrystinneEastl2 Krystinne Eastlake (@KrystinneEastl2) reported

    @byronkaye If he/she/it is successful this time who is to say what he will demand from his victim. While he may have been trying to hamper Optus, what he actually did was make the average Australian have to face more problems, time and money. No sympathie he is nit Robin Hood

  • serpent_roots tj (@serpent_roots) reported

    @developerjack It's not that bad if it's designed into the system. Probably terrifying for Optus though.