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Optus outages and service status in Hat Head, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Hat Head, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott
    Heather Scott (@drhascott) reported from Hat Head, New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • satoshigoy
    Satoshi Goy (@satoshigoy) reported

    @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

  • AnJam1980
    I Love Grapefruit (@AnJam1980) reported

    @RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL

  • YvonneGunn
    Yvonne Gunn (@YvonneGunn) reported

    @EVERALDATLARGE Many have said their Telstra provider phone worked but not their Optus. I even saw one question regarding Vodafone. Is it a provider issue perhaps?

  • anupelectro
    Anoop Z (@anupelectro) reported

    @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

  • Brynbikes
    Bryn, Muppet Enthusiast (@Brynbikes) reported

    Train line to Optus stadium is down. Good luck, Freo fans....

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone

  • ijaz2021
    Mian Ijaz Rabbani (@ijaz2021) reported

    @opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.

  • cra0_net
    cra0 (@cra0_net) reported

    @satoshigoy @Optus AusAlert isn’t delivered through @Optus. On LTE, the cell sends a Paging indication 'cmas-Indication-r9' then the warning itself is broadcast in SIB12. A working SIM or successful network registration is not required.

  • CialusS
    Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported

    @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @AFL @barrettdamian @JoeyPigz I mean sure, they just **** their pants the last time they were there. And a Freo side that had top spot locked up lost two of its last three games. Neither of which was at Optus.