Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott (@drhascott) reported from Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Big Yellow Van (@BigYellowVanMic) reported
Hey @optus. Remember 2 years ago when we told you about the poor coverage at Narrabeen RSL? Nothing’s changed. One bar on 3G only. This is a suburb in metro Sydney.
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Ken 🐨🐨🐨 (@vaughan_k) reported
@Optus Another staff who don't understand where I am coming from, as I don't need to DM as my tweet is about the facts with #Optus #CustomerService they don't want to help. Ok they want to help with template response.
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Toastyyy (@Toastywf) reported
@Optus aint this the garbage company that didnt send a technician to my new house for 3 months and then ditched
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Ken 🐨🐨🐨 (@vaughan_k) reported
@Optus So I am sure no know issues well be fixed when they are fixed, not when staff promised they well be fixed as promising to pass on my feedback to the relevant teams is not fixing the issues.
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Ken 🐨🐨🐨 (@vaughan_k) reported
Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.
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Ken 🐨🐨🐨 (@vaughan_k) reported
@Optus I know you are keen to assist, but sending answers you want to give and not related to a customer question is not assisting but is actually annoying.
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Optus (@Optus) reported
@TheColinputer That's correct! Once your SIM is in a 5G capable device, you'll need to activate 5G in the My Optus app on that device. If for some reason you still can't activate 5G in the app when you get your iPhone 12, send us through a DM and we'd be happy to help. George
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Ken 🐨🐨🐨 (@vaughan_k) reported
@Tryndus @Telstra I had the same issues especially with @Optus if the answers are not on the computer screen they cancelled the message or pass you onto someone else.
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Optus (@Optus) reported
@Hammercrow411 Hey Al, very sorry to hear about the trouble you've been having with that Optus Sport stream. We'd like to check this out for you and see what we can find. If you could please send through a DM our team will follow up asap. Rob
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Katherine Hanley (@KathJHanley) reported
@Optus your tech support is a JOKE - your chat bot is next to useless, and the contact phone numbers just bounce you back to the chat WHERE NO ONE RESPONDS 🤬 been in chat limbo and not even a “you’re in a queue” DO BETTER