Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Scrumblebum
(@scrumblebum1) reported
@Optus I have already started a complaint with the ombudsman. My treatment tonight has been abhorrent.
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NaomiRogersTwyford
(@NaomiTwyfordREA) reported
@Optus I’ve been a customer for 23 years & you’re going to charge me $250 for a stupid fetch box that I never took from you in the first place!!! NOT HAPPY! Your staff forgot to remove it from my account 3 years ago & now I’m getting penalised for this!!
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Saurabh Seth
(@SrbSeth) reported
@Optus please advice why can’t a customer terminate the device contract ?
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Luke Smith
(@logitantalus) reported
@NBN_Australia @Optus what is the status of the network outage in Northcote? Been unavailable most of today.
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anna porras
(@annaporras) reported
@optus why on earth is taking me more than 1h to access my email? An issue reported on Monday still not being solved and the home broadband almost useless. Everybody at home needs to connect through their mobile phones. Ironically mobile internet seems to work.
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ScriptedChaos
(@lovethatloaf) reported
Did anybody else find the commentary for #MardiGras2023 on the ABC last night horrible? What was with the interviews where we were not able to see the floats while they were just chatting away? We missed the flying bats + other amazing groups but got amex and optus up close?
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Susie Q
(@suse_yy) reported
@Optus Gave up trying to solve my issue after 5 hours and the person I dealt with wouldn't even allow me to leave feedback. That says everything, doesn't it? Optus really hates its customers.
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🕹
(@PeterArch3r) reported
@jobhihoe @sid_bunny9999 I get 150 down because I have starlink. 30 up. 60 down from Optus, 30 up.
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Bittu Pal
(@Bittu_engg) reported
Australian mobile service operator company @Optus is biggest fraud telecom company, I bought a SIM card from Airport which has validity for 10 days and 5GB data. SIM stopped working within 2 days.
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Fred
(@_FredMackay) reported
@xMort14 @Optus Aussie BB and @launtel are the ones to investigate man. Give launtel a call first Mc their customer service team will give it to you straight.