Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 45 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  British Tuga (@BritishTuga) reported 4 minutes ago

  @dwjorgeb Im still all in on Claude. Fable I think is a bit slow I just use Optus ultra for most things

• 
  Jason I (@jason_isaia) reported 10 minutes ago

  @NizaarKinsella Aslong as its short and wet And not dry and bouncy I feel sorry for the Milan teams in perth, usually optus stadiums grass is A grade, but last few seasons its been horrible for our local sport AFL

• 
  James One 😷 (@james00000001) reported 10 minutes ago

  @jilldlovinglife @Dempsey57Jackie Yeah seems to be no correlation to carrier, not an Optus problem

• 
  TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported 11 minutes ago

  (not to mention, I was in the OPTUS shop when this occured, and has occured many times...) I couldn't send any messages on discord but speed tests were fine, I smell layer 7 sniffing and dodgy QoS to make your network look better...

• 
  NewsTongue (@NewsTongueX) reported 15 minutes ago

  🔴 Telstra CEO faces parliamentary inquiry over nationwide outage affecting emergency calls, payments Telstra chief executive Vicki Brady will testify Friday before an emergency parliamentary inquiry into last week's outage that knocked out triple zero emergency calls, disrupted payment systems, and stopped trains in two Australian states. Greens communication spokesperson Sarah Hanson-Young said: "Telstra, just like Optus, has put their profits ahead of public safety and public service for far too long, and the law allows them to." • Telstra accepting compensation claims from affected customers and small businesses with supporting evidence

• 
  solo 𓆩✧𓆪 🇦🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ibeensolonow) reported 18 minutes ago

  @BinManIan Even if we were to propose the oval stadiums, the AFL is too greedy and has too much influence, they'll never allow the use of the MCG, Adelaide Oval and Optus Stadium for a month

• 
  Richie_Night Owl (@richardmelb05) reported 20 minutes ago

  Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

• 
  Littleaud (@littleaud1) reported 20 minutes ago

  @LeeshieV @Optus No problem with Optus on my phone.

• 
  Titch Ashen (@titchashen) reported 21 minutes ago

  We need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles

• 
  Jason Anders (@Jet_Anders) reported 22 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?