Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/01/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Muted79 Muted #FUCKCANCER (@Muted79) reported

    Full credit to @Optus our nbn went down last night they are here first thing this morning to fix it.

  • kitsa1983 kitsa (@kitsa1983) reported

    @Optus is there issues with sending text messages? iMessages work fine

  • nicklowther Nick Lowther (@nicklowther) reported

    @StephenCena @Optus @Telstra Never lived in an area where they've had good reception, that is, areas outside populations of 50k.

  • spiritwane_ bree 🦋 (@spiritwane_) reported

    @NickHayes8 oh **** :((( that’s actually rough legit everything is sold out basically except bar pop at optus stadium i think

  • tezlefty Terry Constanti (@tezlefty) reported

    @Wil_Anderson Telstra indeed. I switched to Aussie Broadband whose customer service is the exact opposite of Telstra or Optus with some other pluses. Recommend highly.

  • QuantumFish777 Marc (@QuantumFish777) reported

    @Optus I had ongoing issues for months in merging my accounts, before I went to the TIO and Optus finally said Yes we can do that. Months.

  • HollowsPeter Mixed Reviews (@HollowsPeter) reported

    3/4 - Received SMS that final Optus bill comes to $1131.43 and no payment required and that I should log in to the app – correct cos I was in credit, but incorrect cos I’m no longer an Optus customer so can’t access the app

  • ClintMaynard2GB Clinton Maynard (@ClintMaynard2GB) reported

    @Optus They are not outages Steven, rather black spots in the CBD?, suburbs, home, that I never suffered with Telstra. Sorry mate but it’s quite alarming such a big telco has these problems in 2020.

  • smperris Shane Perris (@smperris) reported

    @souwalker Not a bad deal. As an Optus mobile customer, I’m still hanging out for Optus to collect the set once the current TV deal expires 😜

  • benwatson200 Ben Watson (@benwatson200) reported

    @Optus literally no 4g service on the Mornington peninsula, a one minute Youtube video takes 30 minutes to download at the moment. What am I paying for?