Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/17/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kdgrl07 kdgrl (@kdgrl07) reported

    @Optus @Brian_C_AU Ugh Optus is down yet again

  • Brian_C_AU Brian at a Distance (@Brian_C_AU) reported

    @Optus is there an eta for service restoration in Canberra?

  • MatthewBeggs Matthew Beggs (@MatthewBeggs) reported

    Seems to be a major issue accessing shortened urls through tweetdeck/twitter today. Wonder if it's a site issue or an @Optus issue?

  • C_B_M_43 ᴄᴀsᴇ (@C_B_M_43) reported

    Fix your **** @optus!

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    @Optus can't get help with my internet just dropping out, tried restarting the box twice but all I get it a red light.

  • holly_aus1 Holly (@holly_aus1) reported

    @Optus @HypeRayy @Twitter I am having the same problem. Nothing is opening and there is no “unable to open” message.

  • dvkk18 _dvkk (@dvkk18) reported

    @avdnn8 @AustraliaPs5 @golden_keychain damn i’ve got an optus internet plan and vodafone mobile plan

  • AppleGreenBubb1 AppleGreenBubbleTea (@AppleGreenBubb1) reported

    @Optus I’ve had no internet since 10am. I’ve been on chat to your operators for over 3 hours, & they just keep transferring me back & forth between people. I’m up to my 5th person at the moment. I work from home, can’t do my job & no one has offered me compensation or help! Joke!

  • adzjehh ADZY (@adzjehh) reported

    @Optus been dealing with internet issues such as internet outages and fluctuating speeds that affect my connection for a week and a half + optus support cant help with a solution so...

  • feralislandBud feralislandSewerRat (@feralislandBud) reported

    @padubyatee i just quit optus . they are bloody terrible