Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/16/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lawrencevanrijn Lawrence Van Rijn (@lawrencevanrijn) reported

    @Optus A Samsung advertisement that links to an iPhone, shoddy and deceptive. Bad call Optus.

  • E_R_Saunders Elizabeth Saunders 👩🏼‍🔬 (@E_R_Saunders) reported

    @karlinethegreat @Optus I can’t even log in. When I told them this in store the staff member said ‘yeah the app is crap’ and nothing else.

  • bobmick53 bobmick53 (@bobmick53) reported

    @Optus @cdawstypebeat please fix 4g congestion in Bundaberg 4670

  • jihyopokes 🍑💙 BUTTER (@jihyopokes) reported

    God optus wtf goes on, couldnt call or text or use data today 🥴🥴🥴🥴

  • reeceY2k reece (@reeceY2k) reported

    Optus Sport freezing for this last goal, fk useless service, thank fk im not actually paying for it

  • Jake_Russell95 kanan (@Jake_Russell95) reported

    @OptusSport I just missed the third goal cause of your piece of **** platform, i can stream everything else perfectly but not optus?

  • jo_wear Jo (@jo_wear) reported

    @Optus I have no WiFi on landline. Is there an outage? Your website is no help.

  • bobmick53 bobmick53 (@bobmick53) reported

    @Optus @danielricciardo please fix 4g congestion in Bundaberg 4670

  • uddivad7 David Du (@uddivad7) reported

    @Optus My internet has been down for the last 3 hours. Ive tried the online support but no-one has responded.

  • bobmick53 bobmick53 (@bobmick53) reported

    @Optus @uddivad7 please fix 4g congestion in Bundaberg 4670