Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 11/28/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JarOfSteve Steve - ʜᴇʟʟꜰɪʀᴇ ᴄʟᴜʙ 😈🔥🕰️ (@JarOfSteve) reported

    Spare a thought for the Optus Customer Service staff. They would be getting smashed ATM. Not there fault there was a breach, and no doubt they are hearing more over social media than is being told to them by management. Don't ring them and be a ****. #Optus

  • JohnRobbphoto John Robb (@JohnRobbphoto) reported

    @cjoym40 @strangerous10 Sorry to say for those on Optus but changing carriers would be my suggestion - I can't see a way optus can stop the damage.

  • Its_simple_73 Matinée Session 🇺🇦🇮🇪☘️🌈 (@Its_simple_73) reported

    @Optus @RunnerSA18 You have an obligation to your customers. Inform them immediately. Your delay is causing anxiety amongst your customer base. Get it together!

  • AusPolMate AusPolMate Researched threads, tweets & videos (@AusPolMate) reported

    @just_brash @tezzr44 @Optus I am not an Optus customer, I have not seen anyone post their communications from Optus

  • WyleECoyoteEsq WyleECoyoteESQ (@WyleECoyoteEsq) reported

    @Optus It seems Optus believes the leak of 9 MILLION customer details a low priority as they have NOT DIRECTLY INFORMED THEIR CUSTOMERS of the breach and the potential theft of their details, but leaving to the media to inform their customers. Absolutley disgraceful.

  • Matt_Tulk Matt_Tulk (@Matt_Tulk) reported

    I’d be very nervous being an Optus customer right now I hope there sim swap procedures are water tight

  • sjb_one Steve Brennan 🐘🐳 (@sjb_one) reported

    @Qldaah @MsRonnyB I’m over these telcos. Optus has my business but the service us crap. Telstra has a better network but charge like wounded bulls. Have decided to pre-paid..

  • sebconn Sebastian Cobb (@sebconn) reported

    @michaelhewett I'm all good, Optus has been using my surname as my first name for the last 3 years. Knew I didn't bother to fix that for a reason.

  • codeninja55 Andru Che (@codeninja55) reported

    Well thank fck I haven’t been an Optus customer for 2 decades #Optus

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @OAICgov Oh, I get it! Optus is asleep on the job and they want to sub-contract out security of the customers data to the customer? And continue to charge them for doing their job for them and pick up the mess? I kinda expected better governance than this! But that’s me!😡