Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/13/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TomRBell93 Tom RB (@TomRBell93) reported

    Optus sport profiling one of the worst drinking establishments in Melbourne

  • jacshel99 jss (@jacshel99) reported

    @Optus @albanianhaircut You realise this is not good service to bump to a different device.,it should work on all devices

  • jaki_rogers Jaki Rogers (@jaki_rogers) reported

    @johnsy123aus @davidbewart Yes I signed up for an Optus mobile contract months ago for emergency reasons, I am 80. Then found out I couldnt get Optus in my region. Their suggestion, go outside and walk around, you might pick it up. Finally they agreed to cancel contract!

  • jpwarren Justin Warren ⬡ (@jpwarren) reported

    "Optus said the accuracy of the service could be impacted by background noise, a caller's accent, and the language pair being used." "It shouldn't be used in situations where the translation needs to be relied on, such as medical procedures or legal contracts."

  • Optus Optus (@Optus) reported

    @LiamTFitz Hey Liam, sorry to hear you may be having some issues with Optus Sport. Did you try force closing and reopening the app? If you're still needing a hand, please send us a PM with your Optus Sport login email and the device you're using. George

  • JeromeKhalaf CHAMPIONS OF EUROPE💙 (@JeromeKhalaf) reported from Melbourne, State of Victoria

    They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

  • briochemc benoit pasquier (@briochemc) reported

    @Optus @matimage If we cannot watch the content we paid for, shouldn't you offer refunds instead of promises to fix things later?

  • chriswhitewrite ChrisWhiteWrites (@chriswhitewrite) reported

    Hey @Optus why can't I send MMS? And why has it been three days of people telling me it's sorted, problem solved. Guess what - it hasn't been sorted.

  • coughinstuff Unkle Cough Cough XY GT (C)HO (@coughinstuff) reported

    @OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.

  • natashainoz Natasha in Oz ✊🏻🕯💉💉 (@natashainoz) reported

    @mesterman @Apple I did have an issue a while back then couldn’t send SMS. I was told by Optus to do a reset (I think it was reset network settings).