Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 21 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Chatham (@tony_chatham) reported 4 minutes ago

  @Optus Do you train your Indian ‘Customer Service’ staff to be difficult, unresponsive and mendacious ?

• 
  Phantom Da (@stopbeingguilty) reported 6 minutes ago

  @Ishaan071007 @1no_aalsi_ Aesthetics ke liye paisa nahi lagta. Sense lagta hai. BCCI is richest board in the world. May be the Vranasi Shiva inspired stadium will be good. But most stadiyms made by Indians look bad. Austrakias latest stadium in Perth. Optus, just see it.

• 
  Optus Help (@optus_help) reported 6 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  Max Thum (@maxxthum) reported 7 minutes ago

  Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

• 
  Jordan Wardle (@JordanWardle5) reported 14 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  Southside (@hapast8) reported 15 minutes ago

  @burkylie12 @Lisa9Sophia @OldGrump9 She didn't fix the Optus data breach either. Surprised? Nup

• 
  J (@jcotteri) reported 15 minutes ago

  @SSendybez8 @MelbourneBlokee Exactly this. WTF. It’s worse than Stan/Optus

• 
  The Waalitj Nest 🦅 (@reidallaboutit9) reported 15 minutes ago

  @sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus

• 
  Optus (@Optus) reported 17 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  Francis McF (@FrancisMcF1O) reported 19 minutes ago

  Regional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.