Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/26/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bazmorganzx Baz (@bazmorganzx) reported

    I’ll be back when I can be bothered coming inside to connect the internet cbf this ******* terrible company @optus lol

  • bradstorch77 Bradstorch77 (@bradstorch77) reported

    @RSBayliss could you please **** off and die? Was a great day never seen your face on optus anymore, now I have to suffer you to suffer the rest of the ****** coverage. Go back to the pub and complain about people talking during a line-out

  • Angus_Atkinson1 Angus the rocks Atkinson (@Angus_Atkinson1) reported

    Once again Optus is joining in the no service for the bush contest! Not sure what I have done to deserve extremely unreliable internet, one day it’s ok, the next day nothing. Optus have advised me that the problem won’t be fixed for sometime, now that’s service!

  • Ansel43678544 Ansel Dsouza (@Ansel43678544) reported

    @Optus really really poor Customer Service, I can't believe what a customer has to go through to get something really basic done. Your agents that are managing the chat are ridiculous.

  • e6sfton Richard Jensen (@e6sfton) reported

    Fletcher needs to go back to OPTUS and fix his **** up #qt

  • daveshearer daveshearer (@daveshearer) reported

    @Optus Surely when ‘my call is so important to you’ and I’ve called three times, you have my complaints about your rude staff on file.

  • jessmillerxiii Jess Miller (@jessmillerxiii) reported

    @Telstra we have been without service for 6 days straight. At least 10 phone calls and 4 separate Telstra app conversations. Have all resulted in the same sentence “ur case manager will call within 24 hours.” But we haven’t heard back once. @Optus is looking good even with hacks

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • kazben25 Redhook’s Angel Kaz 💝💘💖🌸 (@kazben25) reported

    Honestly I just feel like crying Rn!! Can’t get decent internet on my stupid phone & Idk why!!! This is the only way I can keep up with my fave bands!! Why is this happening!! If anyone on here lives in Athelstone & knows wtf is going on with optus!! Please let me know 😭😭😭😭😭

  • Cazarellee Caz (@Carolyn@aus.social) (@Cazarellee) reported

    The contract for my internet service expires next month. Guess what I got in the post today. Offers from three other providers, arriving at the same time. The timing makes me suspect data sharing. Unless @Optus can tell me how else this has occurred.