Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/14/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aliciagjones Alicia Grogan-Jones (@aliciagjones) reported

    Does anyone know what "service is unavailable" means when trying to contact a landline telephone number. @Telstra can't help me. Perhaps @Optus or any other telco can?

  • JTheprick Johnny ThePrick (@JTheprick) reported

    @Optus I'm a Telstra customer, **** off!

  • prettymuchliam prettymuchliam (@prettymuchliam) reported

    @Optus The candice issue has been happening with my wifi. Please help.

  • kitaylor Catherine Taylor (@kitaylor) reported

    Has anyone else been inconvenienced completely by Optus in Sydney with a problem tower causing no internet for 2weeks??????

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus I’ve sent a dm to Optus I am really angry and you chat people we no help just sat there for 50 minutes with them saying they were looking into and the 54 minutes into the chat they then asked for my my details . And tell me they were helping other people .

  • muktar42069669 muktar (@muktar42069669) reported

    @Optus Poor service

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported

    I thought 10 and Paramount or @primevideosport would land the WWC rights but happy it's with Optus so I don't have to pay for another streaming service as I already have @StanSportAU

  • LiamJ2000 LJ (@LiamJ2000) reported

    Would be great to see Western debut against the big dogs this week, but nope 👎 he’s been named as emergency again. Surely he gets his chance against the Suns at Optus next Saturday. #foreverfreo

  • football_roos Kevin Pollard (@football_roos) reported

    @GrogsGamut @_BertHandsome Only one game per day available through 'free access' - either FTA or via open access on the Optus streaming service.

  • Kathw1201 Kath Warr (@Kathw1201) reported

    @Optus So there’s no issues reported. You’ve just provided a poor service for the last few days. Good work 👏🏽👏🏽