Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/27/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 14377Sathas sathas_14377 (@14377Sathas) reported

    @ClareONeilMP Agree that responsibility rests with optus.. but unfortunately, it can be even australian govt inplace of optus… real problem behind is Australian govt trying to increase workforce in cyber security through immigration or anyother ways?@ClareONeilMP

  • MicheleScheffl1 Michele Scheffler (@MicheleScheffl1) reported

    Why don't ABC / Afternoon briefing ask The Labor Minister Debbie O'Neil about the Optus Cyber attack . Asking Has been / left over, worst corrupt Gov ever Karen Andrews Is a joke.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @sharperstill No worries Jon, Optus can be reached via the My Optus App or call them on 133 937 between Monday and Friday from 9am - 6pm and Saturdays from 9am - 5pm (AEST) for further help.

  • R3iGns42 Harley (@R3iGns42) reported

    Optus allow us to cancel our plans with your company without any fee. So we can move to a different company. No one feels safe with your company, why should we pay the full price to leave when you leaked our ****

  • ISturup IStRup (@ISturup) reported

    @ClareONeilMP @Sunny_Mezz no Clare, this is not just the responsibility of Optus this is a direct resulty of federal legislation that the previous govt put in place which at the time ALP voted for it they said it was a dogs breakfast and that they would fix once in govt what are you going to do to fix it?

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    @SlaterGordon As a long term @Optus customer, I have been impacted by the recent egregious data breach. I would like to register my interest for any class action by your firm. #OptusClassAction

  • EddyJokovich Eddy Jokovich (@EddyJokovich) reported

    More bad takes from @GuardianAus. They report every accusation Dutton makes, whether true or not. Now doing it with Karen Andrews, all bluster, blaming Labor for Optus data breach. Any quality filtering going on on The Guardian, or just reporting whatever LNP says? #AUSPOL #qt

  • Anaisabelle Ana Isabelle (@Anaisabelle) reported

    Simple solution for Optus. Keep the data in Australia and not overseas. The CEO should resign. #OptusClassAction

  • myBookCharlotte Charlotte (@myBookCharlotte) reported

    @JakeMAustralia @Optus @RunnerSA18 Why is it borderline? They should be prosecuted. The problem is finding a government willing to do it.

  • CarlsCarla Carla JS (@CarlsCarla) reported

    @VaperNt @Optus I’ve been inundated with 100s of phishing emails this week & an Optus customer. A coincidence? I think not. Still zero contact from Optus