Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/24/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BarrySteeleTNL 💧Barry Steele (@BarrySteeleTNL) reported

    @CricketnBeer @RonniSalt @Optus Why have IT people if they can't access data? What do you expect them to do? Data is all IT is, even code is just organised data. Specifically arranged 0's and 1's. What was missing was rigour, mostly from the top down.

  • westview138 westview138 (@westview138) reported

    Hey @optus. Do you hold a set of data per account? Or a set of data per service? I ask because I got two emails from you, days apart, with conflicting information about what information of mine was lost into the wild. #OptusHack

  • JonLangford45 Jon Langford (@JonLangford45) reported

    @ScammerPBFan @ScammerPayback Did u hear about Australia optus network phone company got hacked and want $$ or releasing our detail already released 10k and doing it again :-( wouldn't surprise me if wasn't from same area theses scammers call iv had 5 scam calls a day since data breach

  • robyn32612366 robyn (@robyn32612366) reported

    @mjrowland68 @BreakfastNews Optus have been on the nose for me since 2020 after a 3 day outage over the Christmas Day period when there was no announcement whatsoever there were problems.. Could not ring anyone on Christmas Day ..a real bummer especially when you have family overseas..

  • deathjab4 No Jab No Job (@deathjab4) reported

    Optus Hacker Governmaent Tracker Be Careful State Governments offering a new licence to Optus customers. I never accepted the Dine & Entertainment Vouchers Find a New Telco instead📞

  • madwixxy Peter Wicks (@madwixxy) reported

    @charleyb2355 @Optus @Telstra And there in lies the issue, it should be illegal to store rather than a legal requirement to store

  • SamT57498755 Sam 🦋🚨🥽🐶🚙⚡️🔋 (@SamT57498755) reported

    @Hammyhamster10 Nour Nader on ABC kept on saying QANTAS instead of OPTUS yesterday. Lol both big corps sucking in big profits and treat their customers with contempt.

  • AlfyM222 Alfy Mustafa (@AlfyM222) reported

    @9NewsAUS Rates are going up & so is gas fuel for cars! I don’t care what breach is happening but Albi needs to tackle these 3 issues in the order I stated pronto & give Gladys @GladysB of Optus the boot #OptusHack

  • Master_Synaps Master-Synaps (@Master_Synaps) reported

    @SenPaterson @peggymel2001 @Birmo Why should the taxpayer pay for any passport replacement when it was Optus's poor security that led to the data breach? Make them pay. I thought you #LNP leftovers were all for reducing the "burden" on taxpayers.

  • AusGovSlave AusGovSlave (@AusGovSlave) reported

    @SenPaterson @Birmo Optus's problem, not the taxpayer.