Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 11/29/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • coughinstuff Unkle Cough Cough XY GT (C)HO (@coughinstuff) reported

    @OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.

  • Maniacdog Andrew Mansfield (@Maniacdog) reported

    @Optus As a leaving customer I just want you to know for 7 years you guys were ok. But the last 7 weeks have been terrible. I’m sitting here at your store trying to return 2 fetch boxes you don’t know I have and have just been ignored for 20 mins.

  • coughinstuff Unkle Cough Cough XY GT (C)HO (@coughinstuff) reported

    @OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.

  • david_dalley 😷🚒💧🐀 any.day.of.the.week😒 David (@david_dalley) reported

    @selina2twt U are not expecting too much. I had an OPTUS outage 3 days ago. Optus booked NBN person to turn up between 1pm & 5pm yesterday. They NEVER appeared. Then after complaining to OPTUS was told they would chase up NBN & get back to me in 24 hrs. STILL WAITING.

  • byoukitty yan 叶 ଘ(੭*ˊᵕˋ)੭* ੈ♡‧₊˚ (@byoukitty) reported

    everyones internet is down another great day to make fun of optus users

  • rafi010187 rafi (@rafi010187) reported

    @optus your network coverage is an embarrassment ! Am over this !

  • coughinstuff Unkle Cough Cough XY GT (C)HO (@coughinstuff) reported

    @OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.

  • lachlanbjensen Lachlan Buur-Jensen (@lachlanbjensen) reported

    Business Units (3/18) 2. Consumer & Business – retail service provider (RSP) of broadband and voice services to homes and businesses. Similar to Aussie Broadband, Telstra or Optus retail plans. Lower margin and high competition.

  • jacshel99 jss (@jacshel99) reported

    @Optus @albanianhaircut You realise this is not good service to bump to a different device.,it should work on all devices

  • BillyMaaarrks That guy (@BillyMaaarrks) reported

    @JoelDTD I might have terrible service everywhere, but at least Optus gave me a good plan 👌🙃