Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 49 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray Finkle (@itsrayfinkle) reported 6 minutes ago

  AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

• 
  James One 😷 (@james00000001) reported 7 minutes ago

  @jilldlovinglife @Dempsey57Jackie Yeah seems to be no correlation to carrier, not an Optus problem

• 
  Greg Carver (@GregCarver39264) reported 10 minutes ago

  @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

• 
  TheBlackRaven (@DanishDayle) reported 10 minutes ago

  @GraemeEtt If it's being sent via Telstra or Optus god help us.

• 
  🐟 (@mwupfront) reported 12 minutes ago

  @heathledgcrs i wanna come watch something at waca or optus so bad but no sports line up with my perth conventions 🥀🥀

• 
  The West Coast Beagle (@WCEBeagle) reported 15 minutes ago

  @AJG_87 @MiguelS92940618 This is where I’m at. Looking at yesterday alone we had the personnel on park to beat Richmond. Can blame poor kicking but it was the same against Port & North at Optus. We have gone backwards post bye If we have the personnel then for me it’s the coaching staff that are failing

• 
  dick_taylor (@dick_taylor) reported 15 minutes ago

  @VoteLewko On my mates farm in the coast they have redundancy (Starlink) & anothet mate who runs ASIC’s infrastructure says they have always had both Telstra & Optus to try & avoid over reliance on a single network. So if farmers & some federal bureaucrats know this why don’t Victoria’s?🤡

• 
  Mark Symons (@SymonsYahoo) reported 20 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Andrew (@Aussies_1st) reported 24 minutes ago

  Why is it the USA can communicate with a space ship circulating the moon but Australia has such a hard job communicating with a ******* train just around the corner.. Because of this useless waste of space Anita Wells…. WHY is Australia STILL relying on just a single network for the train networks and 000 and a host of so many essential infrastructure ?? WHY hasn’t our government, especially after the Optus outages just changed the laws to the filthy rich telecommunications companies that they have to combine both networks together for things of major importance to the running of the country ?? 000 and train networks. You want a communications licence… fix the bloody thing so at least BOTH Telstra and Optus are both responsible for the safety of Australia and every Australian.. @AngusTaylorMP @PaulineHansonOz

• 
  Evans Electric (@tsport100) reported 26 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵