Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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tomascl
(@tomascl) reported
5g is not working again in Richmond, VIC @Optus
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Isabel Thomson-Officer
(@missizzyofficer) reported
@catch_89 @Optus Those damn sharks nibbling at the cables! You're right it's actually the worst.
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Zero Tachikoma
(@MachineLordZero) reported
I'm tired, I want to go to bed. Optus support sends me a message claiming their new agent is reading the conversation to understand what is happening. Then the agent asks questions that show they've no idea. Telstra support goes the other way and simply doesn't respond.
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Kath
(@Kathblue) reported
@Optus Thanks. There is an outage listed.
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Damian Harris
(@DamianHarris666) reported
@Optus Yes. Tried that. Even changed my iPhone and upgraded as thought that was the problem. I can literally be sitting in my home office and have no service. Happy for a technician to visit.
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Dominic Welman
(@DomWelman) reported
@Optus is it possible to get some form of continuing customer discount? After talking to sales reps online seems it’s only possible if I take a new number - which literally means it’s cheaper and easier for me to leave Optus....doesn’t make sense when I went to spend >$200/month!
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Optus
(@Optus) reported
@newjerseydamo That's rather odd Damo, I have just tested out my own Optus App and have managed to get through with no issues. If you could please make sure you have the latest version as well updated i0s, this should get you through. Give those a shot and see how you go -Quade
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Greg Blue
(@gjblue) reported
@ASheridanOptus Hi Andrew, as a very frustrated optus customer for over 20 years, how do I find out why, when I can see a tower from my home, my mobile signal is so poor, and my optus customer service cannot help me.
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Lucie 'just wear the f***ing mask' Bee
(@theluciebee) reported
@ozcjr @Rachel_Organa So we can't get NBN here. South Brisbane/West End fibre situation is a bit of a **** show. We've been on 4G Broadband with Optus. Speeds have been a bit shifty but lately ATROCIOUS & tech support at Optus pretty much just told us to tap out.