Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 11/08/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tomcockk bailey (@tomcockk) reported

    I was gonna pay off my slightly overdue phone bill but the Optus app is down @Optus please forgive me

  • DaveyHugs Davey Hugs (@DaveyHugs) reported

    @Optus Thanks Jono. The replay said it was 2 hrs 10 mins....but when I clicked on it, it only lasted 59 minutes. Have you had the issue before? I haven't (been a customer for 2 years)

  • CranmoreFarming Kristin Lefroy (@CranmoreFarming) reported

    @TracyLefroy @Telstra @Optus your both as bad as each other 🤬🤬🤬

  • DaleKerr . (@DaleKerr) reported

    @ShazzaCook @chelsea_hetho I was with Optus prior to 2009, then became a 3 Mobile customer that year when I bought my first iPhone. I was very happy with 3 Mobile ... until the Voda merge. I became so frustrated I eventually went to Telstra. Costly sure but the coverage was infinitely better.

  • MrMagoo789 Rachael Campbell (@MrMagoo789) reported

    @Optus @TheRedMarn I am having a similar issue.

  • GhostPolls Ghost (@GhostPolls) reported

    @SamDavi99667843 My PDF to Centrelink won't open- Scomo My Service NSW vouchers are not accepted-Scomo My Optus service always seems to be out when I need to use Apple Pay. Scomo My voice print with ATO is not accepting. Scomo Why does my car always need fixing?Scomo

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus I’m now well into my 4th day of no service on my @Optus NBN connection! So unbelievably frustrating! Only got a promise of an “investigation” so far! When will the problem be fixed?

  • iabanon Oh for crying out loud! (legitimate blue tick) (@iabanon) reported

    @voiceofste @Optus This isn't for me. We already have Optus. This is fo rmy dad with dementia. Not gonna bore you all with details of issues. Suffice it to say they have left my father with dementia without phone for two weeks and I cannot cancel them, but they won't install. Etc bullshit.

  • Optus Optus (@Optus) reported

    @DeanCal Optus Sport will only support up to 720p Dean. If you are streaming poor quality below 720p, feel free to send us a DM and we can run some checks for you. George

  • TedGrey8 Ted Grey (@TedGrey8) reported

    @VodafoneAU Just switched optus its the following morning and I still have no service.