Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 43 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewie (@stewiexgreen) reported 5 minutes ago

  @Optus My current internet sometimes struggles to stream video. Giving me worse internet for cheaper doesn’t sound like a great solution.

• 
  Warren (@Wazzels5) reported 6 minutes ago

  @Optus gee what an awful service, been a customer for 24 years and I’m about to leave just because your business wont let me pay manually like i have for 24 years. Just awful. Not once have i asked for anything. Where is the loyalty to loyal customers??

• 
  Alexey Butov (@AlexeyButovMP) reported 10 minutes ago

  @Optus @maxxthum Can you also stopped getting hacked while you’re at it and fix 000?

• 
  glitch_sun (@glitchsun_) reported 15 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Dave Jones (@eevblog) reported 18 minutes ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  Raymond McKeown (@RaymondKeown3) reported 20 minutes ago

  @Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.

• 
  itsmevjnk (@itsmevjnk_alt) reported 22 minutes ago

  @maxxthum (But like Optus is just as bad anyway, I can barely get a signal on the XPT outside of stations)

• 
  GamblingonLife (@highstakesbet) reported 25 minutes ago

  @Optus Congratulations @Optus your incompetence has led me to @amaysimAU which are far far cheaper! You just lost a 30+ year customer. Well done 🤡 #auspol

• 
  Francis McF (@FrancisMcF1O) reported 28 minutes ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  _jbw41 (@jbw411) reported 29 minutes ago

  Contender for worst advantage call of all time at Optus