Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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LaPusso
(@Originfnn) reported
@bazmorganzx BROOOOOO @Optus IM SUEING UR *** WTF IS THIS BULLSHIT
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Caz (@Carolyn@aus.social)
(@Cazarellee) reported
The contract for my internet service expires next month. Guess what I got in the post today. Offers from three other providers, arriving at the same time. The timing makes me suspect data sharing. Unless @Optus can tell me how else this has occurred.
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Mark Tarrant
(@MarkEquestrian) reported
from
Central Coast, State of New South Wales
@Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL
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Ansel Dsouza
(@Ansel43678544) reported
@Optus really really poor Customer Service, I can't believe what a customer has to go through to get something really basic done. Your agents that are managing the chat are ridiculous.
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daveshearer
(@daveshearer) reported
@Optus Surely when ‘my call is so important to you’ and I’ve called three times, you have my complaints about your rude staff on file.
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Angus the rocks Atkinson
(@Angus_Atkinson1) reported
Once again Optus is joining in the no service for the bush contest! Not sure what I have done to deserve extremely unreliable internet, one day it’s ok, the next day nothing. Optus have advised me that the problem won’t be fixed for sometime, now that’s service!
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Baz
(@bazmorganzx) reported
Why’s my service been completely off for 20 mins Optus LMFAOOOOO
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daveshearer
(@daveshearer) reported
Hey @Optus , your reputation is in tatters already, but your customer service is beyond appalling. Still waiting for you to return my calls after over an hour and a half of waiting. 10 days late! Jokers.
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Graeme
(@Gr0di) reported
@StuddertNatalie The rest of my family use Amaysim. Optus network, so same coverage but cheaper. My kids' data allowance has accrued to over 1TB each and they're unlikely to ever make a dent in that.
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Jess Miller
(@jessmillerxiii) reported
@Telstra we have been without service for 6 days straight. At least 10 phone calls and 4 separate Telstra app conversations. Have all resulted in the same sentence “ur case manager will call within 24 hours.” But we haven’t heard back once. @Optus is looking good even with hacks