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Optus Outage Report in Hat Head, Kempsey, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 39% Internet (39%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott
    Heather Scott (@drhascott) reported from Hat Head, New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsCoolGuyAu
    Lachie (ItsCoolGuy) (@ItsCoolGuyAu) reported

    @Optus @E_MAN_10 The servers are down

  • BouliJimbo
    Jimbo.bouli 🇬🇷🇾🇪 (@BouliJimbo) reported

    Ummm has Optus Sport **** itself?

  • Chelsea1902
    John cooper (@Chelsea1902) reported

    Foxtel is far too expensive, Swamped with Advertising Poor value for money The more suitable are Netflix Disney Plus BritBox , Acorn Optus Sports APP. & ESPN

  • brentsheriff
    A Load of BS (@brentsheriff) reported

    @ShamusJon Haha I would except I'm convinced this is actually a hardware issue and not an Optus issue, but I have to go through the motions before going back to Apple

  • EmilyGo_VO
    EmilyGo VO ➡️ Home Studio Ready (@EmilyGo_VO) reported

    So my solution to deal with my current no internet problem (THANKS TPG AND NBN) is I upgraded my phone plan with Optus to 500BG a month. Now my computer and Xbox run via my phone hotspot. Yeah.

  • BigV2011WCE
    Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, Western Australia

    Carnage in the Derby. Never play a preseason derby at Optus again #AFL2021

  • DaleKerr
    . (@DaleKerr) reported

    @Mancini__91 @SydneyEditor @OptusSport I don't have any issues with Kayo sports. Watching the Madrid derby earlier today, no streaming issues. Optus Sport does not have a good track record with their service. Either they improve or they will lose the EPL to a competitor that can guarantee better service.

  • PetaKate
    Peta Wilton (@PetaKate) reported

    @Optus 3/3 Lastly, when I login into my Optus account it says my data is shared data? How can that be as I don’t share/use this data on any other device nor do I have any family members on my plan? Thank you.

  • saisanasp
    Peter Saisanas (@saisanasp) reported

    Anyone else having trouble with Optus Sport?

  • HampsonJustine
    cunning stunt🇦🇺🇺🇸🖖😷🌊🍑🐙 (@HampsonJustine) reported

    @Optus From the beginning (about four months ago) til today, I have had a terrible time with this company. I will be going back to Vodafone as soon as I am able to. There isn't enough room in a tweet to discuss many issues.