Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/29/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ronak_pij Ronak Patel (@ronak_pij) reported

    @Optus One more feedback - the customer service is customer screwing department... man o man they are ruthless

  • PierroRocher91 Pierre (@PierroRocher91) reported

    @JonDT96 Or you can have Optus Sport for free if you know anybody who is with Optus for their home/internet/mobile plan. Paramount plus platform will hopefully get better, Optus was also **** when it first started. The rewind feature should be standard. 8.99 is cheap though.

  • kontrary_grace 🎭🌾KG⚖️🕊️🏵️🎨🐾... (@kontrary_grace) reported

    Can't even get into bank online bet Optus won't reimburse for all of this greedy as hell don't have problem with grabbing payments... Vodafone so different to that!!!??????

  • nifmus Steve K (@nifmus) reported

    @Optus Sarah, customers should not have to DM you for a list of supported devices. This should be publicly visible with any media that goes out stating the 1080p support is restricted. Secondly, testing via another internet connection is not a solution, you must understand this.

  • nifmus Steve K (@nifmus) reported

    @Optus @wswnick Are these the same devices that can play your 1080p highlights packages uploaded to YouTube just fine but can’t play 1080p in the Optus app itself? So it’s the device that’s the problem and not the service or the app? Ok, got it.

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    @Optus could you please not send receipts via SMS to my smartphone at 11pm. Most people are asleep then and it is really, really rude. As a communication rule, I won’t contact anyone after 8.30pm at night.

  • xOneOfTheFew xOneOfThe.Few (@xOneOfTheFew) reported

    @Adrienliechti @Optus This is shocking. Blatant false advertising. I'm going to pursue them over this. Bad enough they have a monopoly over the rights but they cannot just promise that (for extra charge) and not deliver. Also bait and switch to boot.

  • SMcCnnll1973 ShaunMcC1973 (@SMcCnnll1973) reported

    An awful lot of bollock related ads at half time on the Spurs feed on Optus Sport. Shaving them, and pants with additional pouches to cup the cajones. Half time should be outlawed.

  • Optus Optus (@Optus) reported

    @BoomerDea We're sorry to hear about the issues with your stream. Could you confirm via DM if you're watching over the Optus Sport app or website? Has re-installing the app or trying a different browser helped? Sarah

  • HainsworthLucas Lucas Hainsworth (@HainsworthLucas) reported

    @neilgregan Optus does not show it for free, it is a paid service, it’s just that when they have too many people watching, the authentication server shits the bed and they have to let everyone watch. It happens every time there is huge demand. World Cup is the same