Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 57 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Anders (@Jet_Anders) reported 3 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 4 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  Brendan Kelly (@brendan_kelly9) reported 5 minutes ago

  @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

• 
  Optus (@Optus) reported 7 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  THE Purple Herring (@PurpleHerring1) reported 8 minutes ago

  God the Optus turf is crap

• 
  Ross Vallance (@ross_vallance) reported 13 minutes ago

  @blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.

• 
  Fantasy H2H (@Fantasy_H2H) reported 14 minutes ago

  @kent_hodder @BurgerBoys08 It's not just WC, it's Optus... OS Whitfield 59 OS Zorko 54 OS Roberts 78 OS Mills 75 Rnd 11 Houston had 43 against WC. JD 73, IQ 71, JH 65... OS is his third worst ground and WC are his 4th worst team to play against. Houston at OS 2025, 52 2023, 66 2022, 47 I dunno 🤷

• 
  Jonathan Wilson (@jfwfreo) reported 16 minutes ago

  @diana_murphy613 Thankfully in Australia we have competition. I can get internet service from Telstra, TPG, Optus, Aussie Broadband and others.

• 
  Andry Dina (@andrydina7) reported 18 minutes ago

  Everyone leaves Cursor for refactors. They lose the 3x speed. One founder shipped $12k MRR in nine days using only Cursor + Grok 4.6. Daily Workflow starts inside the file. Open the file inside Cursor. Feed the exact three-line Prompt Patterns straight to inline Grok. Rewrite only the current sentence before moving on. Most still paste stack traces into ChatGPT and kill the flow. That alone eats 30% of refactor time. Grok 4.6 beats Claude Optus on large refactors because you never exit the codebase. Counterintuitive tip: stay sentence-by-sentence instead of dumping the whole function. What slowed your last refactor most?

• 
  Mike (@Mike85052500) reported 18 minutes ago

  @nostalgiafkninc Clearly an Optus customer