Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/23/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SEggminder Steve Rogers- I see entitled people (@SEggminder) reported

    In dealing with Optus over data breach, they have been corresponding with us via phone calls & texts. We get a text in the same thread saying our case is closed & to click on link. Ring Optus who cannot confirm or deny they sent it What the actual **** @Optus #OptusHack #auspol

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @RealNickHodge @Dannyjboom Most private “blockchains” copy the data into a DB for speed and leave the “blockchain” as the audit record. So really blockchain replaces just that functionality that exists in an SQL do and doesn’t do it that well. But again, with Optus issue, a diff DB wouldn’t have changed it

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    @themathendo As a long term @Optus customer affected by "Breach" I smell a class action in the wind. My smartphone has better security. Optus employees now won't do anything over their chat line, they refer you to a store in person.

  • jedro_ jedro (@jedro_) reported

    @TheCynicalHun @SWF_946 It has data from previous breaches. Nothing from the Optus breach. It won't help with finding out of you're affected by the Optus breach.

  • rajbandi Raj Bandi (@rajbandi) reported

    @Jeremy_Kirk I was Optus customer for many years. I knew it something wrong with their data access and changed provider recently. How stupid it was to expose api without proper credentials and store them as clear data and easily queryable. Also no api limits enforced.

  • songstargame I Stand With Ukraine -packadayolives (@songstargame) reported

    @googledownunder The only time I've had an issue online is when my data has been hacked because a company has poor cyber hygiene. Maybe make sure you're 100% secure, help out @optus and then hit up other companies

  • itssimonleetwo Simon is Super Hydrated (@itssimonleetwo) reported

    @Optus frustrated with your chat service, spoke to a rep this afternoon to change an order I placed and have been told I can’t change or edit any order unless it’s in store. When I asked to cancel the order completely as I can’t get to the store that can’t even be done? Help plz

  • mark_la_cava Mark La Cava 🇱🇻 🇮🇹🇦🇺 (@mark_la_cava) reported

    @Jeremy_Kirk If Optus has exposed an unauthenticated endpoint and this has passed their cybersecurity sign off and security posture this is a serious issue for any company.

  • WonderfulDay01 Aust SARS2: 43,820 cases (last week). 220 dead. (@WonderfulDay01) reported

    @zinifax @vogrady2132 @9NewsMelb MSM looking after one of their big advertisers. Feel sorry for every Optus customer.

  • bazscott Baz Scott (@bazscott) reported

    @fletch371 @Optus Sad = criminal. A breach in such a stupid fashion should result in fines so harsh it sinks the company. Strong deterrent is the only way these companies will take their obligations seriously.