Optus Outage Report in Hat Head, Kempsey, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Optus
Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Valerie Therese ☕️ 🍪
(@ValerieTherese1) reported
7 DAYS WITH @Optus NBN!! Second technician scheduled for today is "on hold" because of some imaginary outage.
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Robert Reid
(@GoliardRAR) reported
I have been trying to get @Optus to fix a problem for 5 days. Even their NBN technician 4 days ago said it was a modem problem. Because my contact has been away my problem can’t be fixed until she returns, if ever. Most recent staffer lied saying she would get back in 15 minutes.
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𝐁𝐚𝐜𝐤𝐬𝐭𝐚𝐠𝐞 𝐏𝐚𝐬𝐬
(@stevepass) reported
@_chrislala @Optus Damn. I hope you hear good news soon.
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Tori 🌻
(@TrizzyTori) reported
Anyone with Optus having problems? My phone keeps saying sos only… but it’s only been an issue today
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Valerie Therese ☕️ 🍪
(@ValerieTherese1) reported
@w00kiee77 @Optus Yeah i've send them a complaint already. Might need to chase that up.
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Dexii
(@DexiiV2) reported
@Tekmarrr @Optus im experiencing issues
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Demon King of Blind Distrust
(@clothedvillainy) reported
Another great day of @Optus sending text messages and e-mails saying my bill is overdue… but the website is, once again, entirely broken. Optus thinks the solution is for me to hand over more private information to store in their rickety website… So that’s a big no.
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AAA Automotive
(@AAAAuto655) reported
We are available on mobile only due to the failures of @optus and their bad service for small businesses. Mobile is available 0402254748 for Andrew if needed
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Valerie Therese ☕️ 🍪
(@ValerieTherese1) reported
@kbrspace This is BS!! I've been 7 days without any @Optus NBN!! Contacted at least 15 people, and you still can't provide me with an answer or a solution!! Technician that was scheduled today DID NOT COME! Nobody can give me an answer.
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DennisMWilliams
(@LocalNews4051) reported
Not happy @Optus outage and no warning … and this is to go on for weeks !!! You are kidding!