Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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stranger
(@strangerous10) reported
@lilredandy It’s 100% Optus (+ hacker’s) fault. Government can’t help a company that doesn’t want to spend money to upgrade its cyber security.
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RickyC77
(@rickyfromCB) reported
@cameronwilson I got the same. Haven’t been an Optus customer for more than a decade.
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Brett Debritz
(@debritz) reported
I'm an Optus customer and I don't want a new passport. It was enough hassle getting the one I have. And, as I've noted before, everywhere I've travelled, hotel staff and foreign governments have taken photocopies of my actual passport -- more useful to fraudsters than a number.
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End Murdoch Corruption
(@timemonkey9) reported
@mjrowland68 @BreakfastNews I called them yesterday and their security experts tried to tell me Optus never sent the email to me last Friday. The conversation left me feeling even more insecure about the whole situation
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rachelv
(@vrachelv9) reported
@CharlieHorseToy I got this email last night. The worst part - I’ve never been a direct Optus customer. Kids used to have coles prepaid mobile (which uses optus)
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Blind Trust no Blind Faith
(@NoFixedAddress) reported
@SenPaterson @Birmo Smaller Telcos like Amaysim use the Optus network. Is their held data breached?
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Service NSW
(@ServiceNSW) reported
@Not_Fred_Nerk Hi @Not_Fred_Nerk, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2
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janere too
(@42violetta) reported
@wobwong @favfavalore Are you a tenant ? Hire a car ? Your 100 points of ID is sitting in someone’s filing cabinet or poorly protected office pc …the Optus problem is canary in coal mine stuff .
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ꕥNekoꕥ
(@miss_neko_nadi) reported
@AnnastaciaMP Just called @TMRQld the recording said you have to visit a service center with the email your received from @Optus for proof.
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🎆Another Smith🎆
(@NoLongerVerbose) reported
I asked does this mean if I get a new phone and new contract there are no fees? "Yes" was the response. I told them, great I'm going to Telstra. I left due to that poor customer experience. Did I just get an email from Optus? Yes. #optusbreach 3/3