Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 41 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben 🇺🇦🇦🇺🚴 (@thecattery) reported 9 minutes ago

  @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

• 
  Flarestar (@Druagamaniac) reported 11 minutes ago

  @FranMooMoo i'll admit to not knowing much about how they work but will elons service be piggybacking off telstra/optus hardware like most 3rd party internet isps with broadband or will it be his own towers/whatever

• 
  Hut (@104hutsona) reported 13 minutes ago

  @michaelje @Teh_Jkr @Optus If their data usage is not increasing they do not cost more to service they cost almost nothing

• 
  Joanne Jones (@JoanneJ37319580) reported 13 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  JoshO (@Joshffs72) reported 16 minutes ago

  After signing up with the @Optus deal through flybuys on May 25 I was told there was a technical error on their side, and that they couldn't process my order until July 1? I have never had a more incompetent, pathetic and disgraceful experience.

• 
  Murray (@MyNameIsMurray) reported 18 minutes ago

  @Starlink And while Optus and Vodafone service this area - proving how much Telstra really sucks - they both lose signal only several kilometers further out of the CBD, meaning that they also suck. These are the only three networks here. All other carriers buy access from these three.

• 
  Digger Deegs 🎸🤘🐮🚀 (@diggerdeegs) reported 19 minutes ago

  @FranMooMoo I’m on Optus so needless to say I would switch too. They are crap.

• 
  FixTechStuff 🛠️ (@FixTechStuff1) reported 22 minutes ago

  @Headspinner496 @missrobinson Yeah, not ideal. Still cheaper than Optus I believe. I don’t have any problems with speed because I only have 4G out here and it’s horrendous. My Optus mobile broadband is even worse, falls over at peak times but phone internet still works.

• 
  Murray (@MyNameIsMurray) reported 23 minutes ago

  I read an article suggesting that @Starlink could come to Australia as a phone service. Oh, I hope it's real. Telstra utterly sucks, has massive blackspots everywhere, is ludicrously expensive, and has terrible customer service. Optus & Vodafone are worse. We need competition.

• 
  Kovac's (@YellowKovac) reported 23 minutes ago

  @Teh_Jkr @Optus I spent 2 hours taking to support to get the intro deals they have to save 30 bucks, but it's still insane how expensive it is when I don't need more data, especially since I lose reception in Melbourne