Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/11/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AAAAuto655 AAA Automotive (@AAAAuto655) reported

    @Optus have not supported my small business through the hardest time I have experienced in over 50 yrs over running a business. All we want is for our diversion to work without failure for customer support 100% 24/7. This is what we offer, why can't you #optus #verypoorservice

  • conorsadventure Conor (@conorsadventure) reported

    @colonelhogans I never liked that Morrison fella. I hope the Optus stadium crowd boo their lungs out.

  • Bails_Bboy Blake Bailey (@Bails_Bboy) reported

    @Optus And yet still....Optus can’t solve a simple NBN issue that has kept us offline for over a week at home and now dragging your feet and asking us to take time out of our days/off work/cost us financially to stay home and be present for tech. #worstcustomerserviceever #goelsewhere

  • P_bogan Sir Peter the Bogan (@P_bogan) reported

    Morrison is going to the footy at #Perth Optus Stadium on Friday night. The Eagles supporters are the biggest BOO...ERS in the land. Please Boo the **** out of him. #auspol

  • Bails_Bboy Blake Bailey (@Bails_Bboy) reported

    @Optus No misunderstanding on this end Casey, just crap customer service, no care factor, big company that doesn’t care about customers only profits and from what I have experienced Optus keeps gas lighting me. Got it 👍🏼

  • Wadey65296662 Wadey (@Wadey65296662) reported

    @Property365247 My power was out all yesterday, to top it off optus was fixing the wifi network.

  • drew_keychange DrewTooTheNoo 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐀🐁 (@drew_keychange) reported

    @TickHogan @MarcTennant I have very borderline mobile. 3G voice only works against the northern window and only with Telstra. 4G Data I have a small antenna and the tower is nearly 40kms over hilly country....I get 30+mbps down and 12+ mbps upload with Optus. On a 500gb per month plan $68.

  • RupertGrumpGeek Reynauld Adsett (@RupertGrumpGeek) reported

    @Optus Nothing on the network outage page. But my broadband is now below 1.5Mbps.

  • wamdogg wamdog (@wamdogg) reported

    @Optus yo my internet doesnt work

  • sbavz_ SB (@sbavz_) reported

    Idk if anyone is having problems with Optus but I’ll go another day without service than reset my phone. 😫