Optus Outage Report in Hat Head, Kempsey, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (63%)

2. 

   Phone (15%)

3. 

   Wi-fi (9%)

4. 

   E-mail (8%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• Heather Scott (@drhascott) reported 40 minutes ago from Hat Head, State of New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Tony Lomas (@TonyLomas) reported 6 minutes ago

  I’m both an Optus and Medibank customer. Just so everyone knows: Re Optus: my account fees are completely up to date. Re Medibank: I was hospitalised in my 20’s for kidney stones, and I should go to the dentist more often. Also, fees up to date… #Optus #Medibank

• Rowdy Rebel (@RowdyRe80996794) reported 7 minutes ago

  @TessPlease2010 After all the Optus/Medicare crap that went down like a bag of sick this past fortnight in Oz, I would say: DO NOT RECOMMEND!

• Stacey 🇵🇸🇺🇦 (@StaceySparrow10) reported 9 minutes ago from Adelaide, State of South Australia

  @Kanga561 Majority of my details have changed since then luckily but it's bloody stressful isn't it. I hope you don't get too much trouble from it. It's absolutely bullshit. I had it happen with optus, now this. It's beyond a joke.

• John Cas (@moresunshine_1) reported 9 minutes ago

  @JarniBlakkarly @choiceaustralia Optus is a better option in terms of support they provided - they at least provided equifax. Medibanks reply however is deplorable and the data they have let is is so much worse. “Here are a few support services if you get hacked, Byeeee!” MB should be doing similar. 1/

• A word or 2 (@a_word_or_2) reported 14 minutes ago

  @nyunggai Involved in Optus and Medibank hack. A drivers licence involved in a hack can cause all sorts of problems for the holder. What sort of information will you require on your 'Australia Card' and how will it be stored and protected. A surveillance card to leave us more at risk.

• Kate Dennehy (@KateDennehy2) reported 15 minutes ago

  Have you tried to get onto #Optus or #Telstra help through a phone recently? Both are totally hopeless. It seems they hate using phones these days so offer a 30 minute wait to put you off or try to send you to their app. Yet another ‘service’ that should be privatised. #auspol

• Reynardo the Fox (@Reynardo_red) reported 17 minutes ago

  Dear @optus. Please ask your CEO to have a talk to the head of Microsoft to ask them to stop blocking your emails from the Optusnet domain. It's causing me all sorts of issues, and I may have to leave you if it goes on much longer.

• A word or 2 (@a_word_or_2) reported 17 minutes ago

  @ThomasSowell Involved in Optus and Medibank hack. A drivers licence involved in a hack can cause all sorts of problems for the holder. What sort of information will you require on your 'Australia Card' and how will it be stored and protected. A surveillance card to leave us more at risk.

• Tracey-Lee Bollard (@TraceyBollard) reported 18 minutes ago

  @chelsea_hetho My poor mother has had both medibank and optus and hasn’t been a customer for years.

• Mjl537 (@Mjl5371) reported 19 minutes ago

  @PaulBongiorno @MarkDreyfusKCMP Nsw icac and Gladys B outcome ?????? When ?????? Optus tell us what happened ?????? Medibank same. ????? Stand ******** up and be honest