Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/25/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • glensavill glen savill (@glensavill) reported

    @abc @PeterDutton_MP So mate your frothing at the mouth about the Optus hack . Bet you can't wait to blame China or Putin . You getting all excited and worked up wanting to blame a BAD government how about you look in the mirror mate

  • SeaTomdee Tomasdee (@SeaTomdee) reported

    @Optus @RunnerSA18 This is the world we're in, but - i'm an former customer of Optus. Why do you even RETAIN (sensitive?) information of ex-customers?!!!

  • steleki255 Stephen Teleki (@steleki255) reported

    @TheProselytiser @KatherineDeves_ @SkyNewsAust I’m also an Optus customer. This was bound to happen, all this info is unwarranted

  • adrianpenguin1 aidswidjaja (@adrianpenguin1) reported

    Looking through the Optus hack, that is a massive oof. But why isn't **** and test network separated? Even my baokao has seperate **** and test dbs lmao and none of it is critical. And how do you accidentally expose an API? Permissions? Network segmentation? Firewalls?! Ugh

  • JR_Smtith JR-Smith (@JR_Smtith) reported

    @Mephiston @Optus @DavidJay_AU That’s not relevant. If I get your bank details and your person information I don’t need a stupid password to get access to your bank account

  • NickMonkey42 Moooooooooooo (@NickMonkey42) reported

    @Brocklesnitch Just got the exact same email. Some advice on what to do now would be good, or what ******** Optus are going to compensate everyone with..

  • TheProselytiser Proselytiser (@TheProselytiser) reported

    @steleki255 @KatherineDeves_ @SkyNewsAust I've always been bemused by the insistence on gathering info such as birth dates. People can be "ID'd" over the phone by a series of general questions (eg fave song, first job etc etc). I'm an Optus customer & I'm mortified by the data breach.

  • KafkaVoltaire Candide (@KafkaVoltaire) reported

    To be clear: @Optus data breach was made far worse by: Not having a clear, well communicated response to customers & to their frontline staff & by a CEO who basically said: ~You are on your own watch out for ID fraud, change your ID docs ~It is everyone's problem #auspol

  • prafxis raf (@prafxis) reported

    Love trying to login to Optus to change my password and it still does that thing where it downloads an "authorize" file instead

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    @ACTINOSProject @RossFloate @Optus Insouciance is the perfect description. Now they're blaming the breach on a systems programmer where the lack of multi layer security is the problem. High level heads need to roll 🙆