Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/04/2026 15:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeniseTwigger Denise Twigger (@DeniseTwigger) reported

    Tell me @Telstra why I have a second business account which is an exact replica of my main account yet when I asked your business team why this happened and for it to disappear back in the crevice it crawled out from it has become my issue???? WTAF?? Optus vs Telstra both ****

  • TheDrunkAstro TheDrunkAstronomer (@TheDrunkAstro) reported

    @officialzilf Thanks Optus, but no thanks. Locals here are having connection issues with Optus this morning...... Why would anyone pay their bill given what's happening

  • jenfrahm Dr Jen Frahm (@jenfrahm) reported

    @kylielewis No - we were using zoom, but yesterday client site couldn’t use teams. Notifications from internet providers yesterday on network upgrades (blaming Optus hack). Wasn’t just me - others struggling to access as well. We’ve been very lucky so far, rare event

  • Shazbottomus Neuroqueer Slushie (@Shazbottomus) reported

    My birthday wish is for other telcos to start throwing shade at Optus Given how much I'm overcharged as a Telstra customer I feel that they can give me at least ONE tweet poking some fun.

  • jimmywill Jimmy (@jimmywill) reported

    @optus Your new billing system is a joke. I recently traded up a device but due to an error on your side you are charging me the full device amount. I contacted cust service and was told I have to wait until my bill is generated because you cant see this charge (1/2)

  • boards_john John Boards 🏌️ 😷 💉x4 (@boards_john) reported

    @Biggy1883 Why did Optus have Medicare records in 1st place? That people need 100 points?? to be a customer reeks of large corporations mining personal details they have no need of. Invasion of privacy via back door. FFS, it's just a ph company! Legislation needed to curb the bs.

  • DownUnder_Dude DownUnder (@DownUnder_Dude) reported

    Optus should do the following. Pay all costs incurred by customers to mitigate Free iPhone14 Pro for people who had all info breached. Free iPhone14 for people who had some info breached. Free 1 year broadband/mobile service for a year to all breached. #OptusDataBreach #Optus

  • ijc08 Save our planet (@ijc08) reported

    @AnnastaciaMP @mackaysuzie @TMRQld Be sure to claim it from Optus. It's not fair that taxpayer money is used to help a billionaire corporations. #auspol #qldpol

  • GLComputing Mike Lazarus 👹 (@GLComputing) reported

    @AusGroucho @Optus They used to have to keep all customer data for a minimum of seven years... This might be longer since the new metadata laws.

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported

    @favfavalore Optus. They tried to destroy Brisbane in the 90s with a rollout of hideous lines hanging low and causing losses of trees. BCC couldnt stop them. Complaint didnt stop them. Their ugly boxes, now defunct,adorn the walls of unit blocks. Now this!