Optus Outage Report in Hat Head, Kempsey, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (64%)
-
Phone (14%)
-
E-mail (8%)
-
Wi-fi (8%)
-
Total Blackout (5%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
-
Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Catherine Lawrance
(@Lawrancedece) reported
@cathywilcox1 @Optus I highly recommend Boost mobile. Here I am in very remote Newman in northern WA and because Boost link to Telstra infrastructure, i get good coverage. $300/yr for unlimited calls and 250G data (which I need for my work). No links to the business just a happy customer.
-
Linda Thackeray
(@Scribe31oz) reported
@Optus Hi Optus, my nbn modem is flashing red...is it an outage or the box?
-
greg
(@elizabeth_BBC) reported
@AuJennymBrown @Telstra Just cancel and go to Optus
-
Raymond Miles
(@raymond_miles) reported
@cathywilcox1 @Optus Just moved from Telstra to Optus because of terrible customer service from T. Today I couldn't enter a store because I didn't have the bars/ coverage to sign in with the govt Covid app. Love a duopoly.
-
Dovy
(@DovyCornerford) reported
OH MY GOD! Trying to get some help from anyone @optus is absolutely hell.
-
greg
(@elizabeth_BBC) reported
@Telstra @Aussietranstara Hi had the same problem when I was with @Telstra and as soon as I left them and joined Optus it fixed everything. Best decision ever to leave Telstra
-
Adam Williams
(@adamjonwilliams) reported
Optus is having issues today - which is having a knock on effect with TPG who seem to be shoving everything down their telstra link, so seeing degraded performance from these networks to @binarylane - my working theory anyway :)
-
Brittany Lee
(@brit0193) reported
@Optus been on live chat for over 12 hours to 6 people today and they cant cancel my plan or credit me an overcharged amount. What's going on over there? You okay?
-
Andrea Chagas
(@andrealchagas) reported
@Optus please ask your “call centre partners” from 02 8049 2850 to stop calling trying to coerce me into giving the highest score for their crappy service when my issue has not even been resolved yet? I have had to contact you 3 times already for a simple billing issue!
-
Pam Mancell
(@MancellPam) reported
@cathywilcox1 @Optus This is why I switched providers. I couldn’t even make a call in my kitchen. I had to have the Optus technician fix my internet and he complained there was no reception. I live 8 km from the centre of Melbourne.