Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/06/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • monkeyman69_ Dexq (@monkeyman69_) reported

    @radiusfn The issue is being with Optus to begin with

  • HttpsAnnette https://www.facebook.com/annette.haridan.1 (@HttpsAnnette) reported

    @Optus No that didn't work. I wouldn't have contacted you if the most obvious process worked. 4get it. This service is as good as Telstra which means it's ****. I left Telstra bcos they were s..t. & the rest of u r now just as bad as Telstra.

  • tanudja Tanudja Gibson (@tanudja) reported

    @ParamountPlusAU Watching replay of MVC v BRI on paramount plus. Well, trying. Vision is so poor you can see double of the players and ball when they run fast. It's making me a bit nauseous. What a disgrace. It's not rocket science. Ask Optus how to do it.

  • xaitwt xai (@xaitwt) reported

    whats all this abt optus being bad? I use it and I get 5-15 ping in fn and fast loading speeds for everything else

  • thebardba The Bardba (@thebardba) reported

    @Optus @Google @OptusSport Well it works with Netflix, Amazon Prime, Paramount Plus, Foxtel GO, ABC iView etc.... The problem is solely with your your service

  • OnTheBeach_00 J (@OnTheBeach_00) reported

    @hedgeknowledge @Telstra @Optus I got a customer survey to fill in a few weeks after joining. Gave zero for everything and then they provided a priority number to call. Never got round to it and then just waited to go back to Optus!

  • fabszn fab (@fabszn) reported

    @radiusfn Yes radius Optus sucks

  • tinyandtrash jennaye 🏳️‍🌈 (@tinyandtrash) reported

    😭 my internet NBN has been so bad this past week that every stream has crashed at least 2 or more.. & it's just so disheartening to see as I try to stream, but good news - I am changing service providers from Optus to @Aussie_BB where i heard great things about! fingers crossed!

  • fabszn fab (@fabszn) reported

    @Mightyau_ Lagged out of every single game I played cause Optus is the worst internet provider

  • m1cuz m1 (@m1cuz) reported

    anyone elses optus ******* ****