Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/14/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyMaaarrks That guy (@BillyMaaarrks) reported

    @JoelDTD I might have terrible service everywhere, but at least Optus gave me a good plan 👌🙃

  • rafi010187 rafi (@rafi010187) reported

    @optus your network coverage is an embarrassment ! Am over this !

  • ChrisAgrios Chris (@ChrisAgrios) reported

    @amy_stroud Ah ok… was supposed to go to the Eagles v Buldogs at Optus Stadium on Saturday and they banned the crowed 2 hours before the game. Sucks

  • RocBSyd Rocco (@RocBSyd) reported

    @bozwhite @Elia_Santoro Optus Sport also $99 for the year if you get an annual subscription instead of $15 per month. As you said if you are an Optus customer you get Optus Sport included with your mobile and/or broadband.

  • TomRBell93 Tom RB (@TomRBell93) reported

    Optus sport profiling one of the worst drinking establishments in Melbourne

  • chriswhitewrite ChrisWhiteWrites (@chriswhitewrite) reported

    Hey @Optus why can't I send MMS? And why has it been three days of people telling me it's sorted, problem solved. Guess what - it hasn't been sorted.

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported

    @Optus Weird that when I complain about you in Twitter I get more ads promoting your service. Really couldn't think less of your company right now.

  • briochemc benoit pasquier (@briochemc) reported

    @Optus @matimage If we cannot watch the content we paid for, shouldn't you offer refunds instead of promises to fix things later?

  • byoukitty yan 叶 ଘ(੭*ˊᵕˋ)੭* ੈ♡‧₊˚ (@byoukitty) reported

    everyones internet is down another great day to make fun of optus users

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported

    Very unhappy this morning @Optus @optussport #OptusSport. For the 3rd day in a row I've had your service drop out in the final minutes of a replay game, not even live. Today last straw. Cancelling my subscription. Abysmal. #FRASUI