Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 12 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Val (@mightgetthere) reported 1 minute ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

• 
  levi ed fletcher (@levied) reported 4 minutes ago

  @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

• 
  neyssi (@PraveenRaj91110) reported 5 minutes ago

  @PrakharCSKian @Goatlism I think it was final day , WACA know for these dry pitches and there was heatwave so the pitch developed cracks,now there is no problem cuz they shifted to optus

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 6 minutes ago

  @freopics_ If you can afford it, book flights now that you can get a refund or a credit voucher for as it guarantees more travel in 2027 hehe. But, otherwise it will be great here. Down in Freo or at Optus or with friends.

• 
  Ronnie xx (@XxRonnie57409) reported 7 minutes ago

  @TaniaLe89811601 @realRick_AUS @SenstiveHearts I'm near the airport, very strong winds but a few planes still taking off. Wondering if they will cancel the Eagles game at Optus?

• 
  Peter Colbert (@PeterJColbert) reported 12 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  Samuel Nam (@thesamuelnam) reported 12 minutes ago

  @FTank Ok . I'm with Optus, but it's Amysim.. you reckon that might be the problem? I'll switch it to Optus if it means I can keep using it.

• 
  bndt (@banditkayfabe) reported 16 minutes ago

  @TheJoeySwoll No way this **** **** has made its way to you guys? This is some desperate **** in Perth who stages these things with her dad. She spams the same video at Optus Stadium thinking old people are looking at her but it’s just her dad. Don’t give it attention

• 
  Ryan Daniels (@FootyRhino) reported 16 minutes ago

  The AFL and Optus Stadium are investigating an incident involving Reuben Ginbey and a lemon. It was thrown from the crowd at Optus Stadium at the end of last Sunday’s clash between @WestCoastEagles and @essendonfc. The lemon struck Ginbey, who was unharmed, but obviously fans throwing objects - citrus or otherwise - at players is a concern. 🍋 The culprit is yet to be identified, but will likely face a ban.

• 
  Optus Help (@optus_help) reported 16 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku