Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/11/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FaerieKitteh DestKitteh ♡ (@FaerieKitteh) reported

    @Optus is there any particular reason why my local phone tower is BACK under maintenance? It's been on and off for maintenance for a year now, which sucks when I end up on H+ and not 4G.

  • MicJaiy MicJaiy (@MicJaiy) reported

    @Optus I've had enough of your crappy mobile reception. I can't believe in 2021 I still have issues I experienced when I was a teenager. Looks like I'll be moving to @Telstra again, the lesser of two evils.

  • Optus Optus (@Optus) reported

    @AMcFeeters Hey Anastasia. It's not great to hear about the poor experience you have had while using the Optus network. It's dd=finlty not an ideal situation to be in. I've made sure to mark this as necessary feedback so our relevant teams can review for future purposes (1/2)

  • JustSaying8888 JustSaying! 🦹‍♀️😈🎀🕯🌊 (@JustSaying8888) reported

    Fxcking Optus, I have 1 bar on my service. I can’t even make a fxcking phone call in an emergency. 3 days this time, last time 2 weeks 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • chairmenlive chairmen (@chairmenlive) reported

    @Tekmarrr @Optus didn't even need the ratio these mfs deleted their post so fast wtf

  • Christo22746456 Melbourne Lad (@Christo22746456) reported

    @DeanRosario The Kayo stream is awful.. continuely freezes and when compared to Optus sports it's a third world product

  • aussiewongm Marcus Wong (@aussiewongm) reported

    @baltoria @Optus It's weird how phone carriers put more emphasis on highways than commuter railways - I guess you're more likely to **** up big time and need to call 000 driving a car than travelling by train.

  • afcKURTISkps KURTIS (@afcKURTISkps) reported

    Who ******** is this commentator on optus sport. Absolute twit

  • TelFraser Tel Fraser who cares (@TelFraser) reported

    @Optus You turned our internet off on the 2nd you sent a guy round to fix it on friday - he said it just needed to have a code at their end - it would be done monday!!! - its Monday - I am 65 I could get covid vaccine but I need to register over the net - total incompetence

  • sclar356 Simone Clark (@sclar356) reported

    Hey @Optus My service sucks. No Internet or fetch all day. I adore paying for a service I can’t use, it’s just the best. 😐