Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/18/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • samr6003 SamR 🌸 (@samr6003) reported

    @ZhaoWuMing14 @Optus Yep. VicRoads don’t give a crap. Say on their website not to call and have a link that basically tells you they won’t change your number. I’m going to my local branch and cancelling my license. I’ll drive without one, rather get caught driving unlicensed than have identity stolen

  • Dudebank 🚁🌏🌱💧🌊BrendanDwyer #Veteran, DOB: 321.4ppm (@Dudebank) reported

    @Narty007 Particularly when Optus submitted to government that increased security requirements on customer security should not be implemented.

  • kw_fw Kris Wallwork (@kw_fw) reported

    @Optus no you did not contact me regarding hack - I happened to ask while dealing with another issue thru message app - that I am impacted. Hopeless!

  • R3iGns42 Harley (@R3iGns42) reported

    @tazmancblue @Optus I don’t see why they can’t let us cancel the contract. First they let our data be leaked. And then they why even let us leave without paying full price. Some people don’t have the money for that. It’s f**ked on there part

  • ZhaoWuMing14 Zhao Wu-ming 💉💉💉💉💉💉💉💉💉💉💉💉💉💉💉💉💉 (@ZhaoWuMing14) reported

    @samr6003 @Optus Oh that sucks, so you have to wait until you’ve been screwed over instead of preventative measures to avoid harm. Good functioning system we have!

  • LorrainePenn044 Lorraine Penn (@LorrainePenn044) reported

    @Writeobsessed @Optus What! They should be assisting you will explaining issues with how your information was breached, not so called chasing $’s

  • JayBooker117590 JayBooker (@JayBooker117590) reported

    @RNBreakfast @karenandrewsmp Who is going to be held accountable at Optus?? What a bunch of amateurs! And all they offer is a “sorry guys. We feel really bad about it”. Completely unacceptable!

  • tom___green Thomas (@tom___green) reported

    @brucearnoldlaw … this is an inside job. All account info is managed in Phillipines, Pakistan and elsewhere. SingTel do it to save costs, and they were so cheap they only introduced 2FA last month after directed to by ACCC. Allowing SingTel to buy Optus in the 00s was a bad move. 2/2

  • OK_Gallagher O.K Gallagher (@OK_Gallagher) reported

    Like this isn't a gloat it was more every trans person I know has told me what a ***** and how hard updating PayPal is. And I was like dreading it. Went to do it and yep done no issues. Was actually the easiest & fastest. OPTUS on the other hand 🤬

  • R4M845 R4M845 (@R4M845) reported

    @goodfoodgal Optus has INDIAN tech support who knows **** all about I.T. Just follows scripts. I left them for Aussiebroadband...Aussie Tech Support.