Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 09/19/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RErbium ruthenium 🌿 (@RErbium) reported

    @Jeremy_Kirk Advice to those impacted: Report it to ACORN, IDcare and then do a credit stop (Experian, Illion, Equifax), plus alert your banks you are/were an Optus customer

  • drvyom Dr Vyom Sharma (@drvyom) reported

    So based on what I have read on how data was ‘hacked’ from Optus, it went something like this. Hackers: Give me customer info. Optus: Here it is. Optus: you hacked us.

  • someoIdbulIshit t̶i̶m̶ (@someoIdbulIshit) reported

    got a horrible feeling I might’ve used an Optus SIM card for one of my many accounts…

  • CatPurry9 Cate Perry ♿️ (@CatPurry9) reported

    @Rachel_Jae @GDixon1977 Maybe @Optus can pay for my name change and issue me and my family new phones and internet services?

  • HAEScoach Kerry Beake (she/her) (@HAEScoach) reported

    Given the stolen consumer data from @Optus, any company or business sending a text or email with links in the message is not just part of the problem but you will be now treated as #SPAM regardless. I received a random @Spotify text today, deleted and now marked as spam.

  • bjd Brendan Daly (@bjd) reported

    If Optus is fined the fine should be paid to customers not the regulator. Same with other regulatory fines. The customer is the one hurt not the govt.

  • JB_AU Jonathan Brown (JB) (@JB_AU) reported

    @fwmelb @davesayys Wait…if it’s on the Optus network that doesn’t mean your ID has been passed onto Optus again, right?

  • sonics89 Sonic (@sonics89) reported

    Speaking as a technical and security specialist, nobody should be on @Optus right now. You are in danger of not only detail breaches but call history and message history being stolen plus any data you transfer over their network can be exposed at this time. #OptusClassAction

  • Cyb3rCh1ck3n TheCyberTech (@Cyb3rCh1ck3n) reported

    Love the fact that Equifax (AU) credit agency do not support 2FA/MFA for there online accounts.....so all of the potentially affected users of the recent Optus breach will get a free 1 year sub to a service with 0 2FA/MFA......welcome to 2022 @Optus @Equifax #NoLogic #OptusBreach

  • __rymac Ryan (@__rymac) reported

    @fwmelb @JB_AU @davesayys Nah, I read somewhere that they’ve already said customers on the wholesale network werent impacted. Even GOMO who is about as close to Optus with out being Optus wasn’t impacted.