Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/19/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • xvp351 Vinh Pham (@xvp351) reported

    @RegulusEridani @Optus I’m with @Optus as well. Cannot log into FFXIV, MogStation or Lodestone. Works on my phone though which is not on Optus network. Is there a connection mishap to EU or NA?

  • RegulusEridani Alice (@RegulusEridani) reported

    @Optus are you doing anything about optus customers being unable to connect to final fantasy xiv. do you even know that theres an issue that needs to be addressed

  • WorsleyBrothers Hybrid Tom (@WorsleyBrothers) reported

    @radiusfn Bro optus is so bad. GG my man

  • bozwhite Boz (@bozwhite) reported

    @FtblShirtsAus Well if Optus eligible customer plan, Optus sport included. Stan model to get UEFA games is close to $30 a month or wait for the free and legal UEFA tv highlights on Matchday. Kayo for bein sports and other sports - $25 a month Paramount - ⚽ and CBS shows $75 per year 1/x

  • airgsingh gurminder singh (@airgsingh) reported

    @boxsupport you guys are down on @optus NBN...any clue?

  • L0RD_DC Dylan (@L0RD_DC) reported

    @RegulusEridani @Optus Thought it was just me last night, wasn't able to login since when I got back on at ~11pm. Seems it started at like 9pm last night though since that's when people started reporting it was down

  • FaKeNus1 Fa Ke Nus (@FaKeNus1) reported

    @Optus whats going on with the nbn in essendon? went down sunday night the again early monday morning. it was down also about a month ago. never had these issues when it was cable.

  • brandonkwho MAXcoffee (@brandonkwho) reported

    Hi @Optus may I know if you guys have any update on the problem where people cannot brose certain Japanese website? Thanks

  • bozwhite Boz (@bozwhite) reported

    @FtblShirtsAus Kayo what $300 per year Paramount $75 for year Optus sports $180 per year (if not on plan) UEFA tv streaming service $0 $375 per year if on optus plan. If paying Optus sports $555. Kleague free and legal via their tv service 2/x

  • hazelmutts ren 🌱 SB 4.3 (@hazelmutts) reported

    Not Optus having some kind of malfunction with their servers preventing their customers from accessing any of the FFXIV servers on the web 🥴 Hopefully the issue’s sorted soon man I just want to get to Shadowbringers