Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 23 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash 🇦🇺 (@TheInspectorAsh) reported 6 minutes ago

  @heidimur This isn’t just about Telstra. We saw similar issues with Optus. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backups that share the same points of failure.

• 
  Casey McGregor (@CaseyMcGregorAu) reported 6 minutes ago

  So we have another outage impacting 000 calls in Australia, this time by Telstra. This has already happened with Optus twice if I recall. Enough is enough. Renationalise Telstra and Optus, and give them all the funding needed to maintain, develop and expand our telecommunications infrastructure across Australia in the interests of the people rather than private and foreign shareholders. #auspol

• 
  🐟 (@mwupfront) reported 7 minutes ago

  @heathledgcrs i wanna come watch something at waca or optus so bad but no sports line up with my perth conventions 🥀🥀

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 9 minutes ago

  @FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #

• 
  Raymond McKeown (@RaymondKeown3) reported 13 minutes ago

  @TimjboAU I will be more than interested if this has been issues related to routers in call centres, and what was the country of origin, I did recommend long ago to Optus the reasoning for not using a certain China Telco provider. I wonder if history has repeated?

• 
  Digby’s mum (@CallieBuddy) reported 14 minutes ago

  @externallylaws Can confirm the outage impacted the wilds of NT - where there is no Optus service.

• 
  No thanks No (@NothanksNo4) reported 14 minutes ago

  @RW2023141 SARAH SHADOW COMM MINISTER NEEDS TO KNOW WHAT OCCURS TO BE FULLY ACROSS PROBLEM . NOT BE FKN HOPELESS LIKE ANNNNIKA SMELLS AND OPTUS OUTAGE DEPARTED OS DURING PROBLEM SILLY SARAH IS HANSON YOUNG YOUR ROBOT ROBERT.

• 
  Marcus Wong (@aussiewongm) reported 15 minutes ago

  @ILM126 Mo reason you can't have Optus and/or Vodafone service as a backup beside extra cost, through both still manage to **** up in their own way anyway.

• 
  Miss Igraine (@MissIgraine) reported 15 minutes ago

  @clarkes signing that deal last year for tpg to operate over Optus networks in regional areas. So that's good. We need to come up with a way for network failovers when these incidents happen. But it's tricky... if the biggest operator goes down, how would this work in practice.

• 
  Donald Saavedra (@DonaldS61870) reported 21 minutes ago

  @Batman2242 I'm on Optus . had no idea Telstra had gone down.