Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Niall Madden
(@NiallMadden93) reported
@Optus Your online customer service is the worst I have ever dealt with
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Sam
(@yma6rocks) reported
@Optus hey, I’m having issues with charging my mobile broadband modem, I was wondering if I could get a replacement or even a new battery for it?
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Niall Madden
(@NiallMadden93) reported
@Optus Your online customer service is the worst I have ever dealt with
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AAA Automotive
(@AAAAuto655) reported
The longer it takes for @optus to rectify our slow internet, the more enraged my staff become. Second day with this ridiculously slow speeds and unable to perform tasks online (like processing wages).. Will #optus process our wages? It costs us every minute the staff aren't paid.
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Kristian9k3g
(@Kristian9k3g) reported
@Optus Look at this guy assuming the problem is with my understanding. I assure you Nard I am intelligible and the fault is in the 6 different non-native speakers I've had to try to communicate with now. I am on the phone for the 3rd hour.
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AAA Automotive
(@AAAAuto655) reported
Why do we have such a crap internet services in Australia? Why do @optus feel it is okay to ignore a customers complaints and let a small business suffer from a lack of service? Where to go when TIO can't help? #CRIMINALS
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Joe Gale
(@JoeGale18) reported
@Optus Hospital constantly calling Me re: Surgical Procedure Admittance GOING STRAIGHT TO VOICEMAIL(cannot retrieve as DISABLED in BLACKSPOT RECEPTION AREA) Hospital Staff BLAMING ME?!😠 PAYING OPTARSE $50+ MONTHLY FOR P*SSPOOR UNRELIABLE SERVICE! 😠😠😠😠😠😠😠😠
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Graham Lauren
(@cloudcitizen) reported
DO NOT DO BUSINESS WITH #Optus. @Optus Even with its rotten support, you can't escape its lousy service without paying an $8.00 port out fee for each service number you have with it. I have never been happy with #Optus and this is among the worst customer experiences I have had.
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Mel Brooks
(@Melfunction82) reported
Optus are giving personal customer care a new name! Bcoz I’ve received multiple txts saying I ordered a package from them when I didn’t they’re now calling me when I actually ordered a package from them!😎. Huge **** up on their end with my number & what not but
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Shae
(@HopShopBop) reported
@Optus Service is down for the second time during a flood crisis. First time it was down for days. So far it's been down all day. Northern NSW. Just not good enough.