Optus Outage Report in Hat Head, Kempsey, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Optus
Optus is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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sora⁷s fanacc 💞
(@dboy_yoon) reported
optus just charged my mum $491 what the ****?? we can’t afford this what the ****, we cancelled both plans already what should we do
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Nicola Charles
(@nicola1charles) reported
@Optus Then put me back on the plan I was on and stop ripping me off. I saw my bills double for a service I cannot use 🤔 Oh yes I called & you said you'd call back. Never heard a thing.
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Peace ✌️ or 2 fingers raised?🤔
(@Oogology_1) reported
@Optus day 3 of 0.20mbps download speed (ookla won't even load!) Factory reset done no change. 1 device connected, signal strength excellent, account in credit. Really long time customer who has persisted, but this might be the end for us. Please provide a resolution and advise
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The Tangent Queen
(@cathybraypoet) reported
@Optus my nbn Optus wifi has been down all morning in birchgrove 2041
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Stirling
(@50_Billion_ppl) reported
@jamesworrell Damn, we might have had something like that near by, but no power out or anything, all the lights on ours is still going but Optus is telling us it's a nbn problem so have to wait for them to do something about it
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Cheryl-Anne Kelley
(@chickarella69) reported
@Optus are ridiculous Pay for services not supplied. Who will reimburse our loses? Come on #optus pull your socks up and give the service you say you supply
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Kay Lam-MacLeod
(@Idealaw) reported
@kliplet My problem is Optus 4G isn’t available here and Telstra 4G is $75 for 200GB, plus $400-800 for the device.
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The Geek Zone
(@stumbows) reported
@Optus For some reason you guys haven’t acknowledged a fault so the service is showing as fine. But there’s a thread on my local area Facebook page with 160 comments form locks residents up in arms over it. I think someone needs to investigate this further.
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ace!! was bumbletaes
(@cyrosans) reported
@Dionysus_KNJ the Samsung store in Melbourne Central closed down so I have to go to optus now and im just 😐😐
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Thomas Richardson
(@VelodromeFan) reported
from
Sydney, State of New South Wales
@Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action