Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/21/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • salabog Uncle Bingo (@salabog) reported

    @shanebazzi If one should wish to get ******** away from Optus, are they making it easy to do so?

  • HoochCosmo Oscar Huijsse (@HoochCosmo) reported

    @LaurenHLoz @Optus We received the text too but it makes the solution the govts problem. How dare they! We are currently seeking a loan and to find out they knew about this a week before saying anything is disgusting and we are feeling so vulnerable it's very distressing!

  • 7RockLists 7RockLists (@7RockLists) reported

    @Cruedevil @Optus **** oath they had better.

  • alice_r0se Alice 💁🏼‍♀️ (@alice_r0se) reported

    Things I’d love to know: why does @Optus still have my ID (drivers license number) on file when I haven’t been a customer with them for nearly 10 years? Seems highly unnecessary 🥲 #OptusHack

  • LukeRay_eth Luke Raymond (@LukeRay_eth) reported

    @roundyc @Optus Quickly reach out to #westechhack to fix this issue right away

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @JoshCarter_ Hi JRC, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • Clarkie_Qld 💦Clarkie™ #MasksMatter (@Clarkie_Qld) reported

    @cheryl_kernot And me and my email address, full name, mobile number WTF @Optus

  • RomireTV Romire (@RomireTV) reported from Gladstone Central, State of Queensland

    Over 2m customers with @optus information leaked during the data scandle. If this is not a sign to optus to sort their **** out, I don't know what is. #OptusHack #optusbreach

  • jobsts 01101010 01101111 01100010 01110011 01110100 (@jobsts) reported

    @Optus CEO Rosmarin -9.8m customers details exposed -2.1m had identity taken -1.2m had a valid form of ID taken -0.9m had expired info Its called "watering down" to make &OPTUS look better. @Optus still got #HACKED & Paul Fletcher helped @Optus to not strengthen their defences.

  • Kerrie_Murphy Murphy, Kerrie Murphy (@Kerrie_Murphy) reported

    "Dear Customer, We recently communicated to you that your personal information has been exposed during the cyberattack on Optus." Except this is the first I am hearing of it?