Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 17 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rob2511 (@KymRob25112) reported 4 minutes ago

  I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

• 
  Mike (@stocksworldbull) reported 5 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  Twitch Cold_War_Goat (@ColdWarGoat) reported 7 minutes ago

  @FOXFOOTY They never play anywhere that isn’t marvel lol… Optus once, Adelaide once and MCG once lmao

• 
  Dayvd Allen (@DayvdAllen69876) reported 9 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  calmingdown (@joey8bitz) reported 10 minutes ago

  @enz2g @1WeakGuttedDog Your gaslighting is terrible. I’ve not seen a single complaint about Boost. The list is endless for Vodaphone and Optus. Hell, Optus is in the news today for another outage. As the saying goes, it seems you will die on the hill than admit you are wrong.

• 
  Kath (@Kathblue) reported 13 minutes ago

  @MattM_78 @optus_help Will be interesting to see what they can offer. I got nothing the last time and when I was wanting to upgrade my phone was told I couldn’t have a cheaper plan as it was only for new customers. I’ve left and gone elsewhere. Just waiting to activate my new SIM so I can cancel Optus

• 
  Cdbrown (@BrowntownBrew) reported 19 minutes ago

  @Feintglow @robb_j_m Or just change providers that actually want to provide a proper service and want happy customers. Rather than Optus, Telstra etc that don't care and know people aren't smart enough to change

• 
  Paddy (@Dabatsau) reported 20 minutes ago

  @Batman2242 Basically 2 mobile providers as Vodafone & Optus share a regional network but still have most of the cities on their own networks.

• 
  GamblingonLife (@highstakesbet) reported 21 minutes ago

  @Optus Congratulations @Optus your incompetence has led me to @amaysimAU which are far far cheaper! You just lost a 30+ year customer. Well done 🤡 #auspol

• 
  kane (@kanethesaint) reported 26 minutes ago

  @eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.