Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/02/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • stargrazer99 @💧 @Prof JackW AZ (@stargrazer99) reported

    And how do I know what I should do as a former Optus customer to protect myself? @Optus @AusFedPolice #auspol

  • Typingwithpaws TWP (@Typingwithpaws) reported

    @rukacollie @Optus Yeah was gonna say when I heard the news that it's chicken **** money for them. Amateur hackers aye.

  • justinbarbour Justin Barbour (@justinbarbour) reported

    This kind of thing never happened before Gladys joined Optus.

  • itsnotwoke its_not_working (@itsnotwoke) reported

    @MattSainsb @Optus Customer service teams. How the hell is someone able to pretend to be you to the point they swap your sim. Sounds like weak security to me

  • civilengineer civilengineer (@civilengineer) reported

    Have they missed me? I'm an Optus customer for several linked services. Three days have passed. I have not received an email from Optus re the theft (actually, unapproved copying) of my personal data from their files and what I should do now. What next?

  • Salena449847469 Salena (@Salena449847469) reported

    @ClareONeilMP I rang got office in Philippines could not tell me anything unless could message my old number,though email stated my details taken from old.Asked to speak with Aus office was told they can't.Want to know if my details were one already leaked on line.Optus no help. We're the help

  • frdownbad down badd (@frdownbad) reported

    @Optus @MattWalshMedia Nah he’s saying it’s kinda crazy of you to be sending out a direct debit bill to a customer at the same time you’re sending them an email about their data being hacked.

  • delayindustries Art Vandelay (@delayindustries) reported

    @cokeefe9 @9NewsAUS This would appear to be from a copycat scammer. Optus should be shot down in flames for this.

  • Bridie_WA Bridie (@Bridie_WA) reported

    Anyone else on a telco provider that utilises the Optus network noticed a sudden influx of spam texts? 🤔

  • Fernby Fernby Films (@Fernby) reported

    @MattWalshMedia @Optus I removed direct debit yesterday. Now they have to wait for me to pay them. **** em.