Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/11/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KanteBeStopped7 Kanτε_ΣΖN 🇦🇺🇬🇷 (@KanteBeStopped7) reported

    I cba with Optus sport stream quality on mobile it’s so bad 😭

  • NeiszWulf Neisz Lone Wulf (@NeiszWulf) reported

    @Optus I have got 2 confirmations that the mobile tower at St Helens Park NSW is having issues yet your site STILL hasn't confirmed there is a problem. You've had since 9 am to confirm on your site there is an issue. Why hide things from your customers?? No ETR either

  • JoshuaE32916267 Joshua Edwards (@JoshuaE32916267) reported

    @Winter_Czar @Optus I'm curious if you're still experiencing issues. I've been in and out of connectivity since the 02/02. I'm in 2227 so could be the Kirrawee tower.

  • mguled2 Guled M (@mguled2) reported

    @OptusSport I’m not even a Liverpool fan but digne put his arm over his shoulder and pulled him back with his other one, lol such a stupid post Optus

  • nomadbenji Ben Lee (@nomadbenji) reported

    @Optus any update on the issues with service in Shoal Bay NSW? I have no data or reception at all

  • dboy_yoon sora⁷s save me era💞 (@dboy_yoon) reported

    Optus is so ******* weird? he started asking about my new service providers and why i left wtf

  • TruthHurt11 Truth Hurt (@TruthHurt11) reported

    @Optus No I refuse to send messages. I need to talk to a human. I was online 37 mins & was cut off. #optus same bad service as Telstra

  • Coxy_012 CoxyfromBrisvegas (@Coxy_012) reported

    @Optus so much for “yes” a simple problem to solve multiple tweets many phone calls - way too hard to solve a simple business problem

  • aeddyau Ally (@aeddyau) reported

    @eduitguy @Optus Did that fix his water leak?

  • mr__ferret mr_ferret (@mr__ferret) reported

    @Optus can you please confirm your 4G mobile broadband has been fixed after your outage a few days ago. Regional Vic. Thanks