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Optus outages and service status in Hat Head, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Hat Head, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott
    Heather Scott (@drhascott) reported from Hat Head, New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam83826561
    Tams (@Sam83826561) reported

    @jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail

  • AdamBurgessWatl
    Adam (@AdamBurgessWatl) reported

    @Sullivan87M @footyindustryAU @BernardJKD The nrl also do state of origin at the mcg every other year and the Optus stadium can’t be that bad if they keep doing it, great stadiums both of them,

  • e6dym
    Eddy ≅ (@e6dym) reported

    @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @Optus Do you train your Indian ‘Customer Service’ staff to be difficult, unresponsive and mendacious ?

  • WotKloud
    Kloud 🇦🇺🇳🇱 (@WotKloud) reported

    @DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO

  • aussieV8girl
    💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported

    @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

  • optus_help
    Optus Help (@optus_help) reported

    @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

  • Wazzels5
    Warren (@Wazzels5) reported

    @Optus @statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.

  • Dunhacking
    Lady Leo (@Dunhacking) reported

    @Optus Please fix your Pay By Phone service. Three failures so far today. Rang your Enquiries number and got shunted back to Pay By Phone.

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Telstra MVNOs ████████████ (higher cost) Optus MVNOs ██████░░░░░░ (mid-range) Vodafone MVNOs ████░░░░░░░░ (cheapest) Conclusion: We pay more because only one network actually works.