Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/04/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gfarr10 Gavin Farr (@gfarr10) reported

    @WAtoday It is worth pointing out that WA State Government now has a surplus this year exceeding 3 billion dollars from mining and stamp duty, tear up the Optus contract at the Stadium which was only put in place looking for extra dollars when coming to office, that problem is now fixed.

  • GIN_TROPICAL Mal Malinga's Sultana (@GIN_TROPICAL) reported

    "Optus has not issued a statement or explanation for the outage, but has been informing customers on Twitter that it is looking into the problem. No ETA has been provided for when service will be back online." There's been no action on Twitter nor Facebook on the OPTUS SITES!

  • davidwbreen David Breen (@davidwbreen) reported

    @Optus have an appt for a @NBN_Australia technician to come to my house tomorrow. Have called your customer service to reschedule, have been told by 3 different operators the appt can’t be cancelled so when the NBN tech arrives and no one is here don’t blame me #useless

  • PippaKK Pippa Kulmar (@PippaKK) reported

    @Optus my nbn been down since yesterday any update on when this will be resolved? Thanks

  • jimmicbreeze jimmi (@jimmicbreeze) reported

    @bugwannostra Just got scammed by Optus. Turned my world upside down. Their answer is to extend and get more contracts. They are all sharks. No answers why they scammed me, left me out of service, 80klms of trips in the sun try to sort it, just to try get more sales in their advantage.

  • MaBovill bovill_ma (@MaBovill) reported

    @WAtoday Optus sux. 👎 The only thing Optus has ever said 'Yes' to is bigger corporate profits. Worst telco in Australia.

  • MiaFerreira MiaFerreira (@MiaFerreira) reported

    Imagine moving house in 2021, amid a global pandemic, where most people are still working from home, and finding out that @NBN_Australia is having equipment shortages and connection issues and will be unable to get you online for 58 - 60 days... #nbnfail @Optus

  • MachineLordZero Zero Tachikoma (@MachineLordZero) reported

    @Optus Was on messenger getting something sorted when your agent started going through my account to look for things to try and sell me. Wtf? That's not ok.

  • macisaman1 mac is a man (@macisaman1) reported

    @DavyBarclay @Oliver_Cooksey @WAtoday Ummm no. Perth Stadium is the best adverting that you can get, worth more than the measles $$$ that Optus pays. Why do you think Optus wants their name on it you bloody idiot

  • samotonin sam ☼ (@samotonin) reported

    data and hotspot not even working with this internet outage **** u i have work to do @optus