Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 09/17/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • redned59 brenda kellaway (@redned59) reported

    @DavidGr07837209 #auspol I am surprised this issue hasn't been raised earlier as Optus aren't the only ones this has happened with. Anyone that has entered into those online competitions, guess where your details gave been sent? That's right overseas & apparently legal to do.

  • BettyMi93690343 Betty Miller (@BettyMi93690343) reported

    ‘Every customer loss concerns us’: Optus CEO speaks out after data breach

  • TiffanySkyexo Tiff (@TiffanySkyexo) reported

    No service or data for 5 days all because optus don't know how to fix a simple problem. Been in store 8 times since Monday. So incompetent @Optus

  • samr6003 SamR 🌸 (@samr6003) reported

    @engagedpractx @Optus That’s so bad. So so bad. It’s so they don’t pay to replace it. That’s really bad.

  • Johnnygriever1 Johnnygriever (@Johnnygriever1) reported

    @BrookeELRolfe DM me regarding your coverage of the Optus data hack issue. I may have some information that might be useful.

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    A customer service rep at @optus has reviewed my account notes and is now transferring me to the cancellations team. 'Please bear with us as we are experiencing higher than anticipated demand.'

  • g_peters23 Glenn (@g_peters23) reported

    Optus have treated me like **** since day dot. After the 50 minutes it takes to talk to someone you can't understand them anyway. I'm changing my payment details and walking away bad luck for you Optus. #OptusDataBreach

  • HYP3RSTRIKE 𝖍𝖞𝖕𝖊𝖗, 𝖑𝖔𝖗𝖉 𝖔𝖋 𝖍𝖊𝖗𝖊𝖙𝖎𝖈𝖘 ⛧ (@HYP3RSTRIKE) reported

    @ok_lyndsey @Muted79 @Optus They could certainly use the help lmao

  • coish_jennifer Jennifer Coish (@coish_jennifer) reported

    @PaulFletcherMP I'd keep my head down whenever Optus is mentioned if I were you.

  • CRYPTORUN_YT13 BLACK EYED CU#T (@CRYPTORUN_YT13) reported

    @mackirstys @abcnews Your phone takes cool and interesting photos, are you an Optus customer? Asking for.........