Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/10/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bookbirdviv Vivienne Taylor (@bookbirdviv) reported

    Hey @optus? Any plans to improve mobile s signal on Phillip Island? Family member about to move across to Telstra because no signal most of the time in the Cowes/Ventnor area. She lives on her own and needs reliable phone connection for work and sanity!#optus#mobilecoverage

  • paulaspros Paul Aspros (@paulaspros) reported

    @DTsirekas @Telstra @Optus How about you ring David and sort instead of telling him to call South East Asia and “say complaint”

  • vk3xem Simon Templar (@vk3xem) reported

    TIO contacted Optus, who in turn called me and agreed to my request and cancelled my contracts with them. They will look into why sales staff incorrectly sold me the Galaxy Watch 3 when it was impossibe to support the product so it does not happen to others.

  • byputri_ Putri (@byputri_) reported

    @Optus Leeton signal is always suck. could u please fix it? been 2 months here and still not statisfied about Optus

  • desmond_last DESMOND LAST (@desmond_last) reported

    @Optus This is the second time - what is the point. You did not fix it last time.

  • Lolomelbourne L (@Lolomelbourne) reported

    @Optus @SimH199 Same issue here !

  • jaydisc Jay (@jaydisc) reported

    @iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?

  • exinactivist Nobody (@exinactivist) reported

    @LoveIdaBlume @monsta03 Optus Sport, which is included in my mobile phone plan. Can watch on laptop, phone, Apple tv etc. Easiest way if you don’t want to subscribe yourself is to ask to share the login of someone you know.

  • don_key56 JAMES LOOBY (@don_key56) reported

    Big shout out to @Optus no service all day phone and internet 👎👎🤬🤬

  • yourvirtualpt committed2fitness (@yourvirtualpt) reported from Westfield, State of Western Australia

    @AFL - why would you send the Sydney v West Coast to the MCG? No one cares who wins and the attendance will be poor. Guaranteed 60k at Optus! @AFL360