Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 24 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@jamieeedward) reported 6 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Mr J (@warcroft) reported 9 minutes ago

  @TimjboAU Remember a week ago when the entire telstea network went down? Remember a month before that when the entire optus/tpg network went down? Now next week we have the entire network government alert thing happening? Yeah, those network outages were 100% preparation for next week.

• 
  Fred the Mist🌫 (@FredSpider) reported 9 minutes ago

  @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National

• 
  Robot Cave (@RobotCaveCom) reported 10 minutes ago

  Orbital robotics is quietly becoming a real commercial business, not a DARPA demo. Northrop's Mission Robotic Vehicle just launched on a Falcon 9 with two robotic arms and three detachable Mission Extension Pods. In 2027, it will autonomously dock with the Optus satellite at ~27,000 miles up and bolt on a pod to extend its life by 6 years. The Optus bird launched in 2009, designed for 15 years. It's not broken. It just needs propellant. That's the whole thesis here. The business model shift is what stands out. Operators buy and own the MEPs permanently attached to their spacecraft. That frees the MRV to keep servicing other vehicles, more like a mobile repair truck than a dedicated tug. Two MEVs have already delivered 10 years of combined life extension across three customers. The unit economics are starting to close. Autonomous proximity ops at GEO velocities, with no margin for error, is the hard part. Does the MRV's dual-arm approach give it enough dexterity to handle satellites it wasn't originally designed to service?

• 
  Just me (@Justme136160) reported 12 minutes ago

  @ALeighMP Didn't get it. iPhone. Optus. On. Fail.

• 
  J Labs (@jnj_pro) reported 15 minutes ago

  @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.

• 
  Wilma Domjan (@wilma_domjan) reported 15 minutes ago

  @keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!

• 
  HP🪆 (@heidiponting) reported 15 minutes ago

  Optus stadium grass is horrible #afleagleslions

• 
  batgirl3000 (@batgirl3000vol1) reported 18 minutes ago

  if they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!

• 
  Warge (@Warge6) reported 18 minutes ago

  @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield