Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/12/2026 05:10

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kapokmeatant Gerry Atrick (@kapokmeatant) reported from Melbourne, State of Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • lucky_rae Rae (@lucky_rae) reported

    @Optus @greentravellist Would bother calling Optus my information is out there F sucks

  • mmbarrie Melinda Barrie (@mmbarrie) reported

    @MikeJonesPhD @Optus What I also find a bit weird is there is no other mention of the other personal info such as address? dob?? Was that info exposed or not? we will never know. Yep I also received the same email today.

  • MarkTow67774713 Mark Townsend (@MarkTow67774713) reported

    @73kiwiimport @Optus And yet vicroads site is down

  • Jaala_May Jaala (@Jaala_May) reported

    @hugsrgood @Optus I know an @Optus customer who still has not been contacted at all regarding the data breach. Not to say 'you're all good' or 'we ****** up.' It's so bad.

  • SMDEsco 🖤 (@SMDEsco) reported

    @xPIata @NBN_Australia @Optus say mums your nets down too?

  • anth0888 Anth W. 🌏 (@anth0888) reported

    Acc to my mum the Optus staff pretty much had a tone like "bye", inviting them to change over to Telstra LOL. And was rather displeased about the lack of customer service from Optus. Watch your customers flee Optus - If not for the data breach mess, but the pultry service.

  • xPIata Plata (@xPIata) reported

    @SMDEsco @NBN_Australia @Optus Not down just been lagging every game and everything takes ages to load

  • PunterCollector Chris (@PunterCollector) reported

    @demongrrl51 @bill_dobell Nosuch thing as bad publicity just sayin…. And I’m not with Optus.

  • kidsatmidnight Kids At Midnight (@kidsatmidnight) reported from Cape Paterson, State of Victoria

    @chrisopotamia I only know to check my emails about the next level in the Optus cyber attack saga by your tweets. I too need a new license it seems. Thank you for your service.