Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 41 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 6 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Susanna De Bari (@Bari1De) reported 7 minutes ago

  @blu_boys @Optus My email provider put their cost up by 50%. I submitted a complaint to the Ombudsman and Consumer Protection. Best they could suggest is to change providers. Have they even tried changing an email address?

• 
  Heidi (@HBoo71) reported 10 minutes ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

• 
  PredPicks (@PrdPicks) reported 12 minutes ago

  Free Tip #8 Record 5-2 With AFL starting tommorow this is the best time to join our discord. Caleb Serong o26.5 $1.83 sb 1.5u Caleb Serong averages 34 disposals per game in finals. Serong has a great matchup where Hawthorn ranks 5th worst in defending inside Mids. Serong will have no attention this game and when u consider that and a minimum of 70% TOG he averages 27.6 disposals per game at Optus , when u consider the soft matchup he averages 30.5 disposals per game

• 
  Optus (@Optus) reported 12 minutes ago

  @enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia

• 
  Optus (@Optus) reported 14 minutes ago

  @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

• 
  Dave (@Dave87990998) reported 15 minutes ago

  Frederick must be dropped.totally this is a loss no problem but totally freo has been exposed too weak outside optus i dont know why afl made fixture 16 to 18 games in optus stadium so u didn't find ur weakness all year @freodockers

• 
  Sophie ❤️// red (unhinged version) (@rootsndreamland) reported 15 minutes ago

  @aidancellini4 @zerohanger I have never once seen a game at optus (or any other stadium) sell tickets for $35 unless you’re a child lmao

• 
  Heather Bilson. (@BilsonhBilson) reported 20 minutes ago

  @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

• 
  DaPeach (@DiZPeach) reported 21 minutes ago

  @noplaceforsheep We were with Optus for over 15 years. Then they decided that they were pulling out of our area. Bad luck to us. Still after another 15 years trying to sort out random accounts. Baaaaaaaastards.