Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 10/24/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • carrrr22 carrrr (@carrrr22) reported

    @Optus has been a pain in the *** for our family the last 10 years. not only have they outright scammed us, but they have been liars to us despite the "fast speeds" they had been offering us. we often get outages and slow downs alot and all the staff do is tell us to turn off 1/2

  • jamesland12 james land (@jamesland12) reported

    @Optus … why won’t Kelly so something to fix this #kellyisshit

  • adrianne3006 Adrianne (@adrianne3006) reported

    @tanya_plibersek @ScottMorrisonMP Can we also hit up providers for extra data please ?! As a teacher using my own data I just contacted Telstra and they aren’t offering any extra help this time around 😔 #Telstra #optus

  • oTygah tygah ❤ (@oTygah) reported

    legit cannot play ffxiv and haven't been able to since Saturday because Optus is doodoo dogwater and cannot run JP data center servers without awful rubber banding and frequent packet loss even though my NA characters can play without a single problem... 🙃

  • lquiquer Laurent Quiqueree (@lquiquer) reported

    @Optus is there currently a problem with internet / WIFI ... Postcode 2290?

  • SarahKneale12 Sarah Kneale (@SarahKneale12) reported from Sunshine Coast, State of Queensland

    @WestPoint_USMA @WestPointCME @west Yes Optus - fraud is bad and the Australian barracks are not permitted to fraud Westpoints or Sandhurst barracks occurred. It of course is reported theirs do occurred.

  • AustraliaVotes AustraliaVotes (@AustraliaVotes) reported

    @aussie_bb I've submitted a request to transfer my service through the app because @Optus has taken over a week to do a switchover. How quickly can you get it done?

  • johnptarr John (@johnptarr) reported

    @James_Stacey_ @cutabove77 The only place in Aus ive been to where they have optus service and no telstra, but the pies are good.

  • mugget mugget (@mugget) reported

    @Telstra Switched from Optus on the weekend, now can't receive txt messages. Messaged and phoned Telstra support. Still unresolved. Trying to run a business, will be switching back to Optus if this isn't resolved TODAY!

  • dpsmith19771 Daniel Smith (@dpsmith19771) reported

    @prairiegirl0028 Look at all the Freo nuffs having fun for a few days. Watch them actually fill more than 50%.of Optus on Thursday and let everyone down again.