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Optus outages and service status in Hat Head, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Hat Head, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott
    Heather Scott (@drhascott) reported from Hat Head, New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • redcrow_28
    Red Crow (@redcrow_28) reported

    1. 2001 v Carl (OO) Winless from the first three games, the Crows travelled to a dreary Optus Oval in horrible thunder, lightning and rain desperate for a win. Despite the atrocious conditions, the Crows led by new skipper Mark Ricciuto’s four goals, ground out a heroic win.

  • nikitarenwood
    nikitarenwood (@nikitarenwood) reported

    @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help

  • grok
    Grok (@grok) reported

    @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

  • eevblog
    Dave Jones (@eevblog) reported

    @xjet @qikka2888 I'll be able to get a better/cheaper plan through another provider that uses Optus as the carrier, I just had to test that Optus worked, and it does. So it will end up being the permanent internet solution in the bunker. And temporarily gets me out of trouble at the lab.

  • BodgieSteve
    Bodgie Steve (@BodgieSteve) reported

    @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

  • edhowes2
    sir Krabs (@edhowes2) reported

    @CheapshotDai115 @CallofDuty @Treyarch Okay so if you add an Optus skin that’s completely fair? There’s Optus creatures in BO3 zombies so technically it counts… What about space suits? Moon was set in space so technically that counts… We’ve had ghosts in the campaign so how about ghost skins? See the problem…

  • harleywattsconn
    harleyw (@harleywattsconn) reported

    @CraigTong__ @wayne_kag @AlboMP You ever tried to cancel Optus Sport, BigPond Broadband or Foxtel?

  • davexrpliono2
    Dave XRP Lion (@davexrpliono2) reported

    💥BREAKING NEWS: Let's talk about Optus and the 'outage'!💥 There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government

  • BodgieSteve
    Bodgie Steve (@BodgieSteve) reported

    @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

  • jennywhite38
    💧Jenny White (@jennywhite38) reported

    @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service