Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 36 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashtyn (@Ashtyn1212897) reported 3 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

• 
  LifeWithBeard™ (@ayyyitspete) reported 3 minutes ago

  @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

• 
  AndrewIn IpswichQ (@roguet1000) reported 5 minutes ago

  Thanks @Optus @optus_help .... My internet is so slow it actually reminds me of downloading a picture in the early 2000's.... Line by line....

• 
  ☀️Arun💫 (@Home_ArunK) reported 5 minutes ago

  @TeamHinduUnited The BS that they spread that they converted to Christianity because of caste Optus just Bull-Crap! They converted to Christianity because they are greedy and have absolutely no principles or self-respect. This has always been the case.

• 
  Ashtyn (@Ashtyn1212897) reported 8 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

• 
  Benji Slater (@bennymcslats) reported 9 minutes ago

  @Telstra It’s not been a short term outage issue. It’s been a problem for an extended period of time. I have customers that come into my office and anyone with Telstra can’t access our app/website due to poor service. Optus and Vodafone customers are fine. I have to provide the clients with wifi details just so they can interact. It’s substandard.

• 
  WhiteRceVictorious3 (@RceWhite42315) reported 13 minutes ago

  @QBCCIntegrity @AlboMP @LawrenceWongST Singapore is Aussie blood sucking parasite . Optus -sucks Private Hospitals- sucks Fuel supply -sucks

• 
  eigzackly (@eigzackly) reported 14 minutes ago

  @IndianTechGuide They need to learn from Optus stadium in Perth on how to build good stadiums not that stupid panvati stadium

• 
  Benjamin Bavea (@BBavea) reported 14 minutes ago

  Optus is traditionally the best service at the farm & being that Starlink is temperamental, at least I'll finally have good coverage there. Of all five networks that I can conveniently access, none of them work properly here.

• 
  Teo (@TeoMorabito) reported 17 minutes ago

  I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously