Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Pamela Dempster
(@pamelaruth27) reported
@Optus I’m glad you’re sorry but we are more sorry and extremely angry that we can’t contact anyone. @Optus needs to improve their service.
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Tracy
(@TracyBsays) reported
Anyone else with @amaysimAU or @Optus in Sydney having shocking reception lately? Suddenly a bunch of us are getting no bars in places where we’ve had no trouble before
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Roy Kravat
(@roykravat) reported
@Optus so instead of fixing a mobile diverting to voicemail you have instead diverted that mobile to mine. After 5 hrs with online chat yesterday this is how you have solved my problem. Now on phone with 3rd person who just transfers me to another dept. you can to better #Optus.
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Nick
(@nickspilly) reported
@Optus texts that I send r getting to their recipients a day later. That is not acceptable. Honestly. I pay for a service that I'm not getting.
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Laura⚓️
(@lauralovesPWD) reported
Which provider has the absolute worst customer experience and how is it Optus every single time
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Matt Cowgill
(@MattCowgill) reported
@SHamiltonian @thmcmahon @ryanbedwards Yeah - I'm with Belong. It's a Telstra subsidiary, but is way cheaper. It's on the Telstra network - I got waaaaaay better coverage when I switched Optus -> Belong.
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David Ward
(@Farmer_Dave999) reported
@Rawalak_Farms @Traciexr8 @AdamCoffeyNT Many rural areas, especially inland have poor Education facilities especially higher education, health services, internet/ mobile services, etc Why isn’t roaming allowed in Australia so in remote areas it doesn’t matter if you have Telstra, Optus or whatever
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jay cee
(@jaycee53195200) reported
@lauralovesPWD Hey @lauralovesPWD how is the Optus NBN down your way?? On top of the hill is pure rubbish
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Rik
(@galaxyhero) reported
Optus sport. What the actual ****???
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Maria
(@MariaCo84657274) reported
@Optus has the worst service. I have a payment plan. I made the payments, today my service got cancel and the service customer doesn’t work. Good one