Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/11/2026 19:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • osrsSlayLiam Slay Liam (@osrsSlayLiam) reported

    @Optus any idea when the outage in 3915 be fixed?

  • Shulktimus *||JhiVaxxus💉||* (@Shulktimus) reported

    @HalleyHanna Between Optus Pexus' Hands and Eres Kultur's Treads MMC's been a 3P company I want to monetarily support in a Convention Dealer Room.

  • redbigot Brian Handreck (@redbigot) reported

    @dontcallmekatie @Optus I only have FTTN, paying for 50MBs, getting a bit over half that, too much old copper on the last leg. I get regular (less frequent recently, not every day) dropouts of about 4mins as nodes reboot, only a couple longer than that and then support was quick and helpful.

  • wiki_Luke Luke Barker (@wiki_Luke) reported

    @Optus That link sends me in circles trying to log an issue. Can you send me a direct link so I can log the issue?

  • janr572 Just Jan (@janr572) reported

    Him: “I’d like to know how they got their hands on a 1960’s tank in 1944” #ABridgeTooFar I should not be subjected to this. @Optus @NBN_Australia @Foxtel Hang your heads in shame. GIVE ME BACK MY INTERNET AND FOXTEL IMMEDIATELY!!! #bloodyoutages

  • fabiocotrone ;) (@fabiocotrone) reported

    @Optus Worked fine on sbs. Never had an issue.

  • KevKellaway Kev Kellaway 🇦🇺 (@KevKellaway) reported

    @Optus Steven, I don’t expect you to personally know but Mt Hutton has had **** service forever. Optus and Telstra both argue the Government Black Spot fund should pay for it, that’s for rural areas. It’s Bullshit. This had been logged before for nil response.

  • Optus Optus (@Optus) reported

    @SusieBDiet Hi Susie - Sorry for the hassle. If your service was barred because of overdue bills, then you can report the account paid from My Optus App and your service will be unbarred. Please let us know if this helps and if not then just DM us and we'll assist - Aman

  • wiki_Luke Luke Barker (@wiki_Luke) reported

    @Optus any update on the outage in 3915?

  • Optus Optus (@Optus) reported

    @rask_leif @OptusSport Appreciate where you are coming from however in order to cancel just: 1. Log in to Optus Sport via the website 2. Click on your profile in the top right 3. Select Settings 4. Click Cancel (Next to Current subscription) 5. Click Yes, please cancel - Kartik