Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 10 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Anders (@Jet_Anders) reported 7 minutes ago

  @Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.

• 
  Tats (@tatsyellow46) reported 9 minutes ago

  Optus Stadium update - hoping to see Harley give Daicos the don’t argue, but never going to happen. Nick doesn’t go in for tackles or hard *****….

• 
  Brian O'Donnell ⚓️ (@brianodonnell63) reported 13 minutes ago

  Had a look at umpiring in all Freo home @AFL games this year at Optus v interstate teams. Worst free kick count is minus 3 v Blues and Suns. Rd 9 v Hawks was 17-17. Hopefully this means we don't need to worry about the umpires but Suns got the 1st 3 frees last year. #foreverfreo

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 13 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  Optus (@Optus) reported 19 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Geoff (@GeoffPAus) reported 22 minutes ago

  @Optus The issue we have is that OPRUS has a history of being hacked and not doing the right thing by its customers so why would I trust you with storing my credit card information and deducting whatever you want? Optus SHOULD MAINTAIN THE OPTION TO ALLOW ITS CUSTOMERS TO POST PAY…

• 
  Optus Help (@optus_help) reported 22 minutes ago

  @Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman

• 
  Acid #Alientwt (@bOnGeY295) reported 23 minutes ago

  My internet has only gotten worse ots bullshit optus sucks

• 
  MAGA OZ (@magaozREAL) reported 24 minutes ago

  @FrankWCE1992 @kanecornes Are you ****** retarded? We share a home ground with 5 other clubs you spastic. Zero neutrality in it when we play hawthorn or Richmond (even though they are **** at the moment). We would win MORE games as an average team if we had an Optus Stadium advantage.

• 
  tonyOnOn (@tonyward116) reported 25 minutes ago

  @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?