Optus Outage Report in Hat Head, New South Wales
Service-wide status: Optus
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- Optus generated 0 outage signals in the last 24 hours around Hat Head, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hat Head, New South Wales
Optus signals over the past 24 hours, with local activity from Hat Head, New South Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
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Community Discussion
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Optus Issues Reports Near Hat Head, New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott (@drhascott) reported from Hat Head, New South Wales@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dread Pirate Grimm🇦🇺✝️ (@Gizzmo4141) reported@lordlaw92 Landlines still exist, just nobody uses them so people stopped paying for the Service. I mean 'why pay for home phone and mobile?' as with most things in society people simply don't expect things once established to ever fail. It's why optus and telstra are strung out atm.
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J Labs (@jnj_pro) reported@Optus The advise didn't help. Can @Optus explain why already logged in users still need to do identify verification form as well as verification code. What security concerns the process actually addresses? Compared with putting unnecessary burden and waste time for users.
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Mian Ijaz Rabbani (@ijaz2021) reported@jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.
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FightForFreedom (@2A_Fighter) reported@scrowder Are you literally quoting him like he was correct? Like when people like the police or f b I do an investigation or when the people help with an investigation, they don't ask questions to get them to the next question? I feel like your main purposefully optus
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Mian Ijaz Rabbani (@ijaz2021) reported@opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.
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Optus Help (@optus_help) reported@KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon
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Mian Ijaz Rabbani (@ijaz2021) reported@jazz_worldpk @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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Blythe (@Simp_Bat_Gaming) reported@drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.
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Stuart (@Stewie8t) reported@JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.
Optus detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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