Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 6 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derrick W 💔3/15 (@Vox_Dog) reported 47 seconds ago

  @Kate3015 Aussies are being fleeced, these comms companies compared to everywhere else in the world take Aussies to the cleaners. For the entire network to fail would suggest a complete & utter rebuild of Telstra is required urgently, from the very top down. #Telstra #Auspol #Optus

• 
  William Evans (@will_evans_qld) reported 4 minutes ago

  Back when Optus went down I was a Telstra customer. I moved over to amaysim which is Optus, and now the Big T has gone down. #winning

• 
  Ban-Foo Leong (@BanFoo_) reported 8 minutes ago

  @Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!

• 
  Daniel Buncle (@DanoBuncle) reported 9 minutes ago

  @Sammy__Edmund @SENBreakfast The surface at Optus has been **** for years

• 
  Jack The Aussie (@hammerofleft) reported 10 minutes ago

  @amagickeagle999 Listen up ********. She's not expected to run it. She is expected as the responsible minister to oversee the regulatory framework and take the necessary legislative steps to protect consumers and ensure service standards are maintained. She promised tougher oversight after the two Optus outages last year and has done nothing, **** all. Over 600 triple 0 calls failed, lives at serious risk let alone the economic damage. Get it through your thick skull - She dropped the ball.

• 
  Not This Little Black Duck 💉💉💉💉😷⚖️☮️ (@YoiksAndAway) reported 10 minutes ago

  @AlanBixter Particularly after @Optus emergency access fuckups, there's no excuse for not having robust redundancies & fail safes @Telstra are likely more focussed on cost-cutting & leveraging unwanted, untested AI to boost management bonuses CEOs should face jail time for such negligence

• 
  carrygale (@carrygale) reported 11 minutes ago

  @normboy562 It is not her fault that Telstra went down. It is not her fault that Optus went down a couple of years ago. It is her fault that she has done **** all in the years between those two outages to solve the problem of 000.

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 13 minutes ago

  @FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #

• 
  Dr Ravi Nayyar (@ravirockks) reported 14 minutes ago

  '[CBA] suggested customers switch connections to an Optus network or local wi-fi source. '[Tyro] was aware some people were unable to connect to payment machines that operate on 4G networks'.

• 
  No Shenanigans 😉 (@evanste46409034) reported 14 minutes ago

  @strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.