Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/05/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • amused79 Alison (@amused79) reported

    @Optus when are you going to share the specific data that was released for each customer? I cancelled my phone plan 8 months ago and now live overseas, yet my data was shared. How do you suggest I manage a new drivers license from here??

  • 1Doylieboy Doylieboy Gaming 1 (@1Doylieboy) reported

    @Westpac can I get help, my account is being wired since the @Optus hack.

  • Biggy1883 Henry The Democratic Socialist (@Biggy1883) reported

    If you’re impacted by the Optus data breach, Transport and Main Roads Queensland will issue you a replacement driver licence with a new licence number free of charge."" @AnnastaciaMP

  • aparachick Aparachick😷 (@aparachick) reported

    @SharnelleVella Also if you are an ex customer and have changed your email address you may want to contact Optus

  • Glennkay16 Glenn kay (@Glennkay16) reported

    @9NewsAUS @cokeefe9 All because Optus had not respect for their customers personal info. Sue the crap out of them.

  • boards_john John Boards 🏌️ 😷 💉x4 (@boards_john) reported

    @Biggy1883 @AnnastaciaMP Other states, territories need to step up! 10 million new drivers lic. Now what about new passports? I can just picture it. We will need identification.🤦 Prove it is you and not a buyer of the hacked info! Well done Optus. Did you need all that info to issue a F'ing phone!

  • myownemail243 Johnintime (@myownemail243) reported

    Gee optus gets hacked, but National Australia Bank won't do anything about my serious data leak, they have ignored me and said we can't stop staff from discussing my financial information with distant relatives Terrible to rely on these companies to keep your data safe.

  • teresa_62 Teresa (@teresa_62) reported

    @Optus Why is optus webmail so slow I can’t open emails ?

  • MsPraxis MsFarQueuePraxis 💉x4 (@MsPraxis) reported

    @aparachick @SharnelleVella That’s exactly what I’m helping the Motherator and my son to do. Mum is an ex customer with an old Optus email and son is a current customer but we think they have a very old email for him. Need to get it sorted out as they gave no idea if affected.

  • DYAF_74 Robyn Leslie (@DYAF_74) reported

    Ok. Optus Hackers. Firstly, terrible, no doubt abt it, however, 2 remove 1self emotionally &be objective, moving forward - Optus &/or big industry needs 2 employ these hackers & make them head of digital security becos they did quite a stella job, 4 the most part. The ********.