Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/24/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sallyjbryan64 sallyjbryan64@outlook.com (@sallyjbryan64) reported

    @Optus trying to register for new account, but verify my email just takes me to Optus app and asks me to login. Help please

  • Adam_Goldman Adam (@Adam_Goldman) reported

    @MrTimCallanan @Telstra Can you get Optus 5G? Have had it for a couple of months and it’s superb. Zero customer service mind you.

  • ryyfnbr ryy (@ryyfnbr) reported

    is optus bad for any1 else rn

  • spottedpelican 🇺🇦Just Some CoverUps Random💉3× (@spottedpelican) reported

    @Optus Nobody has even bothered to begin addressing our mobile phone internet issues. Care factor = 0

  • TheLudlowLad Steve Smith (@TheLudlowLad) reported

    @Optus Why was I told it should be back up soon, when it took a further 4-5 hours? And don't talk about the "inconvenience". It cost me hundreds of dollars. Zero customer service!

  • Optus Optus (@Optus) reported

    @WiggSam Hi Samuel. Sorry to hear that you're having issues setting up the Optus Sport app. Have you uninstalled the app and restarted your phone? Send us a DM and we can continue to help troubleshoot. - Harrison

  • spottedpelican 🇺🇦Just Some CoverUps Random💉3× (@spottedpelican) reported

    STILL having problems with my @Optus mobile phone internet AND home NBN. Referred to a case mgr again. Told to check in via Optus app. How can I when I have no internet? I work very long hrs on www. 2 wks with issue This msg not sent from home NBN (of course). Ridiculous!

  • dagstips Dags (@dagstips) reported

    @DrDavidHoney Hold ANZAC Dawn Service in Optus Stadium

  • andrewpontes Andrew Pontes (@andrewpontes) reported

    @TheWorldGame @FIFAWorldCup @SBS So now I can cancel my Optus Sport subscription.

  • nickspilly Nick (@nickspilly) reported

    @Optus middle of Melbourne. 1 bar service. U guys are pathetic. Honestly. #useless