Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/05/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FlameRoastToast Andy Corrigan (@FlameRoastToast) reported

    @GraceOnFootball In AU the premier league is with Optus (mobile provider) and while that’s unpopular they’ve been 100% better than Foxtel (AU Sky). You get the footie free with your service, but you can also get it separately.

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • DexiiFN DexiiFN (@DexiiFN) reported

    @optus is jack back I wanna talk to him I'm having issues

  • DisgustingYT Disgusting (@DisgustingYT) reported

    @Optus fix your sht

  • genericjoesmith broseppi (@genericjoesmith) reported

    Damn, Stan Sport really looked at Optus Sport and said “you think you’re bad? Watch this…”

  • ellemmayy_ Ellemmayy (@ellemmayy_) reported

    Imagine if @Optus even acknowledged their dogshit packet loss issues to Riot servers. Smells of pushing GamePath to me. Plenty of people with the same issue.

  • KeithCheith Cheith Keith (@KeithCheith) reported

    @Optus My @NBN_Australia was meant to be set up on last Saturday when I moved to my new house. I’ve been on the phone with NBN support for hours every night since who keep telling me to wait 24 hours or just outright hang up on me without fixing anything.

  • TWTY20 DiSihing Damon Hardy (@TWTY20) reported

    And in other news, today is my double vax day. I suppose I can call @Optus now and cancel my internet yeah?

  • Optus Optus (@Optus) reported

    @ellemmayy_ Hi Ellemmayy, are you experiencing some issues with your Optus service? If so, please send us a DM so we can verify your account details and assist further from there. Jack

  • DPxrker Dylxn Pxrker (@DPxrker) reported

    @Optus why is the internet so bad out in Revesby my guy? Called ur support team and they couldn’t even fix it