Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 6 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 5 minutes ago

  It's not possible for that to happen. I think not quite as bad as at Optus, both require a full clearing of the decks across the whole club. This isn't a rebuild in culture which is clearly what's required. It's just collecting players & not making them gel

• 
  ai_sports_predictions (@AISportPredicts) reported 6 minutes ago

  3/ Fremantle v Hawthorn, first qualifying final, Optus Stadium, Thursday 18:10 AWST. Both survive a loss via the double chance, so desperation is not the input. Venue is: Hawthorn has never played a final at Optus.

• 
  Rob (@hkrob) reported 10 minutes ago

  @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!

• 
  Katrina Larsen (@KatrinaLarsen) reported 13 minutes ago

  @optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.

• 
  Dave (@Dave87990998) reported 17 minutes ago

  Always who loss has more planning than winning team so be prepared for a heavy fight which freo have never seen in 2026 80% optus stadium games went favourable so now is the real challenge first time in 2026 @freodockers

• 
  Optus Help (@optus_help) reported 18 minutes ago

  @tazmancblue Hi Paul, I'm sorry to hear you're having trouble trying to Message us over the My Optus app. We haven't received any reports or are aware of any issues that could be affecting the My Optus app at this stage. So that we can investigate this issue further, could you kindly send us a DM with more information? -Nic

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 18 minutes ago

  @MissIgraine I’m with Amaysim, so Optus towers. Was trying to call Mum & she tried to call me but neither of us could get through. Texts were super super slow

• 
  Romire 🇦🇺 (@RomireTV) reported 20 minutes ago

  @AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it

• 
  Khalil Kayal (@khalilkayalKK) reported 26 minutes ago

  @ozman024 Even during Ange's 2 seasons of Spurs I used a friend's Optus login.

• 
  J Labs (@jnj_pro) reported 28 minutes ago

  @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.