Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 11/17/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jojozebby S.R.eeeves (@jojozebby) reported

    @TheVoiceAU @Optus Is it over already, it seems like it just started 🤔 maybe it was crap.

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Optus @NBN_Australia internet is down in 2222

  • Jimmy0773 Jimmy (@Jimmy0773) reported

    @TheVoiceAU @Optus Have you seen the highlights of the final in the commercials, they all sing horrible, except for I think one of the women who is okay, the other three are shocking.

  • Optus Optus (@Optus) reported

    @ChrisE53774163 Hey Chris, I can see the NBN issues in Double Bay are still being investigated by NBN and Optus. We hope for an ETA soon. Have you registered via the Optus App to receive updates on outages? DM if you need further help. Me

  • c56c94730a504c5 CHRIS Woodley (@c56c94730a504c5) reported

    @TheVoiceAU @Optus Load of crap 💩

  • gio_redpill Gio_WTF (@gio_redpill) reported

    @TheVoiceAU @Optus Who gives a ****?

  • divine_magnet Divine magnet (@divine_magnet) reported

    @Optus Worst internet ever

  • Optus Optus (@Optus) reported

    @energise_ross Hi Ross, we're awaiting an ETA for a resolution of issues impacting some NBN customers in Bardon. Have you been able to register for network updates from the Optus App? If you have used additional Optus mobile data DM and I'll look at waiving charges for this. Meg

  • ChrisE53774163 Chris E (@ChrisE53774163) reported

    @Optus @hoser_meier Do you have an eta on fixing the outage affecting Double Bay. It is multiple days now.

  • ImOneWithTheKop B-Rad 🔴 (@ImOneWithTheKop) reported

    @am_paraj @DeanRosario @OptusSport I hope one of Fox or Paramount get it. Optus has been awful since day one.