Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 01/17/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dotzbornak1979 Dorothy Zbornak 🐎🐱🌈👑🍨🌻 (@dotzbornak1979) reported

    @Optus Love Ash, but Optus service stinks, as well as your appointment of someone investigated for corruption.

  • joelolol Joe (@joelolol) reported

    @Optus @the_follower81 I've been watching your streams on Chromecast for years. It was poor initially but then slowly improved over the years. Tonight's feed however is like the old days. Hope you guys can look into it as I know plenty of your customers are in the same boat as me.

  • JmmyTuesday James Lammert (@JmmyTuesday) reported

    Samsung tv app is killing the Optus Sport EPL stream. Switched to Xbox app, no issues #OptusSport #TOTWOL #COYS

  • Optus Optus (@Optus) reported

    @strollformula Sorry to hear about your Optus Sport streaming issues. Can you please direct message us to confirm which device (make / model) is this on? Does the issue replicate on any other device you may have? Kartik

  • goregrael Goregrael (@goregrael) reported

    @Optus The quality has been poor for the entire season so far not just this week.

  • Hirald0 Shane Henry (@Hirald0) reported

    Why is the @OptusSport desktop stream of Spurs-Wolves ‒ on the match page itself (either live or from the start) or watching the Optus Sport channel ‒ down to 25fps rather than the usual 50fps?

  • SNOW667 SNOWY (@SNOW667) reported

    OPTUS SPORT ain’t that bad

  • atari182 Martin Kennedy (@atari182) reported

    @OptusSport Couldn't see it because the optus service keeps buffering but good to read the updates

  • MDJkiwi Mike. (@MDJkiwi) reported

    @Biggestred47 NYou can make a complaint to the ACCC. Optus promoting Full Hd when the quality isn’t there and they don’t call out which devices are supported.

  • LydiaAmesha Lydia Rhiannon 🐈‍⬛ (@LydiaAmesha) reported

    @Optus @ashbarty Hope this means you are going to fix the current issues with very poor reception & dropouts happening every day now.