Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/12/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KristenFerns Kristen Fernandes (@KristenFerns) reported

    @BeeBabette Ugh! that sucks. If you have enough data hot-spotting off your phone will work, either that or Telstra or Optus used to sell dongles that you can plug into your computer for internet access

  • scott_thewspot Scott (@scott_thewspot) reported

    @Taco_Lad The spam block on my phone is currently 100% effective at filtering these, so I only see them when I get bored and go to have a look at what has come in. I don't think Optus has a filtering thing like Telstra, but it hasn't been an issue, and such obvious spam is easy to ignore

  • montaguethecat Kevin Johnson (@montaguethecat) reported

    @RoadknightThe You need plan B.I have problems with Telstra every school holidays. For work, I bought an Optus wireless modem, $60 a month, on my laptop when out of the office. Often need to turn that on.

  • pwilkins10 Paul 💉💉💉 (@pwilkins10) reported from Torquay, State of Victoria

    At least if Leeds get relegated, I can cancel my Optus Sports subscription & watch the Championship on BeIn.

  • Fun2bRubi 😷Rubi Fun😷 (@Fun2bRubi) reported

    @dmfisher86 @Optus Yes. @Optus Service isn't a specialty......

  • andrewmic Andy Hedges (@andrewmic) reported

    @Optus Thanks Tina. However given the past DM’s & tweets we have had you should not need my account information again! Simply please tell me when I will have my service back again?

  • JohnOC1991 John O'Connor (@JohnOC1991) reported

    @AlienInSC @MiguelDelaney Yeah same in Australia, and if you're with the phone network Optus it's all free.

  • rambeau92 Beau (@rambeau92) reported

    @Optus do yous offer internet on the opticomm service

  • MariaCo84657274 Maria (@MariaCo84657274) reported

    @optus by far, the worst service in Australia, more than an hour awaiting for signal, even had to buy an additional service with other company cause the signal is always bad.

  • dmfisher86 Dee Fisher (@dmfisher86) reported

    @Fun2bRubi @Optus Thankyou . You pay all this money for something that this company have people that are apparently qualified to fix this issue .