Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/04/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RT64robot RT64 (@RT64robot) reported

    @gemmalucysmart I would have a chat with Service NSW. Optus has been pretty quiet... I'm with optus too. Haven't heard a peep from them

  • AdrianGHughes 𝘼𝙙𝙧𝙞𝙖𝙣 𝙃𝙪𝙜𝙝𝙚𝙨 (@AdrianGHughes) reported

    @Optus been hours on the chat on the My Optus app with no reply. I went in-store and they said I couldn't cancel my service without going online?

  • lucky_rae Rae (@lucky_rae) reported

    @Optus @greentravellist Would bother calling Optus my information is out there F sucks

  • JohnTellnott john tellnott (@JohnTellnott) reported

    @SaintEd61 @VDejan0000 Dam!! I just **** on Optus users for not being Telstra users. Making me look like a noob Telstra...🤢😡

  • mmbarrie Melinda Barrie (@mmbarrie) reported

    @MikeJonesPhD @Optus What I also find a bit weird is there is no other mention of the other personal info such as address? dob?? Was that info exposed or not? we will never know. Yep I also received the same email today.

  • SMDEsco 🖤 (@SMDEsco) reported

    @xPIata @NBN_Australia @Optus say mums your nets down too?

  • nolinthealpha nnl✳️💉💉 (@nolinthealpha) reported

    @Optus @3AW693 I have spent 3 hours trying to fix up my accts as part of the Optus breech received an email stating DL involved contacted Optus by phone & got code to register with Equifax who will monitor my identity code wouldn't work called Equifax or transferred me to Gary

  • xPIata Plata (@xPIata) reported

    @SMDEsco @NBN_Australia @Optus Not down just been lagging every game and everything takes ages to load

  • grassrootsfoot1 Greg Werner (@grassrootsfoot1) reported

    @IanSyson @ParamountPlusAU Dear Mr. Syson, I want to be upfront with you. I am still trying to find the broadcast times for games on Optus 7 and until I have caught up with previous matches broadcast and understand what has brought us to this point I,I,I think I need a lie down. Yours in football, Greg

  • whiteonesugar Mayer Hem (@whiteonesugar) reported

    Can someone tell me when the Optus app will be working again? No access to account info or chat help function since 3/10 @Optus