Optus Outage Report in Hat Head, Kempsey, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 11 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brett Schofield (@Scho1974) reported 9 minutes ago

  @Optus Seems to be sorted. Was back to H+ or emergency calls only but seems to have 4G again now. Jindera 2641.

• 
  Kurisu (@kurisubrooks) reported 12 minutes ago

  Optus has chosen the opportune moment to go down of... *checks watch* 10:41pm! What "maintenance" spin are they gonna put on it this time...

• 
  MisterPink_⭕️z (@MisterpinkOz) reported 12 minutes ago

  @Optus @tjcfluffy So no service for like 4hrs now, and this might go for a week, and its the second time in 3 months ... if you guys do this during the end of the bull market and I lose money cause you not providing the service I pay for then we might get an issue, get your **** together!

• 
  ✨💖✨ (@v3lours_n0ir) reported 12 minutes ago

  @quietethereal ******* **** this is why optus is better 😤🙄

• 
  Daniel Cohen (@Fishman_Dan) reported 12 minutes ago

  @millionsofmyles I replaced Foxtel with Netflix, Kayo, Optus Sport and Disney+, and still waaaaay in front. No regrets, the coverage and watching through any device (or a Sony TV) has been exceptional. Foxtel too slow to adopt new technology, and overpriced.

• 
  Rug (@RugOnline) reported 13 minutes ago

  @Optus STILL on hold with your customer service team after passing me around multiple times and still being zero help and people who dont seem tonhave any idea what they’re doing. I’m over dealing with Optus today. Worst customer service.

• 
  Rug (@RugOnline) reported 14 minutes ago

  @Optus Appreciate trying to help but if over 90 minutes of being on the phone and being basically told I was lied to didnt help then I really don’t want to deal with this company anymore and am now looking for ways out of the contract you guys obviously dont want to honour.

• 
  Gillian Daly (@DalyGillian) reported 20 minutes ago

  @Optus @OAICgov serious breach of my personal data and nobody in OPTUS can help me after 4 store visits and hours wasted on hold. I have access to another customer’s bills, personal data and billing information and they have mine. Please can you help urgently #optus #OAIC

• 
  Yaakov - יעקב (@yaakov_h) reported 22 minutes ago

  @Optus hey, what’s the cheapest service you offer that keeps optusnet email addresses alive?

• 
  Skippy Johnston 🦘 (@LukeAFoley) reported 23 minutes ago

  So the match is on Sky in the UK? That means putting up with Tyler? Poor bastards. Definitely means I’ll be watching on NBCSN or Super Sport or Optus etc. No way am I watching a Man Utd home game against Liverpool with that anti-LFC fossil commentating.