Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 44 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony (@AnthonyPHoran) reported 42 seconds ago

  @Gatty54 The 1st mistake was selling TV rights to a streaming service with no other sports. Should have kept it on Fox Sports or sold to Optus/Stan which has EPL. 2nd mistake was adding MacArthur & Western United which had smaller markets & took fans off existing clubs.

• 
  Lady Leo (@Dunhacking) reported 2 minutes ago

  @Optus Please fix your Pay By Phone service. Three failures so far today. Rang your Enquiries number and got shunted back to Pay By Phone.

• 
  Adam (@AdamBurgessWatl) reported 2 minutes ago

  @Sullivan87M @footyindustryAU @BernardJKD The nrl also do state of origin at the mcg every other year and the Optus stadium can’t be that bad if they keep doing it, great stadiums both of them,

• 
  Dave Jones (@eevblog) reported 4 minutes ago

  @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

• 
  lucas (@lukyydukes) reported 4 minutes ago

  Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.

• 
  Mike (@stocksworldbull) reported 6 minutes ago

  @TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.

• 
  Raymond McKeown (@RaymondKeown3) reported 9 minutes ago

  @Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.

• 
  Dave Jones (@eevblog) reported 11 minutes ago

  Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

• 
  J (@jcotteri) reported 12 minutes ago

  @SSendybez8 @MelbourneBlokee Exactly this. WTF. It’s worse than Stan/Optus

• 
  Southside (@hapast8) reported 13 minutes ago

  @burkylie12 @Lisa9Sophia @OldGrump9 She didn't fix the Optus data breach either. Surprised? Nup