Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/03/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DocDocwight 💧Doc (@DocDocwight) reported

    I left #Optus when they employed Gladys the murderer but #Vodaphone has not been a happy landing spot! Poor reception & hard to get technical support!

  • james_cule James Cule 🇦🇺 (@james_cule) reported

    @Optus Watching City and Liverpool, pressed pause. Tried to go back to the game and it 15min. Lost its place despite the “resume” feature. Had to start again. I changed over to Optus and the connection is terrible. Please figure it out if you are are going to charge people money.

  • Warramboo Leon & Gina (@Warramboo) reported

    @jpsambo2 @Telstra @stockjournal Not just Telstra, Optus is just as bad.

  • WGrayMatter William Gray (@WGrayMatter) reported

    @Optus got hotspot by my partner last night, logged into myoptus app on my phone, with my details, and my password, changed my prepaid service type - and it change her account details! She's lost her credit, etc, but also, I feel like this is a massive security issue...

  • mrjengland Jack England (@mrjengland) reported

    @hirschirsch That's poor form. Shocking to say the least🤷 on the flipside @SAPowerNetworks fixed my SWER line issue by replacing transformer-magic (180v not ideal) & Optus/Telstra installed tower🎉 all in 2 months. I'm on 🚜 and can actually be productive 👍hope its contagious

  • mackopiu mack (@mackopiu) reported

    @Optus home is 10km out of Sydney CBD and for hardware that has no moving parts (NBN) it sure does break down a lot. Jet engines are more reliable than your coax cables oh and my phone gets 3g only most of the times 10km out from CBD. 3rd world countries have better internet

  • youcancallmeaIf Alfie (@youcancallmeaIf) reported

    This commentator on optus sport is a ******* retard

  • WGrayMatter William Gray (@WGrayMatter) reported

    @Optus Morning, we just tried calling your customer service team to resolve this, after 45 minutes, while we were explaining to a 3rd team member, the call was disconnected...

  • queeinwheein ari 🌑 (@queeinwheein) reported

    @MINGIBIGTIDDIES wtf! they’re so dodgy, i’m with optus but i’ll probably switch after hearing this lmao

  • al_is_bored Livvo (@al_is_bored) reported

    @MyRepublicAU you’re doin a grand job! My internet service has been down again for 3 hours, nothing from you. @Telstra @Optus