Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/07/2026 06:10

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tomarild82 mariah carey’d me through (@tomarild82) reported

    @Optus No thanks. We’ve been through this about a dozen times now and no resolution or offer to send out a technician. Currently looking for other providers.

  • monzaa27 Monza | DGC (@monzaa27) reported

    Sorry for the abrupt finish to my stream and games tonight. I was hoping to get into a rank by tonight stream but as you all are aware of my thoughts on. @optus and how **** their network is. Hopefully one day they will actually give the people what they paid for. FKN DOG MFs!!!

  • GankyFN Ganky (@GankyFN) reported

    @steezed__ I thought it was my signal I was getting so mad turns out it’s Optus

  • WinterMatt28 Matt Winter (@WinterMatt28) reported

    @Optus Even just the video you just posted on twitter shows the problem clearly enough? I don't think it's something with my device?

  • Aus_Contrarian 💧JS (@Aus_Contrarian) reported

    Ha ha @Optus has now blocked me. Pretty much sums up their customer service.

  • Aaditya07159557 Aaditya (@Aaditya07159557) reported

    @Optus @Al_kay91 It’s not fix it

  • Lowry_16 Chris (@Lowry_16) reported

    Currently on live chat with @Optus and experiencing the worst excuse for “customer service” I’ve ever encountered. It’s been an hour and a half and I’ve spoken to 4 different people, none of which can resolve my issue, and who just keep hand balling me to the “correct department”

  • wharfietimee Nick ⚓️ (@wharfietimee) reported

    @Lachy_Steele Optus a horrible stadium ?? Said no one ever

  • Aus_Contrarian 💧JS (@Aus_Contrarian) reported

    Hey @Optus customers. Waiting more than an hour on ****** customer support. Just go onto sales site, and miraculously support available in minutes... Hmmmm....🤔🤔🤔

  • eumonserrate Ed Monserrate (@eumonserrate) reported

    @optus NBN down in Cranbourne, VIC