Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 04/01/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MuyBruno Bruno (@MuyBruno) reported

    @OptusSport So if you currently have it for free as an Optus customer will you just start charging from August 1 if we don’t cancel?

  • GBTSocScientist GailT (@GBTSocScientist) reported

    @lee1australian @RobertJohnHenr3 I did same. Left Optus because of Gladys.Never shop H Norman.

  • STorres117 Scott Torres (@STorres117) reported

    @OptusSport No champions league, no European cups, no 4k. To watch football I need Stan, Kayo, Paramount and optus. If you can solve all those problems then I'll stay

  • davenpru Daven Prusuthman (@davenpru) reported

    @OptusSport This is stupid signed up for an Optus plan and stayed on it for 5 years purely for Optus sport so U take monthly account fees and now you want extra !! This is ridiculous you guys lost UCL and expect a price increase

  • Jay_Burls Jay Burls 🔴⚪️🔴⚪️🏆14 (@Jay_Burls) reported

    @EFTM @trevorlong @OptusSport As an Optus customer $7 isn’t too bad I suppose. Not sure I’d pay $24 though just for EPL mainly!! They’ve done a great job with their coverage tbf. Wonder if u could cancel subscription during the off season? 🤔

  • lavosaurus lavender baj (@lavosaurus) reported

    @k0alaatemysnack My issue isn’t the $7 it costs me as an optus subscriber, it’s that charging $25 a month is damaging to the football community in Australia and discourages people from watching things like the Womens WC, which is really ****** for Australian sport

  • Vin4v2 Vin4 (@Vin4v2) reported

    @OptusSport @StanSportAU provide superior UCL coverage. Probably best Optus lost the rights. Really enjoyed watching it this morning in 4k with no buffering or patchy quality, & they offer heaps of other entertainment with their service. Makes you realise how bad (& greedy) optus really is.

  • LVittiglia LV (@LVittiglia) reported

    @VinceRugari As an Optus customer, I will be leaving when they do.

  • josh_vs15 Josh 🇦🇺 (@josh_vs15) reported

    @AVFC_Bailey thank god im an eligible optus customer but this is bloody disgusting

  • jordan23CFC Jordan 🇦🇺 (@jordan23CFC) reported

    @fcbootylona what ******** is this from optus i’m actually going to throw up