Optus Outage Report in Hat Head, Kempsey, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Optus
Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Peter McAvoy 💉x4
(@PeterMcAvoy_) reported
@arak_au @troyhunt Optus's parent company, Singtel, is majority owned by the Singaporean government. Asking Optus to be held accountable is the same as declaring war on Singapore. We rely on our friendships in Southeast Asia for inexpensive labour and energy stability. It is not worth fighting.
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Come_on_man 🇦🇺 🇦🇺 🇦🇺
(@TruthdriverOn) reported
Albo tells OPTUS customers who have had their passports breached to get stuffed he won’t help them, get Optus to pay for it, he has plenty of money for foreign aid but not for Australians in trouble, just disgraceful Albo #auspol @AlboMP
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Decart
(@Descarts11) reported
@RichardDroofus @ServiceNSW @Optus Good idea. I found that the three people dealing with licenses etc. at Service NSW had different views on what should be done. Not their fault but head office not providing clear guidance. No second email yet.
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maddy
(@zochaez) reported
@anroyaI IM NEVER GETTING OPTUS NOT AFTER WHATS HAPPENING RN
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Sharon Crerar
(@Efrog1) reported
@janine_hendry I’m an #Optus customer but haven’t heard from them at all.
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.
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Lindsay Carter
(@Lindsay22808953) reported
@Moffitt9210 @Optus You and how many millions. It's gone down. Hacked or overwhelmed????
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catty
(@luxlazuli) reported
oh my god i Got Got by the Optus **** up too and i haven't been a customer for like 5 years
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Ree Diamond
(@ReeDiamond2) reported
@SenPaterson @Birmo James .. some of us haven't had the message or email from optus with the code they want us to add to Equifax. Does that mean we wont have a problem or does it mean that optus aren't keeping us up to date ? tks
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Pat Mar
(@patmar33) reported
Just like to say I am not a member of Optus & have never used its services my phone & internet are with different providers.