Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/13/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • qahowa BigM (@qahowa) reported

    Let me tell you about what I believe *REALLY* happened with @optus, I believe that the public are not told the full story, and being a customer of Optus, I had my personal details leaked due to their inaction and deception @acccgovau #OptusHack #OptusDataBreach #OptusFail

  • Mel20017132 Melsa (@Mel20017132) reported

    Sooo… apparently the Optus hacker has now deleted all the files the stole and the details of 10,000 customers was never released. Hacker said there was too much attention and apologised. Seems very dodgy to me.

  • ViscusGaming Bryn (@ViscusGaming) reported

    @arckstar @6NewsAU @Optus How is it freely available information? If it was freely available, people wouldn’t be worried about identity theft as a result of this incident

  • Margie_Bloch Margie Bloch (@Margie_Bloch) reported

    @susanfranciswr1 @Optus I'm not an Optus customer but will use my full vocabulary of swears on behalf of friends who are.

  • heyimpip Pip ✌️ (@heyimpip) reported

    Trying to call ANY of their support numbers isn’t working. I’m not paying my bill until this **** is over and will be moving companies, glad I don’t have direct debit set up @Optus #OptusHack

  • geo_donaldson Geo Donaldson (@geo_donaldson) reported

    optus data drop, asteroid goes wobble wobble, yeah cool thats crazy and all but this Gen Zer is already trying to sift throught the Try Guys sub reddit to work out wtf is going on with Ned

  • annaRoseShadow Bananas McGee (@annaRoseShadow) reported

    All the information of me that was exposed in the Optus hack was stuff that was publicly available generally anyway. Still given their ****** service in otherways on top of this. I will be moving.

  • lambda_foo Tim McGilchrist (@lambda_foo) reported

    @newhoggy After the Optus breach there really is very little I can do as a customer. I will be taking my business elsewhere but that doesn’t fix leaking personal information.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported

    @troyhunt @haveibeenpwned ID verification services could leverage @haveibeenpwned to let companies know that an ID number has been compromised and probably shouldn't be used. Or Optus could give the leaked ID numbers to each issuing body so that they can co-ordinate a mass re-issue...

  • throau Jethro Rose (@throau) reported

    @JtotheB83 @AustinPollock_6 @6NewsAU If you’re an Optus customer or have been since 2017 assume it was.