Optus Outage Report in Hat Head, Kempsey, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 52 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anxious_strawbry (@StauberShaun) reported 1 minute ago

  Another day another night of @Optus internet being less than 1 anythng still the worst internet in the country

• 
  Chung Hui (@_ChungHui) reported 3 minutes ago

  @samr6003 @Optus So shortsighted by @VicRoads . They’re going to end up expending way more energy and resources if identity theft starts happening at a large scale. Hope that’s just the company line while they work out a better solution

• 
  Rod M (@TechGeekAus) reported 9 minutes ago

  Time for a Class Action lawsuit, immediate amendments to the Privacy Act to include protections and financial recompense from Optus for every affected customer and time for heads to roll at Optus including the CEO.

• 
  kermi (@Kermitron) reported 10 minutes ago

  Finally ready to weigh in on the big Optus hack I think it’s bad news

• 
  KezBenelong🌱 Libertarian (@KezBenn) reported 11 minutes ago

  @hugh_woods @ServiceNSW @Optus Look on service NSW website. The info is there.

• 
  BigQuestionsNow (@NowQuestions) reported 15 minutes ago

  @Optus @RunnerSA18 Obviously companies like Optus can’t be entrusted to be the repositories of sensitive data so moving forward all identification records of customers should be set to auto-delete once verification & account setup established! As for the IT numpties hooking customer DB’s to the Web

• 
  Evelyn (@EvelynScott73) reported 16 minutes ago

  @rick_rampal @KoparaFallsKid How were you notified if not a customer of Optus? We were customers years ago but they wouldn’t have current contact details. Just wondering?

• 
  ollie the super wally (@Ollie_Bun) reported 20 minutes ago

  The actual issue is that Optus failed to deal surely with sensitive PII in a mission critical and well established products - with potentially tragic consequences. Then they labelled themselves the victims. Now they’re just lying to customers. Using a new gmail won’t help lol

• 
  Harri (@HarriHooHoo) reported 23 minutes ago

  @Optus .. got my email from you. No support offered - just a number to call. Crocodile tears from your CEO. Poor form.

• 
  KezBenelong🌱 Libertarian (@KezBenn) reported 28 minutes ago

  @benavu54 They'd better not give customer data to banks! That's a breach in itself. All they need to do is sight ID documents and delete them. It's so simple and the law already prohibits retaining personal information when no longer needed #Optus #Optusdatabreach