Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/12/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonas_Holt Jonas Holt 🚮 (@Jonas_Holt) reported

    "Are you sure you want it back?", I asked the customer who left her phone at my checkout. "Yes please lol" "But you're with Optus... now is the chance to reclaim your life. Say the word and I'll crush the phone right here - take the red pill"

  • Reaktor_Audio Reaktor Audio (@Reaktor_Audio) reported

    @ServiceNSW Optus has advised me that both numbers were exposed, but Service NSW are still refusing to change my licence. Is there anyone who can help me?

  • esscee13 Christo🇦🇺⚔️✝️🌸 (@esscee13) reported

    @bratat22 It seems to be orchestrated, maybe a push towards Digital ID. I say this because if your business is providing Data and communication services why isn’t all your Data incl customer info military grade encrypted? I use a VPN with it so why don’t Optus, Telstra etc have it

  • 0coolterminal 0cool (@0coolterminal) reported

    @Optus There is nothing to be followed up. Optus provides absolutely shocking service. Half of the people have no idea what they are doing. Optus was not able to even tell me what I actually ordered. No doubt you have security issues.

  • Tama4103 Georgie Sewer Rat (@Tama4103) reported

    @wimmerachic I feel your pain. FMD after trying to reset my pword for webmail for 2 days….my online Optus chat person now tells me webmail down😤🤬

  • Davidmichie David Michie 🏆 (@Davidmichie) reported

    @iamshaunbailey @Optus They will be losing me as a customer in the next few weeks, pay out the balance of my contract and take myself to the competition

  • copiapoa_xvii 🌵 (@copiapoa_xvii) reported

    @Optus @RunnerSA18 Can you please just fix your website. It's the slowest website in the world.

  • iamshaunbailey Commander In Chief (@iamshaunbailey) reported

    @Davidmichie @Optus Customer service is pathetic

  • 0coolterminal 0cool (@0coolterminal) reported

    @Optus There is nothing to be followed up. Optus provides absolutely shocking service. Half of the people have no idea what they are doing. Optus was not able to even tell me what I actually ordered. I am not surprised that you have security issues.

  • HansOrph Hans Orph (@HansOrph) reported

    Spoke with @Optus cancellations, I feel for the poor bastard dealing with pissed off people all day, the poor guy seemed so beaten down by this whole situation, and how his organisation has handled this debacle