Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/03/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ezza94 Erin - 0.05% of Mamamoo Listeners 😅 (@Ezza94) reported

    @NoFunBrown Yeah I signed up for it a couple days ago just in case. Pay for my **** Optus

  • silver_tinsel Tired Duckie 🇺🇦 🇺🇦 🇺🇦 (@silver_tinsel) reported

    Just online chatted with @optus re the #OptusDataBreach (they’re calling it cyber attack - PR working overtime?). I asked what id of mine they have on file. Answer: a proof of age card, expiry 2021. I’m 50. I haven’t had a PoA card since 1990. That’s not my id. WTF is going on?

  • MeganRandHsmum Megan (@MeganRandHsmum) reported

    @carolduncan Which is all well and good, but I spoke to a Service NSW person at the weekend who said, YES definitely replace your licence. Not sure I trust Optus.....?

  • travisaholland Travis Holland (@travisaholland) reported

    Given people slamming Optus for holding on to unnecessary customer data, worth noting that both @Westpac and @NAB regularly email me years after I closed accounts. For Westpac, I've *never* had an acct, but was signatory on business account.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @JoshCarter_ Hi JRC, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • markje4 Mark Evans (@markje4) reported

    @lainieaquietoz @cheryl_kernot Switched mobile plan from Optus to Telstra several years ago. Have been advised my DL was exposed in recent data breach. WTF do they still have my details in their system?

  • GumtreeKoalas jennifer (@GumtreeKoalas) reported

    @chiman321 @Optus I think you were wise, l have had to provide my licence number a few times on-line - never been asked for the card number.

  • David_Borg89 David Borg (@David_Borg89) reported

    @VictorDominello 2/3 Given the breach might of been prior to the mandate of enforcing both LNum and DNum, should it not be prudent to assume the worst and allow replacement of all card holders notified by Optus even if it was only DNum leaked?

  • androuryan R KAYSAR (@androuryan) reported

    @Lunatickles77 @Optus @RunnerSA18 I got the same email: "ONLY" your license has been exposed. What a SHAME! I've been getting a higher number of scam calls now since this leak, The CEO and CIO Must Step Down and show some accountability. #OptusDataBreach #optusbreach

  • Clarkie_Qld 💦Clarkie™ #MasksMatter (@Clarkie_Qld) reported

    @cheryl_kernot And me and my email address, full name, mobile number WTF @Optus