Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💧LNP Have Gone🐀 🦜💉💉💉
(@suthernx) reported
@Optus Is it just me or are other people having trouble accessing optus email?
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Giraffe Magician
(@magician_gin) reported
@spaghezzy @Optus It's the latest customer service technique to prevent financial lost, don't answer the phone when they call to cancel. I bet if you select you want a new phone line, they pick up right away lol
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Giraffe Magician
(@magician_gin) reported
@tonyparish @Optus The new customer service retention technique. Ignore them until they go to @Telstra - problem solve
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ً
(@McShayne2011) reported
@Chris_Murray48 @deniseshrivell Even the simplest systems have a trigger so if unusually large amounts of data are being uploaded, the alarms go off and the transfer shuts down ... just speculating but it seems Optus cut a lot of corners to save $$$ and time.
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Giraffe Magician
(@magician_gin) reported
@Optus @RunnerSA18 @KathmanduGear you selling any camping gear suitable for an optus store? Optus wanna play. After i pull a chair and loudly announce I might as well sit if they are gonna make me wait at their store just now, customer service was instant.
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Giraffe Magician
(@magician_gin) reported
@Optus I have the whole day off and I have the next 2 weeks off. Lets play how long can I camp out at optus until I cancel my NBN plan!
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ᴛʀᴇᴘᴀɴɴɪɴɢ ꜰᴏʀ ɢᴏʟᴅ
(@THAT_Reuben) reported
@emilywindwrites Optus customer here. Day 7. no contact yet.
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DrGreenie Sedai
(@Green_Girl100) reported
@slamup As I sit here with 50 odd people ahead of me changing their licences, **** YES!!!! the least #Optus can do is wipe our last bill as some kind of apology. I absolutely lost my **** when the operator mentioned my o/due bill before giving me the equifax code.
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Maglunasash
(@Maglunasash1) reported
@Optus @RunnerSA18 Not even a customer anymore why do you still have my details?!? Now you have allowed them to be leaked! I can smell a class action lawsuit coming up!
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georgia
(@georgiaaro) reported
I haven’t been an @Optus customer for about 2 years, and I haven’t received any correspondence from them about my data being leaked… am I in the clear or???