Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Quinn
(@_reddevl) reported
@Optus @OptusSport Kartik, sorry but you're missing the point. I pay other streaming service companies, they remove the advertising.
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Naut
(@nautfn1) reported
@OvertGGs @Optus my internet keeps cutting out whats the issue?
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Mark Saunders
(@SW0RDIE) reported
Day 6 and still no @Optus phone service and now day 2 of no contact whatsoever to find a resolution to not being able to use the iPhone 11 that is under contract. Extract from complaints policy “we aim to lead Aus in delivering outstanding customer service”🤔#shambolic #shocking
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@NBN_Australia @Optus , what support are you able to offer? See previous tweets.☝🏼 Let me clarify this. You are the retailer , described as the service provider whilst @NBN_Australia actually does the physical service to infrastructure? This is an ongoing issue.
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diddez
(@diddezfn) reported
@OvertGGs @Optus help my internet has cut out 12 times in 2 minutes
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DM me lolis
(@Send_Me_Lolis) reported
@meatmatoy Telstra is one of the two major ISPs we have here in Australia (the other being optus). Both of them are pretty ****. I'm with a smaller ISP and things seem to be fine now though.
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Onarabul Madem
(@EsterJayyy) reported
Optus needs to do better! You’d think after an entire week of upgrades and no service things would improve but it’s the same If not worse. I pay monthly bills for no reason. Just donating data and vibes. 🤮🤮🤮
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Lizzie
(@eripoll10) reported
@Optus No I’m done messaging and wasting my time from your incompetent team. You can get someone to call me and help me fix the problem because I’m more than happy to change providers seeing your service is lagging in customer service
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Louise Hodgetts 🦊
(@LouiBean) reported
Power outage and @optus barely seems to be working for me to hot spot my phone. What a super fun time to be working from home 🤯🤪
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Alpaca Capital
(@Alpaca_Capital) reported
Where is private infrastructure on valuation? AustralianSuper paid 38x EBITDA for a 70% stake in Optus’ tower network, although I have a sneaking suspicion the real multiple is +40x. Noting revenue structure is different from typical towerco, big price. $DBRG $AMT $CCI $SBAC