Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/21/2026 03:45

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • energise_ross Ross Bridgeford (@energise_ross) reported

    @Optus Hi Meg - I don't have optus mobile, so a reduction of my bill would be appreciated. It took you 9 weeks to relocate me and I only had a few days before this outage. Ridiculous really.

  • MarleneB1955 Marlene Body (@MarleneB1955) reported

    @Optus Hi Aman, the same problem has just returned. Unable to call UK on either landline or mobile. Please advise.

  • nikivelkoska Niki Velkoska (@nikivelkoska) reported

    @TonyPapa7 I'm having a lot of static issues whenever I call someone, it's so awful. Been with Optus since I had a phone as well. Time to make some changes for the better! Never looking out for their customers, always looking out for their bank balance.

  • LamillLoL Lamill (@LamillLoL) reported

    @Optus hi, the online chat isn't working in the Optus app. Please help!

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Optus Your status page shows no outages however there is clearly an issue the past couple of days where there have been no issues for months. Stop pretending you don't know there is an issue, I'll just go back to another provider

  • ivanjcunningham Ivan Cunningham (@ivanjcunningham) reported from Hobart, State of Tasmania

    @Optus Can someone from Optus Australia please assist me with an ongoing issue. I'm WFH and continue to loose internet.

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Optus It is now down for the past 20min

  • Postie221 Paul Humphries (@Postie221) reported

    @VinceRugari Will we see a reduction in ads on the service with the increased price- understand it may have been needed but the external ads on top of a streaming subscription seems a bit much (FWIW I’m a long time Optus customer so minimal affect on me)

  • Youllne74751810 Youllneverwalkalone (@Youllne74751810) reported

    @John92318516 They’ll have to tone down the whistles at Optus stadium

  • toxin1981 Toxin81 (@toxin1981) reported

    @Optus any update on the NBN outage in Salisbury SA 5108?