Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/01/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rita_Saffioti Rita Saffioti (@Rita_Saffioti) reported

    If you have received this secondary notification from Optus that your licence details have been compromised, please attend a Department of Transport Driver and Vehicle Service Centre with a copy of your Optus breach notice, as well as two forms of primary identification.

  • LindaMelisande Linda- Melisande, (@LindaMelisande) reported

    @pceebee23 @BestLinxo No, Optus collected that info with the proviso they had iron clad safety in place..fail. Optus pays..not us.

  • kokolopa kokolopa (@kokolopa) reported

    CBA "added customer protection includes access to SavvyShield via the Credit Savvy App, “which makes it easy to temporarily ban access to your Credit Report if you think your identity has been compromised.” ITNews...the continuing Optus shemozzle, Medicare no.s taken too, fekkers

  • timburrowes Tim Burrowes - Unmade (@timburrowes) reported

    Optus also took the decision not to send one mass email to the 11m people potentially affected at the beginning. Email platforms may be incapable of that in one send (am I right about that?) but nonetheless, it's poor that some customers still haven't heard anything

  • timburrowes Tim Burrowes - Unmade (@timburrowes) reported

    Optus made bad communications choices which changed the trajectory for the worse. CEO Kelly Bayer Rosmarin got lost in the weeds arguing it was a 'sophisticated' attack even when that was being widely contradicted. It looked slippery. She should have had better advice to avoid it

  • JackRhysider Jack Rhysider (@JackRhysider) reported

    @Heyagarn @DarknetDiaries @Optus When the stops being news about it, that's when it'll be ready to tell. I'm a slow news junkie so I'll read up on this in a few years, see where it's at and if it's ready to tell. Seems like if I publish something now, I'll miss most of the story.

  • LabworksVapes Paul Blamire (@LabworksVapes) reported

    @VaperNt @Optus @Singtel WTF - they need to pony up and pay for all our ID's to get changed

  • TehMuck Teh Muck (@TehMuck) reported

    Me: “Oh hey service tas is gonna waive license reissues for optus customers.” Wormy: “Why? I’m an optus customer…” Me: “…did you not hear about the massive data breach or get an email about it or see the memes Guy posted or…”

  • Mrbigcrypto Aryn Bands (@Mrbigcrypto) reported

    @Robyn_Grote I fail to see how this was inherently misogynist. Perhaps you could explain. I would agree that the CEO of optus must go... but it's not to do with her being a female

  • JohnLee84586356 GinJohn 💧💦🐀 (@JohnLee84586356) reported

    @SenPaterson @SenatorWong Optus should be the ones covering peoples costs. They are the ones with inappropriate security of customer data. More corporate welfare for your mates?