Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 50 seconds ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Parker (@peterparker6288) reported 6 minutes ago

  @WillSchofield Mate , we’re gonna need a full run down on your port-to-pub on the pod next week . Did u get it done/how’d you go/howd you get to Optus/any delays in getting to Optus/challenges etc @backchat__

• 
  Kevin Chen (@Defiantclient2) reported 7 minutes ago

  @antti_engineer @Telstra Signal strength is logarithmic. An additional 3 dBm can be a big difference. @Optus, a partner of Starlink, is claiming that the -115 dBm level is essentially unusable. And there are live measurements where Starlink hovers slightly above and below that number. Also, just look at the measurement in your own app there. The -112 dBm is about bordering going dark red and your own app describes -112 dBm as "Poor".

• 
  Roansome (@roansome) reported 12 minutes ago

  @teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...

• 
  Sriram Narayanarao (@Sriramcse31) reported 13 minutes ago

  Customer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).

• 
  Harry Gregory (@Hazkypreos) reported 14 minutes ago

  @RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.

• 
  Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported 14 minutes ago

  @ausstockchick Moonlighting as Optus Customer Support.

• 
  MetOshi (@met_oshi) reported 14 minutes ago

  @RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change

• 
  B (@Buueror) reported 16 minutes ago

  @JackieChan87805 @LeagueScenePod @BulldogRitchie Let’s say they play their marquee games at Optus atm. That firstly annoys season ticket holders who get a worse experience and it dosen’t help their case in getting HBF Park upgraded in the future. All the government has to point to is the fact they are happy using Optus.

• 
  Sriram Narayanarao (@Sriramcse31) reported 18 minutes ago

  Customer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).

• 
  Tim Montague (@TimMontague77) reported 21 minutes ago

  @JamesPreuss @Telstra @Optus I just bought the starlink mobility mount and bolted it to the truck no issues. Use your phone on airplane mode, so it doesn’t drop calls out swapping to phone towers