Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/31/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jordan_kent1 Jordan Kent || Obi-Wan Era (@jordan_kent1) reported

    @troye1999 @Optus @annawalker096 it's out everywhere, leave the customer service team alone lmao

  • Optus Optus (@Optus) reported

    @emmastacey_ Hi Emma, we’re aware of an issue with receiving calls and messages impacting some Optus customers. We are working to restore services as a priority. We do apologise for the inconvenience caused and appreciate your patience in the meantime. Sarah

  • RJH1951 Raymond John Hartley (@RJH1951) reported

    Waiting 30 mins for response from @Optus to problem with my Fetch box. Next month they will charge me more for something I can’t watch. Off to Telstra store Monday to see if they will deliver for what they charge

  • Riyanabbas7 Riyan abbas (@Riyanabbas7) reported

    Hey @Optus your service is out at east Melbourne??

  • Io_Jason_oI JP-X (@Io_Jason_oI) reported

    @downdetectorau Optus outage 3109, No reception, SOS Only

  • Optus Optus (@Optus) reported

    @BluntandCentre Hi there, we’re aware of an issue with mobile services impacting some Optus customers. We are working to restore services as a priority. We do apologise for the inconvenience caused and appreciate your patience in the meantime -Gabby

  • Rhino11011 Mitch Ry.\n (@Rhino11011) reported

    @guardian The whole set up Australian football has issues we send so much money overseas via Optus and Stan. Some of that money stays in Australia we have a stronger comp. The tour seems to be the Cherry on top.

  • YourNemesis72 Cyrano (@YourNemesis72) reported from Bowral, State of New South Wales

    @Optus I have 4 contracts and you can't help me save!

  • FilmMomatic 🇺🇦 Harris Dang aka Critic Name 🇺🇦 (@FilmMomatic) reported

    @nadine_whitney Probably having another Optus internet outage.

  • throneofships a (Taylor’s Version) (@throneofships) reported

    hey @Optus looks like there's 4G outage in SE melb