Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/01/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

  • parslow77 Lliam Parslow (@parslow77) reported from Brisbane, State of Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • david_odonoghoe David O'Donoghoe (@david_odonoghoe) reported from Brisbane, State of Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • BigV2011WCE Victor Yong (@BigV2011WCE) reported from Westfield, State of Western Australia

    How do I complain to NBN. Having it since 2 weeks ago and it’s unstable with frequent dropouts. Currently typing this while using mobile data. Can anyone help me out. My ISP is Optus since 2007. Forced to switchover 2 and a half weeks ago

  • vanwaitsy Angela 🔰🔰🔰 (@vanwaitsy) reported from Sydney, State of New South Wales

    @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

  • nathan_warner Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported from Darwin, Northern Territory

    Back on hold and it advises me it will be about 30 min for my call to be answered. Multiple staff in the #Darwin store I’m at not serving customers at the moment. Can’t cancel my contract that expired in 2018. #Optus @Optus

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.