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Optus

Optus outages and service status in Hat Head, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Hat Head, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott
    Heather Scott (@drhascott) reported from Hat Head, New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Joshffs72
    JoshO (@Joshffs72) reported

    After signing up with the @Optus deal through flybuys on May 25 I was told there was a technical error on their side, and that they couldn't process my order until July 1? I have never had a more incompetent, pathetic and disgraceful experience.

  • KalliopiOlympou
    Weerona Farm (@KalliopiOlympou) reported

    @Optus @alexblair_1 Same problem QLD 4520 ... low quality stream and constant buffering ... not happy Optus

  • DanielSMatthews
    ๐‘ซ๐’‚๐’๐’Š๐’†๐’ ๐‘บ๐’„๐’๐’•๐’• ๐‘ด๐’‚๐’•๐’•๐’‰๐’†๐’˜๐’” ๐Ÿ‡ฆ๐Ÿ‡บ (@DanielSMatthews) reported

    @ianclarkeAU If you have a business you need both, they never go down at the same time. This was the case with Optus and Telstra cable networks decades ago, if you had both and a firewall/router that handled either bridging or failover you were never off line. Mind you Telstra did get nasty in the early days because their billing system was lazy so you could send packets out on one service and pull down data on the other thus avoiding usage fees. ๐Ÿค“

  • tcf_updates
    The Content Factory (@tcf_updates) reported

    ๐Ÿšจ SINGTEL CUTS CEO PAY AFTER MAJOR NETWORK OUTAGES. Singtel has cut CEO Yuen Kuan Moonโ€™s pay after a year marked by highโ€‘profile network failures in Singapore and Australia. The companyโ€™s annual report shows his compensation fell 16.9% to S$6.8 million for the financial year ending March 31. The reduction came even as Singtel posted stronger profits, reflecting the boardโ€™s push for accountability after outages disrupted emergency services and affected hundreds of thousands of users. The pay cut follows several serious incidents, including a 14โ€‘hour Optus outage in Australia that hit Triple Zero emergency calls and backโ€‘toโ€‘back disruptions in Singapore that left about 600,000 customers offline. Regulators opened investigations, and Optus accepted all recommendations from an independent review. Singtel says it is focused on restoring trust, improving reliability, and strengthening its operations. The company remains confident about its broader outlook despite regional economic uncertainty.

  • Hailmo
    Pirate Ninja (@Hailmo) reported

    @Teh_Jkr @Optus @Telstra is no better!! I'm paying more and experiencing more black spots and slow downloads

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Telstra MVNOs โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆ (higher cost) Optus MVNOs โ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–ˆโ–‘โ–‘โ–‘โ–‘โ–‘โ–‘ (mid-range) Vodafone MVNOs โ–ˆโ–ˆโ–ˆโ–ˆโ–‘โ–‘โ–‘โ–‘โ–‘โ–‘โ–‘โ–‘ (cheapest) Conclusion: We pay more because only one network actually works.

  • MyNameIsMurray
    Murray (@MyNameIsMurray) reported

    @Starlink And while Optus and Vodafone service this area - proving how much Telstra really sucks - they both lose signal only several kilometers further out of the CBD, meaning that they also suck. These are the only three networks here. All other carriers buy access from these three.

  • JH_Otway_Ranges
    John Harrison ๐Ÿ‡ฆ๐Ÿ‡บ ๐Ÿฆ˜ (@JH_Otway_Ranges) reported

    @FranMooMoo I use Optus 5G on my phone with 500gb of data and that feeds my computers indoors, TV etc and it is super fast, up to 350mbs. only problem is they have stuff all 5G towers and most are still 4G only, they just wont upgrade them, I'm in a good area with a good signal.

  • AXXEPT_
    AXXEPT (@AXXEPT_) reported

    @cxncretejngle SCAMS. report that **** to optus

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: nonโ€‘existent. 2026 and we still donโ€™t have a shared rural network? When one telco holds all the coverage, itโ€™s not a choice - itโ€™s a monopoly. #WakeUpAustralia #NannyStateNSW