Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 03/07/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RayJCapo79 RayCapogreco (@RayJCapo79) reported

    @KanabarSarit @BasilZempilas Why do you want United? They’re pure **** right now, Perth glory are in better shape. @chrisrock would fill Optus stadium for sure though…

  • MohamadImad05 SkarjOS 🇺🇦 (@MohamadImad05) reported

    @panda_casts @ACTFibernet Bro @Optus keep telling me to upgrade my internet and when I ask them to, they reply after like 2 weeks of "investigating" to go "nvm lol we don't support decent internet in your away". Fast forward a week and they keep telling me to upgrade my plan again 🥸

  • ant_cruze Anthony Cruze (The Modern Saints) (@ant_cruze) reported

    I just found this out, because there's no news on it..that @Optus no longer offers a #fetchtv service. The only way they tell people is when they go and cancel the service. Noticeably absent from fetch's site is its availability on Optus! I feel a exodus coming!

  • JCautec Joe Cautec (@JCautec) reported

    @bryankav123 @Optus With which service Exactly?

  • KimyonaYunikon Brianna Allston (@KimyonaYunikon) reported

    @Optus Hey, I'm not sure if this is a widespread issue for other Optus Flex customers, but you guys keep trying to, if not successfully double charge me every time I restart my Optus Flex subscription. Really think this should be looked into.

  • MZuma365 MichealZuma365 (@MZuma365) reported

    @Optus why is the internet not working? Is there some sort of issue? What is GOING ON?

  • alana_p_ Alana Phipps (@alana_p_) reported

    @Optus I will take a look. But I struggle to believe that there has been no activity on this number for 1-2 years…. Poor Ashleigh must have been in a awful lot of debt.

  • lavosaurus lav baj (@lavosaurus) reported

    @pjwiss I have since learned that optus sport is the Bad App and have adjusted my alarm. Feeling very good about tweeting this and being informed that I can cop an extra hour of sleep

  • Mezanong MezANonG (@Mezanong) reported

    @TheRiffJet @TubbsJTattsyrup @iiNet 16 year customer here, having similar issues with the swap from their optus plan to their vodafone plan. none of their instructions are valid

  • hyqdo haydnn (@hyqdo) reported

    @edaptfn no stupid get optus sport