Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 11/30/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • connor_daren 💧Daren Connor 🇦🇺 (@connor_daren) reported

    Why do mobile phones still break up & drop out in this day & age? WTF is going on? Aren’t services meant to improve over time? @Telstra & @Optus are forever dropping out, losing service & dropping words during conversations. Hopeless Australian telecommunications. #auspol

  • liarabbott Ghost of Tones (@liarabbott) reported

    @mattjcan @Telstra Why can't we roam across mobile networks so if vodafail and optus have coverage in this area then people would not be left without service

  • ZoeWundenberg Zoë Wundenberg (@ZoeWundenberg) reported

    @Optus - is your web chat service run by bots only? I was told I was being connected to an “expert” who had a name, but the responses suggested it was a bot or at least a person employing copy/paste service. #CustomerService

  • JoshClements89 Josh Clements (@JoshClements89) reported

    Watching football on Paramount is like a poor Optus Sport; which is a not-as-good version of SBS. @SBSSportau the standard-bearer for Australian sport. #SBS #Freetoair #PublicUtility

  • DarrenJ02646900 Darren J (@DarrenJ02646900) reported

    @Optus when will Ermington be back online! I've checked the outage link.

  • jatolion Lion is back to repairing stuff. (@jatolion) reported

    @IanHartley_ How many of those 26 million actually own a TV? live near enough to a station to get a signal or are on the Optus VAST satelite service ? or are Foxtel subscribers?

  • markaurisch mark aurisch (@markaurisch) reported

    @DanielCherny 7 weeks ago you were complaining how poor the attendances were at Optus for the test match now jumping on the bandwagon when crowds in Perth are embarrassing the rest of country..!

  • andrewstarr1000 Thing (@andrewstarr1000) reported

    @M_B_D_S TPG couldn't provide the service. It's Optus or Vodafone. I'm with Vodafone but their mobile coverage where I am is terrible. Even Telstra with all their issues could fix stuff before this. They just cost too much for me right now. Bastards.

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus The last actual conversation I had with your inept tech support acknowledged there had been 11 drop outs in the prior 24 hours, and that was after NBN techs replaced everything.

  • brxkenqpid vilaris (@brxkenqpid) reported

    @crimsonflxwer Maybe if I give the Optus provider gawk gawk 9k they’ll give us free wifi forever 🤪🤪🤪🤪🤪 so no more issues