Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/06/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MeshForce CW (@MeshForce) reported

    @Optus Ah! Checked the Network Status page. Planned work being done on a mobile tower in the area.

  • AntoniStojak Ma Boi (@AntoniStojak) reported

    @NickEfthimiou @Optus ALL of Manly. It’s unbelievably bad @Optus

  • beeradmoore Brad (@beeradmoore) reported

    @Optus After two and a half hours we finally got it sorted. Someone might want to go check if your support centre is over worked. Support agent was rushing answers that were incorrect while then leaving me in dead silence for large amounts of time.

  • spiderflxcyfnbr spiderflxcy (@spiderflxcyfnbr) reported

    @Optus please fix your wifi it is so bad right now I can't connect and I'm right next to the internet box.😐

  • Quicksilveraus Quicks (@Quicksilveraus) reported

    yo @Optus I’m on a set plan and my bill changes monthly and I don’t go over my data.. i’m also paying for some sports and sub thing that i’ve never used and the app tells me i’m not signed up for… Question is how much have you gotten out of me without me knowing?

  • ShriekingVi 🐀Proud Lefty Sewer Rat🐀 (@ShriekingVi) reported

    @Optus still don't have internet or any customer service.

  • jacob_633 Jacob (@jacob_633) reported

    @thecheese01 @CorbinMiddlemas 11 home games plus a few away at the G. 2 of those 16 have been finals can’t help that. I think teams like Freo need to play more games at the G rather then marvel but Freo for instance have played 13 games at Optus their home stadium just like the G is the Pies

  • developit Frances (@developit) reported

    @Telstra I can’t see that you can help me. I want a plan that supports esims I want to post pay my bill not pre pay by direct debit. I’ve been with Telstra around 15years, it’s time now to look at other options. Vodafone have $150 bonus credit Optus I can donate data to Smith Family

  • civonergu Johnnie Yu (aka Thejugshow) (@civonergu) reported

    @Optus seems Mobile services are down. Need to get Technicians on to that ASAP!!!

  • cas_bar000 Kazbah (@cas_bar000) reported

    @Optus our internet is absolutely non-existent, ATM. Checked w/friends: same. No amount of rebooting the router cures the incessant buffering and slow loading. Realise root cause is @HonTonyAbbott's traiterous deal w/#MERDoch in 2013 re: NBN but now we're onto 5G, I mean - WTF?