Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 12/28/2025 12:05

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • arxidospasti Tria Katsikia (@arxidospasti) reported

    We already know Paramount is a million miles behind Stan & Optus. There’s a huge issue. If they’re stopping the game to show ads, it’ll lead to members not renewing their subscription service for that platform. We want a quality screen & not **** arounds when a game is on.

  • TrickyRichieSzn 𝙅𝙖𝙢𝙚𝙨🇦🇺 (@TrickyRichieSzn) reported

    @jackdc2003 it's crap. give it to Optus or something idk

  • liverpoolbear Leonard Brown (@liverpoolbear) reported

    @MFWitches The emperor has no clothes,mostly surrounded by sycophants enabler’s,yes Prime Minister people,laughing at every poor attempt at humour, catering to every self indulgent whim,like the walking on red carpet,bowing heads from servants,they’d be terrified just like Optus’s Gladys

  • GregB_Aus Greg B 🇦🇺 🚑/🏥/💂🏼 (@GregB_Aus) reported

    @WAAMBMEDIC @MelB_1820 & I were having the same conversation today. Our @Optus #NBN was down last night & the modem’s SIM didn’t work. Contacted them via chat (their preferred method) - response 14hr later! We remain with them due to ease / laziness, not because of their product or service.

  • khudaifaujdaar Ash (@khudaifaujdaar) reported

    @Optus any idea if there is an outage we in 2165. No nbn Internet and your online info suggests there is no outage.

  • Greg_Giannis greg g (@Greg_Giannis) reported

    @Optus @networkoutage Shocking intermittent outages over last week in Reservoir area. Optus??? Done the troubleshooting things several times. Good for a few hours and then problems return.

  • awkward_rants thedoctordonna (@awkward_rants) reported

    @Optus If you can help at this stage sure.

  • awkward_rants thedoctordonna (@awkward_rants) reported

    Only just finding out that @optus number share is faulty af. HOURS of phone calls for 10 months to try and fix it. To make it worse they were having me take it to Apple to open up for diagnostics. Why didn't you say it may be you?

  • awkward_rants thedoctordonna (@awkward_rants) reported

    Turns out @optus are a fault if your number share keeps breaking. I have finally googled and I'm not alone in having way too many disconnections. I have wasted dozens of hours on tech support and I'm finally leaving #leaveoptus

  • bootsmith_ nebjam1n (@bootsmith_) reported

    @Optus - what sort of discount can I expect on my Home 4G internet bill after yet more maintenance on the ONLY tower in my area? This is about the 20th time maintenance has been undertaken in as many weeks. We're paying a lot of money for a horrible service!