Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (16%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Fred
(@fiiingers) reported
@Optus Hey there we left you in June. You have the hide to charge us again in July & a late fee. How many other people do u rip off becuase they dont check bank statements? This is why I left **** customer service!!!!
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Suzy Ambrose 🇺🇦 🇦🇺 🇫🇷
(@AmbroseSuzy) reported
@JayJay91341991 @BelindaJones68 Since @GladysB joined Optus she has broken her promise to improve customer service and eliminate exorbitant errors with intl roaming - well known to the Telecommunications Ombudsman. Prior to leaving Aust recently I ph Optus who assured me that the country I was travelling 1/2
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Jo(anna) 🌙
(@goldddustwoman) reported
Wow @Optus needs to get it together, I'm getting patchy service from Blacktown all the way to Emu Plains 🙃🙃
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Paulo
(@Paulofg233) reported
@Optus , I haven't been able to call my partner's number for more than 2 months now. It says her number is disconnected and this happens for other people who are with Optus. She can receive calls just fine from any other carrier. Support has been terrible, can anyone help me?
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beth
(@grrwoIfgang) reported
when i’m just trying to watch the skztalker but optus wants me to up my home security or whatever ********💀💀
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Dwight Walker
(@dwightwalker) reported
found amaysim is so overloaded there is a 15 min wait time on the chat queue - underresourced - they need to hire more staff - only happened since Optus acquired amaysim and started upping its promotions to grow marketshare and sales per customer - now overloaded
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Charlie Bradshaw
(@charlie31_) reported
@DanielWatson5 Get better service with Optus almost everywhere except port fairy, would never go back to Telstra. Boost mobile have cheap pre paid plans and I think they’re under Optus 👍
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Robbie
(@cold_hotdog4) reported
@Lewis_Amey @rebekkarnold Australia have Optus Sport.. Premier Netflix, basically. No 3pm blackout here, the downside? no attending games every week 🤧🤧
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Ultimate Greatness
(@UltimateGreat) reported
@SwoopLuke @Optus I’m literally in the last day of a 4 day network issue. Internet has been dropping out every 10 minutes. I’m with Telstra by the way. Hasn’t been great.
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johnny the walrus
(@ScottyCHarris) reported
@Optus @SwoopLuke Don’t have that problem with Telstra!