Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/26/2026 16:55

February 26: Problems at Optus

Optus is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FifiPearl2 Fifi Pearl 😘 (@FifiPearl2) reported

    @Optus @linamitri_ The won't help with anything. Useless company.

  • forparkji_ forparkji (@forparkji_) reported

    not me wondering why ******** all my transactions and accounts are pending and in need of updates, i just remembered that Optus was hacked 🙃 dumb *****

  • dwightwalker Dwight Walker (@dwightwalker) reported

    government should force @optus to clean its act up re #security on its servers and apps because obviously with #databreach they are incompetent or arrogant - threaten to deregister company unless they audit their entire network for security holes and patch them urgently

  • simon_t_gibbard Simon Gibbard (@simon_t_gibbard) reported

    @ServiceNSW But the license number is the same - and the license number is the thing that is used as PII - the card number is useless and never used as a piece of ID data... Congrats. You're the first to scam me following the Optus breach.

  • emef Mark Fletcher (@emef) reported

    …because no one was watching, wondering, or worrying about and for those who provided the data. So, yeah, I read the Optus situation as a big business problem.

  • Cecilia_M76 Cecilia (@Cecilia_M76) reported

    @thethorpstar @Optus Same problem

  • kintiq Kintiq (@kintiq) reported

    @VictorDominello Where - comprehensive advises? You didn't mentioned Equifax-Optus should have notified all impacted Cust 2 register. Why Optus failed to encrypt all these data, never responded to Spam mail received through Optus, ACMA advised ISPs to monitor, Track & block spammers, CEO-Jailed.

  • NicWektar Nic Wechter (@NicWektar) reported

    @DaveMilbo I feel for their customers but eh.... **** Optus

  • beachandbillie Beach (@beachandbillie) reported

    @Optus @RunnerSA18 Why can’t we access voicemails since yesterday morning??says the number is disconnected so can’t even turn it off!CallOptus as app not working.get asked to provide all identity info again in a recorded call.Request that the call is not recorded.told that that’s not an option. WTF

  • PeterSt96220356 Peter Stephens (@PeterSt96220356) reported

    @MFWitches @Optus Not helpful when you haven't been an Optus customer for over 10 years and your data still has been compromised