Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 12 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leon (not kin) (@doingwritebyme) reported 5 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Peter Colbert (@PeterJColbert) reported 7 minutes ago

  Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging Abu. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  Robert SpeedBird (@SpeedBirdEU) reported 8 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  Jod (@jodda32) reported 11 minutes ago

  When are we going to question how terrible turf is at Optus stadium ? Genuinely awful each week #AFLEaglesGiants

• 
  Main Roads WA (@Perth_Traffic) reported 13 minutes ago

  BEHIND THE SCENES Before, during and after every AFL match at Optus Stadium, the Main Roads’ events team work with many stakeholders to provide a safe passage for vehicle and foot traffic to and from the game. They do this by closing off certain roads, checking in with traffic management, the Real Time Traffic Operations Centre and the stadium events team to make sure all elements are in place and ready to play their part. If there are any issues that occur, they are first to reach out on communication channels to make sure it’s handled effectively and efficiently. Even down to the pointy end making sure no unauthorised vehicles are parked near areas that will affect the flow.  #perthtraffic #optusstadium

• 
  cobra (@cobraschiffer) reported 14 minutes ago

  @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

• 
  mrt (@MrTbloke) reported 15 minutes ago

  @MarcXiaoping @Halfastar @craigkellyAFEE And play them where? MCG? Marvel? Adelaide oval? Homebush? All horrible football venues These can pass... Suncorp Optus stadium Allianz

• 
  Dave Jones (@eevblog) reported 20 minutes ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 23 minutes ago

  @FreoPope @TheRealDoc4 @freodockers yeah, seeing a lot of complaints about getting in. Glad I stayed home. Regional footy is good and all but it would have been close to a sell out at Optus without the issues.

• 
  Spag Bol Boy🍝 (@blu_boys) reported 29 minutes ago

  @sueytweets @lainie_york I might pop in to Optus to get a new one but it’s not on the top of my to do list. Apple purposely do this when a contract is finished slow the phone down and battery too.