Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 02/14/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jacobgover Jacob Gover (@jacobgover) reported

    Hey @optus how about getting better mobile signal in Point Cook?!? #fuckingshit

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus It seems my @Optus internet phone connection wasn't properly set up by Optus to leave messages on mobiles using Optus' own network 😳 Not discovered for several years as no one that I knew used Optus. Now 2 people I know but one is leaving Optus for poor coverage.

  • timaustin73 Tim A (@timaustin73) reported

    @lodo25 @ParamountPlusAU @gomvfc My internet has not changed since Kayo or Optus which all works well so it must be their side. Just want them to acknowledge it and fix it.

  • Seinemusic Jamie Seinemeier (@Seinemusic) reported

    Hey @Optus - fix your network. Over the last 12 months I’ve received 8 messages telling me that your completing work to improve our coverage and internet speeds. It has gotten worse. Can’t even have a phone conversation in my own house. Ridiculous. Thieves.

  • malynch147 Mark Lynch (@malynch147) reported

    @Optus I’ve contacted Fetch and they can’t help me.

  • jbabz84 John (@jbabz84) reported

    @WGoodings Optus sport is just as bad. Streaming a live football game but it’s still delayed by 10-20 seconds is the worst

  • Flashau_ Flash (@Flashau_) reported

    Hey @Optus fix ur ******* internet please

  • Anna_Cook Anna Cook (@Anna_Cook) reported

    @Optus I can't access my account, your chat service can't help. WTF do I do now?

  • AllanRileyy .\llan (@AllanRileyy) reported

    @JamesRhys90 Optus had the exact same problems for WC 2018 and now they've got the PL rights until 2028 and 1 million+ subscribers. These are teething issues, and P+ will sort them out

  • Gonzo0408 RedPillDave (@Gonzo0408) reported

    @Elle_K_8230 @ryanciminski Lol you’re an idiot. The Optus true. Variants weren’t even a thing until mass vaccinations.