Optus Outage Report in Hat Head, Kempsey, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hat Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Hat Head, State of New South Wales
Latest outage, problems and issue reports in Hat Head and nearby locations:
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Heather Scott
(@drhascott) reported
from
Hat Head, State of New South Wales
@Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo
(@hugobrown) reported
@Optus It doesn't help whilst we are all in lockdown in our area like im on H+ most time can barely sustain a call, hope we are going be compensated, it will take 20mins to just tell you this if I'm lucky.
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PineAppleZipCode✨🍍✳️
(@Gioiosa707) reported
@kellykels_melbs @Optus Oof! That’s not good… it’s also not good when customer service is impossible to obtain for services you’re charged for you never used! 👀
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Erin Kyan
(@Erinkyan) reported
Just went into an Optus store and Lee told the front person "I'm a dissatisfied Telstra customer that wants to switch" and I've never seen a sales person's eyes light up so bright so fast hahaha
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Daniel @CompuHelp 🔴⚪⚫
(@CompuHelpAU) reported
@downdetectorau @NBN_Australia Our neighbours and I (various providers - Vodafone, Telstra, Optus, iiNet) have been having multiple NBN dropouts every day for the past few weeks. We escalate through our service provider, but @NBN_Australia say it's not them.
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wearadamnmaskambition 😷
(@redambition) reported
Love it, the proposed diagnosis/solution from @optus in regards to our router (supplied by them) which in the last 7 days has gotten super flaky is to have less than 10 devices connected. In this economy? With lockdown and WFH? 💩💩💩
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The World has gone mad. JG 🌴⛵🐬🏖🐾🇦🇺
(@BeachGirlJan) reported
Such bad service from @Optus and @SamsungMobile . I will sort this with the Dept. of Fair Trading then switch to Apple. Done.
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wearadamnmaskambition 😷
(@redambition) reported
Like.. Level 2 @optus support *actually told me on a recorded call* that we should disconnect devices from our wifi and only have 10 or less… and then tried to sell me a extra 5G internet connection for our “other devices”. How is this acceptable?!
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desh
(@deshi_kk) reported
Nothing gives me a headache more than dealing with @Optus support.
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Lil Greasy
(@greasy_lil) reported
@Optus Internets been down at 6025 for hours called up said there was on outage but its nowhere to be seen on the website
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Fa Ke Nus
(@FaKeNus1) reported
@Optus any reason optus why there is an outage in wantirna victoria but your network status webpage says there is none while we've only just now received a text that there is problems in the area. this is after wasting time restarting modems. fix your status page up.