Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 54 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Dave87990998) reported 3 minutes ago

  U need fans support to win games that is happening in optus but outside optus ir not having enough fans to support u will loss if u depend on fans for finals @freodockers

• 
  Just me (@Justme136160) reported 5 minutes ago

  @m_aryel_len @james00000001 Not true. I was updated. Didn't get it. Partners wasn't updated. He did. Same Optus network.

• 
  Robot Cave (@RobotCaveCom) reported 7 minutes ago

  Orbital robotics is quietly becoming a real commercial business, not a DARPA demo. Northrop's Mission Robotic Vehicle just launched on a Falcon 9 with two robotic arms and three detachable Mission Extension Pods. In 2027, it will autonomously dock with the Optus satellite at ~27,000 miles up and bolt on a pod to extend its life by 6 years. The Optus bird launched in 2009, designed for 15 years. It's not broken. It just needs propellant. That's the whole thesis here. The business model shift is what stands out. Operators buy and own the MEPs permanently attached to their spacecraft. That frees the MRV to keep servicing other vehicles, more like a mobile repair truck than a dedicated tug. Two MEVs have already delivered 10 years of combined life extension across three customers. The unit economics are starting to close. Autonomous proximity ops at GEO velocities, with no margin for error, is the hard part. Does the MRV's dual-arm approach give it enough dexterity to handle satellites it wasn't originally designed to service?

• 
  Dave (@Dave87990998) reported 9 minutes ago

  All areas zero today not even finals week ur struggling from next month finals wtf ur going to do loss all straight and out of grand finals even u win and play grand final ur just **** no use outside Optus stadium @freodockers

• 
  Optus (@Optus) reported 11 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  Anthony Beckhouse (@AntoBeck) reported 11 minutes ago

  Data Security seems to be a major problem in Australia. How about I just hand my data over publicly and be done with it? @Optus @originenergy #DataSecurity

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San

• 
  Susanna De Bari (@Bari1De) reported 16 minutes ago

  @blu_boys @Optus My email provider put their cost up by 50%. I submitted a complaint to the Ombudsman and Consumer Protection. Best they could suggest is to change providers. Have they even tried changing an email address?

• 
  John Merchant (@_JohnMerchant) reported 16 minutes ago

  @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

• 
  Rob (@hkrob) reported 16 minutes ago

  @Optus Have you tried tracert the IP I mentioned in the Original post from an Optus network?