Optus

Optus Outage Report in Hat Head, Kempsey, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hat Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hat Head, Kempsey, State of New South Wales 11/24/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

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Optus Issues Reports Near Hat Head, State of New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

  • drhascott Heather Scott (@drhascott) reported from Hat Head, State of New South Wales

    @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bekbose Cnqr Bek (@bekbose) reported

    Love that Optus Internet goes down 40 minutes before a tournament and now I can’t even play in it anymore 😭😩 **** you optus

  • yiota29 Patty 🪐 (@yiota29) reported

    Affected by the @Optus outage AGAIN soooo frustrating nbn and mobile not working

  • Mesportt Wrath Mesport (@Mesportt) reported

    .@Optus fix ur **** sol is trying to scrim

  • ArchieBoubie Archie B (@ArchieBoubie) reported

    @Optus what is going on with the intermittent and VERY slow nbn in Newtown NSW right now? 🤬

  • Optus Optus (@Optus) reported

    @deadmanau Hi Blake, we are aware of an NBN and mobile issue which is impacting some Optus customers in NSW. Our Tech teams are working hard to have this resolved as soon as possible. We apologise for the inconvenience caused and appreciate your patience. Kartik

  • Optus Optus (@Optus) reported

    @sueann_yates Hi Suzie, we are aware of an NBN and mobile issues which is impacting some Optus customers in NSW. Our Tech teams are working hard to have this resolved as soon as possible. We apologise for the inconvenience caused and appreciate your patience. Kartik

  • deadmanau Blake (@deadmanau) reported

    Hey @Optus… when are you gonna fix the outage? Or at least respond to us?🙄

  • belly198675 belly198675 (@belly198675) reported

    @optus my internet is not working

  • ItzJJPlays1 JJ (@ItzJJPlays1) reported

    @Optus Any ETA on the current outage?

  • KooLieZ Koo Liez (@KooLieZ) reported

    What's happening with @Optus 4G tonight in Glenfield area...? There is some sort of issue... You've hiked up your prices this month and the service quality is going in the other direction 😔