Optus outages and service status in Hat Head, New South Wales

Problems in the last 24 hours in Hat Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hat Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hat Head, New South Wales

Latest outage, problems and issue reports in Hat Head and nearby locations:

• 
  Heather Scott (@drhascott) reported 10 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arthur Barrett (@Ayyyyybeeeee) reported 2 minutes ago

  Here in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?

• 
  JILL (@1Swinging_Voter) reported 3 minutes ago

  Senator Henders is spot on #AFTERNOONBRIEFING That repulsive ABC sheils with her SNARLED TOP LIP was not happy LOL #CANBERRA Sarah is correct. LABOR LIED ABOUT THE OPTUS OUTAGE AND PEOPLE DIED. #MELBOURNE KARVELAS WAS OWNED BY SENATOR HEDERSON (stop telling lies 'Patricia')

• 
  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 3 minutes ago

  @FranMooMoo I wonder if his satellites can be used for mobile phone network? Mobile phone calls and text messages don't use much bandwidth unlike the internet, if he were to somehow make phones and they worked everywhere even in the desert Telstra Vodaphone, and Optus would go bust

• 
  Alex (@Alex4732845563) reported 5 minutes ago

  Before last weeks Suns V Freo game they had fans out kicking on the oval pre game, this surface at Optus is just not good enough and they don’t help it #AFLEaglesCrows

• 
  Andrew Donnellan (@ajdlinux) reported 8 minutes ago

  @roodave didn't Metro in Melbourne get hit by an Optus outage a couple of years back?

• 
  Christopher Lange (@Christo12292090) reported 8 minutes ago

  @Ausbobsmit @BrParkes Vodafone and Optus have taken over the operation of the 000 system while Telstra is down. Get your facts straight loser.

• 
  Brett Debritz (@debritz) reported 8 minutes ago

  I just received a txt from @Optus saying they are upgrading the network and I may experience some disruption. Given the @Telstra outage, they should really reconsider this.

• 
  Gavin McKenzie (@gav_mck) reported 8 minutes ago

  @Telstra Telstra Doncaster failed and refused to help, I'll be lodging a complaint with the ombudsman in due course, duly note the outcome, you lost two decades long people to Optus, who were terrific in help.

• 
  Bruce Goodwin (@zzbrgood) reported 9 minutes ago

  @lodo25 @Ausbobsmit I’m usually in favour of government owned utilities but in my opinion the only privatised function that appears to work is communications. If there was only Telstra we’d be paying top dollar with no alternatives. I’m with Optus and my wife with Telstra so there wasn’t a problem.

• 
  M_a_r_ke (@Ma_rk_e) reported 10 minutes ago

  @OneNewsAu optus announced the partnership with starlink on July 12 2023 and telstra announced it on July 3rd 2023, Telstra starlink messaging started June 3 2025 optus? well nothing. "covers blackspots telstra never will" that might make sense if telstra also didn't get starlink messaging