Optus Outage Report in South West Rocks, Kempsey, New South Wales

Problems in the last 24 hours in South West Rocks, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in South West Rocks, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near South West Rocks, New South Wales

Latest outage, problems and issue reports in South West Rocks and nearby locations:

• 
  Heather Scott (@drhascott) reported 52 minutes ago from Hat Head, New South Wales

  @Optus wtf with your tech support line. No call back option, not even an estimated wait time. I have been disconnected 3 times in the last two days after a cumulative waiting of 136 minutes. #worstcustomerserviceever

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Aungle (@maungle) reported 5 minutes ago

  I'm pretty sure I've never been an @optus customer ...

• 
  jimmmmyyyyyyyyy (@Trevor12371105) reported 6 minutes ago

  @7NewsAustralia Still nothing from Optus direct to their customers except for a media release! Yes they still managed to send me my monthly bill!!! Very poor

• 
  Make-It-Happen Matt (@MatthewJ_Scott) reported 6 minutes ago

  @GayCarBoys I don’t like Gladys & the Optus login system was a bit of a joke until recently (couldn’t set long passwords & no 2factor), but even the most hardened networks can be compromised. Welcome to what the Cyber Security Industry calls Zero Trust - assume everything is breached always.

• 
  Trevor Long (@trevorlong) reported 7 minutes ago

  Optus not specific about how they are contacting customers, because they don't want phishing attacks to get ahead of them. Problem is, had they contacted customers FIRST, that wouldn't be a problem. Just send out a notice with no link.

• 
  Aust SARS2: 52,430 cases (last week). 350 dead. (@WonderfulDay01) reported 9 minutes ago

  2/2 You have his mobile number. Yet you failed to send out an update. I was shocked what data you keep on file for customers. Data that is required to set up an account BUT not required to maintain an account. This data should never have been kept on file. @Optus @Singtel

• 
  THINK KINDNESS (@kindness_think) reported 9 minutes ago

  @chdyctt @Optus You cant expect people to be watching, reading or listening to the news. It is individual communication that is required from Optus. It is not a time to be cost saving to not communicating to its customer.

• 
  knightman77 (@knightman77) reported 12 minutes ago

  @Optus , long term customer here. So since data breach from Wednesday, only email I got from you is billing email. Does it mean I’m not in the breach which I highly doubt that or just don’t give a rat about your customer?

• 
  Trevor Long (@trevorlong) reported 15 minutes ago

  Optus say customer data involved in their Cyber attack dates back to 2017.

• 
  Rishi (@tiwaririshindra) reported 15 minutes ago

  @Optus @RunnerSA18 No Optus , you are not working with customers. I am online with customer service and they refused to confirm whether mine or family's account was compromised or not. What kind of bull***t scam are you running here ?

• 
  Garrie Irons vCISO at non disclosed (@GarrieIrons) reported 16 minutes ago

  @stilgherrian I was a customer a decade ago. Does that time rule me out, or is Optus days hygiene so poor my "was a customer, once" data is in the same place as "is a customer, now" data?