Optus Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Orchard Hills, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (7%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Orchard Hills, State of New South Wales
Latest outage, problems and issue reports in Orchard Hills and nearby locations:
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Forsyth (He/Him)
(@ForsythDamian) reported
@strangerous10 Optus is a truly awful company with zero values right up there with Qantas, Harvey Norman and Lattitude finance all 4 of them couldn't care less about their customers.
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Sabrina Balfour
(@SpottyBalfour) reported
@Dempsey57Jackie The fact is, it doesnt matter how many passwords, telephone numbers you change it will not stop ID theft. This is a major problem, its more than an inconvenience. I note it took Optus some six or seven hours to make a public statement. Not good enough.
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WyleECoyoteESQ
(@WyleECoyoteEsq) reported
@AussieGuyChris @Optus 9 MILLION customer details
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Tim Harcourt
(@TimHarcourt) reported
@Optus can you contact me - problems with my account
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Gotrek1966
(@hatross66) reported
Optus 4/5G is ****. Three months of continuous “upgrades and maintenance “ on the same tower. Garbage ISP.
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Brodie Robertson
(@BrodieOnLinux) reported
@Sooty10379112 oof, I've never been with optus
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Leo Schneider
(@schnleo) reported
@AlsyAlsy @Optus Assume you are and move on to another carrier… press release and whatever they say doesn’t fix the incompetence on managing your sensitive personal data… move on
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Henry W. Njuguna
(@hwn80) reported
@Optus your service in #gungahlin is highly unacceptable. Been with y’all 6 years but I’ve had it. Thanks
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Zhukov
(@Zhukov82176036) reported
Last week I was going to switch from Optus as my mobile phone provider because of their horrible services, but then I realised that I switched from Vodafone to Optus for the same reason, and from Telstra to Vodafone before that. I love it when I have so many options for garbage
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Luke
(@Wilo6958) reported
@FacebookNrl I feel bad for the hackers. Given how bad Optus stuffed up the EPL rights, I imagine all of the personal data is incorrect and linked with the wrong people. We need a national day of mourning for the hackers who wasted resources hacking a **** company.