Optus Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Orchard Hills, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Orchard Hills, State of New South Wales
Latest outage, problems and issue reports in Orchard Hills and nearby locations:
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7
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Lucia
(@lfsleigh) reported
from
Sydney, State of New South Wales
In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.
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Pat Norman
(@pat_norman) reported
from
Sydney, State of New South Wales
My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.
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Sir Darryl Adams
(@FlyOpineMonkey) reported
from
Sydney, State of New South Wales
@AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail
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Stinger881
(@stinger881) reported
from
Sydney, State of New South Wales
@Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!
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My Name Is Christian.
(@NoNotChris) reported
from
Sydney, State of New South Wales
Seriously Optus?! WTF!
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
@empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
@send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?
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Rebecca gillmore
(@Rebeccagillmor4) reported
from
Sydney, State of New South Wales
Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus
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Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵
(@GT_AUS) reported
from
Sydney, State of New South Wales
@RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.
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Chris Jack
(@chrisjackis) reported
from
Sydney, State of New South Wales
If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Spyware Daily
(@SpywareSpeaks) reported
FBI Helping Australian Authorities Investigate Massive Optus Data Breach: Reports. Initial reports suggest a basic security error allowed the attacker to access the company's live customer database via an unauthenticated API. #SpywareSpeaks
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Niko
(@nick_komo) reported
from
Melbourne, State of Victoria
@MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack
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Corpus Kristin 🧟♀️
(@skeptighoul) reported
I haven't been an Optus customer for... 10 years maybe? And I just got the "as a former customer, your personal information has been stolen" email from them 😑
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Mark Asser
(@mark_r_asser) reported
The only things Optus had that could have been leaked were my name (you've all got that) and my date of birth. Not enough to do me any harm. So I'm safe, but only by pure chance. **** Optus anyway. So many reason I'm an ex-customer.
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Maz In Melbourne
(@MazInMelb) reported
@BreakfastNews The problem with this advice from the cyber security expert is that #Optus CANNOT tell you exactly which of your personal ID details have been taken. i have to assume that my license AND Medicare number have been taken as they can't tell me. 😡
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🦠 The Plague Excreter 🦠
(@joelpmichael) reported
@RossFloate Any bets on how hard Optus will argue if a reimbursement is actually required, per-customer?
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B.Tolputt
(@bentsolutionsau) reported
@scottjla @ripcripz @jasonjordan The fact Optus should never have allowed the API to be accessible via a raw enumerated contact I'd in the first place doesn't negate the fact that using the API in an unauthorized fashion was hacking.
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ruthenium 🌿
(@RErbium) reported
@josianne_den @Jeremy_Kirk @Globalbiosec I would just presume it if you’re an Optus customer.
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Taller Design
(@tallerdesign) reported
@mjrowland68 @BreakfastNews How does an Optus customer get notified if they are one of the 10,000 customers info leaked?
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Suzanne Hartley Proud Leftie🇦🇺🇨🇮🇳🇴🇺🇦💙💛
(@Suzanne54136465) reported
@SenPaterson @Birmo NO Optus caused the problem, Optus should pay for the passports. Don't forget your mob left a Trillion dollar debt