Optus

Optus Outage Report in Orchard Hills, Penrith Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Orchard Hills, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Orchard Hills and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Orchard Hills, Penrith Municipality, State of New South Wales 09/22/2023 10:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • Internet 51.25%

    Internet

  • Phone 25.82%

    Phone

  • Wi-fi 9.69%

    Wi-fi

  • E-mail 7.01%

    E-mail

  • Total Blackout 4.89%

    Total Blackout

  • TV 1.34%

    TV

Live Outage Map Near Orchard Hills, Penrith Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Orchard Hills, State of New South Wales

Latest outage, problems and issue reports in Orchard Hills and nearby locations:

  • vacant3rdman Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, State of New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • OzToby Toby (@OzToby) reported from Sydney, State of New South Wales

    @Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.

  • leebailey11 Lee Bailey (@leebailey11) reported from Sydney, State of New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • martyps MARTY 🏳️‍🌈 (@martyps) reported from Sydney, State of New South Wales

    @Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.

  • IanFriedrich Ian (@IanFriedrich) reported from Sydney, State of New South Wales

    Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • BradJCurtis2 Brad Curtis🇦🇺🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺🇦🇺 (@BradJCurtis2) reported from Sydney, State of New South Wales

    Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium

  • adhdbusiness Untypical Business @adhdbusiness@mstdn.jp (@adhdbusiness) reported from Sydney, State of New South Wales

    Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.

  • ben_hr Ben Harris-Roxas (@ben_hr) reported from Sydney, State of New South Wales

    @engagedpractx @Optus This is gobsmacking. Unbelievable that the Commonwealth would do this without consulting the actual person affected. Well, actually it's quite believable, but it sucks.

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, State of New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

  • LuxeQAgency PR & MKTG AGENCY 🇦🇺 (@LuxeQAgency) reported from Sydney, State of New South Wales

    @FinancialReview Optus & companies like Optus, are not above the Law in Australia & our laws are real. It is very clear & obvious that due to the serious nature of events,which have been confirmed as having compromised the identities of many customers, 'The Privacy Act' has in fact,been broken.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @Tim_Fiddes I’m on the very leaky Optus network.

  • TabLordKP KP (@TabLordKP) reported from Sydney, State of New South Wales

    Is anyone else having issues with the Optus Sport stream this morning

  • NigelHighley Nigel Highley (@NigelHighley) reported from Sydney, State of New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

  • HaisamMorhi11 Haisam Morhi (@HaisamMorhi11) reported from Sydney, State of New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • VinnieTheMarsh Vincent Marshall (@VinnieTheMarsh) reported

    I used to work as a #Optus sales rep. Based on my personal experience of their awful working practices and disregard for customer privacy, I'm pretty convinced this data breach occured due to their negligence.

  • stinger881 Stinger881 (@stinger881) reported

    @Optus @RunnerSA18 Are you sure you open 24/7 ? Your auto phone message says you are closed for “in real life” support? Stop lying!

  • Footyfan2222 Peter Black (@Footyfan2222) reported

    @cameronwilson Optus needs to refund all customers total phone bills immediately and close their business down.

  • SeanAWoodward1 Sean Woody Woodward (@SeanAWoodward1) reported

    @GQuattromani @Optus Damn thought it was a generic email… thanks for the update mate!

  • tansalehian elizabeth salehian (@tansalehian) reported

    @patrickkeneally Tell them your complaint has gone viral....OPTUS cancel.

  • SiIverwolf Silverwolf 💙💛 (@SiIverwolf) reported

    @buzzpuppy Buried the lead their a bit #Optus!! Both wife and I potentially in that list! System security isn't the afterthought do many big businesses seem to treat it as.

  • TTAlwaysWins The Truth Always Wins (@TTAlwaysWins) reported

    @abi_tiki @OptusSport Yep. I am just sick of companies like #Optus - their customer service is crap, they now charge me for something I was supposed to get at zero cost as long as my plan was active and now they have exposed all my details to the world leaving it to me to police any wrongdoing

  • wabzqem Richard Nelson (@wabzqem) reported

    @Jeremy_Kirk I wonder why the numbers are higher than what Optus have said? Poor investigation or wishful thinking? That’s a lot of document details. I wonder why they were even storing them. This kind of data is risk, not value.

  • mparrymp Mitch Parry (@mparrymp) reported

    @Optus @RunnerSA18 Optus send out all our details and has their staff telling us it’s an inconvenience. Seems like an under-reaction. I asked the nice service lady, for an email of someone with power, they said, unfortunately they don’t want us giving out that info. Fancy that.

  • Shirin31437357 Shirin (@Shirin31437357) reported

    @Optus please support us with free calls to Iran. Iran regime has cut off internet and we cannot reach our families indirectly #MahsaAmini