Optus Outage Report in Ocean Shores, Byron Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ocean Shores, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ocean Shores and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Ocean Shores, State of New South Wales
Latest outage, problems and issue reports in Ocean Shores and nearby locations:
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💧Costin Heaps 🌈
(@DianneCostin) reported
from
Ocean Shores, State of New South Wales
Looks like yet another @Optus outage. Dropped out about 2 hours ago.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew #AtHomeYouMustStay Murphy
(@MattM_78) reported
Hey Perthites, if you haven't anything to do on the next 2 Sundays, get down to Optus Stadium from 4pm to 8.30pm. There is a Christmas Markets event with food trucks, general product stalls as well as various roving activities and two Christmas movies shown on the amphitheatre
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus A map showing service disruptions is an advance. However what you should be doing is passing on NBN planned outage notices. Other RSPs do this. Yr support staff don't have access to this info let alone customers.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.
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Dave T
(@GrumpyPigeon) reported
@GizmodoAU what! faster than @Aussie_BB too bad I can't get mobile phone reception using @Optus where I live...
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus Another problem is that the first level support via My Optus app are frequently clueless (- the robot even more so). They don't read what has happened previously and like TV's "IT Crowd" parrot "fixes" with no real understanding.
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus This morning got on at 0620 and it took more than an hour to get the case referred to a "Senior Expert". After no fix I got flicked off to sales who tried to sell me an alternative plan.
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Jhobi
(@Jhxbi) reported
@Telstra Yes I've done both of these . There is literally nothing wrong except for your service. I've been with optus and dodo and they both work fine Telstra is the only provider I and literally everyone across Australia has had issues with. E.g people have 40% packet loss when gaming.
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Optus
(@Optus) reported
@vaughan_k Hi - As a customer you can certainly visit Optus store and discuss this or show the Twitter chat as a proof of what we have discussed. Aman
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lollypopgirl28
(@Lollypopgirl_28) reported
Sooo I get to grab a new phone from Optus this month but can’t choose what one i want 😫 help me out 🥺