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Optus

Optus service status in Lennox Head, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Lennox Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LauncestonStorm
    Launceston Storm (@LauncestonStorm) reported

    @JayPeeterman @Optus I've been with Optus for over ten years, had a similar issue with modem, they sent me a new one, problem solved. Wouldn't think of going elsewhere myself.

  • official_jass_1
    gumnam (@official_jass_1) reported

    @Optus Check my dm too. Worst ever communication team worst network #optus network rubbish

  • lucrious
    luke (@lucrious) reported

    Putting the ALW in 10Play, some crud streaming app, and off FTA altogether sends an awful message. Paramount+ I assume will still stream it, but their app is so painfully not built for live sports. I almost wish Nine and Stan, or even Optus, had secured the rights.

  • Stelbot_A
    Stella Hartley (@Stelbot_A) reported

    Oh dear @Optus 4 hours later, 4 agents and nobody to fix a minor contract change?! Nearly as bad as Telstra!

  • wendyemily2
    wendyemily (@wendyemily2) reported

    Ok. I’m seriously sick of @Optus Your service is rubbish & your automated service doesn’t work. Your staff don’t listen (but that’s probably because they’re not in Aust!) & your shopfronts are filled with staff with no people skills! I’m completely fed up.

  • benjaminafeo
    Benjamin Feo (@benjaminafeo) reported

    @Optus Still waiting on my preorder (Grey/Green 512Gb) that I ordered on the 15th August. Yet again (as with previous preorders through Optus), I've been told there is a 'warehouse issue'.

  • N860CR
    Daniel (@N860CR) reported

    @Optus Yeah I’ve done that. Heard nothing. Wasted hours of my time with your staff and now today receive another call and txt regarding the “order” that the fraudster has placed. Do you support crime? Or are your systems just so awful you can’t manage it?

  • aejirii
    æjiri✘ (@aejirii) reported

    Aussie broadband is goated would recommend 👌 optus on the otherhand is dogshit should go burn in a fire for horrible net speeds and drop-outs

  • saraahh__x
    sarah 🐝 (@saraahh__x) reported

    @Optus My mums been experiencing alot of drop outs, slow speeds etc with her NBN internet, troubleshooting doesn't seem to work and there isn't work going on in her area. Her optus modem is like 10 years or so old, is there a chance she needs a new modem? (2152 area if needed)

  • gwynne007
    .\dam Gwynne (@gwynne007) reported

    @JibbeyXD Paramount clearly saw the A-League as a brand building exercise for NRL/AFL rights. But they rushed the rollout, killed their credibility, and made it a laughing stock. They need massive strategic change to make it work now. Only solution would be Viacom acquiring Optus.