Optus outages and service status in Lennox Head, New South Wales

Problems in the last 24 hours in Lennox Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence Hilliker (@questionr) reported 53 seconds ago

  @VoteLewko @LewSpears Not happening. The service will be delivered thru telstra and Optus not instead of.

• 
  levi ed fletcher (@levied) reported 4 minutes ago

  @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

• 
  Brett Debritz (@debritz) reported 4 minutes ago

  I just received a txt from @Optus saying they are upgrading the network and I may experience some disruption. Given the @Telstra outage, they should really reconsider this.

• 
  Danielle Hitch (@DanielleHitch) reported 7 minutes ago

  Update 5. Annnddd we're done. "Glad we've been able to help you. This case is now resolved" So, if you are hearing impaired you are not welcome at Optus ... they will only help you if you can speak on the phone. Disgraceful in this day and age @Optus. @Vodafone, here I come!

• 
  Max Thum (@maxxthum) reported 8 minutes ago

  Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

• 
  Oz Trooper (@TrooperOz) reported 9 minutes ago

  @Cjsavage696969 @KatieGrace2022 Optus could not cancel the services i wanted to cancel for 2 and half years but could send me a letter telling me small plan goes up by $9 this month. I disconnected 2 services that day due to inept staff and liers. Never composated either!.

• 
  Kylie west (@Kyliewe44398439) reported 12 minutes ago

  @HaveeSnowball Unfortunately there aren’t any reasonable options for some of us I can’t get Optus network in my suburb

• 
  Oz Trooper (@TrooperOz) reported 16 minutes ago

  Pauline can you please also look into telcos and mobile accounts because optus just put small plan up again other day by $9 a month!. I disconnected it, i actually begged to disconnect 2 services apple watch n mobile service. Im really considering disconnection of home internet and anything online subscriptions. Apple keeps taking money out account.government got no department or power to stop nor investigate. Im considering disconnection id save min $1k a month thats aprox $12 k a year. Ill get a phone that calls n txt only n use council internet at library like in past. Ive lived without it before in past. Ive lost so much weight due to orgion putting up power prices and lots of subsidies kicked in they refused to put up the ceneterpay repayment to power use kept saying oh no it will balance out. Im stuck paying $134 a week to keep home power connection on due to inept management. I know those calls were recorded , i begged and begged for it to be put up but they refused. Ive lost over 75 kg and can’t afford to eat, got no food no fuel and 1 car is out of rego my sons runs out the week. Its a endless cycle we cannot get out of. Please help us!. Thank You!.

• 
  Msnobody (@CherylYogi41455) reported 17 minutes ago

  I wonder why I have never combined my Telstra internet and Optus mobile phone. Today I have my answer.

• 
  Gingered Ale (@KerriHoff) reported 18 minutes ago

  @Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers