Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 03/25/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • j_ennychu Jenny Chu 🍿 (@j_ennychu) reported

    Switched from Optus to @BelongAU - So seamless and quick to set up (they send you your SIM card for free, before even activating your plan) - $25 / month for 20GB including unlimited data banking - Uses Telstra network Big fan.

  • SeroxSer0 Sero SF (@SeroxSer0) reported

    @Optus you have the shittiest internet service in the world 6 months of getting half the service we are paying you, it drops every damn day. It's absolutely disgusting then when I get on the phone to you, one of your employees has the GALL to say its on my end!

  • iceprincess_liz lizzie 🧚‍♀️ (@iceprincess_liz) reported

    @Optus I’ve been w/o internet for more than 10 days now & have been on the phone w your Tech support team & the NBN website says our outage should be resolved Friday 17th which was last week & still I cannot connect to my internet. I’m missing out on crucial studying bc I have no Wifi

  • _FredMackay Fred (@_FredMackay) reported

    @BizarroLongy I was with Optus for 20 years and have honestly had maybe 1 bad experience with them, which was quickly rectified, but only with mobile. I'd never go with them for home internet, not even if they paid me. Their technical support extends to mobile and not much further.

  • Descry Descry (@Descry) reported

    @DuneHaggar @AppleSupport @Optus Yeah I dunno, not really happy with that as a solution. This would have come this way unfortunately as it was doing this from day one. I have 3 years on this contract, I'll definitely be expecting a replacement because it's a bit of a yikes for something like this out of the box

  • PupAlexx_ PupAlexx 🌈 (@PupAlexx_) reported

    @BizarroLongy This is why I moved away from Optus, cause every time I messaged them for support the responses that I got didn't make sense. I hope this gets sorted out for you soon!

  • BizarroLongy BizarroLongy (@BizarroLongy) reported

    @Optus Thankyou Mitch, that actually solved my issue! I used private browsing on Firefox instead of Chrome and I was able to load the PDFs. I appreciate your time

  • myinfotechpart My Info Tech Partner (@myinfotechpart) reported

    We all hear it when big companies get hacked. For example, Optus getting breached, and 10 million customers personal, including identity information exposed or Medibank exposing the customer records of 9.7 million current and former customers.

  • BizarroLongy BizarroLongy (@BizarroLongy) reported

    @_FredMackay yeah thats totally fair, their mobile service is pretty damn good in my experience! What do you use now for ISP/recommend? I used to be with TPG but they were AWFUL and for the most part Optus service has been really good for me since the switch

  • Descry Descry (@Descry) reported

    It does not help when I got my iPhone from Optus it was 3 weeks late and they sent it in a box with nothing to stop it from banging around in the box. Thanks for that btw @Optus, real good care of the product I signed a 3 year contract on.