Optus Outage Report in Lennox Head, Ballina, New South Wales

Problems in the last 24 hours in Lennox Head, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jana Jegathesan (@Jana92038429) reported 8 minutes ago

  @NBN_Australia Noone has been able to give me answer and we going into day 4. With all do respect I I dont want the customer care stuff I was told by @Optus that network team would get back to me. I jist need this fixed and it seems like get sent around I circles.

• 
  Drew (@andrewtralongo) reported 9 minutes ago from Melbourne, Victoria

  @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

• 
  Jana Jegathesan (@Jana92038429) reported 10 minutes ago

  @Optus I'm thankful for the apologies but still got to figure out how to work without worrying about internet going down. Doesn't help.

• 
  d-white noise (@dwhitenoise) reported 10 minutes ago

  @Optus I'll try the form again. Also just as a note have already tried this support 4 times. Last week was on a call for 4 hrs chatting to 4 different teams and the only solution you provided was a more expensive service providing less than I have now.

• 
  Effy Elden (@ineffyble) reported 16 minutes ago

  @Optus I am trying to get the information I need to confirm that devices or accounts have not been compromised, and the support I'm getting via Messaging in My Optus is clueless. Social media teams tend to be more on the ball, can you assist?

• 
  EvanBarracuda14 (@EvanBarracuda14) reported 18 minutes ago

  My nbn just went ***-up. So my @Twitch broadcast was cut short. About to contact @Optus online and try to get it better. Signal strength is only 1 bar on my iPhone ;(

• 
  Mariella 💉💉 (@mariellam) reported 19 minutes ago

  @duellsy I’ve got 2 and my reception still sucks. @Optus where’s my 5G

• 
  Myles Davies (@mylesdavies) reported 19 minutes ago

  PS your @Optus 24/7 messaging service is rubbish!!!!! Got through to someone called John who’s now ignoring me for no reason

• 
  Gordon Millar (@Geroboy70) reported 20 minutes ago

  So @Optus send a text asking if my complaint is resolved, when they know the resolution is in their hands. What an absolutely heartless and uncaring company they are.

• 
  Jana Jegathesan (@Jana92038429) reported 21 minutes ago

  @Optus Yes they said there were unplanned works. But mate people are working from home here. Not just my complaint. Isn't it a but unprofessional to do this while people at home. Haven't been able to work at all! What are we meant to do, not even being compensated any other way