Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 11/24/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • spectreofme1 spectreofme (@spectreofme1) reported

    @TammyWolffs @Optus that is INSANE! The issues in the last 24-48 hours are the exact reasons people steer clear of Telstra. Hope it's a one-off, but would appreciate some complimentary data.

  • PatrickDeane11 Lower Class Prole Sewer Rat 💧🔥🌱🇫🇷🇪🇸🇨🇭 (@PatrickDeane11) reported

    @lynlinking @WgarNews IMHO we don’t need 2 wait for any possible ICAC finding. Based on evidence given in public/reported, #Gladys conduct especially inaction re ICAC notification is a colossal corporate governance conflict of interest fail under any evolved priv. sector corporate policy hello @Optus

  • fionamlee fiona (@fionamlee) reported

    @Optus I have made 20+ attempts to speak with a customer care officer. It's clear no-one cares. Customer service is horrendous, I do not know how you keep your customers. Live chat 24/7 no response for hrs thrn Automatic responses with no outcome

  • MrETrickster Mr E Trickster | 🔜 FurDU 2022 (@MrETrickster) reported

    **** Optus, frankly. Useless

  • mrdanielmarch mrdanielmarch (@mrdanielmarch) reported

    @Optus worlds most rubbish internet service

  • karan_kapoor_ Karan Kapoor (@karan_kapoor_) reported

    As a happy customer, I recommended my friend to switch to @Optus. Been facing few issues, was overcharged, to name the primary one. 2.5 months 4 store visits 8 customer care calls (avg 45 min each) Not yet sorted. @Optus please suggest best way before reaching out to TIO.

  • jmagjmagjoda jmag (@jmagjmagjoda) reported

    @Optus @danielricciardo @scottyjames31 Answer your phone - don’t worry about sports - you can’t provide basic internet in Sydney - stay in your lane and fix your phone and internet issues!!! Two days of listening to your on hold music is making this so much worse !!!!

  • payne22550 MaxPayne22550 (@payne22550) reported

    @selina2twt @Optus Such is the DUBIOUS nature of service that @Optus encourages customers to use MyOptus app but has unfortunately none to support on chat

  • fionamlee fiona (@fionamlee) reported

    @Optus phone helpline, get told whole server is down request call back which never happens. This is the worst customer care ever

  • mrdanielmarch mrdanielmarch (@mrdanielmarch) reported

    @Optus why is the internet so bad in Newcastle NSW ????