Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 12/03/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ozjuliancox Julian Cox (@ozjuliancox) reported

    @redruby17 @Telstra @iiNet I have Optus NBN with backup (it's been just fine), and I have generally had good service from Optus for many years. I tolerate Telstra at our farm, but their service has always been terrible.

  • ricepuddding bloated (@ricepuddding) reported

    Trying to get optus customer service is so hard

  • itsmoffee Moffee (@itsmoffee) reported from Coffs Harbour, State of New South Wales

    @Telstra is the best way to fix my slow, unreliable NBN issue to cancel and go with @Optus ? Considering the time I’ve spent this arvo and got no where it’s looking like the solution. #telstra #nbn

  • yenni_mayu yenniᵘʷᵘ (@yenni_mayu) reported

    also **** optus for not letting me return it...if I bought it at the normal apple store i would be able to

  • 1stExecutive Andrew Thoseby (@1stExecutive) reported

    Just discovered that @Optus can charge me for a WIFI call and allocate it as an international phone (voice) call - seems completely random and makes me wonder why we are paying our bill for data. Surely we are eithe on the phone network OR we are on the internet. #cakeandeatitoo

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @timbguille Going to @NBN_Australia to change appointments that you made through Optus is strange as it like if you have problems with a fridge you contact the manufacturer not where you bought it from?

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @NickRossTech @NBN_Australia Not sure how they can help seeing as the issue is Optus 4g and not NBN related

  • TBird75689468 TBirdWiradyuriyinaa (@TBird75689468) reported

    @Optus I don't know what it takes to contact you mob about a billing error but I'm getting pretty over it. I use your NBN service so I no longer use or need the mobile broadband. Stop harrassing me to pay it! 0412521458 I've used every contact service you have to no avail!

  • no_ordinaryjo Smith (@no_ordinaryjo) reported

    @Optus For the record you bill me erroneously - deny access to the bills and then are uncontactable to dispute. #Optus @Optus everybody - shocking service.

  • hackuador Fraser Tweedale (@hackuador) reported

    Our street was slated for the worst of the "multi-technology mix": HFC, on *Optus* cables. Thanks, Malcolm. As I understand it, cable is a shared medium (= congestion), plus the Optus cables are so poor/degraded that NBN Co cannot achieve target speeds.