Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 03/23/2026 18:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (35%)

    Internet (35%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • garrick023 dog luva (@garrick023) reported

    @Telstra Nope and will gladly tell everyone how poor your service is and how you treat your customers. Happy with Optus. Why are you now going to do what you have previously promised?

  • Jon71Wilson jon wilson (@Jon71Wilson) reported

    @Telstra lost this customer going to Optus

  • MCIsgro Melissa (@MCIsgro) reported

    @Optus so your chat function / IT service isn’t available til 8am, but my husband starts work at 7:30am, and our nbn is down. This is not good enough. Your chat bot is insufficient.

  • number30five seán (@number30five) reported

    @Kermitron they just do not give a ****. I mean, they're not the worst & at least they're not telstra or optus, but goddamn... I wish there was an alternative mid-range provider, but they're all owned by TPG

  • georgetweets2u georgia 🤦🏻‍♀️ (@georgetweets2u) reported

    @Optus I've been a customer for like 15+ years. I'd go elsewhere, but I can't afford Telstra and your competitors have even worse reception than you do. Do better. And don't demand device returns during lockdown when you KNOW I HAVEN'T ORDERED A NEW DEVICE!

  • sachasold Sacha (@sachasold) reported

    @Optus I have 128.04GB of unused data. Expires in 4 days. I’m overseas. Want to donate ALL to the charity program you have. Your text/call support is telling me it’s not possible. Can you help me to help the charities? Please reply ASAP before data expires.

  • PublichealthJ PublicHealth Jim (@PublichealthJ) reported

    OMG @Optus exactly how did you make you website so bad, particularly on firefox. It's the absolute worst. Your a telecommunications company for dog's sake

  • maddicharles Maddi (@maddicharles) reported

    @jriewolod @Telstra Go to the ombudsman, Optus and I’m sure Telstra do too, have a special team who resolve more complex issues that are outside of the normal customer service capability.

  • PORTABLEAIRSYD Michael Achilles (@PORTABLEAIRSYD) reported

    @LuanaGoriss @jriewolod @Telstra I took one phone to Optus customer service is better and no direct debt yet the mobile service is worse just can’t win 🤦🏻

  • stufire_smoky smoky_stu (@stufire_smoky) reported

    @Optus You lot are the worst to try to contact I've ever met. What business would not have an easy Email or phone number that went around in circles. #worst #impossible