Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 12/08/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pitdroidtech Max (@pitdroidtech) reported

    @AusGovSlave @ClareONeilMP It's still appalling that Optus allowed this to happen. They should not have had the data exposed to a public network by an api being tested. It's incredibly stupid and lax IT practice. Some IT boffins need to be fired no question. And Optus have to accept responsibility 100%

  • fullstackgay Mark Charlez (@fullstackgay) reported

    @joshgnosis Tried to change my password for my @optus account. Was successful up to the verify code they send after 1st login with new password. It took too long to arrive and was expired when I entered it. Now in a bug loop can't access the dashboard to enter the 2nd one, now expired too.

  • JamieS5555 Jamie S (@JamieS5555) reported

    @trevorlong I just received one too and not been an Optus customer for a long time. Is there a specific timeframe they are required to retain this information by law? Or are they just hoarding precious customers information?

  • ajruddy71 Anthony Ruddy (@ajruddy71) reported

    @DrKate_Miller @Optus I'm part of the team that, as a paying customer who is relying on a service to be safe and secure, has very real expectations that this company is capable & proactive in ensuring just that. Loyalty is not just a card customers get by spending lots...

  • mattgoldman Matt Goldman #BlackLivesMatter (@mattgoldman) reported

    I think @Optus have just confirmed EVERY current and former customer is affected

  • RobynInTheStix Robyn 🇺🇦 #VoteYes #UnionThug (@RobynInTheStix) reported

    @JasmineQuilter This is really bad and if legit, negligent of Optus. Class action pending?

  • gooddog_png Penny 🌸 (@gooddog_png) reported

    I got the @Optus email today. I haven’t been a customer with Optus for YEARS. Why do you still have my documents on file??

  • SusanJa39395818 SusanJ (@SusanJa39395818) reported

    **Scam Alert** I have my mobile phone account with Optus and hav obviously been hacked. Got a string of text messages today apparently from my daughter, saying she had smashed her phone and please dcontact her on Whatsapp. Needed help paying an urgent invoice for $4000!

  • SWF_946 SWF_946 (@SWF_946) reported

    Actions I've had to take due to @Optus illegally sharing my personal information with third parties: - Cancel bank card - Change linked accounts - Change emails - Change all passwords - Put bans on Credit files Still might not be enough. Response from #Optus send 1 crap email!

  • Urchin_LMS citizen xx (au) (@Urchin_LMS) reported

    @Optus @RunnerSA18 Finally got notified by Optus 11 am Sunday!!!!!!!! The whole email downplays the seriousness of the issue! I had already notified my bank but am very disappointed in the way Optus are dealing with this! My primary bank was Brilliant, no fuss & actionable advise #OptusFail