Optus Outage Report in Lennox Head, Ballina, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Lennox Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Daniele Vanolini
(@CiclismoCycling) reported
@Optus terrible terrible service !!!!! #optusfail
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Harley Bannister
(@HarleyBanniste2) reported
@Optus very happy to announce I’ve left Optus after 8 years of loyalty. Your service is disgusting and customer service is non-existent. A simple request, 7 days passed, multiple phone calls and live chat messages later and my issue is still not rectified.
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Dan
(@Canturrr79) reported
@LusciousLani Put a complaint into the TIO, you will have Optus complaints on the phone to you within a couple of days sorting it properly. They will do anything to avoid tio action
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Just Jo🤗
(@jojoeyjo9) reported
@optus really are the worst,second time my bill has gone up in 6 months,despite them failing to protect my data privacy. Won’t let me out of my contract. Fabulous customer service😤
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Ms Banani
(@LusciousLani) reported
Livetweeting my attempts to get Optus to answer their ******* phones & fix my account issues. So far today - called 133937. Asked for complaints. Got put through to prepaid. Was transferred to a hold line, which stayed silent for 9 minutes. Consultant then said "hello" & hung up.
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Scott Brown
(@SB_Recruitment) reported
My poor @SamsungMobile S8 is showing its age. Currently on a sim-only plan with @Optus. Thought 'Ok can get a new phone added on to my current contract and it'll be easy as.' Forgot its Optus we're talking about. They said I had to pay out my sim-only contact first! What?! Insane
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Julie-Anne Adams
(@Bunba) reported
@Optus I want 2 compliment Austin who I spoke 2 on Tuesday & Wednesday & he rang even b4 the time he stated for his EXCELLENT CUSTOMER SERVICE. 👏👏👏👏👏 After 8hrs on phone Monday with various people & getting nowhere Austin was able 2 help me & put thru 2 correct dept. 👏👏👏
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Matt Thompson
(@mat_thommo) reported
@Telstra Hi there - that is not correct. It happened again today in Port Macquarie NSW til 5pm Lucky I have two business connections with @Optus to stay connected I would have had no service, all calls routes via Optus hotspot off ipad and laptop sim card. Pay premium for inferior service
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OnTheBeach
(@OnTheBe34508868) reported
@AgedAndrew @Optus If you have your own phone try Boost - full Telstra network - $200/year gets unlimited calls and SMS and 140GB of data - works for me!
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Jamie Hevia
(@JamieHevia) reported
@Optus another year another tweet. Is there a problem with the network in the northern rivers area?