Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 12/05/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AdeleTweets19 Adele (@AdeleTweets19) reported

    @abcnews They need to communicate to each customer individually as to whether their information has been compromised, and if so, what information. Do better, @Optus!

  • sydneykhoo sydney khoo (they/them) (@sydneykhoo) reported

    @jacksonto888 @noelsie_nme @SBSNews Just finished setting up the Equifax subscription with the Optus person on the phone. Thanks so much for the tips. I didn't think about going to Service NSW — did you go to a branch in person or call up?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @Optus And I’m telling you that the issue is your app. Please just believe me. Just escalate a bug and get it fixed

  • beepsandalarms BeepsandAlarms Nurse thug (@beepsandalarms) reported

    Hey Optus, why were you holding my details when I have not been your customer since late 2019? I am one that's affected by the breach. Furious. #OptusHack #optusbreach

  • stilgherrian Stilgherrian (@stilgherrian) reported

    The board is ultimately responsible, of course, especially for such long-term systemic problems. I don’t have a handy list of SingTel Optus Pty Ltd’s directors but I’m sure one of you will oblige. :)

  • jacksonto888 Jackson To (@jacksonto888) reported

    @sydneykhoo @noelsie_nme @SBSNews I went straight to Service NSW (rather than apply online). Lady there said they already knew my licence had been compromised, yet Optus hadn’t emailed. Also demand they provide you with Equifax 12mth subscription. That’ll check if your details had been used by criminals.

  • JJFyzz Crackers 🏳️‍🌈 (@JJFyzz) reported

    Yes @Optus I’m a customer that is yet to receive any comms from you at all about the data breach. I have your app and Twitter and nothing. It’s not that your comms is poor, to me it’s non-existent.

  • glenn2145 Glenn Schryver (@glenn2145) reported

    @redruby17 @Optus I had the same issue this morning, but it fixed itself somehow.

  • BRKHEADLINES BRK HEADLINES ™ (@BRKHEADLINES) reported

    Update; Optus issues grovelling apology in full page ad as fewer NSW residents required to replace licences: Optus published the grovelling apology in newspapers, and shorter versions in shopping centres, saying it was sorry to its 9.8million customers impacted… VIA @MailOnline

  • mattDCLXVI matt (@mattDCLXVI) reported

    @Optus what is going on with the service in Canberra at the moment? I can’t make or receive calls. Why do I pay my bill every month for this. So fkn angry