Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 02/20/2026 07:20

February 20: Problems at Optus

Optus is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • richardmelb05 Richard Edwards ☕🇦🇺 (@richardmelb05) reported

    I had a problem with @Optus over my prepaid service expiry date. I recharge my prepaid service before tomorrow but the expiry day did not change, I was going to lose 8 GB of data.

  • Glen_Porter Glen aka Homer (@Glen_Porter) reported

    @CherylCritchley @SPQR_2704 You never paid for it. It was given to Telstra customers through the sponsorship etc. Like Optus customers get EPL for free. It will continue next year again

  • NiallBetteridge Niall Betteridge (@NiallBetteridge) reported

    @TRealw986 @Optus Still having problems in postcode 2076 (5 days running) and getting very frustrated. The usual “being looked into with the highest priority” spiel from Optus is wearing thin

  • CalvinC59928628 Calvin CY (@CalvinC59928628) reported

    @maxblackhole @MifWhy Couldn't make a phone call, outrageous outage by Optus during work hours. NBN intermittently also dropping out , can't stream Netflix properly. You are not the only one.

  • ReverseParkin Jordan (@ReverseParkin) reported

    @LGAmbrose Optus commentators chatting **** about how he had "a long way to go". It would have been literally running forward.

  • antDigital Anthony Smith (@antDigital) reported

    @Optus The app is broken and won't let me renew my Optus Flex which can only be renewed from the app. I contacted support and they gave up trying to fix it.

  • antDigital Anthony Smith (@antDigital) reported

    What a **** company to deal with, Id suggest avoiding @optus. My phone has been unusable for a number of days.

  • shazz_29 Shazzy (@shazz_29) reported

    @AnonQuam I got sick of their bs and told them to shove it and moved to Optus. Haven’t had issues with them but paying for top speed, was curious if there is better out there

  • matt98156864 Matt martin (@matt98156864) reported

    @Telstra Match the far better prices at Optus. Oh that’s right you can’t. Because you aren’t in the customer service industry

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.