Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 03/13/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • padubyatee PaulTee (@padubyatee) reported

    @GreenJ @Telstra Try Optus - you'll probably find my login details online...

  • CiclismoCycling Daniele Vanolini (@CiclismoCycling) reported

    @Optus terrible terrible service !!!!! #optusfail

  • HarleyBanniste2 Harley Bannister (@HarleyBanniste2) reported

    @Optus very happy to announce I’ve left Optus after 8 years of loyalty. Your service is disgusting and customer service is non-existent. A simple request, 7 days passed, multiple phone calls and live chat messages later and my issue is still not rectified.

  • LusciousLani Ms Banani (@LusciousLani) reported

    @Optus hey. Disabled customer you’re consultants have been exploiting & abusing here. Reckon you can reconnect my phone so I can eat today? Your consultants keep ******* me around & hanging up on the ****** little chat function you have. It’s been 3 months of bullshit.

  • naqs Nathan Walker (@naqs) reported

    @ow Interestingly, in AUS, Optus has already started a consolidation service. The more services you sign up to the bigger discount you get.

  • MrFuzznuts Jeremiah Fuzznuts 🍌 (@MrFuzznuts) reported

    If you want to understand the whole Gladys inquiry/ICAC report delay, Just ask yourself this: Why would a Top 10 Australian company (Optus) give Gladys a job when she had an unfinalised public inquiry for corruption hanging over her head? The fix was in long ago. Jerry

  • driver_x_oz Driver_x_oz (@driver_x_oz) reported from Melbourne, State of Victoria

    Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

  • Bunba Julie-Anne Adams (@Bunba) reported

    @Optus I want 2 compliment Austin who I spoke 2 on Tuesday & Wednesday & he rang even b4 the time he stated for his EXCELLENT CUSTOMER SERVICE. 👏👏👏👏👏 After 8hrs on phone Monday with various people & getting nowhere Austin was able 2 help me & put thru 2 correct dept. 👏👏👏

  • PollHereford Lucien Ey (@PollHereford) reported

    @MarieColemanAO The 'monopoly' is frequently due to the desertion of the field by any provider other than Telstra, speaking as a former Optus satellite customer.

  • LusciousLani Ms Banani (@LusciousLani) reported

    Livetweeting my attempts to get Optus to answer their ******* phones & fix my account issues. So far today - called 133937. Asked for complaints. Got put through to prepaid. Was transferred to a hold line, which stayed silent for 9 minutes. Consultant then said "hello" & hung up.