Optus Outage Report in Lennox Head, Ballina, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Lennox Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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lucie digitální
(@luciedigitalni) reported
Oh @optus your poorly specc'd 2FA rollout has just cost you a long time customer. The fact that your support staff have a loose relationship with the truth also isn't helping
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Firedingo
(@Firedingo) reported
@Dingo_DanAus @Optus in the end I went and bought a slightly different one outright at officeworks. Not as good as the mainline galaxy phones but decent enough. And because of the stupid policies of Optus, they lost the sale entirely.
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SuperCoach Shark
(@SupercoachShark) reported
Would it be completely ridiculous to expect 4g mobile service in a suburb 5ks from Brisbane CBD @Optus ?
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The Tilded Cage
(@tilded_cage) reported
@Optus how do I stop being pestered by the CONSTANT texts you send me about network 'upgrades' in my area? I've had 2 in the last 5 minutes. I get them every few weeks. I can't see an OPT OUT option on them. What sort of network do you have that seems to need continual upgrading?
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail
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Nick Brenner
(@docofilms) reported
Signed up to @Optus for my kid who was 15 and now she’s 21 and I’m trying to get the account in her name. Tomorrow will be the third time I’ve been on the phone to @Optus to sort it out and already close to 90mins speaking to your call centre but you still can’t resolve it. Help
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AAA Automotive
(@AAAAuto655) reported
@Optus Why does this company continue to bill us for a service we do not have anymore. When I called, spent 20mins on hold and then got disconnected, I refused to call back. Twitter my complaint before I go to the TIO once again about #optuspoorcustomerservices Worse telco ever.
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matty 🏳️🌈🇦🇺 (stand w/ 🇺🇦)
(@mattRan) reported
Even the Optus store were rude and unhelpful, the lady at the Telstra store resolved the problem and completed the number port/transfer in like under 5 minutes.
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Terence Huynh
(@terencehuynh) reported
That awkward moment when you want to check if there’s an outage but can’t because you hit a black spot in @Optus Melbourne CBD coverage
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Dr Buzzo
(@BuzzoDr) reported
@Optus I tried to contact you about it, told you I had no service. Optus, we will help when you've completed the ID process, where they send you a text with a code. I HAVE NO SERVICE. No reply. Optus is from the latin for "take the money and treat them like dirt".