Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 02/09/2026 21:10

February 09: Problems at Optus

Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • xOneOfTheFew xOneOfThe.Few (@xOneOfTheFew) reported

    @Optus @Sung_jinWoo12 Same issue. Even on supported device (iphone 11, IOS 14) still only max 720p

  • robtoddler Rob Toddler (@robtoddler) reported

    This Optus presenter seems to have never watched football before. She's calling them 'Hibernian and The Hearts' and said Celtic and Rangers were the only two undefeated teams in SPL after two games (How did Hibs and Hearts get 4pts then?)

  • urbancreature Aaron Hewett 🏳️‍🌈 (@urbancreature) reported

    @Optus I have purchased an eSIM but haven’t been able to activate it because of a technical issue at your end. Every time I call, I get advised to call back later. I would either like to activate it or just to cancel the whole thing but no-one can help me.

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    I figured I'd just try the @Telstra app again, this time it worked. At this point I've had enough and just decided to give up trying to switch. Now @Optus decide to actually try and help and make it sound like I have to continue the transfer process at this point.

  • Bunba Julie-Anne Adams (@Bunba) reported

    @Optus at NGV On St Kilda Road in staff room I can't get any Optus reception to make or receive phone calls, messages or data! People also say they can't with Vodafone too. Other Optus phone people say the same. Can u pls try to fix up?

  • brian1965mc Brian (@brian1965mc) reported

    @Optus I just like to say how upset I am been with optus 5 bloody years. The put my nbn plan up by 10 dollars a month no email or text or phone call very poor customer service I have had a gut fall of this crap I will look for a new provider

  • StefManis Stefan Kotza 🇬🇷🇮🇹 (@StefManis) reported

    @Optus It’s happening again … I received a text regarding disruptions tomorrow and Thursday but the service is already largely unusable. When will these works end in the Dandenong area? No one at my workplace with Optus can use their mobiles.

  • mrmisthios Misthios Tromerós (@mrmisthios) reported

    @TheRealArash1 @OptusSport Never m. $25 a month and they can’t even stream 4k. Optus are a joke.

  • StormyAUS_ StormyAUS (@StormyAUS_) reported

    @tripznsa That’s their solution? 🤔 @Optus surely you can do better than that?

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    So @Optus said others have reported the same issue, but it still doesn't work. So maybe something is wrong with my new @SamsungAU phone. Either way. I have no working phone and no idea what to do next.