Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 03/24/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chari_prats Chari Prats (@chari_prats) reported

    @RichardKGrump @TPG_Telecom I’ve been with TPG for years. Was with Optus before. Never had an issue with TPG plus their customer service is satisfactory.

  • SoLetUsBegin SoLetUsBegin (@SoLetUsBegin) reported

    @Kate18660449 How is it the current Minister's fault? It's the LNP who passed the data retention laws (albeit with Labor support) and wanted to weaken encryption. It's Optus who made the mistake. By the way, the word is "decipher", how ironic you got that wrong.

  • TMRQld Transport and Main Roads Queensland (@TMRQld) reported

    @AndrewCampbell7 @davidtickle @Optus Optus customers may apply for a new Customer Reference Number (CRN) if their existing CRN has been used fraudulently or is at a high risk of being used for fraudulent transactions.

  • Phole89 Phole 🇦🇺 (@Phole89) reported

    @GoddessSpanna As an Optus customer, I'm pretty pissed they haven't told me my information has been compromised. Turns out they didn't tell anyone

  • TheGunted TheGuntedOne (@TheGunted) reported

    @Optus @RunnerSA18 I have wasted over 3 hours with your support team on the Optus app and they still can’t confirm what details of mine were leaked. They just keep spamming same replies. This is absolutely unacceptable. How do@I find out what details you allowed to be hacked?

  • Definit02209600 Dfnt (he/him) (@Definit02209600) reported

    @MarcTennant Meanwhile the government criticizes Optus for poor data management

  • LisaRee05873845 negative nelly (@LisaRee05873845) reported

    @Optus so… you get hacked and send out a mass email to customers past and present stating that your data has been leaked apart of the hack but when contacted stat the my account has not been impacted so stay vigilant. I’m guessing you only get #OptusHack help once you’re hacked

  • razethecage Shouty Cin (@razethecage) reported

    @tulgywoodsara I only switched from Optus 3 months ago and the prepaid service is still active and my boys are on Optus prepaid. None of us were breached.

  • twilighttime5 twilighttime (@twilighttime5) reported

    Bloody Optus, signed up 4months ago to new plan and this 💩 happens. No recourse for me I’d suggest and not even a txt msg since the breach. Why am I not surprised, their customers service is 🐂💩. 👎🏿

  • LukeSkystyler Luke Skystyler (@LukeSkystyler) reported

    @slsandpet @LennaLeprena Mount a class action. Its blatant negligence on Optus' part. I was working there. Everything went to **** when SingTel took over. Optus went from #1 on the 'great place to work' survey to not mentioned. All the talent left. People had to reapply for their jobs. It was awful.