Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 03/18/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ildiko42749502 boringaccountant (@ildiko42749502) reported

    @Optus - have you been hacked AGAIN??? In my last bill I received 12 pages of hundreds of charges of amounts of $0.001 and $0.002 and $0.003. 12 pages!!!! I tried, in vain, to use your messaging app to get some clarity but you but no response; you seem as bad as @Qantas

  • Optus Optus (@Optus) reported

    @BAFAN1977 Hi Melissa, can you please make sure your handset OS is up to date? If so, please uninstall the My Optus app, clear cookies and cache, restart the device and then reinstall the app. If you continue to have issues after that please DM us – Aron

  • prior_robin Robin Prior (@prior_robin) reported

    Optus still failing to fix our internet . Now down for 10 days #Optusfail

  • BAFAN1977 Melissa McLeod (@BAFAN1977) reported

    @Optus why isn’t the my Optus app working keeps saying technical issues been over a week now

  • Todayin2020 Where's the care? (@Todayin2020) reported

    I'm sorry @Optus as a customer (luckily not affected by the data theft) I'm disgusted that you are not paying customers for their replacement passports & licences. You make millions off us and then screw us when you stuff up. Disgusting #abc730

  • chris_parker_wa Chris Parker (@chris_parker_wa) reported

    @Optus Why have you not encrypted your customer data?

  • tomascl tomascl🇨🇱🌳🇭🇲 (@tomascl) reported

    The repairs of the tower should have ended last week. It's been more than one month with connection problems, when are we going to have a solution? @Optus

  • Mayella09476043 Goody HOW (@Mayella09476043) reported

    @DanielAndrewsMP Glad sanity is prevailing about utility assets. They utilities should never ever have privatised. Total false economy and now the chickens have come home to roost re energy and other privatised utilities. Think Medibank, Optus. They don’t have people at the centre.

  • IloveIsrael28 Linda Baggio (@IloveIsrael28) reported

    @fionamceachran After all this time, received a letter to say that I too have had my details compromised. Fix it, @optus. A bit late. Thank God not with them any more.

  • nakajimayuwuto ᴋᴀᴛᴇ🌈 (@nakajimayuwuto) reported

    @atmpov @Optus Doesn't excuse them only contacting me a month later through mail to inform me. No email, no nothing. Piss poor customer service