Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 01/14/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 2LapsDown Jogathan Runman (@2LapsDown) reported

    One upper level manager at Optus who sacked a bunch of staff to save money and therefore got a huge bonus, will now get another bonus because the resultant cuatomer service levels made the Optus hacker give up a million dollars because it was easier than dealing with Optus.

  • kary_cee Kary (@kary_cee) reported

    @MattSainsb @Optus What? So the hackers had enough details to get a spare sim and get your number on it? That's horrible.

  • Ann71443993 Ann (@Ann71443993) reported

    @sunriseon7 I am not happy as a optus customer. There is should be a class action against the company by all concerned.

  • bullzwool C (@bullzwool) reported

    @Peter_F_Ryan If feel terrible for everyone involved, Optus as well. Nobody wants for this to happen

  • dm_wasgaf Dm (@dm_wasgaf) reported

    @corruptagenda @LennaLeprena @Optus The problem being if you pay people ridiculous amounts of money, they will spend their time investing that money rather than doing their job.

  • MD_Gamification Gamification of Life (@MD_Gamification) reported

    Australian phone service provider #Optus has been hacked recently, up to 10M customers are potentially affected, #Optus is required to hold details of customers for about 6 years to comply with Aussie regulations. The hacker has a $1M ransom or they will start selling data

  • saci68 sachi (@saci68) reported

    @Jeremy_Kirk @allyjfoster Several on the forum and speculating he got paid and now 'backtracking' so Optus don't look stupid!

  • damana Mana (@damana) reported

    People will leave @Optus for their response to the data breach and not the breach itself. Just like QANTAS, Optus is putting too much ownership to deal with this on their customers. Aussie companies need to get better at customer service.

  • stargrazer99 @💧 @Prof JackW AZ (@stargrazer99) reported

    And how do I know what I should do as a former Optus customer to protect myself? @Optus @AusFedPolice #auspol

  • bferbazza bfer Bazza (@bferbazza) reported

    @ClareONeilMP Here is a question I haven't heard answered yet. When did the breach occur and how long were they inside Optus' network prior to being discovered?