Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 12/07/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sassycarrie Sassy Carrie (@sassycarrie) reported

    @Optus @RunnerSA18 Yeah so I don’t be paying you a cent for service for a reallllly long time right. You can also pay for me to get all my ID changed.

  • Psy_Fer_ James Ferguson (@Psy_Fer_) reported

    So from what I've read, the optus "hack" was actually an epic failure of optus connecting their customer DB to a test network with an unauthenticated API... Connected to the public facing internet. So there was no unauthorised access, and so no "hack", just optus incompetence.

  • CarolynGilholme Carolyn Gilholme (@CarolynGilholme) reported

    @oldgreynurse @nineislands Rural also, when my reception deteriorated Optus, who I'd been with forever, just told me to go elsewhere. No support. Went with Aldi ( Telstra n'work ) haven't looked back. Cheaper too.

  • gilfer Bantrim Smoot (@gilfer) reported

    @Geoff_Beggs @Optus I am staggered but also unsurprised at how poor this is.

  • frodo_fred Fred Frodo (@frodo_fred) reported

    @redruby17 @Optus I do not think they allowed it, they just did not prevent it. And if you are one of the few people who read that long terms of service, I am not, I reckoned they covered their asses on that one.

  • SidorDid 🕯Sidor 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺 Did (@SidorDid) reported

    @agarner Why is customer's confidential information stored on an internet accessible data base? Once customer ID was established online as required by law, there's no reason I can think of for Optus to lawfully use this information further. Surely it should've been archived separately?

  • pen844744 Pen (@pen844744) reported

    @thedarkadmiral @redruby17 @Optus Well I wouldn’t bother contacting Optus on their stupid app! It’s just a set up to waste your time and make you so enraged that you give up. These are my thoughts pre them letting our data be stolen

  • deblvsbabygroot 🕯Debbie Bella Nunya 🐶🦦🦄🐀🐇🐬🐳🐋🦋🐙🕯✳✳ (@deblvsbabygroot) reported

    @ToMyPirateShip @lesstenny @Optus Oh **** that's not good We've just got phones and internet 😐

  • frodo_fred Fred Frodo (@frodo_fred) reported

    @redruby17 @Optus Pretty stupid I agree, but will they be legally liable, did they not cover this in the TOS? I reckon they did.

  • sambhram9 mooknight (@sambhram9) reported

    @paul_football @JamesK_1312 @Optus I’ve updated my passwords, however beyond that I have no idea what else to do. Best I can tell, someone now has enough information about me to potentially cause some real problems. Is that about right ?