Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 11/23/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rockmelon7 Rockmelon (@Rockmelon7) reported

    From 7th Dec, until now. Everyday between 8:30 am to 5:30pm, @Optus keeps working with tower maintenance and let you have no signal reception in Glenelg, SA. Good job Optus!👍

  • hanpemb Hannah Pemberton (@hanpemb) reported

    So how does one go about getting their COVID results when their phone network is down and has been for hours? Thanks again, @Optus...

  • atr3367 Adrian P (@atr3367) reported

    @adamcurkpatrick @Telstra @Optus I’ve had internet, fetch TV and mobile with them for a year and honestly not had a problem. Wifi amazing, fetch TV better than Foxtel (only downer no sky racing) and when I was out of work they knocked a heap off my bills for 3 months 👌

  • NoelBt Noel (@NoelBt) reported

    @iTnews_au ... it was never healthy? if Cable and Wireless didnt introduce "optus" to us in the 90's we'd still be paying telstras 19c per mb, we'd be paying 30 dollars a month for 300mb quotas and be lucky to be able to get adsl1

  • _teeb0 baebelline. (@_teeb0) reported

    @Optus I upgraded my phone & new SIM card is activated. I can’t send MMS via text for some reason? iMessage is fine though. Any help would be appreciated!

  • AdamVW1958 H. Adam in Aus 🇦🇺🇮🇩🕋💧🌊 (@AdamVW1958) reported from Westfield, State of Western Australia

    Don't you find it a little ironic that when you call a phone company you get put on hold, only to hear a recorded message minutes later saying call back later, too busy. 😡🤬😡 #optus #fail

  • thelochok Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria

    @Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?

  • jackie_jade_ Jackie (@jackie_jade_) reported

    @Optus after spending hours online and on the phone several months ago sorting out billing/contract errors, it's happening again. I can't contact your helpline as it just cuts out and ends the call. I will never go with Optus again

  • CraigThorburn05 Craig Thorburn (@CraigThorburn05) reported

    Optus you really need to lift your customer service game. Five weeks with an issue on my@mobile account and no one wants to fix it.

  • xEazey Jack (@xEazey) reported

    Optus customer service is dog ****. Been told to use the chat option in the chat instead of going into store. Iv been left on read for over an hour multiple times and told id get an update and 3 hours later they disconnect the chat lol