Optus Outage Report in Lennox Head, Ballina, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Lennox Head, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Falconer
(@sannefalconer) reported
@Optus …just a thought though - having a chat process dependent on being able to log into your account is silly. I have heard from a lot of ppl today that they had similar issues. We shouldn’t have to resort to socials to get these things sorted…
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C. Aleph
(@whisperfist) reported
@crgentle Thanks. I don't have the tools or expertise to see what traffic is being generated. I can imagine that the twitter app and web interface work differently. Campuscodi's tweet suggested it should be transient problem? Still 5hrs later here via both Telstra and Optus.
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Nurse ‘Vax x 3’ Ratched
(@esesesse) reported
Poor Customer Service from @Optus. Raise issue over 24 hours ago, told it's been escalated. Contact again today re: progress, new case is opened. Asked to supply details, not asked yesterday. Then I get told to please wait for 48 hours. Meanwhile I'll 1/
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@Birute_62
(@Birute_62) reported
@Optus @ServicesGovAU Why Centrepay DD not honored by Optus? DD every fortnight. You disconnect ph after hrs? As a carer, lm beside myself. We can't activate personnel alarm. Nor seek help as no service. Caring for ones with heart/ respiratory disease. WHY!
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katie
(@ceIegorm) reported
I SHOULDNT HAVE TO RESET MY PHONE FOR IT TO BE 1% FASTER GOD OPTUS IS SO SLOW
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Sean O'Toole
(@cbcapereats) reported
@nerdrhage @Optus That is just terrible service. Promises are not much good if they aren’t followed through.
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AAA Automotive
(@AAAAuto655) reported
We have a TIO #telecommunications #ombudsman(telecommunication Industry Ombudsman)complaint with our supplier.They first cut our services off, now are buffering our internet speed to 0.23 download and 0.02 upload speed. How can they do this.Should I complain to TIO again? #optus
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@Birute_62
(@Birute_62) reported
@ServicesGovAU Dear Services Aust. Why is Centrepay dd causing distress?. Optus disconnect after hrs. I can't activate personnel alarm. Not Service Aust fault. I'm grateful for you but need help. Yarra Valley have debit collector. Why? Lack of communication.
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Noah's Ark Mk II
(@n0rmandysr1) reported
@Optus I keep getting charged for extra data despite my mobile being data off. Charged me again after apparently going through 1gb in 40minutes with my data off. Was on a support chat when the app went offline. At work all day tomorrow so can't call. Any other way to sort it?
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em 🍄
(@dannysricciardo) reported
@saralaw_ @Optus omg it’s literally the worst using their chat option, they need to bring back the normal phone calls i swear