Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 02/26/2026 19:45

February 26: Problems at Optus

Optus is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wadey65296662 Wadey (@Wadey65296662) reported

    @Property365247 My power was out all yesterday, to top it off optus was fixing the wifi network.

  • MattJDavies74 Matt Davies (@MattJDavies74) reported

    @caineyten Asking punters to fork out for 2 different subscriptions (Stan & Optus) to get soccer fix. Plus Kayo for other sport. Getting expensive - especially Stan which requires a regular subscription AND a sport add-on.

  • atakngor Atak (@atakngor) reported

    @Optus How hard is it to not opt-in customers into scams and to third parties? I was told the number was removed from marketing but I'm still getting calls Jono. I call one of the number and it was someone who said scammers are using his number remotely to call people. Please fix.

  • CliveAckers Clive Ackerman (@CliveAckers) reported

    @Optus ...and guess what, still NOTHING from Optus except bulls#*t excuses and lies! Such incompetence, 5 days without internet and no technician in sight! Make appointments and don't arrive - WTF @Optus

  • ask_things Things People Ask Me (@ask_things) reported

    @Optus So can I take the modem back and cancel my contract? Is there a cooling off period?

  • BNEShrimper BNEShrimper (@BNEShrimper) reported

    Add to that the live games I go to down the pyramid and those on NPL TV, Optus Sport on my phone plan plus of course streaming of Southend matches (assuming that happens for us next season in non-league) then I have access to enough football without A-League too.

  • Bails_Bboy Blake Bailey (@Bails_Bboy) reported

    @Optus No misunderstanding on this end Casey, just crap customer service, no care factor, big company that doesn’t care about customers only profits and from what I have experienced Optus keeps gas lighting me. Got it 👍🏼

  • VNIK021 Nik (@VNIK021) reported

    You’ll never hear a more clueless bunch of one dimensional ***** speak until the Optus Sport post match show comes on.

  • symons_w88 Will Symons (@symons_w88) reported

    @Optus @NBN_Australia do you have an estimated time for when the network outage in Northcote will be fixed? It’s been out for over 3 hours

  • nxrvxus jack d'off (@nxrvxus) reported

    @drbrby **** maybe I'll have to suss that out cos I am w Optus you may have saved my ***!!!!!