Optus

Optus Outage Report in Lennox Head, Ballina, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Lennox Head, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lennox Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Lennox Head, Ballina, State of New South Wales 02/08/2026 23:00

February 08: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (20%)

    Phone (20%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • petergraham Peter Graham (@petergraham) reported

    @Optus I haven't had internet since yesterday arvo and I can't get through on the phone or chat.. can someone please tell me when service will be restored? I work from home and this is costing me money.

  • CARLYLIONE C Liøn (@CARLYLIONE) reported

    @Optus Thank you. The person "managing my case" hasn't gotten back to me in a couple of days, while my internet has been down. I've tried to call, message on my optus app. No one answers. Please understand this is bad.

  • SonnyGilbert15 Sonny Gilbert (@SonnyGilbert15) reported

    @Optus I have been with Optus for over 10 years but I get no help, good to know

  • The_Sniff_Test The Sniff Test (@The_Sniff_Test) reported

    @tweetingbeno @Optus @OptusSport Where are you? The weather has made my nbn very unstable today.

  • TruthOath LeWis 🌴 (@TruthOath) reported

    @OptusSport Is the game not live on Optus??? I have spent 10 mins trying to get the live game working. Please help!!

  • woopdedoo652 I'm a Unicorn (@woopdedoo652) reported

    Has anyone had issues with Optus text messages not coming through until hours later? Unsure if it's a service issue or my phone.

  • jmagjmagjoda jmag (@jmagjmagjoda) reported

    @Optus Please have customer service phone me ,they canceled my appointment and didn’t tell me - that another 4 hours waiting for Optus !!! Optus is not behaving like the second biggest telco in Australia ??? - they need more staff on phones and less excuses - #Optus

  • CARLYLIONE C Liøn (@CARLYLIONE) reported

    @optus where you get no internet service & they never get back to you. Ridiculous

  • KittyAbsurd Alexa (@KittyAbsurd) reported

    @pacman_vs_jesus @Optus Boost mobile has the telstra network but far, far cheaper. Had an issue porting a number over from optus, got onto customer service and they sorted it out right away. Quite a few of my family & friends have switched now

  • GoonOfOz Regan-James (@GoonOfOz) reported

    @AbsoluteBad @Optus I reset it, comes back on for two seconds and then back to streaming issue - has been a similar pattern for a while now. Worst one happened when I just got home after big day so keen to watch the Arsenal game, turn it on and miss the whole thing due to streaming issue...