Optus outages and service status in Central Coast, New South Wales

Problems in the last 24 hours in Central Coast, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Central Coast, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Central Coast, New South Wales

Latest outage, problems and issue reports in Central Coast and nearby locations:

• 
  jem (@lumbers1978) reported 7 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

• 
  Michelle Ferguson (@fergmich) reported 8 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

• 
  Belinda Noonan (@BelindaNoonan1) reported 13 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  peter dorrian (@dorrian_peter) reported 15 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• 
  Sally Purcell (@ResourcefulHDR) reported 36 minutes ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Mark Tarrant (@MarkEquestrian) reported 39 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

• 
  Jean-Jacques Halans (@halans) reported 41 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  Josh Howe (@JoshO567) reported 43 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

• 
  Barbara Elkins (@BZElkie) reported 56 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyndall Robertson (@lyndall19414) reported 5 minutes ago

  @BonnieLerino123 How absurd Really this is the hill they want to die on ? Common sense after what happened with Optus and NO ONE GAVE A DAMN PEOPLE COULDNT CALL 000 AND DIED THANKYOU SARAH FOR YOUR QUICK ACTION

• 
  saint_ted (@saint_ted3) reported 7 minutes ago

  @david89293299 Where was the communications minister moron? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 9 minutes ago

  @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur

• 
  Adele K. Thomas (@AdeleKThomas) reported 9 minutes ago

  @footyindustryAU SBS know what their doing and I hope they never lose it again. They proved themselves the home of the world cup after Optus.

• 
  ColinRenouf (@AICyberHome) reported 10 minutes ago

  @nswpolice A question. As modern phones support Sat for messages - mine switched to it - should we be pushing for configs that use Sat for 000 for these circumstances? This is a good time to push Telstra and Optus to look at it rather than fine them

• 
  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 10 minutes ago

  @FranMooMoo I wonder if his satellites can be used for mobile phone network? Mobile phone calls and text messages don't use much bandwidth unlike the internet, if he were to somehow make phones and they worked everywhere even in the desert Telstra Vodaphone, and Optus would go bust

• 
  Roller (@roller2426) reported 11 minutes ago

  Outages... Telstra.. Optus.. banks Always in Australia Big profits results in ****, unreliable service.

• 
  Mick (@SirMickW) reported 15 minutes ago

  Is #Optus NT #Darwin experiencing connectivity issues last few days ?

• 
  Horrible Lizard (@horriblelizard) reported 16 minutes ago

  isn't this like the third major nationwide outage where "oh **** people couldn't even dial 000" from telstra and optus in like two years

• 
  Chris Smith (@chrissmithonair) reported 17 minutes ago

  @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please