Optus

Optus Outage Report in Caulfield South, Glen Eira, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Caulfield South, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Caulfield South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Caulfield South, Glen Eira, State of Victoria 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Caulfield South, Glen Eira, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Caulfield South, State of Victoria

Latest outage, problems and issue reports in Caulfield South and nearby locations:

  • enespana1 enespana (@enespana1) reported from Melbourne, State of Victoria

    @Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.

  • mflbg Michael (@mflbg) reported from Melbourne, State of Victoria

    @DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

  • bazhousecat Baz (@bazhousecat) reported from Melbourne, State of Victoria

    If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • Brodhe B (@Brodhe) reported from Melbourne, State of Victoria

    If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    Optus and Qantas really fighting for that “worst company in Australia” award.

  • suessaints Susanna (@suessaints) reported from Melbourne, State of Victoria

    @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.

  • WAppleyard Winston Appleyard 🌈 (@WAppleyard) reported from Melbourne, State of Victoria

    @alisoncroggon As I am also an Optus customer I await..

  • sitegeister John Ryan (@sitegeister) reported from Melbourne, State of Victoria

    Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.

  • ajobbins Adam Jobbins (@ajobbins) reported from Melbourne, State of Victoria

    @seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

  • Burgo0806 Courtney (@Burgo0806) reported from Melbourne, State of Victoria

    @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • John_Poot John Poot (@John_Poot) reported

    Optus now know as optarse, is providing bugger-all bandwidth on world cup Right Now. Unwatchable rubbish. That's on an advertised 100/35 plan, which is of course bastardised down to 83/42 by downstream brigands aka AAPT, which should be fine for this broadcast quality stuff.....

  • JizzaJason Cheese (@JizzaJason) reported

    Morning tweetlings! Good news is I'm feeling slightly more human this morning. Bad news is my Samsung tablet has given up its will to live! My phone is on its last legs also. Thank god Optus has a store that's only a 5min walk away from my place!👍👍

  • therealcyclone Cyclone (@therealcyclone) reported

    It's notable how little effort Optus has put into damage control (or even improving customer service) after the leak. Business as usual

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported

    Dear @Optus:.. Your #nbn service is terrible.. Thats All!

  • RepsMasi Michael Masi Never Broke Again  (@RepsMasi) reported

    @SBSSportau Yeah too bad you ain't showing us... id rather pay for Optus Sport

  • stevosshow Stevo Sports (@stevosshow) reported

    SBS HD but i can’t see **** can you upgrade your quality or even just give Optus Sport rights for 1080p stream

  • stealth_pony Dark Storm (@stealth_pony) reported

    @Optus fix the internet because I'm getting fed up with the internet dropping out

  • mystereo_oz Extra Fungible Token (@mystereo_oz) reported

    @z_westwood Optus. I angrily left due to the data breach. But if I was honest, the actual internet service was very good.

  • Klawsy Klawsy (@Klawsy) reported

    @Rlo73Odd @Optus @DaleKerr That very sad. If you’re a Man U supporter you can watch the games 24 hours later for FREE. My hubby never watched games live anyway so WE CANCELLED YOUR OVERPRICED SH1T OPTUS!! P1ss off and don’t let the door hit your a*se on the way out.

  • therealcyclone Cyclone (@therealcyclone) reported

    It's notable how little effort Optus have put into damage control (or even improving customer service) after the leak. Business as usual