Optus

Optus Outage Report in Caulfield South, Glen Eira, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Caulfield South, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Caulfield South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Caulfield South, Glen Eira, State of Victoria 12/23/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Caulfield South, Glen Eira, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Caulfield South, State of Victoria

Latest outage, problems and issue reports in Caulfield South and nearby locations:

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KurtsViews Kurt Michael (@KurtsViews) reported

    @QuentinDempster @MRowlandMP @JEChalmers The data thieves arnt the issue. This wasn't a sophisticated "hack" of any sort, this was all due to negligence by Optus. They held actual user data on an open test network that wasn't properly secured. It was just a matter of time - Optus should be held liable #OptusHack

  • QuantumLiving88 Anna Anderson (@QuantumLiving88) reported

    @Optus @OptusSport You've had a mobile outage in Seaford VIC since 7 am today. 8 hrs later still NO signal and NO updates. You've been working on these towers since April with constant issues. WHEN will I get my phone service back? @7NewsMelbourne pls run on the news.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    So here's something I didn't expect from @Optus. The urgent email I received on September 23 that notified me of the ID document numbers being compromised is in the Optus system as being sent on September 26. How can a CRM be so bad? #databreach

  • victoria_danis Victoria Danis (@victoria_danis) reported

    Service SA Mitcham have licence change operations down to an art. Now to get Optus to hand over $200M for the costs and hit them with a class action. #OptusHack #optusfail

  • Kylie_Matthews1 Dr Kylie Matthews-Rensch (@Kylie_Matthews1) reported

    Hey @Optus - I haven't been a customer for over a decade, am still caught up in your data breach, and just asked your customer service to wipe me from your system and was refused. FYI - I will be taking this further.

  • louisdatoygmai1 louisdatoy@gmail.com (@louisdatoygmai1) reported

    Optus the likely Story: * **** API on the customer database had no auth and was behind a firewall. *Test environment is allowed to call **** API. * Test environment firewall protection was not as secure as **** * Hackers got into test. History made.

  • 3wombats Battle Weary Wombat (@3wombats) reported

    @max_i_girl @peterlubulwa @Optus Damn

  • cfreezle CHANEL (@cfreezle) reported

    So Optus limited my services even though the TIO said they aren’t supposed to, I couldn’t call or text anyone except Optus of course, nor could I use my internet, had to sit on the phone with Optus for an hour to have my service reinstated until a certain date

  • send2mc Michael Cook (@send2mc) reported

    @Optus How do I find out more about what had happened to my data that you told me was stolen? I'm not a current Optus customer so I can't access your app as your recorded messages keeps telling me to do. Every call I've made to you has had me on hold for an hour or longer

  • AllanSpence20 Allan Spence (@AllanSpence20) reported

    @OAICgov OAIC blatantly suppressed hacking of private information. The massive blunder OAIC after flagging OPTUS, ZURICK. Hope the legal firms will use this wisely for class action and gross negligence BS never helped Australian Citizens just aided the hackers and still do TODAY