Optus Outage Report in Caulfield South, Glen Eira, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Caulfield South, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Caulfield South and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Caulfield South, Glen Eira, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Caulfield South, State of Victoria
Latest outage, problems and issue reports in Caulfield South and nearby locations:
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crandle (@casimugh) reported from Melbourne, State of Victoria
Optus data hack reeks of a nerdy 14 year old that’s been banned from the PS4 so had to find entertainment elsewhere and accidentally got in trouble with his parents/the AFP
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doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria
@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria
Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, State of Victoria
@VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.
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Courtney (@Burgo0806) reported from Melbourne, State of Victoria
@me_dc Yep me too! I haven’t been an Optus customer for 2 years!
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Adam Jobbins (@ajobbins) reported from Melbourne, State of Victoria
@seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬
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Winston Appleyard 🌈 (@WAppleyard) reported from Melbourne, State of Victoria
@alisoncroggon As I am also an Optus customer I await..
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Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria
I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, State of Victoria
@Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess
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Mick (@mikjcal) reported from Melbourne, State of Victoria
Watching the news I was reminded how in May I was on a road trip through country Victoria. I was given **** cause my phone didn’t have signal, and I had to beg to hotspot for a bit. “Just go with Optus” one said - well, I’m glad I ignored that advice and stayed with Vodafone🤭
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Susanna (@suessaints) reported from Melbourne, State of Victoria
@vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria
@OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.
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Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria
@nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?
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Cooper Everywhere All At Once 🧑🏼💻 (@CooperCodes) reported from Melbourne, State of Victoria
@Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.
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⭐️⭐️⭐️Ceej⭐️⭐️⭐️ (@SeigeCeej) reported from Melbourne, State of Victoria
@SammySatine As an Optus customer I am worried .. but I can change passwords and cancel things if I must and put blocks on all things
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Constantinos Lambrou (@CostaLambrou) reported from Melbourne, State of Victoria
@cokeefe9 @Raf_Epstein @9NewsAUS They can do whatever they want, if I anybody is hacked it’s insurance issue between the bank and Optus
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B (@Brodhe) reported from Melbourne, State of Victoria
If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?
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Wendi🔆Li (@WendyLiwendi) reported from Melbourne, State of Victoria
@KateMannell As an Optus customer I’ve received their alert email but dunno what I as an individual could do 🥲
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Michael (@mflbg) reported from Melbourne, State of Victoria
@DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?
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John Ryan (@sitegeister) reported from Melbourne, State of Victoria
Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Rose (@arose62) reported
@Optus you've suddenly cut my data by 33% (100 Gb). Absolutely NO communication as to why. Please fix!
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Max Evans (@Xam_Vanes) reported
@kathylord2 @Optus @amy_bainbridge I've also received a similar update about no ETA, I don't even have my handset yet! I was told they were going to resolve it in a store but when I went in they told me they won't help until my handset was delivered back to Optus. Problem is no scans since it was collected.
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Madeleine Markopoulos (@madi22) reported
Stopped watching now, worst experience since optus world cup coverage 2018 #SYDvMVC
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Happy Aussie Atheist (@Zincberg) reported
@Breebie_Loz @Optus Id just like to confirm that we have also experienced this on Central coast NSW (Narara). Internet speeds are so slow and connections are unreliable at best.
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Alison Kench (@Breebie_Loz) reported
@Optus You say there are no outages or problems on the central coast, NSW... but the speeds are a joke over the past 24 hours. We pay extra for the 100/40 and the speeds we have been getting have been almost dial up and adsl speeds. max speed is 20mbps/0.67 mbps
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the_real_ryan (@rkw82) reported
@DamoSC So they should. Port have played two **** teams, WC dominate at Optus and didn’t look bad last week. They may get back Shuey too. Hope I’m wrong but im not sold on port yet.
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Ben Parker (@w00kiee77) reported
@Optus I don't need to take this via DM, I will voice my continuing disgust at the poor communication from Optus in public. Continuing the works for nearly two weeks without communicating to your customers is both a technical & customer service failure & needs to be on the public record
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Max Evans (@Xam_Vanes) reported
@kathylord2 @Optus I've read online this seems to be a problem which is experienced by many.. Promised phone calls which never happen and all Optus does is hide behind "transit delays" instead of taking ownership of their poor customer service.
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Theone (@TheoneSia1518) reported
@Optus @chooseajob Fair dinkum my coverage has been atrocious.... apparently tower work finishes in 1 hour. 🙄 I even couldn't use my phone for paying things at shops today.thats just the beginning of it! It's been worst ever in my entire life
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LOS_Nebraska (@georgeheathcote) reported
@Optus hey. Does your 5G home broadband work with gaming consoles? I got it today and the lag spikes make Apex Legends on the PS5 terrible to play. Constant 1 second freezes. Would really appreciate some advice on how to fix