Optus

Optus Outage Report in Balwyn North, Boroondara, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balwyn North, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balwyn North, Boroondara, State of Victoria 03/28/2024 11:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balwyn North, Boroondara, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Balwyn North, State of Victoria

Latest outage, problems and issue reports in Balwyn North and nearby locations:

  • Trung2013 Trung Ly (@Trung2013) reported from Melbourne, State of Victoria

    Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.

  • MFarrellyphoto Mark Farrelly (@MFarrellyphoto) reported from Melbourne, State of Victoria

    Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus I DM’d you 3 hours ago. Email still down. Please urgently address.

  • DanielCherny Daniel Cherny 📰 (@DanielCherny) reported from Melbourne, State of Victoria

    The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.

  • chiefpad chiefpad (@chiefpad) reported from Melbourne, State of Victoria

    There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

  • flop1971 John Thomopoulos (@flop1971) reported from Melbourne, State of Victoria

    Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • PaulMaric Paul Maric (@PaulMaric) reported from Melbourne, State of Victoria

    @trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.

  • robfindlay Rob Findlay (@robfindlay) reported from Melbourne, State of Victoria

    @Optus Internet at my place is non existent and I can’t even get onto your support team

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Optus @OptusSport Deleting and downloading app again worked. Weird issue. Thx.

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.

  • m0nty Paul Montgomery (@m0nty) reported from Melbourne, State of Victoria

    Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinesia23 Evan Gibson (@Kinesia23) reported

    @JohnLutge Not just of Optus, of every company. They add zero value and do zero work. They leech off everyone below them but then blame them for mistakes instead of taking the responsibility they are being paid for. They are parasites which only cost value and never add.

  • skzfiend lumo is manifesting skz tickets for maniac tour (@skzfiend) reported

    **** u optus australia i cant call skz loveline /I/ wanted to get deulu at 7.30 in the morning

  • envirorealism 🌱💧🌴🤑🎓🛶Dirk Gently (@envirorealism) reported

    @karenandrewsmp The problem is that Optus worked with an ex employee in the #LnP Government to excuse the company from implementing the security measures that would have prevented the breach. The only way to prevent this level of corruption is to punish it.

  • Peligro_Raton Mr E Stats (@Peligro_Raton) reported

    @danielsutton10 @Optus I've only received one email. My bigger issue is that I haven't been an Optus customer for over 4 years. Why do they still have my personal information on record? How many others are in this situation? #OptusHack

  • Optus Optus (@Optus) reported

    @bridgetnatalia Hi Bridget, sorry to hear about your Optus app issue. We can assist you with your Optus app / My Account setup. Please send us a direct message to proceed. We`ll then confirm your details via a secure form and provide further assistance. Kartik

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @PrivacyMatters That Optus one is horrible. But, it's going to set a standard, so some good will come of it, maybe (depends on the lobby machine).

  • 0leaveitalone0 Chrissy Cruise (@0leaveitalone0) reported from Mount Barker, State of South Australia

    @GlobalCTZ @9NewsAUS @Optus they said if you've been a customer any time from 2017 i think

  • orangewater25 Arabella (@orangewater25) reported

    @samanthamaiden @liammendes The Optus chief has to be the worst public speaker I’ve ever heard. She sounds like a nervous child how did she get such a high profile job?

  • EchwerdtNatalie Natalie Echwerdt (@EchwerdtNatalie) reported

    So sorry for our Optus customers, yet now feeling Telstra will be next.😳 Never had to worry about this in the 80’s! Bring back the good ole days, no technology or the whole World knowing your business 😒

  • jacobpittolo Jacob Pittolo (@jacobpittolo) reported

    Everyone I see sharing their “you got hacked bad” Optus texts also has HUNDREDS of unread text messages. How?? How does anyone have maybe more than 5 unread texts?