Optus Outage Report in Balwyn North, Boroondara, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn North, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (35%)
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Phone (30%)
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E-mail (16%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Balwyn North, Boroondara, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Community Discussion
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Optus Issues Reports Near Balwyn North, State of Victoria
Latest outage, problems and issue reports in Balwyn North and nearby locations:
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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David O'Brien
(@david_obrien) reported
from
Melbourne, State of Victoria
I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.
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Damien Hashemi
(@DamienHashemi) reported
from
Melbourne, State of Victoria
*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.
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EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Mark Hansen
(@markjbhansen) reported
from
Melbourne, State of Victoria
@Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!
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Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
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Peter Klaaysen
(@peterk8384) reported
from
Melbourne, State of Victoria
@Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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Sonny Kieu
(@sonnykt) reported
from
Melbourne, State of Victoria
have to use #VPN due to @Optus intl routing issues since this afternoon
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Natatree
(@natatree) reported
from
Melbourne, State of Victoria
So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Coarseangler1
(@Islamidog1) reported
@PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.
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Xenek Stoehr
(@xeneks) reported
@djcows @NXT4EU No, unless they fund it like the Australian NBN (national broadband network). Our sky muster satellite (one of only two, built by a US firm contracted by Optus Singapore) is $49 AUD per month. It’s a terrible service but the price is affordable, so it is still usable.
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Coarseangler1
(@Islamidog1) reported
@PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.
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🤧
(@bertoplatho) reported
@Optus @optus_help I am sick and tired of your dogshit NBN service! Third time in three weeks that I’ve been sat at home with no internet connection. App won’t load, nobody answers the call centre, like how ******* hard is it! Get your act together and fix my internet! Sick of it
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Pohara68
(@MichaelMato7) reported
@hopenothype_io @aomnet @MrTelecoms Couldn't come sooner here in Australia. Optus pissed me off big time this week with their NBN outage here in Brisbane. Nearly a whole day without service. Managing portfolios, and people working from home can't take that **** for too long.
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Coarseangler1
(@Islamidog1) reported
@PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.
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Coarseangler1
(@Islamidog1) reported
@PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.
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Coarseangler1
(@Islamidog1) reported
@PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.
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Wrenn
(@deadbluewrenn) reported
@symbxl_ Im streaming from Australia too and I learned that it also depends which area you are in for you to choose which company because I use Optus with nbn fibre optics and its fast af but when i lived in the city it was pretty bad same company
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Coarseangler1
(@Islamidog1) reported
@PrincessMattie1 I had to do the same when i was POA sorting out parents Optus drama. O'seas call centres no help so i went to the head office in Melb and knocked on the door, worked.