Optus

Optus Outage Report in Balwyn North, Boroondara, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balwyn North, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balwyn North, Boroondara, State of Victoria 04/27/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Balwyn North, Boroondara, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Balwyn North, State of Victoria

Latest outage, problems and issue reports in Balwyn North and nearby locations:

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • karan_white_ Karan White 🌱 (@karan_white_) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

  • Scruff_Edges Scruff_Around_the_Edges (@Scruff_Edges) reported from Melbourne, State of Victoria

    Wtf is a try guy and no I won't google it, I don't wanna be embarrassed in front of the Optus Hacker.

  • nick_komo Niko (@nick_komo) reported from Melbourne, State of Victoria

    @MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @lynlinking @WgarNews L am glad not Optus customer

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • 2020digging Bo Reidler (@2020digging) reported from Melbourne, State of Victoria

    @abcnews Patterson reckons companies make errors? This is unadulterated negligence. @Optus has failed in their *legal* responsibility to keep their customers’ data safe. APP11. Penny pinching on security while dishing it out for incompetent executives is a recipe for disaster.

  • danielbowen Daniel Bowen (@danielbowen) reported from Melbourne, State of Victoria

    I was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself

  • sbmcd Stephen McDonald (@sbmcd) reported from Melbourne, State of Victoria

    @Optus #OptusDataBreach so my partner who was a customer with you in 2016 has been notified about the data breach, but I was a customer up to a year ago and still can’t find out if my data has been compromised.

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • methylnick Nick Wong AU/MEL (@methylnick) reported from Melbourne, State of Victoria

    @AntoBeck @Optus Damn. I did not get this. 😭

  • CostaLambrou Constantinos Lambrou (@CostaLambrou) reported from Melbourne, State of Victoria

    @cokeefe9 @Raf_Epstein @9NewsAUS They can do whatever they want, if I anybody is hacked it’s insurance issue between the bank and Optus

  • WendyLiwendi Wendi🔆Li (@WendyLiwendi) reported from Melbourne, State of Victoria

    @KateMannell As an Optus customer I’ve received their alert email but dunno what I as an individual could do 🥲

  • casimugh crandle (@casimugh) reported from Melbourne, State of Victoria

    Optus data hack reeks of a nerdy 14 year old that’s been banned from the PS4 so had to find entertainment elsewhere and accidentally got in trouble with his parents/the AFP

  • tmwwthere Andrew Watson (@tmwwthere) reported from Melbourne, State of Victoria

    10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • simRC_au simRC (@simRC_au) reported

    @Optus here we go again. Your app bots are crap.

  • winnydotcom Winny (@winnydotcom) reported

    @Optus 5G might have fast speeds but jeepers they are super slow rolling it out. #snail #slowasawetweek

  • Karina_Melbs PolarK (@Karina_Melbs) reported

    @prafxis @maximumwelfare @choiceaustralia /2 Since being hacked via optus in Sept I've thought constantly about exactly how much I uploaded to the 3rd party rental things & that I never got confirmation everything was deleted afterwards or do they retain it.

  • PostingGeneral real halo lore facts (@PostingGeneral) reported

    anyway ordering optus 5g home internet because the builder for the new house we're renting neglected to lodge an application with nbnco and it'll take months to fix 🙃🙃🙃🙃🙃🙃

  • PoE_fanatic James Smart (he/him) (@PoE_fanatic) reported

    @Optus It seems to have rectified itself but I do have this problem from time to time. I've done a traceroute in Windows and the issue seems to be a particular router on the NBN.

  • owenbrandt Owen Brandt (@owenbrandt) reported

    @Optus your customer service has gone downhill over the last month. For a customer of over 11 years, I’ve been treated appalling. Monies owed, been promised call backs and doesn’t eventuate. Just a terrible experience

  • _stevebarrett Steve Barrett (@_stevebarrett) reported

    @Optus Fetch TV, I’ve seen stream quality issues before, it was frustrating when I tweeted when all highlight streams I tried were struggling

  • relllipp Rell (@relllipp) reported

    If you looking to buy a LTE pixel watch be aware they don't work on the @optus network

  • teigra_1 Tahlia Rose (@teigra_1) reported

    @markhumphries I connected with a TPG wireless. No connection fee & no cost for router. I don’t have FTN or FTH NBN here. When you move you can let them know & take it with you or send it back. Telstra & Optus not an option, don’t work here. As a city metro resident you won’t have a problem

  • eduienna Michael Ienna (@eduienna) reported

    @Optus - 25min to simply change one month to month contract to another, which included having to facial recognition myself to send even more data to you when I am already a member. This should be a one click process inside a users login portal.