Optus

Optus Outage Report in Burwood, Whitehorse, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burwood, Whitehorse, State of Victoria 03/15/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne E-mail

Community Discussion

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Optus Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • NishadKothari Nishad Kothari (@NishadKothari) reported from Melbourne, State of Victoria

    How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • llament 💧💧 Llewellyn Griffiths (@llament) reported from Melbourne, State of Victoria

    @Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • Melburnian Moss 👊😎 (@Melburnian) reported from Melbourne, State of Victoria

    @lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • bok_ Rob Amos (@bok_) reported from Melbourne, State of Victoria

    @bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

  • bthomps22 Bruce T (@bthomps22) reported from Melbourne, State of Victoria

    @NBN_Australia So can I regard this maintenance as essential or is it non-essential but not limited? Optus says it is to get more customers into the network. And you can’t do it overnight or at the weekend?

  • marklaz0 Mark Laz (@marklaz0) reported from Melbourne, State of Victoria

    @7Cricket @Optus Honestly wtf was that

  • ArvinAlcasid arvinalcasid (@ArvinAlcasid) reported from Melbourne, State of Victoria

    @Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • GSmith_24 Grant Smith (@GSmith_24) reported from Melbourne, State of Victoria

    Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

  • IainAtAshes Iain Morrison (@IainAtAshes) reported from Melbourne, State of Victoria

    First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • meanwhileinau Sack Sally Capp ☻ (@meanwhileinau) reported

    @9NewsMelb This has been going on for years with Optus but NOT to this extent. Optus CEO MUST step down NOW!

  • OpusTerry Terry Boyd (@OpusTerry) reported

    @EmergencyBK I'm guessing that she could have sold the customer list herself to raise more money. That's what asset strippers do - and the data was the only real asset that Optus had left that isn't already covered in debt or locked in ....

  • lfsleigh Lucia (@lfsleigh) reported

    Optus is also telling me that when I register for their Equifax 12-month subscription, I might be charged $14.99 and that I need to update them so they can credit my account. FFS, just fix your **** up without causing me to jump through more hoops to get in contact with you!

  • NewtonMark Mark Newton (@NewtonMark) reported

    PJCIS recommended that the Parliament proceed with the Data Retention Act 2015. PJCIS agreed with ASIO and the AFP that telcos needed to positively identify customers for mobile service, causing Optus to collect their drivers licenses, passports and medicare numbers. /2

  • ddrathnayake3 DDR3 (@ddrathnayake3) reported

    @Optus just to be clear may be it would be better if you would have internal IT support department in #Australia as a start. What’d you think? #OptusHack #OptusDataBreach

  • VacuousNess 💧 Vacuous the vaccinated. (@VacuousNess) reported

    @mariewalsh18 Optus: Nope. Scammers: possibly. Been getting dodgy phone calls supposedly originating from all sorts of OS destinations and interstate, they never leave messages. Also SMS claiming to be from services, banks etc I don't use. Those I've passed on to appropriate authorities etc

  • PaisleyPrickles PaisleyPrickles (@PaisleyPrickles) reported

    Great. Just got the optus email for my former account. Name, DOB, email, address ph number compromised This is garbage, 7.30pm Tues

  • Grad1en1 Gradient (@Grad1en1) reported

    @thesammykins Yikes, im gonna ditch optus and go with belong so hopefully it won't be a head ****.

  • RollerDerbyMum QueenOfTheDamned (@RollerDerbyMum) reported

    @nviolets49 @shazlharro @PringPhillip Verifying identity is fine, but passport, drivers licence and Medicare numbers should NEVER be stored. Once POI is established, what should be noted is what was sighted. Expiry dates, maybe, but NEVER the numbers. I do this as part of my job. That’s accepted practice. Optus fail!

  • WesleySouthcott Wesley Southcott (@WesleySouthcott) reported

    @cokeefe9 @9NewsAUS This is just rubbish .I received this and have never had an Optus acc.