Optus

Optus Outage Report in Burwood, Whitehorse, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burwood, Whitehorse, State of Victoria 03/15/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • TeamBloomart Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    @Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

  • G1NCHY g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria

    @jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • nonspecialist Colin Panisset (@nonspecialist) reported from Melbourne, State of Victoria

    @mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky

  • roadrunner83_ Roadrunner83 (@roadrunner83_) reported from Melbourne, State of Victoria

    @heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • KoparaFallsKid Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.

  • jiawhoo cheah (@jiawhoo) reported from Melbourne, State of Victoria

    @Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!

  • mattdarveniza Matt (@mattdarveniza) reported from Melbourne, State of Victoria

    @mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HughRussell06 Hugh Russell (@HughRussell06) reported

    @TheGalox_ Vodafone were crap to deal with and we were getting horrible internet (why myself and my family switched). Optus has been ok, we’ve had some problems with them but a better experience than Vodafone. The only other major carrier in Australia is Telstra but they’re quite expensive

  • donkzilla Robert Campbell (@donkzilla) reported

    @theheraldsun Why beef up tech strategically obsoleted 80 years ago? Taking advice from the US leaves Australian national security wide open to attack from international organised crime. We need EU GDPR cyber security standards pronto instead of the US crap that compromised Optus & Medibank.

  • stevosshow Stevo Sports (@stevosshow) reported

    SBS HD but i can’t see **** can you upgrade your quality or even just give Optus Sport rights for 1080p stream

  • TheHealingSouls Kathryn Kitto @TheHealingSouls - Counsellor (@TheHealingSouls) reported

    I just checked my Optus bill and realised they are still charging me for internet for the coming month for January after cancelling on the 5th December! Confirming my unhappiness with Optus on many levels after being a customer since 1999. #optus #badservice #nolongerloyal

  • geksnikkel Gek Snikkel (@geksnikkel) reported

    @petecmason @Optus It's getting a bit ridiculous. @optus seems to be acknowledging a problem now but no sign of a fix. Been happening for a month now and every week I hear of more people with the issue.

  • mystereo_oz Extra Fungible Token (@mystereo_oz) reported

    @z_westwood Optus. I angrily left due to the data breach. But if I was honest, the actual internet service was very good.

  • nufighj nhi (@nufighj) reported

    @Optus my internet has been down in 2166, can this please be looked into? i'm aware there is a fault reported but it's been 3 days since and no updates

  • rpradeep04 Pradeep Kumar (@rpradeep04) reported

    @Optus You have the worst service. My girlfriend is traveling and needed to activate an esim urgently since her phone broke, but your team does not help a tad bit. They keep disconnecting the call or say we can’t activate it. Ridiculous. Get your team and service fixed.

  • HbarNathanf nathanf | 💎👐.ℏ (@HbarNathanf) reported

    @OPPOAustralia recently had three Oppo ax5s phones completely locked up for over a day, no reply comment from @Optus other than it's an oppo problem and they will fix it. It's fixed but I wish to know what happened, please point me to this information, thanks

  • trippolice Dave Saunders (@trippolice) reported

    @Optus is a truly bad company. they are lying about providing identity theft protection, they have made it impossible to get the coverage they are legally required to provide. dont ever use them, leave if you are with them