Optus Outage Report in Burwood, Whitehorse, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Burwood, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (8%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Burwood, Whitehorse, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Wi-fi | ||
Phone | ||
Community Discussion
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Optus Issues Reports Near Burwood, State of Victoria
Latest outage, problems and issue reports in Burwood and nearby locations:
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Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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Julian Price (@julianprice_) reported from Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
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Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria
@Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help
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Stephen (@Stephen02721621) reported from Melbourne, State of Victoria
@Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad
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Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
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Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria
@Optus your wifi sucks BIG TIME
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Colin Panisset (@nonspecialist) reported from Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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Roadrunner83 (@roadrunner83_) reported from Melbourne, State of Victoria
@heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done
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Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
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Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria
@Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.
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cheah (@jiawhoo) reported from Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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Matt (@mattdarveniza) reported from Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
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Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
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Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Russell (@HughRussell06) reported
@TheGalox_ Vodafone were crap to deal with and we were getting horrible internet (why myself and my family switched). Optus has been ok, we’ve had some problems with them but a better experience than Vodafone. The only other major carrier in Australia is Telstra but they’re quite expensive
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Robert Campbell (@donkzilla) reported
@theheraldsun Why beef up tech strategically obsoleted 80 years ago? Taking advice from the US leaves Australian national security wide open to attack from international organised crime. We need EU GDPR cyber security standards pronto instead of the US crap that compromised Optus & Medibank.
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Stevo Sports (@stevosshow) reported
SBS HD but i can’t see **** can you upgrade your quality or even just give Optus Sport rights for 1080p stream
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Kathryn Kitto @TheHealingSouls - Counsellor (@TheHealingSouls) reported
I just checked my Optus bill and realised they are still charging me for internet for the coming month for January after cancelling on the 5th December! Confirming my unhappiness with Optus on many levels after being a customer since 1999. #optus #badservice #nolongerloyal
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Gek Snikkel (@geksnikkel) reported
@petecmason @Optus It's getting a bit ridiculous. @optus seems to be acknowledging a problem now but no sign of a fix. Been happening for a month now and every week I hear of more people with the issue.
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Extra Fungible Token (@mystereo_oz) reported
@z_westwood Optus. I angrily left due to the data breach. But if I was honest, the actual internet service was very good.
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nhi (@nufighj) reported
@Optus my internet has been down in 2166, can this please be looked into? i'm aware there is a fault reported but it's been 3 days since and no updates
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Pradeep Kumar (@rpradeep04) reported
@Optus You have the worst service. My girlfriend is traveling and needed to activate an esim urgently since her phone broke, but your team does not help a tad bit. They keep disconnecting the call or say we can’t activate it. Ridiculous. Get your team and service fixed.
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nathanf | 💎👐.ℏ (@HbarNathanf) reported
@OPPOAustralia recently had three Oppo ax5s phones completely locked up for over a day, no reply comment from @Optus other than it's an oppo problem and they will fix it. It's fixed but I wish to know what happened, please point me to this information, thanks
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Dave Saunders (@trippolice) reported
@Optus is a truly bad company. they are lying about providing identity theft protection, they have made it impossible to get the coverage they are legally required to provide. dont ever use them, leave if you are with them