Optus

Optus Outage Report in Burwood, Whitehorse, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burwood, Whitehorse, State of Victoria 02/11/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months

  • Suzeme Suzeme 🕯 (@Suzeme) reported from Melbourne, State of Victoria

    @suzannelolsenau @Optus Having @Optus wifi issues in Ringwood, daughter 7kms away having same problem.

  • edjpedjp Edwin Pascoe (@edjpedjp) reported from Melbourne, State of Victoria

    Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    Three spam calls in the last hour from a mobile number with a 0415 prefix. @Optus what can you do to help stop this? 📲

  • lhjh70 Luke Herring (@lhjh70) reported from Melbourne, State of Victoria

    @Optus any broadband issues in Eltham 3095? Your Check Network Status site is not working either

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    @Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Can someone provide me service with my 1800 issue this is my 6th attempt!

  • lawrence_rob Lawrence Robertson (@lawrence_rob) reported from Melbourne, State of Victoria

    So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus As usual this service was a waste of my time!

  • LukeDennehy Luke Dennehy (@LukeDennehy) reported from Melbourne, State of Victoria

    Anyone having issues with Optus? Some numbers strangely disconnected

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus How can I have reference numbers if the chat never responded ?

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • MTmelbourne Mark Taylor (@MTmelbourne) reported from Melbourne, State of Victoria

    Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • glenwilliams007 glen williams (@glenwilliams007) reported

    @Optus Our internet is down

  • xdDarkX 911 (@xdDarkX) reported

    @glenwilliams007 @Optus It’s down for everyone atleast most around au nit just optus i have no ******* clue how or why aint no one telling us anything wifi has been down for over 48 hours mobile data works today but isn’t great and yesterday only 3g and not working at all Heard there was problems at tas

  • xdDarkX 911 (@xdDarkX) reported

    @janiceShelley2 @Optus It’s happening for everyone and no one is talking about it, the wifi for us in melb has been down for over 72 hours straight and mobile data is barely giving me 50 and 2 on 5g

  • jjoobbaa jo bart (@jjoobbaa) reported

    @Optus Outage Keilor east for nbn telephones. When will we behave online ?

  • xdDarkX 911 (@xdDarkX) reported

    @BadCustSvc101 @Optus 4g and 5g semi works but it’s very slow however our wifi is completely down for over 72 hours

  • Paulocaust_ криптик (@Paulocaust_) reported

    @Optus Yeah you know its a bit hard to send a message when your network doesnt give you access to the internet half the time.

  • puccini_valerie Valerie Puccini (@puccini_valerie) reported

    @Optus trying to make phone calls says cannot make calls from this service.

  • benschued Ben (@benschued) reported

    @optus Journey to Albury on the Hume, your network is rubbish. 3G the majority of the way. Unusable! Completely! God help you when you switch your 3G network off, you’ll have no coverage at all!

  • grolls Grollo (@grolls) reported

    @Optus @PPatrick007 Sarah, It's obvious his public cry for support is because he's gone through and done this already. How about you Sarah DM him and get his details. I've already advised him to dump you and switch to 5G mobile broadband.

  • agust_yoonji Del⁷ is going ✈️ 🇦🇺🇰🇷 (@agust_yoonji) reported

    Aaaaaaahahaaaa I extended my @Optus flex by 14 days last night, and they sent me two texts to confirm that I did that. Today my phone doesn't work, and I can only fix this by using the app .... which I can't access.