Optus

Optus Outage Report in Burwood, Whitehorse, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burwood, Whitehorse, State of Victoria 05/11/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • bthomps22 Bruce T (@bthomps22) reported from Melbourne, State of Victoria

    @NBN_Australia So can I regard this maintenance as essential or is it non-essential but not limited? Optus says it is to get more customers into the network. And you can’t do it overnight or at the weekend?

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • ArvinAlcasid arvinalcasid (@ArvinAlcasid) reported from Melbourne, State of Victoria

    @Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

  • llament 💧💧 Llewellyn Griffiths (@llament) reported from Melbourne, State of Victoria

    @Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

  • bok_ Rob Amos (@bok_) reported from Melbourne, State of Victoria

    @bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.

  • s2zart s2art (@s2zart) reported from Melbourne, State of Victoria

    Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @Kristin542 @maggiepies2010 It's their system, it can't handle the traffic.. as expected like every online live sports platform. They all fail.. same itg Optus Sport with the World Cup, Stan all year with the Rugby.. they just aren't up to it.

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • SuzieDamjanovic SUZIE DAMJANOVIC (@SuzieDamjanovic) reported from Melbourne, State of Victoria

    @weluvubritneyxo OHHH EM GEEE!!!!!! WELL firstly check your IG inbox . Secondly.. Optus sends a text message saying lines will be DOWN for 45 minutes!!! I HAD 5 STROKES AND 6 HEART ATTACKS... apart from that IM 👌👌👌

  • NishadKothari Nishad Kothari (@NishadKothari) reported from Melbourne, State of Victoria

    How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • natyibetta NatyG ♌ (@natyibetta) reported from Melbourne, State of Victoria

    @edenxjune I don't think that awful Optus surface helps only Dusty would be better than him

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.

  • GSmith_24 Grant Smith (@GSmith_24) reported from Melbourne, State of Victoria

    Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon0408939 Simon (@Simon0408939) reported

    @Optus mobile service day we in Wyndham WA 6740. Any idea how long for this time?

  • WestSydney West Sydney Football (@WestSydney) reported

    @KevinAirs Optus only have a 3500mhz 5G network in Moore Park while Telstra has 850mhz as well so it's possible there's something interfering with the 3500mhz band that isn't impacting the Telstra 850mhz band.

  • sirfane Hayden Ellis (@sirfane) reported

    @Optus I did not cancel my top up what the hells going on. I go over my limit so added the top up. Then you take it away so I can go over it more ? What the hell

  • kels_316 Adam (@kels_316) reported

    @joelpmichael @RealPhilGold @dobes you never say the part about if you moved 5m in either direction the optus was worse than the telstra

  • fatalakaboy james fung (@fatalakaboy) reported

    @Optus Great business or the worst crooks business plan , when you need help for more information, they put you on hold for couple of hours and then the line is off again than you have to wait on the line again.

  • wazxx Warren (@wazxx) reported

    ******* @optus. Returned my leased phone in perfect working order. No scratches, battery works... it's fine. They say it's not fine and want $500 damage fee. What a scam.

  • mpearce_perth Mark Pearce (@mpearce_perth) reported

    @Optus Why is it we can never watch a #mufc game start to finish? It’s either your app or the NBN connection that breaks at some point. Same again this morning. C’mon now. You’ve had 4 years to get this right. 6/10.

  • justaussiemike Mike 🏳️‍🌈🇦🇺 (@justaussiemike) reported

    @chokedbarbie Optus and Telstra have 4G and 5G mobile broadband plans you could use. They're never going to be quite as good for gaming as a fixed NBN connection though.

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus Unbelievable! The Optus customer service team tells me there’s no problem with the NBN internet service in my area when Optus’ own Network Status webpage indicates there’s actually reduced service. Are you guys not talking to each other?

  • dariatv Sick sad world (@dariatv) reported

    @Optus Hi, I've been on the support messages in the My Optus app and haven't gotten an answer in over 2 hours now. May I please speak to someone for support?