Optus

Optus Outage Report in Burwood, Whitehorse, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burwood, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burwood, Whitehorse, State of Victoria 03/13/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burwood, Whitehorse, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

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Optus Issues Reports Near Burwood, State of Victoria

Latest outage, problems and issue reports in Burwood and nearby locations:

  • adrianpaIaz A (@adrianpaIaz) reported from Melbourne, State of Victoria

    You are honestly the worst 4G provider @Optus

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus NBN outage in Thornbury 3071. Dead at my place...

  • yayafarisha7 Nik Nadiya Farisha (@yayafarisha7) reported from Melbourne, State of Victoria

    It's official. Optus is shit

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus seems a little odd that I can only get a decent deal with you for a note 10+ if I get a new number. Not the best way to treat a 16yr customer who is still spending $3k per year with you despite everything being out of contract! Time to look around I guess!

  • Croos101 Shakthi Warnakulasuriya (@Croos101) reported from Melbourne, State of Victoria

    @Optus Hi Chloe, I have DMd you the details. Thanks. Hoping they would fix my connection today. Got a lot of online assignments due tomorrow.

  • Borgus17 Borgy 🇦🇺 (@Borgus17) reported from Melbourne, State of Victoria

    @AnthonyGeurts1 ****. Looks like I have to get Optus Sport now 😂

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    NOT GOOD ENOUGH @Optus. Feeling totally stuffed around by your inability to communicate (ironic) to me as a customer of several years

  • bunghole42 Bung (@bunghole42) reported from Melbourne, State of Victoria

    @GlennHampson Depends on how long for. In May I changed my plan with Optus to include 4GB international data and all calls worked a treat in US for month. Its a $40 plan with 80GB of data here too.

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    I bought a new 4G LTE Modem today, it appears to be providing an enhanced user experience on the @Optus network 🤩

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    @Optus just wondering if there is a status update on my internet connection issue

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    @Optus hope the EPL games tonight don't have buffering issues as per yesterday's games. The content is brilliant, (well done there!) but the buffering and delay is not. Thanks

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!

  • spanpom RSR (@spanpom) reported from Melbourne, State of Victoria

    @Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @Optus @NBN_Australia If the speed was at least getting above 50 Mbps, I’d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when I’m paying for 100 Mbps.

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • G1NCHY g1nchy 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Kogan @Optus Have been an Optus customer since August 1999. Time to give Kogan a go. 😁

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • williamfeeney9 William Feeney (@williamfeeney9) reported

    @Optus please update your customers on the mass outage in #brisbane urgently. It’s crippling our business this morning. #optus #nothappyjan

  • CrydallCatt 𝒞𝓇𝓎𝓈𝓉𝒶𝓁 𝑅𝑜𝓈𝑒 (@CrydallCatt) reported

    @Optus It’s unlikely yous can help as that’s the lowest amount they could do for a payment plan which was more than $100 above what I have to live on. Years of contracts, thousands of dollars and this is the compassion I get when I’m severely struggling.

  • Optus Optus (@Optus) reported

    @Nina_M007 @caleb_payne387 We’re aware of an issue impacting calls for some Optus customers in QLD (REF#25050387). We are working to restore services as a priority. We apologise for any inconvenience this may cause. - Tigs

  • SqdLdKashifSyed Sqd Ldr (R) Syed Kashif Iqbal (@SqdLdKashifSyed) reported

    @Telstra Too Late!! Just ordered 54 phones from Optus. Better Pricing Plan, better customer experience.

  • CrydallCatt 𝒞𝓇𝓎𝓈𝓉𝒶𝓁 𝑅𝑜𝓈𝑒 (@CrydallCatt) reported

    @Optus My phone will also be cut off today so I likely won’t even get a resolution in time

  • Optus Optus (@Optus) reported

    @PORTABLEAIRSYD Hi Michael, We’re aware of an issue impacting calls for some Optus customers in QLD (REF#25050387). We are working to restore services as a priority. We apologise for any inconvenience this may cause. - Liam

  • reinburr noel hughes (@reinburr) reported

    @RonniSalt Surely a job as The Suppositories stand in onion taster or Joshies back up abacus at Goldman Sucks or even a telephonist at Optus with Gladys. Mal Truffles doesn't seem a likely avenue though...he is too ambitious for Scooter. New York Trade Envoy?..it's never too late to apply.

  • QuokkaMan QuokkaMan (@QuokkaMan) reported

    @Optus I have sent a DM. I have no faith it will be looked at. This is terrible customer service

  • BillHicks78 Bill Hicks (@BillHicks78) reported

    @katethekhemist It’s an Optus thing. I had it turned off but it never left. Too many nuisance calls too

  • ettsettery Tracie Griffith (@ettsettery) reported

    @AusBravo @sgroomy1 @RonniSalt Shite! I’m with Optus. That’s bad news.