Optus Outage Report in Glen Iris, Stonnington, Victoria

Problems in the last 24 hours in Glen Iris, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Iris, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Glen Iris, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

City	Problem Type	Report Time
Melbourne	Internet	3 days ago
Melbourne	Wi-fi	4 days ago
Melbourne	Internet	4 days ago
Melbourne	Internet	8 days ago
Melbourne	Internet	9 days ago
Melbourne	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Glen Iris, Victoria

Latest outage, problems and issue reports in Glen Iris and nearby locations:

• 
  Bird 🅱️⭕️ℹ️ (@RandzyBirb) reported 2 minutes ago from Melbourne, Victoria

  @Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡

• 
  Muhammad Zafar (@xafarr) reported 4 minutes ago from Melbourne, Victoria

  Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice

• 
  Adam Thompson (@AdamTho88718953) reported 5 minutes ago from Melbourne, Victoria

  @Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!

• 
  Vladdy Van Savage (@VladdyB) reported 5 minutes ago from Melbourne, Victoria

  Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless

• 
  Adam Thompson (@AdamTho88718953) reported 5 minutes ago from Melbourne, Victoria

  @Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!

• 
  Daamon Parker (@daamon_parker) reported 19 minutes ago from Melbourne, Victoria

  @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

• 
  Mark Gambino 🗿 (@timewaster2000) reported 20 minutes ago from Melbourne, Victoria

  It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

• 
  Susan Luber (@tiges_rule) reported 21 minutes ago from Melbourne, Victoria

  @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

• 
  helen drinoczky (@scousehelen) reported 26 minutes ago from Melbourne, Victoria

  @Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠

• 
  Adam Thompson (@AdamTho88718953) reported 28 minutes ago from Melbourne, Victoria

  @Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.

• 
  POONAM (@poonamjsamant) reported 33 minutes ago from Melbourne, Victoria

  @Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra

• 
  Andrew B Coathup (@abcoathup) reported 34 minutes ago from Melbourne, Victoria

  @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

• 
  Colin Panisset (@nonspecialist) reported 36 minutes ago from Melbourne, Victoria

  @mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky

• 
  Andrew B Coathup (@abcoathup) reported 38 minutes ago from Melbourne, Victoria

  @Optus Mobile reception is poor. Will deal with it tomorrow.

• 
  Susan Luber (@tiges_rule) reported 41 minutes ago from Melbourne, Victoria

  @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

• 
  g1nchy 🗨️ (@G1NCHY) reported 50 minutes ago from Melbourne, Victoria

  Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was

• 
  Paul_In_Melb (@Paul_Coniglio) reported 54 minutes ago from Melbourne, Victoria

  @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

• 
  एनोनिमस (@abhi_khandu) reported 56 minutes ago from Melbourne, Victoria

  In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

• 
  li 🤷🏻‍♀️ (@li_dpq) reported 56 minutes ago from Melbourne, Victoria

  Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼

• 
  Matt (@mattdarveniza) reported 60 minutes ago from Melbourne, Victoria

  @mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bailey 🦢🦢 (@Bailey92035278) reported 5 minutes ago

  @leeluvzya @Optus Don’t wanna brag but I am on Vodafone perfect product and service with a smile and saving a lot of money not being on floptus and mcTelstra it’s brilliant

• 
  Descry (@Descry) reported 6 minutes ago

  It does not help when I got my iPhone from Optus it was 3 weeks late and they sent it in a box with nothing to stop it from banging around in the box. Thanks for that btw @Optus, real good care of the product I signed a 3 year contract on.

• 
  The Fish Belonging to Otta 🐶🔗🔑 (@ottafish) reported 6 minutes ago

  After acquiring a Samsung Watch for specific reasons, Optus then tells me they can't hook it up to a business enterprise account.. But if I had a 'fruity' watch, no problem. Really optus? Kickbacks any1? #optus #optussucks #optusisshit

• 
  William Ng (@imwilliamng) reported 7 minutes ago

  Was shopping for home internet options with @Optus but thought of comparing with @Telstra whom I have been on their mobile plans for 6 years. Boy, I was told by Telstra they can't help me today but to come back on Friday (5days later). Asked me to take leave if I want an appt.

• 
  Vikrant Singh (@xtremevicky) reported 8 minutes ago

  Optus has **** the bed again.

• 
  Sero SF (@SeroxSer0) reported 14 minutes ago

  @Optus you have the shittiest internet service in the world 6 months of getting half the service we are paying you, it drops every damn day. It's absolutely disgusting then when I get on the phone to you, one of your employees has the GALL to say its on my end!

• 
  Mourad Benamar (@MouradBenamar18) reported 20 minutes ago

  @OptusSport Yes would’ve been even more enjoyable if we could actually see what is happening in these games. Your streaming service is a joke optus. Bombard us with ads on a paid service and then run it on a 480p quality that would have been terrible 10 years ago. Hope the ACCC do something.

• 
  Annie (@whatifthesong) reported 23 minutes ago

  @angACT @Foxtel @Optus Awww Ang I am so sorry you’re having such a rough time! Hang in there. You’re luck’s gotta change soon! 🫂

• 
  james vantol (@jimmyv910) reported 27 minutes ago

  @teopellizzeri dam it teo really we don’t need your services anymore from network ten and paramount coverage of commentary team get out of australia nd join with optus sports commentary team you no longer employed here in australia anymore get lost pack your bags your ban here

• 
  Kayray (@KatieLUFC) reported 31 minutes ago

  @MissVJFxx First half mine was terrible. It’s fine now on Optus Sport 4.