Optus Outage Report in Strathfield, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Strathfield, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Strathfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Optus
Optus is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Strathfield, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Strathfield, State of New South Wales
Latest outage, problems and issue reports in Strathfield and nearby locations:
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@Tim_Fiddes I’m on the very leaky Optus network.
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Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬
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Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺
(@BradJCurtis2) reported
from
Sydney, State of New South Wales
Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
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Lee Bailey
(@leebailey11) reported
from
Sydney, State of New South Wales
@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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PR & MKTG AGENCY 🇦🇺
(@LuxeQAgency) reported
from
Sydney, State of New South Wales
@FinancialReview Optus & companies like Optus, are not above the Law in Australia & our laws are real. It is very clear & obvious that due to the serious nature of events,which have been confirmed as having compromised the identities of many customers, 'The Privacy Act' has in fact,been broken.
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Toby
(@OzToby) reported
from
Sydney, State of New South Wales
@Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Ben Harris-Roxas
(@ben_hr) reported
from
Sydney, State of New South Wales
@engagedpractx @Optus This is gobsmacking. Unbelievable that the Commonwealth would do this without consulting the actual person affected. Well, actually it's quite believable, but it sucks.
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Hugo
(@hugobrown) reported
from
Sydney, State of New South Wales
@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .
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KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
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Ian
(@IanFriedrich) reported
from
Sydney, State of New South Wales
Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.
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Untypical Business @adhdbusiness@mstdn.jp
(@adhdbusiness) reported
from
Sydney, State of New South Wales
Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
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Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Taryn
(@TarynAnne5) reported
**** just got an email from Optus ..this is bad apparently a lot of info obtained by the hackers. I thought I’d be ok bc don’t use cc to pay only normal cash bpay/ transfer ? They suggest being hyper vigilant ..
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Mark La Cava 🇱🇻 🇮🇹🇦🇺
(@mark_la_cava) reported
@Jeremy_Kirk If Optus has exposed an unauthenticated endpoint and this has passed their cybersecurity sign off and security posture this is a serious issue for any company.
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Pez
(@Pezzamystic1) reported
@themathendo As a long term @Optus customer affected by "Breach" I smell a class action in the wind. My smartphone has better security. Optus employees now won't do anything over their chat line, they refer you to a store in person.
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Sash
(@sash_savage) reported
@dez_blanchfield @Optus 2/ As a customer, you still have a contractual agreement to uphold. it is up to them (the Company), to make the decision whether they are to wave the fee or not. in a court, you'd likely lose and pay your bill.
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Simon is Super Hydrated
(@itssimonleetwo) reported
@Optus frustrated with your chat service, spoke to a rep this afternoon to change an order I placed and have been told I can’t change or edit any order unless it’s in store. When I asked to cancel the order completely as I can’t get to the store that can’t even be done? Help plz
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David Limbrick MP 🌸
(@_davidlimbrick) reported
Why was Optus collecting passport numbers? And what sort of protections are there for medical records now that employers are collecting vax status? Emergency powers are ending soon. Employers still demanding vax status after this are all on their own. They should be worried.
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Miguel
(@Miguel224512091) reported
@MortyAUS @Optus @GladysB My whole career was in telecommunications with Telstra and the Vodafone 4G network is all Huawei and some Optus equipment is Huawei. Sorry mate but don’t try and tell someone with hands one experience that they don’t know.
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Twiglet
(@MarianSaines) reported
@zinifax @9NewsMelb Both daughters had their Passport details taken. WHY does Optus request such far- reaching personal information for a simple mobile phone service ( in their case)?! 🙄😖😓And of course Optus breezily comments that if you are worried about misuse of yr passport. Apply 4 a new 1!
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HelloSammyG
(@HelloSammyG) reported
@Jeremy_Kirk @Optus So as if this morning there has been no comms from Optus, No support, No update, no additional response from their CEO. Unless they are not fronting up because they are planning on a good news announcement that they recovered our data then I am shocked at the lack of care!
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Bej E
(@MrBJovi) reported
@Optus @RunnerSA18 I've received an email saying my data has been hacked! Where the fk is the communication & reimbursement from Optus? And yeah I'm fkn pissed, your talking about my personal god damn information out their for the world to see 🤬 fkn useless Optus.