Optus Outage Report in Strathfield, State of New South Wales

@Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.

@Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

@Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

@Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

@benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊

@Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details

@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

@MicrophoneJock @Optus Wrong @telstra has no support put in place.

@woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.

@mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!

@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

@TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

@Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month

@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

@woopdedoo652 @jezheywood Yeah confirmed when we asked their support just now. “Unfortunately Optus are not in a position to provide compensation” lol u *******

If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.

@ymeusee Poor bloody Optus. Looks like she ‘saved’ that bad well lol

C'mon. I just assume that @GladysB gave the login details of the Optus classified material to her new lover.

@GeorgeColdham @wan0net I got mine earlier this morning. I've been a broadband customer of Optus for over 10 years. I forgot what forms of identification the required at the time.

@Optus @IsaacsonMarie Hi Optus, In the wake of this ID theft and all pass ID thefts, perhaps you can permit “alternative birth dates” and alternative driver licence numbers. Better still, if we’re permit to change our driver licence number by the authorities, this should help make 1 no. secure again !

@sassycarrie @Optus I'm so mad at the moment. **** them

@Geoff_Beggs @Optus I am staggered but also unsurprised at how poor this is.

$1M crypto ransom for Optus customer data is a hoax. It is I who have the data and all I want is $500k. Actual cash money though.

@ToMyPirateShip @lesstenny @Optus Oh **** that's not good We've just got phones and internet 😐