Optus Outage Report in Hurstville, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hurstville, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hurstville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Optus
Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hurstville, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
TV | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hurstville, State of New South Wales
Latest outage, problems and issue reports in Hurstville and nearby locations:
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Paula Boardman
(@PaulaBoardman) reported
from
Sydney, State of New South Wales
@AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Andrew Dobson
(@andrewcdobson) reported
from
Sydney, State of New South Wales
@Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@andrewfaith @Optus They are the WORST for internet.
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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💧David Johnson
(@djonlineme) reported
from
Sydney, State of New South Wales
@Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra
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Anastasios
(@TheStaceCS) reported
from
Sydney, State of New South Wales
@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN
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George Alexis
(@agelesss) reported
from
Sydney, State of New South Wales
Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko
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d'yer mak'er
(@nbkhanal) reported
from
Sydney, State of New South Wales
Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page
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Matt
(@matty_adriano_) reported
from
Sydney, State of New South Wales
@Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Rose
(@arose62) reported
@Optus you've suddenly cut my data by 33% (100 Gb). Absolutely NO communication as to why. Please fix!
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Max Evans
(@Xam_Vanes) reported
@kathylord2 @Optus @amy_bainbridge I've also received a similar update about no ETA, I don't even have my handset yet! I was told they were going to resolve it in a store but when I went in they told me they won't help until my handset was delivered back to Optus. Problem is no scans since it was collected.
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Madeleine Markopoulos
(@madi22) reported
Stopped watching now, worst experience since optus world cup coverage 2018 #SYDvMVC
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Happy Aussie Atheist
(@Zincberg) reported
@Breebie_Loz @Optus Id just like to confirm that we have also experienced this on Central coast NSW (Narara). Internet speeds are so slow and connections are unreliable at best.
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Alison Kench
(@Breebie_Loz) reported
@Optus You say there are no outages or problems on the central coast, NSW... but the speeds are a joke over the past 24 hours. We pay extra for the 100/40 and the speeds we have been getting have been almost dial up and adsl speeds. max speed is 20mbps/0.67 mbps
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the_real_ryan
(@rkw82) reported
@DamoSC So they should. Port have played two **** teams, WC dominate at Optus and didn’t look bad last week. They may get back Shuey too. Hope I’m wrong but im not sold on port yet.
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Ben Parker
(@w00kiee77) reported
@Optus I don't need to take this via DM, I will voice my continuing disgust at the poor communication from Optus in public. Continuing the works for nearly two weeks without communicating to your customers is both a technical & customer service failure & needs to be on the public record
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Max Evans
(@Xam_Vanes) reported
@kathylord2 @Optus I've read online this seems to be a problem which is experienced by many.. Promised phone calls which never happen and all Optus does is hide behind "transit delays" instead of taking ownership of their poor customer service.
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Theone
(@TheoneSia1518) reported
@Optus @chooseajob Fair dinkum my coverage has been atrocious.... apparently tower work finishes in 1 hour. 🙄 I even couldn't use my phone for paying things at shops today.thats just the beginning of it! It's been worst ever in my entire life
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LOS_Nebraska
(@georgeheathcote) reported
@Optus hey. Does your 5G home broadband work with gaming consoles? I got it today and the lag spikes make Apex Legends on the PS5 terrible to play. Constant 1 second freezes. Would really appreciate some advice on how to fix