Optus

Optus Outage Report in Hurstville, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hurstville, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hurstville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hurstville, State of New South Wales 08/10/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hurstville, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hurstville, State of New South Wales

Latest outage, problems and issue reports in Hurstville and nearby locations:

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • BluesFan7071 Simon Benson (@BluesFan7071) reported from Sydney, State of New South Wales

    Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @tuppaware @Optus Wouldn’t surprise me if they give you a tone-deaf response about how “we want you to enter these things manually because it’s more secure” or some equally terrible excuse…

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • amawidarmana ama widarmana (@amawidarmana) reported from Sydney, State of New South Wales

    $65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • matseinarsen Mats Stafseng Einarsen (@matseinarsen) reported from Sydney, State of New South Wales

    Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @Optus Hi Zac, seems to have been a bit of an outage in Kensington 2033 last night but appears to be ok this morning, thanks

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming Don’t go Optus. It’s nbn is the worst.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • EP20Australia EP21 (@EP20Australia) reported

    @Optus currently experiencing an outage in Cronulla. Any idea of wait time for restoration is service?

  • rorybaust Snarky Mc Snark (@rorybaust) reported

    @GobSmac57499765 I am with Optus and was happy with their cable but since they migrated me to the NBN I have had nothing but issues, I think it's established now but if those green lights go out I know I am truly screwed

  • lasquetimeryl Cherie Curtis (@lasquetimeryl) reported

    @nortssss @Optus We can’t ever stream any movies… it’s never good enough

  • andrew_chang andrew_chang (@andrew_chang) reported

    @optus phone and internet service has gone down in Sans Souci (2219). When will it be restored?

  • AntonyJones30 antony (@AntonyJones30) reported

    @Optus Optus sux over priced . can’t wait for WMT too take over phone network

  • RitvicKashyap Ritvic Kashyap (@RitvicKashyap) reported

    @Optus Seems that I've been assigned a case manager for the complaint I have raised but the case manager has no time to get in contact with me with a solution. Been put on hold since yesterday to connect with my case manager.

  • MoonfireDragons Scarkii (@MoonfireDragons) reported

    if the issue is there tomorrow ill get my father to call Optus up

  • FavNerdGuy Rob Taylor (@FavNerdGuy) reported

    2/2 @optus will I be expected to pay to full amount of my monthly bill? I was not advised or possible disruptions to my service. @acccgovau

  • GLIU111 𝓖𝓻𝓪𝓬𝓮 𝓛𝓲𝓾 (@GLIU111) reported

    So my colleague followed her instructions & when she picked up the phone & said, “good morning Optus call centre, how can I help you ?!” Not cancer centre any more ..

  • WineMind1 Peter (@WineMind1) reported

    @dontcallmekatie @Optus Ohhhhh my!! Almost as bad as my NABbank head explosion of gross incompetence kindergarten level communication over the wknd they froze my bank account as I tried to transfer $$$ to settle on my house!! No warning, no explanation just funds not available.